Mercure Rio Boutique Copacabana

Mercure Rio Boutique Copacabana 4 stars

Customer review rating (ALL Rating) 4.5/5 475 reviews

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Hotel extras

  • Beachfront hotel with view of the sea

  • 25-minute drive to Christ the Redeemer

  • 20-minute drive to Sugarloaf Mountain

  • 9-minute walk to Siqueira Campos subway station

  • 15-minute drive to Rio de Janeiro's Santos Dumont Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Rio Boutique Copacabana

Avenida Atlantica, 2554, Copacabana
22041001 RIO DE JANEIRO
Brazil

GPS:-22.972, -43.18555

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

QCeviche! Rio

The restaurant has two dining areas: a charming outdoor terrace overlooking the Copacabana beach boardwalk, and a welcoming and tastefully decorated indoor space.

Our accommodation(s)

Be amazed by the breathtaking ocean views from the Junior and Executive Suites.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  475 reviews

TripAdvisor Rating  4.5/5  135 reviews

Dirty rooms, poor service, badly managed

TripAdvisor rating 1.0/5

220yasira Business - TripAdvisor review

I am currently staying in this hotel and it's terrible. I checked in and got assigned a room and the bathroom was filthy. I was moved to a different room and the floor was all sticky and room did seem clean. Seemed like everything needs to be wiped down and the floor needed mopping. Anyways, I was too tired to change the rooms for second Time, so I decided to just order room service and goto bed. I called the front desk, room service and the restaurant multiple times- none of them answered the calls (the front desk said that they are open till 11pm it was about 10:45 pm by the time I was done changing rooms). My suggestion - stay away

M. 220yasira, We are sorry to know that our Hotel did not meet your expectations. Be sure that our main goal will always be to offer you an excellent stay, which, as the vast majority of our reviews can show, we managed to achieve. We hope to be able to attend you better at some other time, and that the inconvenience during the first moment of your stay does not sum up your entire experience. We remain at your disposal as previously informed. Sincerely, Mercure Rio Boutique Team

Excellent

Customer review rating 4.5/5

Ajia B. Couples - Confirmed reviews ALL

Every body from the reception, restaurant, doorman was very friendly and helpful. And the cleaning stuff is great.

Dear ALAIN A., We very much appreciate your comments regarding your stay at the Mercure Rio Boutique Copacabana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Big room but old

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

I'm used to staying in this hotel but it was the first time I took a room with an older look (wallpaper and bathroom), there was no remote control for the TV and the pillows were much harder than usual. It had more space than the other rooms I've stayed at in this hotel, but the external view and internal appearance of the other rooms seem to me much more attractive than this one at the same price.

Dear LUCAS BITTO S., Thank you for taking the time to tell us about your experience at the Mercure Rio Boutique Copacabana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great location, very friendly staff, nice environment.

Customer review rating 5.0/5

Chrissa S. Couples - Confirmed reviews ALL

Staying at Mercure Rio Boutique Copacabana was an amazing contribution to our first visit in Rio. The hotel is in the heart of Copacabana beach which is a few steps away. The staff were always friendly and more than happy to help us. Great breakfast with big variety. What we really enjoyed was the room layout and interior design of the hotel, which was also a reason for us to chose to stay there, compared with many other outdated hotels. Definitely recommend and would stay there again.

Dear CHRYSOULA S., We very much appreciate your comments regarding your stay at the Mercure Rio Boutique Copacabana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Place is clean and well equipped. Breakfast was amazing. The rooms can be a little bigger. They are quite small and there was almost no room for our suitcases.

Dear SARAH S., We very much appreciate your comments regarding your stay at the Mercure Rio Boutique Copacabana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In our Hotel we have seven different kind of rooms with different sizes and furniture disposals. We hope you can find a category that will fit your needs even better for your next stay! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 397 reviews 9.2/10 Location
  • 463 reviews 7/10 Room
  • 579 reviews 9.2/10 Service
  • 23 reviews 1.9/10 WiFi
  • 318 reviews 8.3/10 Breakfast
  • 228 reviews 4.8/10 Comfort
  • 225 reviews 9.5/10 Vibe
  • 188 reviews 7.6/10 Cleanliness

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