Mercure Rio Boutique Copacabana 4 stars

Customer review rating (ALL Rating) 4.2/5 1,143 reviews

Best price
guarantee
Mercure Rio Boutique Copacabana - Image 1
Mercure Rio Boutique Copacabana - Image 2
Mercure Rio Boutique Copacabana - Image 3
Mercure Rio Boutique Copacabana - Image 4
Avenida Atlantica, 2554, 2554, Copacabana, 22041001 RIO DE JANEIRO, Brazil

Description

Hotel extras

  • Beachfront hotel with view of the sea

  • 25-minute drive to Christ the Redeemer

  • 20-minute drive to Sugarloaf Mountain

  • 9-minute walk to Siqueira Campos subway station

  • 15-minute drive to Rio de Janeiro's Santos Dumont Airport

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Executive double room - Balcony and side sea view

Photo out of - Executive double room - Balcony and side sea view

Feel the breeze from Copacabana Beach in this Executive Room with sea-side view. One double bed, TV, A/C, safe, hairdryer and WiFi. Design by Melina Romano with elements of Carioca Fashion Lifestyle.

  • Views:

    Partial ocean view

Max. number of persons
2
Area
From 21 m² / 226 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 21 m² / 226 sq ft
  • Bedding 1 x Double bed(s)
  • Views: Partial ocean view
  • Accessible room
See availabilities

Enjoy the best of Copacabana in a luxury beachfront apartment, with queen-size bed, Smart TV, A/C, safe, hairdryer, bathrobe and WiFi. Designed by Melina Romano, with elements of Carioca lifestyle.

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

Queen size bed(s) x1

Service And Equipment

Electric Facilities

  • 220/240 V AC
See availabilities

With a partial ocean view, the Luxury apartment is equiped with a queen bed, Smart TV, air conditioning, digital safe, hairdryer, bathrobe and free WIFI. Design signed by Melina Romano with elements from the Carioca Fashion Lifestyle.

  • Views:

    Partial ocean view

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Seafront Ocean Suite with Balcony

Photo out of - Seafront Ocean Suite with Balcony

Modern and comfortable design. The executive suite with sea view is equipped with a queen size bed, TV, air conditioning, safe and free WIFI.

Max. number of persons
2
Area
From 50 m² / 538 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Mini-refrigerator

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Apartment

Executive single room - Balcony and side sea view

Photo out of - Executive single room - Balcony and side sea view

Feel the breeze from Copacabana Beach in this Executive Room with sea-side view. Two single beds, TV, A/C, safe, hairdryer and WiFi. Design by Melina Romano with elements of Carioca Fashion Lifestyle.

  • Views:

    Partial ocean view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • 39'/99 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Rio Boutique Copacabana

Avenida Atlantica, 2554, 2554, Copacabana
22041001 RIO DE JANEIRO
Brazil

GPS:-22.97176, -43.18558

Telephone
Fax +55 21 3545-5100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
  • 119 rooms
  • 6 rooms for people with reduced mobility
  • 119 non-smoking rooms
  • 12 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Porter

  • Porter

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Sports and leisure

Bodybuilding equipment/Gym

  • On site

QCeviche! Rio

Photo out of - QCeviche! Rio

The restaurant has two dining areas: a charming outdoor terrace overlooking the Copacabana beach boardwalk, and a welcoming and tastefully decorated indoor space.

Cooking style
International
Capacity
78
Accessibility
Accessible service
22041001 Rio De Janeiro, Brazil
Telephone +55 21 3545-5100

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Exceptional View

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Accommodate food

  • Children menu

The restaurant has two dining areas: a charming outdoor terrace overlooking the Copacabana beach boardwalk, and a welcoming and tastefully decorated indoor space.

Enjoy the relaxed atmosphere of our bar, ideal for meeting up with friends or relaxing later in the evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,143 reviews

Customer review rating 2.0/5

Rocio E. B. F. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Rio Boutique Copacabana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Rio Boutique Hotel Copacabana

Customer review rating 2.5/5

Gustavo M. D. L. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mercure Rio Boutique Hotel Copacabana

Customer review rating 3.5/5

Q B. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Rio Boutique Hotel Copacabana

Customer review rating 5.0/5

William A. Solo - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Rio Boutique Hotel Copacabana

Customer review rating 3.5/5

John P. Solo - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Rio Boutique Hotel Copacabana

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Rio Boutique Copacabana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Rio Boutique Hotel Copacabana

Customer review rating 2.5/5

Gustavo M. D. L. Business - Confirmed reviews ALL

The shower had small flies, was dirty. There was mold also in the shower.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mercure Rio Boutique Hotel Copacabana

Customer review rating 3.5/5

Q B. Couples - Confirmed reviews ALL

Nice hotel good location. Rooms were pleasant. Restaurant was mediocre

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Rio Boutique Hotel Copacabana

Customer review rating 5.0/5

William A. Solo - Confirmed reviews ALL

Superb hotel in every way. Always enjoy staying here. Special shoutout to Luiz at the front desk who is always extremely welcoming and helpful!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Rio Boutique Hotel Copacabana

Customer review rating 3.5/5

John P. Solo - Confirmed reviews ALL

Staff were friendly and helpful. Check in was a breeze.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Rio Boutique Hotel Copacabana

Customer review rating 1.5/5

Manoel D. S. N. Business - Confirmed reviews ALL

Nice team, well located … However , ar conditioner not working and loudy Smelling room

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mercure Rio Boutique Hotel Copacabana

Customer review rating 0.5/5

Cormac J. Families - Confirmed reviews ALL

There were poop all over the walls

Dear Guest, We are truly sorry that this situation impacted your perception of your stay. However, we feel it is important to clarify that the issue mentioned in your review refers to pigeon droppings on the external balcony area of the room, and not inside the room itself. As our hotel is located in a green, tree-lined neighborhood surrounded by nature, occasional situations like this may unexpectedly occur in outdoor areas. Even so, our team is always available and would have arranged an immediate cleaning had we been informed during your stay. We also believe it is important to mention that reviews written in such strong terms can unfortunately overshadow the genuine effort and dedication of an entire team that worked throughout your stay to provide you with a pleasant experience and attentive service. We truly wish we had been given the opportunity to resolve the matter directly for you in the moment, as this could have been handled quickly and efficiently. Our staff remained available throughout your stay whenever needed, and we sincerely appreciate your feedback as an opportunity to provide further clarification. Sincerely, Mercure Boutique Team.

Customer review rating 5.0/5

Jorge F. G. L. Business - Confirmed reviews ALL

I think that the location of the hotel is amazing, the offered services are fair for the paid price. It's comfortable and the staff is really nice, always willing to help. Congratulations and keep on.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Rio Boutique Hotel Copacabana

Customer review rating 4.0/5

Nicky H. Couples - Confirmed reviews ALL

Room with partial view of sea as advertised; with spacious, modern bathroom. The rest of room very small and cramped, but ideal for a short stay. Will consider staying there again.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Rio Boutique Hotel Copacabana

Customer review rating 4.5/5

Michelle C. Couples - Confirmed reviews ALL

Ideally located on Copacabana beach making it very easy to get around the city. Lots of bars and restaurants a short walk away. The hotel itself is well presented. The staff very friendly and helpful. They also serve a really nice breakfast. Would definitely stay here again!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Rio Boutique Hotel Copacabana

Customer review rating 4.5/5

Xiluva P. M. Solo - Confirmed reviews ALL

I had an amazing stay. The staff is so helpful and friendly. They will do everything they can to support your needs and ensure your comfort. They were one of the reasons I always had a smile on my face. The hotel is also clean and hygienic. They had plenty of food options for breakfast, so all diets are catered for. The hotel is close to all activities and you have plenty of transport options to choose from, I took the train at some point.

Dear Xiluva P. M., We very much appreciate your comments regarding your stay at the Mercure Rio Boutique Copacabana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Rio Boutique Hotel Copacabana

Customer review rating 2.0/5

Colette V. T. Couples - Confirmed reviews ALL

The breakfast was not great. If I knew the options, I would have opt for no breakfast included. Refrigerator not working. We've stayed 5 nights surely you need to keep water and drinks cold, and it was not possible. Did inform reception and the answer was this is correct. The refrigerator is not really making cool. The same items were on the breakfast menu everyday with not allot of protein. Allot of sweet options but limited on the warm options.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mercure Rio Boutique Hotel Copacabana team

Customer review rating 5.0/5

Raffaele C. Business - Confirmed reviews ALL

Great stay! The team here is truly exceptional across the board. The reception staff, the housekeeping team, the security team outside and the restaurant crew are all wonderful, warm and professional. It is clear that the people who work here genuinely care, and that makes a real difference. And I have to mention my room view, which is simply stunning and one of the highlights of every stay here. I keep coming back, and the team and the view are a big part of why.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Rio Boutique Hotel Copacabana

Customer review rating 5.0/5

Korie H. Friends - Confirmed reviews ALL

Amazing staff! They were attentive, helpful, & had great attitudes. They even welcomed me with a birthday cake and note. This was also a great location! Rooms with the beach view windows are the best; set up nice with an amazing view! I had the best time at this hotel and would definitely stay again.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Rio Boutique Hotel Copacabana

Customer review rating 4.5/5

Arvinder K. Couples - Confirmed reviews ALL

We had a very comfortable day here. Super convenient location in the center of Copacabana with easy beach access. Staff was polite and helpful and we enjoyed the daily breakfast

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Rio Boutique Hotel Copacabana

Customer review rating 5.0/5

Sixtine M. D. B. Friends - Confirmed reviews ALL

We were here because of a Air France surbooking and ended very very satisfied with our sadly short stay

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Rio Boutique Hotel Copacabana

Customer review rating 2.5/5

Leon M. B. Couples - Confirmed reviews ALL

Reception staff not welcoming, first time ever experienced this with an Accor property. No acknowledgement as a loyal member not that I need to hear just for your records. Said we had 2 rooms booked and no we only booked one. Took a deposit to cover charges, no problem no help with luggage. Room was lovely, clean and fairly well maintained. Housekeeping were stars nothing too much problem. Would have liked tissues in the bathroom though. On the second day we came back and no coffee pods replaced no real problem so I asked reception and they said flat out "no"! She said you only get two a day no more, I explained we didn't have them replaced from this morning and we usually wake up before your restaurant is open so please can we have two coffee pods she gave up & said I will fix & waved her hand as if I was being dismissed. I realise as an Australian staying in other countries that sometimes language can be a problem but this was more attitude. We dined at the restaurant which I have to say for lunch and dinner the food was outstanding service slow but we don't mind that at all as we don't like to be rushed and enjoy a drink or two. When we finished our meal we told the waiter can we room charge he said yes but came back and said you have to go to reception, what for I asked, went to reception and said no we cannot charge to your room because your card has been blocked, it is a platinum Amex can't possibly so after an embarrassing time we got it sorted and he said we need to put more deposit off card on hold I said that's fine. This happened 3 more very embarrassing times and the final time I handed out bill for the restaurant and said charge my card and when I check out tomorrow I will be glad for this to end. No apology no explanation and so rude. The day we had lunch in the restaurant we watched the female supervisor sitting on a stool at the bar talking to the barman while we waited to place an order her staff also chatting to her and I just wanted to put a rocket up her as she is not leading by example very well. Breakfast was ok I think it is the layout of the area everything seems to be all over the place cereals in one area then cold milk in another it doesn't glow. Loads of bakery items more than anything else, take out the cakes and leave the croissants out instead of parading them on a tray around the room offering them to guests then taking them back into the kitchen makes no sense whatsoever? We weren't advised that eggs or omelettes could be ordered on any of our four days, perhaps our mistake for not asking in the first place. Would I go back again - no, would I recommend - no So disappointing as this could be a great product if a few changes in procedures and training on how to treat customers were put in place. I have to say every time we walked in and out of reception they looked like bored workers not wanting to be there no smiles perched on stools or sitting on chairs staring either into a computer or their phones.

Customer review rating 4.5/5

Arto K. L. Business - Confirmed reviews ALL

We had a short stay, reception lady was very friendly and helpfull.

Dear Arto, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Rio Boutique team

Customer review rating 3.5/5

Sara B. Friends - Confirmed reviews ALL

The location is very good. The staff is friendly. The lobby is clean. The negative aspects are that the standard rooms are very very small. The bathroom was not very clean. The drain smelled horrible.

Dear Sara, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Rio Boutique team.

Customer review rating 1.5/5

Laura F. Friends - Confirmed reviews ALL

I stayed at the Mecure in Rio last week. It is extremely well located on Copacabana beach. Sadly my room was probably the worst I have ever encountered. The rugs were coming apart, the bathroom stank of sewage and the shower tray covered in mold. The fridge seal looked like it should have had a health warning and the bed was coming apart at the seams. I was shocked to learn that there were 2 standards of rooms below mine! I would have rated this hotel even lower if it hadn’t been for the staff who were very understanding and helpful

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mercure Rio Boutique Hotel Copacabana team

Other web-users rate our hotel

  • 569 reviews 9.7/10 Location
  • 804 reviews 5.7/10 Room
  • 851 reviews 8.5/10 Service
  • 22 reviews 5.1/10 WiFi
  • 450 reviews 8/10 Breakfast
  • 412 reviews 3.4/10 Comfort
  • 295 reviews 4.5/10 Cleanliness
  • 187 reviews 8/10 Vibe

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Rio de Janeiro Hotels