Mercure Rio Boutique Copacabana 4 stars

Customer review rating (ALL Rating) 4.4/5 1,710 reviews

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Description

Hotel extras

  • Beachfront hotel with view of the sea

  • 25-minute drive to Christ the Redeemer

  • 20-minute drive to Sugarloaf Mountain

  • 9-minute walk to Siqueira Campos subway station

  • 15-minute drive to Rio de Janeiro's Santos Dumont Airport

Our accommodation(s)

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Hotel location

Mercure Rio Boutique Copacabana

Avenida Atlantica, 2554, 2554, Copacabana
22041001 RIO DE JANEIRO
Brazil

GPS:-22.97176, -43.18558

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

QCeviche! Rio

The restaurant has two dining areas: a charming outdoor terrace overlooking the Copacabana beach boardwalk, and a welcoming and tastefully decorated indoor space.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,710 reviews

TripAdvisor Rating  4.5/5  313 reviews

Certificate of excellence 2023

Thank you Duda

TripAdvisor rating 4.0/5

didem d TripAdvisor review

I would like thank to Duda for her kind assistance that made my stay a pleasant experience. The Turkish message sent to my room was very kind. The hotel is located well. It provides a beach area for the guests. The sea view room is nice. Thx Duda.

Awesome location

Customer review rating 5.0/5

Raj Couples - Confirmed reviews ALL

This boutique hotel is a gem on Copacabana beach. Easy( very affordable ) access by Uber to all over Rio's attractions. We arrived at the hotel early and were welcomed by Mariana ( so glad she spoke fluent English). We were celebrating my wife's 50th and Mariana went above and beyond to speak to her boss about upgrading our room with the best view. All the hotel staff were great but Mariana was our go to guide.She helped us with everything from getting tickets to Bruno Mars concert,recommending things to do and avoid.Her recommendations and guidance made this celebration very special and we came home with memories of a lifetime.The hotel is right next to JW Marriott and right on Copacabana beach.Mariana gave us a welcome drink and send a special champagne and chocolate to celebrate. Breakfast was amazing especially being able to sit outside and watch the waves of the ocean and seeing people enjoying on the beach.

Dear Rajesh P., We very much appreciate your comments regarding your stay at the Mercure Rio Boutique Copacabana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Rio Boutique Hotel Copacabana Team

Very well located.

Customer review rating 4.0/5

Paul Couples - Confirmed reviews ALL

Initial room was inappropriate as we were allocated a disability unit which had an enlarged wet zone and a smaller bedroom space with a much smaller bed. We requested a standard side room with balcony and sea view but were told there weren't any. However we returned to the desk with our cases and made it clear that we were unhappy and that we would prefer an alternative. This was provided about an hour later. Food was good, as was the service. Towels available for the beach (and chairs if required). Note that sea views are partial on the right hand side rooms. Prime central location.

Dear Paul D., We very much appreciate your comments regarding your stay at the Mercure Rio Boutique Copacabana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Rio Boutique Hotel Copacabana Team

The hotel has good location but not stander of 5 star hotel

Customer review rating 4.0/5

Esaam G. Business - Confirmed reviews ALL

I find this hotel has good location but need improved some staff not understanding English very difficult to can solve any problem , as send laundry it take time to send some to take from the room the housekeeping very get them to clean the room i left early morning and i told front desk to do room , but i came back same no duty manager come to see me or call me to follow up i feel this hotel need more action from the group Accor .until this time i never received my hotel invoice for my room when checked out the staff said will email today 22 October no any news from the hotel.

Dear Esaam Suleiman G., We very much appreciate your comments regarding your stay at the Mercure Rio Boutique Copacabana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Rio Boutique Hotel Copacabana Team

Good location

Customer review rating 2.5/5

P F. F. Solo - Confirmed reviews ALL

The hotel is poorly maintained, seems very rundown. The bed linens and pillows were very uncomfortable.

Dear Perry H., We very much appreciate your comments regarding your stay at the Mercure Rio Boutique Copacabana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Rio Boutique Hotel Copacabana Team

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Other web-users rate our hotel

  • 878 reviews 9.7/10 Location
  • 1,218 reviews 6.2/10 Room
  • 1,343 reviews 8.7/10 Service
  • 29 reviews 8.5/10 WiFi
  • 683 reviews 8.2/10 Breakfast
  • 569 reviews 4.1/10 Comfort
  • 502 reviews 5.2/10 Cleanliness
  • 319 reviews 8.2/10 Vibe

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