ibis Épernay Centre-Ville 3 stars

Name: ibis Épernay Centre-Ville - ALL
Address: 19 rue Chocatelle, Place Bernard Stasi, EPERNAY, 51200, France
Telephone: +33326511451
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 952 reviews

19 rue Chocatelle, Place Bernard Stasi, 51200 EPERNAY, France

Description

ibis Épernay Centre-Ville

Vibrant economy hotel, open to everyone

Cooked meals 24 hours a day and buffet breakfast either in the dining room or in your room. The hotel is ALLSAFE-certified, with health and protection measures of the highest standard.

Christine Chopin, Hotel Manager

The ibis Epernay Centre Ville hotel is located right in the center of the city. It offers 66 renovated and air-conditioned rooms, including Family Rooms. Our bar and snack service are open 24 hours a day. Treat yourself to our unlimited buffet breakfast from 6:30am to 10am during the week, and until midday on weekends and public holidays. Public outdoor and underground car parks nearby (charges apply).

800m from the station of Epernay and 30 minutes from the station and TGV Reims Champagne Ardenne, the Ibis Epernay hotel is ideally located . The Champagne cellars that make the reputation lies close to the hotel: the Mercier cellars Moët & Chandon . Let yourself be tempted by a little train tour of the Champagne cellars and discover the magic of fine bubbles.

Hotel extras

Certified ALLSAFE
Hotel in the downtown area 5 minutes from the Champagne houses.
24-hour bar and snack service
Web corner and free WIFI throughout the hotel
Renovated, air-conditioned hotel

ALLSAFE approved hotel

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room

Standard Room with 1 double bed

2 persons
15 m² / 161 sq ft

Bedding 1 x Double bed(s)

Room

Standard Room with two single beds

2 persons
15 m² / 161 sq ft

Bedding 2 x Single bed(s)

Room

Standard Room with 1 double bed and 1 sofa

3 persons
17 m² / 182 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)

Room

Superior Room with 1 double bed and 1 sofa

4 persons
20 m² / 215 sq ft

Bedding 1 x Double bed(s) and 1 x Double sofa bed(s)

Room

Specially adapted PRM room

Non contractual photo

2 persons
13 m² / 139 sq ft

Bedding 1 x Double bed(s)
Accessible room

Hotel location

ibis Épernay Centre-Ville

19 rue Chocatelle, Place Bernard Stasi
51200 EPERNAY
France

GPS:49.042244, 3.952898

Telephone +33 3 26 51 14 51

+33 3 26 51 14 59

Railway station
Bus stop

EPERNAY

Railway station

Access: 500 m / 0.31 mi 10 min walk / 5 min drive

LA POSTE

Bus stop

Access: 1 km / 0.62 mi 5 min walk

Hotel services

Check-in from 12:00 PM - Check out up to 12:00 PM

In summary

On site

Wheelchair accessible hotel
Air conditioning
Wi-Fi
Breakfast
Bar

BAR

Enjoy a selection of drinks at the bar or in your room. You can also order snacks or nibbles 24/7. Can be enjoyed on-site or to take away in your room.

Our guest reviews

Terrible staff and dirty rooms

Ariela A 3/22/2023 TripAdvisor review

This property was a nightmare. Rooms are impossibly small, no where to put any of your suitcases et c. The towels were dirty with brown stains. It’s currently under construction- I emailed before I came asking if this would be noisy as I have work I need to do over zoom and need quiet and was assured that it would not disturb me. I have email proof of this response from the hotel. They were literally hammering above my head from 8am on. I called down to ask if there was anything I could do- The staff was extremely rude, especially Amelie. I asked to speak to a manager, she said they would be there in 10 minutes. I asked again an hour later and she told me no, she would not get the manager for me and refused to help me any further. Extremely unprofessional and with other hotel options in the area, I don’t know why anyone would choose to stay here. Avoid it like the plague.

Well located

Emily Couples - 3/14/2023 Confirmed reviews ALL

Room was small, lack towels (only 2 bath), when you shower, water splashes everywhere. However, bed was comfy, it was well located, and person at front desk who checked us in was friendly.

Dear EMILY H., We very much appreciate your comments regarding your stay at the ibis Épernay Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Directrice

Basic, you get what you pay for

Matt Families - 2/12/2023 Confirmed reviews ALL

Very basic hotel with old tatty bedrooms, poor showers and uncomfortable bed

Dear MATT G., Thank you for taking the time to tell us about your experience at the ibis Épernay Centre-Ville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our hotel will have a big refresh next month for three month especially on the floor you stayed. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christine Directrice

Very convenient hotel

Susan Friends - 2/3/2023 Confirmed reviews ALL

Easy check in, staff responsive and helpful. Good healthy breakfast choices. Clean room and comfortable bed

Dear SUSAN H., We very much appreciate your comments regarding your stay at the ibis Épernay Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Directrice

Friendly, convenient, clean and great breakfast

Champagne T. Families - 1/7/2023 Confirmed reviews ALL

We were hosting family and needed a place for everyone to stay that was close by - the hotel and its manager Christine were very accommodating to our needs and went above and beyond excellent customer service. While ibis is part of a chain, the hotel and its manager made it feel like home.

Dear STEPHEN H., We very much appreciate your comments regarding your stay at the ibis Épernay Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Directrice

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