Description
Hotel extras
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Take in uninterupted views of Melbourne's CBD skyline from the level 24 Pool Deck
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Our unique, boutique accommodation features walls adorned with art of Zhong Chen
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We are a convenient 5 minute walk to Epworth Private Hospital and Box Hill hospital
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Enjoy our entertainment pavilion which is complete with barbeques and seating to wine and dine
Our accommodation(s)
Page 1 out of 3, Suite 1 : Chen Queen , Suite 2 : Chen Twin with Two Queen Beds
Suite
Chen Queen
- 2 pers. max
- 27 m² / 290 sq ft
- Bedding 1 x Queen size bed(s)
Suite
Chen Twin with Two Queen Beds
- 4 pers. max
- 27 m² / 290 sq ft
- Bedding 2 x Queen size bed(s)
Studio
Chen King Balcony
- 2 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x King size bed(s)
- Most of the accommodation: Balcony
Hotel location
The Chen Melbourne - Art Series
850 Whitehorse Road
3128 BOX HILL
Australia
GPS:-37.817567, 145.118462
Access and transport
Page out of
Box Hill TownHall
Art and Culture
Access: 850 m / 0.53 mi 9 min walk / 4 min drive
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Taxi
7.65 € 12.5 AUD
Box Hill Community Arts Centre
Art and Culture
Access: 1.4 km / 0.87 mi 18 min walk / 5 min drive
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Taxi
7.65 € 12.5 AUD
Aqualink
Sports centre
Access: 2.1 km / 1.3 mi 20 min walk / 5 min drive
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Taxi
7.34 € 12 AUD
Box Hill Action Indoor Sports
Sports centre
Access: 2.45 km / 1.52 mi 46 min walk / 12 min drive
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Taxi
7.65 € 12.5 AUD
Box Hill Miniature Steam Railway
Other attractions
Access: 2.5 km / 1.55 mi 28 min walk / 7 min drive
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Taxi
7.65 € 12.5 AUD
Village Cinema Doncaster
Cinema district
Access: 4.3 km / 2.67 mi 55 min walk / 10 min drive
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Taxi
9.79 € 16 AUD
Page out of
Box Hill Gardens
Park
Access: 700 m / 0.43 mi 8 min walk / 3 min drive
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Taxi
7.34 € 12 AUD
Whitehorse Road Linear Reserve
Park
Access: 1 km / 0.62 mi 14 min walk / 6 min drive
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Taxi
6.12 € 10 AUD
Hagenauer Reserve
Park
Access: 1.1 km / 0.68 mi 15 min walk / 5 min drive
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Taxi
6.12 € 10 AUD
Surrey Park Playground
Park
Access: 1.4 km / 0.87 mi 18 min walk / 6 min drive
Victoria Rose Reserve
Park
Access: 1.6 km / 0.99 mi 19 min walk / 8 min drive
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Taxi
6.12 € 10 AUD
Blackburn lake Sanctuary
Lake
Access: 4.2 km / 2.61 mi 58 min walk / 12 min drive
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Taxi
9.18 € 15 AUD
Page out of
Boxhill Central
Shopping centre/mall
Access: 350 m / 0.22 mi 2 min walk / 1 min drive
China Bar
Restaurant and cafe district
Access: 550 m / 0.34 mi 8 min walk / 3 min drive
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Taxi
6.12 € 10 AUD
Phoenix Kitchen
Restaurant and cafe district
Access: 600 m / 0.37 mi 8 min walk
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Taxi
6.12 € 10 AUD
Dodee Paidang
Restaurant and cafe district
Access: 1.34 km / 0.83 mi 10 min walk / 5 min drive
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Taxi
6.12 € 10 AUD
Katori
Restaurant and cafe district
Golden Lily
Restaurant and cafe district
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Pets not allowed
- Wheelchair accessible
- Wi-Fi
- Air conditioning
Pool
The Chen features an impressive 25m rooftop pool with expansive views across Box Hill and the Melbourne city skyline. Take a dip or lay poolside on the large sundeck. For those wanting to stay undercover, set yourself up in entertainment pavilion complete
Our guest reviews
Customer review rating 4.0/5
Lee F. Business - Confirmed reviews ALL
Dear Lee F., Dear Guest, Thank you for taking the time to share your feedback following your recent stay with The Chen, Art Series. We are pleased to hear that you found our beds comfortable and our team friendly. Your kind comments are greatly appreciated and will be shared with our staff. At the same time, we sincerely apologize for the inconvenience you experienced with parking and building access. We understand how frustrating it must have been to find no available parking during your first two nights, and we regret the inconvenience this caused. We also appreciate your feedback regarding the parking booking process. We are sorry if our communication came across as pushy. Our team aims to ensure guests have parking available throughout their stay, but we understand the importance of accommodating changing plans and will use your comments as an opportunity to improve how we communicate these options. We are especially sorry to hear about the difficulties you encountered when your access card did not work in the basement. We understand how inconvenient it was to walk from Level B3 to the ground floor to regain access, particularly with limited mobile reception in the car park. Your feedback has been noted and will be reviewed with our team to help improve the guest experience. Thank you again for sharing your experience. We value your feedback as it helps us identify areas for improvement, and we hope to have the opportunity to welcome you back for a smoother and more enjoyable stay in the future. Sincerely, Hazel-General Manager
Customer review rating 4.5/5
Mary-anne S. Friends - Confirmed reviews ALL
Dear Mary-anne, Thank you so much for your kind words and for choosing to stay with us at The Chen. We’re thrilled to hear that you enjoyed your time with us and truly appreciate you taking the time to share your experience. If you’d like to help others discover us, we’d be grateful if you could share your experience online by leaving us a Google Review using the link below: https://g.page/r/CX3Tp5kbKtYdEBM/review Your feedback means a lot to our team and helps us continue providing exceptional experiences to all our guests. We look forward to welcoming you back to The Chen soon! Warm regards, The Chen Team.
Customer review rating 5.0/5
Ah C. S. Families - Confirmed reviews ALL
Dear Ah C., Thank you for your wonderful review. We’re delighted to hear that you enjoyed your stay and that our friendly and helpful team made a positive impression. It's also great to know you found your room clean, comfortable, and well presented. We appreciate your feedback regarding the corridor carpet. Thank you for bringing this to our attention. We have shared your comments with our housekeeping team s. the area can be attended to and maintained to a higher standard. We truly appreciate your feedback and hope to welcome you back to The Chen Melbourne - Art Series for another enjoyable stay. Kind regards, The Chen Team
Customer review rating 5.0/5
Joel I. Solo - Confirmed reviews ALL
Dear Joel, Thank you so much for your kind words and for choosing to stay with us at The Chen. We’re thrilled to hear that you enjoyed your time with us and truly appreciate you taking the time to share your experience. Your feedback means a lot to our team and helps us continue providing exceptional experiences to all our guests. We look forward to welcoming you back to The Chen soon! Warm regards, The Chen Team.
Customer review rating 5.0/5
Ivan T. Solo - Confirmed reviews ALL
Dear Ivan, Thank you for your amazing review! We're glad that you have enjoyed your stay with us and would love to have you again as well! Thank you and we look forward to welcoming you back to The Chen again soon. Kind regards, Hazel De Jesus General Manager
Web-users rating
Other web-users rate our hotel
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520 reviews
8.5/10
Location
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708 reviews
7.7/10
Room
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573 reviews
8.3/10
Service
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5 reviews
6.2/10
WiFi
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319 reviews
7.1/10
Cleanliness
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136 reviews
8.8/10
Vibe
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97 reviews
8.5/10
Pool
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25 reviews
2.7/10
Breakfast
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80 reviews
8.3/10
Location
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117 reviews
7.8/10
Room
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102 reviews
8.5/10
Service
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53 reviews
6.9/10
Cleanliness
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22 reviews
8.5/10
Pool
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16 reviews
8.6/10
Vibe
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6 reviews
2.6/10
Breakfast
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61 reviews
8.9/10
Location
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85 reviews
8.5/10
Room
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84 reviews
8.9/10
Service
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33 reviews
7.6/10
Cleanliness
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23 reviews
8.6/10
Value
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15 reviews
8.6/10
Vibe
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14 reviews
7.8/10
Amenities
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8 reviews
8.5/10
Pool
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33 reviews
7.6/10
Location
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82 reviews
7.4/10
Room
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65 reviews
8.4/10
Service
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32 reviews
7/10
Cleanliness
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14 reviews
8.5/10
Vibe
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8 reviews
8.1/10
Pool
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33 reviews
8.8/10
Location
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50 reviews
7.8/10
Room
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41 reviews
8.7/10
Service
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21 reviews
6.9/10
Cleanliness
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5 reviews
8.5/10
Vibe
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Frequently asked questions
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