Novotel Melbourne Glen Waverley 4 stars

Customer review rating (ALL Rating) 4.4/5 1,657 reviews

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Description

Hotel extras

  • Room service available

  • WiFi, work space, 42-inch TV with foxtel

  • 8 versatile spaces for events

  • 2 minutes to Glen Waverley station, 35-minute ride to city

  • Onsite secure car parking, Meze restaurant and bar, with shopping, cinema nearby

Our accommodation(s)

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Hotel location

Novotel Melbourne Glen Waverley

285 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.881154313213116, 145.16462392521382

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Meze Bar

Open 7 days for light meals, Meze Bar is perfect for enjoying your favourite drink, while catching up on work or winding down for the weekend. From 12pm - late, Meze Bar has an extensive beverage list featuring local wines, beers and delicious cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,657 reviews

TripAdvisor Rating  4.3/5  1,325 reviews

Customer review rating 4.5/5

Pavan P. P. Business - Confirmed reviews ALL

Comfortable rooms. The bathrooms need a slightly better design. The shampoo dispenser keeps coming in the way. Very little space to have a shower. Food quality is very good and it will be great if you can have more menu items. Overall, a pleasant stay and this is my second time.

Dear Pavan, Thank you for choosing to stay with us again and for sharing such thoughtful feedback following your recent visit. We are delighted to hear that you enjoyed our convenient location, the comfort of your room, and the warm service provided by our team. It is wonderful to know that your overall experience was pleasant. We also appreciate your constructive comments regarding the bathroom layout and the shampoo dispenser. Your feedback is valuable, and we will review these points with our maintenance and design teams to explore possible improvements. Additionally, we are pleased that you enjoyed the quality of our food, and we will certainly take your suggestion for a broader menu into consideration as we continue refining our offerings. Thank you once again for your loyalty and kind words. We look forward to welcoming you back for your third stay in the future. Warm regards, James David General Manager

Customer review rating 5.0/5

Kevin V. N. Business - Confirmed reviews ALL

service excellence, Team always friendly and willing to help.

Dear Kevin, Thank you very much for your wonderful review and for rating your experience a perfect 10/10. We are delighted to hear that you had a GREAT STAY and that our team delivered the level of service excellence you expect and deserve. Your kind words about the friendliness and willingness of our team to assist mean a great deal to us. Even though you mentioned being “bad with names,” please rest assured that we will share your feedback with the entire team—they will be thrilled to know they made such a positive impact on your stay. We also appreciate your continued loyalty as an ALL Gold member and as an Accor Vacation Club member. It is always a pleasure to welcome you, and we are delighted that every aspect of your stay—from the accommodation to the breakfast and WiFi—met your expectations. Thank you again for choosing Novotel Melbourne Glen Waverley. We look forward to welcoming you back on your next business trip. Warm regards, James David General Manager

Customer review rating 5.0/5

Paul H. Friends - Confirmed reviews ALL

Lovely venue , friendly and very helpful staff . Food was excellent.

Dear Paul, Thank you very much for your outstanding 10/10 review and for choosing to stay with us at Novotel Melbourne Glen Waverley. We’re delighted to hear that you enjoyed our venue, found our team friendly and helpful, and that the food exceeded your expectations. It’s wonderful to know that every part of your stay from arrival to departure was excellent. Your feedback means a great deal to our entire team. We’re also pleased that you found the booking process on ALL.com easy and convenient, and we truly appreciate your loyalty as a Gold status member. Your recommendation of our hotel is especially valued. Thank you again for sharing your experience. We look forward to welcoming you back for another enjoyable stay with friends in the future. Warm Regards, James David General Manager

Customer review rating 5.0/5

Cheryl A. Couples - Confirmed reviews ALL

Staff are very friendly and helpful which makes our stay very enjoyable.

Dear Cheryl, Thank you so much for your wonderful review and for your continued loyalty to Novotel Melbourne Glen Waverley. We are delighted to hear that you enjoyed another great stay with us. Your kind words about our friendly and helpful team are truly appreciated, and I will be sure to share your special mention with our chef — he will be thrilled to know his omelettes made such a positive impact on your stay! We are grateful for your Platinum loyalty and for taking the time to share your experience. It is always a pleasure to welcome you, and we look forward to hosting you again soon. Warm regards, James David General Manager

Customer review rating 3.5/5

Eng S. S. Couples - Confirmed reviews ALL

A good budget hotel at a good location near amenities and restaurants. Our corridor was dark in the evening with lights broken down. Room is pretty much no frills with a small TV.

Dear Eng S. S., Thank you for sharing your feedback and for your positive rating. We’re glad to hear you enjoyed our convenient location and found the hotel to offer good value. We appreciate you letting us know about the corridor lighting issue — hotel actually turns lights down after 10 pm every night so our valued guests can enjoy comfortable night sleep, but we have enough lighting available after this time. We also take note of your comments regarding the in-room amenities, as guest comfort is very important to us. Thank you once again, and we hope to have the chance to welcome you back for an even better experience. Kind regards, James David General Manager

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Other web-users rate our hotel

  • 478 reviews 9.1/10 Location
  • 694 reviews 7.9/10 Room
  • 818 reviews 8.6/10 Service
  • 15 reviews 5.9/10 WiFi
  • 321 reviews 7.4/10 Food
  • 281 reviews 8.1/10 Cleanliness
  • 212 reviews 7.3/10 Breakfast
  • 179 reviews 7/10 Amenities

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