The Olsen Melbourne - Art Series 5 stars

Customer review rating (ALL Rating) 4.4/5 2,011 reviews

The Olsen Melbourne - Art Series - Image 1
The Olsen Melbourne - Art Series - Image 2
The Olsen Melbourne - Art Series - Image 3
The Olsen Melbourne - Art Series - Image 4
637 641 Chapel Street, 3141 SOUTH YARRA, Australia

Description

Hotel extras

  • Offers travellers premier accommodation with 224 elegant, spacious suites

  • Located in Melbourne's premiere residential suburb, South Yarra

  • John Olsen Art and Art Library in every suite.

  • Melbourne's Sports & Entertainment

  • Learn about the works of John Olsen with a tour with our in-house Art Curator.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Suite

Studio Suite Balcony

Photo out of - Studio Suite Balcony

The Studio Suite Balcony allows for a little more space, further complemented by your own private balcony. Inspired spaces with plenty of natural light and fresh air. John Olsen's artworks, designer furnishings and Art Series Signature beds.

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 34 m² / 365 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Furnished Kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 34 m² / 365 sq ft
  • Bedding 1 x Queen size bed(s)
  • Most of the accommodation: Balcony
See availabilities

Soak up extra space in the Deluxe Studio Suite, includes open plan living and work spaces with lots of natural light and fresh air. Features Lyrical Olsen prints, stylish furnishings, full kitchenette, Queens or King split bedding and flat screen TV.

Max. number of persons
3
Area
From 34 m² / 365 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Furnished Kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Stretch out with a little more leg whilst enjoying open plan living with 2 queen sized beds and work space filled with natural light in the Deluxe Studio Twin Suite. Lyrical prints and stylish designer furnishings will ensure you feel right at home.

Max. number of persons
5
Area
From 43 m² / 462 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Furnished Kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Our 1 Bedroom Suite allows you to spread out and enjoy the ambient and spacious living room. Featuring a fully equipped kitchenette with modern appliances and private ensuite bathroom, TV with Foxtel and art channel, WiFi and iPod docking station.

Max. number of persons
3
Area
From 44 m² / 473 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Furnished Kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

The Open Plan Suite allows for an inspiring combined living and work space with plenty of natural light and fresh air. Features lyrical Olsen prints and stylish designer furnishings, separate living space and full kitchenette.

Max. number of persons
5
Area
From 88 m² / 947 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Furnished Kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Penthouse

Lake Eyre Penthouse

Photo out of - Lake Eyre Penthouse

Be inspired by the Lake Eyre Penthouse, the ultimate in living taking in all of the delights that Melbourne with panoramic city skyline views. With a vast entertainment area with herb garden, vitamin D therapy deck, plunge pool and hydrotherapy spa.

  • Views:

    City View

  • Most of the accommodation:

    Balcony or Private Pool

Max. number of persons
2
Area
From 160 m² / 1722 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Furnished Kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • 64'/163 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Apartment

2 Bedroom Dual Key

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Electric stove
  • Fridge
  • Ice Machine
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment
  • Nespresso machine
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Water fountain
  • Furnished Kitchen
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • Pay per view movies
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

The Olsen Melbourne - Art Series

637 641 Chapel Street
3141 SOUTH YARRA
Australia

GPS:-37.837909, 144.995693

Telephone
Fax +61 3 9040 1223
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 224 rooms
  • 11 family rooms
  • 6 connecting rooms
  • 224 non-smoking rooms
  • 14 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services
  • Complementary Self Service Laundry
  • Pressing
  • Dry cleaning / Ironing
  • Laundromat

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Business

9 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Services for children

  • Children''s TV Channels

Well-being

POOL

  • Outside
  • On site

The Olsen

  • On site

Sports and leisure

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 35 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.09 m / 6.88 ft

  • Parking pricing: 40 AUD 40 AUD Per day

Services & equipment

  • Intercom
  • Valet parking
  • TESLA recharging units

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

VALET PARKING

Additional charge

Parking information

  • On site

  • Parking pricing: 50 AUD 50 AUD Per day

SPOONBILL RESTAURANT

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Thematic parties and animation
  • Meals by the swimming Pool
  • Takeaway Meals
  • Private lounge
  • Musical Atmosphère

Payment

  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

Drawing inspiration from John Olsen's love of all things Australian, Spoonbill's menu offers a multi-faceted paddock to plate experience. Highlighting the origin, delivery and special characteristics of the food, Spoonbill leaves guests enlightened.

Glass bottomed heated pool over Chapel Street.

Stick to your fitness regime away from home in our onsite gymnasium.

Ideal for intimate Melbourne weddings, our rooftop Penthouses offer an ideal backdrop for both ceremonies & receptions with sweeping views over Melbourne and surrounds.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,011 reviews

Customer review rating 2.0/5

Erin C. Solo - Confirmed reviews ALL

Customer review rating 3.0/5

Yuinyi L. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Ross D. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Fazah D. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Linda F. Solo - Confirmed reviews ALL

Customer review rating 3.5/5

Michael V. L. Business - Confirmed reviews ALL

Enjoyed - except lots of construction in the area, and while The Olsen can't control that, it frustrates me when hotels do not disclose this.

Customer review rating 4.5/5

Lacson R. Business - Confirmed reviews ALL

The location, the staff and the cleanliness. Extremely satisfied. Thank you

Customer review rating 4.0/5

Michael V. Business - Confirmed reviews ALL

Everything is good except I keep needing to follow up to get my invoice emailed to me after my stay. I require this for business expenses purposes so it would be great to have this emailed immediately after checking out.

Customer review rating 2.0/5

Erin C. Solo - Confirmed reviews ALL

The room was nice and the bed and pillows comfortable so I had a good sleep. I had to call Maintanance to get them to fix the tap so I could use the bath. The chrome cast didn’t work and staff were unable to figure out why but I was not offered another room which was snoring so I had to watch tv on my phone. I ordered the eye fillet steak and asked for mushroom sauce when asked but didn’t get it. It came with only roast potatoes and tasted burnt and was chewy. For $60 I expected better.

Customer review rating 3.0/5

Yuinyi L. Families - Confirmed reviews ALL

Well located but would have been comfortable if was not given a room facing the construction in the next building. Work starts before 730am!

Customer review rating 4.0/5

Ross D. Couples - Confirmed reviews ALL

The Olsen is a bit TIRED. the bathroom basin was cracked, ants in the bathroom. Well located and reception staff very accomodating.

Customer review rating 4.0/5

Fazah D. Business - Confirmed reviews ALL

Enjoyed the art series collection, room and staff were pleasant

Customer review rating 3.5/5

Linda F. Solo - Confirmed reviews ALL

Noisy. Car parking was not available when I booked.

Customer review rating 4.5/5

Sonya W. Families - Confirmed reviews ALL

Travelled with my 3 children who were pretty impressed with the free lolly bar in the foyer. Service was great. Friendly professional staff everywhere from the front desk to the restaurant. Only wish wed stayed longer. Oh amd the view fe the penthouse was pretty special.too! Can't wait to do it again soon. Thanks team.

Customer review rating 3.5/5

Bollom S. Business - Confirmed reviews ALL

I stay at the Olsen often for work and this stay was a little disappointing. The room I was allocated, 301 was quite dated and in need of maintenance. The sink was chipped and peeling, the cabinets in the kitchenette needed fixing etc. I also ate in the restaurant for dinner and whilst the service was good, the menu felt a bit limited. The steak I chose was also very average and overcooked which was disappointing given the $55 price tag. Otherwise the staff are always friendly and professional.

Customer review rating 5.0/5

Scott B. Solo - Confirmed reviews ALL

Check in was easy, room was great, all the staff from reception to house keeping to the restaurant were friendly, so impressed already booked for next year for a way longer stay

Customer review rating 5.0/5

John L. Couples - Confirmed reviews ALL

The Olsen Hotel is a comfortable, clean and well managed hotel.

Customer review rating 2.5/5

Paul M. Business - Confirmed reviews ALL

Pillows were too soft, and breakfast wasn't great. Rooms too dimly lit

Customer review rating 5.0/5

Julie W. Business - Confirmed reviews ALL

Excellent, the staff warm and friendly, the room Comfortable and well appointed. I feel special staying at the Olsen.

Dear Julie , Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional service and a comfortable environment for our guests is always our top priority, and it's incredibly rewarding to know that we succeeded in making your visit memorable. We strive to create a welcoming atmosphere where guests feel valued and cared for throughout their stay. It's fantastic to hear that you found everything to your satisfaction. We appreciate your recommendation and look forward to welcoming you back on your next visit. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know. Kind regards, Raghu Sharma Assistant Front Office Manager

Customer review rating 1.5/5

Terada K. Business - Confirmed reviews ALL

"I paid a premium for this, and being assigned such a secluded room feels completely unfair. It feels like I'm not being treated with respect.

Customer review rating 4.5/5

Michael S. Friends - Confirmed reviews ALL

great

Dear Michael, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional service and a comfortable environment for our guests is always our top priority, and it's incredibly rewarding to know that we succeeded in making your visit memorable. We strive to create a welcoming atmosphere where guests feel valued and cared for throughout their stay. It's fantastic to hear that you found everything to your satisfaction. We appreciate your recommendation and look forward to welcoming you back on your next visit. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know. Kind regards, Raghu Sharma Assistant Front Office Manager

Customer review rating 2.0/5

Safia R. Families - Confirmed reviews ALL

This hotel is NOT a 5 star luxury hotel. Its 3 stars at best. Our room was a decent size (because we paid more for an open plan 2 bed) and beyond being spacious we were disappointed. There was nothing luxury about it, linen was basic and cheap feeling, pillows were lumpy and musty, the room service was terrible. We had to wait on average 45 minutes for even minor requests and often had to call reception multiple times to follow up. Every ask felt like a nuisance to them and some staff were genuinly rude. The room was not cleaned well and surfaces were coated in dust. When we arrived the soaps in the bathrooms were empty and not filled for a further day until followed up and the toilet paper was super cheap and nasty. No little extras were provided. Not even toothbrushes. The olsen it not luxury. It is a run of the mill 3 star hotel with poor service no attention to detail or care for its guests. It is also poorly soundproofed even in the higher floors you could hear the chapel street noise loud and clear. In our room we could also hear the constant clunking of another rooms aircon all through the night. The only real upsides were that the coffee from spoonbill was really nice and the small outdoor pool was heated.

Customer review rating 3.5/5

William M. P. Business - Confirmed reviews ALL

it was fine, they couldn't provide an iron that worked though

Dear William, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional service and a comfortable environment for our guests is always our top priority, and it's incredibly rewarding to know that we succeeded in making your visit memorable. We strive to create a welcoming atmosphere where guests feel valued and cared for throughout their stay. It's fantastic to hear that you found everything to your satisfaction. We appreciate your feedback on issue with iron, will pass this to designated department to make sure all appliances are in working condition prior to arrival of guests We appreciate your recommendation and look forward to welcoming you back on your next visit. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know. Kind regards, Raghu Sharma Assistant Front Office Manager

Customer review rating 3.5/5

Tracy T. Families - Confirmed reviews ALL

I booked a suite and very disappointed with the amenities and age of the room

Other web-users rate our hotel

  • 749 reviews 9.2/10 Location
  • 1,129 reviews 7.3/10 Room
  • 919 reviews 8.6/10 Service
  • 6 reviews 7.1/10 WiFi
  • 300 reviews 5.9/10 Cleanliness
  • 142 reviews 7.8/10 Breakfast
  • 100 reviews 8.3/10 Pool
  • 67 reviews 8.7/10 Bar

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