Novotel Melbourne Glen Waverley 4 stars

Customer review rating (ALL Rating) 4.5/5 1,774 reviews

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285 Springvale Road, 3150 GLEN WAVERLEY, Australia

Description

Hotel extras

  • Room service available

  • WiFi, work space, 42-inch TV with foxtel

  • 8 versatile spaces for events

  • 2 minutes to Glen Waverley station, 35-minute ride to city

  • Onsite secure car parking, Meze restaurant and bar, with shopping, cinema nearby

Our accommodation(s)

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Hotel location

Novotel Melbourne Glen Waverley

285 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.881154313213116, 145.16462392521382

Telephone
Fax +61 3 8561 2345

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Meze Restaurant

Meze is an innovative and modern take on a traditional cuisine. Taking inspiration from the spice routes between India and the Middle East our menu offers a unique blend of Middle Eastern, Indian, and International Classics.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,774 reviews

TripAdvisor Rating  4.3/5  1,320 reviews

Noisy and smelly

TripAdvisor rating 3.0/5

travelforsnow TripAdvisor review

For a hotel this size, I would expect better maintenance. The hotel is due for a renovation, particularly the common areas. The room was of a good size, however if on a lower floor the noise from a main road and party downstairs disturbed our stay

Customer review rating 4.5/5

Tony P. Business - Confirmed reviews ALL

Nice stay but done confusion with my Accor membership which needs to be addressed . Charged full price for an additional breakfast for my guest when I only ever eat a continental breakfast.

Dear Mr. P., Thank you for your continued loyalty to Novotel Melbourne Glen Waverley and for sharing your recent experience with us. I’m delighted to hear that you enjoyed another pleasant stay and that our team, check-in process, and room cleanliness continue to meet your expectations. We truly value your Platinum status with ALL – Accor Live Limitless and your ongoing support. I do appreciate your feedback regarding the breakfast charges. Please allow me to clarify that, as per our hotel policy, all accompanying guests are charged the full buffet rate, regardless of whether the member themselves opts for a continental or full buffet breakfast. I understand how this may have caused some confusion and I apologise if this wasn’t clearly communicated during your stay. I will ensure our team is better briefed to explain this policy more clearly in the future. Thank you once again for your feedback, and we look forward to welcoming you back soon. Warm regards, Ashan Abeykoon General Manager

Customer review rating 5.0/5

Jon T. Couples - Confirmed reviews ALL

Everything about this Hotel is great. The room, the food and especially the service. We cannot speak highly enough of how wonderful all the staff are who genuinely make us feel at home. Our main contacts have been with Reception and Dining staff who are always pleasant and accommodating. Naturally all this good nature and feeling of worth flows from the top, that being the magnificent General Manager, Ashan. He is always a ray of sunshine and always stops for a chat, even when he is busy. It is his positive attitude and kind nature that he instills in all his staff. This is why we keep coming back.

Dear Jon, Thank you so much for your heartfelt and generous review. It truly means the world to the team and me to hear that Novotel Melbourne Glen Waverley feels like a “home away from home” to you. I’m incredibly touched by your kind words, and it’s an absolute pleasure to see you return time and again. Your recognition of our Reception and Dining staff is greatly appreciated — they will be thrilled to know their efforts helped make your stay so special. At the heart of what we do is the belief that genuine care creates memorable experiences, and I’m grateful to work with a team that brings this to life every day. It’s feedback like yours that reminds us why we love what we do. Thank you once again for your loyalty, your Platinum ALL status, and most importantly, for continuing to choose us. We look forward to welcoming you back for many more stays to come. Warmest regards, Ashan Abeykoon General Manager

Customer review rating 4.5/5

Kwong H. A. C. Families - Confirmed reviews ALL

For my family of 2 parent adults and 2 young adults, i had two separate room bookings, with one of the booking upgraded to junior suite. Everything about our stay were fantastic, except for the wifi connectivity. The junior suite room 522 many moments did not have wifi connectivity available; the other room 518 was okay.

Dear Mr. C., Thank you for taking the time to share your recent experience at Novotel Melbourne Glen Waverley. We are truly delighted to hear that your family enjoyed a fantastic stay overall and that you appreciated the upgraded Junior Suite, our intuitive Accor ALL app, and the service provided by our team. I sincerely apologise for the inconvenience you experienced with the WiFi connectivity in Room 522. Reliable internet access is indeed essential, and I understand how disruptive this must have been for you and your family. Please be assured that we have flagged this issue with our IT team to investigate and resolve any connectivity shortcomings in that specific room as a priority. We are very grateful for your Platinum loyalty and the trust you place in us during your family travels. Thank you again for your constructive feedback – it plays a vital role in helping us continually improve. We look forward to welcoming you and your family back again soon for an even better experience. Warm regards, Ashan Abeykoon General Manager

Customer review rating 4.5/5

Alan M. Couples - Confirmed reviews ALL

Comfortable beds, friendly staff and overall a pleasant experience

Dear M., Thank you very much for your recent review and for choosing to stay with us at Novotel Melbourne Glen Waverley. I’m delighted to hear that you and your partner had a pleasant experience, and that our comfortable beds and friendly team contributed positively to your stay. We’re also pleased that you rated your overall experience, our team, and the booking process so highly. It’s always encouraging to receive such kind feedback from our ALL – Accor Live Limitless Silver members and Accor Vacation Club guests. Your support and recommendation mean a great deal to us. We look forward to welcoming you back again soon for another relaxing and enjoyable stay. Warm regards, Ashan Abeykoon General Manager

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Other web-users rate our hotel

  • 473 reviews 9.3/10 Location
  • 726 reviews 7.9/10 Room
  • 860 reviews 9/10 Service
  • 7 reviews 7.1/10 WiFi
  • 307 reviews 7.4/10 Food
  • 286 reviews 8.1/10 Cleanliness
  • 224 reviews 7.2/10 Breakfast
  • 128 reviews 6.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.