Novotel Melbourne Glen Waverley Hotel 4 stars

Customer review rating 4.5/5 9,248 reviews
Novotel Melbourne Glen Waverley
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+ 27 Services
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Room 1

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Hotel extras

  • WiFi, work space, 32-inch media-hub TV

  • Modern Australian dining, fresh local produce

  • 7 versatile spaces for events

  • 2 minutes to station, 35-minute ride to city

  • Dining choices, shopping, cinema nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request (Nearby)Paying
  • 100% non-smoking hotel
  • Air conditioned
  • TULLAMARINE MELPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request (Nearby)
  • Golf
  • Grass tennis court (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Congresses/conventions
  • Copy/print service available

Hotel location

Novotel Melbourne Glen Waverley

285 Springvale Road
3150
glen waverley
australia

Tel: +61385612345

Fax: (+61)3/85612350

Contact email

Check-in from 14h00

Check out up to 11h00

  • SPRINGVALE RD :  742 CHADSTONE

  • By plane

    TULLAMARINE MEL At 45km / 27.96 miles - Shuttle paying

  • By train

    GLEN WAVERLEY At 0.5km / 0.31 miles

GPS :-37.880932, 145.165207

Our accommodations

Visitors looking for hotels in Melbourne can find an excellent range of accommodation at Novotel Melbourne Glen Waverley. This impressive Melbourne hotel features a range of accommodation styles, with Superior, Deluxe and suite options available. Contempo rary and spacious in design, guest rooms feature a variety of convenient amenities, including air-conditioning, a work desk, wired and wireless Internet access, a bar fridge, tea and coffee facilities and a modern ensuite.

Accessible room

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Junior Suite 1 King Bed and Spa

  • Max. number of persons: 3
  • Area: From 56
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Suite 1 King Bed and Spa

  • Max. number of persons: 3
  • Area: From 64
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

URBAN CITIZEN

Type of cuisine: Regional

Urban Citizen serves a wide selection of dishes. Full buffet breakfast is available daily, with an a la carte menu offered for lunch and dinner 7 nights a week.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BUTCHERS BENCH

Photo non contractuelle / Strictly non binding

Enjoy a drink at The Butchers Bench, choosing from our range of wines, beers, spirits, and cocktails. Hot and cold snacks are also available from the snack menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 242

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Melbourne Glen Waverley

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

9,248 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,279 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Comfortable stay

Customer review rating 4.5/5

Lester W. Families - 26/03/2020 Confirmed reviews ALL

A quiet, restful and comfortable stay.

Dear Lester, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Suited my needs

Customer review rating 4.5/5

Anonymous Couples - 25/03/2020 Confirmed reviews ALL

Was only a short stay. But hotel is in a good location and was suitable for my short term needs

Dear Matthew, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our hotels convenient location. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. Thank you again Matthew for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager
Customer review rating 4.5/5

Annemarie B. Couples - 24/03/2020 Confirmed reviews ALL

The staff are amazing & did their utmost to accommodate all our needs. In this stressful time regarding the Virus words cannot express I gratitude to them

Dear Anne-Maree, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service. I am glad we could look after your needs in such tragic times. We shall all go past this soon. Lets stay strong. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Not being familiar to Melbourne and arriving at1.30am and leaving next morm, but a comfortable stay.

Customer review rating 4.5/5

A K. Solo - 22/03/2020 Confirmed reviews ALL

Although arriving so late after a horror trip from Sydney {very late arrival, and packed plane and concern over virus} Staff very welcoming and easy check in . Room clean and comfortable . Enjoyable breakfast. Thank you.

Dear Anne, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service . Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. Thank you again Anne for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Awesome staff great stay

Customer review rating 4.5/5

Juanita V. Families - 22/03/2020 Confirmed reviews ALL

The staff was very helpfull and very pleasant to deal with breakfast was amazing and the coffee was fantastic thank you so much

Dear Juanita, I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley. What an uplifting review; I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service and our Breakfast. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Thank you again Juanita for sharing your experience. Sincerely, Joleen R Hurst General Manager
Customer review rating 4.5/5

Steve H. Business - 21/03/2020 Confirmed reviews ALL

Always an exceptional stay when Kavita is on.

Dear Stephen, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased you enjoyed your visit and it is so encouraging to see such a wonderful review! I have passed your feedback to Kavita along with my thanks as I am delighted that she took such good care of you during your visit. Thank you again Stephen for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Good Stay, beer off

Customer review rating 4.5/5

Anonymous Business - 20/03/2020 Confirmed reviews ALL

The room and general food and service were very good, the on tap beer was infected, either left in the line to long or the beer lines aren't cleaned frequently enough.

Dear Gregory, I appreciate you taking the time to tell us about your most recent stay here at the Novotel Melbourne Glen Waverley. I am so pleased you enjoyed your overall visit and trust that our team looked after you well during check-in and throughout your stay. I also wish to thank you for sharing your thoughts regarding the beer and our room rate. Please be assured that we take all feedback on board in the hope of continually improving our services. Thank you again Gregory and we look forward to seeing you again in the near future. Sincerely, Joleen R Hurst General Manager

Good stay

Customer review rating 4.5/5

Damian Couples - 17/03/2020 Confirmed reviews ALL

had a wonderful experience. great location and comfortable room.

Dear Damian, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our hotels convenient location. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. Thank you again Damian for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Always great

Customer review rating 4.5/5

Philip B. Couples - 16/03/2020 Confirmed reviews ALL

After a long flight we arrived as the bar was closing. Front desk staff poured us a drink that was well deserved and appreciated. Rooms are clean comfortable and modern. Power points every where. We ate dinner and breakfast that was excellent. Overall a fantastic stay accompanied by lovely and helpful staff.

Dear Philip, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased you enjoyed your visit and were able to relax with a glass of drink after a long flight. Additionally it is delightful to know that our team looked after you well throughout your stay. I have passed your feedback to Kavita with my thanks as I am pleased that she took good care of you and Mrs B.. It is always a pleasure being able to share positive feedback with the team; therefore I thank you for sharing your experience with me. Thank you again Philip for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Great customer service

Customer review rating 4.5/5

David B. Business - 16/03/2020 Confirmed reviews ALL

Overall as good as always, restaurant great and staff service was fantastic.

Dear David, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased to read that you had a comfortable stay and enjoyed your visit here with us. As a valued member and loyal guest to Novotel Melbourne Glen Waverley it is wonderful to know that my team are looking after you well and your comments undoubtedly serve as great motivation for us to continue improving our services. Thank you again David for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Very good location & really nice hotel

Customer review rating 4.5/5

Andrew Business - 16/03/2020 Confirmed reviews ALL

Only one night, but nice room and upgraded thank you......too short a stay!

Dear Andrew, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased to read that you had a comfortable stay in an upgraded room and enjoyed your short but sweet visit with us, with particular mention to our hotels convenient location. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. Thank you again Andrew for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Superb Staff Members

Customer review rating 4.5/5

Michael G. Business - 15/03/2020 Confirmed reviews ALL

It has been a while since I last stayed here and this time and last time was incredibly different. The staff and hotel interaction with us is fantastic. Even to the extent the staff is having some fun with my team and setting me up!! Great to see. My feedback would be on the carpets. They are very very old and do not match the more up to date deco of the room.

Dear Michael, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased you enjoyed your visit and it is so encouraging to see such a wonderful review. I have passed your feedback to my entire team, especially to my Bar Manager with my thanks as I am delighted that our team took such good care of you during your visit. I also wish to thank you for your honest feedback regarding the carpets. It is vital for us to learn of how we can improve so we may continually develop and improve our services and guest experience moving forward. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one Michael. Sincerely, Joleen Hurst General Manager

Clean and nice room

Customer review rating 4.5/5

Chestie Couples - 15/03/2020 Confirmed reviews ALL

Checked-in is quick and easy. The receptionist is friendly and informative.

Dear Chestie, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service.Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Thank you again for sharing your experience. Sincerely, Joleen Hurst General Manager
Customer review rating 4.5/5

Peter J. G. Business - 14/03/2020 Confirmed reviews ALL

The staff are friendly and easy to talk to

Dear Peter, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juleen Hurst General Manager

No basic dinner options

Customer review rating 4.5/5

Anonymous Business - 13/03/2020 Confirmed reviews ALL

For effectively a business hotel menu was not suitable for a single traveller. None of the staples a soup, a salad like a cessar with grilled chicken as an option. The kitchen would not replace spicy potato’s with a 48 steak to just plan potato or fries. That had to be an additional side and then there was just nothing plan like a brand as an Asian green isn’t really the answer to the steak on the menu. The menu was fine if I had been entertaining but needs a few basic tweeks for a regular traveller 150 nights plus in hotels to return if eating solo.

Dear Andrew, I appreciate you taking the time to tell us about your most recent stay here at the Novotel Melbourne Glen Waverley. I am so pleased you enjoyed your overall visit and trust that our team looked after you well during check-in and throughout your stay. I also wish to thank you for sharing your thoughts on how we can improve our guests experience by improving within our Food & Beverage department. Please be assured that we take all feedback on board in the hope of continually improving our services. Thank you again Andrew and we look forward to seeing you again in the near future. Sincerely, Joleen Hurst General Manager

Great location, fantastic welcome

Customer review rating 4.5/5

Anthony Business - 13/03/2020 Confirmed reviews ALL

From the pleasant surprise of finding a car parking space reserved and personalised, to a very warm welcome, this was a very enjoyable first visit to Glen Waverley - and wont be the last !

Dear Anthony, I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley. What an uplifting review; I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service and our hotels convenient location. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Thank you again Anthony for sharing your experience. Sincerely, Joleen Hurst General Manager

Excellent location

Customer review rating 4.5/5

Chrisii Business - 12/03/2020 Confirmed reviews ALL

With so many restaurants, shops and entertainment places surrounding this hotel you will never have to drive anywhere.

Dear Chrisii, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Greatly Improved, since last time.

Customer review rating 4.5/5

Matt W. Business - 12/03/2020 Confirmed reviews ALL

I stay at this hotel for business every six weeks, it has always been good but on my recent trip it seems clear something has changed, the new manager? It seemed cleaner, better service and lots of small detailed extra's that made it great, also a small welcome suprise was unexpected but welcome. Good hotel getting even better!

Dear Matthew, I appreciate you taking the time to tell us about your recent stay here at the Novotel Melbourne Glen Waverley. I am so pleased you enjoyed your visit and it is so encouraging to see such a wonderful review! I have passed your feedback to my Executive Chef along with my thanks as I am delighted that our team took such good care of you during your visit. We hope to welcome you back in the near future David as I am confident we can provide you with another comfortable experience. Thank you again Matthew for sharing your experience. Sincerely, Joleen Hurst General Manager

Well located

Customer review rating 4.5/5

Anonymous Families - 11/03/2020 Confirmed reviews ALL

Really comfortable and location was perfect for the reason we were staying. Very central to many things in the area and great helpful staff.

Dear Megan, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service and our hotels convenient location. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Good stay

Customer review rating 4.5/5

Bhuvan R. Couples - 10/03/2020 Confirmed reviews ALL

Good stay with a nice breakfast experience. All team members were extremely helpful and showed high levels of professionalism. The breakfast was well appointed with great options.

Dear Bhuvan, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager
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