Aparthotel Adagio Serris - Val d'Europe 3 stars

Good hotel. The rooms have everything you need including a kitchenette. We booked mainly because it is only a 15 minute walk to Disneyland Paris.

Great stay, friendly and welcoming staff. Facilities such as kitchenette was a nice surprise and beds super comfortable. Great location for both the mall and Disneyland Paris.

good stay and special thanks to Sophie from the frond desk for all attention, information and dedicate service. as weel thanks to the staff from the breakfast.

Checking out from this amazing hotel is always the hardest part of the holiday. It’s just one of the best hotels with fantastic service and friendly staff! Also, in a very attractive location, close to the “Centre Commercial Val d’Europe”, Sea Life and of course Disneyland...

I had a really pleasant stay at the HiPark. It's so easy to get to Disneyland Paris from the hotel, a simple 10-15 minute walk. The front desk staff were wonderfully friendly and helpful. They seemed happy to be welcoming back guests during these strange times. My only small complaint was with the rooms - there were a few knocks in the walls, scratches, scuffs and stains in the carpets. They were just looking quite tired, in need of replacement or refurb. That said though the price in this hotel is really reasonable for the area and can't be beaten!

Had a very smooth stay at Adagio - it was the perfect location to walk to Disneyland Paris, the kitchen was well equipped for us to make food, the staff were friendly and professional, and we felt reassured by the level of hygiene and Covid measures.

Thank you got a truly fantastic stay - my first time at the hotel and won’t be the last! The lady who was on reception on arrival was genuinely one of the most welcoming, friendly people I’ve met at a hotel in a long time, and did everything she could to help and advise. The room was fantastic and well above expectations too. Loved the pool! Although I’d like to see it open later as we would have happily gone for a swim after Disney closed Look forward to seeing you again soon. Thank you!

Staff are really friendly and helpful, great location. Only niggle! Room was a little tired and in need of some TLC with frayed blinds Etc.... But it wasn’t a major issue due to the spacious size, location and price paid! We would definitely return again.

Booked two 1 bed apartments. Rooms were good, beds comfortable and clean however the pool was a huge disappointment. There is not staffing, so young people were regularly smoking on the edge of the pool and even standing with glass beer bottles. There were even a group in their early twenties smoking marajuana one afternoon. The surrounding area was also unpleasant with cigarette ends and litter. The breakfast was good but some variety would have been appreciated on a week’s stay. The location is perfect for Val d’Europe and Disney however the shuttle is unreliable and always full so you’d be safer walking. The main disappointment with the hotel is the Reception staff who have a really rude attitude. They seem to believe they are doing you a favour by working there. At times they are completely unhelpful, perhaps they don’t like English people but I did hear them talk to all nationalities in the same way, arrogant rude and belligerent. One evening when we walked to the pool one receptionist was standing in the doorway smoking with the music in the lobby turned up loud so the whole reception smelled of smoke. Overall cheap and cheerful with a good location.

I've booked a 4 people apartment with balcony for 1 night for my partner and I as the heatwave was in Paris and we wanted to find a place with AC and an outdoor pool. 1rst issue: only when you get there they tell you that for covid19 reasons no sunloungers are available by the pool. Fair enough but then you have to seat on the concrete around the pool. They must warn clients before they arrival! 2nd issue: as a were visiting our apartment, strong body odours smell + the balcony is only a joke as you cant even seat on it! I've complained to change room which is exactly what happened. Arriving in the new apartment ground floor, with a decent terrace facing the pool that you cant actually see. And they gave us half of a bottle of champagne in the room for the inconvenience. Also (which doesn't make really sense) this apartment was cheaper because of the absence of balcony (-18€) 3rd issue: arriving in the new apartment, a really strong and nasty damp smell in the bathroom, some unidentified stains o the sofa and furniture damaged etc etc I asked for compensation and got 26€ back 4rth issue: when booking I took 2 breakfast. But it's only in the morning they tell you all you gonna get is a picnic bag (2 croissants, 3 pains au cholocat, 2 pieces of bread, 2 juices small cartons, some nutella jam and butter) a joke! I asked for the refund of the 30€ paid for breakfast! Overall very disappointed by this place. It's ok to have covid19 measures in place. It is wrong not to tell your clients in advance. And covid19 has nothing to do with the state (furniture and smell) of the apartment. Very confusing as the communal parts of the place (reception and corridor) smelled nice and with good furnitures. A sure thing I wont be coming back! The only "good and professional" event there was the young Amelie at the reception who couldn't do anything but feel sorry for us and try to help us the best she could

Hotel was clean, rooms were nice, however, we had a few problems with the bathroom sink, these were eventually sorted though. Breakfast wasn’t the best, understandable during these times but still could of been better. Disappointed that there is nowhere to keep your luggage upon check out as our flight home wasn’t till 18.10 and had to be checked out by 11am. A limited shuttle to the Disney parks run but again we only used this once as the bus was crammed full of people and no chance of any social distancing happening. But it’s only a 15/20 minute walk to the parks so we chose that option every other time. Overall it’s a decent hotel, however we have stayed at better hotels on previous visits.

Two night stay, good size room.

Very nice hotel with lovely staff and everything was clean. The hotel look very good nice and clean swimming pool. O the swimming pool close early and only 1 chear in the room. Rest very good nice place to go back!

Rooms fine, beds comfortable , easy walk or shuttle to psrcs , nearby supermarket , if expected to keep rooms clean should provide utensils, I would recommend stay for families we had a good stay ......

This hotel is located near the Disbeyland, there is regular bus. Breakfast is tasty. Soft bed in the room. / От отеля ездит автобус до Диснейленда. На ресепшне вкусный маршмалллоу. Очень отзывчивый персонал.