Novotel Melbourne Glen Waverley 4 stars

Customer review rating (ALL Rating) 4.4/5 1,671 reviews

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Description

Hotel extras

  • Room service available

  • WiFi, work space, 42-inch TV with foxtel

  • 8 versatile spaces for events

  • 2 minutes to Glen Waverley station, 35-minute ride to city

  • Onsite secure car parking, Meze restaurant and bar, with shopping, cinema nearby

Our accommodation(s)

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Hotel location

Novotel Melbourne Glen Waverley

285 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.881154313213116, 145.16462392521382

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Meze Restaurant

Meze is an innovative and modern take on a traditional cuisine. Taking inspiration from the spice routes between India and the Middle East our menu offers a unique blend of Middle Eastern, Indian, and International Classics.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,671 reviews

Customer review rating 3.0/5

Darron O. Business - Confirmed reviews ALL

Cap on shower rail join no longer in place Light behind bed-head flickers at night despite light being turned off Rail for hand towel not fitted correctly and falls off

Dear Darron, Thank you for taking the time to share your feedback following your recent stay at Novotel Melbourne Glen Waverley. Please accept our sincere apologies for the maintenance issues you experienced in your room. We appreciate you bringing these matters to our attention, and your comments have been forwarded to our maintenance team for immediate review. We truly value your loyalty as an Accor Gold member and hope to have the opportunity to welcome you back in future! Warm Regards, James David General Manager

Customer review rating 5.0/5

Hester F. Couples - Confirmed reviews ALL

Staff are great, good is wonderful and the decor is very nice, relaxing

Dear Hester, Thank you for taking the time to share your wonderful feedback following your recent stay at Novotel Melbourne Glen Waverley. We are delighted to hear that you found our staff friendly and helpful, and that you enjoyed our food and relaxing atmosphere. It’s also fantastic to know that you appreciated our sustainability initiatives and the experience at Meze. Your kind words are truly appreciated, and we look forward to welcoming you back for another relaxing and enjoyable stay in the near future. Warm Regards, James David General Manager

Customer review rating 4.0/5

Takao C. Business - Confirmed reviews ALL

Comfortable, convenient

Dear Takao, Thank you for taking the time to share your feedback following your recent stay at Novotel Melbourne Glen Waverley. We are delighted to hear that you found our location convenient, with easy access to the Glen Waverley central district, restaurants, and shopping areas. It’s also pleasing to know that you had a comfortable stay and found your overall experience handy and effective. We appreciate your positive comments regarding your arrival experience, our team, and the overall cleanliness of the hotel. Your feedback is valuable in helping us maintain our standards. We also note your comments regarding the breakfast selection and will pass this to the relevant department head. Thank you once again for your feedback and for being a valued Classic member of the ALL Accor loyalty program. We hope to welcome you back again soon for another enjoyable stay. Kind Regards, James David General Manager

Customer review rating 5.0/5

Dean M. H. Couples - Confirmed reviews ALL

We returned to the hotel & found the usual great staff and high standards we remembered with the added bonus of beautifully refreshed decor

Dear Dean M., Thank you for your wonderful review and for choosing to return to Novotel Melbourne Glen Waverley. I’m absolutely delighted to read that you experienced the same high standards and warm service you remembered from your previous stay. It’s especially pleasing to know that you appreciated the refreshed décor—this is something we are very proud of, and your feedback reassures us that these enhancements are making a positive impression. Your kind comments about our team, cleanliness, dining experience at Meze, and overall consistency mean a great deal. Delivering a reliable and enjoyable experience for our returning guests is exactly what we strive for, so your recognition is truly rewarding for all of us. As a valued ALL Gold member, I’m also pleased to see that your recognition, welcome drink, and amenity exceeded expectations. While an upgrade was not available during your stay, we do hope to have the opportunity to provide this on your next visit. Thank you as well for your feedback regarding our sustainability initiatives. We acknowledge there is always more to be done in this space, and we continue to explore ways to improve our environmental impact. We sincerely appreciate your continued support and look forward to welcoming you back again soon for another exceptional stay. Warm regards, David James General Manager

Customer review rating 5.0/5

John W. Couples - Confirmed reviews ALL

We were looked after incredibly well by all at Novotel Glen Waverley, they make the stay so comfortable and nothing is a problem

Dear John, Thank you for your fantastic review and for awarding us a perfect score following your recent stay at Novotel Melbourne Glen Waverley. We are absolutely delighted to read your comments and to know that our team made your stay so comfortable and effortless. “Nothing is a problem” is exactly the level of service we strive to deliver, and your kind words are truly appreciated. It’s wonderful to hear that you enjoyed every aspect of your stay, from the cleanliness and accommodation to breakfast and our sustainability initiatives. Your recognition of our front office, breakfast team, and bar staff will certainly be shared with them — it will mean a great deal. As a valued Platinum ALL – Accor Live Limitless member, your continued support and loyalty are incredibly important to us, and we’re so pleased we could provide an experience worthy of your recommendation. We look forward to welcoming you back again soon for another “seriously good” stay. Kind regards, David James General Manager

Other web-users rate our hotel

  • 514 reviews 9.2/10 Location
  • 705 reviews 7.6/10 Room
  • 842 reviews 8.8/10 Service
  • 18 reviews 4.5/10 WiFi
  • 331 reviews 7.5/10 Food
  • 304 reviews 7.8/10 Cleanliness
  • 205 reviews 7.3/10 Breakfast
  • 139 reviews 5.6/10 Value

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