Aparthotel Adagio Marne la Vallée Val d'Europe

Perfect place to stay when visiting Disneyland Paris. The village where is located has everything you need with a shopping mall 3 min walk, the RER station. Apartment suited for a good stay with your family or friends.

This was my second stay at this hotel. The first time was only one night but this was for 7 nights. I was interested to see the changes since Covid. On entering the hotel there is markings on the floor and hand gel. There are markings on the floor at the reception desk to ensure social distancing. I was greeted by a friendly lady receptionist who explained all the local amenities and times of shuttle buses to Disney. The lifts only allow 2 people at a time and again there are clear markings on the floor. The apartment is spacious and cleaned to a very high standard. There are a few scuffs on the walls but this is to be expected on a popular hotel with a high volume of guests and it is only cosmetic and doesn not detract from your stay. There is a hob, microwave, dishwater, kettle , coffee maker and all the dishes and utensils that are required. I slept very well and considering the size of the hotel, it is very quiet even near the road. I stupidly left my key card in my room and had to go back down to reception for a replacement and this was dealt with by the male receptionist who was very kind and issued me with the card telling me not to worry when I was apologizing profusely at my mistake. I would absolutely recommend this hotel and hope to stay again soon. They are dealing with these unprecedented time to a very high standard. Well done to all the staff.

The apartment was poorly clean, the floor was stained and sticky with grease but we couldn't clean it because there was no broom nor mop. This was an apartment for 5 but only had 4 chairs and a set of 4 plates... The bath plug was not working and the dishwasher had tablet compartment broken. Before the stay I had a bad time trying to contact the reception, as no one answers phone calls or emails (I had to contact local support to get in touch). On Saturday, 19th September morning, we were at the bus stop at 8:05am and the Disney shuttle did not appear, so we had to wait till 8:45 and travel in a full bus.

The hotel has a very good location and also o shuttle every day to and back to Disney. The ride leasts 3 minutes. But the rooms are bot very clean. It’s pretty clear they don’t clean the room with interest.

The Adagio Aparthotel is in a brilliant location to access Disneyland Paris, about 15 minute walk if you don't catch the shuttle bus. Huge shopping mall within less than a 5 minute walk which also housed every type of restaurant you can think of and the biggest supermarket (Auchan) that I've ever seen! Rail stations within the Disney Park and also at the shopping mall, so getting into Paris or elsewhere is relatively convenient. The staff at the hotel was helpful, which is more than can be said for the head office which I tried to contact with a query many times prior to my visit. Fortunately the staff at the hotel sorted everything out. The hotel itself is in need of some TLC, but sheets, towels etc were fine as was the (limited) kitchen equipment.

Great hotel, had an issue with the toilet but was fixed very quickly. Lovely sized apartment and couldn’t really complain for the price paid. One negative was that it was so hot but not possible to have the window in the bedroom open because anyone could have accessed the apartment from outside. Great kitchen facilities, wasn’t expecting a dishwasher! Nice tv, comfy sofas. The shuttle buses to the parks were a bit confusing in the morning as to where they left from. Also I felt that some of the electrical fittings could have been safer, eg plug socket falling off the wall in the kitchen area. Also the swimming pool was ok but very very cold and the area outside the floor was very dirty. All in all though great value for money.

Hotel doesn’t answer the phone before or during the stay, they also don’t reply to emails !! Checkin should have been 3pm but didn’t get in room till near 4pm as it wasn’t ready, once in room it was full of flys & smelt of the rubbish room !

On arrival advised we had been upgraded which was great. Ideal location for Disneyland. No information given about the apartment ie how to get more bin bags, where to take rubbish. Had requested a fan but not given one. Our room was dusty, had cobwebs and hadn’t been cleaned properly from previous guests as papers found in the safe. Slightly concerning considering Covid-19. Thankfully I had my own cleaning wipes! Windows are only able to be open or closed, not able to leave on a latch so not safe with a special needs child or at night as we were on the ground floor. Room 54 is located near to heavy doors leading to other corridors, which were banging closed till after midnight most nights causing the doors in our apartment to rattle. Frightened my son. No secure left luggage room, you just leave your case behind reception. After checkout, when waiting for our taxi we needed to use a toilet to change my son but the hotels lobby toilets are closed due to the virus according the reception! Told to go to the shopping centre and use the ones there. A poor excuse for not wanting to clean the toilet facilities.

rooms are basic but very clean couldn't get into are room till 3 so had a long wait of 4 hours before we got the room only thing I can say is they would need a cleaner to come in to empty bins in the days we were there bins were overflowing

In general it was a good experience, except for the fact that we were not notified that the swiming pool was closed due to Covid-19. The facilities look a little bit old, but the location is perfect to go to Disneyland Paris with a free shuttle, which was also not too often 2 per day (2 going - 2 returning) Parking price was reasonable.

This is the third time we have stayed at adagio MLV combined with a visit to the Disney parcs. We come back because of the cheap prices in comparison with the Disney hotels. It is wel located and has a small kitchen witch is nice to save us some money. It is nice to relax in a sofa and have a fridge after a long day in the parcs. Although the rooms have all the facilities we need and are clean . The rooms do look outdated and you can see some aging appearing . The wall are not that nice anymore. The furniture is lived and the carpets can have stains. But for the price we pay. This is no problem at all...

Self catering but no oven or grill facilities. You have a hob and a microwave (does have grill function but not easiest to use). Not very comfortable beds / sofa beds. Extremely small toilet room. Extractor fan in bathroom didn't work so room got very wet incurring plug socket on bathroom, reported to reception but no change.

I think this hotel was the worst I've ever stayed. Thanks to the just 2 days stay, we were patient, otherwise we should change accommodation place. The room was completely worn out, dirty, smelled bad and in many places there was mold. The second day we didn't have any room service at all. The only positive was the location. There is a big shopping mall near by with many cafes and restaurant. The hotel provide free shuttle service (sheared) to Disneyland which is not more than 10 min away. The location to visit Disneyland is ideal but not this hotel.

Adagio Marne la-Vallée Val d'Europe is a Disneyland Paris partner hotel, but it should not be. Especially when you've got a Gold status at Accor loyalty program. I checked-in on a Sunday afternoon and asked about my welcome drink. They told me to ask for it on Monday, because it was a weekend. So I asked on Monday, one employee was talking to other, then... I decided to talk to Mr. Erlain. He was absolutely unpolite, said that I had to make a complain on Accor website and gave me a bottle of water. Maybe that hotel be the first Accor hotel that denies welcome drink to Gold members. Awful service.

Our bathroom sink was clogged and we have to call 3 times before any technician come and fix it. We waited and they didn't come which kind of wasted some of our time. We noticed the bedsheet was also not very clean. Other than that, the staffs are friendly and helpful.