ibis Melbourne Glen Waverley 3.5 stars

Customer review rating (ALL Rating) 4.3/5 1,105 reviews

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297 Springvale Road, 3150 GLEN WAVERLEY, Australia

Description

Hotel extras

  • The Glen Shopping Centre

  • Gateway to the Dandenong Ranges

  • Glen Waverley Dining Precinct

  • Conference Venue in Glen Waverley

  • Corporate and Business Hotel in Glen Waverley

Our accommodation(s)

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Room 1

Hotel location

ibis Melbourne Glen Waverley

297 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.882978, 145.1652

Telephone
Fax +61 3 9518 7117

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

ibis Kitchen and Bar

ibis Kitchen and Bar is located on the ground level of the hotel, and open for Breakfast, Lunch, Dinner and afternoon and evening drinks. A Bistro style menu is suited to both business and leisure travelers seeking an easy, comforting and delicious meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,105 reviews

TripAdvisor Rating  4.0/5  588 reviews

Customer review rating 3.5/5

James M. Business - Confirmed reviews ALL

Dear James, Thanks for your review. We truly value your loyalty as a returning guest, and we’re sorry to hear that aspects of your visit didn’t meet expectations—particularly the room condition, breakfast quality, and in-room heating. Your comments regarding the bacon and scrambled eggs have been shared directly with our kitchen team for immediate review and improvement. We also regret that the heating in your room was not functioning properly. While our team is always available to assist with such issues during stays, we understand how frustrating this must have been and will ensure our maintenance team investigates further to prevent recurrence. We appreciate your constructive comments and take them seriously as we continue working on improving both our facilities and service. We hope to have the opportunity to welcome you back for a more comfortable and satisfying experience in the near future. Best wishes, Sahan Shanthapriya , Guest Experience Manager

Customer review rating 5.0/5

Lecaros F. Business - Confirmed reviews ALL

Dear F., Thank you very much for your kind feedback. We’re delighted our location proved convenient for your team event. Our team takes pride in maintaining comfortable spaces for business travelers, and we’re particularly pleased you appreciated our barista’s coffee craftsmanship. The combination of efficient service and quality amenities is what we strive to deliver for every guest. We look forward to welcoming you back. Best wishes, Sahan Shanthapriya , Guest Experience Manager

Customer review rating 4.5/5

Sian L. K. Couples - Confirmed reviews ALL

Dear Sian L., Thank you very much for this kind review of your stay. It’s wonderful to hear you enjoyed your stay at ibis Melbourne Glen Waverley. We’re delighted you appreciated the spotless accommodations and convenient access to local attractions. Our team takes pride in maintaining high standards while offering easy connections to Glen Waverley’s vibrant heart. We look forward to welcoming you back on a future visit. Kind regards, Sahan Shanthapriya , Guest Experience Manager

Customer review rating 2.5/5

Lisa H. Solo - Confirmed reviews ALL

Dear Lisa, Thank you for sharing this review of your recent stay. We’re very sorry to hear that several aspects of your experience fell short of expectations. Please accept our sincere apologies for the discomfort caused by the noisy air conditioning and fridge, as well as the inconvenience during the scheduled water maintenance. We understand how disruptive this must have been, especially when comfort and rest are so important. We also regret the issues you faced with extending your booking and the confusion around your room key renewal. Your experience clearly highlights the need for better coordination on our part, and we’ll be reviewing this with our team. Likewise, your comments about in-room amenities and service requests—such as the cereal bowl—have been taken seriously and will help us refine our guest support moving forward. We appreciate your loyalty as an ALL – Accor Live Limitless member, and it’s disappointing that your stay did not reflect the level of service we strive for. Your feedback is incredibly valuable, and we hope to welcome you back for a much improved stay in the future. Best wishes, Sahan Shanthapriya , Guest Experience Manager

Customer review rating 5.0/5

Geoffrey R. Families - Confirmed reviews ALL

Dear Geoffrey, We thank you for this positive feedback. We are delighted you enjoyed your stay at ibis Melbourne Glen Waverley. Our team takes pride in delivering warm hospitality, and it’s wonderful to know our service met your expectations. Your recognition of our staff’s efforts means a great deal as we strive to make every family stay memorable. We look forward to welcoming you back. Best wishes, Sahan Shanthapriya , Guest Experience Manager

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Other web-users rate our hotel

  • 544 reviews 9.2/10 Location
  • 795 reviews 6.3/10 Room
  • 705 reviews 8.1/10 Service
  • 12 reviews 7.4/10 WiFi
  • 397 reviews 6.5/10 Cleanliness
  • 217 reviews 5.7/10 Value
  • 208 reviews 8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.