The Como Melbourne - MGallery 5 stars

Customer review rating 4.6/5 6,410 reviews

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The Como Melbourne - MGallery
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Hotel extras

  • 111 contemporary spacious suites & apartments including 3 loft penthouses

  • Relax around the roof top pool and sun deck

  • Discover South Yarra, Melbourne's precinct for fashion, dining & entertainment

  • Select apartments feature full kitchens suitable for families and long stay accommodation

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • MELBOURNEPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • GolfPaying
  • TennisPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service availablePaying
Information message

Hotel location

The Como Melbourne - MGallery

630 Chapel Street
3141
south yarra
australia

Tel: +61398252222

Fax: (+61)3/98241263

Check-in from 14h00

Check out up to 11h00

  • TULLAMARINE AIRPORT :  SKYBUS SOUTH YARRA STATION

  • By plane

    MELBOURNE At 29.4km / 18.27 miles - Shuttle paying

  • By train

    SOUTH YARRA At 0.4km / 0.25 miles

GPS :-37.839059, 144.996219

Our accommodation(s)

Offering boutique accommodation in the heart of South Yarra, The Como Melbourne MGallery by Sofitel is the perfect option for business or leisure travel. Outstanding service and elegant guest suites are a stylish feature at this chic Melbourne hotel. Suites feature well-designed black marble bathrooms with Japanese-style baths to soak in gorgeous luxury. Long stay guests can utilise the fully equipped kitchens and spacious living areas.

SUPERIOR ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Views: Garden View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Illy coffee machine
  • Mini Bar

SUPERIOR ROOM, 2 Single Size Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Views: Garden View *

* Subject to availability

DELUXE ROOM, 1 King Size Bed, Spa Bath

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: Garden View *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Studio Suite 1 King Bed

  • Max. number of persons: 2
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Studio Suite 2 Single Beds

  • Max. number of persons: 2
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Penthouse Suite

  • Max. number of persons: 2
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

THE BRASSERIE

Type of cuisine: International

Ideal for a quick and healthy start to the day or a long lazy weekend breakfast choose from our a la carte menu featuring eggs prepared all your favourite ways and served in delightful surroundings

SOBAR

Non contractual photo

As you sit and unwind with a relaxing drink or cocktail in this Melbourne bar in South Yarra you may just see a familiar face amongst the stylish surrounds of SOBar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 142

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 32 people

Find out more

Our guest reviews for
The Como Melbourne - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

6,410 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,210 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Home Away From Home

Customer review rating 4.6/5

Annie Families - 14/01/2021 Confirmed reviews ALL

Always welcoming, friendly staff who are pleased to see us return.

Dear Ms G., We very much appreciate your comments regarding your stay at the The Como Melbourne. We love to welcome you back as regular guests. Thank you again for sharing your experience, and we look forward to seeing you again soon. Sincerely, Anne Marie Lennon General Manager

An enjoyable stay

Customer review rating 4.6/5

Barbara B. Couples - 14/01/2021 Confirmed reviews ALL

We celebrated our wedding anniversary at the Como which was excellent We stayed at the Como on our wedding evening many years ago

Dear Mrs B., We very much appreciate your comments regarding your recent stay to celebrate your wedding anniversary. It is always a pleasure to welcome you both back. We appreciate your loyalty. We hope to see you again soon. Sincerely, Anne Marie Lennon General Manager.

great pool

Customer review rating 4.6/5

Angela S. Families - 13/01/2021 Confirmed reviews ALL

Little break with the kids to enjoy some pool time. Great location for shopping. Unfortunately due to COVID-19 still many restrictions in place so was disapointing not to have room service and buffet breakfast and had to book for pool access.

Dear Ms S., We very much appreciate your comments regarding your stay at the The Como Melbourne . It is good to hear that you enjoyed the location of the hotel and location to shops. We appreciate your understanding as we open our facilities and outlets in the hotel with safety and well being our focus. I am still sorry to hear you were disapoointed. Thank you again for sharing your experience, and we hope to welcome you back in the future. Sincerely, Anne Marie Lennon General Manager

Comfortable and clean stay

Customer review rating 4.6/5

Sam M. Couples - 13/01/2021 Confirmed reviews ALL

Very smooth check in to the Como south Yarra. Extremely clean and the room was immaculate. Couldn’t of asked for a better hotel to celebrate me and my partners anniversary. Will absolutely be returning in the near future that’s for sure.

Dear Mr M., We very much appreciate your comments regarding your stay at the The Como Melbourne. Thank you for choosing to stay with us to celebrate your anniversaries. I will share your comments with our team. I am delighted that you found the room to be immaculate and your arrival experience very smooth. Thank you again and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager
Customer review rating 4.6/5

Anonymous Families - 12/01/2021 Confirmed reviews ALL

Being a regular visitor & a young family, it was nice to receive an upgrade to a Suite.

Dear Nolan S., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are glad you enjoyed the upgrade. Thank you for your loyalty and membership. Please come back and stay again soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gary Operations Manager

Lovely celebration with welcoming staff

Customer review rating 4.6/5

Suzy Friends - 12/01/2021 Confirmed reviews ALL

This stay was to celebrate my daughter's 21st birthday, albeit belatedly due to Covid restrictions in Victoria. The Como was the perfect choice, the welcome champagne on check in was a lovely touch. The welcome treats and drinks in the suite were also appreciated. This is my 5th reservation with the como, which is says it all really! Thank you

Dear Ms M., We really appreciate your loyalty to The Como. I am really delighted to hear that your daughters Birthday celebration was a success. We look forward to wecloming you back again soon for your 6th stay ! Sincerely, Anne Marie Lennon General Manager

Relaxing

Customer review rating 4.6/5

Steve Couples - 12/01/2021 Confirmed reviews ALL

Overall very satisfying.

Dear Steve, We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. Thank you for taking the time to provide us with your feedback. We are glad you had a relaxing stay. Seems we have a couple of areas for improvement yo make your next stay a 10/10. Thank s for letting us know. Please come back and stay again soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gary Operations Manager

Close to everything

Customer review rating 4.6/5

Jake Couples - 12/01/2021 Confirmed reviews ALL

Stayed for 2 nights with my partner in the deluxe suite with spa. Everything was fantastic apart from the heat outside which made me long for even a small window to let the hot air out. Staff were friendly, attentive and helpful. I hope to return one day when the restrictions on the bar and other amenities are lifted after covid.

Dear Mr P., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. I am pleased to hear that you found the team to be friendly and attentive and that you enjoyed you stay overall. We do have some room swith opening windows and balconies just so you are aware for future reference. Thank you again for sharing your experience, and we look forwad to welcoming you back. Sincerely, Anne Marie Lennon General Manager

Local Luxury

Customer review rating 4.6/5

Shellg Couples - 12/01/2021 Confirmed reviews ALL

Luxury getaway to celebrate 10 yr anniversary

Dear Ms G., We very much appreciate your comments regarding your stay at the The Como Melbourne. It is always a pleasure to receive positive feedback. Thank you for choosing to stay with us to celebrate your tenth anniversay. We hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

Beautiful large room

Customer review rating 4.6/5

Sharyn Couples - 11/01/2021 Confirmed reviews ALL

Perfect room for 5 night stay. Spacious and kept beautifully clean by the staff. All staff always very friendly and helpful.

Dear Sharyn , We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for the amazing scores and comments. Please come back and stay again soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gary Operations Manager

Just what we needed

Customer review rating 4.6/5

Jacqueline Families - 11/01/2021 Confirmed reviews ALL

When our plans to finally see family in Sydney after a long and hard Melbourne lockdown were thwarted, we booked a couple of nights at the Como. We live in South Yarra but we knew the Como would deliver the relaxation and feeling of indulgence we needed, given our Sydney-based parents stay here regularly when they come to visit. The staff were attentive and even gave us a 2pm checkout at no extra charge. It meant a lot to us and we will definitely be back for a 'stay cay' in the near future.

Dear Jacqueline , We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. Come for a Stay Cay anytime, We are here. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gary Operations Manager

Well located

Customer review rating 4.6/5

Josie Friends - 10/01/2021 Confirmed reviews ALL

As it was my first stay here I was disappointed as I had heard great things from my girlfriend- the rooms weren’t as clean as I feel they should have been but more importantly the breakfast was a huge fail- tasteless and cold!

Dear Ms C., Thank you for taking the time to tell us about your experience at the The Como Melbourne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Particularly as you were recommended by a girlfriend to stay here. I can assure you that your feedback has been discussed with our Housekeeping Executive and our Head Chef in particular. We appreciate your sharing your concerns, and I really hope that I can reassure you that this was not typical of what you can expect from us. If you would consider staying with us again in the future I would be happy to offer you an upgrade and a complimentary breakfast a as a gesture of good will. Sincerely, Anne Marie Lennon General Manager.

Well located

Customer review rating 4.6/5

Zeke A. M. Business - 10/01/2021 Confirmed reviews ALL

Was not quite a 5 star experience, however the rooms were fully functional and satisfactory. The hotel was a bit sterile. Staff were for the most part fine, but my business put myself and many others up at The Como for a large number of weeks, which of course gave the hotel a large chunk of money. I didn’t quite feel the treatment that one of my colleagues relayed to me. I was neither impressed nor upset with my experience, I would just not recommend the hotel considering what you get for what you may be paying for.

Dear Ms J., Thank you for taking the time to complete our review. I am so disappointed that you did not have a great experience. I can assure you I will follow up on your feedback. I am really dismayed to hear that some of our team members did not respond to you when you greeted them. Clearly we should be greeting our guests. I would also like to apologize for the fact that you were not offered luggage assistance, as I know this would have been necessary as you stayed for a number of weeks. In relation to the detail in your room with lighting this will be followed up on as all lights should have the same bulbs. It has been wonderful having yourself and your colleagues stay with us and I an just so sorry that this was your impression. Sincerely, Anne Marie Lennon General Manager.

Well located... great stay .. clean & welcoming

Customer review rating 4.6/5

Tina P. Families - 08/01/2021 Confirmed reviews ALL

Room was booked last minute .. Staff were friendly .,.. & rooms were clean Booked family apartment ...

Dear Ms P., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. I am pleased that you enjoyed the apartment you booked. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Marie Lennon General Manager

well located

Customer review rating 4.6/5

Philip S. Couples - 08/01/2021 Confirmed reviews ALL

always enjoyable

Dear Mr s., We very much appreciate your comments regarding your stay at the The Como Melbourne. We appreciate your loyalty to the hotel and I am so pleased that this stay was enjoyable for you . We look forward to welcoming you back again soon. Sincerely, Anne Marie Lennon General Manager

Refreshing start to 2021

Customer review rating 4.6/5

Heather Couples - 08/01/2021 Confirmed reviews ALL

From the moment we pulled up in the entrance of Como, quality hospitality burst through the beautiful glass doors. From collecting our luggage from the car and delivering to our room, to the smooth and cheerful check in with a glass of bubbles on arrival. First impressions were definitely impressive. Located on Chapel street within walking distance to some of Melbourne's best restaurants, reasonable pricing and great amenities. Our room was gorgeous, well cleaned with sweet little touches like hearts in the plug chain and a cute como duck to take home after a spa. We chose to spend our second day/night watching movies in the room (kid free time after a huge year) breakfast was delivered to our door, for lunch we had some cheese and the front desk was so helpful sending up supplies for us to help enjoy it. For dinner we chose to order chin chin... staff not only ensured our food was delivered to our door but they also bought to us plates, cutlery and a bucket of ice. Consistently polite, helpful and courteous when in the halls etc. For a couple who have worked in hospitality for 17+ years we have been overly impressed and grateful. We will absolutely be back ♡ Thankyou Como team -Heather & Ben X

Dear Ms R., Thank you so much for taking the time to comment in detail on your recent stay with us across the New Year. It is a pleasure to hear that you noticed the little touches and that you were able to enjoy some 'kid free' time after a very busy year watching movies and enjoying the facilities in the room and deliveries to your room. A you are in the hospitality business yourselves your feedback really does mean a lot to us. W look forward to welcoming you back again for your next well deserved break. Sincerely, Anne Marie Lennon General Manager

Room was great, facilities- not so much

Customer review rating 4.6/5

Anonymous Couples - 08/01/2021 Confirmed reviews ALL

We stayed in room 606 at Como m gallery on NYE. The room was exactly as described- loved the king bed and marble spa bath in the deluxe king suite. What I found disappointing was that we asked about the pool, parking and breakfast prior to checking in and were told that there was no buffet breakfast as part of the package due to covid. Ok. Furthermore, no valet parking due to covid so self parking is limited yet available onsite or self parking next door at $25 per entry/exit. That wasn’t the best news. Also the ooor was described as located on level 4 where our room was. I was happy about this as my partner was in a moon boot and had limited mobility. Very disappointed to see that once you open the door to the pools there are 2 flights of steps up to the pool and deck and gym amd sauna. No other access. The amenities and facilities that are compromised due to covid did impact our stay slightly. Also to access our room we needed to load my partner into the disabled lift which resembled a loading dock type of lift that was power operated by a staff member. Accessibility wasn’t as smooth as we hoped it would be.

Dear Ms G., Thank you for taking the time to tell us about your recent experience over New Year. I am pleased that you enjoyed the room including the spa bath. I am however sorry that your experience did not meet your expectations; with respect to accessibility. Please allow me to express my sincerest apologies. I can understand that it would be challenging particularly for your husband in a moon boot. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I apologise that our facilities were not explained correctly to you at the time of booking. Please rest assured that we are gradually opening up more outlets as we can. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne Marie Lennon General Manager

Fantastic stay, exceptional service

Customer review rating 4.6/5

Danielle Couples - 07/01/2021 Confirmed reviews ALL

My partner and I stayed at The Como after a long time being apart due to COVID and the staff made sure it was a very memorable stay for us!! Clean, HUGE room and such a great location. Would 100% stay there again.

Dear Ms D., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am delighted that our team made your stay special for you . Thank you again for sharing your experience, and we look forward to welcoming you back again to celebrate your next special occassion. Sincerely, Anne Marie Lennon General Manager

Convenient Location

Customer review rating 4.6/5

Anonymous Families - 06/01/2021 Confirmed reviews ALL

Really enjoyed our recent stay at The Como. The staff were friendly and accommodating. Our rooms have spa tubs that were easy to use and the amenities are complete. We were able to book the indoor heated pool for an hour to ourselves, which was also very nice. If there's one improvement, it will be better to have access to Netflix for the tv so that we be stuck with just the local channels.

Dear Ms S., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I note your comments regarding Netflix and will investigate what we can do with our TV's. Thank you for choosing to stay with us and we hope to welcome you back in the future. Sincerely, Anne Marie Lennon General Manager

Wonderful experience

Customer review rating 4.6/5

Grace Friends - 06/01/2021 Confirmed reviews ALL

We booked the Gold penthouse for Christmas, and found the stay impeccable. Thank you so much for making our holiday so special, when we were all stuck in Victoria due to border constraints and missing our family and friends.

Dear Ms D., We very much appreciate your comments regarding your stay at the The Como Melbourne - MGallery. Thank you for choosing to spend your Christmas at The Como. I am so delighted to hear that you had a great experience. We look forward to welcoing you back again soon. Sincerely, Anne Marie Lennon General Manager

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