Everything was fantastic, brilliant location for the parks which is just a 20/25 minute walk or a quick bus ride which stops just outside. The Val d'europe shopping centre is two minutes away and has a good selection of restaurants and shopping. Staff were fantastic and really helpful. Would definitely stay again.

Comfortable rooms & great kitchenette. Easily slept our family of 5. Next to huge shopping centre with Lidl, Auchan. Free bus to Disney (very busy on evening return trip, more buses required during 10-11.30pm). Great bakery across the square for breakfast & takeaway sandwiches. We would definitely return. Came on Eurostar via Gard du Nord, much cheaper/easier than negotiating change from Lille to Disney station.

The hotel was clean and comfortable. We loved the apartment style rooms however it was extremely hot thought the apartment. Breakfast really let the experience down. The choices were limited with no hot options. It was chaotic and there were not enough staff to clear tables and re-stock food. The hotel was a 20 min walk to Disney. The shuttle bus does not run frequently during the day, it is essentially a morning and evening service which is not great for families with younger children who cannot manage long periods in the park.

The hotel definately needs upgrades as it is very a little dated. There is an AC wall module but there is no AC in the room. The room was quite hot, even in the evening. The WC is very small, and the bathroom is very small as well. If you are a 6 feet or more you will struggle. We also tried the indoor pool which was very cold as well. We thought this was heated, but it was unbearably cold for me and my kids. The rest was ok. The kitchen is good with a coffee machine and a kettle, a dishwasher and a double hob which was sufficient. The hotel is close to a large shopping complex which is nice, but very crowded (we were at the hotel in mid August)

Close to Disney, convenient for a large family of 6 in one room, they should provide free electric fan and water at least for hot weather, not bad at all

We had an amazing family stay here! The aparthotel was spotless, perfectly located, and the facilities were brilliant. Having a dishwasher (with tablets provided!) was a huge bonus for a group of five, and having body wash and plenty of towels supplied made life so much easier. The pool was fantastic, and the staff were wonderful—incredibly friendly and spoke great English, which made everything seamless. A few really useful details and tips for future guests: Location & Amenities: The location is brilliant. It is directly across the road from a beautiful park with ponds and a skate park, which is lovely for a walk. It is also only a 5-minute walk to a massive local shopping centre. There is a large hypermarket inside, as well as a Lidl, which was fantastic for stocking up on affordable fruit and groceries! Laundry Facilities: There is a handy laundry room on site. It cost €6 for a wash and €3 for a 10-minute dry. The quick dry cycle gets rid of most of the water, so we just hung the clothes on coat hangers in the room and they were completely dry by the morning! Air Conditioning: There is no air conditioning in the rooms. It was very hot during our stay, and while the hotel has portable fans to loan out, they were all in use by the time we asked. It didn't ruin our holiday at all, but if you struggle with the heat, it's worth being prepared! Free Shuttle Bus: The hotel offers a fantastic free shuttle service, which is brilliant for going to see the fireworks show. Top tip: Make sure you take your hotel room key card with you for the journey back! The bus driver specifically asks to see it and won't accept cash payment instead. Luckily, my son thought on his feet and showed our card, saving us from being stranded! Walking vs. Taxis: After the fireworks show, the return shuttle bus was extremely busy and would have meant at least a 45-minute wait for the next one. We decided to walk back instead—it was only a pleasant 15-minute walk! Taxis in the area can be quite expensive (€25 for a 5-minute drive earlier in the day), so walking back was definitely the better choice. Overall, a brilliant stay for our family and we would definitely recommend it!

The apartment number 218 that was given to us had bed bugs and we got this terrible skin disease which still we are suffering. Although our room was changed to 262 but because what happened to our health, our entire holidays in France and Germany was ruined and destroyed. Unfortunately and despite of oral promises for the full refund, your hotel is not contactable by the email and telephone number that the local manager ( Michaela) gave me.

Poorly maintained property with broken and worn out doors and furniture. Behaviour and attitude of staff is extremely unprofessional, disrespectful, dismissive and rude. I will not recommend this place to anyone ever.

Superb facility for making the experience of Disney more wallet friendly . Three of us stayed in a one bed apartment , so we could do some catering when needed . Also appreciated the onsite parking and shuttle bus . The room was pleasant without being too basic . All beds were comfortable. The only criticism was the coffee machine was beta max , so getting pods at Auchan was impossible. . Melita is what you needed ! Pricing was good - take advantage of free sign ups and summer sales .Staff always friendly and helpful. All in all highly recommended as your base for Disney and Val d'Europe.

The room was very clean. The service could have been better, no iron was available during the full stay.

It was a very average stay. The room had non-functional AC and the room was far too warm. The bathroom sink didn't drain properly and several of the plates/cups in the cupboards were dirty from the last visitors. The Bathroom is extremely claustrophobic and I can understand why its not in the same space as the sink and bath. The breakfast was vile, I had to go find breakfast elsewhere as much of it was unedible. I stayed for work, but I would never rebook for a personal stay.

Unfortunately not clean at all

Well located for Disneyland, 25 min walk or free shuttle bus. Good value for money.

Rude staff Towels not changed daily unless you pay

The apartment was clean and functional. The kitchen was very well stocked. Beds were comfortable and the hotel was quiet. However, the air conditioning doesn't work, despite an air con panel in each room. We were there in 30° heat, making the apartment difficult to sleep in. One fan was allowed from reception for the whole apartment, although we had 3 bedrooms. We managed to get a small second fan towards the end of the stay. This is something the hotel really needs to improve upon. The reception staff were hit and miss. Some were helpful, although none were particularly friendly. The gentlemen who checked us in barely grunted in our direction which was disappointing after a long journey to get there. The pool at the hotel was lovely and clean. The building throughout was always clean and tidy, but there is obviously signs of high wear and tear. The proximity to the parks was great, and the shopping centre also. The free shuttle bus was fab, although the home one is extremely busy.

Room was basic but clean and comfortable. We stayed for 5 nights for Disney trip, were coming back late and going early so was perfect as somewhere to sleep. We ordered groceries through Uber to hotel reception and made breakfast and picked lunch to take with us, the kitchenette had everything we needed to do that. The kids loved the swimming pool at the end of the day. We were provided with fans for our room in the heatwave which were so useful. The only issue was the shower head holder was broken in the room so we had to hold while showering. I had forgot to report this so the hotel hadnt had the opportunity to fix it. The shuttle bus was great but a bit of confusion over what side of the road it was picking up on, also could do with start coming back to the hotel from about 4pm. Overall a pleasant stay and I would return.

Filthy room, staff refused to clean it and kept fobbing us off saying no one to clean it. I had to clean it myself. Shower broke and was told no one available to fix it so handed a screwdriver and told to fix it ourselves. Construction work happening outside of our room at 6am everyday and told no other rooms for us to move too. Staff didn’t care at all! I’d never recommend this hotel and stay well clear!

The rooms are very hot and relatively small. The breakfast is expensive and of low quality. There is no air conditioning.

The reception staff were so incredibly rude. It wasn't just one member it was every member. They seemed like they hated their jobs. The rooms were ok but noone cane to change towels, clean. We ran out of toilet roll on day 2 and had to purchase ourselves.