ibis Château-Thierry 3 stars

Customer review rating (ALL Rating) 4.4/5 539 reviews

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Description

Hotel extras

  • At the gates of Champagne, halfway between Reims and Disneyland Paris

  • Location des vélos électriques (10euros/jour). Contactez la réception pour les réserver

  • Free private parking available

  • Family Rooms for up to 5 adults per room

  • 3 seminar rooms renovated in 2021 with air con giving 122m² meeting area

Our accommodation(s)

Hotel location

ibis Château-Thierry

50, Av. General de Gaulle
02400 ESSOMES SUR MARNE
France

GPS:49.035229, 3.380214

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR & ENCAS

bis Hotel Bar invites you to a cozy space with fireplace & terrace, at the Portes de la Champagne. Champagne lovers will find an à la carte selection from this unique vineyard in the world.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  539 reviews

TripAdvisor Rating  4.0/5  301 reviews

No email response

Customer review rating 0.5/5

Alex R. Families - Confirmed reviews ALL

I sent an email because we checked out one day earlier and was told to email in order to receive a refund for that last day. I responded after a few days and after two emails I still never received a response.

Dear ALEX R., Thank you for taking the time to tell us about your experience at the ibis Château-Thierry. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Magnolia

Nice stay

Customer review rating 4.0/5

Dave Business - Confirmed reviews ALL

The rooms are clean and bed comfortable and quiet. Bar at reception where you can enjoy a drink. Two restaurants nearby convenient to get food.

Dear DAVID G., We very much appreciate your comments regarding your stay at the ibis Château-Thierry. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, brian

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Good welcome and friendly staff as usual

Dear MICHAEL B., We very much appreciate your comments regarding your stay at the ibis Château-Thierry. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, brian

Great value for money.

Customer review rating 4.5/5

J H. Families - Confirmed reviews ALL

Great family room for four that was excellent value for money.

Dear JAMES H., We very much appreciate your comments regarding your stay at the ibis Château-Thierry. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, brian

Pleasant stay

Customer review rating 5.0/5

Morten Families - Confirmed reviews ALL

Clean hotel and easy check in- breakfast was good as well

Dear MORTEN D., We very much appreciate your comments regarding your stay at the ibis Château-Thierry. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, brian

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Other web-users rate our hotel

  • 124 reviews 8.7/10 Location
  • 319 reviews 6.3/10 Room
  • 297 reviews 9.5/10 Service
  • 191 reviews 8.2/10 Breakfast
  • 120 reviews 7.2/10 Cleanliness

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