Novotel Melbourne Glen Waverley 4 stars

Customer review rating (ALL Rating) 4.4/5 1,651 reviews

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285 Springvale Road, 3150 GLEN WAVERLEY, Australia

Description

Hotel extras

  • Room service available

  • WiFi, work space, 42-inch TV with foxtel

  • 8 versatile spaces for events

  • 2 minutes to Glen Waverley station, 35-minute ride to city

  • Onsite secure car parking, Meze restaurant and bar, with shopping, cinema nearby

Our accommodation(s)

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Hotel location

Novotel Melbourne Glen Waverley

285 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.881154313213116, 145.16462392521382

Telephone
Fax +61 3 8561 2345

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Meze Bar

Open 7 days for light meals, Meze Bar is perfect for enjoying your favourite drink, while catching up on work or winding down for the weekend. From 12pm - late, Meze Bar has an extensive beverage list featuring local wines, beers and delicious cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,651 reviews

TripAdvisor Rating  4.3/5  1,325 reviews

Customer review rating 4.5/5

Deborah K. Couples - Confirmed reviews ALL

The staff were exceptional

Dear Deborah, Thank you for your wonderful feedback and for choosing to stay with us at Novotel Melbourne Glen Waverley. We’re delighted to hear that you found our team exceptional — your kind words mean a great deal to us. It’s great to know you enjoyed your stay overall, from the comfort of your room to the friendly service throughout your visit. We also appreciate your comment regarding the ease of finding parking information on our website. Your insight is very helpful, and we will review how this can be made clearer for future guests. Thank you again for your recommendation and excellent ratings. We hope to welcome you back for another enjoyable stay soon. Warm regards, James David General Manager

Customer review rating 3.5/5

Amanda M. Business - Confirmed reviews ALL

Love the pillows - they are amazing.

Dear Amanda, Thank you for taking the time to share your feedback following your recent stay with us. I’m pleased to hear that you had a good experience overall and that you found our pillows so comfortable—many guests love them, and it’s wonderful to know they helped make your stay more enjoyable. I’m glad your arrival, accommodation, and check-out experiences were positive, and that our cleanliness and sustainable initiatives met your expectations. However, I am sorry to hear that your breakfast experience did not meet the standard we aim to deliver. We appreciate your comment regarding the team appearing understaffed at the time; we will review our rostering to ensure we are adequately supporting guest volume during busy periods. Your feedback regarding the food quality has also been shared with our kitchen team for improvement. Thank you again for your helpful comments. We value your visit and hope to have the pleasure of welcoming you back for an even better experience next time. Warm regards, James David General Manager

Customer review rating 4.0/5

Sasha A. Couples - Confirmed reviews ALL

The front desk staff were extremely helpful and made check in quick and easy. The room was clean with lots of space to lay out our things. We also enjoyed using the pool as we were the only ones there which made it seem nice and private. The room was quiet even though we were facing the main road. The next morning we came down for breakfast which was lovely and very quickly checked out.

Dear Sasha, Thank you for taking the time to share such a thoughtful review of your stay with us at Novotel Melbourne Glen Waverley. We’re delighted to hear that you enjoyed a relaxing stay and that our front desk team made a positive impression. It’s wonderful to know you found your room clean and spacious, appreciated the quiet atmosphere despite the main-road location, and enjoyed a peaceful swim with the pool all to yourselves. We’re also pleased that breakfast and the check-out experience met your expectations. Thank you for highlighting the comfort of the pillows — we understand how important this is for a good night’s rest. We do offer a selection of alternative pillow types, and we’re sorry this wasn’t made clear during your stay. We’ll ensure our team communicates these options more proactively. We truly appreciate your recommendation and your valuable feedback. We hope to have the pleasure of welcoming you back for another comfortable and enjoyable stay. Warm regards, James David General Manager

Customer review rating 4.5/5

Jeanine P. Business - Confirmed reviews ALL

we came for a week to work and we had a great time, good benefits for long term stay

Dear Jeanine, Thank you very much for sharing your detailed feedback following your week-long stay with us at Novotel Melbourne Glen Waverley. We are delighted to hear that you enjoyed our great location, your upgraded accommodation, and the benefits provided during your long-term stay. It’s especially pleasing to know that your room was consistently clean and comfortable, and that our team made a positive impression. Your kind mention of Mum will certainly be passed on and greatly appreciated. We also value your comments regarding the WiFi speed and the small mix-up during your departure; we will review these with our team to ensure an even smoother experience next time. Regarding your feedback on our sustainability initiatives, I wanted to clarify that water refill stations are available both in the gym and at reception. We encourage guests to enquire at the front desk at any time—our team is always more than ready to assist and ensure you have everything you need during your stay. We will also review how we communicate this information to make it more visible and convenient. We are pleased that, as a Gold ALL member, you enjoyed your welcome drink, amenity, and upgrade. Thank you for recommending both Novotel and the Accor loyalty programme. Jeanine, thank you once again for your thoughtful feedback and for choosing to stay with us. We look forward to welcoming you back soon for another enjoyable and comfortable stay. Warm regards, James David General Manager

Customer review rating 4.5/5

Michael T. Business - Confirmed reviews ALL

The staff are welcoming and the rooms are clean, bright and airy when you walk in. The restaurant is excellent for dinner, breakfast and room service.

Dear Michael, Thank you very much for taking the time to share your experience at Novotel Melbourne Glen Waverley. We are delighted to hear that you found our rooms clean, bright, and comfortable, and that you enjoyed our restaurant for breakfast, dinner, and room service. It’s especially rewarding to know that our team made you feel welcome—your kind words about their friendliness and professionalism will be shared with them. We also appreciate your feedback regarding check-out and our sustainability initiatives; we are continuously looking for ways to enhance these areas to provide an even better guest experience. We are thrilled that you would recommend Novotel to your friends, colleagues, and family, and we look forward to welcoming you back on your future visits. Your loyalty as a Silver member of the ALL Accor program is greatly valued. Thank you again for your wonderful feedback. Warm regards, James David General Manager

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Other web-users rate our hotel

  • 480 reviews 9.1/10 Location
  • 697 reviews 7.9/10 Room
  • 815 reviews 8.6/10 Service
  • 15 reviews 5.9/10 WiFi
  • 322 reviews 7.3/10 Food
  • 286 reviews 8/10 Cleanliness
  • 212 reviews 7.1/10 Breakfast
  • 137 reviews 5.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.