Novotel Melbourne Glen Waverley Hotel 4 stars

I was very impressed with Tariq in the restaurant. His service is fantastic

The room was confortable and well appointed, the off street parking was very handy although $25 per night is expensive. I would expect it to be free parking in the outer suburbs. I had to uise the room service menu on my first night due to a delayed flight and drive from Tullamarine and i found it very limited and had to compromise on my selection.

It is always a pleasure to stay at Novotel Glen Waverley, the staff are excellent very friendly and very capable, from the reception staff to the people cleaning and making up rooms. I was very impress with the restaurant manager on duty on Friday & Saturday nights, he went over and above what you would expect. My only issue is with the loyalty program, I believe once you reach a certain level ie. Gold you should be able to keep that level, not go back to silver just because work commitments go allow you to enjoy for a period of time.

Good stay overall but I think it would be good if basic toiletries are provided during the stay. It would also be better if breakfast provided could have more varieties as I have been eating the same thing for 5 consecutive mornings....

The staff were very friendly and welcoming. We were given a room upgrade. Underground parking was convenient and so was the adjacent restaurant/entertainment centre.

All the staff were excellent, the room clean, quiet and comfortable and the buffet breakfast also very good. A minor thing that could be improved is the pool/sauna area. The rules regarding the usage could be a lot clearer. We showered before using the pool and after using the sauna each time we went from one to the other. On two occasions people came in but did not shower before getting into the pool. Luckily we had just finished. It is a hassle having a shower. Have to go into the bathrooms each time plus required the key to get back out into the pool area. A suggestion would be to add an open shower next to the sauna. No excuse then not to have a shower plus very convenient unlike the present set up. One other thing, at other Novotel Hotels I have stayed at, a newspaper was always available.

Great experience booking with Juju over the phone (Sorry if I spelled that wrong). I mostly dealt with Pippa who was outstanding. Can't say enough about the staff's friendliness and helpfulness. The pillows were pretty rough, I'll probably bring my own next time. That'd be my only real complaint.

clean and tidy quiet accommodation

Location is good for my office in Notting Hill. Lots of restaurant choices nearby. Rooms are very comfortable and the staff are very helpful and friendly

Pipps the receptionist at Glen Waverly in Melbourne, was a superstar. She personally helped manage a number of issues for me that ensured my stay (and trip) were successful. thank you

I was happy with my stay. On the Friday evening had to wait quite awhile to get service at the bar. Front desk staff were excellent.

I was there for a business meeting for four days. The Stay was extremely satisfying.

Lovely spacious room with a day bed as well as king size bed. Bathroom was with spa bath very clean.

Well located for the meeting and the staff and facilities where great. Bed was comfortable and quite and relaxing. Close to supermarket and various stores.

I used to stay at your Saint Kilda hotel and the bar would shut too early in the evening , at least the Glen Waverley site stays open a little later .