ibis Rio de Janeiro Botafogo Hotel 3 stars

Service for delivery food sometime late

My experience was just not good account of meal times. They didn't deliver on time, I just don't have to complain about the taste, they were really delicious.

Room cleaning service is good but food delivery service is not so good because I am in quarantine for embark and the food could not get in time

the food was terrible (the meat was cold and raw), internet connection was poor and service was bad

I've lost all my writings and I had just went from Buzios to Rio to get my dog a very complicated surgery. I had 4 hours to write it all over again and deliver it. So I chose safe. Call before hand, checked about the rooms having fast internet and a table. An Ibis hotel close to the vet, not the cheapest version but hey, there it was and it was urgent. It took me 40 minutes to check in despite the sweetness of the clerk and by the time I had it done, the system went down so the 3 times that I had to use the elevator there was at least one other person with me, the manager with the master key, even when rides with 3 different people were offered and me being on a time schedule, I waited. The stairs to the ground floor were locked anyway, even knowing there was one working elevator and this is a pandemia. Well, it all took a lot of time, specially for someone looking for a place to stay because I needed time. Getting to the room and spending the night without internet was the top of it. All I had payed for was to have those "working amenities"... So basically It got me slowly routing videos from my phone 4g so I could finish the job. Really, It took me a lot of time, I was behind schedule, the work I was preparing was not even close to as good as it should be... So despite the nice staff... I'd say the priciest Ibis was not a safe choice and I and Extremely disappointed.

I satisfied during my qaurantine period stay because of internet connection in my room but need to improved the selection of dishes for us expat personnel. Thank you.

Tranquila

Stayed here for 6 nights and really felt welcomed. The reception staff and bar staff were really friendly and helpful, and they spoke english. The hotel has a nice bar area to relax and have a drink. The hotel restaurant has a great selection of food and an amazing lunch buffet. The hotel is wheelchair accessible and has adapted rooms. However the adapted rooms seem to have a ramp access to the door which makes it a little difficult to hold the chair on the ramp and open the door at the same time. Nevertheless i would recommend this hotel and i myself and likely to stay here again on my next visit to Rio.

I like everthing, just improve the wifi

Had a great time

Good rooms with comfortable beds. Good wifi and the breakfast was nice. Central location in Rio, with many good restaurants nearby.

There is always room service available if I need it which is awesome. The access to chargers was there and it made my stay so much easier. I love how helpful staff is at Ibis and I found everyone to be incredibly professional and friendly. The food served for breakfast and dinner were all great and I’m happy to have been given the choice of a higher floor upon arrival.

I think the hotel deserves no more than 3 stars. Staff was friendly but the hotel lacked a few things: higher pressure for water which for the sink was poor and also, please put shampoo into the bathrooms in large bottles and do not polute the nature by just giving the customers 1 or 2 bags (1 was too little for us as a couple). These bags are poluting our nature and more and more hotels have systems where there are biger bags to be refilled by staff. Overall not bad but things can be improved.

Undoubtedly the best ibis i have stayed. Overall, better then other hotels with some extra stars. Recommend stay for anyone at Rio.

Nice hospitality. Excellent service delivery at the reception and restaurant.