Aparthotel Adagio Serris - Val d'Europe 3 stars

Customer review rating 4.1/5 4,021 reviews

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How it works?
Aparthotel Adagio Serris - Val d'Europe
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Hotel extras

  • Located a 15-minute walk from Disneyland® Paris

  • Close to La Vallée Village: 5-minute walk

  • Outdoor heated swimming pool, fitness center and sauna

  • Outdoor heated swimming pool, fitness center and sauna

  • Private indoor car park

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00


Services and practical information
  • WIFI/Internet Access
  • Public indoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Boutique Gourmande Paying
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Breakfast Paying
Business services
  • 1 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Aparthotel Adagio Serris - Val d'Europe

18 Cours de l'Elbe
77000 serris

Tel: +33164173200

Fax: (+33)164173201

Check-in from 15h00

Check out up to 11h00


  • By plane

    CHARLES DE GAULLE At 30km / 18 miles

  • By train

    MARNE LA ALLEE TGV At 2km / 1 miles

GPS :48.858558, 2.786163

Our accommodation(s)

Studio for 2 persons

  • Max. number of persons: 3
  • Area: From 21 / 226 sq ft
  • Wireless internet in your room
  • High speed internet

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 71

  • Maximum capacity: 90 people

Find out more

Our guest reviews for
Aparthotel Adagio Serris - Val d'Europe

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

4,021 reviews


TripAdvisor Rating 3.5/5

1,902 reviews


Customer review rating 0.5/5

Johanna Friends - 17/10/2020 Confirmed reviews ALL

Had to change because the sofa was broken then the new room had no hot water it was late and the receptionist was not nice or helpful

Dear Madam, Thank you for taking the time to tell us about your experience at the Hipark by Adagio Serris - Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At HiPark by Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Direction

Good stay

Customer review rating 4.0/5

Clare J. Friends - 15/10/2020 Confirmed reviews ALL

3 nights for Disneyland Paris. Staff were wonderful. Room was greaf

Good value for money

Customer review rating 4.0/5

Eric Solo - 10/10/2020 Confirmed reviews ALL

The staff was really nice and funny which immediately made me feel welcome. Since I was at the Disney parks all day long, I didn’t use the gym/pool/kitchen but I thought it was a great option to have. Some parts of the hotel (rooms) would surely benefit from refurbishment but overall I enjoyed my stay and I will definitely come back.

Good location, friendly staff

Customer review rating 4.5/5

Anonymous Couples - 05/10/2020 Confirmed reviews ALL

Hotel was lovey, staff were amazing

Great customer service and very well located for Disney and shopping

Customer review rating 5.0/5

Marie Families - 24/09/2020 Confirmed reviews ALL

Great customer experience and staff could not have been more helpful. Clean welcoming rooms and all the facilities you could need for a comfortable stay

Great location Good Hotel

Customer review rating 4.0/5

Vince Friends - 14/09/2020 Confirmed reviews ALL

Good hotel. The rooms have everything you need including a kitchenette. We booked mainly because it is only a 15 minute walk to Disneyland Paris.

Great location & friendly staff

Customer review rating 4.5/5

Jane Families - 01/09/2020 Confirmed reviews ALL

Great stay, friendly and welcoming staff. Facilities such as kitchenette was a nice surprise and beds super comfortable. Great location for both the mall and Disneyland Paris.

Good stay not far from Disneyland

Customer review rating 4.0/5

Jj Families - 26/08/2020 Confirmed reviews ALL

good stay and special thanks to Sophie from the frond desk for all attention, information and dedicate service. as weel thanks to the staff from the breakfast.


Customer review rating 5.0/5

Vincent R. Solo - 21/08/2020 Confirmed reviews ALL

Checking out from this amazing hotel is always the hardest part of the holiday. It’s just one of the best hotels with fantastic service and friendly staff! Also, in a very attractive location, close to the “Centre Commercial Val d’Europe”, Sea Life and of course Disneyland...

Great location, amazing staff

Customer review rating 3.5/5

Letitia Friends - 17/08/2020 Confirmed reviews ALL

I had a really pleasant stay at the HiPark. It's so easy to get to Disneyland Paris from the hotel, a simple 10-15 minute walk. The front desk staff were wonderfully friendly and helpful. They seemed happy to be welcoming back guests during these strange times. My only small complaint was with the rooms - there were a few knocks in the walls, scratches, scuffs and stains in the carpets. They were just looking quite tired, in need of replacement or refurb. That said though the price in this hotel is really reasonable for the area and can't be beaten!

Good stay

Customer review rating 4.0/5

Adoli Couples - 13/08/2020 Confirmed reviews ALL

Had a very smooth stay at Adagio - it was the perfect location to walk to Disneyland Paris, the kitchen was well equipped for us to make food, the staff were friendly and professional, and we felt reassured by the level of hygiene and Covid measures.

Friendly, welcoming and comfortable - fantastic!

Customer review rating 5.0/5

Chris F. Friends - 13/08/2020 Confirmed reviews ALL

Thank you got a truly fantastic stay - my first time at the hotel and won’t be the last! The lady who was on reception on arrival was genuinely one of the most welcoming, friendly people I’ve met at a hotel in a long time, and did everything she could to help and advise. The room was fantastic and well above expectations too. Loved the pool! Although I’d like to see it open later as we would have happily gone for a swim after Disney closed Look forward to seeing you again soon. Thank you!

Well located

Customer review rating 3.5/5

Genuine T. Families - 07/08/2020 Confirmed reviews ALL

Staff are really friendly and helpful, great location. Only niggle! Room was a little tired and in need of some TLC with frayed blinds Etc.... But it wasn’t a major issue due to the spacious size, location and price paid! We would definitely return again.


TripAdvisor rating 1.0/5

szsignature8 04/08/2020 TripAdvisor review

I've booked a 4 people apartment with balcony for 1 night for my partner and I as the heatwave was in Paris and we wanted to find a place with AC and an outdoor pool. 1rst issue: only when you get there they tell you that for covid19 reasons no sunloungers are available by the pool. Fair enough but then you have to seat on the concrete around the pool. They must warn clients before they arrival! 2nd issue: as a were visiting our apartment, strong body odours smell + the balcony is only a joke as you cant even seat on it! I've complained to change room which is exactly what happened. Arriving in the new apartment ground floor, with a decent terrace facing the pool that you cant actually see. And they gave us half of a bottle of champagne in the room for the inconvenience. Also (which doesn't make really sense) this apartment was cheaper because of the absence of balcony (-18€) 3rd issue: arriving in the new apartment, a really strong and nasty damp smell in the bathroom, some unidentified stains o the sofa and furniture damaged etc etc I asked for compensation and got 26€ back 4rth issue: when booking I took 2 breakfast. But it's only in the morning they tell you all you gonna get is a picnic bag (2 croissants, 3 pains au cholocat, 2 pieces of bread, 2 juices small cartons, some nutella jam and butter) a joke! I asked for the refund of the 30€ paid for breakfast! Overall very disappointed by this place. It's ok to have covid19 measures in place. It is wrong not to tell your clients in advance. And covid19 has nothing to do with the state (furniture and smell) of the apartment. Very confusing as the communal parts of the place (reception and corridor) smelled nice and with good furnitures. A sure thing I wont be coming back! The only "good and professional" event there was the young Amelie at the reception who couldn't do anything but feel sorry for us and try to help us the best she could

Dear Guest, Thank you for taking the time to share your feedback with us. We are very sorry that you felt your experience was not the one expected and for the issues you encountered. However, we are pleased to know that our team were attentive to all our concerns and immediately looked for the best solution and compensated you for any inconvenience. Amelie will be especially pleased to have had her efforts acknowledged. We are delighted to be able to welcome our guests back to ou hotel although they are still challenging times for everyone and regret that you were not completely satisfied due to the health measures, in line with official guidelines, that we have implemented for your welfare and that of our team alike. We have taken note of your suggestions. We hope we can welcome you back in the future. Kind regards, Carine Salas, General Manager

Fred v D

TripAdvisor rating 5.0/5

fredvandalum Couples - 29/07/2020 TripAdvisor review

Very nice hotel with lovely staff and everything was clean. The hotel look very good nice and clean swimming pool. O the swimming pool close early and only 1 chear in the room. Rest very good nice place to go back!

Great stay for Disney

TripAdvisor rating 4.0/5

gav39 Family - 13/12/2019 TripAdvisor review

Rooms fine, beds comfortable , easy walk or shuttle to psrcs , nearby supermarket , if expected to keep rooms clean should provide utensils, I would recommend stay for families we had a good stay ......

Ideal hotel for Disney visiting

TripAdvisor rating 5.0/5

65homers Couples - 18/10/2019 TripAdvisor review

This hotel is located near the Disbeyland, there is regular bus. Breakfast is tasty. Soft bed in the room. / От отеля ездит автобус до Диснейленда. На ресепшне вкусный маршмалллоу. Очень отзывчивый персонал.

After service is very BAD!

TripAdvisor rating 3.0/5

SherlyRyan Family - 08/08/2019 TripAdvisor review

During the stay was excellent, staff ver helpful, room was great, swimming pool was nice n clean. But after we checked out, we find out that one jacket was left inside the closet. We have been trying to contact by phone n email(even via the accor). No response at all. Was not expensive one but my boy favo.

Dear customer, First of all, let me thank you for having taken the time to share your comment following your stay. Please accept our most sincere apologies of you didn' get any answer to your request about a lost jacket. Could you please send again the details of the lost jacket to hb2r7@adagio-city.com. We hope to have the pleasure of seeing you again. Yours sincerely,

Nice paris getaway, close to mall, outlet and disney

TripAdvisor rating 4.0/5

Pedro P Business - 24/06/2019 TripAdvisor review

Nice and clean rooms, friendly staff, good breakfast, spacious rooms. The only poor thing is the wifi, very very bad signal, something you don't expect anymore in 2019; hope this can be improved, then it will be the ideal place to stay.

Short trip to Paris

TripAdvisor rating 5.0/5

KnuSaFraKa Family - 29/04/2019 TripAdvisor review

Nice apartment hotel, close location to Disneyland (incl. free shuttle) and shopping mall but also to train station for travelling into Paris. Our room was spacious enough to suit 4 (two adults and two kids), kitchen was well equipped, bathroom and toilet separated, breakfast delicious (you have to try the pancake maker!). Last but not least, service personnel very friendly and supportive. Thanks a lot for your guidance and support.

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