ibis Melbourne Glen Waverley 3.5 stars

Customer review rating (ALL Rating) 4.3/5 1,103 reviews

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297 Springvale Road, 3150 GLEN WAVERLEY, Australia

Description

Hotel extras

  • The Glen Shopping Centre

  • Gateway to the Dandenong Ranges

  • Glen Waverley Dining Precinct

  • Conference Venue in Glen Waverley

  • Corporate and Business Hotel in Glen Waverley

Our accommodation(s)

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Hotel location

ibis Melbourne Glen Waverley

297 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.882978, 145.1652

Telephone
Fax +61 3 9518 7117

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

ibis Kitchen and Bar

ibis Kitchen and Bar is located on the ground level of the hotel, and open for Breakfast, Lunch, Dinner and afternoon and evening drinks. A Bistro style menu is suited to both business and leisure travelers seeking an easy, comforting and delicious meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,103 reviews

Customer review rating 3.5/5

Wang M. Couples - Confirmed reviews ALL

The hotel is well located and maintained nicely. It would have been nicer to have a microwave oven and Gym arrangement for the customers.

Dear Wang, Many thanks for your valuable feedback. We are glad to hear you found our location convenient and appreciated the well-kept surroundings. It’s heartening to know these aspects contributed positively to your experience. That said, we sincerely regret that some elements of your stay fell short of your expectations. Please know we value all feedback and are committed to continuous improvement. Our team is always available during your stay to address any concerns promptly, ensuring any oversights are swiftly resolved. Nonetheless, we’re delighted your overall experience was pleasant and hope our proximity to Glen Waverley’s vibrant dining and shopping areas added ease to your visit. We take pride in offering a comfortable base for exploring Melbourne’s highlights and look forward to welcoming you back for an even smoother stay. We would love to welcome you back for another enjoyable stay. Best regards, Sahan Shanthapriya , Guest Experience Manager

Customer review rating 4.5/5

Nigel F. Business - Confirmed reviews ALL

It's nice to be personally recognised by the staff and treated as a valued guest

Dear Nigel, Thank you for choosing our hotel. We are thrilled to hear you felt well looked after during your stay at ibis Melbourne Glen Waverley. Our team takes pride in providing attentive service, and we’re delighted your membership details were swiftly resolved. Recognising our valued guests and ensuring a seamless experience is always our priority. The whole team hope we have the pleasure of seeing you again on another occasion. Kind regards, Sahan Shanthapriya , Guest Experience Manager

Customer review rating 5.0/5

Darren D. Business - Confirmed reviews ALL

Pleasant, and ticked the boxes for what was needed

Dear Darren, Thank you for choosing our hotel. It’s wonderful to know your stay at ibis Melbourne Glen Waverley met your needs and left a positive impression. We’re delighted our team made your business trip seamless with their warm and efficient service. Your recognition of our Classic loyalty status means a lot, and we’re thrilled you’d highly recommend it to others. We look forward to seeing you again. Best wishes, Sahan Shanthapriya , Guest Experience Manager

Customer review rating 2.5/5

Preethi P. Business - Confirmed reviews ALL

Rusted Kettle, Rude staff, Could have provided 1 water bottle

Dear Preethi, We take your feedback seriously and will use it to improve our services. We are truly sorry to hear that your stay did not meet your expectations. We take all feedback seriously and are addressing the concerns about the in-room facilities and staff interactions to ensure improvements. Our team is committed to providing a welcoming environment and we regret that we fell short during your visit. Please know that we value your loyalty as a Classic member and your insights are crucial in helping us enhance our service standards. We are also reviewing our sustainability practices to better align with guest expectations. Kind regards, Sahan Shanthapriya , Guest Experience Manager

Customer review rating 4.0/5

Richard L. Business - Confirmed reviews ALL

All good but food tray was left outside my room from day one to last day

Dear Mr. Richard, Thank you for sharing such a valuable review. We’re glad your room provided a cool and quiet environment, allowing you to rest comfortably during your business trip. Our team aims to create a peaceful atmosphere for all guests. We regret the oversight with the food tray outside your door. While our housekeeping team typically clears items promptly, we will reinforce this process to ensure future consistency. Moreover, we hope you found our location convenient for accessing Glen Waverley’s dining and transport options during your stay. We hope to see you again in the future. Kind regards, Youcan Uy, Assistant Manager Ibis Melbourne Glen Waverley

Other web-users rate our hotel

  • 534 reviews 9.3/10 Location
  • 813 reviews 6.4/10 Room
  • 691 reviews 7.8/10 Service
  • 10 reviews 6.8/10 WiFi
  • 420 reviews 6.8/10 Cleanliness
  • 216 reviews 7.2/10 Breakfast
  • 204 reviews 6.2/10 Value
  • 109 reviews 7.4/10 Vibe

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