Novotel Melbourne Glen Waverley 4 stars

Customer review rating (ALL Rating) 4.5/5 1,835 reviews

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Novotel Melbourne Glen Waverley - Image 1
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285 Springvale Road, 3150 GLEN WAVERLEY, Australia

Description

Hotel extras

  • Room service available

  • WiFi, work space, 42-inch TV with foxtel

  • 8 versatile spaces for events

  • 2 minutes to Glen Waverley station, 35-minute ride to city

  • Onsite secure car parking, Meze restaurant and bar, with shopping, cinema nearby

Our accommodation(s)

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Hotel location

Novotel Melbourne Glen Waverley

285 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.881154313213116, 145.16462392521382

Telephone
Fax +61 3 8561 2345

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Meze Restaurant

Meze is an innovative and modern take on a traditional cuisine. Taking inspiration from the spice routes between India and the Middle East our menu offers a unique blend of Middle Eastern, Indian, and International Classics.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,835 reviews

TripAdvisor Rating  4.5/5  1,317 reviews

Great convenient location, Amazing staff

Customer review rating 4.5/5

Irfan A. F. Business - Confirmed reviews ALL

Great to see Novotel continue to keep the service bar up. Great service from the entire team. Mark is a cheerful individual to work with, friendly and courteous.

Dear Irfan, Thank you for your detailed and positive feedback! We are thrilled to hear that you had a great experience with us, and we truly appreciate your insights. It’s wonderful to know that you found our location convenient, enjoyed the service provided by our team, and that Mark stood out as a cheerful and courteous team member. We’ll be sure to pass along your compliments to him. We also appreciate your Platinum status with the ALL – Accor Live Limitless loyalty program and are glad to hear that you had a satisfying experience with our WiFi, team, and check-out process. Your feedback about your accommodation and cleanliness is valuable, and we will take it into consideration as we continue to improve. We look forward to welcoming you back to Novotel Glen Waverley on your next visit. Thank you for recommending our loyalty program and sharing your experience. Best regards, Ashan Abeykoon General Manager

Very good enjoyable stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

We were greeted by the lady at the reception and she took care if all preliminaries.

Dear Veerakathy, Thank you so much for your detailed and positive review! We are thrilled to hear that you had such an enjoyable stay with us and that our team made you feel welcomed right from the start. It’s wonderful to know that your experience, from check-in to check-out, met your expectations and that you found the cleanliness, WiFi, and overall service to be excellent. We appreciate your feedback on breakfast, the bar, and the sustainable development initiatives. Your input is valuable to us as it helps us continue to improve and maintain the high standards you experienced during your stay. We are especially pleased that as an ALL member, you felt recognized and valued, and we hope to continue providing you with memorable stays in the future. Thank you again for recommending us and for your continued loyalty. We look forward to welcoming you back for another enjoyable visit! Warm Regards, Ashan Abeykoon, General Manager

Good Stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Very good, staff were very helpful and friendly. It is well located, closer to all the restaurants and the shopping mall. Clean

Dear Thambinathapillai, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. Thank you for sharing your wonderful feedback! We're thrilled to hear that you had a good stay with us. Our team strives to provide excellent service, so it’s fantastic to know that our staff were helpful and friendly during your visit. We're also glad you found our location convenient, with easy access to restaurants and the shopping mall. We truly appreciate your kind words about the cleanliness of our property. It was a pleasure having you stay with us, and we look forward to welcoming you back in the future. Warm regards, Ashan Abeykoon General Manager

Pleasant stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Everything was great except the bed. It was uncomfortable and I felt like it was bottoming out on the base.

Dear Steven, Thank you for sharing your feedback and for rating your stay so positively overall. We're delighted that you had an enjoyable experience with us, especially with your arrival, check-in, WiFi, breakfast, and the service provided by our team. It's great to hear that your booking experience and overall satisfaction were top-notch! We are sorry to learn that the mattress did not meet your expectations and that it affected your comfort. Thank you for the feedback and your feedback will be passed to the relevant department head. Thank you for your loyalty as an ALL member and for your kind recommendation. We value your feedback and hope to have the opportunity to welcome you back and provide an even better experience. Warm Regards, Ashan Abeykoon General Manager

Great location and facilities

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Stayed whilst family member was in hospital, close to great shops and the breakfast was excellent value.

Dear Graeme, We very much appreciate your comments regarding your stay at the Novotel Melbourne Glen Waverley. We're pleased to hear that our location was ideal for your stay, especially during such an important time while your family member was in the hospital. It's wonderful to know that you found the nearby shops convenient, and we're thrilled that you enjoyed our breakfast offering – we aim to provide great value and quality to start your day off right. We truly appreciate you choosing to stay with us and hope that your family member is doing well. We hope to welcome you back in the future and wish all the best for your family member's recovery! Sincerely, Kavita Pillay Front Office Manager

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Other web-users rate our hotel

  • 488 reviews 9.5/10 Location
  • 737 reviews 7.9/10 Room
  • 879 reviews 9/10 Service
  • 9 reviews 5.6/10 WiFi
  • 318 reviews 8.5/10 Cleanliness
  • 302 reviews 7.2/10 Food
  • 214 reviews 7.5/10 Breakfast
  • 56 reviews 8.6/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.