ibis Épernay Centre-Ville Hotel 3 stars

Customer review rating 4.2/5 2,547 reviews
ibis Épernay Centre-Ville
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+ 14 Services
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Room 1

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Hotel extras

  • Hotel in downtown location

  • Hotel 5 minutes from the Champagne cellars

  • 24-hour bar and snack service

  • Web corner and free WIFI throughout the hotel

  • Renovated, air-conditioned hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Shoe shine machine
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • Web corner

Hotel location

ibis Épernay Centre-Ville

19 rue Chocatelle
Place Bernard Stasi
51200
epernay
france

Tel: +33326511451

Fax: (+33)3/26511459

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    PARIS ORLY At 140km / 87 miles

  • By train

    EPERNAY At 0km / 0 miles

GPS :49.042244, 3.952898

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with two single beds

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with 1 double bed and 1 sofa

  • Max. number of persons: 3
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Room with 1 double bed and 1 sofa

  • Max. number of persons: 4
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

BAR RENDEZ-VOUS

Photo non contractuelle / Strictly non binding

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Épernay Centre-Ville

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,547 reviews

tripadvisor

TripAdvisor Rating 3.5/5

808 reviews

The kindest hotel staff in the world!

Customer review rating 4.2/5

Gary I. C. Business - 24/03/2020 Confirmed reviews ALL

The team at Ibis Epernay are the best in the business and make each stay like a return to a second home. I could not do my job in France as well as I do without their support.

poor booking system

Customer review rating 4.2/5

Thomas Couples - 03/03/2020 Confirmed reviews ALL

Online booking system did not work, resulting in a cost increase. Staff was not very helpful. location of hotel is good. rooms are very basic, as can be expected of ibis.

Dear THOMAS S., Thank you for taking the time to tell us about your experience at the ibis Épernay Centre-Ville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christine Directrice

Great

Customer review rating 4.2/5

Jackie W. Families - 02/03/2020 Confirmed reviews ALL

Clean (always a must), central, friendly, efficient at 9pm on a Sat evening after a 10 hr drive!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Directrice

Great location and really friendly staff

Customer review rating 4.2/5

Anonymous Families - 28/02/2020 Confirmed reviews ALL

Arrived late, but staff were only to happy to help

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Directrice

Usual competent service from Ibis

TripAdvisor rating 3.5/5

derekm261 28/02/2020 TripAdvisor review

We stayed at the Ibis in Epernay for a long weekend. The hotel is conveniently situated close to the old centre and within easy reach of the Ave Champagne on foot. Reception staff were pleasant and welcoming, rooms typical of Ibis with decorative touch more like Ibis Styles. Shower cubicle good and well sized. For travellers by train the rail station is about 10 minutes, 800 metres away on foot, for drivers there is municipal parking underneath the hotel. The car park is run by the town and claims to cost €9.00 per 24 hours, we thought that this was the maximum. We used the car park on 3 occasions spread over 4 days, on each occasion for less than 22 hours. We took a ticket on entrance and paid prior to exit. On each occasion we were charged €15.90. This is not a criticism of the hotel but a comment on the system employed by the town or of our misunderstanding of the system.

Dear Guests, Thank you for all this usefull informations about our hotel ! We are very happy you enjoyed your stay wiyh us. I will transfer your suggestion to the city parking about the non intuitive explanation. We hope to see you again soon and go well in this complicated time ! best regards Christine

Good Stay

Customer review rating 4.2/5

David E. Families - 23/02/2020 Confirmed reviews ALL

Perfect one night stay for Family road trip to the Alps.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Directrice

perfect location and easy parking. what else?

Customer review rating 4.2/5

J. Friends - 18/02/2020 Confirmed reviews ALL

Great place to stay in walking distance to shop. Parking is cheap at 17 pound for 3 days.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Directrice

Great short stay

Customer review rating 4.2/5

Andrew W. Families - 28/12/2019 Confirmed reviews ALL

We arrived late, received a great family room and a discount through Club Accor membership

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Directrice

Central, clean and comfortable

Customer review rating 4.2/5

Julie L. Friends - 23/12/2019 Confirmed reviews ALL

Very pleasant

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Directrice

Mr Alf G.

Customer review rating 4.2/5

Alf G. Couples - 22/12/2019 Confirmed reviews ALL

this must be about the fifth year we have stay here in December and as usual we were extremely satisfied but there were just two things that were not so good 1 - poor lighting in the bathroom 2 - toilet seat to high

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christine Directrice

Everything was perfect!

Customer review rating 4.2/5

Gerhard Friends - 04/12/2019 Confirmed reviews ALL

Easy online check-on procedure, warm welcome at reception, quiet and sufficiently large room, cleanliness and very good breakfast.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Directrice

Good

Customer review rating 4.2/5

Anonymous Friends - 25/11/2019 Confirmed reviews ALL

Good

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Directrice

Shame about the rain.

Customer review rating 4.2/5

John T. Solo - 17/11/2019 Confirmed reviews ALL

Getting parked was a nightmare because the Gendarmerie had closed most of the roads due to the visit of President Macron. However once checked in the experience was superb as usual.

Dear JOHN T., We very much appreciate your comments regarding your stay at the ibis Épernay Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Directrice

Clean & small

Customer review rating 4.2/5

Delphine Families - 13/11/2019 Confirmed reviews ALL

Got a room next to elevator so not the best one. Not expensive. Nice bathroom. Ok for the money you pay. No luxury

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Directrice

Central location

Customer review rating 4.2/5

Emm Couples - 11/11/2019 Confirmed reviews ALL

The hotel was in a great location. Located in the centre of town and very quiet too. Breakfast was ok, continental, nothing amazing, but, decent quality none the less. Bedroom is standard, but, clean. The bed is very comfortable, but, the pillows are a bit too soft for my liking.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Directrice

Tiny bubbles

Customer review rating 4.2/5

Michele H. 6. Friends - 09/11/2019 Confirmed reviews ALL

Great location in the village centre of Épernay. Small boutique style hotel with rooms reminiscent of university dorm style. We only used the rooms for sleeping so this was perfect. The buffet breakfast was a substantial way to start the day. The rooms were clean and the hotel was very safe for female travellers. Close to the champagne houses.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christine Directrice

Champagne & all those good things!

TripAdvisor rating 3.5/5

Michele H Friends getaway - 07/11/2019 TripAdvisor review

Great little boutique style hotel in the centre of the town. Location was within walking distance to Moet & Chandon as well as delicious restaurants. Fantastic staff and make sure you take advantage of the breakfast!

Dear guests, Dear Guests, We very much appreciate your comments regarding your stay at the ibis Epernay Centre Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine
Customer review rating 4.2/5

Giudici Couples - 28/10/2019 Confirmed reviews ALL

nice as usual

Shelley Berman slept here...

Customer review rating 4.2/5

Michael J. Couples - 17/10/2019 Confirmed reviews ALL

The great comedian Shelley Berman had a famous routine in which he said, “My hotel room was so small that I had to go out into the hall to change my mind” — so it was at Ibis Épernay. For two people with any luggage at all, the room was all but uninhabitable. At best it was like a small dormitory room at a university. While the staff were friendly and helpful, and the breakfast better than expected, at E151- the overall effect was that the hotel was not inexpensive — rather, it was CHEAP. We won’t be back...

Excellent location. Small hotel and friendly staff

Customer review rating 4.2/5

Gabi Friends - 16/10/2019 Confirmed reviews ALL

Room was small but comfortable and very clean, no tea making facilities and limited product supplies. There was a wait for service at the desk and the bar for coffee - more staff during busy periods would be good idea

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