The Chen Melbourne - Art Series

Customer review rating (ALL Rating) 4.3/5 744 reviews

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Uninterupted views of CBD skyline from level 24 Pool Deck

  • To speak to a Reservations Consultant please contact 1300 987 610

  • 5 minute walk to Epworth Private Hospital and Box Hill hospital

  • walking distance to Federal, State and Local government depts.

ALLSAFE approved hotel

Our accommodation(s)

Boasting 100 suites, guests can expect complimentary WiFi, Art Series Signature beds, 49" TVs and super luxe minibar treats. Zhong Chen digital archival fine art editions adorn the walls and are complemented by an in-house art library and artist documentary.

Hotel location

The Chen Melbourne - Art Series

850 Whitehorse Road
3128 BOX HILL
Australia

GPS:-37.817567, 145.118462

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Well-being
  • Air conditioning
  • Wi-Fi

Pool

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  744 reviews

TripAdvisor Rating  4.5/5  550 reviews

Nice hotel in BoxHill suburb

Customer review rating 4.0/5

Hosea G. Couples - Confirmed reviews ALL

Location is really great, next to boxhill central, lots of food. Parking is easy too. Room is quite spacious and well designed.

I cancelled I am platinum member

Customer review rating 1.0/5

Ea… Solo - Confirmed reviews ALL

I cancelled stayed at another property and you charged me..I have stay in your property all over the world and will continue to do so ..but felt that this should not have happened

excellent location

Customer review rating 5.0/5

Barry A. Couples - Confirmed reviews ALL

3rd stay, was for medical purpose, great people on front desk each time

Dear Barry a., We very much appreciate your comments regarding your stay at the The Chen Melbourne - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prabath Lokusooriya Front Office Manager

Great location- great hosts!

Customer review rating 4.0/5

Robyn Business - Confirmed reviews ALL

The Chen is perfectly located, close to shops and public transport, and has a nice gym and pool. Staff friendly.

Dear ROBYN S., We very much appreciate your comments regarding your stay at the The Chen Melbourne - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prabath Lokusooriya Front Office Manager

Well located - good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Manager understanding about my CC issues and was flexible with payment deposit. Sorted my company cc issues out and made payment within an hour from the comfort my room.

Dear Matthew B., We very much appreciate your comments regarding your stay at the The Chen Melbourne - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prabath Lokusooriya Front Office Manager

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Other web-users rate our hotel

  • 297 reviews 8.6/10 Location
  • 493 reviews 7.2/10 Room
  • 431 reviews 8.6/10 Service
  • 7 reviews 4.5/10 WiFi
  • 213 reviews 6.4/10 Cleanliness
  • 82 reviews 8.9/10 Vibe
  • 73 reviews 9/10 Pool
  • 18 reviews 4.4/10 Breakfast

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