Novotel Melbourne Glen Waverley 4 stars

Customer review rating (ALL Rating) 4.4/5 1,659 reviews

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285 Springvale Road, 3150 GLEN WAVERLEY, Australia

Description

Hotel extras

  • Room service available

  • WiFi, work space, 42-inch TV with foxtel

  • 8 versatile spaces for events

  • 2 minutes to Glen Waverley station, 35-minute ride to city

  • Onsite secure car parking, Meze restaurant and bar, with shopping, cinema nearby

Our accommodation(s)

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Hotel location

Novotel Melbourne Glen Waverley

285 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.881154313213116, 145.16462392521382

Telephone
Fax +61 3 8561 2345

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Meze Bar

Open 7 days for light meals, Meze Bar is perfect for enjoying your favourite drink, while catching up on work or winding down for the weekend. From 12pm - late, Meze Bar has an extensive beverage list featuring local wines, beers and delicious cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,659 reviews

TripAdvisor Rating  4.3/5  1,326 reviews

A very good hotel

TripAdvisor rating 4.0/5

Kum Hoong Y TripAdvisor review

A good hotel in terms of location as well as the service from the staff. The moment I went to the counter to check in till the moment I left after checking out, all staff were very friendly and helpful. It really made me felt at home. The hotel is within walking distance to several eateries though major were Asian. The nearby shopping mall offered many shops as well as two supermarkets. Two Chemist Warehouses were also nearby too. The room was very clean and everything worked well except I have difficulty to open the door with my room key card at times. The breakfast was amply though not really that many choices. It’s still good enough to kick off the day. I will definitely choose to stay here again if I’m back in the area.

Customer review rating 4.5/5

Waduwawatte L. D. S. S. Families - Confirmed reviews ALL

My daughter and I booked the weekend stay as she had a chess tournament at a school nearby. The hotel was well located within walking distance to the school and the Glen mall which made our stay very comfortable. We had an issue with the bill, which when we queried through email was actioned within 24 hours. I am very happy with the staff services.

Dear D., Thank you for taking the time to share your experience at Novotel Melbourne Glen Waverley. We are delighted to hear that you and your daughter had a comfortable stay and found our location convenient for both the chess tournament and shopping at Glen Mall. We are also pleased that our team was able to promptly resolve the billing issue and that their service contributed positively to your stay. Your kind mention of Udari is greatly appreciated and will be shared with her. It is wonderful to see such high ratings across all aspects of your stay, and we truly value your feedback. We look forward to welcoming you and your family back to Novotel Melbourne Glen Waverley in the future. Warm Regards, James David General Manager

Customer review rating 5.0/5

Gary C. Families - Confirmed reviews ALL

From the time we arrived until we left it was a lovely stay.

Dear Gary, Thank you very much for your outstanding review and for awarding us a perfect score. We are delighted to hear that you and your family enjoyed such a lovely stay with us from arrival through to departure. It is wonderful to know that our location, accommodation, meals, and most importantly our team contributed to making your visit a memorable one. We are especially pleased that your brother and sister-in-law from overseas were happy with their room and dining experience—there is no greater compliment than being able to look after family so well. Thank you for your continued loyalty as an ALL Platinum member and for booking directly with us. Your kind words will certainly be shared with our team as encouragement for the care they provide every day. We look forward to welcoming you and your family back to Novotel Melbourne Glen Waverley again very soon. Warm regards, James David General Manager

Customer review rating 5.0/5

Constantine C. Business - Confirmed reviews ALL

Magnificent service from the staff at Novotel, especially from Mom, who is an amazing and professional staff member. The service was magnificent, the restaurant served tasty and delicious meals and the rooms were very clean and quiet.

Dear Constantine, Thank you very much for your outstanding review and for awarding us a perfect score. We are truly delighted to read your kind comments and to know that your stay with us was so enjoyable. It is especially rewarding to hear your praise for our team and the magnificent service you received. Your recognition of Mom is greatly appreciated—he is indeed a valued and highly professional member of our team, and your feedback will be proudly shared with him and the wider team. We are also pleased that you enjoyed our restaurant offerings and found your room to be clean, quiet, and comfortable—feeling “just like being at home” is exactly the experience we strive to deliver. Your continued loyalty, including hosting multiple conferences with us over the past few years, means a great deal to us, and we sincerely thank you for your trust in Novotel Melbourne Glen Waverley. We look forward to welcoming you and your colleagues back again very soon. Warm regards, James David General Manager

Customer review rating 4.5/5

Pavan P. P. Business - Confirmed reviews ALL

Comfortable rooms. The bathrooms need a slightly better design. The shampoo dispenser keeps coming in the way. Very little space to have a shower. Food quality is very good and it will be great if you can have more menu items. Overall, a pleasant stay and this is my second time.

Dear Pavan, Thank you for choosing to stay with us again and for sharing such thoughtful feedback following your recent visit. We are delighted to hear that you enjoyed our convenient location, the comfort of your room, and the warm service provided by our team. It is wonderful to know that your overall experience was pleasant. We also appreciate your constructive comments regarding the bathroom layout and the shampoo dispenser. Your feedback is valuable, and we will review these points with our maintenance and design teams to explore possible improvements. Additionally, we are pleased that you enjoyed the quality of our food, and we will certainly take your suggestion for a broader menu into consideration as we continue refining our offerings. Thank you once again for your loyalty and kind words. We look forward to welcoming you back for your third stay in the future. Warm regards, James David General Manager

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Other web-users rate our hotel

  • 483 reviews 9.1/10 Location
  • 697 reviews 7.9/10 Room
  • 815 reviews 8.7/10 Service
  • 15 reviews 5.9/10 WiFi
  • 322 reviews 7.3/10 Food
  • 279 reviews 8.2/10 Cleanliness
  • 209 reviews 7.3/10 Breakfast
  • 182 reviews 6.9/10 Amenities

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