Novotel Melbourne Glen Waverley 4 stars

Customer review rating (ALL Rating) 4.5/5 1,797 reviews

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Description

Hotel extras

  • Room service available

  • WiFi, work space, 42-inch TV with foxtel

  • 8 versatile spaces for events

  • 2 minutes to Glen Waverley station, 35-minute ride to city

  • Onsite secure car parking, Meze restaurant and bar, with shopping, cinema nearby

Our accommodation(s)

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Hotel location

Novotel Melbourne Glen Waverley

285 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.881154313213116, 145.16462392521382

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Meze Restaurant

Meze is an innovative and modern take on a traditional cuisine. Taking inspiration from the spice routes between India and the Middle East our menu offers a unique blend of Middle Eastern, Indian, and International Classics.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,797 reviews

TripAdvisor Rating  4.3/5  1,319 reviews

Outdated rooms

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Dear Sarah, Thank you for taking the time to share your feedback following your recent stay with us at Novotel Melbourne Glen Waverley. We’re truly sorry to hear that your upgraded room did not meet your expectations. We understand how disappointing it can be when the room doesn’t reflect the standards you anticipated. As a valued ALL – Accor Live Limitless Silver member, your feedback is especially important to us, and we hope to have the opportunity to welcome you back in the future. Warm Regards, Ashan Abeykoon General Manager

Great location and great staff

Customer review rating 4.5/5

Craig Y. Business - Confirmed reviews ALL

Dear Craig, Thank you so much for your kind review and for taking the time to share your experience with us at Novotel Melbourne Glen Waverley. We’re delighted to hear that you enjoyed your stay from our convenient location and spotless rooms to the warm service provided by our team. It\'s especially rewarding to receive such positive feedback from a valued ALL – Accor Live Limitless Platinum member like yourself. We also appreciate your comments on our sustainable initiatives, including our soap dispensers and efforts to reduce single-use plastics and it’s great to know these are making a positive impression. While we’re pleased you enjoyed your welcome amenity, we’re sorry to hear you didn’t have the opportunity to enjoy your welcome drink or receive an upgraded room. Room upgrades are subject to availability, and we do our best to accommodate whenever possible. We truly value your continued support and look forward to welcoming you back again soon for another great stay. Warm Regards, Ashan Abeykoon General Manager

Good stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Dear Samuel, Thank you so much for your perfect score and for choosing Novotel Melbourne Glen Waverley for your recent stay. We’re delighted to hear that you felt well looked after and that every aspect of your experience—from check-in to check-out—met your expectations. It’s always wonderful to hear such positive feedback from our valued ALL Gold members. We truly appreciate your loyalty and look forward to welcoming you and your partner back again soon for another enjoyable stay. Warm regards, Ashan Abeykoon General Manager

Great Stay

Customer review rating 5.0/5

Enzo B. Business - Confirmed reviews ALL

Dear Enzo, Thank you for your wonderful feedback and perfect rating! We\'re delighted to hear you enjoyed a comfortable and clean room, and that our location made your stay even more convenient. We’ve noted your feedback regarding ease of access and we apologies for any inconvenience caused. It’s also great to know that as a valued ALL – Accor Live Limitless Gold member, your experience met your expectations. Your comments about our team, check-in, and overall service truly mean a lot. We hope to welcome you back to Novotel Glen Waverley soon! Warm Regards, Ashan Abeykoon General Manager

Customer review rating 4.5/5

Stella D. Families - Confirmed reviews ALL

Dear Stella, Thank you so much for your wonderful review and for taking the time to share such detailed feedback! We’re absolutely thrilled to hear that you and your family had a great stay with us. It’s fantastic to know the kids were entertained throughout your visit and that our location added to the convenience and enjoyment of your trip. A special thank you for your kind words about our chefs and food service team and we’ll be sure to pass along your compliments, especially to the room service team member who made a positive impression. Your professional insight into cleanliness means a lot to us as well, and we’ll proudly share your praise with our housekeeping team. We’ve also taken note of your feedback regarding the WiFi connection and appreciate you highlighting this area for improvement. It was a pleasure having you stay with us, and we hope to welcome you and your family back again soon for another relaxing and memorable stay. Warm Regards, Ashan Abeykoon General Manager

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Other web-users rate our hotel

  • 464 reviews 9.4/10 Location
  • 728 reviews 7.7/10 Room
  • 868 reviews 8.9/10 Service
  • 7 reviews 7.1/10 WiFi
  • 299 reviews 7.3/10 Food
  • 295 reviews 8.1/10 Cleanliness
  • 223 reviews 7.7/10 Breakfast
  • 63 reviews 7/10 Pool

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