The Olsen Melbourne - Art Series

The Olsen Melbourne - Art Series

Customer review rating (ALL Rating) 4.0/5 1,451 reviews

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Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • John Olsen Art and Art Library in every suite.

  • Chapel Street, Shopping & Dining Precinct.

  • Melbourne's Sports & Entertainment

  • Onsite Restaurant, Bar & Room Service

ALLSAFE approved hotel

Hotel location

The Olsen Melbourne - Art Series

637 641 Chapel Street
3141 SOUTH YARRA
Australia

  • By plane

    TULLAMARINE AIRPORT At 30km / 18.64 miles

GPS:-37.837909, 144.995693

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Meeting rooms

Our accommodation(s)

Be inspired and mesmerised by the elegant rooms at The Olsen. Experience the ultimate in boutique luxury accommodation, capturing refinement and the charm of John Olsen, as well as the energy and charisma of Chapel Street.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,451 reviews

TripAdvisor Rating  4.5/5  2,536 reviews

OK but a bit dissappointing

TripAdvisor rating 3.0/5

MarkJacqui3931 TripAdvisor review

We love South Yarra and when we want that special weekend away usually stay nearby at another Accor property which we truly look forward to an amazing place to stay. The Olsen was OK but really lacked that something special. The bed was acceptable but not super comfortable as you'd expect with a 4 or 5 star property. The meals average and the facilities limited. Bathroom was good but a little small, furnishings were plush and luxurious but that didn't translate to a more comfortable or special stay. Would we stay here again? No. We'd go back across the road to our boutique Accor hotel.

Dear MarkJacqui3931, Thank you for taking the time to tell us about your experience at The Olsen Melbourne - Art Series. We are sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Art Series, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Rest assured we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vedran Perica Rooms Division Manager The Olsen Melbourne - Art Series

Wonderful experience

Customer review rating 5.0/5

Mark R. Couples - Confirmed reviews ALL

Location is amazing, staff provided a wonderful experience from the day we arrived

Dear Mark, We very much appreciate your comments regarding your stay at the The Olsen Melbourne - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vedran Perica Rooms Division Manager The Olsen Melbourne - Art Series

Pleasant stay

Customer review rating 3.5/5

Gary Couples - Confirmed reviews ALL

Well located hotel for shopping, sightseeing and dining. Very comfortable bed. Lower floor room which was very noisy. Room was clean.

Dear Emma, We very much appreciate your comments regarding your stay at the The Olsen Melbourne - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vedran Perica Rooms Division Manager The Olsen Melbourne - Art Series

Good location

Customer review rating 3.5/5

Ian Couples - Confirmed reviews ALL

No parking on site

Dear Ian, Thank you for taking the time to tell us about your experience at The Olsen Melbourne - Art Series. We are sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Art Series, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Rest assured we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vedran Perica Rooms Division Manager The Olsen Melbourne - Art Series

good stay

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

no issue

Dear Dominique, We very much appreciate your comments regarding your stay at The Olsen Melbourne - Art Series. It is always great to receive positive feedback as well as receiving feedback on the areas that the hotel and the team need improving on. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vedran Perica Rooms Division Manager The Olsen Melbourne - Art Series

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Other web-users rate our hotel

  • 373 reviews 8.4/10 Location
  • 822 reviews 6.1/10 Room
  • 682 reviews 7.4/10 Service
  • 22 reviews 3.8/10 WiFi
  • 252 reviews 5.1/10 Cleanliness
  • 127 reviews 5/10 Value
  • 62 reviews 6.5/10 Breakfast

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