The Olsen Melbourne - Art Series 5 stars

Customer review rating (ALL Rating) 4.4/5 1,919 reviews

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Description

Hotel extras

  • Offers travellers premier accommodation with 224 elegant, spacious suites

  • Located in Melbourne's premiere residential suburb, South Yarra

  • John Olsen Art and Art Library in every suite.

  • Melbourne's Sports & Entertainment

  • Learn about the works of John Olsen with a tour with our in-house Art Curator.

Our accommodation(s)

Hotel location

The Olsen Melbourne - Art Series

637 641 Chapel Street
3141 SOUTH YARRA
Australia

GPS:-37.837909, 144.995693

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPOONBILL RESTAURANT

Drawing inspiration from John Olsen's love of all things Australian, Spoonbill's menu offers a multi-faceted paddock to plate experience. Highlighting the origin, delivery and special characteristics of the food, Spoonbill leaves guests enlightened.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,919 reviews

Customer review rating 5.0/5

Peter B. Families - Confirmed reviews ALL

Never staying anywhere else again

Dear Peter , Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional service and a comfortable environment for our guests is always our top priority, and it's incredibly rewarding to know that we succeeded in making your visit memorable. We strive to create a welcoming atmosphere where guests feel valued and cared for throughout their stay. It's fantastic to hear that you found everything to your satisfaction. We appreciate your recommendation and look forward to welcoming you back on your next visit. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know. Kind regards, Raghu Sharma Assistant Front Office Manager

Customer review rating 4.5/5

Sophia S. Business - Confirmed reviews ALL

my first time at the Olsen, and it will be my preferred Melbourne hotel from now on!

Dear Sophia , Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional service and a comfortable environment for our guests is always our top priority, and it's incredibly rewarding to know that we succeeded in making your visit memorable. We strive to create a welcoming atmosphere where guests feel valued and cared for throughout their stay. It's fantastic to hear that you found everything to your satisfaction. We appreciate your recommendation and look forward to welcoming you back on your next visit. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know. Kind regards, Raghu Sharma Assistant Front Office Manager

Customer review rating 4.5/5

Carrie D. Families - Confirmed reviews ALL

Overall a great stay. We are regulars but were super impressed by the room and our welcome.

Dear Carrie , Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional service and a comfortable environment for our guests is always our top priority, and it's incredibly rewarding to know that we succeeded in making your visit memorable. We strive to create a welcoming atmosphere where guests feel valued and cared for throughout their stay. It's fantastic to hear that you found everything to your satisfaction. We appreciate your recommendation and look forward to welcoming you back on your next visit. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know. Kind regards, Raghu Sharma Assistant Front Office Manager

Customer review rating 4.0/5

B. M. B. B. Business - Confirmed reviews ALL

Good location, no problems, easy check in and out, enjoyed use of the gym

Dear B., Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional service and a comfortable environment for our guests is always our top priority, and it's incredibly rewarding to know that we succeeded in making your visit memorable. We strive to create a welcoming atmosphere where guests feel valued and cared for throughout their stay. It's fantastic to hear that you found everything to your satisfaction. We appreciate your recommendation and look forward to welcoming you back on your next visit. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know. Kind regards, Raghu Sharma Assistant Front Office Manager

Customer review rating 3.5/5

Seng K. N. Families - Confirmed reviews ALL

The overall experience was good subject to the feedback below.

Dear Seng K., Thank you for sharing your feedback with us, although we're truly disheartened to learn that your experience did not meet your expectations. Please accept our sincere apologies for any inconvenience caused during your stay. We deeply value the importance of attentive service and regret that you felt it was lacking. Rest assured, we take your comments seriously and will investigate the matter further to understand where we fell short in delivering the level of service we aim to provide to all our guests. We appreciate your feedback on pillows and the tea bags, as well, this has been forwarded to designated department as well. We do have pillow options with us these are available ion request for firm and micro fiber pillows. The green initiative is an Accor wide program and we will definitely follow up with our provided on the tea bags Your feedback serves as a valuable opportunity for us to improve, and we are committed to addressing any issues to ensure a more positive experience for future guests. Kind regards, Raghu Sharma Assistant Front Office Manager

Other web-users rate our hotel

  • 694 reviews 9.2/10 Location
  • 1,069 reviews 7.3/10 Room
  • 936 reviews 8.5/10 Service
  • 5 reviews 7.9/10 WiFi
  • 287 reviews 5.9/10 Cleanliness
  • 140 reviews 8.1/10 Breakfast
  • 101 reviews 8.1/10 Pool
  • 46 reviews 3.5/10 Wellness Area

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