ibis Melbourne Glen Waverley Hotel 3 stars

Nice and clean - Friendly staff

staff very accomdating room excellent as always

Pleasant Small issue with shower rose but otherwise no complaints except the cost to park a vehicle there should be included not additional.The place we normally stay at is cheaper & doesn't charge for parking.

I asked for a Queen or King, I was given a room with 2 singles, Manager assisted me to change rooms

One problem with TV not working but quickly remedied by staff shifting us to a better room

Always a comfortable stay, but this time a lack of amenities spoilt the experience. I realise these are difficult times to operate a hotel in however having no tea or coffee in the room (which is a standard in Australian hotels) was disappointing. Also, the enticement of pre-booking a bottle of wine when I made the booking was a good initiative. Unfortunately the wine was not in the room on arrival, no mention at the front desk either during check-in, and quite frankly...the wine itself was very disappointing. I was expecting cheap and cheerful but I ended up with cheap vinegar. I won't fall for that marketing ploy again.

Our room was extremely quiet and well set out. Everything was clean and fresh. The curtains were fully blockout ones too. The only negatives were that the heater vent rattled and the wifi didn’t connect even after a phone call to reception. Unfortunately with the kitchen shut for breakfast we had to eat out. It was good that we were offered a tea/coffee pack for our room. We had a good experience overall in a central location with lots to choose from.

Clean, well priced and enjoyable stay

Staff was lovely and rooms were good. Only negative was the “breakfast package” which is a box of cereal, juice, milk and an apple. I think you guys need to put a disclaimer out saying it’s not a hot breakfast due to the kitchen being shut, as when I first went to pick up the “breakfast” I was extremely disappointed. Other than that though, enjoyed my stay.

After a late check in we found our room very inviting Comfortable bed extremely clean and warm. Forgot about COVID restriction with coffee , tea etc. However not advised at reception desk on arrival.

First stay away after state lockdowns, we felt comfortable and safe at Glen Waverley compared to Melbourne CDB

Comfortable convenient, helpful staff, quiet and pretty much all good. Room was smaller than usual, restaurant dining not open. Handy to everything and quite good value. Staff very thorough, helpful and nothing was to much trouble, well trained.

I could not be happier with our stay! The rooms were really nice and modern which I was a bit surprised about at this price point. Beds comfortable, great bathrooms and a tv you can actually see! Topped off with a bar fridge and good ironing and storage room, the room was spacious. The staff were extremely friendly and efficient - nothing was too much trouble for our group! Thank you for a wonderful stay!

As always the service and attention we received was first class. The hotels policies and practice in relation to Covid19 control measures was great. We were told at the time of making the booking that the hotel restaurant would be closed however there are a large number of eateries in the area so finding something to eat was no problem

Nice hotel the staff were friendly and helpful parking was simple rooms although smallish but clean bed was big and comfortable hotel quiet the buffet was fabulous being an Accor member great price too this definitely suited our need for the night