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The Como Melbourne - MGallery 5 stars

Customer review rating 4.6/5 6,780 reviews

ALLSAFE approved hotel

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The Como Melbourne - MGallery
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+ 18 Services

Hotel extras

  • 111 contemporary spacious suites & apartments including 3 loft penthouses

  • Relax around the roof top pool and sun deck

  • Discover South Yarra, Melbourne's precinct for fashion, dining & entertainment

  • Select apartments feature full kitchens suitable for families and long stay accommodation

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • MELBOURNE Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request Paying
  • Golf Paying
  • Tennis Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 11 Meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available Paying

Hotel location

The Como Melbourne - MGallery

630 Chapel Street
3141 south yarra
australia

Tel: +61398252222

Fax: (+61)3/98241263

Check-in from 14h00

Check out up to 11h00

  • TULLAMARINE AIRPORT :  SKYBUS SOUTH YARRA STATION

  • By plane

    MELBOURNE At 29.4km / 18.27 miles - Shuttle paying

  • By train

    SOUTH YARRA At 0.4km / 0.25 miles

GPS :-37.839059, 144.996219

Our accommodation(s)

Offering boutique accommodation in the heart of South Yarra, The Como Melbourne MGallery by Sofitel is the perfect option for business or leisure travel. Outstanding service and elegant guest suites are a stylish feature at this chic Melbourne hotel. Suites feature well-designed black marble bathrooms with Japanese-style baths to soak in gorgeous luxury. Long stay guests can utilise the fully equipped kitchens and spacious living areas.

SUPERIOR ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 32 m² / 344 sq ft
  • Views: Garden View *

Subject to availability

  • High speed internet
  • Bathrobe
  • Mini Bar

SUPERIOR ROOM, 2 Single Size Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 32 m² / 344 sq ft
  • Views: Garden View *

Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DELUXE ROOM, 1 King Size Bed, Spa Bath

  • Max. number of persons: 3
  • Area: From 40 m² / 431 sq ft
  • Views: Garden View *

Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

THE BRASSERIE

Type of cuisine: International

Ideal for a quick and healthy start to the day or a long lazy weekend breakfast choose from our a la carte menu featuring eggs prepared all your favourite ways and served in delightful surroundings

SOBAR

As you sit and unwind with a relaxing drink or cocktail in this Melbourne bar in South Yarra you may just see a familiar face amongst the stylish surrounds of SOBar.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 142 m²

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 32 people

Find out more

Our guest reviews for
The Como Melbourne - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

6,780 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,223 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Comfortable roomy suites

Customer review rating 4.5/5

Gavin S. J. Couples - 12/06/2021 Confirmed reviews ALL

Problem with heating in first one bedroom apartment moved to bigger suite at slightly increased price (though one staff member told us there would be no increase in price). We were told a rate for our room (reasonable) but not told it would go up on certain days (e.g.weekends)... but no biggie. Surpised parking is charged for, Many hotels don;t for house guests.

Dear Mr S., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. Apologies that you had a few issues with heating and unclear communication. Thank you for taking the time to recognize individuals. Very much appreciated ! We hope to welcome you back again in the future. Sincerely, Anne Marie Lennon General Manager

We love the Como and our room was excellent

Customer review rating 5.0/5

John H. Families - 03/06/2021 Confirmed reviews ALL

Slightly early checkin handled very well, room was clean and the staff we very attentive

Dear Mr H., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again once restrictions are eased. Sincerely, Anne Marie Lennon General Manager

Ok

Customer review rating 2.5/5

Anonymous Solo - 02/06/2021 Confirmed reviews ALL

Your hotel needs a renovation. It was so tired and the room had a bad odour. It felt like I was staying an an airport motel. The staff were lovely and courteous. Such a shame. The hotel is well located but I would only come back if renovated. To have to drag bags down stairs without assistance is not ideal either.

Dear Ms W., Thank you for taking the time to tell us about your experience at the The Como Melbourne - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am so sorry that this was your impression of our hotel. I can assure you that the bathroom in particular will be checked buy housekeeping and maintenance. I also apologise that you had to wait for assistance. We appreciate your sharing your concerns, once again please accept my apologies. Sincerely, Anne Marie Lennon General Manager

good stay for a last night before lockdown

Customer review rating 4.0/5

Dale Couples - 02/06/2021 Confirmed reviews ALL

Stayed night before lockdown and went out for dinner , excellent room and excellent service from staff

Dear Mr H., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am intrigued by you comment regarding toast. I assume that you didn't receive enough or any with your breakfast. Many apologies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager
Customer review rating 4.0/5

Anonymous Families - 30/05/2021 Confirmed reviews ALL

Last minute decision to escape the madness of relocating houses - 2 night sanctuary to rest & recharge with my wife & 8 month old daughter.

Dear Mr J., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. It is always a pleasure to receive your feedback. I will share your comments with our team. I note your comments in relation to cleanliness and this will be shared with our housekeeping team. I apologise that the level of detail was not where it should have been. Thank you again for sharing your experience, and we hope your re-location has gone well. Sincerely, Anne Marie Lennon General Manager

Well located, very clean and comfortable rooms but lacks atmosphere, needs music, or a bar or something to create a hotel feel as it feels more like an apartment building

Customer review rating 4.0/5

Lisa S. Friends - 30/05/2021 Confirmed reviews ALL

very good check in service and room clean and comfortable

Dear Ms S., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

Great Location

Customer review rating 5.0/5

Anonymous Families - 29/05/2021 Confirmed reviews ALL

Staff so helpful A wonderful place to stay Great Pool Just so comfortable

Dear Ms S., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am delighted that you found the team to be so friendly and also that you enjoyed the pool area so much. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Anne Marie Lennon General Manager

Amazing service!!

Customer review rating 5.0/5

Jason O. Couples - 27/05/2021 Confirmed reviews ALL

From check-in to check-out the service is 5 star.

Dear Mr O., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

Could have been better

Customer review rating 2.5/5

Anonymous Couples - 27/05/2021 Confirmed reviews ALL

Score would have been higher but our room 219's air-conditioned that cut in and out during the night and it should made our window rattle which was very disturbing while sleeping.

Dear Mr S., Thank you for taking the time to tell us about your experience at the The Como Melbourne - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am so sorry that you had an issue with your air con that we did not resolve for your during your stay and I will certainly ensure that this is investigated by our Maintenance Manager. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne Marie Lennon General Manager

Outstanding customer service

Customer review rating 5.0/5

Cheryl H. Business - 27/05/2021 Confirmed reviews ALL

To short due to COVID however from the greeting at the door to the moment I had to check out early I had a wow experience. All the team where helpful and happy Not only will I be back I will also be highly recommend to friends and family

Dear Ms h., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

Good stay again

Customer review rating 4.5/5

Tom B. Business - 27/05/2021 Confirmed reviews ALL

Finally got upgraded to a suite with the spa which was wasted, would have been better when with my wife back in Easter.

Dear Mr B., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sorry that you feel your upgrade was wasted but note that you would have appreciated if more if your wife had been travelling with you. We value your loyalty as a Platinum member and hope to welcome you back again soon. Sincerely, Anne Marie Lennon General Manager

Comfortable brief stay

Customer review rating 4.5/5

Anonymous Solo - 25/05/2021 Confirmed reviews ALL

My request for a quiet room with a bath were met. Both room and bathroom were generous in size. Amenities, such as bath robes, quality pamper products and overall comfort of room were offered. Staff were incredibly polite and helpful.

Dear Ms R., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

very convenient close to the supermarket, shops, restaurants and cafes

Customer review rating 5.0/5

Jan M. Solo - 25/05/2021 Confirmed reviews ALL

Staff were very pleasant, the cleaning staff were lovely. Overall a great experience. I will be back

Dear Ms M., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

Well located, nice room

Customer review rating 4.5/5

Geoff Couples - 24/05/2021 Confirmed reviews ALL

Well located, nice room

Dear Mr Geoff, We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

Great Stay!

Customer review rating 4.0/5

Ben P. Business - 24/05/2021 Confirmed reviews ALL

When I came back to the hotel on the second afternoon (Friday), I found the door was left open by the team who had turned down the room. Nothing was missing but still a security concern. Aside from this, the staff were very accommodating, friendly and professional. The room was fantastic and well prepared. Checking in and out was hassle free. Overall a great stay and I will probably come back again.

Dear Mr P., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you also for your comment regarding security and rest assured that this will be taken on board. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

Good hotel well located on Chapel Street

Customer review rating 4.5/5

Wayne J. Couples - 24/05/2021 Confirmed reviews ALL

My wife and I stayed for 3 nights in a very spacious room that had an ensuite with a spa bath. The room was clean, bed comfortable and staff friendly. Breakfast was very nice, albeit very busy with large table groups, including Freo footballers. Very enjoyable experience.

Dear Mr J., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

A Stunning stay

TripAdvisor rating 5.0/5

ptshields71 20/04/2021 TripAdvisor review

Once again the Como did not dissapoint. From the moment I arrived it was perfect. Beautiful room fantastic staff who were incredible. Pool and amenities were terrific. Check in and out was seamless. Will definitely be back soon

Dear ptshields71, Thankyou so much for taking the time to write a review. It is a pleasure to hear that you found all aspects of your stay a perfect experience. We look forward to welcoming you back again soon. with best wishes, Anne Marie Lennon General Manager

Beautiful and spacious hotel

TripAdvisor rating 5.0/5

JinJin159 07/04/2021 TripAdvisor review

We stayed at The Como for two nights over the Easter long weekend and got a great deal through the Accor sale. Stayed in a 1 bedroom with spa bath and it was so spacious, comfortable and clean. Our request for a quiet room with views and twin beds was met and the black out curtains provided a nice sleep. Spa bath was amazing and you get to keep their cute rubber duck. The rooftop pool was great with the retractable roof and sauna and gym facilities. Advice: book the pool in advance as due to Covid, they have limited numbers per hour. Great location with Chapel St and shops, cafes, restaurants and Palace Cinema just below and within easy walk. The Como Park is beautiful and peaceful as it's hidden from the main roads. Only minor issues: - no easily accessible power plugs in the bedroom, maybe cause of the twin beds, it was hard to find but it was right at the bottom under the beds. Even if it's king bed, the location of the plugs are not great as it's not at the side table level, so the cables probably can't reach the table and you don't want to be crawling on floor level to plug in your phone charger etc. But you can charge it at the big desk outside. - housekeeping didn't push the twin beds to proper position after room was cleaned, it was pushed against windows instead. Easy to push it back into position. - request for late check out was granted but the keycard was not programmed to the later time so couldn't go back into lift and room and had to go back to reception to reactivate it. Overall, really enjoyed our stay and it's big and spacious, unlike most standard hotels with a long hallway and so many rooms just next/opposite each other. Will definitely stay at The Como again.

Dear JinJin159, Thankyou for taking the time to share your recent experience and write a review. it is very much appreciated. I am so pleased to hear that you enjoyed the spa bat and in particular our Como duck ! Apologies with respect to the issues you have noted as minor. Rest assured we do take this on board , the detail is important to us. Once again thankyou for your feedback it is really appreciated. with best wishes, Anne Marie Lennon General Manager

Great boutique hotel in good location

TripAdvisor rating 4.0/5

N3236AZmichaelm 04/04/2021 TripAdvisor review

True 4.5 star boutique hotel. Excellent location close to CBD in busy South Yarra with lots of great restaurants and shopping. Lovely rooms and friendly team. Reasonably priced for the area. Happy to stay again and recommend if you like to be a bit outside the CBD.

Dear N3236AZmichaelm, Thankyou for taking the time to post a review. It is a pleasure to hear that you enjoyed our location in South Yarra. I agree we are ideally located with a close proximity to the CBD and we have access to great amenities in South Yarra. Good to hear that you are happy to stay again. We look forward to welcoming you back. With best wishes, Anne Marie Lennon General Manager

Regular catch up

TripAdvisor rating 5.0/5

Kentm1 25/03/2021 TripAdvisor review

We stay at he Como frequently and that is for good reason. It is close to some great restaurants and bars on Chapel St and the ambiance at the hotel is very chilled. Nice touch by the General manager to have a glass of sparkling on a arrival. Will be back again soon!

Dear Kentm1, So delighted you enjoyed your welcome glass of sparkling. Also great to hear that you enjoyed your stay and the surrounding area. We look forward to welcoming you back, we appreciate your review. with best wishes, Anne Marie Lennon General Manager

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