The Olsen Melbourne - Art Series 5 stars

Customer review rating (ALL Rating) 4.4/5 1,859 reviews

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Description

Hotel extras

  • Offers travellers premier accommodation with 224 elegant, spacious suites

  • Located in Melbourne's premiere residential suburb, South Yarra

  • John Olsen Art and Art Library in every suite.

  • Melbourne's Sports & Entertainment

  • Learn about the works of John Olsen with a tour with our in-house Art Curator.

Our accommodation(s)

Hotel location

The Olsen Melbourne - Art Series

637 641 Chapel Street
3141 SOUTH YARRA
Australia

GPS:-37.837909, 144.995693

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPOONBILL RESTAURANT

Drawing inspiration from John Olsen's love of all things Australian, Spoonbill's menu offers a multi-faceted paddock to plate experience. Highlighting the origin, delivery and special characteristics of the food, Spoonbill leaves guests enlightened.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,859 reviews

TripAdvisor Rating  4.5/5  2,637 reviews

Certificate of excellence 2024

Good stay

Customer review rating 4.5/5

Nishit K. Couples - Confirmed reviews ALL

Nice clean rooms & check in was smooth

Dear Nishit, Thank you for taking the time to share your lovely feedback. We are very glad to hear that you enjoyed your stay with us and look forward to welcoming you back to our hotel very soon! Sincerely, The Olsen Team

Customer review rating 1.5/5

Evan Couples - Confirmed reviews ALL

Service wasn’t welcoming at check in Room had someone else’s name on the welcome card. Rooms are old and dated

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Always nice to stay, tried to order room service and the msg displayed was not available. This was for every item. Also on a Thursday night when I arrived the restaurant was closed?

Impersonal and inhospitable

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Front desk staff were indifferent and unwelcoming at checkin and checkout. Each morning of my stay (4 nights) I was disturbed by housekeeping and maintenance staff speaking loudly and making unnecessary noise.

Good 4 stars, not quite 5 star

Customer review rating 3.5/5

Andrew Solo - Confirmed reviews ALL

Positives: Great wifi speeds via main network, quiet rooms, excellent air con/shower/gym. Negatives: 3rd lift was out of action, marginal recognition of accor status (welcome bottle of wine that seemed generic based on the New Year rather than status, no upgrade or other offers). Inconsistent housekeeping (no replenishment of tea/dishwasher powder, environmental messages about leaving towels were not only ignored but then the sign disappeared too). The chromecast would have been nice except its different network speeds were so slow netflix became jittery etc (2mbps when I tested).

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Other web-users rate our hotel

  • 560 reviews 9.1/10 Location
  • 987 reviews 6.8/10 Room
  • 865 reviews 8.4/10 Service
  • 5 reviews 0/10 WiFi
  • 268 reviews 5.7/10 Cleanliness
  • 147 reviews 6.3/10 Value
  • 117 reviews 7.4/10 Breakfast
  • 98 reviews 7.8/10 Pool

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