Mercure Rio Boutique Copacabana 4 stars
Customer review rating (ALL Rating) 4.5/5 362 reviews
Avenida Atlantica, 2554, Copacabana
22041001 RIO DE JANEIRO
Terminal Rodoviário Novo Rio: Santo Cristo Terminal Rodoviário Novo Rio
GALEAO At 23.3km / 14.48 miles
SANTOS DUMONT At 10.4km / 6.46 miles
Check-in from - Check out up to
The restaurant has two dining areas: a charming outdoor terrace overlooking the Copacabana beach boardwalk, and a welcoming and tastefully decorated indoor space.
Be amazed by the breathtaking ocean views from the Junior and Executive Suites.
Our guest reviews
100% genuine reviews from our guestsFind out more
Very charming and well located hotel in Rio.
Customer review rating 5.0/5
Luciana Couples - Confirmed reviews ALL
Staff was really friendly, clean room with a great view and a delicious breakfast. Would definitely come back.
Very well located. Good stay except no internet.
Customer review rating 3.0/5
Rizk A. Business - Confirmed reviews ALL
The staff is great but we had bad experience, we were 2 and half days without any internet in the room. It was not nice as were out of reach, as also there were no 4G in the room.
Customer review rating 4.0/5
Fid@ 🇲. Solo - Confirmed reviews ALL
other than location, the service pretty basic. Friendly staff in overall, credit to Cristiano and Daniel, despite the language barrier still took some affort to entertain me
Dear ABD HAMID F., We very much appreciate your comments regarding your stay at the Mercure Rio Boutique Copacabana. It is always a pleasure to receive positive feedback. I will share your comments with our team, specially Cristiano and Daniel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Late check-outs, especially for members of our ALL loyalty club, are always granted free of charge and may vary depending on the availability of our hotel. As it was a weekend, especially the one in question, our hotel was at 90% occupancy, still being granted until 2pm for being an extremely special Guest for us. We hope to be able to serve you even better in a new stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 3.5/5
Frank Friends - Confirmed reviews ALL
The good - Location, nice restaurant and good food, great breakfast included. The bad - Old and slow elevators, the lobby was freezing all the time and the check-in process was anequated.
Dear FRANK L., We very much appreciate your comments regarding your stay at the Mercure Rio Boutique Copacabana. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience! Sincerely,
Customer review rating 2.5/5
Anonymous Friends - Confirmed reviews ALL
The lobby was freezing cold. The staff is not bilingual. The check in was slow. The room - balcony - was sparse. There were a lot of ants in shower. Because of these issues we checked out early. The restaurant was absolutely superb and the restaurant staff friendly and fantastic. It's a nice location and by making some minor changes it would be a wonderful hotel.
Dear SLOAN G., Thank you for taking the time to tell us about your experience at the Mercure Rio Boutique Copacabana. Sincerely, I would like to reinforce that our entire front desk team is demonstrably able to speak at least English, also having fluent staff in Spanish, French and Italian. Our reception is open twenty-four hours a day and everyone is at your entire disposal. We also verified that despite your check-in having been on a Friday, normally a busy day, the process was carried out before the standard time - 2p.m as courtesy from our team. We are happy to know that you enjoyed our restaurant. We look forward to the opportunity to welcome you again. Yours sincerely,
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