Fairmont Rio de Janeiro Copacabana 5 stars

Customer review rating (ALL Rating) 4.4/5 4,644 reviews

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Fairmont Rio de Janeiro Copacabana - Image 1
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Avenida Atlantica 4240, Copacabana, RIO DE JANEIRO - RJ, 22070002 RIO DE JANEIRO, Brazil

Description

Hotel extras

  • The hotel offers accessibility options for people with reduced mobility.

  • Host your dream wedding at Fairmont and enjoy a complete service!

  • We have a 24-hour Concierge service.

  • Bridal suite available to enjoy unforgettable moments.

  • Convention Center with 12 meeting rooms for social and corporate events.

Our accommodation(s)

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Hotel location

Fairmont Rio de Janeiro Copacabana

Avenida Atlantica 4240, Copacabana, RIO DE JANEIRO - RJ
22070002 RIO DE JANEIRO
Brazil

GPS:-22.9858, -43.18949

Telephone
Fax +55 21 2525-1200

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MARINE RESTÔ

Savor the best of Brazilian cuisine with our various options of grilled meats and seafood at Josper Grill. Here at Marine Restô, you'll also enjoy a delicious American breakfast with a lush view of Rio.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  4,644 reviews

Customer review rating 1.5/5

Alexander R. C. Families - Confirmed reviews ALL

After two days of travel to get to the destination and not allowed to be let into our room until nearly an hour later than 3pm, was more than frustrating. All we were offered was a coffee for the inconvenience. This also caused us to miss an event we had planned for. Long lines for both check in and check out that move incredibly slow. Concierge wasn’t much help for simple requests either and seemed bothered by most requests. Places to eat? Included services such as paddle boarding. Was accused of not having an Accor account linked to my reservation thus they couldn’t rent the boards???? I in fact did have an account provided my info but still wasn’t enough. Had to go up to check in desk only to find incredibly long lines. Why wasn’t my account linked at check in already? Do I still need to request the linking of the account?

Customer review rating 4.5/5

Nichelle M. H. Business - Confirmed reviews ALL

From the moment I arrived, the upscale atmosphere was immediately apparent, everything from the lobby, the pool overlooking the ocean. What stood out the most was the exceptional service. The staff were professional and genuinely warm and attentive. Providing a place to take a shower and to hold luggage before check in.

Dear Ms. H., Thank you very much for sharing your wonderful review following your recent stay at Fairmont Rio de Janeiro Copacabana. We are delighted to know that you enjoyed our privileged location, as well as the upscale atmosphere reflected in our lobby and oceanfront pool. It is especially rewarding to read your kind words about our team, your recognition of their professionalism, warmth, and attentiveness truly means a great deal to us. We are also pleased that we could make your arrival more comfortable by assisting with luggage storage and providing a space for you to freshen up prior to check-in. Creating a seamless and welcoming experience from the very first moment is something we genuinely strive for. We sincerely hope to have the pleasure of welcoming you back soon for another memorable stay in Rio. Warm regards, Netto Moreira General Manager Fairmont Rio de Janeiro Copacabana

Customer review rating 5.0/5

Irene M. Business - Confirmed reviews ALL

It was totally awesome. Excellent service, very courteous and professional staff, delicious food, very well arranged and very clean, I loved the welcoming fragrance at the hotel as you enter. I had a room with the view of the ocean and I saw the most beautiful sunrise ever. I will be back and will recommend to friends and family. Thank you for making my experience awesome.

Dear Ms. M., Thank you very much for your perfect score and for your wonderful comments following your recent stay at Fairmont Rio de Janeiro Copacabana. We are truly delighted to know that your experience with us was “outstandingly awesome.” It is incredibly rewarding to hear that you enjoyed our service, the courtesy and professionalism of our team, the quality of our food, as well as the cleanliness and ambiance of the hotel — including our signature fragrance. We are especially pleased that your ocean view room allowed you to enjoy such a beautiful sunrise. Moments like these are exactly what we strive to create for our guests. Thank you as well for your kind intention to return and for recommending us to your friends and family — it means a great deal to all of us. We very much look forward to welcoming you back for another unforgettable stay in Rio. Warm regards, Netto Moreira General Manager Fairmont Rio de Janeiro Copacabana

Customer review rating 5.0/5

Alex N. Business - Confirmed reviews ALL

Wonderful experience. Great team

Dear Mr. N., Thank you very much for your perfect score and for your kind words following your recent stay at Fairmont Rio de Janeiro Copacabana. We are truly delighted to know that you felt at home with us and that our team made such a positive impression. Your comments about the warm service and wonderful experience are greatly appreciated and will be proudly shared with our entire team. We sincerely hope to have the pleasure of welcoming you back soon for another memorable stay in Rio. Warm regards, Netto Moreira General Manager Fairmont Rio de Janeiro Copacabana

Customer review rating 5.0/5

Sue-ellen V. N. Business - Confirmed reviews ALL

The staff, the rooms, the food and entertainment facilities: everything exceeded my expectations, I will definitely come back, much love from Cape Town, South Africa.

Dear Sue-Ellen V. N., Thank you very much for your wonderful review. We are truly honored to learn that your experience with us exceeded your expectations in every aspect. Your kind words regarding our team, accommodations, gastronomy, and entertainment facilities are sincerely appreciated and will be shared with all. It is especially gratifying to know that you intend to return, as there is no greater recognition of our efforts than a guest’s desire to come back. We send our warmest regards to Cape Town and very much look forward to welcoming you again for another memorable stay. Yours sincerely, Netto Moreira General Manager Fairmont Copacabana Rio de Janeiro

Other web-users rate our hotel

  • 913 reviews 9.5/10 Location
  • 1,778 reviews 6.8/10 Room
  • 2,459 reviews 7.4/10 Service
  • 42 reviews 3.5/10 WiFi
  • 584 reviews 7.3/10 Amenities
  • 565 reviews 7.5/10 Breakfast
  • 513 reviews 8.4/10 Vibe
  • 456 reviews 4.3/10 Cleanliness

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