ibis Soissons Hotel 3 stars

Customer review rating 4.5/5 2,095 reviews

ALLSAFE approved hotel

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ibis Soissons
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+ 12 Services

Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
Catering
  • BreakfastPaying
  • 1 Bar(s)
Business services
  • Self service business centre
  • Copy/print service availablePaying

Hotel location

ibis Soissons

Rue Jacques Brel
Zac De Chevreux
02200 soissons
france

Tel: +33365610510

Fax: (+33)3/65610511

Check-in from 12h00

Check out up to 12h00

  • By plane

    PARIS CDG At 78km / 48 miles

  • By train

    SOISSONS At 2km / 1 miles

GPS :49.365556, 3.312222

Our accommodation(s)

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room

Standard Room with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Wireless internet in your room

Standard Room with 1 double bed and 2 single beds

  • Max. number of persons: 4
  • Wireless internet in your room
Rooms

Our restaurants and bars

BAR

Non contractual photo

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Soissons

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,095 reviews

tripadvisor

TripAdvisor Rating 4.0/5

290 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Convenient location but not much else.

Customer review rating 3.5/5

Geoff S. Solo - 27/09/2020 Confirmed reviews ALL

Conveniently located for my annual trip, seemed clean and tidy generally, the receptionist seemed irritated that I did not speak French which was a little unpleasant. The room itself was minimalist and clean. The food portions were obviously microwaved packets and were very small, hardly satisfying after a long day of travel.

Dear GEOFFREY S., Thank you for taking the time to tell us about your experience at the ibis Soissons. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, M.Lefèvre - Manager
Customer review rating 2.0/5

Gary M. Friends - 11/09/2020 Confirmed reviews ALL

Got charged £9.35 for breakfast that I didn’t ask for or didn’t attend for some reason

Friendly staff, extremely clean and comfortable

Customer review rating 5.0/5

Kevin D. Friends - 09/08/2020 Confirmed reviews ALL

Although the receptionist could not speak English, and my Schoolboy French is not good, we managed to convey that we needed a taxi, for transportation to Soissons Centre. Would stay here anytime!

Good Stay

Customer review rating 5.0/5

Christine M. U. Couples - 29/07/2020 Confirmed reviews ALL

Very nice stay. There was a nice welcome from the Receptionist on our arrival. She was very helpful and very friendly. The hotel was as we expected, clean and the room was very nice. Breakfast was also good, although the lady there on the Monday could have been a little more helpful. We had to keep asking for everything, like where was the milk, bread and pastries which were not on display. I think the receptionist could have informed us of these things when we arrived for breakfast. Other than that everything was very good.

Very good over all

Customer review rating 5.0/5

Paul H. Friends - 21/07/2020 Confirmed reviews ALL

Have stayed here before and undoubtedly will again great staff rooms and everywhere very clean Local places to eat with in walking Just great Coffee in the morning

Very good stay

Customer review rating 4.5/5

Hil Couples - 12/03/2020 Confirmed reviews ALL

Very clean and comfortable room, pleasant and helpful staff. Hotel was ideally suited for our requirements. Useful having supermarkets so close and a choice of eateries.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, M.Lefèvre - Directrice

extra good service

Customer review rating 5.0/5

Anonymous Business - 19/02/2020 Confirmed reviews ALL

Room as usual good to stay. But the Hotel people help to find a TAXI under very bad weather to pick up me at the Soissons train station. I am really appreciated.

Mr

Customer review rating 4.5/5

Robert T. Friends - 06/11/2019 Confirmed reviews ALL

The hotel room was excellent. The receptionists were polite , friendly and helpful. This is my 3rd stay at the Ibis in Soissons and I will be back next year.

Customer review rating 4.0/5

Anonymous Business - 04/11/2019 Confirmed reviews ALL

Clean, quiet, helpful staff, good food. Only bad Thing is the incredibly bad smell in the staircases

Clean, Kindly & Safty

Customer review rating 5.0/5

Alex K. Business - 04/10/2019 Confirmed reviews ALL

The hotel good to stay for my business trip in Soissons. Receptionist very kindly, room also clean. I can have very good sleep during the night.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, M. Lefèvre - General Manager
Customer review rating 4.5/5

Anonymous Business - 01/10/2019 Confirmed reviews ALL

Nickel

Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Cordialement M. Lefèvre - Directrice

Decent stop over hotel

Customer review rating 3.5/5

Francophile Families - 02/09/2019 Confirmed reviews ALL

Spacious modern room, very comfortable bed, quiet hotel, shower unit leaked water badly into bedroom as shower handle broken, loo seat broken (room 111). Breakfast was very good. Retail park was tatty but eat all you can restaurant nearby was fun and good value for dinner. Clarify to guests that there is no dinner available apart from bar snacks.

Easy to find, no noise, pity there is no outside seating area.

Customer review rating 4.0/5

Sidney I. Couples - 01/09/2019 Confirmed reviews ALL

Found easily, parking on site is always a must for travelling by car. Staff very friendly and I always try to speak French when I can. So the staff I spoke to were very patient with me which was good as I practice very hard before coming to France. Air con was great, in fact a god send as it was very hot. The bar area was comfortable and we enjoyed a drink and relaxation there after our journey from Calais. All in all will definitely stay here when near Soissons again.

Stopover

Customer review rating 3.5/5

Anonymous Families - 25/08/2019 Confirmed reviews ALL

Comfortable bed. Good breakfast for price. Friendly staff.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, M. Lefèvre - General Manager

Friendly staff and helpful and room spacious.

Customer review rating 4.0/5

William N. Couples - 24/08/2019 Confirmed reviews ALL

Breakfast was plentiful with a reasonable choice. Hotel was quiet and easy to find. The Campanile Hotel restaurant was closed the week-end we stayed and we had approximately a 1 hour walk to the town to find a restaurant, as we did wish to drive.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, M.Lefèvre - General Manager

Room was good but shower needed fixing.

Customer review rating 3.0/5

Anonymous Couples - 08/08/2019 Confirmed reviews ALL

The room was good, bed very good, breakfast ok. The shower head was broken so you had to hold the shower head at all times which was a pain washing your hair.

Dear Mr T., Thank you for taking the time to tell us about your experience at the ibis Soissons. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anaïs P.

Mr

Customer review rating 4.5/5

Brian H. Couples - 15/07/2019 Confirmed reviews ALL

Extremely pleased with welcome, room and breakfast. For my wife and I en route it was ideal and will be used again.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, M. Lefèvre - Manager

It was O.K. The bar closed to early.

Customer review rating 3.5/5

Edward P. Friends - 18/06/2019 Confirmed reviews ALL

As I said it was O.K.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, M.Lefèvre - Directrice

Feedback

TripAdvisor rating 2.0/5

Compass10778787752 Couples - 17/06/2019 TripAdvisor review

The hotel was ok, nothing more. Expensiv for what it is. Car parking 15 Euro per night which has to be booked prior to visit. Otherwise you can try to park for free opposite but all spaces are gone by 4pm or make sure your car is moved outside by 8am. Considering it's a Best Western, they need to pull their socks up.,

I think you made a mistake about the address of the message, we are the Ibis of Soissons and not the Best Western. Thanks for doing the correction - M - Lefèvre - Manager

Good for a stopover

TripAdvisor rating 3.0/5

ConteEdSM Family - 26/03/2019 TripAdvisor review

Plan to use the car to find a restaurant as the closest is over the road and because of the position you need the car. Didn’t take the breakfast but the boiled eggs were left out overnight as was the fruit

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