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ibis Marne la Vallée Val d'Europe Hotel 3 stars

Customer review rating 4.3/5 4,472 reviews

ALLSAFE approved hotel

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Room 1

ibis Marne la Vallée Val d'Europe
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+ 14 Services

Hotel extras

  • Labelled ALLSAFE by Bureau Veritas

  • RER A "Val d'Europe" by the hotel. 5 min to the magic of Disneyland® Paris

  • Modern and renovated interior spaces

  • Paying private underground car park (maximum height 1.9 m)

  • Our madeleines at breakfast...are just so yummy!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Shoe shine machine
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Golf Paying
Business services
  • Web corner

Hotel location

ibis Marne la Vallée Val d'Europe

2 Place Jean Monnet
77144 montevrain
france

Tel: +33160362006

Fax: (+33)1/60362009

Check-in from 12h00

Check out up to 12h00

  • RER A :  RER A Val d'Europe (Sortie 2)

  • By plane

    PARIS ORLY At 45km / 27 miles

  • By plane

    ROISSY CDG At 35km / 21 miles

  • By train

    MARNE LA VALLEE At 5km / 3 miles

GPS :48.854501, 2.770132

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our restaurants and bars

CAFÉ PASTA & CIE

Type of cuisine: Other cooking style

Restaurant shared with the ibis budget (same property)

BAR

Relax at the bar: at any time of the day, everyone gathers at the ibis bar from some time to themselves.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Marne la Vallée Val d'Europe

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

4,472 reviews

TripAdvisor Rating 4.0/5

1,125 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

1 train station away from Disneyland

TripAdvisor rating 4.0/5

IonutNeagu 19/09/2021 TripAdvisor review

Train station right in front of the hotel. Room was very clean, big enough for 2 persons and for 2 nights, breakfast with enough options. The main issue that we have had is that upon check-in we have not been informed that the room is cleaned every day and towels are daily changed (we discovered this after we came back in the room in the evening). This is somehow opposite to other Ibis policies where we have lately stayed, that cared more about the environment.

Well located, comfortable and clean room

Customer review rating 3.5/5

Raquel Couples - 16/09/2021 Confirmed reviews ALL

Was really good until the last day before check out. The metro station is right in front of the hotel, the breakfast has the essentials, and the bed is really comfortable. Would have been the perfect stay, but on the last morning our opinion changed. The cleaning ladies were yelling really loud from one room to another, closing doors like no one was on the floor, and hitting on walls while vacuum cleaning. We tried to rest until the checkout time before our flight but with this it was impossible. She even knocked twice to clean the room while we were there, still with no checkout made. It’s the first and last impressions that count, and our last one wasn’t good.

Dear Raquel, We thank you for sending us your feedback following your stay. We are sorry for this bad experience with our cleaning team. The satisfaction of our customers is our priority and therefore we take this issue very seriously. So that's why, from tomorrow, we will refer it to our housekeeper so that this does not happen again in the future. The whole team remains at your disposal and wishes you a pleasant week. Best regards The Reception - Karen
Customer review rating 1.5/5

Anonymous Friends - 13/09/2021 Confirmed reviews ALL

The a/c didn’t work. There were no refrigerator in the room. Housekeeping going in rooms on a weekend stay and walking in without knocking first. Also I received a drink voucher because i am a platinum member and went I went to use my voucher I was told the bar was not open, so that defeated the purpose.

Perfect Location for Family Visit

Customer review rating 4.5/5

Djh Families - 03/09/2021 Confirmed reviews ALL

Very welcoming. Helpful and informative staff. Put up with my poor French and helped out with English if required.

Dear DAVID J H., We very much appreciate your comments regarding your stay at the ibis Marne-la-Vallée Val d'Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction Ibis Marne La Vallée Val d'Europe

Perfectly located for RER access

Customer review rating 4.0/5

Disney V. Families - 23/07/2021 Confirmed reviews ALL

The hotel was very clean and the staff was kind and helpful. When asked, they printed my PCR test results for me and answered questions about Disney Paris. The hotel is literally next to the RER station and the ride to Disney takes just 3 minutes which is incredibly convenient! There are a few restaurants within a 3-5 minute walk and a shopping center that includes a full sized Auchan (grocery store) which allowed us to purchase a few necessities conveniently. At 10 euros a person, the breakfast buffet is a bit pricey but it is also tasty. The hotel also offers a few food options available 24 hours a day.

Customer review rating 5.0/5

Kané I. K. Solo - 21/07/2021 Confirmed reviews ALL

Satisfaction totale

Basic Ibis for One night stay

Customer review rating 3.0/5

Joana Couples - 20/07/2021 Confirmed reviews ALL

This must be the most basic Ibis I've ever stayed on. The room is just a charmless box, the bathroom is plastic and seems like a train bathroom. The pluses: close to RER station to Disneyland; bed is good; pretty good breakfast The minuses: you can hear everything from outside the room; there is only one (!!!) towel per person in the bathroom, so ladies with long hair beware. It's good for a one night stay but no more. In this case it's too basic to think that you get what you pay for, since I stayed in cheaper Ibis that offered better conditions.

Perfect location for Disney

Customer review rating 4.0/5

Victor Families - 26/06/2021 Confirmed reviews ALL

If you are looking to stay in a close hotel for Disney, this is for you, very close to the train station with just one stop.

Dear VICTOR N., We very much appreciate your comments regarding your stay at the ibis Marne-la-Vallée Val d'Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Direction Ibis Marne La Vallée Val d'Europe

ok

Customer review rating 3.0/5

Anonymous Business - 21/11/2020 Confirmed reviews ALL

very noise

Dear JAMES M., Thank you for taking the time to tell us about your experience at the ibis Marne-la-Vallée Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La Direction Ibis Marne La Vallée Val d'Europe

Always come back

Customer review rating 4.5/5

Sean T. Solo - 07/10/2020 Confirmed reviews ALL

My first Covid era hotel stay in France. Reception was clear with guidance and instructions, explaining about cleaning rooms and other changes. Once I got used to the one for up, one for down lifts it was no different to previous stays.

Well located, good stay

Customer review rating 5.0/5

Nura Families - 21/08/2020 Confirmed reviews ALL

Great room, comfortable, safety is prioritised, feel safe with masks being enforced in public area. Enjoyed the eggs at breakfast and fresh madeleine was a nice touch. The only thing was the checkout was at 12pm but at 11.30am the cleaner started knocking our door and speaking in French presumably telling us that we're supposed to leave, the conversation lasted about 4 min between us, me saying checkout is 12pm, we still have 30 mins. We have a baby and was busy getting ready ,our door was knocked x 3 leading to 12pm. Receptionist was friendly, check in and out was easy, underground parking was very convenient, shopping mall very near love it.

Excellent location, could be cleaner

Customer review rating 3.5/5

Adriana Solo - 04/08/2020 Confirmed reviews ALL

Excellent location, right in front of a RER train station that takes you in 5 minutes to Disneyland Paris ( around €4 return ) and in 40 to Paris Etoile. Room is renovated, mattress comfortable, silent, A/C works well. Room could be cleaner, found a blood spot in the sheets, a hair in the bathroom ( before I entered it ), bed frame had some marks on it ( cleaned with alcool gel ). Stayed 2 nights, second day had no room cleaning - which was ok, I actually preferred it. Parking on site, no possibility to charge my electric car, there is a garage right in front that charges same price and has a charger. For the price and location, I think it was worth it.

Ibis in corona times

Customer review rating 5.0/5

Sven G. Business - 03/08/2020 Confirmed reviews ALL

THere is no doubt that I always prefered this hotel and his crew for it friendlyness, clean rooms and location. So how is it to stay here during the CORONA pandemic? Nothing has changed. The hotel and its crew take excelent care and precautions to avoid the spread of the virus. Some measuments should maybe still in place after Corona in the cold seasons. I felt safe during my stay and will stay here anytime again.

a warm welcome

TripAdvisor rating 5.0/5

238SvenG Business - 30/09/2019 TripAdvisor review

I know, I stay in this hotel a lot as regular customer. But this welcome this time felt so special to be recornized by name. I always look forward to come back and there is no difference this time. Rooms and Hotel is very clean and very professional. I love staying here.

HUGE IMPROVEMENT IN RESTAURANT QUALITY

TripAdvisor rating 4.0/5

JON O Business - 27/08/2019 TripAdvisor review

This hotel is right next to the RER A station at Val d'Europe so ideal for business in this area. Having visited before I was impressed on my last visit that the restaurant offering has improved significantly, good quality well prepared and well presented. Service remains friendly and helpful as on my previous visits..

friends explore

TripAdvisor rating 4.0/5

SarahMc2014 Friends getaway - 29/03/2019 TripAdvisor review

The hotel was well placed and so close to the train station that you could see them from the window, yeah! Upon arrival the staff were very welcoming and efficient. the room was comfortable but was a little hotel, one good thing was the room had opening windows which soon sorted the issue out as the airconditiion did not appear to work. The breakfast was excellent and set us up for the fun day in Disneyland.

Hello, Thanks for your positive feedback. Regarding the AC in the room, it's currently too early to connect it ; it will probably be done in May, according to the outside temperatures. Kind regards, Franck / Ibis Marne La Vallée Val d'Europe

Mr B from Lincoln

TripAdvisor rating 5.0/5

Freedom06553476126 Family - 31/12/2018 TripAdvisor review

We have stayed at this Hotel on previous visit's ,and would recommend it to family and friends, the location is perfect for the train station, and the shopping centre and Disneyland Paris. The rooms at the hotel are clean, the hotel staff are helpful and very polite, the buffet breakfast is well worth having the choice of food is very good. we would always choose to stay in this hotel.

Excellent hotel

TripAdvisor rating 4.0/5

paulvangerven Business - 17/12/2018 TripAdvisor review

Excellent hotel up to the standard of Ibis. The personnel is friendly and efficient as well at the reception as in the restaurant. Breakfast. is as usual very complete although it seemed to me the eggs were missing.

convenient and good value

TripAdvisor rating 4.0/5

JON O Business - 29/09/2018 TripAdvisor review

Comfortable rooms and good breakfast. Next door to Val d'Europe RER so good access into Paris and one stop from Disney. Only downside is restaurant closed on a Sunday evening not good if arriving late and wanting to eat the evening before a Monday meeting but options available in Chessy. Staff friendly and helpful.

Brilliant

TripAdvisor rating 5.0/5

L5030WOandrewc Family - 10/09/2018 TripAdvisor review

I have stayed here before on a previous visit and will continue to return too, the hotel is excellent in every way possible and more, loved every single minute, its in an excellent location,the staff are very welcoming and the hotel is spotless..

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