The Como Melbourne - MGallery 5 stars

TripAdvisor rating 4.5/5 1,200 reviews
The Como Melbourne - MGallery
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Hotel extras

  • 111 contemporary spacious suites & apartments including 3 loft penthouses

  • Relax around the roof top pool and sun deck

  • Discover South Yarra, Melbourne's precinct for fashion, dining & entertainment

  • Select apartments feature full kitchens suitable for families and long stay accommodation

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • MELBOURNEPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Tennis
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

The Como Melbourne - MGallery

630 Chapel Street
3141
south yarra
australia

Tel: +61398252222

Fax: (+61)3/98241263

Contact email

Check-in from 14h00

Check out up to 11h00

  • TULLAMARINE AIRPORT :   SKYBUS SOUTH YARRA STATION

  • By plane

    MELBOURNE At 29.4km / 18.27 miles - Shuttle paying

  • By train

    SOUTH YARRA At 0.4km / 0.25 miles

GPS :-37.839059, 144.996219

Our accommodations

Offering boutique accommodation in the heart of South Yarra, The Como Melbourne MGallery by Sofitel is the perfect option for business or leisure travel. Outstanding service and elegant guest suites are a stylish feature at this chic Melbourne hotel. Suites feature well-designed black marble bathrooms with Japanese-style baths to soak in gorgeous luxury. Long stay guests can utilise the fully equipped kitchens and spacious living areas.

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 32
  • Views: Garden side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 2 Single Size Beds

  • Max. number of persons: 2
  • Area: From 32
  • Views: Garden side *

* Subject to availability

DELUXE ROOM, 1 King Size Bed, Spa Bath

  • Max. number of persons: 3
  • Area: From 40
  • Views: Garden side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

JUNIOR SUITE, 1 King Size Bed, Spa Bath, Private Office

  • Max. number of persons: 3
  • Area: From 75
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

LOFT PENTHOUSE, 1 King Size Bed, Spa Bath & Sauna

  • Max. number of persons: 2
  • Area: From 120
  • Views: Garden side *

* Subject to availability

GOLD PENTHOUSE, 1 King Size Bed, Balcony

  • Max. number of persons: 2
  • Area: From 150
  • Views: Garden side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

1 BEDROOM APARTMENT, 1 King Size Bed, Kitchenette

  • Max. number of persons: 3
  • Area: From 52
  • Views: Garden side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

2 BEDROOM APARTMENT, 2 King Size Beds, Full Kitchen

  • Max. number of persons: 5
  • Area: From 90
  • Views: Garden side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

THE BRASSERIE

Type of cuisine: International

Ideal for a quick and healthy start to the day or a long lazy weekend breakfast choose from our a la carte menu featuring eggs prepared all your favourite ways and served in delightful surroundings

DANS LE NOIR ?

Type of cuisine: International

Dining in pitch darkness and served by visually impaired people. This unique experience will focus and sharpen your senses and enable you to taste a surprising wine & food experience adapted to this unusual context.

SOBAR

Photo non contractuelle / Strictly non binding

As you sit and unwind with a relaxing drink or cocktail in this Melbourne bar in South Yarra you may just see a familiar face amongst the stylish surrounds of SOBar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 150

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
The Como Melbourne - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

5,978 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,200 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Work trip

Customer review rating 4.6/5

Anonymous Business - 04/12/2019 Confirmed reviews ALL

Lovely welcome, lovely room.

Dear Ms C., We very much appreciate your comments regarding your stay at the The Como Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I note that you didn't enjoy breakfast as much as other aspects of your stay. If there was any particular aspect you would like to discuss in relation to this please feel free to reach out to me directly. Thank you again for sharing your experience, and we hope to welcome you back. Sincerely, Anne Marie Lennon General Manager

Very comfortable and enjoyable stay in a gorgeous hotel

Customer review rating 4.6/5

Anonymous Couples - 03/12/2019 Confirmed reviews ALL

We thoroughly enjoyed our stay, the hotel was gorgeous & all of the staff were very helpful/accommodating.

Dear Mr and Mrs F., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. They will be delighted that you found everyone to be so friendly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

Enjoyable stay for a wedding away from home

Customer review rating 4.6/5

Jason T. Couples - 03/12/2019 Confirmed reviews ALL

My wife and I were politely welcomed when we arrived and this set the tone for our entire stay. The room was clean and accommodating and the small complimentary gifts were much appreciated. The location was central to Chapel St and we enjoyed our stay. Thank you!

Dear Mr T., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we look forward to welcoming you back again soon. Sincerely, Anne Marie Lennon General Manager

Room was very good with room to move

Customer review rating 4.6/5

Murray T. Friends - 03/12/2019 Confirmed reviews ALL

The staff were friendly from when we first approached reception desk, Very spacious room with good facilities including large mirror which my wife liked, would definetely stay again

Dear Mr T., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am really pleased to understand that both yourself and your wife enjoyed your stay. We appreciate the comments regarding the mirror. Thank you again for sharing your experience, and we look forward to welcoming you back. Sincerely, Anne Marie Lennon General Manager

Great stay in a brilliant location where the staff were brilliant

Customer review rating 4.6/5

Peter C. Families - 03/12/2019 Confirmed reviews ALL

Great stay from being greeted at the door. Our car was valet parked. Check in was easy and quick and our bags taken to our upgraded room before you new it. Lovely room, amazing pool and sauna and gym. Excellent breakfast. Small area for brekky and the filtered coffee was stone cold. Out favourite coffee as its not bitter. This was the only negative on a wonderful stay.

Dear Mr C., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I apologize that the filter coffee was cold. It is a pleasure however that all other aspects of your stay were enjoyable. Thank you again for sharing your experience, and we look forward to welcoming you back in the future. Sincerely, Anne Marie Lennon General Manager

A great weekend!

Customer review rating 4.6/5

Anonymous Couples - 03/12/2019 Confirmed reviews ALL

A great weekend overall, love the room with outdoor access.

Dear Ms B., We very much appreciate your comments regarding your stay at the The Como Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

Excellent friendly clean luxurious hotel

Customer review rating 4.6/5

Julie D. S. Business - 03/12/2019 Confirmed reviews ALL

It was an excellent experience, starting with check in& help received from your extremely friendly and efficient reception team. The room surpassed my expectations and was very comfortable. Slippers were wonderful, toiletries were very lovely, could have done with more drinking water. There was a slight feeling of ‘sparseness’ in the room, but overall it was one of the best I’ve stayed in recently. Wondered why, with such a huge bathroom the shower was so small? Also the plastic bin liner was not actually inside the bin so when I tried to put rubbish in the bin, it just sat on the top of the bin. Wondered what someone in a wheelchair would do, as the only route to the lifts was down a set of steps; also even if going in the lift to the 2nd floor to the restaurant, it’s compulsory to go down steps, or if going via reception to go up steps. Is it a wheelchair free hotel? I do not use a wheelchair but it must be a problem to those who use one. Check out was excellent and efficient; departure was friendly. Overall a great experience!!!

Dear Ms s., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. It is always a pleasure to receive your feedback. I am delighted to learn that overall your expectations were surpassed. You raise a good point with respect to special access in the hotel. We do have a lift which is in the hotel lobby area to assist guests who require wheel chair access. Thank you again for sharing your experience, and we look forward to welcoming you back in the future. Sincerely, Anne Marie Lennon General Manager

easy and friendly

Customer review rating 4.6/5

Anonymous Business - 02/12/2019 Confirmed reviews ALL

I just wanted to let you know that I had a wonderful stay with you over the last 2 nights. Travelling by myself can be overwhelming sometimes but I found your hotel to be so user friendly, you staff were amazing friendly. I loved my stay. I also attended a conference which ran so smoothly. Keep up the great work. Thanks so much. Eli H.

Dear Ms H., We very much appreciate your comments regarding your stay at the The Como Melbourne . It is always a pleasure to hear that you enjoyed your stay so much, particularly the friendliness of the team. Thank you again for sharing your experience, and we look forward to welcoming you back in the future. Sincerely, Anne Marie Lennon General Manager

It was a great experience and we could have stayed longer!

Customer review rating 4.6/5

Ian L. Couples - 02/12/2019 Confirmed reviews ALL

The room was very well appointed and spacious and the staff were extremely helpful and courteous. We loved the little extras like the handwritten welcome note and sweet treat. The sauna was great although as it is upstairs this may be a problem for older or disabled people. Overall we had a great stay.

Dear Mr L., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I am delighted you appreciated the little touches. Thank you again for sharing your experience, and we look forward to welcoming you back in the near future. Sincerely, Anne Marie Lennon General Manager

great hotel and location

Customer review rating 4.6/5

Anonymous Friends - 02/12/2019 Confirmed reviews ALL

The hotel rooms are comfortable and the service was very good. The location was terrific. Easy to get anywhere in Melbourne. I would highly recommend the hotel to all

Dear Ms G., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am delighted that you enjoyed the service provided and the location of the hotel. Thank you again for sharing your experience, and we look forward to welcoming you back in the future. Sincerely, Anne Marie Lennon General Manager

Good under the bad situation.

Customer review rating 4.6/5

Johannes N. Business - 02/12/2019 Confirmed reviews ALL

around two hours after checking in, I went out for dinner and got quite sick and ended up in the hospital. So I didn't even get to use the bed or anything. even though it was not your fault it would of been nice to get offered something as a gesture of good will. etc a free drink next time you stay with us. the staff was quite good in that they packed my stuff up for me but however may have lost my iPhone charger. overall I may stay there again but maybe not as soon as I would hope to.

Very short stay but very comfortable

Customer review rating 4.6/5

Elena S. Business - 01/12/2019 Confirmed reviews ALL

I thoroughly enjoyed my stay although was only one night. Bed was super comfortable. Loved the room.

Overall it was good

Customer review rating 4.6/5

K C. Business - 01/12/2019 Confirmed reviews ALL

It was good but not great. There were little things such as no breakfast menu in the rooms and having to chase these up

Awesome experience especially the client services extended to us

Customer review rating 4.6/5

Pauline S. L. S. Families - 30/11/2019 Confirmed reviews ALL

General services were excellent . Given star treatment . surprised sparkling wine & sweets were sent to our room for our 31st Wedding celebration. Overall , superb service throughout our stay.

Dear Seo Lian S., Thank you for the lovely feedback. I am so glad to see you chose to stay with us for your 31st Wedding Anniversary. I always love being able to share such amazing feedback with the team. Kind regards, Luke Gibbs Operations Manager The Como Melbourne - MGallery by Sofitel

Perfect Position

Customer review rating 4.6/5

Kathleen Couples - 29/11/2019 Confirmed reviews ALL

We were warmly welcomed and settled into our room quickly, followed up by a quick confirmation phone call that all was good in the room. The room was very spacious, tastefully decorated with quality amenities. There is a large selection of restaurants within easy walking distance, a train station very close by and easy access to main thoroughfares when driving.

Dear Kathleen, thank you so much for the lovely feedback. I always love being able to share such feedback with the team. I look forward to welcoming you back to The Como Melbourne. Kind regards, Luke Gibbs Operations Manager The Como Melbourne - MGallery by Sofitel

Comfortable stay, expectations met!

Customer review rating 4.6/5

Peter C. Couples - 29/11/2019 Confirmed reviews ALL

Arrived prior to check-in, utilised valet parking, (although valet parking comprised of moving the car less than 10 metres from entrance for the cost of $40 but I suppose we knew where our car was for our o’nite stay). Our room was already available so that was a bonus to be able to freshen up before exploring Chapel St. Staff were friendly and courteous. Receiving a complimentary nougat n sparkling water in our rooms was unexpected but a nice touch. Dined out that evening but did have the a la Carte Como breakfast next morning utilising Accor Card benefit. Breakfast was delicious and receipt of complimentary bottled water for our journey home was thoughtful! Enjoyed our stay (with utilising upgrade option on our free stay) and will be back! Thank you!

Dear Mr C., Thank you for sharing your amazing feedback. I am glad to see you enjoyed your stay with us and I look forward to welcoming you back to The Como Melbourne. Kind regards, Luke Gibbs Operations Manager The Como Melbourne - MGallery by Sofitel

Greta venue, Great staff

Customer review rating 4.6/5

Bryn M. Friends - 28/11/2019 Confirmed reviews ALL

From check in to check out the staff were extremely helpful and made us feel Welcome for our 4 day visit. The rooms are beautifully appointed and spacious with large living space in between the rooms.

Dear Ms M., We very much appreciate your comments regarding your stay at the The Como Melbourne. It is a pleasure to learn that the team made you feel so welcome and that your enjoyed your room so much. Thank you again for sharing your experience, and we look forward to welcoming you back in the future. Sincerely, Anne Marie Lennon General Manager

Large room, comfortable bed large bathroom

Customer review rating 4.6/5

Nicole C. Couples - 28/11/2019 Confirmed reviews ALL

Staff were friendly, the bed was comfortable, room and bathroom very large. The room is a little tired but would be very happy to stay there again. Nice location

Dear Ms C., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

Ideally positioned in Chapel St

Customer review rating 4.6/5

D H. Couples - 28/11/2019 Confirmed reviews ALL

Comfortable, very spacious room with excellent bath! Friendly, helpful staff topped off a perfect few days stay in Melbourne.

Dear Ms H., We very much appreciate your comments regarding your stay at the The Como Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. It is great to hear that you enjoyed your room and bath in particular and found the team to be friendly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

The Como is our home away from home in Melbourne

Customer review rating 4.6/5

Kieran A. L. D. Couples - 28/11/2019 Confirmed reviews ALL

As a regular I always choose to stay at the Como. This occasion we drove to the hotel and on arrival parking our car we were greeted by name by Vincent the head concierge. Now with number plate data that is not remarkable in itself but as a new car dealer I arrived in a car and plate not known to the hotel. I myself couldnt recall having met Vincent on my earlier stays and yet he deduced who we were in the arrival courtyard. Not from behind the reception desk where he would have our details. Maybe we were the last ones to arrive or the dealership logo on the rear of the car gave him the clue but whatever Vincent called upon I found this absolutely remarkable and certainly worth mentioning. Outstanding and memorable customer service!!! The rest of the stay was only enhanced by the entirety of the staff. From our room airconditioner being set at our normal temperatures to the complimentary upgrade we received, the lovely hand written welcome back note. Its always the nice little things that set the Como apart. We had noticed the newly replaced shower water saver heads (I suppose we all need to be environmentally responsible) the bed in our room (528) was probably getting to its use by date with a saggy middle from body depression wear, but even allowing for these your biggest brand asset is the quality of your staff. Your hotel management should be recognised and congratulated for the quality of recruitment and training they deliver in their frontline and support staff. Right down to the housekeeping they are warm, welcoming, attentive without being intrusive and a credit to your brand. Whilst my business and current day to day life is in NSW we own a home in Toorak and plan to retire in this home until then the Como is and I feel always will be our other Melbourne home

Dear Mr & Mrs D., Thanks you so much for taking the time to write such a detailed review. It is really appreciated. It is always a pleasure to welcome you back to The Como. Thank you for mentioning Vincent, I agree he does a wonderful job. I will look in to your feedback with respect to your mattress as all of our beds were replaced lat year, but it could possible mean that the pillow top requires replacement. Once again thank you, we appreciate your loyalty and we look forward to welcoming you back in the future. Sincerely, Anne Marie Lennon General Manager
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