Novotel Melbourne Glen Waverley 4 stars

Customer review rating (ALL Rating) 4.4/5 1,694 reviews

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285 Springvale Road, 3150 GLEN WAVERLEY, Australia

Description

Hotel extras

  • Room service available

  • WiFi, work space, 42-inch TV with foxtel

  • 8 versatile spaces for events

  • 2 minutes to Glen Waverley station, 35-minute ride to city

  • Onsite secure car parking, Meze restaurant and bar, with shopping, cinema nearby

Our accommodation(s)

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Hotel location

Novotel Melbourne Glen Waverley

285 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.881154313213116, 145.16462392521382

Telephone
Fax +61 3 8561 2345

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Meze Restaurant

Meze is an innovative and modern take on a traditional cuisine. Taking inspiration from the spice routes between India and the Middle East our menu offers a unique blend of Middle Eastern, Indian, and International Classics.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,694 reviews

Customer review rating 5.0/5

Gary J. Families - Confirmed reviews ALL

I brought my wife and my 83yo mum and the receptionist was kind enough to move my mum to a room with a walk in shower. thank you.

Dear Gary, Thank you for taking the time to share your wonderful feedback following your recent stay at Novotel Melbourne Glen Waverley. We are truly delighted to hear that you and your family had such an enjoyable experience with us. It is especially pleasing to know that our reception team was able to assist by arranging a room with a walk-in shower for your mother to ensure her comfort during the stay. Providing thoughtful and accommodating service to our guests is something we take great pride in. We are also grateful for your kind comments regarding our dining and reception teams, as well as your perfect scores across all aspects of your stay. Your recognition means a great deal to our staff and will certainly be shared with the team. Thank you as well for your continued loyalty as an ALL Platinum member. We sincerely appreciate your support and look forward to welcoming you, your wife, and your mother back again soon for another comfortable and memorable stay. Warm regards, James David General Manager

Customer review rating 4.5/5

Matt P. Couples - Confirmed reviews ALL

Seamless experience from online booking to arrival and check in. Well greeted and looked after (including a nice gift) which was rounded out by a lovely evening at the Meze Restaurant. Staff and food were brilliant. Will definitely be using this Hotel again.

Customer review rating 4.0/5

Karen C. Business - Confirmed reviews ALL

Very comfortable stay, lovely staff

Dear Karen, Thank you for sharing your feedback following your recent stay at Novotel Melbourne Glen Waverley. We are pleased to hear that you had a very comfortable stay and that our lovely team helped make your experience an enjoyable one. It is also wonderful to know you enjoyed our breakfast offering, cleanliness standards, and smooth check-in and departure experience. We appreciate your feedback regarding the size of the bar fridge in the room. Guest feedback is very important to us, and your comments will certainly be shared with our team as we continue looking for ways to enhance our guest experience. Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back again soon. Warm regards, James David General Manager

Customer review rating 5.0/5

Kaitlyn E. Business - Confirmed reviews ALL

Immediately walking in, it smelt AMAZING + had a kind staff member greet me. Check-in was easy + prompt. I was able to locate the room with ease. The room smelt good too, it was so clean + they had all sorts of towels - depending on if you use facewashes/hand towels,, they had spare towels too (4x)

Dear Kaitlyn, Thank you for sharing your wonderful feedback following your recent stay at Novotel Melbourne Glen Waverley. We are thrilled to hear that your experience was such a positive one from the moment you arrived. It is fantastic to know that the welcoming atmosphere, pleasant scent throughout the hotel, and prompt check-in process helped create a great first impression. We are also delighted that you found your room exceptionally clean, comfortable, and thoughtfully prepared with all the amenities you needed. Your kind recognition of Mark P is greatly appreciated, and we will be sure to pass along your lovely comments to him and the rest of our team. Feedback like yours is truly rewarding and motivates us to continue delivering memorable experiences to all our guests. We also appreciate your comments regarding the WiFi speed and will certainly share this feedback with our team as we continue working on improvements in this area. Thank you once again for your recommendation and for choosing to stay with us. We look forward to welcoming you back again soon for another enjoyable visit. Warm regards, James David General manager

Customer review rating 5.0/5

Kevin V. N. Business - Confirmed reviews ALL

Friendly team, always willing to support

Dear Kevin, Thank you for taking the time to share your wonderful feedback following your recent stay at Novotel Melbourne Glen Waverley. We are delighted to hear that you found our team friendly, supportive, and welcoming throughout your visit. It is also pleasing to know you enjoyed our breakfast selection, smooth arrival and departure experience, and found the hotel clean and well presented. Your kind comments will certainly be shared with the entire team as encouragement for their continued dedication. We also appreciate your feedback regarding the WiFi connection speed. Please accept our apologies for the inconvenience experienced, and rest assured your comments have been shared with our team for review as we continue working to improve the guest experience. Thank you once again for your loyalty as an ALL Platinum member and Accor Vacation Club member. We truly value your continued support and look forward to welcoming you back again soon for another enjoyable stay. Warm regards, James David General manager

Other web-users rate our hotel

  • 521 reviews 9.3/10 Location
  • 698 reviews 7.8/10 Room
  • 831 reviews 8.8/10 Service
  • 18 reviews 5.4/10 WiFi
  • 321 reviews 7.5/10 Food
  • 303 reviews 8/10 Cleanliness
  • 219 reviews 7.5/10 Breakfast
  • 137 reviews 6/10 Value

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