Novotel Melbourne Glen Waverley

Novotel Melbourne Glen Waverley 4 stars

Customer review rating (ALL Rating) 4.5/5 1,094 reviews

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Hotel extras

  • Room service currently unavailable

  • WiFi, work space, 32-inch media-hub TV

  • 7 versatile spaces for events

  • 2 minutes to station, 35-minute ride to city

  • Dining choices, shopping, cinema nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Melbourne Glen Waverley

285 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.881154313213116, 145.16462392521382

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Meze Restaurant

Mezé is an innovative and modern take on a traditional cuisine mixed with authentic flavours to deliver classic Mediterranean dishes. Our contemporary cooking style includes fresh and simple ingredients to create the complex yet delicate flavours found

Our accommodation(s)

Visitors looking for hotels in Melbourne can find an excellent range of accommodation at Novotel Melbourne Glen Waverley. This impressive Melbourne hotel features a range of accommodation styles, with Superior, Deluxe and suite options available. Contempo rary and spacious in design, guest rooms feature a variety of convenient amenities, including air-conditioning, a work desk, wired and wireless Internet access, a bar fridge, tea and coffee facilities and a modern ensuite.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,094 reviews

TripAdvisor Rating  4.5/5  1,296 reviews

Good stay

Customer review rating 4.0/5

Paul Families - Confirmed reviews ALL

2 adults 2 kids. Good stay. Minor maintenance issues. Bulging bathroom door at the base. Pillows were to bulky for a comfortable sleep. Room 313 . Great breakfast, pool and sauna was great for all of us. Close proximity to great eating places. We'd recommend to others.

Dear Paul, I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley. Please allow me to express my sincere apologies for the maintenance issue in your room; We will have our team look into this for you. I am glad you provided the feedback as I feel it is a vital element of continuously improving our services and guest experience. I am however pleased that you enjoyed your overall experience with us and enjoyed our facilities and property location. Thank you again for sharing your thoughts and we hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Sincerely, Abbee Barr Guest Service Manager

Lovely food

Customer review rating 2.5/5

Nat Friends - Confirmed reviews ALL

The food was lovely but had an issue with a noisy aircon and rude staff. Brought this up and also sent an email. No reply quite disappointing.

Dear Natalie, Thank you for taking the time to tell us about your experience at the Novotel Melbourne Glen Waverley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have since had the air conditioning looked at and it has been fixed. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and comments you have mentioned to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abbee Barr Guest Service Manager

Absolutely perfect

Customer review rating 5.0/5

Rocky Families - Confirmed reviews ALL

Was most impressed rooms clean food including buffet breakfast was the best we’ve had and the staff are a credit to your establishment nothing was to much trouble will certainly recommend Novotel glen Waverley to all

Dear Rocky, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback and I am pleased to hear you had a comfortable and enjoyable stay. I will share your comments with our team and thank you for the special mention to the front office team, we appreciate it! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abbee Barr Guest Service Manager

Great stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Great stay enjoyed the upgraded room.

Dear Daniel, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback and I am pleased to hear you enjoyed your complimentary upgrade. I will share your comments with our team and pass along the feedback regarding our Car park allocation and Buffet breakfast. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abbee Barr Guest Service Manager

always great service

Customer review rating 3.5/5

Anthony Business - Confirmed reviews ALL

check in and check out is always super smooth, the hotel is well situated for my needs. still no mini bar is a little disappointing, i get the extra work involved but no mini bar and the change to soap dispensers stuck to the wall gives off a bit of a budget vibe.

Dear Anthony, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team particular in regard to mini bar and soap dispenser. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mannoj Arora Guest Service Manager

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Other web-users rate our hotel

  • 270 reviews 8.8/10 Location
  • 491 reviews 7.6/10 Room
  • 567 reviews 9/10 Service
  • 9 reviews 6.6/10 WiFi
  • 238 reviews 8.1/10 Cleanliness
  • 162 reviews 7.2/10 Food
  • 103 reviews 7.9/10 Breakfast
  • 85 reviews 5.7/10 Value

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