Novotel Melbourne Glen Waverley Hotel 4 stars

Customer review rating 4.5/5 9,139 reviews
Novotel Melbourne Glen Waverley
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+ 27 Services
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Room 1

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Children's age

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Hotel extras

  • WiFi, work space, 32-inch media-hub TV

  • Modern Australian dining, fresh local produce

  • 7 versatile spaces for events

  • 2 minutes to station, 35-minute ride to city

  • Dining choices, shopping, cinema nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request (Nearby)Paying
  • 100% non-smoking hotel
  • Air conditioned
  • TULLAMARINE MELPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request (Nearby)
  • Golf
  • Grass tennis court (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Congresses/conventions
  • Copy/print service available

Hotel location

Novotel Melbourne Glen Waverley

285 Springvale Road
3150
glen waverley
australia

Tel: +61385612345

Fax: (+61)3/85612350

Contact email

Check-in from 14h00

Check out up to 11h00

  • SPRINGVALE RD :   742 CHADSTONE

  • By plane

    TULLAMARINE MEL At 45km / 27.96 miles - Shuttle paying

  • By train

    GLEN WAVERLEY At 0.5km / 0.31 miles

GPS :-37.880932, 145.165207

Our accommodations

Visitors looking for hotels in Melbourne can find an excellent range of accommodation at Novotel Melbourne Glen Waverley. This impressive Melbourne hotel features a range of accommodation styles, with Superior, Deluxe and suite options available. Contempo rary and spacious in design, guest rooms feature a variety of convenient amenities, including air-conditioning, a work desk, wired and wireless Internet access, a bar fridge, tea and coffee facilities and a modern ensuite.

Accessible room

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Junior Suite 1 King Bed and Spa

  • Max. number of persons: 3
  • Area: From 56
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Suite 1 King Bed and Spa

  • Max. number of persons: 3
  • Area: From 64
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

THE BUTCHERS BENCH

Type of cuisine: Regional

The Butchers Bench serves a wide selection of dishes. Full buffet breakfast is available daily, with an a la carte menu offered for lunch and dinner 7 nights a week.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BUTCHERS BENCH

Photo non contractuelle / Strictly non binding

Enjoy a drink at The Butchers Bench, choosing from our range of wines, beers, spirits, and cocktails. Hot and cold snacks are also available from the snack menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 242

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Melbourne Glen Waverley

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

9,139 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,278 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

First Time Visit

TripAdvisor rating 4.5/5

tahititony2020 Business - 21/02/2020 TripAdvisor review

The staff were friendly and serviable. The hotel room was clean and well maintained. The hotel's location was ideal for what I was there for, and had several good restaurants within a short walking distance. Easy and quick to catch a taxi.

Hi Tahititony2020 Thank you for taking your time to share your experience and glad you enjoyed the stay with us, It is always a pleasure to receive positive feedback and gives us so much satisfaction to hear how much you enjoyed the stay with us. I will share your comments with our team and this will definitely bring a smile to some faces. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the future. Sincerely, Joleen Hurst General Manager

Good stay

Customer review rating 4.5/5

Mike K. Business - 20/02/2020 Confirmed reviews ALL

I have been here a few times but this is by far the best stay as the Staff are friendlier.

Dear Yong, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Thank you again for sharing your experience. Sincerely, Joleen Hurst General Manager
Customer review rating 4.5/5

David S. C. G. Business - 20/02/2020 Confirmed reviews ALL

Chef to be congratulated for perfect poach eggs cooked in hot water without vinegar at my request. I travel a lot and this is rare to find

Dear David, I appreciate you taking the time to tell us about your recent stay here at the Novotel Melbourne Glen Waverley. I am so pleased you enjoyed your visit and it is so encouraging to see such a wonderful review! I have passed your feedback to my Executive Chef along with my thanks as I am delighted that our team took such good care of you during your visit. We hope to welcome you back in the near future David as I am confident we can provide you with another comfortable experience. Thank you again for sharing your experience. Sincerely, Joleen Hurst General Manager

Loved our stay!

Customer review rating 4.5/5

Anton V. Couples - 18/02/2020 Confirmed reviews ALL

The Front End lady who checked us in was very friendly! She was excellent.

Dear Anton We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially with our front office manager. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Very Enjoyable

Customer review rating 4.5/5

Paul R. Couples - 18/02/2020 Confirmed reviews ALL

Room cleanliness excellent, staff where helpful and friendly, enjoyed the location close to a number of various services, Shopping Center, Eateries.

Dear Paul We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley and glad you enjoyed the stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience Paul, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Good stay

Customer review rating 4.5/5

Sherrill Couples - 18/02/2020 Confirmed reviews ALL

I was very impressed with Tariq in the restaurant. His service is fantastic

Dear Sherrill We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially with Tariq. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Well located, close to work head office.

Customer review rating 4.5/5

Ian C. Business - 18/02/2020 Confirmed reviews ALL

The room was confortable and well appointed, the off street parking was very handy although $25 per night is expensive. I would expect it to be free parking in the outer suburbs. I had to uise the room service menu on my first night due to a delayed flight and drive from Tullamarine and i found it very limited and had to compromise on my selection.

Dear Ian We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team, unfortunately due to limited space in our car park Ian we do charge a fee for the service provided but you can find plenty off street parking just around the corner. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Nothing Changes

Customer review rating 4.5/5

John W. Couples - 18/02/2020 Confirmed reviews ALL

It is always a pleasure to stay at Novotel Glen Waverley, the staff are excellent very friendly and very capable, from the reception staff to the people cleaning and making up rooms. I was very impress with the restaurant manager on duty on Friday & Saturday nights, he went over and above what you would expect. My only issue is with the loyalty program, I believe once you reach a certain level ie. Gold you should be able to keep that level, not go back to silver just because work commitments go allow you to enjoy for a period of time.

Dear John, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. What an uplifting review; I am so pleased to read that you had a comfortable stay and enjoy your visits here with us. As a valued member and loyal guest to Novotel Melbourne Glen Waverley it is wonderful to know that my team are looking after you well and your comments undoubtedly serve as great motivation for us to continue improving our services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Thank you again for sharing your experience. Sincerely, Joleen Hurst General Manager

Good Stay overall

Customer review rating 4.5/5

Anonymous Business - 17/02/2020 Confirmed reviews ALL

Good stay overall but I think it would be good if basic toiletries are provided during the stay. It would also be better if breakfast provided could have more varieties as I have been eating the same thing for 5 consecutive mornings....

Dear C., We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased you enjoyed your overall visit and trust that our team looked after you well during your stay. I also wish to thank you for sharing your thoughts on how we can improve our guests experience by improving within our Food & Beverage department. Please be assured that we take all feedback on board in the hope of continually improving our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Great Stay

Customer review rating 4.5/5

Terry D. Friends - 17/02/2020 Confirmed reviews ALL

The staff were very friendly and welcoming. We were given a room upgrade. Underground parking was convenient and so was the adjacent restaurant/entertainment centre.

Dear Terry, Thank you for taking the time to leave a review. I am so pleased that you enjoyed your experience here with us and it is wonderful to see such an encouraging score. I feel this undoubtedly serves as an important encouragement for our team to continue working hard to offer a fantastic guest experience; I shall be happy to pass your positive feedback forward. We do hope to see you again very soon and I appreciate your comments. Sincerely, Joleen Hurst General Manager

A return stay at very comfortable hotel

Customer review rating 4.5/5

A. Q. Couples - 17/02/2020 Confirmed reviews ALL

All the staff were excellent, the room clean, quiet and comfortable and the buffet breakfast also very good. A minor thing that could be improved is the pool/sauna area. The rules regarding the usage could be a lot clearer. We showered before using the pool and after using the sauna each time we went from one to the other. On two occasions people came in but did not shower before getting into the pool. Luckily we had just finished. It is a hassle having a shower. Have to go into the bathrooms each time plus required the key to get back out into the pool area. A suggestion would be to add an open shower next to the sauna. No excuse then not to have a shower plus very convenient unlike the present set up. One other thing, at other Novotel Hotels I have stayed at, a newspaper was always available.

Dear Anthony, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased you enjoyed your visit with us! I also wish to thank you for your honest feedback regarding your recent experience. We apologize for any inconvenience that may have been caused during your stay . It is vital for us to learn of how we can improve so we may continually develop and improve our services and guest experience moving forward. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Thank you again for sharing your experience. Sincerely, Joleen Hurst General Manager

Great Stay

TripAdvisor rating 4.5/5

bradreinen Business - 17/02/2020 TripAdvisor review

Great experience booking with Juju over the phone (Sorry if I spelled that wrong). I mostly dealt with Pippa who was outstanding. Can't say enough about the staff's friendliness and helpfulness. The pillows were pretty rough, I'll probably bring my own next time. That'd be my only real complaint.

Hi Bradreinen We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially with JuJu and Pippa. I am sure that this feedback will bring a smile to some faces and also an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

good accommdation

Customer review rating 4.5/5

Fam5 Families - 16/02/2020 Confirmed reviews ALL

clean and tidy quiet accommodation

Dear Rachel, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased you enjoyed your overall visit and trust that our team looked after you well during your stay. I also wish to thank you for sharing your thoughts on how we can improve our guests experience by improving within our Food & Beverage department. Please be assured that we take all feedback on board in the hope of continually improving our services. Thank you again for sharing your experience Rachel and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Good location

Customer review rating 4.5/5

Donna Business - 16/02/2020 Confirmed reviews ALL

Location is good for my office in Notting Hill. Lots of restaurant choices nearby. Rooms are very comfortable and the staff are very helpful and friendly

Dear Donna, I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley. What an uplifting review; I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams friendly customer service and our hotels convenient location. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Thank you again for sharing your experience. Sincerely, Joleen Hurst General Manager

excellant stay

Customer review rating 4.5/5

David M. Business - 16/02/2020 Confirmed reviews ALL

Pipps the receptionist at Glen Waverly in Melbourne, was a superstar. She personally helped manage a number of issues for me that ensured my stay (and trip) were successful. thank you

Dear David, Thank you for reviewing your recent experience here at our hotel. I am so pleased you enjoyed your stay and do hope you were able to have a fulfilling and productive visit. Additionally it is delightful to know that our team member - Pippa - took wonderful care of you throughout your stay; she is most definitely an asset to our team and I appreciate you taking the time to share your experience with me. I shall be sure to pass your positive feedback forward to Pippa and her department head also. We hope to welcome you back to Novotel Melbourne Glen Waverley very soon! Sincerely, Joleen Hurst General Manager

Location to where l was going

Customer review rating 4.5/5

Rose Solo - 16/02/2020 Confirmed reviews ALL

I was happy with my stay. On the Friday evening had to wait quite awhile to get service at the bar. Front desk staff were excellent.

Dear Rose, I appreciate you taking the time to leave a review regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased you enjoyed your overall visit with us! I also wish to thank you for highlighting the areas we may improve on - with regards to your breakfast experience - as I feel feedback is vital for our team as this allows us to constantly develop and improve our guest experience. We do hope to welcome you back in the near future Rose with your next visit being even more pleasant than the previous one. Thank you again for sharing your experience. Sincerely, Joleen Hurst General Manager

It was Just Perfect

Customer review rating 4.5/5

Tinku V. Business - 14/02/2020 Confirmed reviews ALL

I was there for a business meeting for four days. The Stay was extremely satisfying.

Dear Tinku, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased to read that you had a comfortable stay and enjoyed your visit with us. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Thank you again for sharing your experience. Sincerely, Joleen Hurst General Manager

Good stay

Customer review rating 4.5/5

Gorskina Business - 13/02/2020 Confirmed reviews ALL

Lovely spacious room with a day bed as well as king size bed. Bathroom was with spa bath very clean.

Dear Irena, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. It is also vital for us to learn of how we can improve so we may continually develop and improve our services and guest experience moving forward. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Well located for the meeting and the staff and facilities where great

Customer review rating 4.5/5

Shane M. Business - 12/02/2020 Confirmed reviews ALL

Well located for the meeting and the staff and facilities where great. Bed was comfortable and quite and relaxing. Close to supermarket and various stores.

Dear Shane, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased you enjoyed your overall visit and trust that our team looked after you well during your stay. I also wish to thank you for sharing your thoughts on how we can improve our guests experience by improving within our Food & Beverage department. Please be assured that we take all feedback on board in the hope of continually improving our services. Thank you again Shane and we look forward to seeing you again in the near future. Sincerely, Joleen Hurst General Manager
Customer review rating 4.5/5

Joe Business - 12/02/2020 Confirmed reviews ALL

I used to stay at your Saint Kilda hotel and the bar would shut too early in the evening , at least the Glen Waverley site stays open a little later .

Dear Joe, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager
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