Aparthotel Adagio Marne la Vallée Val d'Europe

Aparthotel Adagio Marne la Vallée Val d'Europe

Customer review rating (ALL Rating) 3.8/5 1,593 reviews

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Description

Hotel extras

  • Right next to Disneyland® Paris

  • Free direct shuttle to Disney Parks

  • Entry tickets for the park available at reception

  • Swimming pool and business corner

  • Private indoor car park

ALLSAFE approved hotel

Hotel location

Aparthotel Adagio Marne la Vallée Val d'Europe

42 cours du Danube, Serris, CEDEX 4
77706 MARNE LA VALLEE
France

  • RER A:  A VAL D'EUROPE

  • By plane

    PARIS ORLY At 38km / 23.61 miles

  • By plane

    ROISSY CDG At 43km / 26.72 miles

  • By train

    MARNE LA VALLEE At 3km / 1.86 miles

GPS:48.856, 2.78639

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
Near the property
  • Car park

Breakfast

Our accommodation(s)

Studio for 3/4 people

  • Max. number of persons: 3
  • Area: From 21 / 226 sq ft

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,593 reviews

TripAdvisor Rating  3.5/5  3,030 reviews

Well located

Customer review rating 4.0/5

Shannon Families - Confirmed reviews ALL

Hotel was well located for Disneyland paris, the room We had was a little dated and dull however we weren’t in the room much so it was ok

Dear Shannon, Thank you for taking the time to share your feedback. We hope to welcome you back to our aparthotel very soon! Sincerely, Eyade - Duty Manager Adagio Marne La Vallée Val d'Europe 42, Cours du Danube 77706 Marne-La-Vallée Cedex 4

Terrible hotel terrible stay

Customer review rating 1.0/5

Peter Families - Confirmed reviews ALL

Hotel in a good location, but the service is very far from an accor standard. The room was not cleaned even trash was not empty, kitchen was full of ant, the window did not work, safe did not work.

Dear Peter, Thank you for taking the time to tell us about your experience at the aparthotel Adagio Marne-la-Vallée Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eyade - Duty Manager Adagio Marne La Vallée Val d'Europe 42, Cours du Danube 77706 Marne-La-Vallée Cedex 4

Poor upkeeping & communication

Customer review rating 0.5/5

Rl Families - Confirmed reviews ALL

I have checked in to the aparthotel (room 308) on 06 Jun late afternoon.  I had originally intended to stay till 10 Jun.  However, I had checked out on the same day on 06 Jun evening.  It was not up to my expectations based on the pictures shown on your website: 1. The common corridor had a very bad stench (similar to that of a toilet) that seemed like it was not cleaned. 2. The apartment was dusty & not cleaned, from the floor to the kitchen appliances/utensils. 3. When I pulled out the sofa bed, there were many brown pieces that seemed like broken wood pieces and foam from the sofa.  When I asked the reception to replace the bed sheet, I was told that there is no housekeeping to do so. 4. The general upkeep & maintenance of the room and hotel were lacking. With the situation of COVID, I was hoping that the aparthotel would improve on the cleanliness standard.  However, from the remark made by the reception that there is no housekeeping, I was not sure of further cleaning can be done to the apartment.  I did not want to expose my wife and children to this environment for fear of contracting COVID, I had decided to check out on 06 Jun evening. I had written to the hotel at H6…, and appealed to the management for a full refund. There is no reply from the hotel since then. Very disappointed on the lack of response.

Dear RL, Thank you for taking the time to tell us about your experience at the aparthotel Adagio Marne-la-Vallée Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eyade - Duty Manager Adagio Marne La Vallée Val d'Europe 42, Cours du Danube 77706 Marne-La-Vallée Cedex 4

Well Located.

Customer review rating 4.0/5

Kalyan P. Families - Confirmed reviews ALL

Very well located. Close to Shopping Areas. Shuttle bus facility to Disneyland.

Dear Kalyan P, Thank you for the great review of our aparthotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eyade - Duty Manager Adagio Marne La Vallée Val d'Europe 42, Cours du Danube 77706 Marne-La-Vallée Cedex 4

Ideal place to stay

Customer review rating 5.0/5

A. M. Friends - Confirmed reviews ALL

Staff were very friendly and spoke excellent English, none of our group were French speakers. Rooms were perfect with small kitchenettes, they aren't fancy but don't need to be as we were literally just sleeping in them as spent all day in Disney. If you need anything for the room ask at Reception ie hairdryer, fan, shampoo. We didn't use the pool but it looked lovely. There is a regular shuttle service to Disney a short walk from the hotel, you could walk it if you wanted. Hotel is next door to the Val d'europe shopping centre, which is massive and has a shop called Auchan has a huge food hall downstairs to buy supplies for your stay. There is an RER Train station (you have to walk through the shopping centre and out the other side to get to it) which takes you to Paris City centre for about €5. Overall would definitely stay again as a base for Disney Paris.

Dear A. ANDREA, We very much appreciate your comments regarding your stay at the aparthotel Adagio Marne-la-Vallée Val d'Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eyade - Duty Manager Adagio Marne La Vallée Val d'Europe 42, Cours du Danube 77706 Marne-La-Vallée Cedex 4

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