The Chen Melbourne - Art Series 4 stars

Customer review rating (ALL Rating) 4.4/5 826 reviews

The Chen Melbourne - Art Series - Image 1
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Description

Hotel extras

  • Take in uninterupted views of Melbourne's CBD skyline from the level 24 Pool Deck

  • Our unique, boutique accommodation features walls adorned with art of Zhong Chen

  • We are a convenient 5 minute walk to Epworth Private Hospital and Box Hill hospital

  • Enjoy our entertainment pavilion which is complete with barbeques and seating to wine and dine

Our accommodation(s)

Book this hotel
Room 1

Hotel location

The Chen Melbourne - Art Series

850 Whitehorse Road
3128 BOX HILL
Australia

GPS:-37.817567, 145.118462

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning

Pool

The Chen features an impressive 25m rooftop pool with expansive views across Box Hill and the Melbourne city skyline. Take a dip or lay poolside on the large sundeck. For those wanting to stay undercover, set yourself up in entertainment pavilion complete

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  826 reviews

Customer review rating 4.0/5

Wen X. S. Solo - Confirmed reviews ALL

Dear Wen, Thank you for your kind feedback. We’re pleased to know you had an enjoyable and comfortable stay with us. We also appreciate your suggestion regarding the TV connectivity and will certainly keep this in mind as we look at ways to enhance our in-room experience. Thank you again for your support, and we look forward to welcoming you back soon. Kind regards, Hazel De Jesus General Manager

Customer review rating 5.0/5

Joan S. R. Z. Friends - Confirmed reviews ALL

Dear Joan, Thank you so much for your kind words and for choosing to stay with us at The Chen. We’re thrilled to hear that you enjoyed your time with us and truly appreciate you taking the time to share your experience. If you’d like to help others discover us, we’d be grateful if you could share your experience online by leaving us a Google Review using the link below: https://g.page/r/CX3Tp5kbKtYdEBM/review Your feedback means a lot to our team and helps us continue providing exceptional experiences to all our guests. We look forward to welcoming you back to The Chen soon! Warm regards, The Chen Team

Customer review rating 4.5/5

Frank D. Families - Confirmed reviews ALL

Dear Frank Thank you so much for your kind words and for choosing to stay with us at The Chen. We’re thrilled to hear that you enjoyed your time with us and truly appreciate you taking the time to share your experience. If you’d like to help others discover us, we’d be grateful if you could share your experience online by leaving us a Google Review using the link below: https://g.page/r/CX3Tp5kbKtYdEBM/review Your feedback means a lot to our team and helps us continue providing exceptional experiences to all our guests. We look forward to welcoming you back to The Chen soon! Warm regards, The Chen Team

Customer review rating 3.5/5

Stan R. Business - Confirmed reviews ALL

Dear Mr R., Thank you for taking the time to share such detailed feedback. We’re pleased to hear you felt warmly welcomed by our team, and we genuinely appreciate you highlighting the areas where we could have made your stay more comfortable. We’re sorry we didn’t have the opportunity to address these concerns while you were with us. Had we known, our team would have been happy to look into the air-conditioning, provide additional pillows and blankets, or arrange a room move where available. For your next visit, we would also be happy to prioritise a quieter room on a higher floor, away from the main road. We completely understand your frustration regarding the café opening times, particularly when travelling on a schedule for business. We will share your feedback directly with the Zero Mode Café team so this can be addressed. Thank you again for your feedback and giving us the opportunity to improve. . Please feel free to let me know directly when you’re planning to return, and I’ll be happy to personally assist with your stay and promise an enjoyable experience. We look forward to welcoming you back. Kind regards, Hazel De Jesus General Manager

Customer review rating 4.0/5

Anicia B. Couples - Confirmed reviews ALL

Dear Anicia, Thank you so much for your kind words and for choosing to stay with us at The Chen. We’re thrilled to hear that you enjoyed your time with us and truly appreciate you taking the time to share your experience. If you’d like to help others discover us, we’d be grateful if you could share your experience online by leaving us a Google Review using the link below: https://g.page/r/CX3Tp5kbKtYdEBM/review Your feedback means a lot to our team and helps us continue providing exceptional experiences to all our guests. We look forward to welcoming you back to The Chen soon! Warm regards, The Chen Team

Other web-users rate our hotel

  • 522 reviews 8.4/10 Location
  • 715 reviews 7.7/10 Room
  • 582 reviews 8.3/10 Service
  • 6 reviews 4.5/10 WiFi
  • 317 reviews 7.1/10 Cleanliness
  • 140 reviews 9/10 Vibe
  • 94 reviews 8.4/10 Pool
  • 24 reviews 2.1/10 Breakfast

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