ibis budget Marne la Vallée Val d'Europe 2 stars

Customer review rating (ALL Rating) 3.9/5 890 reviews

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6, rue de la Gare, 77144 MONTEVRAIN, France

Description

Hotel extras

  • GREEN KEY certification

  • Near RER A

  • TGV station 5 minutes away

  • Bar and restaurant

  • Private parking

Our accommodation(s)

Hotel location

ibis budget Marne la Vallée Val d'Europe

6, rue de la Gare
77144 MONTEVRAIN
France

GPS:48.854191, 2.769579

Telephone
Fax +33 1 60 36 20 09

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  890 reviews

TripAdvisor Rating  3.7/5  1,324 reviews

Customer review rating 1.0/5

Joe D. Couples - Confirmed reviews ALL

Not sure how this justifies the price when it’s only one rung up from an F1. So the shower pod is in your room, and it doesn’t stink of tobacco, but the point of a hotel is somewhere to sleep. When the bed is so hard, and the sheets are so hard and noisy that you can’t sleep, and the compressor from the aircon unit is hissing all night long then I don’t think it’s fulfilling its purpose.

Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not meet your expectations, particularly regarding comfort and sleep quality. We understand how important a good night’s rest is, and we regret that the mattress, bedding, and noise from the air-conditioning impacted your experience. Please accept our sincere apologies for the inconvenience caused. We hope to have the opportunity to welcome you again in the future and provide a more pleasant stay. Natalia

Customer review rating 3.5/5

Danielle F. Solo - Confirmed reviews ALL

I’ve stayed here a few times and this was a last minute booking. It’s cheap and cheerful, clean and comfy. No general issues and amazing location for train to DLP and Paris. Good shower power Only stayed one night but was in DLP until 2am so the wake up at 8.30 by the cleaner was a little rude! Seeing as I was checking out at 10am. The room was very cold even tho I turned the heating on full. And people walking past sounded like they were in the room But the price is very reasonable

Dear guest, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and appreciated the cleanliness and comfort of your room. However, we apologize for the disturbance caused by the early cleaning service, particularly after your late night at Disneyland. We strive to balance our housekeeping schedule with guest comfort and appreciate your understanding in this matter. Regarding the temperature in your room, we regret that you experienced discomfort; our team is always available to assist with any heating concerns during your stay. Your comments about noise have been duly noted as we continuously seek ways to enhance our guests' experience. Thank you again for your input. Best regards, ibis budget Marne-la-Vallée Val d'Europe

Customer review rating 0.5/5

Matilde C. Friends - Confirmed reviews ALL

Our experience at this hotel had everything to go wrong — and it somehow managed to exceed even the worst expectations. On the very first night, when we arrived tired at our room, we were met with one of the beds left unmade. We had to make it ourselves, which is completely unacceptable in any hotel. Shortly after, when we tried to brush our teeth, the sink flooded and soaked everything around it. And if we thought that was the worst part, we were mistaken: when we tried to take a shower, the shower also flooded the entire area, making it impossible to use. To complete this nightmare, we heard machine noises throughout the whole night, preventing us from getting any rest. The next day, after complaining, we were moved to another room — but the problems didn’t stop. When we arrived, we once again found the bed unmade, and we had to prepare it ourselves yet again. On top of that, the bathroom light didn’t work, and even though we were on a different floor, the constant nighttime noise not only continued but got even louder. We requested a hairdryer on both days of our stay and were never provided with one. In the middle of winter, with negative temperatures outside, it became absolutely impossible to take a single shower during our stay. We find everything that happened at this hotel completely unacceptable, especially considering the price we paid. This experience was, without any exaggeration, deplorable.

Thank you for taking the time to share your experience. We are sincerely sorry for the numerous issues you encountered during your stay. What you described is far from the level of comfort and service we aim to provide, and we fully understand your frustration. We deeply regret that these problems were not resolved immediately and that they negatively impacted your entire stay. Please rest assured that your feedback has been urgently communicated to our team. This is not the experience we want for our guests, and we sincerely apologize for the inconvenience caused. We hope you will allow us the opportunity to restore your confidence in our services during a future stay, under much better conditions.

Customer review rating 3.5/5

Amy R. Families - Confirmed reviews ALL

Excellent location to train station / DLP. Rooms very basic which is a given with the price. Did not like toilet / shower configuration. Booked room with double & bunk - bunk was not made up.

Dear guest, Thank you for your feedback regarding your recent stay. We are pleased that you appreciated our location. However, we regret that the bunk bed was not prepared and that the bathroom configuration did not meet your expectations. Your comments will be noted for future improvements. Goodbye and best regards, ibis budget Marne-la-Vallée Val d'Europe

Customer review rating 4.0/5

Ulvi O. B. Families - Confirmed reviews ALL

There was a hole on the door of bathroom where you can see inside.

Dear Guest, Thank you for taking the time to share your feedback. We are sincerely sorry to hear about the issue you encountered with the bathroom door. This is clearly not the standard we aim to uphold, and we fully understand how uncomfortable this must have been. Please rest assured that we have already informed our maintenance team, and the problem will be fixed immediately to prevent it from happening again. We truly appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for a flawless stay. Kind regards, The Ibis team.

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Other web-users rate our hotel

  • 938 reviews 9.4/10 Location
  • 962 reviews 4.8/10 Room
  • 609 reviews 7.2/10 Service
  • 7 reviews 6/10 WiFi
  • 606 reviews 3.7/10 Comfort
  • 378 reviews 6.6/10 Cleanliness
  • 316 reviews 7.1/10 Breakfast
  • 129 reviews 3.1/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.