Novotel Melbourne Glen Waverley Hotel 4 stars

Name: Novotel Melbourne Glen Waverley
Address: GLEN WAVERLEY, 3150, AUSTRALIA
Telephone: (+61)3/85612345
Rating: 4.5

Customer review rating 4.5/5 9,419 reviews

ALLSAFE approved hotel

Best price guarantee

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+ 25 Services

Novotel Melbourne Glen Waverley Hotel

Hotel that makes every moment matter

We look forward to welcoming you to Novotel Melbourne Glen Waverley.Listening to our guests needs is key. Feel welcome to contact me if I can help. Ms Joleen R Hurst +61 408 686 953

Ms Joleen R Hurst, Hotel Manager

Settle into 4-star comfort at Novotel Melbourne Glen Waverley hotel. Sleek design with splashes of colour, natural light and tech features make your room a haven for work or pleasure. Energise in the indoor pool or fitness centre, then tuck in to breakfast in the stylish light-filled restaurant - days get off to a great start at Novotel.

Half an hour from Melbourne CBD, Novotel Melbourne Glen Waverley provides an excellent base for exploring the city and its surrounds. This contemporary Melbourne hotel is within easy reach of a number of local attractions, including an array of golf cours es, Century City Walk dining and entertainment precinct, Centro the Glen Shopping Centre and Monash Aquatic and Recreation Centre. Guests can also explore the nearby Dandenong Ranges, Healesville, the Yarra Valley, Mornington Peninsula and Phillip Island.

Guests staying at Novotel Melbourne Glen Waverley can enjoy access to Melbourne and its beautiful surrounds. Nearby attractions include the Dandenong Ranges, Healesville Sanctuary, the Yarra Valley wine region, Phillip Island and the Mornington Peninsula.

Hotel extras

WiFi, work space, 32-inch media-hub TV
Modern Australian dining, fresh local produce
7 versatile spaces for events
2 minutes to station, 35-minute ride to city
Dining choices, shopping, cinema nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet (Paying)
- WIFI in the communal areas WiFi in the communal areas
- WIFI in your room (Paying)
- WIFI access (Paying)
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking (Paying)
- Bus/coach parking area (Paying)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Babysitting on request (Nearby)Paying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
TULLAMARINE MELPaying
Languages spoken at the hotel
- English
- Italian
- Japanese
Reception open 24 hours a day
Dry cleaning / Ironing
Boutiques/shopping
- Cash machine Adjacent to the hotel
- Currency exchange
Concierge

Indoor heated pool
Fitness centre
Well-being
- Massage (Paying) (Nearby)
- Sauna
Babysitting on request (Nearby)Paying
GolfPaying
- Golf course 18 holes (Paying) (Nearby)
- Golf course 9 holes (Paying) (Nearby)
- Golf practice facilities (Paying) (Nearby)
- Golf lessons (Paying) (Nearby)
Grass tennis court (Nearby)Paying
Other sports activities
- Bicycles rental (Paying) (Nearby)
- Basketball facilities (Nearby)
- Billiards/Snooker (Paying) (Nearby)
- Jogging track (Nearby)

BreakfastPaying
1 restaurant(s)
1 bar(s)

7 meeting room(s)
Congresses/conventions
- Congress center congrs
- Conventions hotel conven
Copy/print service available

In accordance with recent Government directives in response to slowing the spread of COVID-19, Hotel facilities may experience temporary closures or changes to operating times and/or services provided. Please contact our reception for further details . Novotel Melbourne Glen Waverley is an accredited ALLSAFE hotel - practicing the highest of standards in health and hygiene for the comfort and well-being of all guests.

Hotel location

Novotel Melbourne Glen Waverley

285 Springvale Road
3150 glen waverley
australia

Tel: +61385612345

Fax: (+61)3/85612350

Contact email :

Check-in from 14h00

Check out up to 11h00

SPRINGVALE RD : 742 CHADSTONE

By plane
TULLAMARINE MEL At 45km / 27.96 miles - Shuttle paying
By train
GLEN WAVERLEY At 0.5km / 0.31 miles

GPS :-37.880932, 145.165207

Our accommodation(s)

Visitors looking for hotels in Melbourne can find an excellent range of accommodation at Novotel Melbourne Glen Waverley. This impressive Melbourne hotel features a range of accommodation styles, with Superior, Deluxe and suite options available. Contempo rary and spacious in design, guest rooms feature a variety of convenient amenities, including air-conditioning, a work desk, wired and wireless Internet access, a bar fridge, tea and coffee facilities and a modern ensuite.

Rooms (4)
Suites (2)

Standard Room 1 Queen Bed

Accessible room

Max. number of persons: 2
Area: From 28 m² / 301 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Standard Room 2 Double Beds

Max. number of persons: 4
Area: From 28 m² / 301 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Superior Room 1 King Bed

Max. number of persons: 2
Area: From 28 m² / 301 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Deluxe Room 1 King Bed

Max. number of persons: 2
Area: From 28 m² / 301 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Rooms

Our restaurants and bars

URBAN CITIZEN

Type of cuisine: Regional

Urban Citizen is open for dinner on Thursday, Friday and Saturday nights. Bookings are essential.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BAR

Enjoy a drink at Urban Citizen, choosing from our range of wines, beers, spirits, and cocktails. Hot and cold snacks are also available from the snack menu.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 7
Maximum size: 242 m²
Maximum capacity: 250 people
Maximum banquet capacity: 200 people

Find out more

example of an excellent hotel

Branka D. Families - 24/02/2021 Confirmed reviews ALL

Without a doubt one of the extremely clean and comfortable hotels I’ve stayed at. The staff are polite and friendly and go above and beyond to make sure you have the best time. Superb barista made coffee downstairs (without leaving your hotel). We will definitely come back with friends and i highly recommend this hotel.

Dear Branka, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. What an uplifting review; I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service. I am also glad that you were able to enjoy our barista made coffee here at the hotel. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future Branka with your next visit being just as pleasant as the previous one. Thank you again for sharing your experience. Sincerely, Joleen Hurst General Manager

Example of an excellent hotel

bdrag17 24/02/2021 TripAdvisor review

Absolutely outstanding hotel. The staff were very approachable and helpful- they went above and beyond to make sure we had the best stay. The best barista made coffee available downstairs without leaving your hotel. The rooms are extremely clean and comfortable. I will stay here again and highly recommend this hotel to everybody. It’s a true example of an excellent hotel and customer service!!!

Relaxing, safe and friendly

Anonymous Solo - 23/02/2021 Confirmed reviews ALL

I often choose to spend 1 night each week here to recharge. I always look forward to it - it's conveniently located for me, and I can immediately relax when I enter the room. I know that everything has been cleaned hygienically for COVID-19.

Dear Leanne, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service and our hotels convenient location. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Thank you again for sharing your experience. Sincerely, Joleen Hurst General Manager

Relaxing

Linda S. Solo - 22/02/2021 Confirmed reviews ALL

If there's one thing I love about the Deluxe room it's the spa. Truly relaxing. I would like to make one suggestion though. I think there should be an option to have a queen size bed in the Deluxe rooms. Wonderful to have the King bed but unfortunately with these new beds the line down the middle is still quite pronounced. I have been relegated to a single bed as my mum's carer and miss stretching out in the middle. A very small thing but as a single person it would be wonderful to have that option and would make the stay perfect. I noticed the bedside tables can also be used as a small table for the chaise lounge. Excellent idea. I really missed the other tables when they were removed so cudos for that one. Also, I understand why the breakfast room is not open and I know it is short staffed at the moment but it would also be nice if the breakfast box could be delivered to your room. Not great to have to look decent enough to go to reception and pick up food when you would much rather be laying in bed. I ate in the restaurant for dinner and it is a strange and complicated menu (previous manager was a lovely man and Egyptian so it is Middle Eastern inspired) but I thoroughly enjoyed the lamb tacos. I plan to make my visits to Novotel Glen Waverley a regular thing if I can find a replacement carer for the night and overall, I always enjoy my visits.

Dear Linda, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased you enjoyed your visit with us and had a relaxing stay. I also wish to thank you for your honest feedback regarding your experience and suggestions. It is vital for us to learn of how we can improve so we may continually develop and improve our services and guest experience moving forward. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Thank you again Linda for sharing your experience. Sincerely, Joleen Hurst General Manager

Great location, value and customer service!

Susan Families - 22/02/2021 Confirmed reviews ALL

We had a little getaway for the family (2 adults and 2 children) and had a wonderful time. Nice clean rooms, comfy beds and breakfast was great!

Dear Susan, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. What an uplifting review; I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service and our hotels convenient location. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Thank you again for sharing your experience. Kind Regards Joleen Hurst General Manager

Covid19 ruined stay of course

Anonymous Couples - 20/02/2021 Confirmed reviews ALL

Great under the circumstances. All staff good

Dear Paul, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Clean and Well presented

Andrew Business - 19/02/2021 Confirmed reviews ALL

Given that it was during COVID, the hotel was clean and easy to use. The team at the hotel were great and very accomodating.

Dear Andrew, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service and cleanliness of our hotel . Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Thank you again for sharing your experience. Sincerely, Joleen Hurst General Manager

Very pleasant

Paul Couples - 15/02/2021 Confirmed reviews ALL

Reception staffs were pleasant and the room and bathroom were well kept and clean.

Dear Paul, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Thank you again for sharing your experience Sincerely, Joleen Hurst general Manager

Great hotel staff

Wendy C. Couples - 15/02/2021 Confirmed reviews ALL

We had a lovely stay. The staff at the front desk were friendly and check in was a breeze. Really enjoyed the bar.. again lovely staff.... good wine selection and nice food to snack on.

Dear Wendy, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen R Hurst General Manager

Well located

Terry Solo - 15/02/2021 Confirmed reviews ALL

Staff is friendly n good follow up

Dear Terrence, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to hear that the staff are friendly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen R Hurst General Manager

Anonymous Friends - 15/02/2021 Confirmed reviews ALL

Lovely hotel in a great location, very clean, friendly staff.

Dear Leanne, We very much appreciate your comments regarding your stay at the Novotel Melbourne G. Waverley. I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service and our hotels convenient location. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Thank you again for sharing your experience Sincerely, Joleen Hurst General Manager

good stay

Anonymous Business - 14/02/2021 Confirmed reviews ALL

Staff were friendly. Room were nice and spacious.

Dear Nick, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Thank you again for sharing your experience Sincerely, Joleen Hurst General Manager

Great Service

Jenni L. Business - 14/02/2021 Confirmed reviews ALL

During the Covid scar last week I was made to feel safe and informed each time I was at reception. The staff were extremely accommodating especially "Red" who I think from memory was in charge of sales.

Dear Jenni, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased you enjoyed your visit with us and it is so encouraging to see such a wonderful review. Additionally it is delightful to know that you were pleased with our teams customer service , with particular mention to the service provided by Red in sales. I have passed your feedback forward as I am sure it will be wonderful encouragement for him to continue his great work! Thank you again for sharing your experience Jenni , and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Very Clean and Welcoming

Vicki Solo - 14/02/2021 Confirmed reviews ALL

The reception staff were very friendly on arrival. The room was a good size and very clean. The hotel is in a great location near lots of restaurants. I didn't get to experience the bar or restaurant. Overall the hotel has a lovely energy about it. My only negative is the $25 parking fee. I think its a bit steep being out of the city.

Dear Vicki, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service and our hotels convenient location. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Thank you again for sharing your experience Sincerely, Joleen Hurst General Manager

Very comfortable stay

Greg B. Couples - 12/02/2021 Confirmed reviews ALL

Good location - close to shopping mall and food shops (mostly Asian). Spacious rooms, very clean with king beds. Staff very friendly and helpful.

Dear Greg, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service and our hotels convenient location. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Thank you again for sharing your experience. Sincerely, Joleen Hurst General Manager

Nice Stay

BK1970 10/02/2021 TripAdvisor review

We decided to spend a night at the hotel for a 60th birthday party nearby and picked the Novotel as we are Accor Members. The hotel didn't disappoint, it was clean, staff were friendly and the rooms comfortable.

Rachielle T. Couples - 09/02/2021 Confirmed reviews ALL

Great service, nice room, friendly staff

Dear Rachielle, I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley. I am so pleased you enjoyed your visit; it is delightful to know that our team looked after you well throughout your stay, it is always a pleasure being able to share positive feedback with the team; therefore I thank you for sharing your experience with me. Thank you again for sharing your thoughts Rachielle and we hope to welcome you back in the near future! Sincerely, Joleen R Hurst, General Manager.

Badly advertised

Jarryd S. Couples - 08/02/2021 Confirmed reviews ALL

it was disappointing that the package was still advertised with a buffet breakfast and in room spending credit when neither were available. The boxed breakfasts were ok, but definitely not what we expected. There was nothing open to spend our room credit on. The room itself was ok, the pillows weren't great so neither of us slept well

Dear Jarryd, Thank you for taking the time to tell us about your experience at the Novotel Melbourne Glen Waverley. I wish to extend my sincere apologies for your recent experience with us. Please be assured that excellent customer service and high guest satisfaction are both of vital importance to us and I am very sorry that your experience did not meet your expectations, I am thankful you brought your thoughts to our attention so we may improve our services moving forward. I have advised our Assistant Manager Kavita to contact you to discuss your experience at the earliest convenience. We appreciate you sharing your concerns Jarryd , and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joleen Hurst General Manager

Comfortable stay

Joy Couples - 07/02/2021 Confirmed reviews ALL

Lovely experience for check in and check out. Room was clean and tidy.

Dear Joy, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased you enjoyed your visit and were able to have a lovely time staying with us. Additionally it is delightful to know that our team looked after you well during check-in , check out and throughout your stay, it is always a pleasure being able to share positive feedback with the team; therefore I thank you for sharing your experience with me. We hope to welcome you back to Novotel Glen Waverley very soon! Thank you again for sharing your experience. Sincerely, Joleen Hurst General Manager

Always a pleasure, great to see the staff again!

Raie C. Business - 06/02/2021 Confirmed reviews ALL

Glen Waverley is my home away from home when travelling to Melbourne. Was great to see the staff again. Service is always great and everyone is always friendly and welcoming. Can’t fault the team and hotel.

Dear Raie, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. What an uplifting review; I am so pleased to read that you had a comfortable stay and enjoy your visits here with us. As a valued member and loyal guest to Novotel Melbourne Glen Waverley it is wonderful to know that my team are looking after you well and your comments undoubtedly serve as great motivation for us to continue improving our services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Thank you again for sharing your experience. Sincerely, Joleen Hurst General Manager

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