The Como Melbourne 5 stars

Customer review rating (ALL Rating) 4.5/5 1,502 reviews

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630 Chapel Street, South Yarra, 3141 MELBOURNE, Australia

Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • 111 contemporary spacious suites & apartments including 3 loft penthouses

  • Relax around the roof top pool and sun deck

  • Select apartments feature full kitchens suitable for families and long stay accommodation

  • Discover South Yarra, Melbourne's precinct forfashion, dining & entertainment

Our accommodation(s)

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Hotel location

The Como Melbourne

630 Chapel Street, South Yarra
3141 MELBOURNE
Australia

GPS:-37.839059, 144.996219

Telephone
Fax +61 3 9824 1263

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE BRASSERIE

Ideal for a quick and healthy start to the day or a long lazy weekend breakfast choose from our a la carte menu featuring eggs prepared all your favourite ways and served in delightful surroundings

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,502 reviews

TripAdvisor Rating  4.5/5  1,258 reviews

Great Stay, Awseome Location

Customer review rating 5.0/5

Henry Families - Confirmed reviews ALL

Great Stay, Awesome Location, our family enjoyed every moment of our stay.

Dear Mr. D., Thank you for your wonderful feedback. We are thrilled to hear your family had such an enjoyable stay and that our location added to your experience. It was our pleasure to host you, and we look forward to welcoming you back for more memorable moments. Warm regards, Sophie Blondeau General Manager

Comfortable and quiet.

Customer review rating 4.5/5

Erica Couples - Confirmed reviews ALL

Lovely friendly staff. Comfortable facilities.

Dear Ms. M., Thank you for your kind words about our team and facilities. We are glad you had a comfortable and quiet stay. I apologise for the limited food options to suit your dietary needs. We are continuously working to expand our offerings and will certainly take your feedback on board to provide a wider range of vegetarian and allergy-friendly options. We hope to welcome you back with an improved dining experience soon. Warm regards, Sophie Blondeau General Manager

Disappointing

Customer review rating 1.0/5

Liz Couples - Confirmed reviews ALL

I was quite disappointed. When we arrived, I did not feel welcome. The room was a great size, but the lights in the bathroom were horrible. We had a great view of some trees, but the bed was hard. The TV had chromecast ability (which is great!) but it cut out every 10 minutes or so. If you are going to have the capacity to stream you need to have a network strong enough to enable it. The room had damage, the bathroom had hair in the bath. The bedside lights were harsh white lights, rather than something warm. I will not be staying here again, which is a disappointment because we got engaged here many years ago.

Dear Ms. B., Thank you for sharing your experience with us. I am genuinely sorry to hear that your stay didn’t meet your expectations, especially given the memorable connection you have with our hotel. It is disappointing that your initial arrival and room setup fell short of the warm, welcoming experience we aim to provide. The issues you mentioned, from the bathroom cleanliness to the network interruptions, are concerns we take seriously, and I will ensure they are addressed with our team. Your positive remarks about our breakfast staff and check-out experience are appreciated, and it’s wonderful to hear these team members made a good impression. If you ever reconsider visiting us again, I would love the chance to make your stay special. Warm regards, Sophie Blondeau General Manager

Not to its former glory

Customer review rating 3.0/5

Con T. Couples - Confirmed reviews ALL

I stayed in Penthouse 609, Although a great space with mezzanine floor. Disappoint aspects were: The dead roof top gardens outside the window and poorly maintained Japanese gardens which I remember over 20 years ago when I first stayed at the Como. Broken clothes hanging hooks on the back of the bathroom doors which you could not hang your towel. Loose tap on the Jacuzzi upstairs. Poor patch paint work on some of the walls.

Dear Mr. T., Thank you for sharing your thoughts and memories of The Como. I am truly sorry to hear that your recent stay in Penthouse 609 didn’t meet the standards you fondly remember from years ago. We appreciate your feedback on areas like the rooftop gardens, room maintenance, and overall upkeep, as they provide us with valuable insights into where we can improve. Please be assured that your comments about the service have also been noted, as our team strives to create a welcoming experience for all guests. I hope we will have the opportunity to welcome you back and show you the enhancements we are working toward. Warm regards, Sophie Blondeau General Manager

Well located

Customer review rating 4.5/5

Grace Business - Confirmed reviews ALL

I have always preferred Como each time I am down to Melbourne as I like location and overall feel of the hotel. Room is clean and has everything that I need. Very important is the shower, hot water comes on almost immediately :-)

Dear Grace, Thank you for your continued loyalty to The Como Melbourne, and for sharing your experience! We're delighted you enjoy our location, ambiance, and amenities, especially the reliable hot showers. We look forward to welcoming you back on your next visit! Sincerely, Scott Smith. Front Office Manager

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Other web-users rate our hotel

  • 364 reviews 9.4/10 Location
  • 789 reviews 7.6/10 Room
  • 822 reviews 8.9/10 Service
  • 6 reviews 9.1/10 WiFi
  • 391 reviews 8.1/10 Comfort
  • 181 reviews 5.4/10 Cleanliness
  • 138 reviews 6.6/10 Breakfast

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