Information message

Novotel Melbourne Glen Waverley Hotel 4 stars

Customer review rating 4.5/5 9,722 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Best price guarantee

How it works?
Novotel Melbourne Glen Waverley
See on a map
+ 19 Services

Hotel extras

  • Buffet breakfast and room service currently unavailable

  • WiFi, work space, 32-inch media-hub TV

  • 7 versatile spaces for events

  • 2 minutes to station, 35-minute ride to city

  • Dining choices, shopping, cinema nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Melbourne Glen Waverley

285 Springvale Road
3150 glen waverley
australia

Tel: +61385612345

Fax: (+61)3/85612350

Check-in from 14h00

Check out up to 11h00

  • SPRINGVALE RD :  742 CHADSTONE

  • By plane

    TULLAMARINE MEL At 45km / 27.96 miles - Shuttle paying

  • By train

    GLEN WAVERLEY At 0.5km / 0.31 miles

GPS :-37.880932, 145.165207

Hotel services

URBAN CITIZEN

Urban Citizen is open for dinner on Thursday, Friday and Saturday nights. Bookings are essential.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Breakfast à la carte Additional charge
Meetings/Events
  • 7 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 200 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 200 non-smoking rooms
    • 6 floors
  • Languages spoken at the hotel
    • English
    • Japanese
    • Italian
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line Additional charge
    • WiFi in the communal areas Additional charge
    • WiFi at the hotel
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • MEL Additional charge
    • TULLAMARINE MEL Additional charge
  • Undercover secure Additional charge
    • On site
    • 100 parking spaces
    • Private
Well-being
  • Indoor Swimming Pool Currently unavailable
    • Covered
    • On site
  • Fitness Center Currently unavailable
    • On site

Our accommodation(s)

Visitors looking for hotels in Melbourne can find an excellent range of accommodation at Novotel Melbourne Glen Waverley. This impressive Melbourne hotel features a range of accommodation styles, with Superior, Deluxe and suite options available. Contempo rary and spacious in design, guest rooms feature a variety of convenient amenities, including air-conditioning, a work desk, wired and wireless Internet access, a bar fridge, tea and coffee facilities and a modern ensuite.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 242

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Melbourne Glen Waverley

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

9,722 reviews

TripAdvisor Rating 4.5/5

1,287 reviews

Great service , exceptional staff

Customer review rating 5.0/5

Shane J. M. Business - 26/08/2021 Confirmed reviews ALL

Very well looked after in this COVID environment, great breakfast pack!

Dear Shane, I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley. I am pleased to read that you enjoyed your overall visit with us, with particular mention to our friendly staff. Additionally it is delightful to know that you enjoyed our Grazing Breakfast Box & our team looked after you well throughout your stay, it is always a pleasure being able to share positive feedback with the team; therefore I thank you for sharing your experience with me. We hope to welcome you back in the near future Shane with your next visit being just as pleasant as the previous one. Sincerely, Joleen R Hurst, General Manager.

Absolutely Great Stay!

Customer review rating 5.0/5

Alan Couples - 03/08/2021 Confirmed reviews ALL

After having to cancel twice due to Illness and lockdown we were able to book in on the very last day of our Groupon Voucher. Our initial booking included 12 others for a birthday celebration and they all had a great experience by all reports. When we rebooked the assistance received could not have been better. On arrival the same level of service was received. The location of the hotel is perfect and we were extremely happy with our room, which was very clean an roomy. I usually refrain from giving perfect reviews but in this instance it is absolutely deserved!

Dear Alan, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased to read that overall you had a comfortable stay and enjoyed your visit with us, with particular mention to our comfortable, clean rooms, the convenient location and the service provided by our Front Office team with special mention to May. I have passed your feedback forward to the team as I am sure it will be wonderful encouragement for them to continue to great work! Thank you again for sharing your experience Alan, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen R Hurst General Manager

Wonderful staff

Customer review rating 5.0/5

Bron C. Business - 19/07/2021 Confirmed reviews ALL

I arrived at the hotel in Glen Waverley just as lockdown for all of Victoria was announced. The staff were so caring and kind, even though I'm sure they had their own worries and disappointments to deal with. My stay was super comfortable and every single staff member was just so lovely to deal with, and they all went out of their way to make me feel welcome, safe and looked after. I'm very grateful to them all.

Dear Bronwyn. We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased to read that you had a comfortable stay and enjoyed your visit with us even under such tough circumstances. Additionally it is delightful to know that our team looked after you well throughout your stay, it is always a pleasure being able to share positive feedback with the team; therefore I thank you for sharing your experience with me. We hope to welcome you back in the near future Bronwyn with your next visit being just as pleasant as the previous one. Thank you again for sharing your experience. Sincerely, Joleen R Hurst General Manager

Good location, lovely staff

Customer review rating 4.0/5

Inez Friends - 19/07/2021 Confirmed reviews ALL

Hotel is starting to show some ageing signs but the location and staff are wonderful. A short 5 minute walk to the major shopping centre. The breakfast is incredible, hats off to the chef, it was amazing

Dear Inez, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service and our hotels convenient location. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future Inez with your next visit being just as pleasant as the previous one. Thank you again for sharing your experience. Sincerely, Joleen R Hurst General Manager

Lovely customer service

Customer review rating 5.0/5

Nancy Couples - 18/07/2021 Confirmed reviews ALL

We had a lovely stay. Facilities were clean and easy to access. The food was delicious and the staff were very welcoming, helpful and friendly. We will definitely be back

Dear Kim, Thank you for taking the time to tell us about your recent stay with us at the Novotel Melbourne Glen Waverley. What an uplifting review; I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our clean and easy accessible facilities as well as helpful and friendly staff. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. Thank you again for sharing your experience Kim and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen R Hurst, General Manager.

Excellent Staff

Customer review rating 5.0/5

Katrina C. Solo - 14/07/2021 Confirmed reviews ALL

I have stayed at the Novotel Glen Waverley many times before, but this was a much longer stay for me due to illness in my family, and the staff at this Novotel are an asset to Accor and this hotel. Friendly, kind, helpful and knowledgeable.

Dear Katrina, Thank you for taking the time to tell us about your recent stay with us at the Novotel Melbourne Glen Waverley. What an uplifting review; I am so pleased to read that you had a comfortable stay and enjoy your visits here with us. As a valued member and loyal guest to Novotel Melbourne Glen Waverley it is wonderful to know that my team are looking after you well and your comments undoubtedly serve as great motivation for us to continue improving our services. We hope to welcome you back in the near future Katrina with your next visit being just as pleasant as the previous one. Sincerely, Joleen R Hurst, General Manager.

Very enjoyable stay

Customer review rating 4.0/5

Louise P. Couples - 14/07/2021 Confirmed reviews ALL

We really liked our stay, the restaurant was lovely, affordable prices, unfortunately no room service

Dear Louise, Thank you for taking the time to tell us about your recent stay with us at the Novotel Melbourne Glen Waverley. What an uplifting review; I am so pleased to read that you had a comfortable stay and enjoyed your visit with us. Additionally it is delightful to know that you enjoyed your experience at Urban Citizen restaurant. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. I appreciate you taking the time to share your comments Louise and we hope you welcome you back again soon! Sincerely, Joleen R Hurst, General Manager.

Great Location, comfortable. Staff super helpful

Customer review rating 4.0/5

Graham Couples - 13/07/2021 Confirmed reviews ALL

stayed for 4 nights, everything was so easy, from check in to check out. Rooms were comfortable, dark at night and mostly quiet. Had some screaming children one night after 9.30pm, (not upset screaming but playing screaming, was a bit too loud for that time of night but staff were very helpful and noise subsided quickly.

Dear Graham, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service and our hotels convenient location. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future Graham with your next visit being just as pleasant as the previous one. Thank you again for sharing your experience. Sincerely, Joleen R Hurst General Manager

Nice, clean and functional rooms

Customer review rating 4.0/5

Charlie Couples - 13/07/2021 Confirmed reviews ALL

Great design and use of space in the room. Bedhead lighting was a nice touch. Bathroom mirror lighting was excellent too. Shower was a little small. However, overall it was a great room - very clean and comfortable. Terrific staff. All approachable and helpful. The reason this didn't score a 10 was because of parking costs. Parking should be complimentary. $25 is excessive for a car park that isn't managed by a security guard or external company. This is the only thing I wasn't satisfied about unfortunately. Everything else was a nice experience!

Dear Charles, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I am glad to read that you enjoyed your visit and found our hotel rooms nice, clean and functional. I am also glad that you found the design and lighting in the room excellent. Additionally it is delightful to know that our team looked after you well during your stay. We hope to welcome you back in the near future Charles with your next visit being just as pleasant as the previous one. Thank you again for sharing your experience. Sincerely, Joleen R Hurst General Manager

Great location

Customer review rating 4.5/5

Diane H. Friends - 12/07/2021 Confirmed reviews ALL

2 night stay. Liked the addition of a cocktail option as part of the free drinks card. Clean room. Staff very pleasant. Overall very happy

Dear Francesca, Thank you for taking the time to tell us about your recent stay with us at the Novotel Melbourne Glen Waverley. I am pleased to read that you enjoyed your overall visit with us, with particular mention to our friendly staff and clean rooms. Additionally it is delightful to know that you enjoyed our cocktail selection. It is always a pleasure to receive positive feedback as I feel it serves as an important encouragement to all of our staff to continue working hard to provide an exceptional experience for all of our guests. I appreciate you taking the time to share your comments Francesca and we hope you welcome you back again soon! Sincerely, Joleen R Hurst, General Manager.

Great Stay

Customer review rating 5.0/5

Rebecca C. Solo - 12/07/2021 Confirmed reviews ALL

Quick and easy check in, rooms are clean and beds are very comfy. Great location, close to lots of restaurants and entertainment. A nice close get away.

Dear Rebecca, Thank you for taking the time to tell us about your recent stay with us at the Novotel Melbourne Glen Waverley. What an uplifting review; I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to the quick and easy check in, our clean and comfortable rooms and the hotel's convenient location. It is always a pleasure to receive positive feedback as I feel it serves as an important encouragement to all of our staff to continue working hard to provide an exceptional experience for all of our guests. I appreciate you taking the time to share your comments Rebecca and we hope you welcome you back again soon! Sincerely, Joleen R Hurst, General Manager.

Excellent Location, Great Staff

Customer review rating 5.0/5

Erny Friends - 11/07/2021 Confirmed reviews ALL

My Stay was fantastic, The Staff in Particular Burhan was so very helpful. There were issues with my 3rd Party Booking for the room. And Burhan just put me at ease. He fixed everything. Thankyou for a great stay. We will gladly return. Erny

Dear Erny, I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley. I am so pleased that you enjoyed your overall experience with us and trust you were able to have a relaxing visit. Additionally it is delightful to know that you were pleased with our team’s customer service, with particular mention to the service provided by Burhan. I have passed your feedback forward as I am sure it will be wonderful encouragement for him to continue the great work! Thank you again for sharing your thoughts Erny and we hope to welcome you back in the near future! Sincerely, Joleen R Hurst, General Manager.

Awesome room

TripAdvisor rating 5.0/5

Mark_Dutton888 Business - 06/04/2021 TripAdvisor review

The Novotel Glen Waverley is in a great location, close to lots of options for eating. The room was fantastic, very spacious, clean, bed was perfect. Love the style of the rooms also. Parking easy. Recommend them for sure.

Not there yet

TripAdvisor rating 4.0/5

Murray C 26/03/2021 TripAdvisor review

They are still recovering from the pandemic restrictions. No buffet breakfast, restaurant closed, no biscuits in room, no handtowels, minimum soap. However staff were excellent despite the circumstances!

Family weekend visit

TripAdvisor rating 4.0/5

lpnhatrang 10/03/2021 TripAdvisor review

We came to Mel. to visit my Uncle in Springdale and Novotel Glen Waverley is only 10 min. drive from my Uncle’s house. Room are spacious and very clean, love the comfortable bed & pillows. The hotel is connected to a small complex which has cinema and entertainment for family with children. Hotel is surrounded by many good restaurants and cafe, 5 min. walk to Coles and DJ stores. We had a pleasant stay.

Example of an excellent hotel

TripAdvisor rating 5.0/5

bdrag17 24/02/2021 TripAdvisor review

Absolutely outstanding hotel. The staff were very approachable and helpful- they went above and beyond to make sure we had the best stay. The best barista made coffee available downstairs without leaving your hotel. The rooms are extremely clean and comfortable. I will stay here again and highly recommend this hotel to everybody. It’s a true example of an excellent hotel and customer service!!!

Nice Stay

TripAdvisor rating 4.0/5

BK1970 10/02/2021 TripAdvisor review

We decided to spend a night at the hotel for a 60th birthday party nearby and picked the Novotel as we are Accor Members. The hotel didn't disappoint, it was clean, staff were friendly and the rooms comfortable.

Great Stay

TripAdvisor rating 5.0/5

JOE B 15/01/2021 TripAdvisor review

Staff very friendly and very helpful, nothing was too much trouble, the room was great quite and spotless, the breakfast was well worth having and presented well, parking was easy. We will come back again soon

Great location with excellent views.

TripAdvisor rating 5.0/5

Reaps 15/01/2021 TripAdvisor review

Never previously stayed here before and was pleasantly surprised with easy check-in and great service from the staff member whom was covering both the counter and the rooms due the covid restrictions. Just like to thank her for a great stay and was always very helpful with any inquires that we had. Room was great and very quite considering it was on a main road in Melbourne and easy to get to. Everything was well maintained from the entrance to the room. Only downside was that the restaurant was closed but understand with the situation at present. Highly recommend and plan on staying there again over the next few weeks for appointments in the area. Thanks again for a great stay.

First Time Visit

TripAdvisor rating 4.0/5

tahititony2020 Business - 21/02/2020 TripAdvisor review

The staff were friendly and serviable. The hotel room was clean and well maintained. The hotel's location was ideal for what I was there for, and had several good restaurants within a short walking distance. Easy and quick to catch a taxi.

Hi Tahititony2020 Thank you for taking your time to share your experience and glad you enjoyed the stay with us, It is always a pleasure to receive positive feedback and gives us so much satisfaction to hear how much you enjoyed the stay with us. I will share your comments with our team and this will definitely bring a smile to some faces. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again in the future. Sincerely, Joleen Hurst General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in glen waverley