Novotel Melbourne Glen Waverley 4 stars

Customer review rating (ALL Rating) 4.5/5 1,868 reviews

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Novotel Melbourne Glen Waverley - Image 1
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285 Springvale Road, 3150 GLEN WAVERLEY, Australia

Description

Hotel extras

  • Room service available

  • WiFi, work space, 42-inch TV with foxtel

  • 8 versatile spaces for events

  • 2 minutes to Glen Waverley station, 35-minute ride to city

  • Onsite secure car parking, Meze restaurant and bar, with shopping, cinema nearby

Our accommodation(s)

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Hotel location

Novotel Melbourne Glen Waverley

285 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.881154313213116, 145.16462392521382

Telephone
Fax +61 3 8561 2345

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Meze Restaurant

Meze is an innovative and modern take on a traditional cuisine. Taking inspiration from the spice routes between India and the Middle East our menu offers a unique blend of Middle Eastern, Indian, and International Classics.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,868 reviews

TripAdvisor Rating  4.5/5  1,316 reviews

Good stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Booked the room on Dayuse. The room I was allocated was clean and well designed. The reception people were friendly and professional.

Dear Rosalind, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at Novotel Glen Waverley. It’s wonderful to know that you found your room clean, well-designed, and comfortable. We’re also pleased that our reception team was able to make such a positive impression with their friendly and professional service. We greatly appreciate your feedback regarding our team, the cleanliness of the hotel, and our sustainability initiatives. Your satisfaction is very important to us, and we’re glad we were able to meet your expectations across the board. Thank you for choosing to book with Day use and for your recommendation to others. We hope to welcome you back to our hotel in the future for another enjoyable stay. Warm Regards, Ashan Abeykoon General Manager

Enjoyable stay

Customer review rating 4.5/5

Helen Couples - Confirmed reviews ALL

Enjoyable two night stay in a comfortable room. Good location for us to visit family.

Dear Helen Thank you for your kind feedback and for taking the time to share your experience with us. We are delighted to hear that you had an enjoyable two-night stay and that our location worked well for your visit to family. It's also great to know that your booking experience through the Accor ALL App was seamless and easy. We appreciate your suggestions regarding the room, especially your desire for a walk-in shower and more comfortable seating. I’m pleased to inform you that we are currently undergoing renovations to convert more rooms to feature walk-in showers, and your feedback is invaluable as we continue to enhance the guest experience. We will also look into improving the seating and lighting options in our rooms. In regards to your comments about late check-out, I sincerely apologize for not being able to accommodate your request on this occasion. As a general policy, late check-out is offered based on room availability, and we always do our best to honor these requests whenever possible. However, we will ensure that we prioritize this benefit for you in the future, especially as a valued Platinum ALL member. Thank you again for sharing your feedback on the breakfast condiments, as well as your positive comments on our dining and fitness facilities. We’re thrilled you had a great experience, and we truly appreciate your continued loyalty to the Accor ALL program. We look forward to welcoming you back soon and hope to provide you with an even more enjoyable experience on your next stay. Warm regards, Ashan Abeykoon General Manager

Good stay minis welcome beverage

Customer review rating 3.0/5

Gf Business - Confirmed reviews ALL

Was disappointed not to be asked of I’d like my welcome beverage - I deliberately didn’t ask for it as I strongly believe if it’s a believable perk of my tier then I shouldn’t need to ask for it

Dear Gregory Thank you for sharing your feedback with us. We’re pleased to hear that you enjoyed the quality of your accommodation and breakfast during your stay. I would like to address your concern regarding the welcome beverage. I apologize for the oversight at check-in. Please note that, as part of an updated system, welcome drink vouchers are now provided digitally via the Accor ALL App, rather than as physical vouchers. We regret that this may not have been clearly communicated to you during your arrival. We also understand your concern about the arrival experience and the level of service you received at check-in. We truly appreciate your feedback, and we will be working closely with our team to improve the welcoming experience and ensure that all loyalty benefits are clearly explained and offered to our valued guests. Thank you again for your valuable input. We hope to have the opportunity to welcome you back to Novotel Glen Waverley in the future, and should you have any further questions or requests, please don’t hesitate to reach out directly. Warm regards, Ashan Abeykoon

Clean and nice location with a lot of food.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

clean and value for $$$, lots of eatery.

Dear Yong Beng, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. Thank you for your kind feedback! We’re so glad to hear you enjoyed our clean and convenient location, as well as the abundance of nearby dining options. It's always our goal to offer great value to our guests, and we’re happy that you found your stay comfortable and worth the investment. We hope to welcome you back again soon! Sincerely, Ashan Abeykoon General Manager

Good stay

Customer review rating 4.5/5

Philip K. Business - Confirmed reviews ALL

Thanks for the lovely welcome message and stay. Staff was helpful and looking forward to more Accor stays!

Dear Philip Thank you for sharing your feedback with us, and we're so happy to hear that you had a great stay! We're delighted that you found our staff helpful, enjoyed your arrival and check-in, and appreciated the quality of our accommodation and cleanliness. It's fantastic that you took the time to highlight our Wi-Fi and sustainable development initiatives as well. Your recommendation of our hotel and Accor’s loyalty program means a lot to us, and we are thrilled that you plan to continue enjoying stays with us. Your positive comments about our breakfast and overall experience are much appreciated, and we’ll be sure to share your feedback with the team. We're proud to know that all of our staff contributed to your satisfaction. We look forward to welcoming you back for your next business trip and hope to make it even better. Warm regards, Ashan Abeykoon General Manager

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Other web-users rate our hotel

  • 489 reviews 9.4/10 Location
  • 764 reviews 7.8/10 Room
  • 899 reviews 8.9/10 Service
  • 11 reviews 6.1/10 WiFi
  • 326 reviews 8.6/10 Cleanliness
  • 312 reviews 7.2/10 Food
  • 218 reviews 7.6/10 Breakfast
  • 127 reviews 6.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.