ibis Copacabana Posto 5 Hotel 3 stars

Wifi execroent

The location is good. The room is clean and big enough. The staff is friendly. Nothing to complain. Worth the money.

The Ibis location is awesome! There are loads of restaurants, markets, bars and people! I loved their Staff, the attendants were kind and efficient. The atmosphere is lovely.

Shameful hotel. Room had cockroaches

Room was small, but enough for 2 of us. Hair Dryer was broken. Called front desk, but never received any replacement. No one seems understand English. Breakfast was wonderful and plenty of selection especially fruits.

A few blocks from the beach (3 min walk). There are food places near. Breakfast was OK. Could have been a little better. Rooms are simple, more like a college dorm room. But I only used my room to shower and store clothes since i wanted to be on the beach or touring. They have taken an extra measure during covid. Everything is sanitized. Even the toiltet paper is wrapped in plastic. Mine did have a fridge, so storing drink and other cold items were nice

We could not have chosen a better place to stay. The location was great, the hotel is modern and clean, the staff was very nice and helpful, and the breakfast was great with a nice variety. I will definitely recommend to everyone.

the hotel was very good i love to stay there that was a good choice and the location was wonderful near the beach,metrorail, and phrmacy supermaket etc...

relaxing and enjoyable!

This was the 4th time I stayed in this property. Everytime I visit Rio it is hard for me to think about any other Hotel that offers such great location at a reasonable and affordable price. The rooms are pretty clean, with great air conditioning system, a confortable bed, good lightening (provided by the lamps and also by the natural light that comes from the large window), a safe (which is a very good thing to store the belongings you don´t want to carry with you all the time), great shower and depending on the location of your room you might even be able to have a nice view of the architecture in Copa as well as a view of the beautiful mountains of Rio. In regards to the service, I have to say how passionate I am with the staff. At the front desk I have to highlight Vinicius, Yasmin and Guilherme for their outstanding performance. As a professional from the customer experience industry I have to say that, considering it is an economic hotel, they are always making sure to deliver an upscale service and I have to leave a big THANK YOU to them for such deed. The housekeeping staff is also a team that deserves recognition, for always being with a great smile on their faces even though they´re dealing with extremely high temperatures in the summertime of Rio to clean the rooms. You are all amazing!!! I have recently noticed that, thankfully, Accor has been investing in providing more food and beverage services in their Hotels (e.g. Adagio Barra Funda in SP and now I witnessed Ibis Posto 5 RJ). So now, guests at Ibis Copacabana Posto 5, may enjoy breakfast (buffett style at fix price per person with good variety of fruits, yougurt, pastry, scrambled eggs, good coffee machine, Twinings tea, etc.), Lunch (buffett style at a fix price per person from Mondays to Thursdays), Feijoada for lunch (buffett style at a fix price per person on Fridays), Saturday lunch (a la carte) and Dinner (a la cart from Mondays to Saturdays). In my point of view I have just to bring to attention a few points that are important and caused an impact in my perception: - I truly believe that starting breakfast at 06:30am is not early enough, specially because during the summer time this year the sun rises very early and I noticed some guests waiting for the buffett to be ready so they could go to the beach or to the tours they planned. Many tours pick the guests up at the hotels very early. And I have to say that some of the days the buffett opening time was later than 06:30am.

Very close to Cantagalo Station (metro/underground), hotel nice and clean, near to restaurant, stories, beach and others facilities, delicious breakfast, safety place too. Reception very kind and well educated.

The location, nearby the beach and a subway station is a very good thing. The services and personal are the Ibis standard, except for the the breakfast. The space for the breakfast is small for the hotel size. The food options are limited and the staff is insuficcient for the quantity of meals in the morning. As an example, I would give a 10 for the breakfast at the Ibis Stopera in Amsterdam, a 8 for the breakfast at the Ibis Salvador Rio Vermelho and a 5 for the breakfast at the Ibis Copacabana Posto 5.

I travelled with my family and booked 2 rooms 6 months before my trip and i put a recommendation to stay in the same floor. According to the attendent the hotel was crowded, then because of it was impossible stayed in the same floor. Also, there were no proper room, due it they put us in a disability room in a bad situation (lamps did not work, toilet leak, shower broked, with no bedding), terrible service. The another issue was because disability has low height for things, such as mirror, sink, bed, etc... and i have 1,83m height. I just want to let you know, in order to it is not happening anymore with someone that tried to have a good weekend with her / his family, but was not possible due to the horrible experience into a Ibis hotel.

Ibis is no more than adequate and this is what it intends to be. Bedrooms are not big but large enough to be comfortable.Maintenance and cleanliness are commendable. Glaucia took very good care of my room, adjusting cleaning time to the hours I would be out. Not much toiletries but always replaced. Do not expect a five star breakfast, but I found there all I want for breakfast, including a delicious freshly made pão de queijo. Fast check-in, fast check-out, great location, few steps from the metro station, three blocks from the beach, all shops one may need almost by the door.

I delivered shorts for laundry on Monday Am well before 10am pickup and ended up getting them back thursday 11am. The night staff did apologise but the thurs 19th daytime staff were bored by the whole thing, and did not deliver the shorts to my room depiste promising me (given that laundry was 48 hours late) that they would