Aparthotel Adagio Marne la Vallée Val d'Europe 3 stars

Customer review rating 3.9/5 12,031 reviews
Aparthotel Adagio Marne la Vallée Val d'Europe
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Hotel extras

  • Right next to Disneyland® Paris

  • Free direct shuttle

  • Entry tickets for the park available at reception

  • Swimming pool and business corner

  • Private indoor car park

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • LaundromatPaying
Leisure and activities
  • Indoor heated pool
Catering
  • Breakfast
  • Snack & beverage machine
Business services
  • Copy/print service available
Information message

The bi-annual closing of the pool takes place in the first week of January and the first week of June.

Hotel location

Aparthotel Adagio Marne la Vallée Val d'Europe

42 cours du Danube
Serris
CEDEX 4
77706
marne la vallee
france

Tel: +33160428282

Fax: (+33)1/60428200

Contact email

Check-in from 15h00

Check out up to 11h00

  • RER A :  A VAL D'EUROPE

  • By plane

    PARIS ORLY At 38km / 23.61 miles

  • By plane

    ROISSY CDG At 43km / 26.72 miles

  • By train

    MARNE LA VALLEE At 3km / 1.86 miles

GPS :48.856, 2.78639

Our accommodations

Studio for 3/4 people

  • Max. number of persons: 3
  • Area: From 21
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Apartment with 1 bedroom for 4 people

  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Apartment with 1 bedroom for 5 people

  • Max. number of persons: 5
  • Area: From 29
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Apartment with 1 bedroom for 6 people

  • Max. number of persons: 6
  • Area: From 37
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Apartment with 1 bedroom for 7 people

  • Max. number of persons: 7
  • Area: From 40
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Apartment with 2 bedrooms for 9 people

  • Max. number of persons: 9
  • Area: From 49
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our guest reviews for
Aparthotel Adagio Marne la Vallée Val d'Europe

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

12,031 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,890 reviews

Great location

Customer review rating 3.9/5

Déaglán Families - 20/03/2020 Confirmed reviews ALL

Good. Location was great for travel to Disney and also to the large shopping mall that had everything we needed to supplement our stay. Apartment was basic but provided enough space for our group of 6. Only real issue was noise, a constant banging of what sounded like a metal gate at all times of the day and corridors were noisy as many people come and go at all time of the day and night. Free bus service to Disney was very helpful for our stay. Staff also were great, spoke great english and were always pleasant. On our last day we were able to check out but leave our bags at the hotel for a few hours before our flight, this was another great service they provided as we didn't have to carry our bags around while we killed time in the shopping mall. I would return as location, price and amenities were all what we were looking for.

Great location

Customer review rating 3.9/5

Sue J. Families - 17/03/2020 Confirmed reviews ALL

We had a lovely , warm and friendly welcome when checking in. The hotel is in a great location for restaurants and shops and within walking distance of disney ( about 20 mins) Great pool Rooms are ok but carpets need replacing in both the rooms and corridors. Our fridge froze everything even at the lowest temperature and when we checked under the beds before leaving, there were sweet wrappers under there from previous guests. The most disappointing thing was,after we had checked out, we asked for boiling water to make up a babies bottle and the receptionist tried to charge 2.50 euros. All in all very good value just needs a bit of TLC

Was ok

Customer review rating 3.9/5

Victoria Families - 15/03/2020 Confirmed reviews ALL

Stay was ok, room was not over clean and had a funny smell. We were disappointed by the shuttle bus that we waiting for over 20mins and it never turned up so we ended up paying for a uber

Great location

Customer review rating 3.9/5

Nick Families - 13/03/2020 Confirmed reviews ALL

Very convenient location. Only 5 minutes from Disney and 1 minute from big shopping mall. Staff were very friendly and helpful. For the price the rooms were more than decent.

I had my stuff taken from my room when I was at the Disney Park.

Customer review rating 3.9/5

Rebekah Solo - 12/03/2020 Confirmed reviews ALL

I picked this hotel because it was a last minute solo trip to Disneyland Paris and I just needed somewhere near the parks that was reasonable prices and was walking distance or had a free shuttle bus. It was also advertised as family friendly. I was impressed when I first arrived a rather large apartment room with a bed, pull out sofa beds and kitchen and bathroom a lot for one person but perfect for families on holiday there was also a free shuttle bus to the park from the hotel. However on my last night I can back having spent the whole day in the disney parks and my stuff had been taken from my room - everything I had left mostly clothes, underwear and toiletries were taken. Staff weren’t helpful they told me I would have to speak to the manager who didn’t come in till 9am the next day but I had a early flight home so wasn’t able to wait. They moved me to a new room and apologised. Not once did they call the police or offer to help me to (considering I was in a foreign country and couldn’t speak the language I felt that this would have been helpful) and since have been returned and tried to ring the hotel for answers and they have just kept me on hold for 20 minutes with no response and are now saying I should have filed a police report and so now I can’t get any of my money back and they still haven’t located my things. I would not recommend staying here if you want to feel safe and secure in your room and that your stuff will be ok because it doesn’t feel secure at all and staff seem very unprofessional and unhelpful.

Well located, not very clean hotel,

Customer review rating 3.9/5

Sadegh T. Families - 11/03/2020 Confirmed reviews ALL

The location is great, walking distance to shopping and not far away from Disney parks with convenient shuttle service. The rooms are smaller than what it shows in the picture, also, not as clean as u may expect. The aprthotel provides no room service for stays less than 8 days. So, don’t expect fresh towels and other services that u get at other hotels.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Françoise-Deputy Director

Asked for refund as hotel was not as it seemed on pictures. Was highly repulsive in what they expected me to stay in for the night. Room was cold, dirty and dark and repsresnted what I felt about the hotel.

Customer review rating 3.9/5

Myles Families - 10/03/2020 Confirmed reviews ALL

A disaster.

not clean, poor service, not professional

Customer review rating 3.9/5

Alain W. Families - 10/03/2020 Confirmed reviews ALL

not clean, poor service, not professional

Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Marne-la-Vallée Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Françoise-Deputy Director

Excellent Hotel for families who are visiting Disneyland Paris

Customer review rating 3.9/5

Peter J. L. Families - 09/03/2020 Confirmed reviews ALL

Excellent Hotel and brilliant location as 5 minutes walk to huge shopping centre Val d Europe which has everything and I mean everything. Also 15 minutes walk to Disneyland Paris which was the main reason for our stay and we had an incredible time. In between days of visiting Disneyland we used the swimming pool in the hotel and went for meals at the shopping centre . All in all a really nice hotel with all you need and really nice welcoming staff who are informative and polite too . Many thanks again. Would definitely recommend and we will return.

Dear Guest We very much appreciate your comments regarding your stay at the Aparthotel Adagio Marne-la-Vallée Val d'Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Françoise-Deputy Director

Great for a stop over

Customer review rating 3.9/5

I. H. Families - 08/03/2020 Confirmed reviews ALL

We stayed a day either side of our Disney trip to allow us time to relax from or for the drive back to the UK. The staff were friendly and helpful at check in. The room was spacious and excellent value for money. The pool was clean and easy to access. Unfortunately it was rather cold on our second trip which meant we didn’t spend too long in the pool. It is close in proximity to our Disney hotel, which made our transitions between the two easy and stress free.

Good location and stay

Customer review rating 3.9/5

Jennie Families - 29/02/2020 Confirmed reviews ALL

Friendly staff and good location a 15-20 min walk from the park or there is a free shuttle bus. Just Next door to a entrance to the shopping centre too. Our apartment was clean and easy to get to with everything we needed. Will definitely stay again.

Customer review rating 3.9/5

Marie Families - 29/02/2020 Confirmed reviews ALL

The hotel lobby was nice, but the hotel was more like a motel, with each room leading to an outdoor hallway. The room was decent, not comfortable, especially the handicap accessible room that was offering very little room when the couch was opened into a bed.

well located

Customer review rating 3.9/5

Kirsty Friends - 28/02/2020 Confirmed reviews ALL

*Close to Disneyland Paris *Good shuttle service-free *Close to shops *Disappointed by room- a bit drab, looks a bit dirty with pain and plaster hanging from walls and ceiling *Room seemed a bit too small for 4 people *The mirror was placed near the door and had poor lighting, so for 4 girls created problems! *No kettle. This was needed for a medical issue to be able to fill a bag with a narrow top. Staff wouldn't accommodate so we had to use a large heavy bowl from the room and a microwave (not the easiest of tasks). *The indoor pool looked lovely and inviting online. This was not the case and we certainly didn't want to get in! It looked small, on the green side and the two people who were in looked extremely cold! *Staff were not warm and inviting

Great 9 bed apt. Great value and location.

Customer review rating 3.9/5

Angela Families - 28/02/2020 Confirmed reviews ALL

Apt needs some repairs but beds comfy and layout great. Very good breakfast. Great location and frequent shuttle to disney.

The best place if you want to visit Disney

Customer review rating 3.9/5

Nuria Families - 26/02/2020 Confirmed reviews ALL

I recomend you this hotel if you want to visit Disney. Good localion and price.

Apartment stay

Customer review rating 3.9/5

Chloe K. Families - 25/02/2020 Confirmed reviews ALL

Our experience was ok. It was not sign posted good enough for where the bus is located! This could have been improved. We stayed in room 101 and at night it was very noisy we could hear the door in the main hallway opening, closing and squeaking each time! With a 9 month old baby it wasn’t very good. There should be more staff on in reception as when I checked in I was told to come back down in 10 minutes time to get a cot as they were to busy to leave the desk to get one for me.

Well located, with good services, but a bit outdated

Customer review rating 3.9/5

Wk Families - 25/02/2020 Confirmed reviews ALL

Family trip to Disney Paris. The hotel is very well located, with many restaurants and bars nearby, plus a mall. Rooms are large but a bit outdated and need to be better cleaned. Too much dust and a nightmare for allergies

Worn down

Customer review rating 3.9/5

A S. Families - 25/02/2020 Confirmed reviews ALL

Downstairs lobby looks lovely. Upstairs corridors resemble a prison. Rooms are worn out, scruffy and need a refresh.

Customer review rating 3.9/5

Andrea R. -. I. T. A. Families - 24/02/2020 Confirmed reviews ALL

Good location. Toilet problem was reported three times but was unfixed and made a loud noise every 10 minutes throughout the night.

Great location, did the job

Customer review rating 3.9/5

Vs Families - 23/02/2020 Confirmed reviews ALL

Apartment we had was quite small but did the job. There didn't seem to be enough bedding for the sofa beds and reception did not answer the room phone so had to go down to reception. They had no additional bedding (which was a little concerning), but advised that the covers on the sofa beds should be taken off to unveil the bedding! This should have been advised during check in. The carpets were filthy and the walls very thin. Overall, the apartment did the job.

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