Novotel Cambridge North 4 stars

Customer review rating (ALL Rating) 4.3/5 1,126 reviews

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Description

Hotel extras

  • Close to Cambridge North train station

  • Close to Cambridge Science Park

  • Close to Cambridge Business Park

  • Park & Ride service available

  • Easy access to Cambridge City Centre

Our accommodation(s)

Hotel location

Novotel Cambridge North

2, Cambridge Square
CB4 0AE CAMBRIDGE
United Kingdom

GPS:52.2246, 0.1571

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RESTAURANT

Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,126 reviews

TripAdvisor Rating  3.9/5  260 reviews

Customer review rating 3.5/5

Caron P. Business - Confirmed reviews ALL

The staff were all, without exception, very welcoming and responsive throughout our stay. The room was clean and comfortable. The soundproofing is excellent and we never heard any noise from other rooms. The swimming pool was clean, warm and very enjoyable. The location and parking is great. I will be returning in a couple of months for next business trip. My only real and heartfelt disappointment is the lukewarm cooked breakfast. The breakfast selection itself is very good, and very enjoyable, and the serving personnel were excellent. But hot food when it is supposed to be hot is very important. I do hope this could be looked at. Other than that, thank you all for a great stay

Customer review rating 2.5/5

Warren P. M. Business - Confirmed reviews ALL

I stayed on the Sunday too (but paid for myself, so for 2 nights in all) - disappointed that 3 things were not available on the menu on Sunday night. Also, requested at reception that housekeeping turn the room over and that didn't happen.

Dear Warren, Thank you for taking the time to share your feedback. We are pleased to hear that you found the location convenient for the Science Park, and we appreciate you highlighting both the positive aspects of your stay and the areas where your experience did not meet expectations. Your comments regarding the restaurant menu availability on Sunday evening have been noted with genuine attention. We understand how disappointing it can be when certain items are unavailable, and your observations provide helpful insight into how we can improve consistency for our guests. We have also taken note of your remark about the housekeeping request. Ensuring that rooms are serviced as expected is an important part of the guest experience, and your feedback helps us identify where additional focus may be needed to maintain reliability in this area. Thank you once again for sharing your perspective. Your comments contribute meaningfully to our ongoing efforts to refine the quality and comfort we aim to provide for all guests. Kind Reagrds, Charlotte Front Desk Manager

Customer review rating 2.5/5

Sarah H. Business - Confirmed reviews ALL

No bath in the rooms which made it hard to relax after a very very long drive. Check in wasn’t informative at all. No drinking water available in the room and had to google how to order room service. The hotel itself was clean but the overall experience wasn’t the best

Dear Sarah, Thank you for taking the time to share your feedback. We appreciate your comments regarding your recent stay and the points you raised about the room facilities, the check‑in experience, and the availability of information such as room service details and drinking water. It may be helpful to clarify that none of the rooms in the hotel are equipped with baths, as all are designed with walk‑in showers. Additionally, your reservation was for a Superior Queen room, which does not include complimentary bottled water as part of its amenities. Bottled water is provided in our Executive Rooms and Suites, where a wider range of in‑room extras is available. Your observations about the clarity of information at check‑in and the ease of accessing room service details have been noted with genuine attention. Ensuring that guests feel well‑informed and comfortable throughout their stay is important to us, and your comments offer valuable insight into where we can refine our communication. We are pleased to hear that you found the hotel clean, and we appreciate you sharing both the positive and constructive aspects of your experience. Your feedback contributes meaningfully to our ongoing efforts to enhance the overall stay for future guests. Kind Regards, Charlotte Front Desk Manager

Customer review rating 5.0/5

Andrew B. Business - Confirmed reviews ALL

No problems. This is my fifth or sixth stay, because of nearness to rail transport

Dear Andrew B., Thank you for your kind feedback regarding your experiences at Novotel Cambridge North. We are pleased to hear that our location near the railway station has been convenient for your travels to and from Stansted Airport. We look forward to welcoming you back for your next stay. Best regards, Novotel Cambridge North

Customer review rating 4.0/5

Peter W. Families - Confirmed reviews ALL

We had a really good stay at the Novetel and would stay again - 1 or 2 little things that would have made it perfect (such as a kettle that didn't leak in the room), but other than that we were very happy.

Dear Peter W., Thank you for sharing your positive experience at Novotel Cambridge North. We are pleased to hear that your stay was enjoyable. Your feedback regarding the kettle has been noted, as we continually strive to enhance our guest experience. Best regards, Novotel Cambridge North

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Other web-users rate our hotel

  • 1,132 reviews 8.1/10 Location
  • 1,699 reviews 7.8/10 Room
  • 1,709 reviews 8/10 Service
  • 50 reviews 4.8/10 WiFi
  • 932 reviews 7.7/10 Cleanliness
  • 752 reviews 8.1/10 Breakfast
  • 573 reviews 7.5/10 Pool
  • 463 reviews 5.3/10 Value

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