ibis Melbourne Glen Waverley Hotel 3 stars

Customer review rating 4.4/5 6,888 reviews

ALLSAFE approved hotel

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ibis Melbourne Glen Waverley
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+ 21 Services

Hotel extras

Guests staying at ibis Melbourne Glen Waverley can enjoy a wide range of convenient services and facilities, such as complimentary WIFI access in guest rooms and throughout the hotel, connecting guest rooms and reduced mobility guest rooms.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • TULLAMARINE MELPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Room for hearing impaired guests
Leisure and activities
  • Indoor heated pool (nearby)
  • Fitness centre (nearby)Paying
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 6 Meeting room(s)
  • Copy/print service available
Information message

Hotel location

ibis Melbourne Glen Waverley

297 Springvale Road
3150 glen waverley
australia

Tel: +61395187111

Fax: (+61)3/95187117

Check-in from 14h00

Check out up to 11h00

  • SPRINGVALE RD OR GLEN WAVERLEY :  754, 850, 691

  • By plane

    TULLAMARINE MEL At 47km / 29.21 miles - Shuttle paying

  • By train

    GLEN WAVERLEY At 0.01km / 0.01 miles

  • By train

    GLEN WAVERLEY At 0.01km / 0.01 miles

GPS :-37.882978, 145.1652

Our accommodation(s)

Each of the 155 tastefully appointed guest rooms at ibis Melbourne Glen Waverley provides the perfect place to retire to at the end of a long day. Guests searching for hotels in Melbourne can find a range of accommodation options at this stylish hotel, wi th Standard and Superior options available. Contemporary and well-appointed, each guest room features a modern ensuite, comfortable bedding, air-conditioning, a flat-screen TV, coffee and tea making facilities, an iron, and broadband and WIFI access.

Standard Room with 1 Queen Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Superior Room with 1 Queen Bed

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Superior Room 1 Queen and Single Bed

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 21 / 226 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Direct dial telephone
Rooms

Our restaurants and bars

ibis kitchen

Type of cuisine: Bistro

ibis kitchen is suited to business and leisure travellers seeking an easy, comforting and delicious meal.

Menu (PDF)

IBAR

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 198

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
ibis Melbourne Glen Waverley

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,888 reviews

tripadvisor

TripAdvisor Rating 4.0/5

547 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

The room was not clean at all

Customer review rating 0.5/5

Damiel Z. Business - 08/04/2021 Confirmed reviews ALL

i spook with reception a bout to clean the room

Dear Daniel Z., Thank you for taking the time to tell us about your experience at the ibis Melbourne Glen Waverley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew

Good stay

Customer review rating 3.0/5

Christy Families - 07/04/2021 Confirmed reviews ALL

My experience was good lovely customer service but the prices of the stays are to high and abit out of my price budget

Dear Christabel A., Thank you for taking the time to tell us about your experience at the ibis Melbourne Glen Waverley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew

good stay and well located near restaurants and railway station

Customer review rating 4.0/5

Anonymous Couples - 06/04/2021 Confirmed reviews ALL

Staff were very polite and helpful. Room was clean and tidy. Only issue was that the shower rose has been changed from and manageable small one to a big rose which is not practical for a small shower area

Dear Francis M., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Friendly, helpful staff, comfortable room.

Customer review rating 4.5/5

Anonymous Families - 05/04/2021 Confirmed reviews ALL

From check in to check out the staff were friendly and helpful, far exceeding our expectations in all interactions. The room was great and the bed extremely comfortable.

Dear Harry H., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

good location but rooms are getting old and run down

Customer review rating 3.0/5

Darrin Families - 04/04/2021 Confirmed reviews ALL

rooms are getting old and run down

Dear Darrin C., Thank you for taking the time to tell us about your experience at the ibis Melbourne Glen Waverley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew

Well located.

Customer review rating 5.0/5

Heather V. Couples - 02/04/2021 Confirmed reviews ALL

Very quiet. Look forward to TV guide and restaurant folders to be back in the room. Not sure why we have a $50 fee to be paid up front.

Dear Heather v., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

9

Customer review rating 4.0/5

Anonymous Solo - 31/03/2021 Confirmed reviews ALL

i stayed in the hotel 5 nights and i found that the house keeping was excellent and the coffee made by daphne was amazing. she was so helpful in each and every way.

Dear Tads D., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Excellent stay

Customer review rating 4.5/5

E. J. Couples - 31/03/2021 Confirmed reviews ALL

We had a lovely time at Ibis, staff were terrific, very friendly. Our room was a Superior Double, it was nice, clean and plenty of room

Dear Elizabeth J., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Excellent location

Customer review rating 5.0/5

Aroha R. Couples - 30/03/2021 Confirmed reviews ALL

Our overnight stay was perfect,staff was beautifully presented with genuine smiles,very helpful and quick to respond to our request for extra pillows.

Dear Aroha R., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew
Customer review rating 3.0/5

Lyn Couples - 30/03/2021 Confirmed reviews ALL

Not happy with the breakfast, we paid for breakfast then apparently the restautant is close. They gave us a packed breakfast but very dissappointed with the packed box. And we ordered a white wine they gave us a red wine instead.

Dear Arlene M., Thank you for taking the time to tell us about your experience at the ibis Melbourne Glen Waverley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew

Suited our purpose

Customer review rating 3.5/5

Rebecca Couples - 30/03/2021 Confirmed reviews ALL

It was fine, functional and essentially what we expected.

Dear Rebecca R., Thank you for taking the time to tell us about your experience at the ibis Melbourne Glen Waverley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew

Very Enjoyable and Friendly

Customer review rating 4.5/5

Billb Couples - 29/03/2021 Confirmed reviews ALL

Room clean and neat , friendly service and welcoming

Dear Bill B., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Great stay as always!

Customer review rating 4.5/5

Jerry B. Couples - 29/03/2021 Confirmed reviews ALL

Great stay (our 8th) at Ibis Glen Waverley. Cannot be beaten for value for money. We have a high vehicle and staff very kindly let us park in the staff parking areawith higher clearance which was very gratefully appreciated. The usual complimentary drinks too and that warm welcome that is always extended as a return Accor member.

Dear Jerry M B., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Great staff

Customer review rating 4.5/5

Michael R. Business - 25/03/2021 Confirmed reviews ALL

Fantastic, helpful, friendly staff - first time I have stayed at this hotel - will not hesitate to stay there again. Really commend you on your staff - best check in staff I have ever experienced

Dear Michael R., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

well located

Customer review rating 4.0/5

Karen H. Business - 25/03/2021 Confirmed reviews ALL

Unfortunately Covid has made an impact , no restaurant open ,which I understand .

Dear Karen H., Thank you for taking the time to tell us about your experience at the ibis Melbourne Glen Waverley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew

well located, great staff

Customer review rating 5.0/5

S K. Business - 24/03/2021 Confirmed reviews ALL

the staff are so friendly and helpful, able to talk about local food outlets etc... accommodating when asked questions etc.. even say hello when you are walking past... very happy I stayed here (have previously stayed at Novotel next door)

Dear Susan K., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Friendly staff, clean

Customer review rating 4.5/5

Evan Solo - 23/03/2021 Confirmed reviews ALL

The manager was so very friendly and helpful. The room was clean and very neat.

Dear Evan M S., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

No breakfast

Customer review rating 3.0/5

Andrew M. Business - 22/03/2021 Confirmed reviews ALL

You need to open your breakfast restaurant.

Dear Andrew M., Thank you for taking the time to tell us about your experience at the ibis Melbourne Glen Waverley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew

Nice Central Location

Customer review rating 4.0/5

Mark Business - 19/03/2021 Confirmed reviews ALL

Friendly staff from the moment I checked in, until departure. Could not have been more helpful. Pleasant accomodation. Adequate, clean and spacious. Did not have time to use facilities and restaurants/bar however they looked warm and welcoming.

Dear Mark G., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Great Spot

TripAdvisor rating 4.0/5

mlrj2021 19/03/2021 TripAdvisor review

Comfortable convenient, helpful staff, quiet and pretty much all good. Room was smaller than usual, restaurant dining not open. Handy to everything and quite good value. Staff very thorough, helpful and nothing was to much trouble, well trained.

Dear mlrj2021, Thank you for taking the time to review your stay at Ibis Melbourne Glen Waverley. I am very pleased to hear that you enjoyed your stay overall and look forward to welcoming you back again in the future. Kind regards, Mr Andrew Dvash General Manager

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