Novotel Melbourne Glen Waverley Hotel 4 stars

TripAdvisor rating 4.5/5 1,232 reviews
Novotel Melbourne Glen Waverley
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+ 27 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • WiFi, work space, 32-inch media-hub TV

  • Modern Australian dining, fresh local produce

  • 7 versatile spaces for events

  • 2 minutes to station, 35-minute ride to city

  • Dining choices, shopping, cinema nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request (Nearby)Paying
  • 100% non-smoking hotel
  • Air conditioned
  • TULLAMARINE MELPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request (Nearby)
  • Golf
  • Grass tennis court (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Congresses/conventions
  • Copy/print service available

Hotel location

Novotel Melbourne Glen Waverley

285 Springvale Road
3150
glen waverley
australia

Tel: +61385612345

Fax: (+61)3/85612350

Contact email

Check-in from 14h00

Check out up to 11h00

  • SPRINGVALE RD :   742 CHADSTONE

  • By plane

    TULLAMARINE MEL At 45km / 27.96 miles - Shuttle paying

  • By train

    GLEN WAVERLEY At 0.5km / 0.31 miles

GPS :-37.880932, 145.165207

Our accommodations

Visitors looking for hotels in Melbourne can find an excellent range of accommodation at Novotel Melbourne Glen Waverley. This impressive Melbourne hotel features a range of accommodation styles, with Superior, Deluxe and suite options available. Contempo rary and spacious in design, guest rooms feature a variety of convenient amenities, including air-conditioning, a work desk, wired and wireless Internet access, a bar fridge, tea and coffee facilities and a modern ensuite.

Standard Room 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Junior Suite 1 King Bed and Spa

  • Max. number of persons: 3
  • Area: From 56
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Suite 1 King Bed and Spa

  • Max. number of persons: 3
  • Area: From 64
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

THE BUTCHERS BENCH

Type of cuisine: Regional

The Butchers Bench serves a wide selection of dishes. Full buffet breakfast is available daily, with an a la carte menu offered for lunch and dinner 7 nights a week.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BUTCHERS BENCH

Photo non contractuelle / Strictly non binding

Enjoy a drink at The Butchers Bench, choosing from our range of wines, beers, spirits, and cocktails. Hot and cold snacks are also available from the snack menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 242

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Melbourne Glen Waverley

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

9,004 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,232 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Comfortable Stay

Customer review rating 4.5/5

Andrew Solo - 16/01/2020 Confirmed reviews ALL

Comfortable stay, convenient location and friendly staff

Dear Andrew, I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley. What an uplifting review; I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service and our hotels convenient location. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Thank you again Andrew for sharing your experience. Sincerely, Joleen Hurst General Manager

Satisfied but need to up your game

Customer review rating 4.5/5

M. A. Families - 16/01/2020 Confirmed reviews ALL

Rooms were comfy, We stayed for 5 nights unfortunately we were served with the same choices for breakfast every morning. Additionally we were charged 25 bucks each night for the parking, would not have expected at least in Glen Waverly.

Dear A., I appreciate you taking the time to tell us about your most recent stay here at the Novotel Melbourne Glen Waverley. I am so pleased you enjoyed your overall visit and trust that our team looked after you well during check-in and throughout your stay. I also wish to thank you for sharing your thoughts on how we can improve our guests experience by improving within our Food & Beverage department. Please be assured that we take all feedback on board in the hope of continually improving our services. Thank you again A. and we look forward to seeing you again in the near future. Sincerely, Joleen Hurst General Manager

Ok

Customer review rating 4.5/5

Phil Business - 16/01/2020 Confirmed reviews ALL

I was injured in the gym Could do with some mini bar

Dear Phillip, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I wish to extend my sincere apologies for your recent experience with us. Please be assured that excellent customer service and high guest satisfaction are both of vital importance to us and I am very sorry that your experience did not meet expectations, I am thankful you brought your thoughts to our attention so we may improve our services moving forward. I have advised our Assistant Manager Mohamed to contact you at the earliest convenience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

As expected thank you

Customer review rating 4.5/5

Ellen Families - 16/01/2020 Confirmed reviews ALL

Easy check in, comfortable room, all needs attended to

Dear Ellen, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Fantastic Experience

Customer review rating 4.5/5

Jenny Friends - 15/01/2020 Confirmed reviews ALL

We stayed at this hotel for the weekend to attend a Wedding in Melbourne as did many other family members and guests. We had a trouble free stay and the housekeeping room service was great. Fantastic breakfast included in the tariff.

Dear Jennifer, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Comfortable and clean amenities.

Customer review rating 4.5/5

Barry Couples - 14/01/2020 Confirmed reviews ALL

Comfy bed. Odour-free room. AC noisier than we felt comfortable with. Overall an enjoyable experience.

Dear Barry, I appreciate your comments regarding your recent stay at the Novotel Melbourne Glen Waverley. I am so pleased that our staff are taking good care of you and that you enjoyed your most recent stay here with us, I shall also be sure to take your feedback on board regarding the A/C noise & USB connection; for any potential refurbishment in the future. I am confident that your future visits will be exceptionally comfortable for you and I wish to highlight that should our friendly team be able to assist you in any way they will be more than happy to help. Thank you again for sharing your experience Barry and we hope to see you again soon. Sincerely, Joleen Hurst General Manager

Happy with stay and price

Customer review rating 4.5/5

Marcia R. Families - 14/01/2020 Confirmed reviews ALL

I had no issues and stay was comfortable

Dear Marcia, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

enjoyable

Customer review rating 4.5/5

Peter T. Couples - 14/01/2020 Confirmed reviews ALL

The staff are very friendly, good service and excellent locatoion

Dear Peter, I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley. What an uplifting review; I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service and our hotels convenient location. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Thank you again Peter for sharing your experience. Sincerely, Joleen Hurst General Manager

Good accommodation and the food exceptional!

Customer review rating 4.5/5

Liz Families - 14/01/2020 Confirmed reviews ALL

Excellent, we will be back!

Dear Elizabeth, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Great

Customer review rating 4.5/5

Leslie E. Friends - 14/01/2020 Confirmed reviews ALL

Very nice

Dear Leslie, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

a disappointed experience this time with customer service

Customer review rating 4.5/5

Lyla Business - 13/01/2020 Confirmed reviews ALL

We are a group of 4 people in total for a up to 2 month stay, on the day we arrived, one of my team member's room was left last guests greeting gift and greeting card. Then hotel ask back the gift from my team member after my team calling them on the stuff putting on her room table, and during the stay only 2 members received the greeting gift , the other two not, I do feel sorry to hotel when they complained to me about the experience of being treated in a different way. Plus, the front desk service I received is good, they can always support me to meet my requirement and help me solve my issues.

Dear Lyla, Thank you for taking the time to tell us about your recent experience at the Novotel Melbourne Glen Waverley. I was saddened to read about your customer service experience this visit, as a valued member with us and regular client it is our highest priority to ensure you feel welcome, comfortable and looked after; please accept my sincere apologies if we let you down Today I have shared your feedback with our Front Office team who have assured me they will be in contact with you shortly to apologize and discuss this further. I do hope you will give us another opportunity in future Lyla as I am confident we can provide you, and your colleagues, with a wonderful experience! Thank you again for sharing your experience. Sincerely, Joleen Hurst General Manager
Customer review rating 4.5/5

Mel Business - 13/01/2020 Confirmed reviews ALL

Staff were friendly and efficient, room was clean.

Dear Mel, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

The favourite stay in Glen Waverley.

Customer review rating 4.5/5

A G. Couples - 13/01/2020 Confirmed reviews ALL

Very satisfactory. Excellent standard. Very comfortable bed. Clean room. Safe and secure. Hotel reception, and bar staff stood out as providing excellent service. Very helpful. Lovely variety for breakfast. Close to shops. Very reasonably priced. Easy. No stress.

Dear Tony, I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley. What an uplifting review; I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Thank you again Tony for sharing your experience. Sincerely, Joleen Hurst General Manager

Relaxing and enjoyable stay in a first class environment

Customer review rating 4.5/5

Ray Couples - 13/01/2020 Confirmed reviews ALL

Friendly reception staff, clean and comfortable rooms, pool & gym a bonus as was the on site bar/lounge

Dear Ray, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Mr

Customer review rating 4.5/5

Peter B. Business - 12/01/2020 Confirmed reviews ALL

You have a very helpful receptionist and she has looked after us very well and that’s why we come back every time

Dear Peter, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager
Customer review rating 4.5/5

Nigel A. Families - 12/01/2020 Confirmed reviews ALL

Great welcome back when checking in and Michael was very friendly and efficient

Dear Nigel, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

IT WAS OK

Customer review rating 4.5/5

Nicole T. Families - 12/01/2020 Confirmed reviews ALL

The reception staff was unorganised - she called back 2 hours later & failed to arrange an additionl room

Dear Nicole, I appreciate you taking the time to provide feedback regarding your recent stay at Novotel Melbourne Glen Waverley. I wish to extend my sincere apologies for your recent experience with us. Please be assured that excellent customer service and high guest satisfaction are both of vital importance to us and I am very sorry that your experience did not meet expectations, I am thankful you brought your thoughts to our attention so we may improve our services moving forward.I have advised our Assistant Manager Kavita to contact you regarding your experience at the earliest convenience. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joleen Hurst General Manager

Nice, quiet and convenient!

Customer review rating 4.5/5

Jamie Families - 12/01/2020 Confirmed reviews ALL

Although we only stayed 1 night it was a lovely room and had everything we needed. The staff were very accommodating.

Dear Jaime, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Revisiting My Past

Customer review rating 4.5/5

Jill Couples - 10/01/2020 Confirmed reviews ALL

Our stay at the Novotel Glen Waverley was excellent...the staff from reception to housekeeping and restaurant staff we helpful, curtious and very professional. Our room was very comfortable and spacious....the food in thevrestaurantcwas delicious and plentiful.... the hotel is close to everything including the cinema.... All in all we had a great stay...Thank You

Dear Jillian, I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley. What an uplifting review; I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service and our hotels convenient location. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Thank you again for sharing your experience. Sincerely, Joleen Hurst General Manager

Simple but had everything

Customer review rating 4.5/5

Alicia Business - 10/01/2020 Confirmed reviews ALL

I arrived late and left early but having the room aircon and just those simple things and a friendly smile on the front desk was gjust what i needed

Dear Alicia, We appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Glen Waverley. I am so pleased you enjoyed your visit with us! I also wish to thank you for your honest feedback regarding as to how we can improve on our services for a better guest comfort. It is vital for us to learn of how we can improve so we may continually develop and improve our services and guest experience moving forward. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Thank you again for sharing your experience. Sincerely, Joleen Hurst General Manager
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