Novotel Melbourne Glen Waverley 4 stars
Customer review rating (ALL Rating) 4.5/5 707 reviews
Room service currently unavailable
WiFi, work space, 32-inch media-hub TV
7 versatile spaces for events
2 minutes to station, 35-minute ride to city
Dining choices, shopping, cinema nearby
ALLSAFE approved hotel
285 Springvale Road
3150 GLEN WAVERLEY
Australia
SPRINGVALE RD: 742 CHADSTONE
TULLAMARINE MEL At 45km / 27 miles - Shuttle paying
GLEN WAVERLEY At 0km / 0 miles
GPS:-37.880932, 145.165207
Check-in from - Check out up to
Urban Citizen is open 7 days a week - bookings are highly recommended
Enjoy a drink at Urban Citizen, choosing from our range of wines, beers, spirits, and cocktails. Hot and cold snacks are also available from the snack menu.
Buffet Breakfast
Heated indoor swimming pool, sauna and a fully equipped fitness centre
Couples looking to organise a Melbourne wedding can find the perfect option in Novotel Melbourne Glen Waverley. The hotel features stylish accommodation, superb dining and leisure facilities, excellent accessibility and a range of beautiful event space.
Visitors looking for hotels in Melbourne can find an excellent range of accommodation at Novotel Melbourne Glen Waverley. This impressive Melbourne hotel features a range of accommodation styles, with Superior, Deluxe and suite options available. Contempo rary and spacious in design, guest rooms feature a variety of convenient amenities, including air-conditioning, a work desk, wired and wireless Internet access, a bar fridge, tea and coffee facilities and a modern ensuite.
Accessible room
Well located and comfortable stay
Customer review rating 4.0/5
G. L. Business - Confirmed reviews ALL
Dear L. , We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. We are so glad you benefited signing up to our loyalty program at Front Desk. We have taken on your feedback and strive to improve our services continuously and will look into bringing in more variety of greens into our menu and toothpaste in the rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Mitchell Duty Manager
Amazing food and clean high end rooms
Customer review rating 5.0/5
Jemma Business - Confirmed reviews ALL
Dear Jemma G., I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley. What an uplifting review; I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our food and our hotels clean rooms. Here at Novotel we always strive to provide an excellent guest experience and your comments undoubtedly serve as great motivation for our team and will be a wonderful encouragement for us to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Sincerely, Laura Mitchell Duty Manager
Funeral
Customer review rating 3.5/5
Peter C. Solo - Confirmed reviews ALL
Dear Peter, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. What an uplifting review; I am so pleased to read that you had a comfortable stay and enjoyed your visit with us, with particular mention to our teams customer service. I'm glad I could be of assistance with you in regards to the car park. I shall also be sure to take your feedback on board regarding our current bath & shower situation for any potential refurbishment in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Mitchell Duty Manager
Customer review rating 2.5/5
Jo Families - Confirmed reviews ALL
Dear Gavin, I appreciate you taking the time to provide feedback regarding your recent stay at Novotel Melbourne Glen Waverley. I wish to extended my sincere apologies for your recent experience with us. Please be assured that excellent customer service and high guest satisfaction are both vitally important to us and I am very sorry that your experience did not meet expectations, I am thankful you brought your thoughts to our attention so we could continue to improve our services moving forward. Unfortunately due to unsafe electrical fault we had to close the swimming pool, as much of an inconvenience this was, it was for the safety of the guests. We hope you enjoyed the complimentary breakfast that was offered to you as compensation. We hope to welcome you back in the near future with your next visit being a better experience. Thank you again for sharing your experience. Sincerely, Laura Mitchell Duty Manager
well located,
Customer review rating 4.5/5
Frank Couples - Confirmed reviews ALL
Dear Frank, We very much appreciate your positive comments regarding your stay at the Novotel Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon at our property. Sincerely, Abbee Barr Guest Service Manager
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