ibis Marne la Vallée Val d'Europe 3 stars

Customer review rating (ALL Rating) 4.2/5 1,307 reviews

Best price
guarantee
ibis Marne la Vallée Val d'Europe - Image 1
ibis Marne la Vallée Val d'Europe - Image 2
ibis Marne la Vallée Val d'Europe - Image 3
ibis Marne la Vallée Val d'Europe - Image 4
2 Place Jean Monnet, 77144 MONTEVRAIN, France

Description

Hotel extras

  • GREEN KEY certified

  • RER A "Val d'Europe" by the hotel. 5 min to the magic of Disneyland® Paris

  • Modern and renovated interior spaces

  • Paying private underground car park (maximum height 1.9 m)

  • Snack & Bar open 7 days a week until 2am

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with two single beds

Photo out of - Standard Room with two single beds

The practical and comfortable ibis rooms are perfect for work or relaxation, and offer everything you need to enjoy your stay: 2 beds with duvets, large desk, Internet, TV with all the main channels and a pleasant bathroom.

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 46'/117 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Keycard-operated door locks
  • Room interior entrance only

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 2 pers. max
  • 16 m² / 172 sq ft
  • Bedding 1 x Twin bed(s)
See availabilities

Standard Room with 1 double bed and 1 retractable bed. The room has free WIFI, a safe, tea and coffee-making facilities and a bathroom with a bathtub or shower.

Max. number of persons
3
Area
From 16 m² / 172 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 46'/117 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Keycard-operated door locks

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Accessible Standard Room with a double bed and a foldaway bed. The room is equipped with free WIFI, a safe, tea and coffee-making facilities, and a bathroom with a bathtub or shower.

Max. number of persons
3
Area
From 20 m² / 215 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Single bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Full-length mirror
  • Mirror
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Hotel location

ibis Marne la Vallée Val d'Europe

2 Place Jean Monnet
77144 MONTEVRAIN
France

GPS:48.854501, 2.770132

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 100 rooms
  • 4 rooms for people with reduced mobility
  • 100 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • French

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Entertainment

  • Football Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Luggage storage

  • Luggage storage Additional charge

Pets

Pets allowed Additional charge

Catering

One Bar

Breakfast

  • Buffet Additional charge

Business

One Meeting room

Business Center

  • Business center with support staff

Sports and leisure

Golf

  • Nearby
  • On site

  • Parking pricing: 7 EUR 7 EUR Per day

Accessibility

  • Elevators

WISH BAR

Non contractual photo

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Musical Entertainment

Payment

  • Cash
  • Credit card
  • Luncheon voucher
  • Holiday voucher
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Wine by the glass available
  • Soft drinks
  • Cocktail
  • Digestifs

Bar Recreation facilites

  • Foosball
  • Card game
  • Board games

Snacks facilities

  • Cold snacks
  • Hot snacks

Relax at the Wish bar. People gather here at any time of day to enjoy some downtime.

Start the day well with a good breakfast to recharge your batteries. Our hotel offers a varied and healthy breakfast for all tastes

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,307 reviews

Customer review rating 5.0/5

Patel N. Families - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Karen F. Families - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 0.5/5

Rosamond M. Families - Confirmed reviews ALL

Thank you for bringing this to our attention. We are sorry for the confusion regarding the payment for your stay. We understand how frustrating it must be to be asked to pay again when your reservation was indicated as prepaid. We are currently looking into what may have happened and sincerely apologize for any inconvenience caused. We hope the matter will be resolved promptly and that the reimbursement process will be completed as soon as possible. Thank you for your patience and understanding.

Customer review rating 2.0/5

Louise B. Families - Confirmed reviews ALL

Dear Louise B., Thank you for taking the time to tell us about your experience at the ibis Marne-la-Vallée Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 0.5/5

Wesley M. Families - Confirmed reviews ALL

Dear Wesley M., Thank you for taking the time to tell us about your experience at the ibis Marne-la-Vallée Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Karen F. Families - Confirmed reviews ALL

Had a lovely stay in this hotel in August 2026. We used the hotel as a base to explore Paris. Great location near a big shopping centre and right near the train station. Will definitely stay here again.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 0.5/5

Rosamond M. Families - Confirmed reviews ALL

Reception insisted on us paying for our stay even though it was clearly shown as prepaid. We are now having to reclaim but no word as yet.

Thank you for bringing this to our attention. We are sorry for the confusion regarding the payment for your stay. We understand how frustrating it must be to be asked to pay again when your reservation was indicated as prepaid. We are currently looking into what may have happened and sincerely apologize for any inconvenience caused. We hope the matter will be resolved promptly and that the reimbursement process will be completed as soon as possible. Thank you for your patience and understanding.

Customer review rating 2.0/5

Louise B. Families - Confirmed reviews ALL

I was charged again for the room on arrival having already booked ahead and paid upfront. Rather than getting a refund the next morning once I had checked the payment for the room, I had to fill in a form and then wait for the refund to be processed at a later time. We also requested an additional pillow as my son was struggling with a cough and needed to be a little more elevated to sleep. We were told there were no more pillows and that we had one each and that was all we could have. Really disappointing and both events made me think twice about using Ibis again. However, the one positive point was that the security guard very kindly helped us find the entrance to the parking garage but walking down to the entrance of the parking garage. This was much appreciated after our 11hour drive to the hotel.

Dear Louise B., Thank you for taking the time to tell us about your experience at the ibis Marne-la-Vallée Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 0.5/5

Wesley M. Families - Confirmed reviews ALL

Terrible all 3 of us have bed bug bites.

Dear Wesley M., Thank you for taking the time to tell us about your experience at the ibis Marne-la-Vallée Val d'Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 3.5/5

Kiana D. Solo - Confirmed reviews ALL

Rooms were smaller than expected, water easily flows out of shower, didn't seem as clean as it could have been. Staff very kind!

Thank you for taking the time to share your feedback. We are glad to hear that you found our staff kind and welcoming. We are, however, sorry that the size of the room, the shower and the cleanliness did not fully meet your expectations. We sincerely apologize for the inconvenience caused and will take your comments into consideration to improve our services. We hope to have the opportunity to welcome you again and provide you with a more enjoyable stay. Kind regards, The Reception Team

Customer review rating 4.5/5

Paul W. Families - Confirmed reviews ALL

All was good for a quick overnight stay before moving on

Dear Paul W., We very much appreciate your comments regarding your stay at the ibis Marne-la-Vallée Val d'Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 2.0/5

Andrei C. R. Families - Confirmed reviews ALL

It’s our second stay here (we were last year also and it was great), you might see from the notes / case at the front desk and the email I’ve sent over, a never ending random knocking noise from the neighbour’s room 231 (I was in the 233), went 3 times at the front desk, even brought the security guard with me so he can hear for himself, from desk receptionist went personally as he stated an spoke with them and assured everything is ok and their child/boy will stop the knocking, never happened. After a total of 2 hours roughly at around 2:00AM I went the 4th time at the front desk to ask for another room (you can check the cameras) so I took my sleeping daughter, my wife and the luggage and we moved. I understand very clear that it was the best soldier me at that time, but, it was not the correct thing to do, morally speaking or logically, we were not the ones coursing the trouble. Have some videos in case you need that, the security guard assured me there was no one on the floor above or under and the noise was only coming from the room 231, like some sort of spring/furniture going up and down, sometimes softer other times harder, having the headboard of the bed against the room231 I literally woke up from my sleep with the banging noise, like some was doing it on purpose…. I never asked for anything more that to be able to sleep, which at the end of the day I paid for. The new room was 201, better for a while, except the laundry room was next door and we woke up very early with other banging noise from the workers, but St least they were doing their job so I did not complain about that. Breakfast was great as always! Big kudos for that, that why I won’t rate it 1 overall because it won’t be fair.

Thank you very much for taking the time to explain everything in such detail, and we are truly sorry that your second stay with us was affected by this experience. We completely understand your frustration, especially as you had already stayed with us last year and had a very positive experience. You were simply looking for a quiet night’s sleep, and we are sorry that despite your several visits to reception and our attempts to intervene, the situation was not resolved quickly enough. We also understand how frustrating it must have been to have to move rooms in the middle of the night with your wife, your daughter and your luggage. We sincerely apologize for the inconvenience this caused. Thank you as well for mentioning the excellent breakfast and for your kind words about our team. We are glad that at least this part of your stay remained positive. We will make sure that your feedback, including the details regarding rooms 231 and 201, is shared with the relevant team so that we can take the necessary steps to avoid similar situations in the future. Once again, please accept our sincere apologies, and thank you for giving us the opportunity to better understand what happened.

Customer review rating 2.0/5

Lauren K. Families - Confirmed reviews ALL

We stayed 2 nights in August and were not impressed with a number of things. We were given an accessible room which was fine, we were grateful for the extra space with a small child. However, parts of it just felt unclean. There were hairs on the floor in the bathroom on arrival and a suspicious mark on the back of the toilet seat! The shower seat, that we thankfully didn’t need to use, was also visibly dirty. The noise that housekeeping made in the corridor each morning was ridiculous. Letting the doors slam and so much banging and crashing. I’m actually not quite sure what they did because the same huge amount of recycled bottles that had been left by the lifts, was still there 2 days later when we left! The staff were quite unpleasant. We were ignored on entry and exit each time and the few times we did have to interact with them, we felt like a real burden. Overall the location is fantastic. A 5 minute walk to Val de Europe shopping centre and a step away from the RER to get to Disney in just a few minutes.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 5.0/5

Lorraine W. Couples - Confirmed reviews ALL

Recommend this hotel

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Johanne E. Families - Confirmed reviews ALL

Great location and staff wonderful

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Margaret C. Families - Confirmed reviews ALL

Easy to find and check in.

Dear Margaret C., We very much appreciate your comments regarding your stay at the ibis Marne-la-Vallée Val d'Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Ross J. Families - Confirmed reviews ALL

Staff were friendly on arrival and room was perfect for a one night stay

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Ana L. Couples - Confirmed reviews ALL

Clean and refeeshing room. Fantastična bog breakfast that was very economical.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

I've stayed before. I considered the hotel an good compromise of value, comfort and convenience. I felt there was a drop in standard though. The price was high, I understand high season, but stops beining an affordable option. Had to queue 20 mins to checkin, at midnight. Room was comfortable. But sink was blocked and shower head holder was broken and wouldn't stay up. Breakfast was good, love the madelines. Had to pay to store bags, which I've never seen in any hotel. Also, couldn't use toilet after collecting bags as needed a key card. This should be a basic facility for guests even after check out. I may stay again, but will check other available options first.

Customer review rating 5.0/5

Joanie M. Families - Confirmed reviews ALL

We really enjoyed our stay. The location is really convenient and rooms are fairly priced. I would definitely stay here again

Bonjour, Merci beaucoup pour votre excellent retour ! Nous sommes ravis d'apprendre que vous avez apprécié votre séjour, notre emplacement ainsi que le bon rapport qualité-prix de nos chambres. Ce sera un réel plaisir de vous accueillir à nouveau lors de votre prochaine visite. À très bientôt, Nicolas

Customer review rating 4.0/5

Kristian H. Families - Confirmed reviews ALL

30min walk from Disney. Few restaurants and shops within walking distance. Rooms are on the small side but we didn’t intend to stay in the room much. Train station right outside hotel costing £2 to get to Disney

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 2.5/5

Valentim T. D. S. N. Families - Confirmed reviews ALL

Our keys stopped working every day and we needed to go to the reception every day. One day there was no light on the floor for some time in the afternoon which is an absurd. I arrived in a morning and asked if I could have the breakfast since on the last day I would leave at 2:30am so I would not have and paid for it and they said no. Some of the staff were very unhelpful and rude.

Dear Guest, Thank you for taking the time to share your feedback. We are sincerely sorry to learn that your stay did not meet your expectations. We regret the inconvenience you experienced with your room keys and the temporary lighting issue on your floor. We also understand your disappointment regarding breakfast. Unfortunately, breakfast included in the reservation cannot be transferred to another day, even if your departure time prevents you from enjoying it. We are especially sorry to hear that you found some members of our staff unhelpful or rude. This is certainly not the level of service we strive to provide, and your comments will be shared with our team to help us improve. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a much better experience. Kind regards, The Reception Team

Customer review rating 0.5/5

Connie M. Solo - Confirmed reviews ALL

The hotel was very convenient for going to Disneyland Park and to the Val d' Europe mall with having the RER train just across the plaza in front of the hotel. The size of the room was OK and the bed was comfortable. But the downside for me was there was no coffee or tea in the room, no refrigerator and no safe. Every time I needed ice since there was no refrigerator, I had to go down to the front desk and beg. To me the hotel looked a little run-down and had a funny smell when you were walking through the hallway. Everything was bare minimum basic. The price of the room for $200.00US/night was ridiculous for what you got for amenities compared to other hotels. I was literally shocked when I saw what the hotel & room looked like for that price. I do not think I will be staying here ever again or recommending it. Sorry.

Dear Guest, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you appreciated our convenient location near Disneyland Paris and Val d'Europe, as well as the comfort of your bed. We are, however, truly sorry that several aspects of your stay did not meet your expectations. We appreciate your comments regarding the in-room amenities, the condition of the hotel, and the overall value for money. Your feedback has been shared with our team as it helps us identify areas where we can improve. We regret that your experience did not reflect the level of service we strive to provide and are sorry to hear that we did not earn your recommendation. We hope you will consider giving us another opportunity in the future to provide you with a much more satisfying stay. Kind regards, Nicolas

Customer review rating 5.0/5

Elise F. Solo - Confirmed reviews ALL

Very close to the metro - perfect for Disney Staff were incredibly friendly, welcoming and helpful

Other web-users rate our hotel

  • 970 reviews 9.4/10 Location
  • 978 reviews 6.5/10 Room
  • 752 reviews 7.3/10 Service
  • 8 reviews 9.5/10 WiFi
  • 444 reviews 8.1/10 Breakfast
  • 423 reviews 7.8/10 Cleanliness
  • 12 reviews 2.2/10 Bar

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Marne La Vallee Hotels