Novotel Melbourne Glen Waverley 4 stars

Customer review rating (ALL Rating) 4.5/5 1,660 reviews

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Description

Hotel extras

  • Room service available

  • WiFi, work space, 42-inch TV with foxtel

  • 8 versatile spaces for events

  • 2 minutes to Glen Waverley station, 35-minute ride to city

  • Onsite secure car parking, Meze restaurant and bar, with shopping, cinema nearby

Our accommodation(s)

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Room 1

Hotel location

Novotel Melbourne Glen Waverley

285 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.881154313213116, 145.16462392521382

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Meze Restaurant

Meze is an innovative and modern take on a traditional cuisine. Taking inspiration from the spice routes between India and the Middle East our menu offers a unique blend of Middle Eastern, Indian, and International Classics.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,660 reviews

Customer review rating 5.0/5

Gary C. Couples - Confirmed reviews ALL

Dear Gary, Thank you for taking the time to leave such a delightful review for us. We are so pleased to know that you are continuously taken care of by our lovely staff. Your support means a great deal to us and your positive feedback will be passed on to all relevant departments. We look forward to welcoming you back again in the near future. Kind Regards, James David General Manager

Customer review rating 3.5/5

Suzanne P. Business - Confirmed reviews ALL

Dear Suzanne, Thank you for taking the time to share your feedback following your recent stay at Novotel Melbourne Glen Waverley. We are pleased to hear that our team was helpful, especially with assisting with your last-minute boardroom booking, and that you enjoyed the food at our restaurant. We appreciate your kind comments regarding our team members. We sincerely apologize that other aspects of your stay did not meet your expectations, particularly regarding the cleanliness of the pool area and your room bathroom. We understand your disappointment, especially when you were looking forward to enjoying our leisure facilities. Your feedback has been shared with our Housekeeping and Maintenance teams for review and follow-up, as we are committed to ensuring our facilities and rooms are maintained to the highest possible standards. Thank you again for your valuable feedback. We appreciate your comments and hope to have the opportunity to welcome you back to Novotel Melbourne Glen Waverley for an improved experience. Kind regards, James David General Manager

Customer review rating 3.5/5

Fiona M. Families - Confirmed reviews ALL

Dear Fiona, Thank you for taking the time to share your valuable feedback. We are so happy to hear you continue to be pleased with the convenience of our location and the friendly atmosphere our staff creates. We are deeply sorry to hear of these issues you have faced during your stay and we appreciate you bringing these to our attention. In regards to our online check in system we still require physical identification and card tokenisation upon check in, we appreciate your understanding in this matter. Please rest assured that your feedback has been shared with the relevant departments. We hope to have the opportunity to welcome you back again shortly. Kind Regards, James David General Manager

Customer review rating 4.5/5

Royce B. Business - Confirmed reviews ALL

Dear Royce, Thank you for taking the time to leave such a lovely review following your recent stay with us at Novotel Melbourne Glen Waverley. We are pleased to know that you enjoyed the cleanliness of our facilities and the friendly hospitality provided by our hard working staff. Your positive feedback is greatly appreciated and we look forward to accommodating you again in the future. Kind Regards, James David General Manager

Customer review rating 5.0/5

Ryan S. Families - Confirmed reviews ALL

Dear Ryan, Thank you for taking the time to share your feedback following your stay at Novotel Melbourne Glen Waverley. We are delighted to hear that you had such a positive experience and that you enjoyed our comfortable rooms, cleanliness, and especially the welcoming and helpful service provided by our team. It is wonderful to know that your stay met your expectations and that you continue to enjoy returning to Novotel Glen Waverley. We also appreciate your feedback regarding the breakfast selection and will share this with our Food & Beverage department head. Thank you once again for your kind words and continued support. We look forward to welcoming you back again soon. Kind Regards, James David General Manager

Other web-users rate our hotel

  • 525 reviews 9.3/10 Location
  • 691 reviews 8/10 Room
  • 824 reviews 8.9/10 Service
  • 19 reviews 6.6/10 WiFi
  • 325 reviews 7.7/10 Food
  • 303 reviews 8.1/10 Cleanliness
  • 255 reviews 7.6/10 Comfort
  • 227 reviews 7.4/10 Breakfast

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