Name: The Chen Melbourne - Art Series
Address: BOX HILL, 3128, AUSTRALIA
Telephone: (+61)3/91310200

The Chen Melbourne - Art Series

Customer review rating (ALL Rating) 4.4/5 674 reviews

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Description

The Chen Melbourne - Art Series

We look forward to welcoming you to THE CHEN Melbourne - Art Series!

Sunny Singh, Hotel Manager

Relaxed and fun, Zhong Chen is the joyous inspiration behind The Chen. Located in Melbourne's Box Hill, The Chen has been crafted with the unique art inspired touch points that Art Series Hotels are celebrated for. Featuring 100 intelligently designed sui tes that are complemented by the vibrant works of Chinese born, Australian Artist, Zhong Chen. Featuring spectacular views of Melbourne's CBD from the rooftop pool and all the while only being a hop, skip and jump to Box Hill's exciting dining precinct.

Hotel extras

Feel reassured with access to AXA medical teleconsultation free of charge
Uninterupted views of CBD skyline from level 24 Pool Deck
5 minute walk to Epworth Private Hospital and Box Hill hospital
walking distance to Federal, State and Local government depts.

ALLSAFE approved hotel

Hotel location

The Chen Melbourne - Art Series

850 Whitehorse Road
3128 BOX HILL
Australia

GPS:-37.817567, 145.118462

Telephone +61 3 9131 0200

+61 3 9131 0201

MEL

Int. airport 1 - IATA code

36.5 km / 22.68 mi 50 min drive

TULLAMARINE AIRPORT

Int. airport 1 - full name

36.5 km / 22.68 mi 50 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

In summary

On site

Swimming pool
Car park
Shuttle
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi

Pool Non contractual photo

Our accommodation(s)

Boasting 100 suites, guests can expect complimentary WiFi, Art Series Signature beds, 49" TVs and super luxe minibar treats. Zhong Chen digital archival fine art editions adorn the walls and are complemented by an in-house art library and artist documentary.

Suite

Chen Queen

Max. number of persons: 2
Area: From 27 m² / 290 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Ironing board and flat-iron
Direct dial telephone

Suite

Chen Twin with Two Queen Beds

Max. number of persons: 4
Area: From 27 m² / 290 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Ironing board and flat-iron
Direct dial telephone(...)

Suite

Chen Deluxe King

Max. number of persons: 2
Area: From 34 m² / 365 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Ironing board and flat-iron
Direct dial telephone(...)

Suite

Chen Deluxe King Balcony

Max. number of persons: 2
Area: From 34 m² / 365 sq ft
Most of the accommodation: Balcony

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Ironing board and flat-iron
Direct dial telephone(...)

Suite

Chen 2 Bedroom Deluxe Interconnecting

Max. number of persons: 4
Area: From 58 m² / 624 sq ft

Ironing board and flat-iron

Our guest reviews

Nice hotel, average experience

Matt Families - 9/21/2022 Confirmed reviews ALL

Check in process described in the email was not at all how it went. We sat at the gate for 10 minutes pressing the 'reception' button to go unanswered. Tried calling the desk using the number in the email and on the hotel signage and sat on hold for another 10 minutes - no-one answered. Ended up parking in side streets and walking to the lobby to check in. Parking is ridiculously sparse, we ended up parking on the street for both nights due to unavailability (I know it's not guaranteed, but good lord there is not a lot on offer). But reception still tried to charge e for parking on checkout. When I pointed out that we had to park on the side streets because there was not enough parking the charges were waived, but it's a funny system that you automatically would charge someone and can't tell if they entered and then left the parking, indicating that they were not in the carpark.

Excellent location

Graemeclark Couples - 9/19/2022 Confirmed reviews ALL

Most welcome, and comfortable, check in experience, very good room overall a quality plus hotel

Dear Graeme, It's always a pleasure to have you and your wife with us. I hope you have a wonderful day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivia

Good stay

Bill S. Couples - 9/18/2022 Confirmed reviews ALL

No pepper or salt sachets in kitchen. Coffee sachets were disgustingly old. Foul tea and coffee. Pity 3 of the cheapest items ruined a perfect score.

Dear Phillip, We very much appreciate your comments regarding your stay at the The Chen Melbourne - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivia

Easy family hotel

Sanjiv S Families - 9/18/2022 TripAdvisor review

Great location and clean hotel. Friendly staff. The locality to box hill central was great as we had a wide selection of food options (as long as you like Asian food). The parking can be an issue however at $9 a day it’s good value for money if you book the hotel car park. The rooms were clean and modern. I would stay again.

Good people. Good service. Like it.

Jiang H. Business - 9/14/2022 Confirmed reviews ALL

Just left Electric shaver there in 319 checked out one 07/09/2022. Could you please help me to find out and keep for me to next stay. Thanks. Hans. My number is 04…

Dear Jiang H., We very much appreciate your comments regarding your stay at the The Chen Melbourne - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will have a look for your electric shaver and contact you when we find it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Chen Team

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

232 reviews 8.3/10 Location
406 reviews 7.6/10 Room
396 reviews 9/10 Service
189 reviews 7/10 Comfort
157 reviews 7/10 Cleanliness
86 reviews 8.9/10 Vibe
76 reviews 8.9/10 Pool
11 reviews 2.7/10 Breakfast

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