Customer review rating 4.2/5 2,019 reviews
ALLSAFE approved hotel
Free: become a member
When making a booking at this hotel:
I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I cannot take advantage of the Members' rate
Onsite Pool and Gym
John Olsen Art and Art Library in every suite.
Chapel Street, Shopping & Dining Precinct.
Melbourne's Sports & Entertainment
Onsite Restaurant, Bar & Room Service
Check-in from 14h00
Check out up to 11h00
Paying
637 641 Chapel Street
3141 south yarra
australia
Check-in from 14h00
Check out up to 11h00
Be inspired and mesmerised by the elegant rooms at The Olsen. Experience the ultimate in boutique luxury accommodation, capturing refinement and the charm of John Olsen, as well as the energy and charisma of Chapel Street.
Type of cuisine: Other cooking style
High-end dining fused within a dive bar experience. Welcome to Two Wrongs.
Number of meeting rooms: 10
Maximum size: 170 m²
Maximum capacity: 70 people
Maximum banquet capacity: 60 people
100% genuine reviews from our guests
Find out moreCalm & well appointed
Brett M. Business - 28/02/2021 Confirmed reviews ALL
Have not stayed with Olsen for quite a few years, however this experience was no different from the last. Great service as always – immaculate room comfortable bed with great linen all the things you require in a hotel.
Poor service
R. Business - 28/02/2021 Confirmed reviews ALL
No explanation on checking in that room would not be made up and needed to request. Constant que wait times at the front desk or no staff on desk
Great place to stay
Anonymous Couples - 28/02/2021 Confirmed reviews ALL
Really friendly staff, great location, easy parking, room very clean and comfortable, will be staying again:)
great location, lovely pool, clean room
Grace Solo - 26/02/2021 Confirmed reviews ALL
There was no shampoo or conditioner in my room so I had to called ask for it but they brought it up straight away which was great.the staff were really friendly, I was served by anew staff member and he was great.
The art is nice, but aspects of the hotel need fixing.
Danielle Couples - 24/02/2021 Confirmed reviews ALL
The art and design of the hotel is nice, including the hotel staff who were friendly and gave us a bathtub upgrade on request. However, a few things in the hotel room need fixing. Bathroom light broken, bedside light on left so bright & fluorescent it’s unusable. TV was tilted all the way up to ceiling so could not watch movie in bed. No room service menu, once requested told dinner had ended. Kettle had off milk in it and smelt bad. Phillips clock really old, no USB chargers in hotel room. Bathtub tap kept falling off and really hard to switch from shower to bath water tap. Bacon at breakfast very dry and tasteless. Usually I don’t mind a few issues, but the list kept on growing so I think it would be helpful to address these ones for the next guest.
Our most recent 20 reviews