ibis Melbourne Glen Waverley 3 stars

Name: ibis Melbourne Glen Waverley - AccorHotels - ALL
Address: 297 Springvale Road, GLEN WAVERLEY, 3150, Australia
Telephone: +61395187111
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 1,143 reviews

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297 Springvale Road, 3150 GLEN WAVERLEY, Australia

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ibis Melbourne Glen Waverley

Vibrant economy hotel, open to everyone

Featuring 155 rooms with high speed internet access, a restaurant, bar
and conference facilities bursting with natural light, ibis Melbourne Glen Waverley offers an ideal location close to shops and restaurants, with easy access to transport and day trips to the Melbourne CBD, Dandenong Ranges and Yarra Valley.

Situated 25 minutes east of Melbourne CBD, ibis Melbourne Glen Waverley provides a superb base for exploration of the city and its surrounds. Guests staying at this convenient Melbourne hotel can access the city by car or by train, and are just 45 minutes from Melbourne Airport. For guests looking to explore Melbourne's lush surrounds, the beautiful Dandenong Ranges are 20 minutes from the hotel, while the Yarra Valley wine region is less than an hour away, where guests can sample the best local wines.

Less than half an hour from Melbourne CBD, ibis Melbourne Glen Waverley allows guests easy access to Melbourne and its many dining and entertainment options. This stylish Melbourne hotel is also close to the spectacular Yarra Valley and Dandenong Ranges.

Thankyou for choosing to stay with us at ibis Melbourne Glen Waverley! We look forward to welcoming you!

Kelum Gintotage, Hotel Manager

ALLSAFE approved hotel

Hotel extras

Guests staying at ibis Melbourne Glen Waverley can enjoy a wide range of convenient services and facilities, such as complimentary WIFI access in guest rooms and throughout the hotel, connecting guest rooms and reduced mobility guest rooms.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Room

Standard Room with 1 Queen Bed

3 persons
20 m² / 215 sq ft

Bedding 1 x Queen size bed(s)

Room

Superior Room with 1 Queen Bed

3 persons
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s)

Room

Superior Room 1 Queen and Single Bed

4 persons
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single bed(s)

Room

Superior Room with 1 King Bed

3 persons
21 m² / 226 sq ft

Bedding 1 x King size bed(s)

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Hotel location

ibis Melbourne Glen Waverley

297 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.882978, 145.1652

+61 3 9518 7111

+61 3 9518 7117

Railway station
Bus stop

GLEN WAVERLEY

Railway station

Access: 10 m / 0.01 mi 5 min walk

Shuttle

Shuttle scheduled

GLEN WAVERLEY

Railway station

Access: 10 m / 0.01 mi 5 min walk

Shuttle

Shuttle scheduled

SPRINGVALE ROAD

Bus stop

Access: 100 m / 0.06 mi 10 min walk

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Car park
Shuttle
Restaurant
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

ibis Kitchen and Bar

ibis Kitchen and Bar is located on the ground level of the hotel, and open for Breakfast, Lunch, Dinner and afternoon and evening drinks. A Bistro style menu is suited to both business and leisure travelers seeking an easy, comforting and delicious meal.

Our guest reviews

Comfortable and quiet.

Steve Solo - 11/30/2023 Confirmed reviews ALL

A comfortable room in a quiet setting with easy access to transport.

Pleasant stay

Jan Solo - 11/28/2023 Confirmed reviews ALL

Room clean and well-appointed. Good breakfast. Short walk to numerous restaurants. Check-in / check-out could have been smoother. Surprised at the high amount required for a deposit; no prior mention.

Dear Jan B., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I do apologize that you found difficulties with having the room deposit done on your card. I do appreciate you taking the time and letting us know as we will do whatever we can to improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Roni H, Duty Manager.

Very Poor state of Rooms

T. Business - 11/28/2023 Confirmed reviews ALL

The phone in the room did not work. I went to the reception to ask them to get it fixed on Thu evening & reminded again on Fri, but nothing was done till I checked out on Mon. The TV remote in the room was a different generic one that was not synced with the TV. It was replaced with the proper TV remote a day later. There is an additional $5 service charge for room service for no reason whatsoever and neither is it mentioned anywhere on the room-service menu card either. The card details were not saved properly earlier and so I was asked to provided it again the day later. The staff at the check-in/checkout desk is too slow, there is usually a queuing of guests. Not sure why the hotel does not staff enough people.

Dear, Thank you for taking the time to tell us about your experience at the ibis Melbourne Glen Waverley. I am sorry that you found the quality of our room was below our standard; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roni H, Duty Manager.

well located and good stay

Phillip M. Families - 11/27/2023 Confirmed reviews ALL

staff was very friendly and always helpful

Dear Phillip m., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roni H, Duty Manager.

Anonymous Business - 11/26/2023 Confirmed reviews ALL

Business trip.

Dear Matt C., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Don Madiwalagamage, Assistant Manager - Ibis Glen Waverly Melbourne.

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

425 reviews 8.9/10 Location
781 reviews 6.1/10 Room
716 reviews 7.8/10 Service
16 reviews 6.1/10 WiFi
390 reviews 5.2/10 Cleanliness
191 reviews 5.7/10 Value
162 reviews 7.2/10 Breakfast
95 reviews 7.6/10 Vibe

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All our hotels in Glen Waverley

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.