Aparthotel Adagio Serris - Val d'Europe 3 stars

Customer review rating (ALL Rating) 4.1/5 1,197 reviews

Aparthotel Adagio Serris - Val d'Europe - Image 1
Aparthotel Adagio Serris - Val d'Europe - Image 2
Aparthotel Adagio Serris - Val d'Europe - Image 3
Aparthotel Adagio Serris - Val d'Europe - Image 4

Description

Hotel extras

  • Located a 15-minute walk from Disneyland® Paris

  • Close to La Vallée Village: 5-minute walk

  • Outdoor heated swimming pool, fitness center and sauna

  • Private indoor car park

Our accommodation(s)

Studio

Studio for 2 persons

  • 2 pers. max
  • 21 / 226 sq ft
  • Bedding 1 x Double bed(s) and 2 x Single bed(s)

Hotel location

Aparthotel Adagio Serris - Val d'Europe

18 Cours de l'Elbe
77000 SERRIS
France

GPS:48.858558, 2.786163

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,197 reviews

TripAdvisor Rating  3.6/5  2,172 reviews

A magical stay

TripAdvisor rating 5.0/5

nicOmega TripAdvisor review

I stayed here for a week over the Christmas period and had a wonderful experience. The location is excellent, within easy walking distance of Disneyland Paris and the Val d’Europe shopping mall, which made everything extremely convenient. I felt very safe walking back to the hotel after park close. My room was spacious and exceptionally clean, with all the amenities I wanted for a comfortable stay. The kitchenette was well equipped, including a kettle and a good-sized fridge. The bed was very comfortable, and the bathroom had a bath with a detachable shower, which was a nice bonus. Storage was also excellent, with a large wardrobe and a full-length mirror. There was slight noise from the adjoining room through the connecting door, but it was minimal and did not detract from my stay. To request heating you can just ask reception to put this on and they will adjust to a temperature of your choice, which was particularly appreciated during winter. The staff were friendly, helpful, and always available. Overall, I would highly recommend this aparthotel and would happily stay here again, especially for a Disneyland Paris trip.

Customer review rating 3.0/5

Lina K. Families - Confirmed reviews ALL

We stayed here for 3 nights in January for a Disney trip with kids. Check-in was positive — the receptionist was kind, allowed early check-in and placed our room close to our friends’. One of the main reasons we chose this hotel was the free shuttle to Disney, but we were disappointed to find that it does not operate during the middle of the day. Morning and evening services are fine, but this made it inconvenient to return to the hotel for a rest before heading back for fireworks. We also weren’t clearly told where to catch the return shuttle from Disney. Breakfast was decent for cold items (cheeses, bread, pastries, yoghurts, cereals, fruit), but hot food was very limited and not well maintained. Coffee was acceptable but weak. The room had some practical issues: the bathroom and toilet are in separate areas, the bathroom radiator didn’t work (not ideal in winter), and the sofa-bed felt worn and unstable. There was also no lamp near the sofa-bed for evening reading. Staff were mixed — some very helpful, others disengaged. The room key frequently needed re-magnetising after returning from Disney. Location-wise, there are good food options nearby and Val d’Europe shopping centre is very close. Walking to Disney takes about 20 minutes, but in winter it’s dark and not very pleasant. Overall, the hotel is okay for the price, but for winter stays and families relying on daytime shuttle access, we’d choose a different hotel next time. The 7.9 rating (on booking com) feels generous based on our experience.

Dear Madam, Thank you for sharing your thoughts about your recent stay with us. We appreciate your feedback and are pleased to hear that your check-in experience was positive and that you found our location convenient for your needs. We understand your disappointment regarding the shuttle service and appreciate your clarification regarding its schedule. Our shuttle does indeed operate primarily in the mornings and evenings, and we regret any inconvenience this may have caused during your visit. Your comments about the breakfast offerings and the condition of your room have been noted, and we will review these aspects with our team. It is our goal to ensure that our facilities are comfortable for all guests, and we will be addressing the issues you mentioned. We value your input as it helps us improve our services for the future. Thank you for choosing Aparthotel Adagio Serris - Val d'Europe, and we hope you will reconsider staying with us in the future. Best regards, Aparthotel Adagio Serris - Val d'Europe

Customer review rating 4.0/5

Christelle F. P. G. Families - Confirmed reviews ALL

Great location close to Disneyland and price good for the season. Great to have a kitchen. Quiet area and close to shops Only downside was the cleaning: shower grout was mouldy around the shower chair, found 1 cracked mug and bowl, kitchen was very slow to drain. Reception only informed me a day before we left, that we could get clean towels if needed. As no housekeeping for stay shorter than 8 days.

Customer review rating 4.0/5

Jaya P. R. Families - Confirmed reviews ALL

They did not have the basic essentials like a dental kit or shaving kit

Customer review rating 4.5/5

Ysabeau H. Friends - Confirmed reviews ALL

We had a great little stay here. The bed was comfortable the bathroom was nice. The rug in our room wasn't very clean but otherwise the room was fantastic. Staff was friendly and helpful, breakfast was yummy each morning and the free shuttle to Disneyland was super easy and convenient!

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,429 reviews 9.5/10 Location
  • 2,516 reviews 5.5/10 Room
  • 1,923 reviews 7.9/10 Service
  • 32 reviews 7.3/10 WiFi
  • 1,149 reviews 4.3/10 Cleanliness
  • 829 reviews 8.1/10 Value
  • 504 reviews 4.4/10 Amenities
  • 493 reviews 6.6/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Serris