Fairmont Rio de Janeiro Copacabana 5 stars

Customer review rating (ALL Rating) 4.6/5 4,582 reviews

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Fairmont Rio de Janeiro Copacabana - Image 1
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Avenida Atlantica 4240, Copacabana, RIO DE JANEIRO - RJ, 22070002 RIO DE JANEIRO, Brazil

Description

Hotel extras

  • Labeled ALLSAFE

  • Dream wedding venue with beautiful rooms and full range of services

  • Exclusive 24-hour concierge service

  • Ideal venue for corporate and social events, offering 13 elegant, versatile spaces

  • Accessible for guests with reduced mobility

Our accommodation(s)

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Hotel location

Fairmont Rio de Janeiro Copacabana

Avenida Atlantica 4240, Copacabana, RIO DE JANEIRO - RJ
22070002 RIO DE JANEIRO
Brazil

GPS:-22.9858, -43.18949

Telephone
Fax +55 21 2525-1200

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MARINE RESTÔ

Savor the best of Brazilian cuisine with our various options of grilled meats and seafood at Josper Grill. Here at Marine Restô, you'll also enjoy a delicious American breakfast with a lush view of Rio.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  4,582 reviews

TripAdvisor Rating  4.5/5  3,231 reviews

Certificate of excellence 2024

Pleasant stay with amazing staff (especially Luan!)

TripAdvisor rating 5.0/5

Stephanie L TripAdvisor review

Had an excellent stay at the Fairmont for work. The staff were incredibly attentive, kind and welcoming - Luan in particular was a pleasure to see every day! I will definitely be recommending the Fairmont to my friends and family looking to travel to Rio!

Exceptional experience

TripAdvisor rating 5.0/5

Stephen B Couples - TripAdvisor review

We have been in Rio for four weeks. Caio the Spirit Maitre. Went out of his way every single night we were here to make sure we were having an exceptional time. Patricia, the front desk manager was amazing. She reached out to us several times to make sure we were having a good experience. I can’t recommend this place enough. They have made our experience in Brazil exception.

Dear Mr. Stephen B, Thank you so much for your kind words! We’re thrilled to hear that you had such a memorable experience with us during your stay in Rio. Caio and Patricia will be so happy to know they made a positive impact on your visit – they truly go above and beyond to ensure every guest feels welcomed and well cared for. We are grateful for your recommendation and so glad we could be a part of making your time in Brazil exceptional. We hope to welcome you back again soon! Warm regards, Netto Moreira Gerente Geral Fairmont Rio de Janeiro Copacabana

Customer review rating 3.0/5

Jayme B. Families - Confirmed reviews ALL

The service went down drastically.

Dear Mr. B., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Netto Moreira General Manager Fairmont Rio de Janeiro Copacabana

Good quality hotel in a good location at the end of Copacabana Beach.

TripAdvisor rating 4.0/5

Sir_Getaboutabit Business - TripAdvisor review

Stayed for just two nights on business, so did not have the time to fully experience everything the hotel had to offer. However, my room was very nice, comfortable, clean and spacious, with a great balcony facing the ocean, with fantastic view along Copacabana Beach, towards Sugar Loaf Mountain. Very good breakfast and attentive staff. Great pool area to chill out, if you get the time, which sadly I didn't, but it looked pretty cool. Staff were all lovely and friendly and always had a smile. The hotel is situated at the far south western end of Copacabana Beach, so during the bit of spare time I had, I took a stroll along the length of the front, along the beach, taking a dip in the sea and sampling some of the local beers and food along the way in the various beachfront restaurants and bars, which was a great way to spend a few hours. Overall, a very nice hotel in a good location and I wish I could have spent more time there!

Dear Sir_Getaboutabit, It sounds like you had a positive experience at the Fairmont, despite your short stay! Here’s a thoughtful and professional response you could give: Thank you so much for sharing your feedback and for choosing to stay with us at the Fairmont. We’re thrilled to hear that you enjoyed your time with us, even though it was brief. It's great to know that you found your room comfortable, clean, and with such a fantastic view of Copacabana Beach and Sugarloaf Mountain. We’re also happy to hear that you had a chance to explore the local area and enjoy some of the vibrant beachfront restaurants and bars. We’ll be sure to pass along your kind words to our staff, as they truly appreciate the recognition for their friendly and attentive service. We agree that the pool area is a perfect spot to unwind, and we hope that next time you’ll have more time to relax and take full advantage of all the hotel amenities. Thank you once again for your wonderful review. We’d love to welcome you back for a longer stay in the future! Cordially, Netto Moreira General Manager Fairmont Rio de Janeiro Copacabana

Great room, great vacation experience

Customer review rating 5.0/5

Peter Couples - Confirmed reviews ALL

Enjoyed the stay from beginning to end. Thank you to the concierge team who helped organize our activities in the area to make Rio a place where we want to return. Thank you!

Dear Mr. G., We very much appreciate your comments regarding your stay at the Fairmont Rio de Janeiro Copacabana. It is always a pleasure to receive positive feedback, in this case, about our staff. I will share your comments with our team especially with Lucianne. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be sure to share your experiences via our TripAdvisor quick link: https://www.tripadvisor.com.br/UserReviewEdit-g303506-d301194-Fairmont_Rio_de_Janeiro_Copacabana-Rio_de_Janeiro_State_of_Rio_de_Janeiro.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Netto Moreira General Manager Fairmont Rio de Janeiro Copacabana

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Other web-users rate our hotel

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  • 573 reviews 8.5/10 Amenities
  • 537 reviews 9.1/10 Vibe
  • 511 reviews 7.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.