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The Como Melbourne - MGallery 5 stars

Customer review rating 4.6/5 6,182 reviews
The Como Melbourne - MGallery
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Hotel extras

  • 111 contemporary spacious suites & apartments including 3 loft penthouses

  • Relax around the roof top pool and sun deck

  • Discover South Yarra, Melbourne's precinct for fashion, dining & entertainment

  • Select apartments feature full kitchens suitable for families and long stay accommodation

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • MELBOURNEPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Tennis
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

The Como Melbourne - MGallery

630 Chapel Street
3141
south yarra
australia

Tel: +61398252222

Fax: (+61)3/98241263

Contact email

Check-in from 14h00

Check out up to 11h00

  • TULLAMARINE AIRPORT :   SKYBUS SOUTH YARRA STATION

  • By plane

    MELBOURNE At 29.4km / 18.27 miles - Shuttle paying

  • By train

    SOUTH YARRA At 0.4km / 0.25 miles

GPS :-37.839059, 144.996219

Our accommodations

Offering boutique accommodation in the heart of South Yarra, The Como Melbourne MGallery by Sofitel is the perfect option for business or leisure travel. Outstanding service and elegant guest suites are a stylish feature at this chic Melbourne hotel. Suites feature well-designed black marble bathrooms with Japanese-style baths to soak in gorgeous luxury. Long stay guests can utilise the fully equipped kitchens and spacious living areas.

Accessible room

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 32m²
  • Views: Garden side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Accessible room

SUPERIOR ROOM, 2 Single Size Beds

  • Max. number of persons: 2
  • Area: From 32m²
  • Views: Garden side *

* Subject to availability

DELUXE ROOM, 1 King Size Bed, Spa Bath

  • Max. number of persons: 3
  • Area: From 40m²
  • Views: Garden side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

JUNIOR SUITE, 1 King Size Bed, Spa Bath, Private Office

  • Max. number of persons: 3
  • Area: From 75m²
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

LOFT PENTHOUSE, 1 King Size Bed, Spa Bath & Sauna

  • Max. number of persons: 2
  • Area: From 120m²
  • Views: Garden side *

* Subject to availability

GOLD PENTHOUSE, 1 King Size Bed, Balcony

  • Max. number of persons: 2
  • Area: From 150m²
  • Views: Garden side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

1 BEDROOM APARTMENT, 1 King Size Bed, Kitchenette

  • Max. number of persons: 3
  • Area: From 52m²
  • Views: Garden side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

2 BEDROOM APARTMENT, 2 King Size Beds, Full Kitchen

  • Max. number of persons: 5
  • Area: From 90m²
  • Views: Garden side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

THE BRASSERIE

Type of cuisine: International

Ideal for a quick and healthy start to the day or a long lazy weekend breakfast choose from our a la carte menu featuring eggs prepared all your favourite ways and served in delightful surroundings

DANS LE NOIR ?

Type of cuisine: International

Dining in pitch darkness and served by visually impaired people. This unique experience will focus and sharpen your senses and enable you to taste a surprising wine & food experience adapted to this unusual context.

SOBAR

Photo non contractuelle / Strictly non binding

As you sit and unwind with a relaxing drink or cocktail in this Melbourne bar in South Yarra you may just see a familiar face amongst the stylish surrounds of SOBar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 150 m²

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
The Como Melbourne - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

6,182 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,207 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Lovely Work Stay

Customer review rating 4.6/5

Liv W. Business - 21/02/2020 Confirmed reviews ALL

The location is strategically located in South Yarra, which provides plenty of food, shopping and entertainment options. I found the front desk staff personal, helpful and very entertaining. Their recommendations and assistance during my stay was top notch I travel almost exlusively for work, but would gladly come back anytime!

very good

Customer review rating 4.6/5

Todd Business - 20/02/2020 Confirmed reviews ALL

Hotel rooms sensational staff very good especially cafe workers the all were sensational couple of reception staff could learn to smile and say good morning good evening overall beautiful stay as normal

Lovely staff

Customer review rating 4.6/5

S Business - 20/02/2020 Confirmed reviews ALL

Super friendly staff and very comfortable, well equipped rooms. Only thing that could make it better would be a coffee machine in the room.

Dear Ms O., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I will update your profile with your request for a coffee machine which is something we can certainly provide on request. Thank you again for sharing your experience, and we look forward to welcoming you back. Sincerely, Anne Marie Lennon General Manager

Great experience

TripAdvisor rating 4.5/5

Barrbs2020 20/02/2020 TripAdvisor review

We had a large room with plenty of space. Only disappointment was no restaurant on site. Breakfast dining somewhat crowded. Staff where very helpful. Perfect location to catch tram into city to see a show.

Comfortable

Customer review rating 4.6/5

Michael Business - 19/02/2020 Confirmed reviews ALL

Service was excellent, rooms well appointed and clean. Very comfortable accommodation for business or pleasure.

Dear Mr S., We very much appreciate your comments regarding your stay at the The Como Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am delighted that you found service to be excellent and accommodation very conformation for your needs. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

Friendly staff

Customer review rating 4.6/5

Kirsty Business - 18/02/2020 Confirmed reviews ALL

Amazing friendly staff, always a pleasurably experience.

Dear Ms W., We very much appreciate your comments regarding your stay at the The Como Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I apologise that your breakfast experience was disappointing. Thank you again for sharing your experience, and we hope to welcome you back in the future. Sincerely, Anne Marie Lennon General Manager

Good but more expected from an icon

Customer review rating 4.6/5

Rich Business - 18/02/2020 Confirmed reviews ALL

Fantastic staff. Room very comfortable but looking a little dated. Limited food offer on site though quality of bar food very good. Lifts very slow. Loved the Como rubber duck!

Dear Mr D., We very much appreciate your comments regarding your stay at the The Como Melbourne . It is always a pleasure to receive positive feedback in relation to the team and of course our Como duck. I also appreciate your comments regarding the room and the lift being slow. We have been having issues with tone of our lifts which is in the process of being fixed. Apologies that this detracted form your stay. Thank you again for sharing your experience, and we hope to welcome you back in the future. Sincerely, Anne Marie Lennon General Manager

Poor service doesn’t make up for basic accommodation.

Customer review rating 4.6/5

Anonymous Business - 17/02/2020 Confirmed reviews ALL

Arrived with a number of bags and the staff walked away. I emailed the hotel saying I would arrive in the morning and booked the hotel for the night prior and they said I was “no-show” and had to enter my details again so checkin took much longer than usual. Asked for later checkout at 1pm and the Male at the front desk yelled no we are fully booked. Asked directions twice and both times they spent 5 minutes typing who knows what into a computer.

Dear Mr S., Thank you for taking the time to tell us about your experience at the The Como Melbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Como, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns. Please do not hesitate to contact me directly on 04… if you wish to discuss this matter in further detail. Sincerely, Anne Marie Lennon General Manager

Comfortable, clean

Customer review rating 4.6/5

Cheryl Business - 17/02/2020 Confirmed reviews ALL

It was great, enjoyed the T2 tea selections

Dear Ms N., We very much appreciate your comments regarding your stay at the The Como Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am pleased that you enjoyed the selection of tea on offer. Thank you again for sharing your experience, and we look forward to welcoming you back. Sincerely, Anne Marie Lennon General Manager

Goodstaff

Customer review rating 4.6/5

Anonymous Solo - 17/02/2020 Confirmed reviews ALL

Staff helpful.Not into writing

Dear Ms D., We very much appreciate your comments regarding your stay at the The Como Melbourne . It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

Memorable

Customer review rating 4.6/5

Leo L. Couples - 16/02/2020 Confirmed reviews ALL

Reception was very friendly. My only disappointment was with room service. We ordered 2 sirloin steaks, medium rare, salad and fries. The steaks were slightly over cooked, the fries were in eatable, it was like they had been cooked twice. The salad was excellent. The last item of displeasure was our meal was served with no salt or pepper.

Dear Mr L., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. It is always a pleasure to receive your feedback. I will share your comments with our team. I apologise that your room service experience was so disappointing. This has been followed up with the relevant team members to ensure that the detail is checked moving forward. Thank you again for sharing your experience, and we hope this will not deter you from returning in the future. Sincerely, Anne Marie Lennon General Manager

excellent staff

Customer review rating 4.6/5

Carl D. Couples - 15/02/2020 Confirmed reviews ALL

Good accommodation. good food and excellent service

Dear Mr D., We very much appreciate your comments regarding your stay at the The Como Melbourne . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

Brilliant service, friendly and welcoming

Customer review rating 4.6/5

Bob C. Business - 14/02/2020 Confirmed reviews ALL

I was a returning customer. We (my old company) used the Como almost exclusively. I have stayed only a couple of time in the past few years and now that my new Company has now an established presence in Melbourne, we/I will be regular to Melbourne again. Enough of that....shortly after arriving, I was about to start a meet with my new Victorian State Manager in my room when I received a call from your staff (I am so sorry, but I can not recall her name) asking if I would like a complementary upgrade to my room. I said that I was very happy with my room, as usual. She replied, say “Mr C., really think you should take our offer”. I excepted and she and another member of your staff then came to my room, collected my belongings and assisted me to my upgraded room...The Gold Penthouse. Quite honestly, I am still shaking my head. To say that my quick one night stay was exceptional would be the understatement of the century. I can not thank you/your staff enough.

Dear Mr C., We very much appreciate your comments regarding your stay at the The Como Melbourne. I am delighted that you enjoyed your upgrade to Gold Suite. the name of our front office team member who you were speaking with is Nicole, it is a pleasure to hear that she looked after you so well. Thank you again for sharing your experience, and we look forward to welcoming you back on your next visit to Melbourne. Sincerely, Anne Marie Lennon General Manager

Excellent service especially by the Conferencing team

Customer review rating 4.6/5

Di F. Business - 13/02/2020 Confirmed reviews ALL

We held a 2 day conference which went off without any issue at all

Dear Ms F., We very much appreciate your comments regarding your stay at the The Como Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am delighted to learn that your conference went so smoothly. Thank you again for sharing your experience, and we hope look forward to welcoming you back in the future. Sincerely, Anne Marie Lennon General Manager

Enjoyable

Customer review rating 4.6/5

Ric Business - 12/02/2020 Confirmed reviews ALL

Great staff good room

Dear Mr R., We very much appreciate your comments regarding your stay at the The Como Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for recognizing James. We look forward to welcoming you back on your next visit to Melbourne. Sincerely, Anne Marie Lennon General Manager

Home Away From Home

Customer review rating 4.6/5

Anonymous Families - 11/02/2020 Confirmed reviews ALL

Always made to feel welcome.

Dear Ms G., We very much appreciate your comments regarding your stay at the The Como Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I m so pleased that you always feel welcomed back. Thank you again for sharing your experience, and we look forward to welcoming you back again in the near future. Sincerely, Anne Marie Lennon General Manager

Good stay

Customer review rating 4.6/5

Richard Business - 10/02/2020 Confirmed reviews ALL

Great venue.

Dear Mr B., We very much appreciate your comments regarding your stay at the The Como Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

Nice rooms and good location

Customer review rating 4.6/5

Sharone Families - 10/02/2020 Confirmed reviews ALL

Lovely staff over the phone, dealt with them prior to the stay. Great welcome and check in. Had help at dinner with the restaurant/bar staff member as I had a baby and little one, let me order and then take up to the room. Had a staff member help take the food up to the room.

Dear Mr F., We very much appreciate your comments regarding your stay at the The Como Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am however disappointed that you had such a poor departure experience. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

Perfect location

Customer review rating 4.6/5

Jenny P. Solo - 10/02/2020 Confirmed reviews ALL

Loved everything about this Hotel, staff excellent layout of my room generous the side glass shelving in bathroom worked so well looking forward to my next stay in Nov 2020

Dear Ms p., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I really pleased that you enjoyed the layout of your room and the spaciousness. Thank you again for sharing your experience, and we look forward to welcoming you back in November 2020. Sincerely, Anne Marie Lennon General Manager
Customer review rating 4.6/5

Anonymous Families - 09/02/2020 Confirmed reviews ALL

Always great, but the shower drain in room 505 is blocked. My only problem is, often the hotel is too full for me to use my suite upgrades

Dear Ms D., We very much appreciate your comments regarding your stay at the The Como Melbourne. It is always a pleasure to receive your feedback. I will share your comments with our team. I apologise for the fact that your shower drain was blocked this issue has been addressed by our maintenance team. We value your loyalty as a valued Platinum member and look forward to welcoming you back. Sincerely, Anne Marie Lennon General Manager
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