The Olsen Melbourne - Art Series 5 stars

Customer review rating (ALL Rating) 4.2/5 1,949 reviews

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Description

Hotel extras

  • Offers travellers premier accommodation with 224 elegant, spacious suites

  • Located in Melbourne's premiere residential suburb, South Yarra

  • John Olsen Art and Art Library in every suite.

  • Melbourne's Sports & Entertainment

  • Learn about the works of John Olsen with a tour with our in-house Art Curator.

Our accommodation(s)

Hotel location

The Olsen Melbourne - Art Series

637 641 Chapel Street
3141 SOUTH YARRA
Australia

GPS:-37.837909, 144.995693

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,949 reviews

TripAdvisor Rating  4.5/5  2,602 reviews

Underwhelming Experience

TripAdvisor rating 3.0/5

T F TripAdvisor review

I had flown in from Brisbane and stayed at the Ovolo there for one night. I flew into Melbourne from Brisbane and I was just underwhelmed with everything from check-in, to the room, the amenities, etc. I didn't know there was an Ovolo in Melbourne until after the check-in. The Olsen should be competitive with their competitors. The Olsen doesn't appear to be any competition for The Ovolo. We do not have these chains in America but unfortunately, The Olsen missed the mark.

Well located. Great staff. Enjoyable stay.

Customer review rating 5.0/5

Malachi D. Solo - Confirmed reviews ALL

Friendly and warm.

Dear Malachi, Thank you for staying at The Olsen and taking the time to share your experience with me. I am pleased to read that you had an enjoyable stay and greatly appreciate your comments. I hope to welcome you back in the future. Sam Sam Loader General Manager The Olsen Melbourne - Art Series

Well located

Customer review rating 4.0/5

No A. Families - Confirmed reviews ALL

But : I booked a ‘ Deluxe Studio suite ‘ for 2 nights and I was allocated a room which was definitely not ‘ a Deluxe Studio suite ‘ :- so I did address the issue with the hotel staff. Also : breakfast was included in my room reservation but :- when I went for breakfast’ the menu options were ‘ limited ‘ - so I ended up paying for ‘ extras ‘ on the set menu. Your hotel needs to advise customers’ breakfast’ Is complementary but with ‘ other ‘ charge’s.

Thank you for staying at The Olsen and taking the time to share your experience with me. I greatly appreciate your comments with regards to your stay and areas that we can improve on particularly with regard to breakfast. I will investigate our messaging to guests as well as inclusions to ensure that value is provided to our guests and we deliver a positive experience. I hope to welcome you back in the future and thank you for your loyalty to Accor. Sam Sam Loader General Manager The Olsen Melbourne - Art Series

Lovely hotel spacious rooms

Customer review rating 5.0/5

Ks Couples - Confirmed reviews ALL

First time staying in this area of Melbourne. Really nice hotel with very comfortable beds

Dear KS, Thank you for staying at The Olsen and taking the time to share your experience with me. I am delighted to read that you had an enjoyable stay as well as our South Yarra location. I appreciate your comments with regard to Housekeeping and will brief the team to ensure that amenities are fully stocked. I hope to welcome you back in the future and thank you for your loyalty to Accor. Sam Sam Loader General Manager The Olsen Melbourne - Art Series

Pleasant stay

Customer review rating 4.5/5

Maida O. Couples - Confirmed reviews ALL

Central location. Easy access to the city of Melbourne or enjoy the many cafes, restaurants and shopping in South Yarra. The staff at the hotel were welcoming and accommodating and the many Olsen prints that lined the walls were an added enjoyment. Rooms were spacious and clean.

Dear Maida, Thank you for staying at The Olsen and taking the time to share your experience with me. I am pleased to read that you had an enjoyable stay and greatly appreciate your comments to which I have shared with the team. I look forward to welcoming you back and thank you for your loyalty to Accor. Sam Sam Loader General Manager The Olsen Melbourne - Art Series

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Other web-users rate our hotel

  • 541 reviews 8.8/10 Location
  • 1,054 reviews 6.5/10 Room
  • 860 reviews 8.2/10 Service
  • 19 reviews 2.1/10 WiFi
  • 311 reviews 5.3/10 Cleanliness
  • 180 reviews 5.2/10 Value
  • 113 reviews 6.8/10 Breakfast
  • 89 reviews 8/10 Pool

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