The Olsen Melbourne - Art Series 5 stars

Customer review rating (ALL Rating) 4.3/5 1,912 reviews

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The Olsen Melbourne - Art Series - Image 1
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637 641 Chapel Street, 3141 SOUTH YARRA, Australia

Description

Hotel extras

  • Offers travellers premier accommodation with 224 elegant, spacious suites

  • Located in Melbourne's premiere residential suburb, South Yarra

  • John Olsen Art and Art Library in every suite.

  • Melbourne's Sports & Entertainment

  • Learn about the works of John Olsen with a tour with our in-house Art Curator.

Our accommodation(s)

Hotel location

The Olsen Melbourne - Art Series

637 641 Chapel Street
3141 SOUTH YARRA
Australia

GPS:-37.837909, 144.995693

Telephone
Fax +61 3 9040 1223

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,912 reviews

TripAdvisor Rating  4.5/5  2,630 reviews

Certificate of excellence 2024

Lovely, clean and great service

Customer review rating 4.0/5

Jodie Business - Confirmed reviews ALL

Great staff and service with very clean rooms and great location

Overall good

Customer review rating 3.5/5

Kit Families - Confirmed reviews ALL

I didn’t know there is staircase access to the room. I had originally intended to bring my mum who is 87 yo to celebrate her bday but she can’t climb up the stairs. So I had to book another hotel for 2/9 for mum. On 1/9 at Olsen I brought my husband’s mum instead. It would be good if you inform that Lake Eyre Penthouse is accessible by a flight of stairs in the room information on your website.

Nice facilities but issues

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Check in without a physical card to take a deposit is particularly difficult. In a digital age I feel like this process can be a lot smoother... Additionally upon checkout I was charged for room service that I never ordered (later discovered it was charged to the wrong room) and in a separate charge for a beer I never drank... Both pieces of admin that were annoying for me to deal with after the stay.

Outstanding

TripAdvisor rating 5.0/5

Got2try Couples - TripAdvisor review

From the moment I booked this property, I was pleased. In Chapel Street, South Yarra. Opposite the Hotel Como. We usually stay there, but I scored a bargain for my birthday. This property is gorgeous. I'm not sure if they have porters to assist you with your luggage. No one was there when we arrived. The receptionist was outstanding. Sorry I didn't get her name. The room is functional, clean, and lovely. Gemma in the bar, outstanding and very knowledgeable. We stayed 6 nights and will now look for this property on KAYAK and Accor websites.

Well located, good stay, quiet place.

Customer review rating 4.5/5

C. Business - Confirmed reviews ALL

Overall good but have experienced gaps related to the cleaning status of the bathroom (ex. missing towel to be provided, hairs remaining on the floor), and the hanging clothes (underwear) in the bathroom being moved by the staff and put with the foot pad, which is the worst experience ever had during the stay.

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Other web-users rate our hotel

  • 545 reviews 9/10 Location
  • 1,032 reviews 6.9/10 Room
  • 875 reviews 8.4/10 Service
  • 10 reviews 1.9/10 WiFi
  • 297 reviews 5.5/10 Cleanliness
  • 154 reviews 6.1/10 Value
  • 123 reviews 7/10 Breakfast
  • 94 reviews 7.8/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.