ibis Melbourne Glen Waverley

ibis Melbourne Glen Waverley 3 stars

Customer review rating (ALL Rating) 4.3/5 563 reviews

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Hotel extras

Guests staying at ibis Melbourne Glen Waverley can enjoy a wide range of convenient services and facilities, such as complimentary WIFI access in guest rooms and throughout the hotel, connecting guest rooms and reduced mobility guest rooms.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Melbourne Glen Waverley

297 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.882978, 145.1652

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

ibis Kitchen and Bar

ibis Kitchen and Bar is located on the ground level of the hotel, and open for Breakfast, Lunch, Dinner and afternoon and evening drinks. A Bistro style menu is suited to both business and leisure travelers seeking an easy, comforting and delicious meal.

Our accommodation(s)

Each of the 155 tastefully appointed guest rooms at ibis Melbourne Glen Waverley provides the perfect place to retire to at the end of a long day. Guests searching for hotels in Melbourne can find a range of accommodation options at this stylish hotel, wi th Standard and Superior options available. Contemporary and well-appointed, each guest room features a modern ensuite, comfortable bedding, air-conditioning, a flat-screen TV, coffee and tea making facilities, an iron, and broadband and WIFI access.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  563 reviews

TripAdvisor Rating  4.0/5  560 reviews

Unclean

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Besides given a different room to what we had booked. And having to ring reception and be changed to a different room(not what Accor members would be generally given; as the staff member told us) the next room was dirty. The bathroom floor was disgusting; hair, marks, brown gunk in between and on the tiles. I had to lay a towel on the floor to walk on.

Nice clean rooms

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Friendly staff

was a great stay except

Customer review rating 4.5/5

Jack Business - Confirmed reviews ALL

Good day, the rooms were clean, and service very professional. only one criticism, I had booked three rooms, 2 x 10 days, 1 x 4 days and 1 x 2 days. the four day stay only had one bed for two male guests, male, asked for two beds, the 2 day stay had two beds for one guests, the two men could not change rooms.

Poor management

Customer review rating 1.5/5

Ching L. Friends - Confirmed reviews ALL

Checked in on the first day, reflected air conditioning issue on 5.30pm. On duty manager told me that a room will be changed. Came back around 2am after celebrating my birthday. Was told hotel was full, but been guaranteed that a room will be changed in the morning. Went to the the reception in the afternoon at 12pm, on duty staff told me need to come back in the evening to check. I went out and came back again at 6pm. On duty staffs again asking me to wait for another 15 minutes which they will send me a key. When I packed everything with my friends, moving luggage from third floor to first floor, the room was still occupied. There was someone’s luggage in the room. It was 6.45pm at that time. More than 24 hours of complaint but your hotel staff was demonstrating such poor customer service. I was a returned customer for more than five times stay within a year. I have also recommended my friend and family to stay at IBIS than Novotel before. But now I will be switching to other hotel. I have such memorable experience for my birthday with IBIS hotel this year. If you think this isn’t matters, great job for losing your loyal customer.

Friendly and comfortable

Customer review rating 4.5/5

Peter Friends - Confirmed reviews ALL

It was my second stay. Your staff are friendly and helpful and I feel at home there…

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Other web-users rate our hotel

  • 238 reviews 9.1/10 Location
  • 436 reviews 6.2/10 Room
  • 444 reviews 8.5/10 Service
  • 19 reviews 6.8/10 WiFi
  • 235 reviews 5.9/10 Cleanliness
  • 116 reviews 6.3/10 Value
  • 74 reviews 6.6/10 Breakfast
  • 73 reviews 3.8/10 Food

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