ibis Épernay Centre-Ville 3 stars

Customer review rating (ALL Rating) 4.3/5 1,057 reviews

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Description

Hotel extras

  • Hotel in the downtown area 5 minutes from the Champagne houses.

  • The hotel is half a mile from the train station

  • 24-hour snacks

  • Web corner and free WIFI throughout the hotel

  • Renovated, air-conditioned hotel

Our accommodation(s)

Hotel location

ibis Épernay Centre-Ville

19 rue Chocatelle, Place Bernard Stasi
51200 EPERNAY
France

GPS:49.042244, 3.952898

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Enjoy a selection of drinks at the bar or in your room. You can also order snacks or nibbles 24/7. Can be enjoyed on-site or to take away in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,057 reviews

TripAdvisor Rating  3.5/5  887 reviews

Well located.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The hotel is well located and very clean. The breakfast is quite good. I didn't like the offer of a free drink in exchange of cleaning my room though.

Room for development

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Room was smaller than expected and air condition was poor and to change air in the room only possibility is to open window. We also missed separate hand towel as room only HD one towel per person.

Dear Guest, Thank you for taking the time to share your feedback. Few answers to your interrogations : In october, the air conditionner is on heater position. If it is too hot in the room just put it on OFF position. There is an information on the bathroom if you need more towels ask the reception staff, there is somebody at the desk 24h/24. Sincerely, Christine Directrice

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

bad cleaning

Dear MARIE-ANNE H., We very much appreciate your comments regarding your stay at the ibis Épernay Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Directrice

Good stay with value for money

Customer review rating 4.0/5

Peter Friends - Confirmed reviews ALL

Small clean rooms in the city center. Lots of parking spaces nearby. Value for money is excellent

Dear PETER K., We very much appreciate your comments regarding your stay at the ibis Épernay Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Directrice

Good location, central. Comfortable facilities

Customer review rating 5.0/5

Mark W. Families - Confirmed reviews ALL

Easy to find, friendly check in and staff, comfortable facilities. Safe parking nearby.

Dear MARK W., We very much appreciate your comments regarding your stay at the ibis Épernay Centre-Ville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Directrice

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Other web-users rate our hotel

  • 463 reviews 8.7/10 Location
  • 524 reviews 6.1/10 Room
  • 432 reviews 8.6/10 Service
  • 334 reviews 8.5/10 Breakfast
  • 313 reviews 4.1/10 Comfort
  • 201 reviews 8.2/10 Cleanliness

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