The Como Melbourne 4.5 stars

Customer review rating (ALL Rating) 4.3/5 1,367 reviews

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Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • 111 contemporary spacious suites & apartments including 3 loft penthouses

  • Relax around the roof top pool and sun deck

  • Select apartments feature full kitchens suitable for families and long stay accommodation

  • Discover South Yarra, Melbourne's precinct forfashion, dining & entertainment

Our accommodation(s)

Book this hotel
Room 1

Hotel location

The Como Melbourne

630 Chapel Street, South Yarra
3141 MELBOURNE
Australia

GPS:-37.839059, 144.996219

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE BRASSERIE

Ideal for a quick and healthy start to the day or a long lazy weekend breakfast choose from our a la carte menu featuring eggs prepared all your favourite ways and served in delightful surroundings

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,367 reviews

Customer review rating 5.0/5

Alisha L. Solo - Confirmed reviews ALL

Dear Alisha, Thank you for your wonderful feedback and perfect rating. We’re delighted to hear we could accommodate you at short notice and that you enjoyed a quick and seamless check-in. It’s great to know you were pleased with your room, and we’re so glad we could make your last-minute stay a positive one. We hope to welcome you back to The Como Melbourne again soon. Warm regards, Scott Smith Front Office Manager

Customer review rating 0.5/5

Mayur O. Business - Confirmed reviews ALL

Dear Mayur, Thank you for taking the time to share your feedback. I am very sorry to learn that your stay did not meet your expectations. Please accept my sincere apologies for the cleanliness concerns you experienced, the lack of housekeeping service after your request, and the issues with the Chromecast. This is certainly not the standard we strive to provide, and I understand your disappointment, particularly given your expectations as an Accor guest. I am also sorry that you felt your concerns were not handled appropriately during your stay. Every guest should feel valued and receive the same high standard of service, and I regret that we left you with a different impression. Your comments have been shared with our housekeeping, maintenance, and front office teams for immediate review and follow-up to ensure these issues are addressed. Thank you again for your honest feedback. We appreciate you bringing these matters to our attention and hope we may have the opportunity to restore your confidence in The Como Melbourne in the future. Warm regards, Scott Smith Front Office Manager

Customer review rating 4.0/5

Valerie L. M. Business - Confirmed reviews ALL

Dear Valerie, Thank you for your feedback. We’re pleased to hear your stay was almost excellent. However, I’m sorry to learn about the condition of the shower rose. Thank you for bringing this to our attention. Your comments have been shared with our maintenance and housekeeping teams so the issue can be addressed promptly. We appreciate your feedback and hope to welcome you back to The Como Melbourne again soon for an even better experience. Warm regards, Scott Smith Front Office Manager

Customer review rating 4.5/5

Geoffrey M. Families - Confirmed reviews ALL

Dear Geoffrey, Thank you for your kind review! We're delighted you had a comfortable stay and that our team made you feel welcome. We'll be sure to pass your lovely feedback on to Lionel—he'll be thrilled to hear he made such a positive impression. We also appreciate your comments about the breakfast and pool, and we'll use your feedback as we continue to improve. We hope to welcome you back again soon! Warm regards, Scott Smith Front Office Manager

Customer review rating 5.0/5

Alison B. Business - Confirmed reviews ALL

Dear Alison, Thank you for your wonderful review! We're thrilled to hear you had such a great stay and enjoyed everything from arrival to departure, especially the amazing food. We truly appreciate your kind words and look forward to welcoming you back again soon! Warm regards, Scott Smith Front Office Manager

Other web-users rate our hotel

  • 428 reviews 9.4/10 Location
  • 807 reviews 7.1/10 Room
  • 685 reviews 8.5/10 Service
  • 14 reviews 7.6/10 WiFi
  • 213 reviews 4.6/10 Cleanliness
  • 203 reviews 4.1/10 Amenities
  • 133 reviews 6.6/10 Breakfast
  • 117 reviews 4.6/10 Food

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