The Olsen Melbourne - Art Series 5 stars

Customer review rating 4.2/5 1,746 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

The Olsen Melbourne - Art Series
See on a map
+ 18 Services
Book this hotel

Room 1

Number of guests
Children's age
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Onsite Pool and Gym

  • John Olsen Art and Art Library in every suite.

  • Chapel Street, Shopping & Dining Precinct.

  • Melbourne's Sports & Entertainment

  • Onsite Restaurant, Bar & Room Service

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • LaundryPaying
  • Beauty salonPaying
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • MassagePaying
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 2 restaurant(s)
Business services
  • 10 meeting room(s)
  • Copy/print service availablePaying
Information message

Hotel location

The Olsen Melbourne - Art Series

637 641 Chapel Street
3141
south yarra
australia

Tel: +611300092875

Fax: (+61)3/90401223

Check-in from 14h00

Check out up to 11h00

  • By plane

    TULLAMARINE AIRPORT At 30km / 18.64 miles

GPS :-37.837909, 144.995693

Our accommodation(s)

Be inspired and mesmerised by the elegant rooms at The Olsen. Experience the ultimate in boutique luxury accommodation, capturing refinement and the charm of John Olsen, as well as the energy and charisma of Chapel Street.

Studio Suite

  • Max. number of persons: 2
  • Area: From 29 / 312 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Studio Suite Balcony

  • Max. number of persons: 2
  • Area: From 34 / 366 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe Studio Suite

  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Deluxe Studio Suite Twin

  • Max. number of persons: 5
  • Area: From 43 / 463 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

One Bedroom Deluxe Suite

  • Max. number of persons: 3
  • Area: From 44 / 474 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Two Bedroom Open Plan Suite

  • Max. number of persons: 5
  • Area: From 88 / 947 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Two Bedroom Deluxe Balcony Suite

  • Max. number of persons: 5
  • Area: From 91 / 980 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Suites

Our restaurants and bars

TWO WRONGS BAR

Type of cuisine: Other cooking style

High-end dining fused within a dive bar experience. Welcome to Two Wrongs.

SPOONBILL RESTAURANT

Type of cuisine: Bistro

Drawing inspiration from John Olsen's love of all things Australian, Spoonbill's menu offers a multi-faceted paddocak to plate experience. Highlighting the origin, delivery and special characteristics of the food, Spoonbill leaves guests enlightened.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 170

  • Maximum capacity: 70 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
The Olsen Melbourne - Art Series

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,746 reviews

good stay again.

Customer review rating 4.2/5

Geoff R. Solo - 19/10/2020 Confirmed reviews ALL

very good.

Hello Geoff, Thank you for staying with us again, we are so pleased that you enjoyed your experience again. We are hopeful that Melbourne and our hotel will return to some normality soon. Either way, we look forward to welcoming you back soon. If we can assist in the future please do not hesitate to reach out. Kind regards, Nick Gouin General Manager - The Olsen Hotel +6… ni…
Customer review rating 4.2/5

Michael H. Solo - 19/10/2020 Confirmed reviews ALL

Great place - Staff are really friendly accessible, and helpful.

Hello Michael, Thank you for the great review of our hotel, we are so pleased that you enjoyed your experience with us. We appreciate your kind words about the team. Although we are not operating as we normally would, it is nice to know that we are still friendly and accessible. If we can assist in the future please do not hesitate to reach out. Kind regards, Nick Gouin General Manager - The Olsen Hotel +6… ni…
Customer review rating 4.2/5

Aaron K. Business - 15/10/2020 Confirmed reviews ALL

Nick the Manager really looked after me and did a fantastic job during a difficult period. Thanks Nick. Sincerely AARON K.

Hello Aaron, Thank you for the great review of our hotel, we are so pleased that you enjoyed your experience with us. I appreciate your kind words, but it's a team effort here at the Olsen. You are always a great guest, so we are more than happy to help you. We look forward to welcoming you back very soon and hopefully Melbourne can offer a better experience. Kind regards, Nick Gouin General Manager - The Olsen Hotel +6… ni…

Friendly helpful staff

Customer review rating 4.2/5

Julie W. Business - 05/10/2020 Confirmed reviews ALL

Elizabeth was very accommodating and professional and Nick the GM always friendly

Hello Julie, Thank you for the great review of our hotel, we are so pleased that you continue enjoy your experiences with us. We all appreciate your kind words, even myself. It is always nice seeing familiar faces in the hotel. If we can assist in the future please do not hesitate to reach out. We look forward to welcoming you back very soon. Kind regards, Nick Gouin General Manager - The Olsen Hotel +6… ni…

Great stay

Customer review rating 4.2/5

Amy E. Friends - 01/10/2020 Confirmed reviews ALL

NIck and the check in staff were amazing and so friendly to us.

Hi Amy, Thank you for the great review of our hotel, we are so pleased that you enjoyed your experience with us. If you had a moment to tell others about your stay, we always appreciate a review on www.tripadvisor.com I hope your floors are looking fabulous! We look forward to welcoming you back very soon. Kind regards, Brad Vivian

Perfect and beautiful room. Great location and the staff are great !

Customer review rating 4.2/5

Deanna Couples - 29/09/2020 Confirmed reviews ALL

We relaxed and enjoyed the room, along with what chapel street has to offer.

Hi Deanna, Thank you for the great review of our hotel, we are so pleased that you enjoyed your experience with us. If you had a moment to tell others about your stay, we always appreciate a review on www.tripadvisor.com If we can assist in the future please do not hesitate to reach out. We look forward to welcoming you back very soon. Kind regards, Brad Vivian

Olsen it once, and I’ll Olsen it again!

Customer review rating 4.2/5

Dijana J. Business - 26/09/2020 Confirmed reviews ALL

Awesome staff, especially the strapping young blonde lad who swiftly executed the Check-in process for me upon my arrival, and the dashing dark haired gentleman who with the same ease, swiftly executed the Check-out process for my departure. Great location for everything you need, surrounding construction works can’t be heard which was both surprising and refreshing. Convenient car park facility which allows you to access your floor without having to enter the ground/lobby floor beforehand. Although my stay was work related, I would return for both work and leisure purposes!

Hello Dijana, Thank you for the great review of our hotel, we are so pleased that you enjoyed your experience with us. It is great that we have now welcomed you back again - we love having you here just as much as you love staying! If you had a moment to tell others about your stay, we always appreciate a review on www.tripadvisor.com If we can assist in the future please do not hesitate to reach out. We look forward to welcoming you back again very soon. Kind regards, Brad Vivian Front Office Manager

Amazing location

Customer review rating 4.2/5

Enrique Business - 26/09/2020 Confirmed reviews ALL

The hotel is totally worthy. Nice room, good location and amazing service.

Hi Jorge, Thank you for the great review of our hotel, we are so pleased that you enjoyed your experience with us. It always great to see your face and welcome you back to the hotel. If you had a moment to tell others about your stay, we always appreciate a review on www.tripadvisor.com If we can assist in the future please do not hesitate to reach out. We look forward to welcoming you back very soon. Kind regards, Brad Vivian Front Office Manager

well located

Customer review rating 4.2/5

Robert S. Solo - 04/09/2020 Confirmed reviews ALL

During these times, service is limited to reception, which has been very friendly.

Hello Robert, Thank you for taking the time to share your feedback. We are pleased to know that you continue to find our team friendly. We appreciate your comments regarding the services available at this. As I'm sure you can appreciate, this is out of our control, with the government restrictions preventing us from operating our restaurant, pool ,gym and spa. I hope that we can return to some normality soon and we can return to offering the same level of services as we previously have. If we can assist any further please do not hesitate to reach out. We hope to welcome you back to our hotel very soon. Kind regards, Nick Gouin General Manager - The Olsen Hotel +6… ni…

Overpriced for no what was offered

Customer review rating 4.2/5

Thi M. P. N. Couples - 31/08/2020 Confirmed reviews ALL

The room wasn't clean and all amenities wasn't available in the room. Overall would never come back

Hello Ms n., Thank you for taking the time to share your feedback. We are disappointed that your experience was not up to our normally high standards. In circumstances such as this our preference is to speak with our guests directly and if you had a moment we would appreciate an opportunity to call you. If you would like to discuss your feedback in more detail please let me know a time that would suit you best. It is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Kind regards, Nick Gouin General Manager - The Olsen Hotel +6… ni…

The Olsen was home for almost 3 yrs

Customer review rating 4.2/5

Corey “. W. Business - 18/08/2020 Confirmed reviews ALL

Great living there. The whole staff was soo easy to work with. Nothing but love for Nick. I’ll miss you guys. Loved there for almost 3 years.

Spoken with this guest in person

Great venue in a perfect location.

Customer review rating 4.2/5

Gregory G. Families - 17/07/2020 Confirmed reviews ALL

We loved everything except for the poor lighting throughout. Greg G.

Hello Gregory, Thank you for the great review of our hotel, we are so pleased that you enjoyed your experience with us. Hopefully next time we will have our full team back in action and can give you the proper Olsen experience! If we can assist in the future please do not hesitate to reach out. We look forward to welcoming you back very soon. Kind regards, Rosie

good stay

Customer review rating 4.2/5

Geoff R. Solo - 16/07/2020 Confirmed reviews ALL

it was good. bit confusing when pulling up in car. no signage about parking or concierge assistance. it was ok check in.

Hello Geoff, Thank you for the great review of our hotel, we are so pleased that you enjoyed your experience with us overall. I do apologise for the lack of guidance when you first arrived- hopefully next time you are here we will have our concierge back and we can give you the full 5* experience! If we can assist in the future please do not hesitate to reach out. We look forward to welcoming you back very soon. Warm regards, Rosie
Customer review rating 4.2/5

Anonymous Couples - 12/07/2020 Confirmed reviews ALL

The room was lovely and the staff were very helpful. The only reason I haven’t scored better was due to the limited staff and facilities during the Covid crisis. Obviously there was no food and beverage and there was a skeleton staff. However the staff there were wonderful and the room was perfect for our stay. The location is good but a major construction site outside the window with a large manned crane impacted in the privacy and view

Hello Seamus, Thank you for the honest review of our hotel, we are pleased that you had a positive experience when dealing with our staff. We are working hard to improve our offering during these times, but we do hope to welcome you back soon when we return to some normality. If we can assist in the future, please do not hesitate to reach out. Kind regards, Nick Gouin General Manager - The Olsen Hotel +6… ni…

Well located Friendly stafff

Customer review rating 4.2/5

Julie W. Business - 12/07/2020 Confirmed reviews ALL

I have stayed at this hotel a number of times Very accomodating staff Comfy beds and lovely pillows Very clean with COVID restrictions in place

Hello Julie, Thank you for the great review of our hotel, we are so pleased that you enjoyed your experience with us. It is always a great to have you and your colleagues with us. Anything we can do for you to retain some normality is our pleasure. If we can assist in the future, please do not hesitate to reach out. Kind regards, Nick Gouin General Manager - The Olsen Hotel +6… ni…

Great location

Customer review rating 4.2/5

Angadh Couples - 11/07/2020 Confirmed reviews ALL

My wife and I stayed at The Olsen for a couple of nights after our wedding day, and the experience was just brilliant. Comfortable room, and great amenities. The staff was also very accommodating with a late check out for us. Would love to visit again

Hello Angadh, Thank you for the great review of our hotel, we are so pleased that you enjoyed your experience with us. We are always happy to play just a small part in making our guests special occasions, one to remember. We look forward to welcoming you back when we return to some normality. If we can assist in the future, please do not hesitate to reach out. Kind regards, Nick Gouin General Manager - The Olsen Hotel +6… ni…

great location

Customer review rating 4.2/5

Anonymous Couples - 10/07/2020 Confirmed reviews ALL

during coved difficult to rate - e.g. pool empty

Hello Raechel, Thank you for the positive review of our hotel, we are so pleased that you enjoyed your experience with us, albeit with limited facilities. We look forward to welcoming you back when we return to some normality. If we can assist in the future, please do not hesitate to reach out. Kind regards, Nick Gouin General Manager - The Olsen Hotel +6… ni…

Great location, beautiful hotel!

Customer review rating 4.2/5

Kirsty Couples - 07/07/2020 Confirmed reviews ALL

I booked this hotel for a night away for my husbands birthday. We live in regional Victoria and had a meal booked in Melbourne. This hotel was a perfect location for access to the city and Chapel St.

Hi Kirsty, Thank you for the great review of our hotel, we are so pleased that you enjoyed your experience with us. If you had a moment to tell others about your stay, we always appreciate a review on www.tripadvisor.com If we can assist in the future please do not hesitate to reach out. We look forward to welcoming you back very soon. Kind regards, Brad Vivian Front Office Manager

Well located

Customer review rating 4.2/5

Gabrielle Couples - 06/07/2020 Confirmed reviews ALL

We booked in for my husband's 60th birthday. We were given a complimentary bottle of wine, which was much appreciated. The initial room allocated was quite cramped for a 2 night stay & due to COVID we were limited in our movements. We were upgraded without much fuss on request. Unfortunately, COVID dampened the feel in general & limited our access to services, which is no one's fault, just a reality in these times. It would be nice to visit again and use the facilities as advertised, when we are allowed .

Hi Gabrielle, Thanks for the review. It is a shame due to COVID we were unable to give you the great Olsen experience we normally want for our guests. As you mentioend, we would love to welcome you back again in the future once everything is opened! Thanks again Kind reghards, Brad Vivian

Great location, good stay

Customer review rating 4.2/5

Jrooth Couples - 05/07/2020 Confirmed reviews ALL

The overall stay was good. The room was clean and quiet. The TV and Free Wifi was good enough and we slept well. That's all we wanted really. A relaxing weekend.

Hi Jason, Thank you for the great review of our hotel, we are so pleased that you enjoyed your experience with us. If you had a moment to tell others about your stay, we always appreciate a review on www.tripadvisor.com If we can assist in the future please do not hesitate to reach out. We look forward to welcoming you back very soon. Kind regards, Brad Vivian Front Office Manager

Our most recent 20 reviews

Our other hotels nearby

All our hotels in south yarra