Mercure Rio Boutique Copacabana 4 stars

Customer review rating (ALL Rating) 4.2/5 1,340 reviews

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Mercure Rio Boutique Copacabana - Image 1
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Avenida Atlantica, 2554, 2554, Copacabana, 22041001 RIO DE JANEIRO, Brazil

Description

Hotel extras

  • Beachfront hotel with view of the sea

  • 25-minute drive to Christ the Redeemer

  • 20-minute drive to Sugarloaf Mountain

  • 9-minute walk to Siqueira Campos subway station

  • 15-minute drive to Rio de Janeiro's Santos Dumont Airport

Our accommodation(s)

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Hotel location

Mercure Rio Boutique Copacabana

Avenida Atlantica, 2554, 2554, Copacabana
22041001 RIO DE JANEIRO
Brazil

GPS:-22.97176, -43.18558

Telephone
Fax +55 21 3545-5100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

QCeviche! Rio

The restaurant has two dining areas: a charming outdoor terrace overlooking the Copacabana beach boardwalk, and a welcoming and tastefully decorated indoor space.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,340 reviews

TripAdvisor Rating  4.5/5  420 reviews

Customer review rating 2.5/5

Paulo T. N. Business - Confirmed reviews ALL

The stay was ok, no problem at all. My problem was with the checkout. When doing my checkout, the staff told me that everything was ok and I didn't have to pay anything, but I knew I had to pay for my stay, so I insisted on that. I even called my travel agency to verify, and they told me to pay, but again this was refused. So, I left the hotel without paying, after some hours someone from the hotel sent an email saying that I had to pay. So, I paid the hotel doing a direct transfer, I requested the invoice to be sent for me, but until now I didn't receive. Next week I have booked another full week on this hotel, but I am really considering if I will stay or not. I will think about it during the weekend, waiting for my invoice.

Customer review rating 3.5/5

Horacio C. R. Business - Confirmed reviews ALL

EVEN BEING A SMALL HOTEL IS IMPORTANT HAVING AN ICE MACHINE. THE SERVICE AT THE RESTAURANT NEEDS TO IMPROVE

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Rio Boutique Hotel Copacabana

Right place to stay in Rio

TripAdvisor rating 5.0/5

B K TripAdvisor review

During my recent trip to Rio de Janeiro, I stayed at the Mercure Boutique Hotel Copacabana and was happy with my choice. All the hotel staff (in security, reception, room service, and the restaurant) are well-trained, professional, and welcoming. Especially, I’d like to mention Duda Gonçalves, who works at the restaurant and helps to serve the food quickly and professionally, speaks several languages, and, most importantly, generously shares her positive energy with the guests. The hotel's central location on Copacabana, affordable prices, and excellent service make this hotel, in my opinion, the best option for accommodation in Rio.

Hello! Thank you very much for taking the time to share your experience with us. We are delighted to know that your stay at the Mercure Rio Boutique Copacabana was such a positive one. It is wonderful to hear that our teams — from security and reception to room service and the restaurant — made you feel welcomed and well taken care of throughout your visit. We truly appreciate your kind words about Duda Gonçalves. She is an exceptional member of our team, and we will gladly pass along your recognition. We are sure she will be very happy to know that her professionalism, multilingual support, and warm energy contributed to making your experience even more special. We’re also glad that our privileged location in Copacabana, combined with our service and value, made the hotel the right choice for your trip. It would be a pleasure to welcome you back to Rio soon. Thank you once again for choosing Mercure Boutique! 🌟

Customer review rating 0.5/5

Kora J. Couples - Confirmed reviews ALL

The room was noisy. Recommend sound proofing the patio door.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mercure Rio Boutique Hotel Copacabana

Customer review rating 4.5/5

Adam S. Solo - Confirmed reviews ALL

Personal was very helpfull

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Rio Boutique Hotel Copacabana

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Other web-users rate our hotel

  • 706 reviews 9.7/10 Location
  • 1,002 reviews 5.8/10 Room
  • 1,024 reviews 8.5/10 Service
  • 33 reviews 5.2/10 WiFi
  • 525 reviews 7.7/10 Breakfast
  • 488 reviews 3.4/10 Comfort
  • 381 reviews 4.5/10 Cleanliness
  • 234 reviews 8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.