Grand Mercure Rio de Janeiro Copacabana 5 stars

Customer review rating (ALL Rating) 4.3/5 3,604 reviews

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Description

Hotel extras

  • Pet-friendly hotel! Dogs and cats up to 22 lb are welcome here.

  • Ideal for families! Children aged 12 or younger stay free of charge.

  • Exclusive concierge service for your convenience

  • 20-minute drive to the Rio Sul Shopping Mall

  • 8-minute walk from the General Osório subway station

Our accommodation(s)

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Hotel location

Grand Mercure Rio de Janeiro Copacabana

Rua Souza Lima, 48, Copacabana
22070001 RIO DE JANEIRO
Brazil

GPS:-22.98127, -43.19026

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CAZA ALIMO

Caza Alimo restaurant at Grand Mercure Rio de Janeiro Copacabana - Avenida Atlântica, 3716 Copacabana, Rio de Janeiro. Open from 06:30 to 23:00, for distinct dining experiences throughout the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  3,604 reviews

Customer review rating 4.0/5

Elizabeth G. Couples - Confirmed reviews ALL

The staff were helpful and friendly. We were comfortable.

Customer review rating 4.0/5

Shawn E. D. Couples - Confirmed reviews ALL

Perfect location, delicious breakfast, kind and helpful staff. I was concerned about the dirty floor in our room. I left message for housekeeping, but not sure if floors were washed as it was still dirty later the day. Also, please think of using a detergent and/or fabric softner to make a bedding and towels smell better. Overall our stay was not to bad.

Thank you for your positive feedback regarding our location, breakfast, and staff. We appreciate your comments about the cleanliness of your room and the scent of the linens. Your observations will be shared with our housekeeping team to ensure that our standards are upheld. We value your input as it helps us improve our services for future guests.

Customer review rating 4.5/5

Graham P. T. Couples - Confirmed reviews ALL

Very comfortable room. Excellent beachfront location.

Dear guest, Thank you for your kind words regarding our excellent location and comfortable accommodations. We are delighted to hear that you enjoyed your stay at our beachfront property. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, Grand Mercure Rio de Janeiro Copacabana

Customer review rating 5.0/5

Vanessa D. Couples - Confirmed reviews ALL

Very good

Dear guest, Thank you for your kind words regarding our friendly staff, the hotel's location, and the cleanliness of our property. We are pleased to know that you enjoyed the views and dining experience. Your feedback is highly appreciated, and we look forward to welcoming you back. Best regards, Grand Mercure Rio de Janeiro Copacabana

Customer review rating 4.5/5

Evelyn H. T. Couples - Confirmed reviews ALL

Was impressed with this hotel.

Dear guest, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our excellent location and found our staff to be friendly. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Grand Mercure Rio de Janeiro Copacabana

Other web-users rate our hotel

  • 1,262 reviews 9.5/10 Location
  • 1,915 reviews 6.6/10 Room
  • 2,161 reviews 7.3/10 Service
  • 113 reviews 3/10 WiFi
  • 1,100 reviews 8.6/10 Breakfast
  • 740 reviews 5.1/10 Cleanliness
  • 723 reviews 7.4/10 Amenities
  • 464 reviews 7.9/10 Vibe

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