ibis Melbourne Glen Waverley 3.5 stars

Customer review rating (ALL Rating) 4.2/5 1,292 reviews

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297 Springvale Road, 3150 GLEN WAVERLEY, Australia

Description

Hotel extras

  • The Glen Shopping Centre

  • Gateway to the Dandenong Ranges

  • Glen Waverley Dining Precinct

  • Conference Venue in Glen Waverley

  • Corporate and Business Hotel in Glen Waverley

Our accommodation(s)

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Hotel location

ibis Melbourne Glen Waverley

297 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.882978, 145.1652

Telephone
Fax +61 3 9518 7117

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

ibis Kitchen and Bar

ibis Kitchen and Bar is located on the ground level of the hotel, and open for Breakfast, Lunch, Dinner and afternoon and evening drinks. A Bistro style menu is suited to both business and leisure travelers seeking an easy, comforting and delicious meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,292 reviews

TripAdvisor Rating  4.0/5  577 reviews

Great Stay

Customer review rating 5.0/5

Shell Solo - Confirmed reviews ALL

Good sized spacious room, comfy bed, quiet and great location walking distance to transport and shops. Staff are always friendly and helpful. Great value for money too. Would definitely return and recommend to anyone.

Dear Michelle, Thank you very much for your kind review. We are delighted to hear that your stay at ibis Melbourne Glen Waverley was a pleasant one. We are pleased that you found our rooms spacious and our ibis Sweet Beds comfortable, enhancing the quality of your rest. It's wonderful to know that our central location, a short stroll away from Glen Shopping Centre and local transport, added convenience to your visit. Additionally, our team is thrilled to receive your compliments on their friendliness and helpfulness, which is a testament to our commitment to service excellence. Your recognition of the value we provide is also much appreciated, as we strive to deliver an enjoyable experience at a competitive price. Furthermore, we're glad that our initiative to reward guests for participating in our Greener Stay program by skipping housekeeping services resonated with you. It would be a pleasure to welcome you back. Best wishes, Sahan Shanthapriya Assistant Manager

Great Stay

Customer review rating 3.5/5

Tania Couples - Confirmed reviews ALL

It was amazing helpful and experienced staff.Only down side hair in my husband’s scrambled eggs

Dear Tania, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our staff to be helpful and experienced. It is our priority to provide exceptional service and create a welcoming atmosphere for our guests. We are sorry to hear about the incident with the breakfast. Please accept our sincerest apologies for any discomfort this may have caused. We uphold the highest standards of cleanliness and food quality, including our buffet breakfast which offers a variety of continental, English, and American options. We will ensure that this is an isolated issue and that our food preparation processes are reviewed to prevent such occurrences in the future. We hope you were able to appreciate our convenient location, a short walk away from the Glen Shopping Centre and local restaurants, as well as the ease of access to our underground secure car parking. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Kelum Gintotage Hotel Manager ibis Melbourne Glen Waverley

Feels like home

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Happy, feel safe, breakfast food was delish

Dear Kerrie, Thank you very much for your kind review. We take pride in catering to our guests’ needs the best way we can and appreciate your kind words, we will be sure to share your feedback with the team. We are also happy to hear that our breakfast helped to start your day off the right way. It would be a pleasure to welcome you back. Best wishes, Sahan Shanthapriya Assistant Manager

Nothing special

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

The breakfast buffet is over priced, the reception was friendly but other staff were rude. I’m not sure why they don’t wash or replace your used coffee mugs and restock your milk,sugar, coffee and tea when they clean your room.

Dear Willem, Thank you for taking the time to share your review. We are pleased that you found our reception team to be friendly. Our staff strives to provide a warm and welcoming experience for all of our guests, and we're glad this was reflected during your interactions at the front desk. However, we apologize for the aspects of your stay that fell short of expectations, including the refreshment service in your room and the quality of towels and shower facilities. We understand that these details are important for a comfortable stay, and we are sorry that we did not deliver to our usual standard in these areas. Furthermore, we acknowledge your concerns regarding the value of the breakfast buffet and will take your feedback into consideration as we continuously review our pricing to ensure it aligns with the quality and variety we aim to offer. Moreover, we regret any instances of rudeness you perceived from our staff, as this is not indicative of the high level of customer service we are committed to providing. We hope you were able to appreciate our hotel's proximity to the Glen Shopping Centre and the variety of restaurants within walking distance. This convenient location is often praised by our guests and we are glad it is one of the features that enhances the stay at ibis Melbourne Glen Waverley. We hope we will have the opportunity to see you again in the future. Best regards, Sahan Shanthapriya Assistant Manager

Good stay

Customer review rating 4.0/5

G L. Solo - Confirmed reviews ALL

Comfortable bed, convenient location, and friendly staffs.

Dear L., Thank you for taking the time to share your review. We are pleased we were able to provide you with the high standards of service you expect from us. We believe a comfortable bed and a great night's sleep are high up on the list of priorities of our guests, and we are glad to see we were able to exceed your expectations. We hope we will have the opportunity to see you again in the future. Best regards, Sahan Shanthapriya Assistant Manager

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Other web-users rate our hotel

  • 511 reviews 9/10 Location
  • 823 reviews 6.1/10 Room
  • 734 reviews 7.7/10 Service
  • 9 reviews 3.6/10 WiFi
  • 378 reviews 5.7/10 Cleanliness
  • 213 reviews 5.5/10 Value
  • 188 reviews 7.4/10 Breakfast
  • 99 reviews 7.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.