The Sebel Melbourne Malvern 4.5 stars

We definitely enjoyed our one night stay at The Sebel. Our one-bedroom apartment was spotless clean! Stacey provided us great service from the time of inquiry and assisted us promptly with our booking even it was last minute. The staff was very kind and helpful til checkout time. Overall, our stay was an amazing one. Wishing your business more success!

Enjoyed the stay very much. The room was absolutely sensational. Spacious, clean and comfortable.

Efficient check-in, delightful young man on reception, great room, parking provided, efficient check-out.

From check in to check out everything was smooth

We came to Melbourne for medical reasons and selection Sebel Melbourne Malvern due to it's proximity to Cabrini Hospital. The staff at Sebel were extremely helpful and considerate of ours needs. No request was refused and was always undertaken with a smile and a friendly word.

All fine except the extraction fans in both bathrooms did not work which meant that toilet smells lingered and steam from showers could not be removed. I informed reception twice who said both times it would be rectified but nothing happened.

James and the entire team were incredible. They made our stay in the penthouse a memorial one. The views were amazing, absolutely breathtaking! After a stressful few months rearranging the wedding it was lovely to be looked after the way The Sebel did. Thank you so much!

My family of four stay 3days and they love it. It was my son's 8th birthday so we get to spend it together. He had a great time. We were check in and our room was super hot we tried to fix the air conditioner still didn't work. We got the staff involved to fix it still didn't work, now mind you i had two children with me and both children was very unsettled and that didn't go down too well. Very Bad experience but likely we were move to another room much cooler and just perfect family size. Overall my family had a good time. Thank You and we will stay again in the future. Anna G

Staff are friendly, rooms are clean but quality is lacking. Took three attempts to get a key card which worked. Bed was broken - that didn’t surprise me sadly as it hadn’t actually been assembled (all the wooden components are literally piled together, with no screws/fixings, several of the wooden slats were clearly broken, since the central support wasn’t attached it’s no wonder, as anyone moving the bed even slightly would cause the whole thing to collapse). Reception don’t bother answering the phone - car park gate being closed at 17:00 is weird, but that would be fine if the intercom was answered. On calling, we get told to press the intercom, which we had, so it’s clearly just being ignored. Same with the in room phone calling reception, gets ignored so you have to call the general public number.

Excellent staff, good location close to shops and train station. Excellent onsite parking. Stunning views from higher levels.

Privacy good. Covid held back service but when I asked for more linen it was sorted quickly. Staff friendly. They quickly organised extended stays day to day. Car park great and safe. Security made me feel very safe. Room clean, spacious and had free internet. Quiet environment. Had all equipment e.g.washing machine that was needed. Bed comfortable. Coffee shops, train station, newsagent close by.

very clean apartment, very well appointed with all fit outs, new, modern, comfortable.