ibis Melbourne Glen Waverley 3.5 stars

Customer review rating (ALL Rating) 4.2/5 1,291 reviews

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297 Springvale Road, 3150 GLEN WAVERLEY, Australia

Description

Hotel extras

  • The Glen Shopping Centre

  • Gateway to the Dandenong Ranges

  • Glen Waverley Dining Precinct

  • Conference Venue in Glen Waverley

  • Corporate and Business Hotel in Glen Waverley

Our accommodation(s)

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Hotel location

ibis Melbourne Glen Waverley

297 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.882978, 145.1652

Telephone
Fax +61 3 9518 7117

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

ibis Kitchen and Bar

ibis Kitchen and Bar is located on the ground level of the hotel, and open for Breakfast, Lunch, Dinner and afternoon and evening drinks. A Bistro style menu is suited to both business and leisure travelers seeking an easy, comforting and delicious meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,291 reviews

TripAdvisor Rating  4.0/5  577 reviews

Well located to everything

Customer review rating 3.5/5

Georgina Families - Confirmed reviews ALL

The Ibis Glen Waverley is very quiet hotel within walking distance to The Glen and so many restaurants you don’t need to use your car at all. It was a great base for us as most places were a short drive from pretty much everything and the train station is also within walking distance so going to the city is easy as well. The hotel itself is basic and the beds were comfortable. The food menu wasn’t inspiring enough though and we didn’t have the buffet breakfast. Parking was expensive at $20 a day but cheaper than parking in the street.

Beyond expectations

Customer review rating 4.5/5

Kumar S. Business - Confirmed reviews ALL

Very helpful staff and good ambience

Dear Kumar, Thank you for taking the time to share your review. It truly warms our hearts to learn that your stay with us was a delightful one. Our team is thrilled that you found our staff to be very helpful and enjoyed the ambience of our hotel. At ibis Melbourne Glen Waverley, we take great pride in our service and the environment we create for our guests. However, we regret to hear that there were inefficiencies in the booking process. Please accept our apologies for any inconvenience this may have caused. We understand how important a smooth booking experience is and assure you that we are looking into this matter. Nonetheless, we are pleased that these issues did not detract from your overall great experience with us. Our central location, modern facilities, and the cleanliness upheld by our diligent housekeeping team are aspects we are proud of and are pleased you could appreciate. We hope we will have the opportunity to see you again in the future. Best regards, Kelum Gintotage Hotel Manager ibis Melbourne Glen Waverley

Good hotel but time for new beds & some maintenance

Customer review rating 3.5/5

Chris S. Couples - Confirmed reviews ALL

Have stayed here previously as the location is good, staff are great & the rates are reasonable. They also look after Accor Live members well. The wheelchair access is great & the accessible room a little tight but works well for me. Possibly too small for power chair users. The bathroom/shower fittings are loose though & need attention & PLEASE get a new mattress for the bed. The mattress topper is like sleeping in quicksand & just not good.

Dear Chris, Thank you for taking the time to share your review. We are delighted that you found our staff to be great and the rates reasonable, and we appreciate your recognition of our efforts to accommodate Accor Live members. It's also pleasing to hear that our location served you well and that the wheelchair access met your needs. However, we regret to hear about the issues you experienced with the bathroom fittings and the mattress comfort. We understand the importance of a good night's rest and the necessity for facilities to be in perfect working order for all our guests. We also acknowledge the need for clarity regarding our accessible room offerings. Nonetheless, we are pleased that you enjoyed our hotel's proximity to local attractions and amenities, and we trust that these positive aspects contributed to a pleasant overall stay. We hope we will have the opportunity to see you again in the future. Best regards, Kelum Gintotage Hotel Manager ibis Melbourne Glen Waverley

Clean Neat and comfortable!

Customer review rating 5.0/5

Christine D. Business - Confirmed reviews ALL

I have been staying here at the Ibis Glen Waverley for almost a year now. Even turning down other hotels with cheaper rates. They have been accommodating and absolutely wonderful.

Dear Christine, Thank you very much for your kind review. We're thrilled to hear that your stay at ibis Melbourne Glen Waverley has consistently exceeded your expectations. We are pleased that the cleanliness, comfort, and overall accommodation have met your needs and contributed to a memorable experience. Our team takes great pride in maintaining a high standard of tidiness and providing cozy and well-appointed rooms for our valued guests like you. It would be a pleasure to welcome you back. Best wishes, Kelum Gintotage Hotel Manager ibis Melbourne Glen Waverley

Great service with a clean room

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Had a late check in with no problem. Had one night booked and was able to add a second night easily through the ALL Accor App and front desk was able to keep me in the same room.

Dear Paul, Thank you for taking the time to share your review. We're thrilled to hear about your positive stay at ibis Melbourne Glen Waverley. We are pleased that you enjoyed the ease of our late check-in process, the cleanliness of your room, and the seamless booking experience through the ALL Accor App. It's wonderful to know that our dedication to providing exceptional service made your stay an enjoyable one. We hope we will have the opportunity to see you again in the future. Best regards, Kelum Gintotage Hotel Manager ibis Melbourne Glen Waverley

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Other web-users rate our hotel

  • 506 reviews 8.9/10 Location
  • 828 reviews 6.2/10 Room
  • 739 reviews 7.8/10 Service
  • 9 reviews 4.2/10 WiFi
  • 386 reviews 6/10 Cleanliness
  • 217 reviews 5.2/10 Value
  • 188 reviews 7.3/10 Breakfast
  • 98 reviews 7.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.