Hotel Chadstone Melbourne - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 4,291 reviews

Hotel Chadstone Melbourne - MGallery Collection - Image 1
Hotel Chadstone Melbourne - MGallery Collection - Image 2
Hotel Chadstone Melbourne - MGallery Collection - Image 3
Hotel Chadstone Melbourne - MGallery Collection - Image 4

Description

Hotel extras

  • Complimentary shuttle service to Melbourne CBD from Chadstone shopping centre

  • Extensive wellness facilities at Holism Retreat day spa

  • Connected to Chadstone Shopping Centre via covered walkway

  • Fashion, art & design await your discovery

  • Dive into relaxation at the indoor rooftop pool

Our accommodation(s)

Book this hotel
Room 1

With two luxurious queen-size beds and 32 square metres of space, Classic Twin Rooms are perfect for family staycations, girls' weekends and mother-daughter retreats.

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 32 m² / 344 sq ft
  • Bedding 2 x Queen size bed(s)

Classic Accessible Room with king bed, floor-to-ceiling views and ambient lighting. Features a fully accessible bathroom with grab rails, foldable bench and wheelchair access, plus a second bathroom and automated self-opening door.

Max. number of persons
2
Area
From 29 m² / 312 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Toilet with side and rear grab bars
  • Roll-in shower with grab bars (no fixed seat)

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

A king-size Sofitel MyBed dressed in the finest linens makes staying in your room a desirable option. Order in room service and stay in with the backdrop of Melbourne's skyline. An ensuite bathroom designed for two.

  • Views:

    Bay view or City View

Max. number of persons
2
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Sumptuous headboards, sleekly modern furniture and deep-pile carpets make our Superior Twin Rooms the perfect base in Chadstone. With two queen-size beds, these rooms are ideal for family or friends.

Max. number of persons
4
Area
From 36 m² / 387 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Indulge your senses in deluxe open designed rooms. Measuring 28m2 with views of Melbournes surburban skyline rooms feature wifi, day bed and open bathroom design.

  • Views:

    Bay view or City View

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Open bathroom
  • Slippers
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Suite

Deluxe Suite, 1 bedroom with 1 King Size Bed

Gently curved walls lead from the bedroom into the stone-floored bathroom, where double vanities and a soaking tub await with indulgent Balmain amenities. There are two vast Chromecast-enabled Smart TVs one visible from the comfort of your bedroom.

  • Views:

    Bay view or City View or Panorama view

Max. number of persons
2
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Safe large enough to accommodate a laptop

Penthouse

Penthouse des créateurs

Discover the refined elegance of the Penthouse des créateurs. Designed for entertaining, the expansive living & dining opens onto a private balcony with views of Melbourne. The private bedroom features 1 King bed, oversized ensuite and dressing room.

  • Views:

    Bay view or City View or Panorama view

Max. number of persons
2
Area
From 90 m² / 968 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Web TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Brand Magazine
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Safe large enough to accommodate a laptop

Hotel location

Hotel Chadstone Melbourne - MGallery Collection

1341 Dandenong Road
3148 CHADSTONE
Australia

GPS:-37.888445, 145.082125

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 250 rooms
  • 6 rooms for people with reduced mobility
  • 41 connecting rooms
  • 250 non-smoking rooms
  • 12 floors

Languages spoken at the hotel

  • English
  • French
  • Italian
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte
  • Room service
  • Buffet Additional charge

Business

13 Meeting rooms

Well-being

Indoor Rooftop Pool

  • Covered
  • On site

Gym

  • On site
  • Massage
  • On site
  • Indoor parking
  • Private
  • 100 parking spaces
  • Max Limited Height: 2.1 m / 6.88 ft
  • Parking pricing: 45 AUD 45 AUD Per day

  • Parking for a month
  • Parking for a week

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Accessible parking

Valet parking $75 (Mon & Sun) | 26th Nov 26 till 1st Jan 27 $95

Additional charge

Parking information

  • On site
  • Outdoor parking
  • Private
  • Parking pricing: 75 AUD 75 AUD Per day

Services & equipment

  • Valet parking

PASTORE

From small plates to full tasting experiences, Pastore presents Italian cuisine with Australian references, with a focus on woodfire-fuelled cooking and handmade pasta. Pastore warmly welcomes you for all occasions.

Cooking style
Italian
Capacity
100

Other informations

Services

  • Reservation recommended

From small plates to full tasting experiences, Pastore presents Italian cuisine with Australian references, with a focus on woodfire-fuelled cooking and handmade pasta. Pastore warmly welcomes you for all occasions.

Altus offers an elegant, polished and welcoming experience. Inspired by the great wine and Champagne bars of the world and undeniably chic in its interiors. Open daily, Altus is equally suited for a drink or a memorable High Tea served on the weekend.

Located on Level 12 with floor-to-ceiling windows, the luxurious curved designed pool will make your swim a revitalised experience. With chic lounge chairs, the rooftop is an ideal spot for relaxing and socialising.

Located on the mezzanine level, our fitness centre features a versatile workout space equipped with premium free weights and state-of-the-art cardio equipment.

Holism Retreat Day Spa provides wellness treatments that encompass the whole self physical, mental and spiritual. Located on the Mezzanine, immerse yourself in an experience of wellness.

Hotel Chadstone is a stunning venue for wedding celebrations, providing an intimate experience for the bridal party and an impressive setting for guests. Let our catering team customise a menu for your special day, based on your tastes and preferences.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,291 reviews

Customer review rating 5.0/5

Daniel M. Solo - Confirmed reviews ALL

Customer review rating 4.0/5

John M. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Jackie B. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Colin P. Families - Confirmed reviews ALL

Dear Colin, Thank you for your delightful feedback. We are thrilled to hear that you and your family enjoyed your shopping experience during your stay. It is always our pleasure to provide a comfortable base for our guests to explore the vibrant offerings nearby. Best regards, Hotel Chadstone Melbourne - MGallery Collection

Customer review rating 5.0/5

Marisa T. Couples - Confirmed reviews ALL

Dear Ms. T., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed the comfort of our accommodations. Your positive feedback about the nearby food shops and community is greatly appreciated. Best wishes, Hotel Chadstone Melbourne - MGallery Collection

Customer review rating 4.0/5

John M. Families - Confirmed reviews ALL

Welcome drinks not available down stairs (breakfast area) had to go upstairs to bar, but was closed?? No welcome bottle of wine on arrival-advised they ran out of wine for Accor members??

Customer review rating 4.0/5

Jackie B. Families - Confirmed reviews ALL

We stayed at the Hotel Chadstone as part of the Jessie McPherson Parenting Sanctuary. The room was beautiful, bed supremely comfortable, shower spot on and the food phenomenal! We did struggle somewhat as parents of a newborn, noting that this was exactly what this stay was intended for. We needed more linen than supplied for two adults, a newborn and a recent delivery means we go through a lot. A chair / foot stall for breast feeding would go a long way. The room chair was low backed and deep set (also cream, so I felt a little stressed by this). A freezer would also be useful. Dry disappointingly I asked the team to store my frozen colostrum in the hotel and freezer and it was returned to me defrosted, clearly having been in the fridge. All that liquid gold I had painstakingly collected had to be thrown in the bin 😩.

Customer review rating 5.0/5

Colin P. Families - Confirmed reviews ALL

Mum, two daughters and one grand-daughter shopped till they dropped

Dear Colin, Thank you for your delightful feedback. We are thrilled to hear that you and your family enjoyed your shopping experience during your stay. It is always our pleasure to provide a comfortable base for our guests to explore the vibrant offerings nearby. Best regards, Hotel Chadstone Melbourne - MGallery Collection

Customer review rating 5.0/5

Marisa T. Couples - Confirmed reviews ALL

Great location amazing food shops and people

Dear Ms. T., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed the comfort of our accommodations. Your positive feedback about the nearby food shops and community is greatly appreciated. Best wishes, Hotel Chadstone Melbourne - MGallery Collection

Customer review rating 4.0/5

Azni L. A. W. Families - Confirmed reviews ALL

Good overall , usually will get a welcome dessert/ chocolate as Diamond member but not provided during this stay. Perhaps it was missed . Otherwise al good

Customer review rating 3.5/5

Linda R. Friends - Confirmed reviews ALL

For the most part my stay was great. I got an upgraded room and the staff were lovely. Very clean room and comfy bed. Unfortunately my upgraded room was right above where they were doing a very late night Pilates class. The bass from the music felt like it was drilling into my skull. I rang reception and they said the class was finishing around 11pm which was not ideal for me as I had been up since 5am and had a really long day and was looking forward to an early night . Apart from that my stay was good but I am a bit weary of staying there again just not knowing what events will be going on around me.

Customer review rating 5.0/5

Jasper M. Business - Confirmed reviews ALL

The team is so friendly and welcoming. I’ve already recommended it to my friends and family. Will definitely come back.

Dear Jasper, Thank you for your kind words regarding your recent stay. We are delighted to hear that you appreciated our location and the warm hospitality of our team. Your recommendations mean a lot to us, and we look forward to welcoming you back in the future. Best regards, Hotel Chadstone Melbourne - MGallery Collection

Customer review rating 3.5/5

Elissa W. Couples - Confirmed reviews ALL

Surprised the bed and pillows were so hard and uncomfortable. Room not ready upon arrival at 5pm and no extra towel to dry hair etc. Toilet leaked in 718. But well located and we enjoyed our stay.

Customer review rating 5.0/5

Lemuel C. Couples - Confirmed reviews ALL

Location is perfect, room size beyond my expectations. All staff are easy to approach.

Dear Mr. C., Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Best regards, Hotel Chadstone Melbourne - MGallery Collection

Customer review rating 5.0/5

George W. Couples - Confirmed reviews ALL

The hotel is conveniently next to the Chadstone mall which has everything. There are EV chargers too in the mall car park which is perfect for ppl who drives EV. The room has large floor to ceiling windows that has great view and makes the room spacious.

Dear Mr. W., Thank you for your positive feedback regarding your stay at Hotel Chadstone MGallery. It is wonderful to know that you enjoyed the spaciousness and views from your room. We look forward to welcoming you back in the future. Best regards, Hotel Chadstone Melbourne - MGallery Collection

Customer review rating 4.5/5

Susan B. Families - Confirmed reviews ALL

Overnight stay, booking two rooms with myself and granddaughter. I had an accessible room, which was well appointed except for access to closing of drapes at night!

Customer review rating 4.0/5

Nicole T. Families - Confirmed reviews ALL

Overall, we had a great stay. Room was lovely, pool space and facilities great. Room service was accomdating and efficient. Only issue was with the 1hr check-in. The line was endless and the staff were quite slow. Not enough staff on for what is obviously a popular time to check-in. We arrived at 3:30 and didn't get to our room until 5:15pm.

Customer review rating 5.0/5

Alexandra B. Families - Confirmed reviews ALL

Amazing clean boogie rooms. Great location to shops, safe and convenient parking. Heated pool and spa. Only thing to add would be a sauna would make it 10/10

Customer review rating 4.0/5

Dina H. Families - Confirmed reviews ALL

We have been coming here few times ever since the hotel first opened. This year is the first time we get to come with Platinum status but this particular stay was second time this year. First time was so sweet and memorable even to my boy, this time around however is just very ordinary. Turned out a the simplest effort/gesture by management (a piece of chocolate with sleep tight cup of tea daily at night time, higher floor --> earlier stay this year) could mean so much for the guest. Nothing really special from the stay last weekend, very ordinary. Perhaps we came at such a busy time - nevertheless we'd expect a bit more especially for regular/member level. We could see that the hotel is aging in some spot where pannelling starts coming off in bathroom, rusts around the cabana at the pool. A bit sad to see but we still enjoy the stay though very ordinary this time around.

Customer review rating 1.5/5

Bianca P. Couples - Confirmed reviews ALL

Could not sleep

Customer review rating 3.5/5

Clare H. Friends - Confirmed reviews ALL

Initial impressions are important and unfortunately check in was not satisfactory. We were thankfully at the front of the long line but it took so long to process each person. I also did not need to hear about all of the hotel services when the line was so long. The remainder of our stay was lovely, especially the massage at the beatiful spa. The room was lovely.

Customer review rating 4.5/5

Paul G. Business - Confirmed reviews ALL

Rooms are clean and well presented, staff are polite and welcoming.

Customer review rating 4.5/5

Neil W. Business - Confirmed reviews ALL

The hotel was comfortable, clean and well appointed. The rooftop bar has excellent views. The staff were pleasant and helpful. Rooms including bathroom were spacious. For those wanting to shop at the Chadstone centre it's well-placed, but there isn't a lot else of visitor interest within walking distance. It's about 40-50 minutes by bus and train to the City Centre. I would have appreciated a guide to other places of interest nearby (e.g. restaurants, music venues, cultural & visitor attractions).

Customer review rating 5.0/5

Christine K. Couples - Confirmed reviews ALL

It was our first stay here and only for one night, but we can't wait to come back. We were very lucky to be upgraded and it was just amazing.

Other web-users rate our hotel

  • 1,172 reviews 9.1/10 Location
  • 2,007 reviews 8.1/10 Room
  • 2,150 reviews 8.1/10 Service
  • 10 reviews 5.6/10 WiFi
  • 638 reviews 6.9/10 Cleanliness
  • 603 reviews 6.4/10 Food
  • 584 reviews 9.4/10 Vibe
  • 543 reviews 7.5/10 Breakfast

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Chadstone Hotels