Novotel Melbourne Glen Waverley 4 stars

Customer review rating (ALL Rating) 4.5/5 1,661 reviews

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Description

Hotel extras

  • Room service available

  • WiFi, work space, 42-inch TV with foxtel

  • 8 versatile spaces for events

  • 2 minutes to Glen Waverley station, 35-minute ride to city

  • Onsite secure car parking, Meze restaurant and bar, with shopping, cinema nearby

Our accommodation(s)

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Hotel location

Novotel Melbourne Glen Waverley

285 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.881154313213116, 145.16462392521382

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Meze Restaurant

Meze is an innovative and modern take on a traditional cuisine. Taking inspiration from the spice routes between India and the Middle East our menu offers a unique blend of Middle Eastern, Indian, and International Classics.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,661 reviews

Customer review rating 5.0/5

Michael S. Business - Confirmed reviews ALL

Great room, comfortable bed, good shower, close to lots of dinner spots as well as the on site restaurant

Dear Michael, Thank you for taking the time to share your feedback following your recent stay at Novotel Melbourne Glen Waverley. I am delighted to learn that you enjoyed your stay and appreciated the comfort of your room, the quality of the bed and shower, as well as our convenient location close to a variety of dining options and our on-site restaurant. It is also wonderful to know that our sustainability initiatives resonated with you. Thank you for your valuable feedback regarding the WiFi connection speed and your suggestion about offering additional incentives for guests who choose to decline room servicing. We are continually looking for ways to enhance both our guest experience and sustainability efforts, and comments such as yours are greatly appreciated. I am also pleased that you found value in your ALL membership benefits and enjoyed your welcome drink during your stay. On behalf of the entire team, thank you for your recommendation and for choosing to stay with us. We look forward to welcoming you back to Novotel Melbourne Glen Waverley on your next visit. Warm regards, James David General Manager

Customer review rating 5.0/5

Stephen E. Friends - Confirmed reviews ALL

Had a pleasant stay - friendly welcome, nice, up-to-date room, great location and friendly staff.

Dear Stephen, Thank you for taking the time to share your feedback following your recent stay at Novotel Melbourne Glen Waverley. We are delighted to hear you had a pleasant stay and appreciated our friendly welcome, up-to-date rooms, great location, and the service provided by our team. Your kind comments about our staff will certainly be shared with the team, as they will be encouraged to know they helped make your visit enjoyable. We also appreciate your honest feedback regarding the booking experience and the ALL app issues. While these are managed outside the hotel, we understand how frustrating this can be and thank you for your understanding. Additionally, thank you for highlighting your concerns about the bathroom design. Guest feedback like yours is valuable as we continually look for ways to improve the guest experience. It is wonderful to know you enjoyed our breakfast selection, WiFi, and overall stay, and we truly appreciate your loyalty as an ALL Silver member. We look forward to welcoming you back again soon for another enjoyable stay. Warm regards, James David General Manager

Customer review rating 4.5/5

Andrea B. Business - Confirmed reviews ALL

Lovely room

Dear Andrea, Thank you for sharing your feedback following your recent stay at Novotel Melbourne Glen Waverley. We are delighted to hear you enjoyed your lovely room and found our hotel to be well located for your business trip. It is also wonderful to know that your booking experience through the Accor ALL App was easy and that you were pleased with our accommodation, breakfast, cleanliness, and service from our team. As a valued ALL Gold member, we truly appreciate your loyalty and your positive comments regarding our sustainability efforts and overall guest experience. Thank you once again for your kind review and recommendation. We look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, James David General Manager

Customer review rating 5.0/5

Mark R. Couples - Confirmed reviews ALL

Had a wonderful stay again at Novotel Glen Waverley. We found all the staff helpful and courteous.

Dear Mark, Thank you for taking the time to share your wonderful feedback following your recent stay at Novotel Melbourne Glen Waverley. We are delighted to hear that you had another comfortable and enjoyable stay with us and that our team made a positive impression through their helpfulness and courteous service. It is also fantastic to know that you found the booking process easy to use and that you were pleased with the cleanliness, breakfast, WiFi, and overall hotel experience. As a valued ALL Gold member, we truly appreciate your continued loyalty and support. Your kind comments mean a great deal to our team, and we will be sure to share your feedback with everyone. We look forward to welcoming you back again for another wonderful stay in the near future. Kind Regards, James David General Manager

Customer review rating 5.0/5

Simon T. Business - Confirmed reviews ALL

great staff and clean.

Dear Simon, Thank you for sharing your excellent feedback following your recent stay at Novotel Melbourne Glen Waverley. We are very pleased to hear you had a comfortable stay and enjoyed the cleanliness of the hotel along with the friendly service provided by our team. Your perfect scores across all areas of your stay are truly appreciated and will be shared with the entire team as recognition of their efforts. Thank you as well for your continued loyalty as an ALL Accor member and Accor Vacation Club member. It was a pleasure having you stay with us, and we greatly appreciate your recommendation. We look forward to welcoming you back again soon. Kind regards, James David General Manager

Other web-users rate our hotel

  • 524 reviews 9.3/10 Location
  • 693 reviews 7.9/10 Room
  • 835 reviews 8.9/10 Service
  • 18 reviews 5.4/10 WiFi
  • 325 reviews 7.7/10 Food
  • 299 reviews 8.1/10 Cleanliness
  • 251 reviews 7.8/10 Comfort
  • 222 reviews 7.6/10 Breakfast

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