ibis Melbourne Glen Waverley 3.5 stars

Customer review rating (ALL Rating) 4.3/5 1,074 reviews

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Description

Hotel extras

  • The Glen Shopping Centre

  • Gateway to the Dandenong Ranges

  • Glen Waverley Dining Precinct

  • Conference Venue in Glen Waverley

  • Corporate and Business Hotel in Glen Waverley

Our accommodation(s)

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Room 1

Hotel location

ibis Melbourne Glen Waverley

297 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.882978, 145.1652

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

ibis Kitchen and Bar

ibis Kitchen and Bar is located on the ground level of the hotel, and open for Breakfast, Lunch, Dinner and afternoon and evening drinks. A Bistro style menu is suited to both business and leisure travelers seeking an easy, comforting and delicious meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,074 reviews

Customer review rating 4.5/5

David C. Families - Confirmed reviews ALL

Dear David, We really appreciate this positive review of your recent visit. We are delighted you found our hotel to be a great choice for your family trip. It’s wonderful to hear you appreciated the balance between quality and affordability across our services. Our team takes pride in offering straightforward pricing while maintaining high standards. We’re also glad the booking process through our digital platform met your expectations, especially as a valued Gold member. We look forward to welcoming you again. Best wishes, Sahan Shanthapriya , Guest Experience Manager

Customer review rating 4.5/5

Steve M. Families - Confirmed reviews ALL

Dear Steve, Thank you for sharing such a valuable review. It’s wonderful to know your family enjoyed their time with us. We’re delighted our team made such a positive impression during your stay. Your Platinum status with ALL Accor shows your trust in us, and we’re thrilled you value the program’s benefits. That said, we regret any limitations you encountered with our amenities. While we don’t have an on-site gym, our staff can always suggest nearby fitness options. We’ve also noted your thoughts about breakfast variety and will explore ways to enhance this offering. Finally, we hope the proximity to Glen Shopping Centre added convenience to your Melbourne explorations. The Dandenong Ranges and Yarra Valley remain perfect day-trip highlights for future visits. It would be a pleasure to welcome you again. Kind regards, Sahan Shanthapriya , Guest Experience Manager

Customer review rating 2.5/5

Katrina L. Families - Confirmed reviews ALL

Dear Katrina, We value your input and the points you’ve raised. We’re pleased to hear you found our location convenient for your family trip. Our proximity to Glen Waverley’s shopping and dining options is a highlight we’re proud to offer. However, we sincerely apologize that your experience fell short in several areas. We regret the challenges with your room’s layout and storage space, and acknowledge your feedback about service coordination during busy periods. Our team is available 24/7 to assist with room configurations tailored to family needs, including luggage racks in all rooms. We’ve shared your observations about check-in procedures and group booking management with our front desk team to help improve future guest experiences. We hope to welcome you again in the future. Best wishes, Sahan Shanthapriya , Guest Experience Manager

Customer review rating 4.0/5

Brett J. Business - Confirmed reviews ALL

Dear Brett, Thank you for reviewing your visit to our hotel. We’re pleased to hear you found our check-in process smooth and appreciated our secure underground parking facilities. Our team takes pride in making arrivals hassle-free for our business travelers. However, we sincerely regret that some aspects of your stay fell short of your expectations. We’ve shared your feedback about the room service oversight with our housekeeping team to prevent future occurrences. Regarding the Accor ALL rates, we appreciate you highlighting this and will review our communication channels. Nonetheless, we’re delighted you enjoyed our breakfast offerings and that Tait’s consistent excellence stood out during your stay. His dedication exemplifies our commitment to gold status members like yourself. It would be a pleasure to welcome you again. Kind regards, Sahan Shanthapriya , Guest Experience Manager

Customer review rating 5.0/5

Tennille H. Families - Confirmed reviews ALL

Dear Tennille, Many thanks for sharing your review. We are thrilled to hear your recent family stay at ibis Melbourne Glen Waverley met your expectations. Our team takes pride in delivering warm hospitality, and we’re delighted you found your accommodations spotless. The secure underground parking adds convenience, and we’re glad the Accor ALL App made booking straightforward with its tailored offers. As a valued Platinum member, your continued trust inspires us to maintain these standards. The entire team looks forward to seeing you again in the future. Kind regards, Sahan Shanthapriya , Guest Experience Manager

Other web-users rate our hotel

  • 529 reviews 9.4/10 Location
  • 807 reviews 6.2/10 Room
  • 690 reviews 8.1/10 Service
  • 12 reviews 7.9/10 WiFi
  • 408 reviews 6.9/10 Cleanliness
  • 214 reviews 7.3/10 Breakfast
  • 120 reviews 7.5/10 Vibe

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