Fairmont Rio de Janeiro Copacabana 5 stars

Customer review rating (ALL Rating) 4.6/5 4,782 reviews

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Description

Hotel extras

  • Labeled ALLSAFE

  • Dream wedding venue with beautiful rooms and full range of services

  • Exclusive 24-hour concierge service

  • Ideal venue for corporate and social events, offering 13 elegant, versatile spaces

  • Accessible for guests with reduced mobility

Our accommodation(s)

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Hotel location

Fairmont Rio de Janeiro Copacabana

Avenida Atlantica 4240, Copacabana, RIO DE JANEIRO - RJ
22070002 RIO DE JANEIRO
Brazil

GPS:-22.9858, -43.18949

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MARINE RESTÔ

Savor the best of Brazilian cuisine with our various options of grilled meats and seafood at Josper Grill. Here at Marine Restô, you'll also enjoy a delicious American breakfast with a lush view of Rio.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  4,782 reviews

TripAdvisor Rating  4.5/5  2,971 reviews

Certificate of excellence 2024

Subpar stay.

Customer review rating 1.5/5

Anonymous Friends - Confirmed reviews ALL

Front desk was not helpful at all, slow. Room requested was not available and could not switch rooms. Was not notified about room being ready on check-in.

It is getting old , needs maintenance

Customer review rating 3.0/5

Lennart Business - Confirmed reviews ALL

Hotel is situated at a top location, but de interior is getting old and needs maintenance, Also differents conference rooms smell realy bad. Something like mold I think .

Great location, a bit run down

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

I stayed in the Fairmont Rio for two weeks in June 2024. The hotel location is excellent and the view of the Copacabana is marvelous. However, the hotel is a bit run down and could do with some refurbishment. There is a smell of mold in the rooms. There is no desk in the rooms. You pay for everything extra. E.g. to go to the sauna, you need to pay 50 Rials extra and you are not allowed to use the relaxation room afterwards. I.e. after ten minutes sauna you need to go back to your room. A very unusual way of treating guests in a five star hotel!

Beautiful views from the restaurant and pool with extremely nice service.

Customer review rating 4.0/5

Wnu M. Business - Confirmed reviews ALL

Stayed here for two weeks for work which was also located onsite in their conference space. Room was clean, comfortable, quiet, and with the balcony overlooking part of buildings and bay. Excellent service. Very nice linens, clean, white, and soft with good pillows. Room safe worked easily and was large enough to accomodate camera, binoculars, laptop and misc items. Closet good size for hanging up two weeks worth of work clothes - could have used a few more hangers but only needed to ask to get more. Good iron/board also. Excellent Nespresso coffee maker and electric kettle and mini fridge. Delivery of of two water bottles on the house every night was super great. Shower clean, not mildew or mold along grout, liked the bulk toilettries and accessories. Came in handy. No desk in my room, downside, but used the side table and lightweight easy chair for laptop work. Balcony had two comfortable chairs and table which also were great for morning coffee. Service was excellent, very polite, friendly and nice smiles from all staff. The gym was well equipped and clean and nicely lit with filtered water for water bottle. Really enjoyed my stay. Regarding the conference rooms, here is where the hotel suffers from poor maintenance and attention to details. Several of our working conference rooms were unbearable: smell of mold/mildew was unacceptable and overpowering and the a/c was either artic cold or hot. Everything in the conference area on the 4th floor looks very tired and worn. Some of the coverings around the conference room walls were peeling back, torn, stained which contributed to the dirty down-trodden feel. Not enough plug in receptacles was very frustrating and the lighting was dim making it hard to do close up work in groups. When asking for assistance with changing rooms for better conditions or making adjustments for our comfort, the first answer always was "no" and then it took some cajoling and bargaining to get to "yes". Everything like screens and projectors were outrageously priced, giving us the impression of being nickel and dimed to death and forcing us to find work arounds that fit our budget (like buying our own screens and projectors for far less money than it would have been if we had paid the daily rate!). Overall, the conference experience was less than good and really was a stark opposite to the accomodations and food. So I give it a thumbs up for accomodations and a thumbs done for conference rooms experience.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Great location, great breakfast at terrasse with fantastic sea view

Dear Mrs. R., We very much appreciate your comments regarding your stay at the Fairmont Rio de Janeiro Copacabana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be sure to share your experiences via our TripAdvisor quick link: https://www.tripadvisor.com.br/UserReviewEdit-g303506-d301194-Fairmont_Rio_de_Janeiro_Copacabana-Rio_de_Janeiro_State_of_Rio_de_Janeiro.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Netto Moreira General Manager Fairmont Rio de Janeiro Copacabana

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Other web-users rate our hotel

  • 969 reviews 9.7/10 Location
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  • 2,692 reviews 8.7/10 Service
  • 26 reviews 4.5/10 WiFi
  • 697 reviews 8.1/10 Food
  • 604 reviews 8.5/10 Amenities
  • 555 reviews 8.9/10 Vibe
  • 538 reviews 8.2/10 Breakfast

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