Novotel Melbourne Glen Waverley Hotel 4 stars

Customer review rating 4.5/5 9,264 reviews

Novotel Melbourne Glen Waverley
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+ 27 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • WiFi, work space, 32-inch media-hub TV

  • Modern Australian dining, fresh local produce

  • 7 versatile spaces for events

  • 2 minutes to station, 35-minute ride to city

  • Dining choices, shopping, cinema nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request (Nearby)Paying
  • 100% non-smoking hotel
  • Air conditioned
  • TULLAMARINE MELPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request (Nearby)
  • Golf
  • Grass tennis court (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Congresses/conventions
  • Copy/print service available

Hotel location

Novotel Melbourne Glen Waverley

285 Springvale Road
3150
glen waverley
australia

Tel: +61385612345

Fax: (+61)3/85612350

Check-in from 14h00

Check out up to 11h00

  • SPRINGVALE RD :  742 CHADSTONE

  • By plane

    TULLAMARINE MEL At 45km / 27.96 miles - Shuttle paying

  • By train

    GLEN WAVERLEY At 0.5km / 0.31 miles

GPS :-37.880932, 145.165207

Our accommodations

Visitors looking for hotels in Melbourne can find an excellent range of accommodation at Novotel Melbourne Glen Waverley. This impressive Melbourne hotel features a range of accommodation styles, with Superior, Deluxe and suite options available. Contempo rary and spacious in design, guest rooms feature a variety of convenient amenities, including air-conditioning, a work desk, wired and wireless Internet access, a bar fridge, tea and coffee facilities and a modern ensuite.

Standard Room 1 Queen Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

URBAN CITIZEN

Type of cuisine: Regional

Urban Citizen - A modern Australian restaurant opening soon in the heart of Glen Waverley, bringing top quality local produce, with international flavours to the table

Menu (PDF)

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BUTCHERS BENCH

Non contractual photo

Enjoy a drink at The Butchers Bench, choosing from our range of wines, beers, spirits, and cocktails. Hot and cold snacks are also available from the snack menu.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 242

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Melbourne Glen Waverley

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

9,264 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,279 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.5/5

Anonymous Families - 25/06/2020 Confirmed reviews ALL

I stay regularly, when I come for medical appointments. It’s always a pleasure to arrive and be looked after so well.

Comfortable stay

Customer review rating 4.5/5

Craig Business - 25/06/2020 Confirmed reviews ALL

An enjoyable stay. Friendly helpful staff who even brought UberEats to room!! Hopefully get full restaurant back! Thanks for all your help!

Great place to stay

Customer review rating 4.5/5

Anonymous Business - 19/06/2020 Confirmed reviews ALL

all staff make me feel very welcome, Hotel is very clean.

Dear Peter, I appreciate you taking the time to tell us about your recent stay here at the Novotel Melbourne Glen Waverley. I am so pleased you enjoyed your visit and it is so encouraging to see such a wonderful review! I have passed your feedback to my team along with my thanks as I am delighted that our team took such good care of you during your stay. We hope to welcome you back in the near future Peter as I am confident we can provide you with another wonderful experience. A sincere thank you for your support and loyalty to Accor Hotels during this time and thank you again for sharing your experience. Sincerely, Joleen Hurst General Manager

As always great and friendly service

Customer review rating 4.5/5

Steve H. Business - 14/06/2020 Confirmed reviews ALL

Short business stay. Two nights. Friendly staff. Great room. Nothing is too much trouble for you guys which is very much noticed by me (your customer) keep up the good work. I particularly liked the “we’d like to get to know you more questionnaire. Keep up the good work.

Dear Steven, Thank you for taking the time to tell us about your recent experience at the Novotel Melbourne Glen Waverley. I am so pleased to read that given the current circumstances you still felt safe and that our team looked after you so well during your stay with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Comfy beds

Customer review rating 4.5/5

Anonymous Friends - 12/06/2020 Confirmed reviews ALL

Great service, was unaware I had to pay for parking overnight though and water took 10 minutes plus to warm up. Beds and room were comfy and quiet though.

Dear Stacey, Thank you for taking the time to tell us about your recent experience at the Novotel Melbourne Glen Waverley. At Novotel we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and I am so pleased you enjoyed your overall visit with us; with particular mention to our comfortable beds!. Please accept our sincere apologies for the delay in hot water to your room and any lapse in service you may have experienced, regrettably during this unique time we are working with a substantially smaller team and our rooms and water/heating systems are not used on a regular basis like they are used to which can cause some delay. Once we have returned to a sense of normality, we do hope we can welcome you back in the near future whereby all of our facilities will be available for you to enjoy! We appreciate your sharing your feedback Stacey and look forward to seeing you again. Sincerely, Joleen Hurst General Manager

Well located, lovely staff members

Customer review rating 4.5/5

Kylie Families - 10/06/2020 Confirmed reviews ALL

Staying a Novotel was a great experience, staff were lovely and because of the covid-19 not everything was open but you guys made it still comfortable and worth the stay, our room was lovely, very clean. We will definitely be back.

Dear Kylie, Thank you for taking the time to tell us about your recent experience at the Novotel Melbourne Glen Waverley. I am so pleased to read that given the current circumstances you still felt safe and that our team looked after you so well during your stay with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Great stay

Customer review rating 4.5/5

Koi Business - 10/06/2020 Confirmed reviews ALL

Good size room comfy bed

Dear Kaiyen, Thank you for taking the time to tell us about your experience at the Novotel Melbourne Glen Waverley. At Novotel we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and I am so pleased you enjoyed your overall visit with us; with particular mention to our comfortable rooms. Once we have returned to a sense of normality, we do hope we can welcome you back in the near future whereby all of our facilities will be available for you to enjoy! We appreciate your sharing your feedback. Sincerely, Joleen Hurst General Manager

Awesome

Customer review rating 4.5/5

Anonymous Business - 08/06/2020 Confirmed reviews ALL

Good location, very professional and friendly staff, also shops very glide by along with entertainment facilities

Dear Des, I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley. What an uplifting review; I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service and our hotels convenient location. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Thank you again Des for sharing your experience. Sincerely, Joleen Hurst General Manager

Good stay and attentive staff

Customer review rating 4.5/5

Kaye Business - 04/06/2020 Confirmed reviews ALL

I felt safe and well cared for during my stay. Staff were very caring and attentive. Only one point - the airconditioning fan was noisy (I ended up turning off aircon to get some sleep)

Dear Kaye, Thank you for taking the time to tell us about your recent experience at the Novotel Melbourne Glen Waverley. I am so pleased to read that given the current circumstances you still felt safe and that our team looked after you so well during your stay with us. Thank you for also bringing the air-conditioning unit in your room my attention as this has allowed my maintenance team to address the issue. In future Kaye please do not hesitate to communicate any annoyances in your room with our friendly team as we want to ensure you are as comfortable as possible at all times with us. Thank you again for sharing your experience and for your business during this unique period; it is greatly appreciated. We do hope to see you again soon. Sincerely, Joleen Hurst General Manager

Pleasant stay

Customer review rating 4.5/5

Steve Business - 31/03/2020 Confirmed reviews ALL

Just a very short working trip.

Dear Stephen, I appreciate your comments regarding your recent stay at the Novotel Melbourne Glen Waverley. We are delighted to read that you had a comfortable stay and enjoyed your overall visit at our hotel; I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your feedback and we hope once things begin to feel slightly more 'normal' we can welcome you back to our hotel as I am confident we can offer you an even better experience. Yours Sincerely, Joleen Hurst General Manager

Well located nice and quite

Customer review rating 4.5/5

Karen Couples - 29/03/2020 Confirmed reviews ALL

Nice and quite clean room.

Dear Karen, I appreciate your comments regarding your recent stay at the Novotel Melbourne Glen Waverley. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel; with particular mention to your arrival and departure experience. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback and we hope once things begin to feel slightly more 'normal' we can welcome you back to our hotel for another wonderful experience! Sincerely, Joleen Hurst General Manager

The Staff are out standing

Customer review rating 4.5/5

John H. Business - 27/03/2020 Confirmed reviews ALL

I am very impressed with the staff at your Glen Waverly Hotel, they went above and beyond to help me out in a time where we are all facing uncertain futures.

Dear John, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service. I am so glad that we were able to assist you in such tragic times. I have passed your feedback to Kavita (Manager On Duty) with my thanks for looking after you during your stay. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. Stay Safe John. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Polite staff. Breakfast was good. Will stay again.

Customer review rating 4.5/5

Craig R. Families - 27/03/2020 Confirmed reviews ALL

Great thanks

Dear Craig, I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley. What an uplifting review; I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service and our hotels Breakfast. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Thank you again Craig for sharing your experience. Sincerely, Joleen R Hurst General Manager

Well located close to Waverley Private Hospital

Customer review rating 4.5/5

Susan L. Couples - 27/03/2020 Confirmed reviews ALL

During our stay your staff were absolutely amazing in these trying times as everything shut down around us due to Covid19. As I was on my own while mu husband was in hospital they couldn't do enough for me. Upon discharge we needed extra pillows, tissues and teabags! which was quickly attended to and staff at the desk were always friendly and cheerful. Meals were excellent. Thankyou

Dear Susan, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service . I am so glad that our team looked after you and were able to assist with your needs especially during this tragic time. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. Stay Safe and Take care Susan. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Comfortable stay

Customer review rating 4.5/5

Lester W. Families - 26/03/2020 Confirmed reviews ALL

A quiet, restful and comfortable stay.

Dear Lester, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Suited my needs

Customer review rating 4.5/5

Anonymous Couples - 25/03/2020 Confirmed reviews ALL

Was only a short stay. But hotel is in a good location and was suitable for my short term needs

Dear Matthew, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our hotels convenient location. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. Thank you again Matthew for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager
Customer review rating 4.5/5

Annemarie B. Couples - 24/03/2020 Confirmed reviews ALL

The staff are amazing & did their utmost to accommodate all our needs. In this stressful time regarding the Virus words cannot express I gratitude to them

Dear Anne-Maree, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service. I am glad we could look after your needs in such tragic times. We shall all go past this soon. Lets stay strong. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Not being familiar to Melbourne and arriving at1.30am and leaving next morm, but a comfortable stay.

Customer review rating 4.5/5

A K. Solo - 22/03/2020 Confirmed reviews ALL

Although arriving so late after a horror trip from Sydney {very late arrival, and packed plane and concern over virus} Staff very welcoming and easy check in . Room clean and comfortable . Enjoyable breakfast. Thank you.

Dear Anne, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service . Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. Thank you again Anne for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager

Awesome staff great stay

Customer review rating 4.5/5

Juanita V. Families - 22/03/2020 Confirmed reviews ALL

The staff was very helpfull and very pleasant to deal with breakfast was amazing and the coffee was fantastic thank you so much

Dear Juanita, I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley. What an uplifting review; I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service and our Breakfast. Your comments undoubtedly serve as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Thank you again Juanita for sharing your experience. Sincerely, Joleen R Hurst General Manager
Customer review rating 4.5/5

Steve H. Business - 21/03/2020 Confirmed reviews ALL

Always an exceptional stay when Kavita is on.

Dear Stephen, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. I am so pleased you enjoyed your visit and it is so encouraging to see such a wonderful review! I have passed your feedback to Kavita along with my thanks as I am delighted that she took such good care of you during your visit. Thank you again Stephen for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joleen Hurst General Manager
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