Aparthotel Adagio Marne la Vallée Val d'Europe

Great hotel, had an issue with the toilet but was fixed very quickly. Lovely sized apartment and couldn’t really complain for the price paid. One negative was that it was so hot but not possible to have the window in the bedroom open because anyone could have accessed the apartment from outside. Great kitchen facilities, wasn’t expecting a dishwasher! Nice tv, comfy sofas. The shuttle buses to the parks were a bit confusing in the morning as to where they left from. Also I felt that some of the electrical fittings could have been safer, eg plug socket falling off the wall in the kitchen area. Also the swimming pool was ok but very very cold and the area outside the floor was very dirty. All in all though great value for money.

Hotel doesn’t answer the phone before or during the stay, they also don’t reply to emails !! Checkin should have been 3pm but didn’t get in room till near 4pm as it wasn’t ready, once in room it was full of flys & smelt of the rubbish room !

On arrival advised we had been upgraded which was great. Ideal location for Disneyland. No information given about the apartment ie how to get more bin bags, where to take rubbish. Had requested a fan but not given one. Our room was dusty, had cobwebs and hadn’t been cleaned properly from previous guests as papers found in the safe. Slightly concerning considering Covid-19. Thankfully I had my own cleaning wipes! Windows are only able to be open or closed, not able to leave on a latch so not safe with a special needs child or at night as we were on the ground floor. Room 54 is located near to heavy doors leading to other corridors, which were banging closed till after midnight most nights causing the doors in our apartment to rattle. Frightened my son. No secure left luggage room, you just leave your case behind reception. After checkout, when waiting for our taxi we needed to use a toilet to change my son but the hotels lobby toilets are closed due to the virus according the reception! Told to go to the shopping centre and use the ones there. A poor excuse for not wanting to clean the toilet facilities.

rooms are basic but very clean couldn't get into are room till 3 so had a long wait of 4 hours before we got the room only thing I can say is they would need a cleaner to come in to empty bins in the days we were there bins were overflowing

In general it was a good experience, except for the fact that we were not notified that the swiming pool was closed due to Covid-19. The facilities look a little bit old, but the location is perfect to go to Disneyland Paris with a free shuttle, which was also not too often 2 per day (2 going - 2 returning) Parking price was reasonable.

This is the third time we have stayed at adagio MLV combined with a visit to the Disney parcs. We come back because of the cheap prices in comparison with the Disney hotels. It is wel located and has a small kitchen witch is nice to save us some money. It is nice to relax in a sofa and have a fridge after a long day in the parcs. Although the rooms have all the facilities we need and are clean . The rooms do look outdated and you can see some aging appearing . The wall are not that nice anymore. The furniture is lived and the carpets can have stains. But for the price we pay. This is no problem at all...

Excellent very well located Clean and tidy rooms Plenty of hot water Brilliant

Good. Location was great for travel to Disney and also to the large shopping mall that had everything we needed to supplement our stay. Apartment was basic but provided enough space for our group of 6. Only real issue was noise, a constant banging of what sounded like a metal gate at all times of the day and corridors were noisy as many people come and go at all time of the day and night. Free bus service to Disney was very helpful for our stay. Staff also were great, spoke great english and were always pleasant. On our last day we were able to check out but leave our bags at the hotel for a few hours before our flight, this was another great service they provided as we didn't have to carry our bags around while we killed time in the shopping mall. I would return as location, price and amenities were all what we were looking for.

We had a lovely , warm and friendly welcome when checking in. The hotel is in a great location for restaurants and shops and within walking distance of disney ( about 20 mins) Great pool Rooms are ok but carpets need replacing in both the rooms and corridors. Our fridge froze everything even at the lowest temperature and when we checked under the beds before leaving, there were sweet wrappers under there from previous guests. The most disappointing thing was,after we had checked out, we asked for boiling water to make up a babies bottle and the receptionist tried to charge 2.50 euros. All in all very good value just needs a bit of TLC

Stay was ok, room was not over clean and had a funny smell. We were disappointed by the shuttle bus that we waiting for over 20mins and it never turned up so we ended up paying for a uber

Very convenient location. Only 5 minutes from Disney and 1 minute from big shopping mall. Staff were very friendly and helpful. For the price the rooms were more than decent.

I picked this hotel because it was a last minute solo trip to Disneyland Paris and I just needed somewhere near the parks that was reasonable prices and was walking distance or had a free shuttle bus. It was also advertised as family friendly. I was impressed when I first arrived a rather large apartment room with a bed, pull out sofa beds and kitchen and bathroom a lot for one person but perfect for families on holiday there was also a free shuttle bus to the park from the hotel. However on my last night I can back having spent the whole day in the disney parks and my stuff had been taken from my room - everything I had left mostly clothes, underwear and toiletries were taken. Staff weren’t helpful they told me I would have to speak to the manager who didn’t come in till 9am the next day but I had a early flight home so wasn’t able to wait. They moved me to a new room and apologised. Not once did they call the police or offer to help me to (considering I was in a foreign country and couldn’t speak the language I felt that this would have been helpful) and since have been returned and tried to ring the hotel for answers and they have just kept me on hold for 20 minutes with no response and are now saying I should have filed a police report and so now I can’t get any of my money back and they still haven’t located my things. I would not recommend staying here if you want to feel safe and secure in your room and that your stuff will be ok because it doesn’t feel secure at all and staff seem very unprofessional and unhelpful.

The location is great, walking distance to shopping and not far away from Disney parks with convenient shuttle service. The rooms are smaller than what it shows in the picture, also, not as clean as u may expect. The aprthotel provides no room service for stays less than 8 days. So, don’t expect fresh towels and other services that u get at other hotels.

A disaster.

not clean, poor service, not professional