Novotel Melbourne Glen Waverley 4 stars

Customer review rating (ALL Rating) 4.5/5 1,695 reviews

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Novotel Melbourne Glen Waverley - Image 1
Novotel Melbourne Glen Waverley - Image 2
Novotel Melbourne Glen Waverley - Image 3
Novotel Melbourne Glen Waverley - Image 4
285 Springvale Road, 3150 GLEN WAVERLEY, Australia

Description

Hotel extras

  • Room service available

  • WiFi, work space, 42-inch TV with foxtel

  • 8 versatile spaces for events

  • 2 minutes to Glen Waverley station, 35-minute ride to city

  • Onsite secure car parking, Meze restaurant and bar, with shopping, cinema nearby

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room 2 Double Beds

Photo out of - Standard Room 2 Double Beds

These rooms come with two comfortable Double beds, iPod docking station and clock radio, WiFi access, 43" LCD TV and workstation with integrated 'MediaHub HD'. Accommodates up to 2 adults and 2 children.

Max. number of persons
4
Area
From 28 m² / 301 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 28 m² / 301 sq ft
  • Bedding 2 x Double bed(s)
See availabilities

These rooms come with a luxurious king bed, clock radio, chaise lounge, WiFi access, 42" LCD TV with Foxtel business IQ with 120 channels and workstation. Accommodates up to 2 adults.

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

These rooms come with a luxurious king bed, clock radio, chaise lounge, WiFi access, 42" LCD TV with Foxtel business IQ with 120 channels and workstation. Accommodates up to 2 adults.

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Suite 1 King Bed and Spa

Photo out of - Suite 1 King Bed and Spa

Located on levels 5 or 6, these more spacious suites feature separate loung/dining room, powder room and corner spa. King size bed, iPod dock, WiFi access, 42" LCD TV and integrated 'MediaHub HD'. Accommodations up to 2 adults and 1 child.

Max. number of persons
3
Area
From 64 m² / 688 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Melbourne Glen Waverley

285 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.881154313213116, 145.16462392521382

Telephone
Fax +61 3 8561 2345
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 200 rooms
  • 3 rooms for people with reduced mobility
  • 200 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English
  • Italian
  • Japanese

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage Additional charge

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Breakfast à la carte Additional charge
  • Room service Additional charge

Business

8 Meeting rooms

Family

Services for children

  • Board games available

Well-being

Indoor Swimming Pool

  • Covered
  • On site

Fitness Center

  • On site
  • Sauna room
  • On site
  • Indoor parking
  • Private
  • 100 parking spaces
  • Max Limited Height: 2 m / 6.5 ft

  • Parking pricing: 19.72 € 32 AUD Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • TESLA recharging units

Security

  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

Meze Restaurant

Menu PDF
Cocktail menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Exceptional View

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Other

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Visa

Meze brings a modern twist to traditional flavours, combining fresh ingredients, bold flavours and aromatic spices. Discover a contemporary menu inspired by the diverse flavours of Asia, the Middle East and international classics.

Open 7 days for light meals, Meze Bar is perfect for enjoying your favourite drink, while catching up on work or winding down for the weekend. From 12pm - late, Meze Bar has an extensive beverage list featuring local wines, beers and delicious cocktails.

Health and Wellness

Couples looking to organise a Melbourne wedding can find the perfect option in Novotel Melbourne Glen Waverley. The hotel features stylish accommodation, superb dining and leisure facilities, excellent accessibility and a range of beautiful event space.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,695 reviews

Customer review rating 5.0/5

Natasha F. Friends - Confirmed reviews ALL

Dear Natasha, Thank you for taking the time to share your wonderful feedback following your recent stay with us. We are delighted to hear that you had everything you needed for a comfortable stay and enjoyed the convenient location, with its great selection of dining and entertainment options nearby. It is always rewarding to know that our hotel provided a home-away-from-home experience. We truly appreciate your support as an ALL Classic member and look forward to welcoming you back to Novotel Melbourne Glen Waverley on your next visit. Kind Regards, James David General Manager

Customer review rating 4.0/5

Petra W. Couples - Confirmed reviews ALL

Dear Petra, Thank you for sharing your detailed feedback. We are delighted to hear that you enjoyed our convenient location, room upgrade and Platinum welcome benefits, as well as your dining experience at Meze. However, we regret the frustration caused by the delay in receiving your bill and the incorrect charges. We understand that having to wait and follow up on billing discrepancies, particularly during departure, can detract from an otherwise enjoyable stay. We also acknowledge your comments regarding the application of the ALL Accor dining discount. Your feedback will be shared with our Food & Beverage team to reinforce the importance of accurate billing, timely service and clear communication regarding member benefits. We appreciate your continued loyalty as a Platinum member and are pleased that, overall, you had a great stay. We hope to welcome you back for an even smoother experience next time. Kind Regards, James David General Manager

Customer review rating 5.0/5

Kevin R. Business - Confirmed reviews ALL

Dear Kevin, Thank you for your continued support and for taking the time to share your feedback. We are delighted to know that you continue to enjoy your stays with us and that our team and facilities consistently meet your expectations. We truly appreciate your loyalty as an ALL Accor member and look forward to welcoming you back again soon. Kind Regards, James David General Manager

Customer review rating 4.5/5

Nadia A. Solo - Confirmed reviews ALL

Dear Nadia, Thank you for taking the time to share your feedback following your recent stay at Novotel Melbourne Glen Waverley. We are pleased to hear that you enjoyed the convenience of our location, the cleanliness of your accommodation and the friendly service provided by our team. It is especially rewarding to know that our Night Manager made a positive impression during your stay. Your kind recognition will be shared with the team. We also appreciate your feedback regarding the Wi-Fi connection speed. We understand the importance of reliable internet access and thank you for bringing this to our attention. Thank you once again for your support as an ALL Gold member. We look forward to welcoming you back for another enjoyable stay. Warm Regards, James David General Manager

Customer review rating 4.0/5

Mellisa G. Couples - Confirmed reviews ALL

Dear Mellisa, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you found our team welcoming and professional and enjoyed the cleanliness, comfort and facilities of the hotel. We also appreciate your kind recognition of our Reception team for their assistance during your stay. However, we regret the inconvenience caused by the room allocation discrepancy and understand your disappointment. Your comments regarding the breakfast selection have also been shared with our Food & Beverage team for review. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back for an even more enjoyable stay. Kind Regards, James David General Manager

Dear Balwin, Thank you for taking the time to share your feedback following your recent family stay with us. We are delighted to hear that you enjoyed the service provided by our Front Desk team and appreciated our convenient location. Your kind comments are greatly valued and will be shared with our team. We also appreciate your feedback regarding the accommodation, cleanliness, breakfast selection, pool facilities and ALL loyalty recognition. We are sorry that certain aspects of your experience, including the welcome amenity and room upgrade, did not fully meet your expectations. As a valued Platinum member of ALL Accor, we sincerely appreciate your continued loyalty and look forward to welcoming you and your family back for an even more enjoyable stay. Kind Regards, James David General Manager

Customer review rating 4.5/5

Madhuwanthi H. Families - Confirmed reviews ALL

Novotel Hotel Glenvavaley is located in a central place. Staff was very helpful and attentive. I needed a bath chair for my mum, and I informed the front desk in the night. Next day by around 10.00am a staff member brought it to our room.

Dear Madhuwanthi, Thank you for leaving a review following your recent stay with us at Novotel Melbourne Glen Waverley. We are so delighted to hear that you were happy with our central location and all that the amazing area has to offer. I am pleased to know that our helpful staff were able to provide you with attentive service and the shower chair was able to add to the overall comfort of your stay. We look forward to welcoming you back again in the future. Warm Regards, James David General Manager

Customer review rating 5.0/5

Natasha F. Friends - Confirmed reviews ALL

Had everything needed for a quick stay. Great food and entertainment options nearby

Dear Natasha, Thank you for taking the time to share your wonderful feedback following your recent stay with us. We are delighted to hear that you had everything you needed for a comfortable stay and enjoyed the convenient location, with its great selection of dining and entertainment options nearby. It is always rewarding to know that our hotel provided a home-away-from-home experience. We truly appreciate your support as an ALL Classic member and look forward to welcoming you back to Novotel Melbourne Glen Waverley on your next visit. Kind Regards, James David General Manager

Customer review rating 4.0/5

Petra W. Couples - Confirmed reviews ALL

We stayed for 2 nights and being platinum member, received a room upgrade, wine ,chocolates and breakfast. All very nice. We had dinner in the restaurant which was really good. The issue was the half hour wait at the bar to receive our bill which was the wrong one. Very frustrating. You need to make sure to tell then about your Accor card as they don’t automatically apply the food discount even though they had witnessed our membership when we received our complimentary drink. Our bill the next morning was not itemized but was eventually fixed. Overall we had a great stay but the billing incident was annoying.

Dear Petra, Thank you for sharing your detailed feedback. We are delighted to hear that you enjoyed our convenient location, room upgrade and Platinum welcome benefits, as well as your dining experience at Meze. However, we regret the frustration caused by the delay in receiving your bill and the incorrect charges. We understand that having to wait and follow up on billing discrepancies, particularly during departure, can detract from an otherwise enjoyable stay. We also acknowledge your comments regarding the application of the ALL Accor dining discount. Your feedback will be shared with our Food & Beverage team to reinforce the importance of accurate billing, timely service and clear communication regarding member benefits. We appreciate your continued loyalty as a Platinum member and are pleased that, overall, you had a great stay. We hope to welcome you back for an even smoother experience next time. Kind Regards, James David General Manager

Customer review rating 5.0/5

Kevin R. Business - Confirmed reviews ALL

good as always!

Dear Kevin, Thank you for your continued support and for taking the time to share your feedback. We are delighted to know that you continue to enjoy your stays with us and that our team and facilities consistently meet your expectations. We truly appreciate your loyalty as an ALL Accor member and look forward to welcoming you back again soon. Kind Regards, James David General Manager

Customer review rating 4.5/5

Nadia A. Solo - Confirmed reviews ALL

It was good

Dear Nadia, Thank you for taking the time to share your feedback following your recent stay at Novotel Melbourne Glen Waverley. We are pleased to hear that you enjoyed the convenience of our location, the cleanliness of your accommodation and the friendly service provided by our team. It is especially rewarding to know that our Night Manager made a positive impression during your stay. Your kind recognition will be shared with the team. We also appreciate your feedback regarding the Wi-Fi connection speed. We understand the importance of reliable internet access and thank you for bringing this to our attention. Thank you once again for your support as an ALL Gold member. We look forward to welcoming you back for another enjoyable stay. Warm Regards, James David General Manager

Customer review rating 4.0/5

Mellisa G. Couples - Confirmed reviews ALL

My one and only disappointment...having to change rooms, upgrade and play an additional $100 on top of the pre paid accommodation charge, to be allocated the room type the booking platform id used, described and confirmed id booked and paid for

Dear Mellisa, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you found our team welcoming and professional and enjoyed the cleanliness, comfort and facilities of the hotel. We also appreciate your kind recognition of our Reception team for their assistance during your stay. However, we regret the inconvenience caused by the room allocation discrepancy and understand your disappointment. Your comments regarding the breakfast selection have also been shared with our Food & Beverage team for review. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back for an even more enjoyable stay. Kind Regards, James David General Manager

Customer review rating 5.0/5

Joanne C. Families - Confirmed reviews ALL

This is a great location for events in Wantirna area. Staff at front desk very helpful and food restaurant very good

Dear Joanne, Thank you for your wonderful feedback and for choosing Novotel Melbourne Glen Waverley for your stay. We are delighted to hear that you enjoyed our convenient location for events in the Wantirna area, the friendly and helpful service from our Front Office team, and the dining experience at Meze Restaurant. It is particularly rewarding to know that our team contributed to making your family stay an enjoyable one. Your kind comments will be shared with our Front Office and Food & Beverage teams as encouragement for their continued efforts. Thank you once again for your support as an ALL Gold member. We look forward to welcoming you and your family back again soon. Warm Regards, James David General Manager

Customer review rating 5.0/5

Kylie S. Families - Confirmed reviews ALL

Great location, very comfortable stay. Close to the city if heading in. Great entertainment for kids underneath the hotel complex. Great shopping close by. Hotel staff always very welcoming and beds very comfortable.

Dear Kylie, Thank you for your wonderful feedback and for choosing Novotel Melbourne Glen Waverley for your family stay. We are delighted to hear that you enjoyed our convenient location, comfortable accommodation and the warm hospitality provided by our team. It is lovely to know that the nearby shopping and entertainment options also added to your family's experience. Your kind comments about our welcoming staff and comfortable beds are greatly appreciated and will be shared with the team. Thank you once again for your support as an ALL Silver member. We look forward to welcoming you and your family back to Novotel Melbourne Glen Waverley in the future. Warm Regards, James David General Manager

Customer review rating 4.0/5

Elpiniki L. Business - Confirmed reviews ALL

Front desk check in was messy but otherwise good stay. Breakfast definitely improved.

Dear Elpiniki, Thank you for taking the time to leave us a review following your recent stay at Novotel Melbourne Glen Waverley. We are happy to know that you were delighted by our buffet breakfast service and had an over all pleasant stay with us. I am sorry to hear that you did not have the smoothest check in experience. Your feedback is extremely valuable to us and will definitely be passed on to all relevant departments for further review. We hope to have the opportunity to welcome you back again. Warm Regards, James David General Manager

Customer review rating 5.0/5

Colleen N. Families - Confirmed reviews ALL

Novotel is in a great location, close to numerous facilities for family and friends.

Dear Colleen, Thank you for your lovely feedback. We’re delighted to hear that you and your family enjoyed your stay and found our location convenient for exploring the surrounding area. It’s wonderful to know that your room was clean and ready on arrival, and that our team helped make your experience enjoyable. We’ll be sure to pass your kind comments on to Natasha and our bar team member. We also appreciate your feedback about the restaurant menu. We understand that you enjoyed the previous selection, and we thank you for sharing your thoughts with us. Thank you for your continued loyalty as an ALL Accor Gold member. We look forward to welcoming you and your family back to Novotel Melbourne Glen Waverley for another enjoyable stay. Kind Regards, James David General Manager

Customer review rating 4.5/5

Clive B. Business - Confirmed reviews ALL

Room was comfortable, staff were welcoming and service first class. Food was good.

Dear Clive, Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed your stay, found your room comfortable and appreciated the warm service from our team and the quality of our food. We appreciate your suggestions regarding our sustainability efforts. We do have a Skip the Clean program as part of our sustainability initiatives, encouraging guests to opt out of daily housekeeping to help reduce water and energy consumption. We’re sorry if this was not communicated clearly during your stay. Thank you for your continued loyalty as an ALL Accor Platinum member. We look forward to welcoming you back to Novotel Melbourne Glen Waverley for another comfortable and enjoyable stay. Kind Regards, James David General Manager

Customer review rating 4.5/5

David J. K. H. Couples - Confirmed reviews ALL

Two night stay in a clean and well appointed room. Friendly, attentive, professional staff.

Dear David, Thank you for taking the time to share your feedback following your recent stay at Novotel Melbourne Glen Waverley. We are delighted to hear that you enjoyed our clean and comfortable accommodation and that our team made a positive impression with their friendly, attentive and professional service. Your kind feedback is greatly appreciated and will be shared with our team as encouragement to continue delivering excellent guest experiences. We also appreciate your loyalty as an ALL Accor Gold member and your recommendation of our hotel. We look forward to welcoming you back to Novotel Melbourne Glen Waverley for another enjoyable stay in the near future. Kind Regards, James David General Manager

Customer review rating 4.0/5

John S. Business - Confirmed reviews ALL

Solid Hotel but need some better Pillow choices as no Low loft pillows were available.

Dear John, Thank you for sharing your feedback following your recent stay at Novotel Melbourne Glen Waverley. We are pleased to hear that you found our hotel well located and enjoyed a comfortable overall stay. We appreciate your comments regarding the pillow options. Kindly note that we offer a pillow menu, and guests are welcome to contact our reception team, available 24/7, to enquire about the available options and request a pillow to suit their preferences. We also acknowledge your feedback regarding the Wi-Fi connection as well as your dining experience at Meze. We are pleased that our team was able to offer an alternative dish when you raised your concern. Thank you for your valuable feedback. We look forward to welcoming you back for another enjoyable stay. Kind Regards, James David General Manager

Customer review rating 4.0/5

Sean R. Business - Confirmed reviews ALL

It was good slight miscommunication or misunderstanding between reception staff and restaurant staff. Reception gave me a special longstay breakfast form to use for breakfast. Day one was told by restaurant staff I could not use these as I was not staying for a longer enough period. Maybe get on the same page. No issue plenty of other options. Also agreed to the no clean option and you would recieve a $40 drinks voucher or 400 points for each no clean days period. Hang the no service tag on the door and after the first two days on the third day they would do a clean. I left the tag on the door as instructed and the room was not cleaned at all during my week stay. Again not an issue as the room was clean and I made my own bed and had 2 towels. Not sure if the cleaning staff were not aware of this process or what... I left the room clean stripped the bed and left towels on the bathroom floor to help. Otherwise I enjoyed my stay.

Dear Sean, Thank you for sharing your feedback with us. We’re glad to hear you enjoyed your stay at Novotel Melbourne Glen Waverley. We sincerely apologise for the inconvenience caused by the confusion regarding the breakfast arrangements and housekeeping services. We appreciate you bringing these matters to our attention and will share your feedback with our team to help improve communication and ensure a smoother experience for our guests. We also appreciate your loyalty as an ALL Accor Silver member and thank you for your kind recommendation. We look forward to welcoming you back again soon. Kind Regards, James David General Manager

Customer review rating 4.5/5

John D. Business - Confirmed reviews ALL

good location, room clean and comfortable

Dear John, Thank you for your kind feedback following your recent conference stay with us. We are pleased to hear that you enjoyed our convenient location and found your room clean and comfortable. It is also wonderful to know that our Accor reservations team made the booking process easy with their knowledgeable and friendly service. We appreciate you taking the time to share your experience and look forward to welcoming you back to Novotel Melbourne Glen Waverley. Kind Regards, James David General Manager

Customer review rating 5.0/5

Craig D. Business - Confirmed reviews ALL

The hotel is located right near a shopping centre that has plenty of food options. Hotel is nice a clean and well suited for a business stay.

Dear Craig, Thank you for your excellent feedback. We are delighted to hear that you enjoyed your stay and found our hotel clean, comfortable, and well suited to your business travel needs. Our convenient location near The Glen Shopping Centre, with its wide range of dining options, is certainly a benefit for our guests. We appreciate your recommendation and look forward to welcoming you back to Novotel Melbourne Glen Waverley for another enjoyable stay. Kind Regards, James David General Manager

Customer review rating 0.5/5

Shridhar P. Business - Confirmed reviews ALL

facility, service & rooms were below average for a business traveler. Worst part is the associated restaurant. Policies, food, waiters, delays in food everything is terrible. Especially the two main characters at the front of restaurant letting people in are terrible.

Customer review rating 4.5/5

Danielle B. Families - Confirmed reviews ALL

The staff are so great here. We have stayed at several novotel before and this was the best one. I loved our staycation

Dear Danielle, Thank you for your lovely review following your recent stay with us at Novotel Melbourne Glen Waverley. We are so pleased to hear that you loved your staycation with us! I am also delighted to know that our amazing staff were able to create such a great stay for you. Your feedback is greatly appreciated and will be passed on to all of our staff members. We look forward to welcoming you back again. Warm Regards, James David General Manager

Customer review rating 3.5/5

Jessica P. Families - Confirmed reviews ALL

Room clean and tidy, location great, house keeping great, breakfast extremely poor would not recommend, also no room service breakfast available. This is something that needs to change ASAP. Breakfast pastries looked like they shrivelled up and died.

Dear Jessica, Thank you for taking the time to leave a review for us following your recent stay at Novotel Melbourne Glen Waverley. I am sorry to hear of the issues you faced during our breakfast buffet service, your feedback is greatly valued as this helps us to improve our services. Rest assured your feedback will be passed on to all relevant departments for review. On the other hand I am pleased to know that you enjoyed the cleanliness of our room facilities and the convenient central location of the hotel. We hope to have the opportunity to welcome you back again in the future. Warm Regards, James David General Manager

Other web-users rate our hotel

  • 523 reviews 9.3/10 Location
  • 685 reviews 7.8/10 Room
  • 808 reviews 8.7/10 Service
  • 20 reviews 5.3/10 WiFi
  • 303 reviews 7.6/10 Food
  • 291 reviews 7.9/10 Cleanliness
  • 214 reviews 7.3/10 Breakfast
  • 122 reviews 6.2/10 Value

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