Mercure Rio Boutique Copacabana 4 stars

Customer review rating (ALL Rating) 4.2/5 1,326 reviews

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Description

Hotel extras

  • Beachfront hotel with view of the sea

  • 25-minute drive to Christ the Redeemer

  • 20-minute drive to Sugarloaf Mountain

  • 9-minute walk to Siqueira Campos subway station

  • 15-minute drive to Rio de Janeiro's Santos Dumont Airport

Our accommodation(s)

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Hotel location

Mercure Rio Boutique Copacabana

Avenida Atlantica, 2554, 2554, Copacabana
22041001 RIO DE JANEIRO
Brazil

GPS:-22.97176, -43.18558

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

QCeviche! Rio

The restaurant has two dining areas: a charming outdoor terrace overlooking the Copacabana beach boardwalk, and a welcoming and tastefully decorated indoor space.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,326 reviews

Customer review rating 4.5/5

Arto K. L. Business - Confirmed reviews ALL

We had a short stay, reception lady was very friendly and helpfull.

Dear Arto, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Rio Boutique team

Customer review rating 3.5/5

Sara B. Friends - Confirmed reviews ALL

The location is very good. The staff is friendly. The lobby is clean. The negative aspects are that the standard rooms are very very small. The bathroom was not very clean. The drain smelled horrible.

Dear Sara, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Rio Boutique team.

Customer review rating 1.5/5

Laura F. Friends - Confirmed reviews ALL

I stayed at the Mecure in Rio last week. It is extremely well located on Copacabana beach. Sadly my room was probably the worst I have ever encountered. The rugs were coming apart, the bathroom stank of sewage and the shower tray covered in mold. The fridge seal looked like it should have had a health warning and the bed was coming apart at the seams. I was shocked to learn that there were 2 standards of rooms below mine! I would have rated this hotel even lower if it hadn’t been for the staff who were very understanding and helpful

Customer review rating 3.5/5

Simon P. Couples - Confirmed reviews ALL

Named as a boutique hotel but pretty standard. Location great. Breakfast was ok

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Rio Boutique Copacabana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Rio Boutique Hotel Copacabana

Customer review rating 1.5/5

Hans M. S. Business - Confirmed reviews ALL

A lot of mosquitos in the room, the bathroom was dirty, it was sand in the shower, and it looks like the towels where used. Got bit by mosquitos many times. Food is fancy. Why cant you have a normal burger or pizza. Make it easy and simple. Good location and breakfast was almost perfect. Make a scramble egg instead of scrambled soup.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Mercure Rio Boutique Hotel Copacabana

Other web-users rate our hotel

  • 669 reviews 9.8/10 Location
  • 932 reviews 6/10 Room
  • 972 reviews 8.3/10 Service
  • 26 reviews 5.8/10 WiFi
  • 499 reviews 8/10 Breakfast
  • 474 reviews 3.7/10 Comfort
  • 332 reviews 4.7/10 Cleanliness
  • 232 reviews 8/10 Food

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