Novotel Melbourne Glen Waverley 4 stars

Customer review rating (ALL Rating) 4.5/5 1,805 reviews

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Novotel Melbourne Glen Waverley - Image 1
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285 Springvale Road, 3150 GLEN WAVERLEY, Australia

Description

Hotel extras

  • Room service available

  • WiFi, work space, 42-inch TV with foxtel

  • 8 versatile spaces for events

  • 2 minutes to Glen Waverley station, 35-minute ride to city

  • Onsite secure car parking, Meze restaurant and bar, with shopping, cinema nearby

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Melbourne Glen Waverley

285 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.881154313213116, 145.16462392521382

Telephone
Fax +61 3 8561 2345

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Meze Restaurant

Meze is an innovative and modern take on a traditional cuisine. Taking inspiration from the spice routes between India and the Middle East our menu offers a unique blend of Middle Eastern, Indian, and International Classics.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,805 reviews

TripAdvisor Rating  4.3/5  1,319 reviews

Ok stay

Customer review rating 2.0/5

Joe D. Business - Confirmed reviews ALL

Dear Joe, Thank you for taking the time to share your feedback with us, and for choosing to stay at Novotel Glen Waverley for the 5th time! We’re thrilled to hear that you’ve consistently enjoyed our room and service. We sincerely apologize for the inconvenience you experienced with the shower design in your room. For your future stays, we would be happy to allocate a room with a walk-in shower to ensure a more comfortable experience. Your continued loyalty as a valued guest means a lot to us, and we look forward to welcoming you back again soon. Best Regards, Ashan Abeykoon General Manager

Well located but noisy on weekends

Customer review rating 4.0/5

Hs Business - Confirmed reviews ALL

Dear Harcharan , Thank you for sharing your feedback. I’m pleased to hear that you had a good stay and enjoyed our breakfast, the cleanliness of your room, and the service provided by our team. I regret that noise levels on the weekend impacted your experience. Please know that we take guest comfort seriously, and we will review this to see how we can minimize disturbances. Additionally, I’ve noted your concerns regarding the WiFi and will ensure our team looks into this to improve connectivity for future stays. We truly appreciate your recommendation and hope to welcome you back for an even better experience. Should you have any preferences for your next visit, please do not hesitate to reach out to us directly. Best regards, Ashan Abeykoon General Manager

Enjoyable

Customer review rating 4.0/5

Jay. Couples - Confirmed reviews ALL

Dear Jay, Thank you for your kind words about our hotel! We’re delighted that you enjoyed your stay. However, I’m sorry to hear that our restaurant menu did not meet your expectations. We appreciate your feedback and will certainly take it into consideration as we continue to improve our dining offerings. We hope to welcome you back in the future and provide an even better experience. Sincerely, Mannoj Arora Guest Services Manager

Good stay and well located

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Dear Peter, Thank you for sharing your feedback with us! We’re thrilled to hear that you had a great stay and enjoyed the convenience of our location. We also appreciate your kind words about our team and are glad you found the booking experience easy. Your feedback is valuable to us, and we are pleased to know you were satisfied with most aspects of your stay, from check-in to cleanliness. As a valued Silver member of the ALL – Accor Live Limitless loyalty program, we truly appreciate your continued support. We\'re glad you enjoyed your stay and we look forward to welcoming you back for many more memorable visits. Warm Regards, Ashan Abeykoon General Manager

Staff - Professional and friendly. Front Office and room service particularly so. Room was always neat and TIDY.

Customer review rating 5.0/5

Annette B. Couples - Confirmed reviews ALL

Dear Annette, Thank you so much for your fantastic feedback! We are absolutely delighted to hear that Novotel Glen Waverley continues to be your GO-TO HOME in Melbourne. It’s wonderful to know that our staff, particularly in the Front Office and Room Service, have made such a positive impression. We take great pride in maintaining high standards of service, and it’s rewarding to hear that you noticed our efforts to keep the rooms tidy and clean. We’re also grateful for your continued loyalty as a Gold member of the ALL – Accor Live Limitless program. Your seamless booking experience and recommendation of our hotel and loyalty program mean a lot to us. It’s fantastic to know that the nearby eateries have been a highlight of your stays with us. Your feedback on our sustainable development initiatives and your satisfaction with the overall experience are truly appreciated. We’re committed to delivering value for money while adapting to the evolving environment, and your insights help us strive for continuous improvement. We look forward to welcoming you back to your “home” in Melbourne very soon. Warm Regards, Ashan Abeykoon General Manager

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Other web-users rate our hotel

  • 471 reviews 9.5/10 Location
  • 726 reviews 7.6/10 Room
  • 882 reviews 8.9/10 Service
  • 7 reviews 8.9/10 WiFi
  • 304 reviews 7.9/10 Cleanliness
  • 300 reviews 7.5/10 Food
  • 219 reviews 8/10 Breakfast
  • 63 reviews 7.2/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.