Novotel Melbourne Glen Waverley 4 stars

Customer review rating (ALL Rating) 4.4/5 1,658 reviews

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Description

Hotel extras

  • Room service available

  • WiFi, work space, 42-inch TV with foxtel

  • 8 versatile spaces for events

  • 2 minutes to Glen Waverley station, 35-minute ride to city

  • Onsite secure car parking, Meze restaurant and bar, with shopping, cinema nearby

Our accommodation(s)

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Hotel location

Novotel Melbourne Glen Waverley

285 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.881154313213116, 145.16462392521382

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Meze Bar

Open 7 days for light meals, Meze Bar is perfect for enjoying your favourite drink, while catching up on work or winding down for the weekend. From 12pm - late, Meze Bar has an extensive beverage list featuring local wines, beers and delicious cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,658 reviews

TripAdvisor Rating  4.3/5  1,325 reviews

Customer review rating 5.0/5

Gary C. Families - Confirmed reviews ALL

From the time we arrived until we left it was a lovely stay.

Dear Gary, Thank you very much for your outstanding review and for awarding us a perfect score. We are delighted to hear that you and your family enjoyed such a lovely stay with us from arrival through to departure. It is wonderful to know that our location, accommodation, meals, and most importantly our team contributed to making your visit a memorable one. We are especially pleased that your brother and sister-in-law from overseas were happy with their room and dining experience—there is no greater compliment than being able to look after family so well. Thank you for your continued loyalty as an ALL Platinum member and for booking directly with us. Your kind words will certainly be shared with our team as encouragement for the care they provide every day. We look forward to welcoming you and your family back to Novotel Melbourne Glen Waverley again very soon. Warm regards, James David General Manager

Customer review rating 5.0/5

Constantine C. Business - Confirmed reviews ALL

Magnificent service from the staff at Novotel, especially from Mom, who is an amazing and professional staff member. The service was magnificent, the restaurant served tasty and delicious meals and the rooms were very clean and quiet.

Dear Constantine, Thank you very much for your outstanding review and for awarding us a perfect score. We are truly delighted to read your kind comments and to know that your stay with us was so enjoyable. It is especially rewarding to hear your praise for our team and the magnificent service you received. Your recognition of Mom is greatly appreciated—he is indeed a valued and highly professional member of our team, and your feedback will be proudly shared with him and the wider team. We are also pleased that you enjoyed our restaurant offerings and found your room to be clean, quiet, and comfortable—feeling “just like being at home” is exactly the experience we strive to deliver. Your continued loyalty, including hosting multiple conferences with us over the past few years, means a great deal to us, and we sincerely thank you for your trust in Novotel Melbourne Glen Waverley. We look forward to welcoming you and your colleagues back again very soon. Warm regards, James David General Manager

Customer review rating 4.5/5

Pavan P. P. Business - Confirmed reviews ALL

Comfortable rooms. The bathrooms need a slightly better design. The shampoo dispenser keeps coming in the way. Very little space to have a shower. Food quality is very good and it will be great if you can have more menu items. Overall, a pleasant stay and this is my second time.

Dear Pavan, Thank you for choosing to stay with us again and for sharing such thoughtful feedback following your recent visit. We are delighted to hear that you enjoyed our convenient location, the comfort of your room, and the warm service provided by our team. It is wonderful to know that your overall experience was pleasant. We also appreciate your constructive comments regarding the bathroom layout and the shampoo dispenser. Your feedback is valuable, and we will review these points with our maintenance and design teams to explore possible improvements. Additionally, we are pleased that you enjoyed the quality of our food, and we will certainly take your suggestion for a broader menu into consideration as we continue refining our offerings. Thank you once again for your loyalty and kind words. We look forward to welcoming you back for your third stay in the future. Warm regards, James David General Manager

Customer review rating 5.0/5

Kevin V. N. Business - Confirmed reviews ALL

service excellence, Team always friendly and willing to help.

Dear Kevin, Thank you very much for your wonderful review and for rating your experience a perfect 10/10. We are delighted to hear that you had a GREAT STAY and that our team delivered the level of service excellence you expect and deserve. Your kind words about the friendliness and willingness of our team to assist mean a great deal to us. Even though you mentioned being “bad with names,” please rest assured that we will share your feedback with the entire team—they will be thrilled to know they made such a positive impact on your stay. We also appreciate your continued loyalty as an ALL Gold member and as an Accor Vacation Club member. It is always a pleasure to welcome you, and we are delighted that every aspect of your stay—from the accommodation to the breakfast and WiFi—met your expectations. Thank you again for choosing Novotel Melbourne Glen Waverley. We look forward to welcoming you back on your next business trip. Warm regards, James David General Manager

Customer review rating 5.0/5

Paul H. Friends - Confirmed reviews ALL

Lovely venue , friendly and very helpful staff . Food was excellent.

Dear Paul, Thank you very much for your outstanding 10/10 review and for choosing to stay with us at Novotel Melbourne Glen Waverley. We’re delighted to hear that you enjoyed our venue, found our team friendly and helpful, and that the food exceeded your expectations. It’s wonderful to know that every part of your stay from arrival to departure was excellent. Your feedback means a great deal to our entire team. We’re also pleased that you found the booking process on ALL.com easy and convenient, and we truly appreciate your loyalty as a Gold status member. Your recommendation of our hotel is especially valued. Thank you again for sharing your experience. We look forward to welcoming you back for another enjoyable stay with friends in the future. Warm Regards, James David General Manager

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Other web-users rate our hotel

  • 483 reviews 9.1/10 Location
  • 697 reviews 7.9/10 Room
  • 815 reviews 8.7/10 Service
  • 15 reviews 5.9/10 WiFi
  • 322 reviews 7.3/10 Food
  • 279 reviews 8.2/10 Cleanliness
  • 209 reviews 7.3/10 Breakfast
  • 182 reviews 6.9/10 Amenities

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