The Olsen Melbourne - Art Series 5 stars

Customer review rating (ALL Rating) 4.4/5 1,941 reviews

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The Olsen Melbourne - Art Series - Image 1
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637 641 Chapel Street, 3141 SOUTH YARRA, Australia

Description

Hotel extras

  • Offers travellers premier accommodation with 224 elegant, spacious suites

  • Located in Melbourne's premiere residential suburb, South Yarra

  • John Olsen Art and Art Library in every suite.

  • Melbourne's Sports & Entertainment

  • Learn about the works of John Olsen with a tour with our in-house Art Curator.

Our accommodation(s)

Hotel location

The Olsen Melbourne - Art Series

637 641 Chapel Street
3141 SOUTH YARRA
Australia

GPS:-37.837909, 144.995693

Telephone
Fax +61 3 9040 1223

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPOONBILL RESTAURANT

Drawing inspiration from John Olsen's love of all things Australian, Spoonbill's menu offers a multi-faceted paddock to plate experience. Highlighting the origin, delivery and special characteristics of the food, Spoonbill leaves guests enlightened.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,941 reviews

TripAdvisor Rating  4.3/5  2,641 reviews

Certificate of excellence 2025

Customer review rating 1.5/5

Yahya E. A. Couples - Confirmed reviews ALL

Unfortunately, it was not the 5 star hotel experience we expected. I will start by saying the customer service on entry and during our stay was great during the interactions we had with the staff at front desk. However, in the room, the curtain was partially off its hooks, there were no bathrobes ready (wasn't mentioned to us when checking in that we needed to ask for them), and unfortunately the mattress was lower in the centre which meant that we would constantly be gravitating to the centre of the big bed. Woke up with back pain. The bathroom had water leaking once the shower was turned on as well. The room wasn't visually appealing and I didn't feel the class I expected from a 5 star hotel. The corridors however look rather neat and tidy, and the art pieces on the wall had our attention.

Customer review rating 3.0/5

Craig E. Business - Confirmed reviews ALL

I usually stay at the Olsen for work, but this time found the bed below average. The dual king singles pushed together were not up to the standard of the Art Series Signature Beds I have had in the past.

Customer review rating 3.0/5

Michelle T. Business - Confirmed reviews ALL

It was ok, But still waiting on my invoice and about the earrings I left behind.

Customer review rating 5.0/5

Natasha O. Solo - Confirmed reviews ALL

Bed was extremely comfortable and the rooms have so many fabulous personal touches. There was nothing that wasn’t thought of to make the stay perfect. Great bar downstairs and really good staff

Customer review rating 2.5/5

Justin A. Business - Confirmed reviews ALL

I booked a Deluxe Studio suite. On the QANTAS website it says it comes with a bath. There wasn't one. There was a single seat lunge chair and not the two-seater as in the pictures. The bathroom basin had a large chunk out of it. There was more, but I think the place is ready for a refurb. I like staying the Art series hotels, but I'm not certain the additional money for the Olsen is worth it anymore.

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Other web-users rate our hotel

  • 605 reviews 9.3/10 Location
  • 1,020 reviews 7.3/10 Room
  • 919 reviews 8.3/10 Service
  • 288 reviews 5.8/10 Cleanliness
  • 152 reviews 6.2/10 Value
  • 133 reviews 7/10 Breakfast
  • 99 reviews 8.4/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.