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ibis Melbourne Glen Waverley Hotel 3 stars

Customer review rating 4.4/5 6,982 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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ibis Melbourne Glen Waverley
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+ 13 Services

Hotel extras

Guests staying at ibis Melbourne Glen Waverley can enjoy a wide range of convenient services and facilities, such as complimentary WIFI access in guest rooms and throughout the hotel, connecting guest rooms and reduced mobility guest rooms.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • TULLAMARINE MEL Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Room for hearing impaired guests
Leisure and activities
  • Indoor heated pool (nearby)
  • Fitness centre (nearby) Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 6 Meeting room(s)
  • Copy/print service available

Hotel location

ibis Melbourne Glen Waverley

297 Springvale Road
3150 glen waverley
australia

Tel: +61395187111

Fax: (+61)3/95187117

Check-in from 14h00

Check out up to 11h00

  • SPRINGVALE RD OR GLEN WAVERLEY :  754, 850, 691

  • By plane

    TULLAMARINE MEL At 47km / 29.21 miles - Shuttle paying

  • By train

    GLEN WAVERLEY At 0.01km / 0.01 miles

  • By train

    GLEN WAVERLEY At 0.01km / 0.01 miles

GPS :-37.882978, 145.1652

Our accommodation(s)

Each of the 155 tastefully appointed guest rooms at ibis Melbourne Glen Waverley provides the perfect place to retire to at the end of a long day. Guests searching for hotels in Melbourne can find a range of accommodation options at this stylish hotel, wi th Standard and Superior options available. Contemporary and well-appointed, each guest room features a modern ensuite, comfortable bedding, air-conditioning, a flat-screen TV, coffee and tea making facilities, an iron, and broadband and WIFI access.

Standard Room with 1 Queen Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room with 1 Queen Bed

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room 1 Queen and Single Bed

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Superior Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 21 / 226 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

ibis kitchen

Type of cuisine: Bistro

ibis kitchen is suited to business and leisure travellers seeking an easy, comforting and delicious meal.

Menu (PDF)

IBAR

The Bar: a friendly place to get together at any time of day.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 198

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
ibis Melbourne Glen Waverley

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,982 reviews

tripadvisor

TripAdvisor Rating 4.0/5

549 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Professional Staff who knows how to provide quality Customer Service

Customer review rating 4.5/5

Tim M. Families - 19/06/2021 Confirmed reviews ALL

A family member attended medical needs at a local hospital. The booking was only made the day of the procedure (last day of Lockdown). The manager was sensitive towards my needs and very accommodating at all times. All other staff were also friendly and provided excellent customer service at all times. Whilst there was a significant disturbance in nearby rooms on Friday 11th June, ensuring that police/security was contacted was reassuring to the wellbeing of all guests.

Well located, awesome stay, very comfortable room.

Customer review rating 4.5/5

Nicole Business - 15/06/2021 Confirmed reviews ALL

We were served by Calvin at reception ( I think his name was) he was so kind, very helpful, and genuinely interested as to why we were staying in Melbourne. ( My dog had to have surgery) I would most definitely stay again, and have told friends and family about this place. So when this covid s**t is over, we will be back.

Dear Nicole H., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Location and ease of checking in

Customer review rating 2.5/5

Jaimin J. Families - 14/06/2021 Confirmed reviews ALL

Not what we expected. I booked it online and paid extra for breakfast only after checking if breakfast is served given the restrictions and the cuisine. I was advised it will be a buffet continental breakfast over the phn. I paid extra just after confirming however to my disappointment at the time of check-in i was advised thats not the case. I paid extra specifically for this reason else would have only paid for the room. Additonally there was dust on the kettle n phn in the room, no plates etx which I would consider basic for any room type. Overall a bit dismal experience for my family. To add while at checking in, I was advised breakfast would be a choice between croissants n danish however that was nothe case next day and danish were served. To my surprise, when I asked the server abt replacong it woth croissants as thats what kids wanted the server took plate of danish already served back only to return saying they only had danish. I would have expected a more hospitable approach given we had paid for buffet but still happy to settle with the bare minimum boxed breakfast. To summarise, it was not really abt contents of the breakfast but the approach to hospitality on how the guests are served or alternative provisions to cushion the impact.

Dear Jaimin J., Thank you for taking the time to tell us about your experience at the ibis Melbourne Glen Waverley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew

Catered to what I needed

Customer review rating 4.0/5

Cliff Business - 30/05/2021 Confirmed reviews ALL

I needed somewhere to work out of for a few hours while pest control experts worked in my home. Somewhere quiet, with an office like atmosphere, where I could see a client comfortably to talk in private about the work they needed done on their website. I didn't want to postpone or cancel the appointment with the client, and in hindsight I am glad I didn't because we have a snap lockdown this weekend now. This room was perfect. The check-in and check-out process was very friendly and informative.

Dear Clifford L., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Good stay

Customer review rating 4.0/5

Muhammad A. A. B. Families - 30/05/2021 Confirmed reviews ALL

Very Nice, cooperative and welcoming receptionist at day and night time and even the waitress serving the breakfast. No negative feedback.

Dear Muhammad Aleem Ali B., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Excellent location

Customer review rating 4.5/5

Tracey Couples - 29/05/2021 Confirmed reviews ALL

Warmly welcomed, good beds, great foodie location, close to transport. Would definitely stay again. What a bargain.

Dear Tracey G., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew
Customer review rating 4.0/5

Anonymous Business - 29/05/2021 Confirmed reviews ALL

Hi, I don’t mind giving this type of feedback to businesses but it would be nice if those businesses replied to emails that we send to them. On Tuesday I sent an email to Accor via the website and have not yet had a reply, I think a bit of feedback both ways would be good don’t you agree? In regards to my stay at your hotel is was really good thank you, however I think Tea and coffee should be in the room. I was offered it at check in and didn’t think I would want it but later that night I did and didn’t feel like ringing someone to bring it up.

Dear Henrik Hein, We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Everything was good

Customer review rating 5.0/5

Juanita Solo - 28/05/2021 Confirmed reviews ALL

Easy to find, short walking distance from train/bus station, close to everything. Reception staff were very friendly and helpful, room exactly what I requested.

Dear Juanita S., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

"Well Located"

Customer review rating 4.5/5

Baldy Couples - 26/05/2021 Confirmed reviews ALL

"Enjoyable Stay"

Dear Bill B., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Good location. Room clean. Upgrade provided

Customer review rating 3.5/5

Julie C. Business - 26/05/2021 Confirmed reviews ALL

Reception welcomed on arrival. Upgrade was provided

Dear Julie C., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Well located

Customer review rating 4.0/5

Shane Couples - 26/05/2021 Confirmed reviews ALL

Well located.

Dear Shane T., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Good stay

Customer review rating 4.0/5

D N. Business - 24/05/2021 Confirmed reviews ALL

The hotel is suitable for my purposes, is clean and well maintained. The position is very handy with plenty in the surrounding area to see and do.

Dear Daniel Clem N., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Great value

Customer review rating 4.5/5

Andrew C. Business - 23/05/2021 Confirmed reviews ALL

Was treate4d so well as a platinum member: Upgrade, free breakfast and parking. Secure. Very nice room.

Dear Andrew D C., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

good Stay

Customer review rating 5.0/5

David R. Business - 23/05/2021 Confirmed reviews ALL

Nice to be able to have a hot breakfast again

Dear David R., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

The hospitality of your staff

Customer review rating 5.0/5

Paul Business - 22/05/2021 Confirmed reviews ALL

The front desk lady's made me feel so welcome and a memorable stay.

Dear Paul M., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Close to my office

Customer review rating 3.5/5

Mr. X. (. N. S. H. N. B. O. H. Y. S. M. Business - 22/05/2021 Confirmed reviews ALL

Stay was Ok, would have been nice to have room service meals :-(

Dear Jurgen Uwe M., Thank you for taking the time to tell us about your experience at the ibis Melbourne Glen Waverley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew

Great Spot

TripAdvisor rating 4.0/5

mlrj2021 19/03/2021 TripAdvisor review

Comfortable convenient, helpful staff, quiet and pretty much all good. Room was smaller than usual, restaurant dining not open. Handy to everything and quite good value. Staff very thorough, helpful and nothing was to much trouble, well trained.

Dear mlrj2021, Thank you for taking the time to review your stay at Ibis Melbourne Glen Waverley. I am very pleased to hear that you enjoyed your stay overall and look forward to welcoming you back again in the future. Kind regards, Mr Andrew Dvash General Manager

Great hotel with fantastic staff

TripAdvisor rating 5.0/5

Saint_Emma 29/01/2021 TripAdvisor review

I could not be happier with our stay! The rooms were really nice and modern which I was a bit surprised about at this price point. Beds comfortable, great bathrooms and a tv you can actually see! Topped off with a bar fridge and good ironing and storage room, the room was spacious. The staff were extremely friendly and efficient - nothing was too much trouble for our group! Thank you for a wonderful stay!

Dear Saint_Emma, Thank you for taking the time to review your recent stay at Ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback from our guests and we look forward to welcoming you back again soon. Kind regards, Mr Andrew Dvash General Manager

Comfortable stay

TripAdvisor rating 5.0/5

946lindsayn 30/10/2020 TripAdvisor review

As always the service and attention we received was first class. The hotels policies and practice in relation to Covid19 control measures was great. We were told at the time of making the booking that the hotel restaurant would be closed however there are a large number of eateries in the area so finding something to eat was no problem

Dear Lindsay N, Thank you for taking the time to review your recent stay at Ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback from our guests and we look forward to welcoming you back again soon. Kind regards, Mr Andrew Dvash General Manager

Nice hotel staff friendly buffet breakfast was fabulous location suited our needs parking was easy very quiet room

TripAdvisor rating 5.0/5

raeleayne 19/02/2020 TripAdvisor review

Nice hotel the staff were friendly and helpful parking was simple rooms although smallish but clean bed was big and comfortable hotel quiet the buffet was fabulous being an Accor member great price too this definitely suited our need for the night

Dear raeleayne, Thank you for taking the time to review your recent stay at Ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback from our guests and we look forward to welcoming you back again soon. Kind regards, Mr Andrew Dvash General Manager

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