Ibis budget Château-Thierry 2 stars

Customer review rating (ALL Rating) 4.6/5 557 reviews

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Description

Hotel extras

  • Just outside Champagne, halfway between Reims and Disneyland Paris

  • Modern, air-conditioned rooms for up to 5 adults

  • Free private car park

  • 3.1 miles (5 km) from the A4/E50 highway - E50, Exit 20

  • Location de vélos électriques (10euros/jour). Contacter la réception pour réserver.

Our accommodation(s)

Hotel location

Ibis budget Château-Thierry

60 Av Du General De Gaulle
02400 ESSOMES SUR MARNE
France

GPS:49.0353, 3.380245

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  557 reviews

Customer review rating 4.0/5

Anne L. Friends - Confirmed reviews ALL

Clean, polite and friendly staff

Hello Anne Thank you for taking the time to share your feedback following your stay with friends. We are delighted to hear that you had a comfortable stay and that you appreciated the cleanliness of the hotel, as well as the warm welcome and the friendliness of our team. Your overall satisfaction and your recommendation are greatly appreciated and are a wonderful reward for our staff. We have also taken note of your various comments so that we can continue to improve the quality of our services. We look forward to welcoming you back very soon. Kind regards, Jennifer

Customer review rating 3.0/5

Jim C. Business - Confirmed reviews ALL

I ARRIVED ON SATURDAY FOR A 4 DAY VISIT, THE MORE EXPENSIVE PART WAS BOOKED AND HAD TO STAY ON THE LOWER COST HOTEL ON SATURDAY, AND CHANGED TO THE MORE EXPENSIVE SIDE ON SUNDAY. THE CHEAPER SIDE NEVER CONFIRMED THE RESERVATION BY PHONE, AND I WAS UNABLE TO SLEEP ON PAPER BEDSHEETS THAT KEPT SLIDING OF THE BED.

Hello Jim, Thank you for taking the time to share your experience. We are delighted that you enjoyed the hotel’s location, but we are truly sorry to hear that your stay did not meet your expectations, particularly regarding the comfort of the bedding and the conditions on your first night. We fully understand your disappointment at this situation and regret the inconvenience you experienced upon your arrival and during your check-in. Your feedback is invaluable and will be shared with the relevant teams to help us improve our processes and the quality of the experience we offer. We hope to have the opportunity to welcome you back under better circumstances. Kind regards, Jennifer

Customer review rating 0.5/5

Norbert K. Families - Confirmed reviews ALL

Super

Guten Tag, wir bedanken uns herzlich für Ihr Feedback und freuen uns sehr, dass Sie einen ausgezeichneten Aufenthalt bei uns hatten 😊 Wir erlauben uns, Sie noch einmal zu kontaktieren, da sich offenbar ein kleiner Fehler in die von Ihnen vergebene Bewertung (10/100) eingeschlichen hat. Vielleicht wollten Sie eigentlich 100/100 angeben? Sollte dies der Fall sein, zögern Sie bitte nicht, die Bewertung bei Gelegenheit zu ändern. Das würde uns sehr helfen. Nochmals vielen Dank für Ihr Vertrauen und wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Christelle

Customer review rating 5.0/5

Peter O. Couples - Confirmed reviews ALL

This is a very clean, modern, functional hotel conveniently located near the Belleau Wood battlefield.

Good afternoon, Thank you very much for your kind review. We’re delighted to hear that you appreciated the cleanliness, modern design, and functionality of our hotel. Our location near the Belleau Wood battlefield is indeed very special, and we are glad it made your stay even more meaningful. We look forward to welcoming you again soon. Best regards, Christelle

Customer review rating 3.5/5

Marie-christine L. Solo - Confirmed reviews ALL

Correct

Bonjour, Merci pour votre retour. Au plaisir de vous recevoir à nouveau. Christelle

Other web-users rate our hotel

  • 187 reviews 9.2/10 Location
  • 427 reviews 6.4/10 Room
  • 349 reviews 9.5/10 Service
  • 8 reviews 8.8/10 WiFi
  • 214 reviews 8/10 Cleanliness
  • 189 reviews 8.2/10 Breakfast
  • 58 reviews 9.2/10 Vibe

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