Grand Mercure Rio de Janeiro Copacabana 5 stars

Customer review rating (ALL Rating) 4.4/5 3,042 reviews

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Grand Mercure Rio de Janeiro Copacabana - Image 1
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Rua Souza Lima, 48, Copacabana, 22070001 RIO DE JANEIRO, Brazil

Description

Hotel extras

  • Pet-friendly hotel! Dogs and cats up to 22 lb are welcome here.

  • Ideal for families! Children aged 12 or younger stay free of charge.

  • Exclusive concierge service for your convenience

  • 20-minute drive to the Rio Sul Shopping Mall

  • 8-minute walk from the General Osório subway station

Our accommodation(s)

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Hotel location

Grand Mercure Rio de Janeiro Copacabana

Rua Souza Lima, 48, Copacabana
22070001 RIO DE JANEIRO
Brazil

GPS:-22.98127, -43.19026

Telephone
Fax +55 21 3545-5400

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,042 reviews

TripAdvisor Rating  4.0/5  4,425 reviews

Certificate of excellence 2024

Grand Mercure Copacabana

TripAdvisor rating 4.0/5

Augusto R TripAdvisor review

This is not a 5 stars hotel. - The building: to me it looks like it used to be a small hotel (facing Av Atlantica) that at some point bought an adjacent building (on R Souza Lima). Why? Because although it's a relatively small place, there are at least two separate building blocks. One has the bar, the restaurant, the rooftop pool and spacious elevators. The other is just a block of rooms with a couple of small elevators. We were staying in this second building, so if we wanted to go to the pool, we needed to take the elevator 13 floors down, walk to the other side of the hotel and ride another elevator 13 floors up. The lobby is small, so it's usually crammed with people. The entrance HAS NO ramp, so good luck if you are on a wheel chair or carrying heavy luggage. - The room: having stayed in Grand Mercure Ibirapuera, this was a clear downgrade. The most obvious is the old, incredibly noisy AC (unusual for even a 4-star hotel). Additionally the bathroom had no window. If you are staying 30 meters from the beach, chances are you are going to get back with wet clothes. Good luck getting them dry! - Beach Service: this is probably the one thing the hotel has going for itself. On top of offering towels to take with you to the beach (you have to ask for them in the lobby), the closest barraça will recognize the towels and offer you free beach chairs and umbrella.

Ok stay but good location

Customer review rating 1.5/5

Lu Solo - Confirmed reviews ALL

There were knats (little bugs) in my shower. The eggs at breakfastwere uncooked. We waited an excessive long time to be served at the bar on the 11th floor. The manager had us sign a registration form in a language. We didn’t understand. The safe kept giving me problems.

Good Stay

Customer review rating 5.0/5

Alex Couples - Confirmed reviews ALL

I was surprised by the hotel services and great location. The beach spot was great, right across the street. Great Breakfast too.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Well located. Comfortable room.

Good stay

Customer review rating 4.5/5

Anees S. Business - Confirmed reviews ALL

Rooms were comfy, location was prime but amenities inside the room especially bathroom accessories needs some improvement.

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Other web-users rate our hotel

  • 1,088 reviews 9.4/10 Location
  • 1,642 reviews 6.8/10 Room
  • 1,881 reviews 7.7/10 Service
  • 99 reviews 4.3/10 WiFi
  • 1,069 reviews 8.8/10 Breakfast
  • 627 reviews 5.9/10 Cleanliness
  • 252 reviews 3.7/10 Pool
  • 128 reviews 7.6/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.