ibis Melbourne Glen Waverley 3.5 stars

Customer review rating (ALL Rating) 4.3/5 1,102 reviews

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Description

Hotel extras

  • The Glen Shopping Centre

  • Gateway to the Dandenong Ranges

  • Glen Waverley Dining Precinct

  • Conference Venue in Glen Waverley

  • Corporate and Business Hotel in Glen Waverley

Our accommodation(s)

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Hotel location

ibis Melbourne Glen Waverley

297 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.882978, 145.1652

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

ibis Kitchen and Bar

ibis Kitchen and Bar is located on the ground level of the hotel, and open for Breakfast, Lunch, Dinner and afternoon and evening drinks. A Bistro style menu is suited to both business and leisure travelers seeking an easy, comforting and delicious meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,102 reviews

Customer review rating 4.5/5

Duncan G. Business - Confirmed reviews ALL

would be nice for more options on the evening menu

Dear Duncan, Thank you for reviewing your visit to our hotel. We are delighted to hear that your stay at ibis Melbourne Glen Waverley met your expectations. Our team takes pride in delivering exceptional service, and we are thrilled that you found both our staff and accommodations to your liking. Comfort and guest satisfaction are always our top priorities. That said, we regret any inconvenience caused by the availability of evening dining options. Our restaurant operates with a focus on fresh and locally sourced ingredients, which can sometimes limit the variety. We also acknowledge your note on internet connectivity and are continually working to enhance our infrastructure. Finally, we are glad you appreciated our prime location near Glen Waverley’s vibrant dining and shopping precincts. It’s wonderful to know this added convenience to your business trip. It would be a pleasure to welcome you again. Kind regards, Sahan Shanthapriya , Guest Experience Manager

Customer review rating 3.0/5

Pavani H. Couples - Confirmed reviews ALL

When I enter the room everything is fine until i found a stain mark on the bed sheet. I was staying 4 nights and they didn’t refill coffee p/c and sugar after Wednesday 🥺. I vited to Glen Waverley IBIS 2 times before and I am 100% satisfied with everything. When I go to buffet breaKfast and I am pretty disappointed when I look around the breakfast buffet. So less food and just strawberry jam and no other jams and not much variety. Unfortunately I am not gonna pick up room for my next vacation. Satisfied with overall staff hospitality

Dear Pavani, Many thanks for your valuable feedback. We are delighted that our team’s hospitality contributed positively to your stay and that your previous experiences with us were enjoyable. Your recognition of our staff’s efforts is deeply appreciated and will be shared with the team. That said, we sincerely apologize that certain aspects of your visit fell short of your expectations. Please know that replenishing in-room amenities and maintaining linen standards are priorities we take seriously, and we will review these points with the relevant teams. Additionally, our breakfast buffet aims to offer a balanced selection, including multiple preserves, and we regret any impression of limited variety. Nonetheless, we are grateful you chose us again and hope the conveniences of our location near The Glen shopping centre added ease to your visit. We value your loyalty and hope to have another opportunity to welcome you back. We hope to welcome you back again. Best regards, Sahan Shanthapriya , Guest Experience Manager

Customer review rating 3.5/5

Steven M. Families - Confirmed reviews ALL

Came for a wedding, room was comfortable and clean. Met expectations.

Dear Steven, We appreciate your candid feedback; thank you. We’re pleased your family found the room comfortable and clean during your stay for the wedding. It’s wonderful knowing our accommodations met your needs for such a special occasion. We regret any inconvenience caused by the bathroom’s condition. Our team is committed to ensuring all facilities are well-maintained, and we appreciate your feedback as it helps us identify areas needing attention. Our location near Glen Shopping Centre and restaurants often adds convenience for guests exploring the area. We trust this added ease to your trip. We do hope that you will return on another occasion. Best regards, Sahan Shanthapriya , Guest Experience Manager

Customer review rating 3.5/5

Richard L. Business - Confirmed reviews ALL

Price for what you get is fair and reasonable

Dear Richard, Thank you for your valuable feedback. We’re pleased to hear your appreciation for our value-driven offerings and sustainable dining initiatives, which are key priorities for us. That said, we sincerely regret that aspects of your experience fell short. Your comments about our service standards and connectivity have been noted, and we will use them to refine our approach. Our team is always available to address concerns during your stay. It’s also great to know our central location served you well, particularly with The Glen shopping centre and nearby transport links within easy reach. We hope to see you again soon. Kind regards, Sahan Shanthapriya , Guest Experience Manager

Customer review rating 3.5/5

Jenny Z. Solo - Confirmed reviews ALL

All good but a very weak shower :( This is probably due to volume and pressure and a low-grade shower head. If the shower had of been better I would have been able to leave a much better (public) review.

Dear Jenny, Thank you for writing a review of your recent visit and for recommending our hotel. We are delighted to hear your booking experience through the Accor ALL app was smooth and efficient. It’s wonderful to know Sahan contributed positively to your stay with his welcoming presence. We sincerely regret the inconvenience you experienced with the bathroom facilities. Please know our maintenance team routinely inspects all amenities to ensure they meet our standards. Furthermore, we appreciate your loyalty as a Platinum member and your positive rating of our program. Your endorsement means a great deal to our team. We look forward to welcoming you again. Best wishes, Sahan Shanthapriya , Guest Experience Manager

Other web-users rate our hotel

  • 533 reviews 9.3/10 Location
  • 800 reviews 6.3/10 Room
  • 689 reviews 8.2/10 Service
  • 12 reviews 8.7/10 WiFi
  • 401 reviews 6.9/10 Cleanliness
  • 218 reviews 7.2/10 Breakfast
  • 117 reviews 8/10 Vibe
  • 115 reviews 6.9/10 Amenities

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