ibis Copacabana Posto 5 Hotel 3 stars

Customer review rating 4.4/5 7,331 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Copacabana Posto 5
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+ 17 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Excellent location near the beaches of Copacabana and Ipanema

  • Sunshade, cooler and beach towels loan

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Limited Vacancies and availabilityPaying
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Cash machine
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service availablePaying

Hotel location

ibis Copacabana Posto 5

Rua Xavier Da Silveira 82
Copacabana
22061010
rio de janeiro
brazil

Tel: +552137212900

Check-in from 14h00

Check out up to 12h00

  • ONIBUS CENTRO PARA COPACABANA :  314 455 484

  • RODOVIÁRIA :  RODOVIÁRIA NOVO RIO

  • ESTACAO DE METRO :  LINHA 1 CANTAGALO

  • By plane

    AEROPORTO GALEÃO At 22.5km / 13.98 miles

  • By plane

    SANTOS DUMONT At 11km / 6.84 miles

GPS :-22.976532, -43.191619

Our accommodation(s)

Enjoy relaxing in Copacabana, with all the comforts of our modern apartments and free WIFI.

Standard room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: City View, Courtyard View *

* Subject to availability

  • Satellite/cable colour TV

Standard room with 2 single beds

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: City View, Courtyard View *

* Subject to availability

  • Satellite/cable colour TV

Standard room with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Views: City View, Courtyard View *

* Subject to availability

  • Satellite/cable colour TV

Room Office - Apartment without bed adapted as an office

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Free in Room Mineral Water
Rooms

Our restaurants and bars

IBIS KICTHEN

Type of cuisine: International

Enjoy the pleasure of good à la carte food in a modern and casual atmosphere. Open daily from 6:30 to 22:30. You will also enjoy our happy hour with karaoke, every Wednesday and Friday.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN LOUNGE

Non contractual photo

After a day of work, come and relax at the Ibis Kitchen Lounge. Open 24h, with a cozy atmosphere, ideal for enjoying the summer evenings. Also enjoy karaoke, every Wednesday and Friday, during happy hour!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Copacabana Posto 5

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

7,331 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,035 reviews

Well Located for Canival

Customer review rating 4.4/5

Richard Solo - 09/03/2020 Confirmed reviews ALL

I have stayed at many Ibis hotels across the world, while formulaic this was one of the more run down ones, not Glasses to drink out of (just leaky paper cups) in the room, no free drinking water daily as well. However for the price and location during Carnival is was still a good deal.

Dear guest good evening! We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Flávia do Amaral Gerente Geral Ibis RJ Copacabana Posto 5

Good location and clean rooms

Customer review rating 4.4/5

Beatriz V. Friends - 07/03/2020 Confirmed reviews ALL

The rooms are nice and clean, the location is very good for the price I paid. The only thing that could be improved is the beach towels even though they were just cleaned they had a lot of human hair.

Dear guest good morning, We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Flávia do Amaral Gerente Geral Ibis RJ Copacabana Posto 5

Poor Level cleanliness

Customer review rating 4.4/5

Ravit Couples - 07/03/2020 Confirmed reviews ALL

We stayed during the carnival 8 nights, The floor was not wipe even once. The sheets were not replaced unless I took them out of the bed. Shower and the toilets were dirty. We did not enjoyed our stay

Dear guest good morning Thank you for taking the time to tell us about your experience at the ibis Copacabana Posto 5. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Flávia do Amaral Gerente Geral Ibis RJ Copacabana Posto 5

Good location, perfect for vacation in Rio

Customer review rating 4.4/5

Nyaroundtheworld Friends - 06/03/2020 Confirmed reviews ALL

We stayed in Ibis after the Carnaval in Rio, it is walking distance to the Copacabana Beach, restaurants, bars. The room was space full and the breakfast was nice. Good coffee Loved to find an Ibis in Rio.

Dear guest good morning, We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Flávia do Amaral Gerente Geral Ibis RJ Copacabana Posto 5

Unprofessional service

Customer review rating 4.4/5

Anonymous Couples - 04/03/2020 Confirmed reviews ALL

The room has not been cleaned for two days, the food level at breakfast is low. The location of the hotel is good, but the hotel staff is mostly unprofessional

Dear guest good morning. Thank you for taking the time to tell us about your experience at the ibis Copacabana Posto 5. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Flávia do Amaral Gerente Geral Ibis RJ Copacabana Posto 5

Great location

Customer review rating 4.4/5

Rk Solo - 24/02/2020 Confirmed reviews ALL

Good service overall, great location. Good restaurant with reasonably priced meals. Especially enjoyed the feijoada on Friday.

Dear guest good evening. We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Flavia do Amaral Gerente Geral

All round good hotel

Customer review rating 4.4/5

Angela Couples - 19/02/2020 Confirmed reviews ALL

Close to subway, stores, restaurants, beach. Breakfast was good.

Dear guest good evening We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Flavia do Amaral Gerente Geral

well located, good cleaning and good staff

Customer review rating 4.4/5

Paulo E. R. Families - 11/02/2020 Confirmed reviews ALL

I receeived a good treatment and attention since I arrived till when leaved. Silence in room. Good stay

Dear guest good evening, We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Flavia do Amaral Gerente Geral

Well located.

Customer review rating 4.4/5

Fabiana Families - 30/01/2020 Confirmed reviews ALL

The hotel is well located, the staff is really gentle and professional, good breakfast and I like Ibis’ bed. It’s really comfortable. I recommend!

Good hotel

Customer review rating 4.4/5

Camila Business - 28/01/2020 Confirmed reviews ALL

Great hotel, very clean, comfortable bed, friendly staff, good price

Dear Camila R., We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Flávia do Amaral Gerente Geral Ibis RJ Copacabana Posto 5

Dirty Room

Customer review rating 4.4/5

B. Solo - 25/01/2020 Confirmed reviews ALL

The room was dirty, bathroom in a very bad state. It's the first time I saw that in a iBis, very disappointed.

Dear mohamed B., Thank you for taking the time to tell us about your experience at the ibis Copacabana Posto 5. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Flávia do Amaral Gerente Geral Ibis RJ Copacabana Posto 5

Well located but I bit pricey

Customer review rating 4.4/5

Daniel Business - 23/01/2020 Confirmed reviews ALL

The hotel is very well located, nearby Copacabana beach and several bars and restaurants in a sort of safe place in Rio. The room 1464 was comfortable and quiet, I was by myself, but a bit dirt when I got in. I wasn't wearing flip flops and my feet got dirty just walking whithin the room. The breakfast was not included and is pricey if you want to pay for it apart.

Dear Daniel Correa R., We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Flávia do Amaral Gerente Geral Ibis RJ Copacabana Posto 5

Outstanding option of stay with great location

TripAdvisor rating 4.0/5

ederfs2020 Solo travel - 11/01/2020 TripAdvisor review

This was the 4th time I stayed in this property. Everytime I visit Rio it is hard for me to think about any other Hotel that offers such great location at a reasonable and affordable price. The rooms are pretty clean, with great air conditioning system, a confortable bed, good lightening (provided by the lamps and also by the natural light that comes from the large window), a safe (which is a very good thing to store the belongings you don´t want to carry with you all the time), great shower and depending on the location of your room you might even be able to have a nice view of the architecture in Copa as well as a view of the beautiful mountains of Rio. In regards to the service, I have to say how passionate I am with the staff. At the front desk I have to highlight Vinicius, Yasmin and Guilherme for their outstanding performance. As a professional from the customer experience industry I have to say that, considering it is an economic hotel, they are always making sure to deliver an upscale service and I have to leave a big THANK YOU to them for such deed. The housekeeping staff is also a team that deserves recognition, for always being with a great smile on their faces even though they´re dealing with extremely high temperatures in the summertime of Rio to clean the rooms. You are all amazing!!! I have recently noticed that, thankfully, Accor has been investing in providing more food and beverage services in their Hotels (e.g. Adagio Barra Funda in SP and now I witnessed Ibis Posto 5 RJ). So now, guests at Ibis Copacabana Posto 5, may enjoy breakfast (buffett style at fix price per person with good variety of fruits, yougurt, pastry, scrambled eggs, good coffee machine, Twinings tea, etc.), Lunch (buffett style at a fix price per person from Mondays to Thursdays), Feijoada for lunch (buffett style at a fix price per person on Fridays), Saturday lunch (a la carte) and Dinner (a la cart from Mondays to Saturdays). In my point of view I have just to bring to attention a few points that are important and caused an impact in my perception: - I truly believe that starting breakfast at 06:30am is not early enough, specially because during the summer time this year the sun rises very early and I noticed some guests waiting for the buffett to be ready so they could go to the beach or to the tours they planned. Many tours pick the guests up at the hotels very early. And I have to say that some of the days the buffett opening time was later than 06:30am.

Very nice stay overall

Customer review rating 4.4/5

Livia Couples - 05/01/2020 Confirmed reviews ALL

Great location, good room amenities, kind front desk staff! The only big problem was at breakfast, everyday it was crowded and hard to find a place to seat, the staff was not agile enough to clean tables and replace food, cutlery, plates and napkins. It was New Years days so I believe the hotel was at full capacity.

Great location but air conditioner not working properly

Customer review rating 4.4/5

Maria E. A. Couples - 03/01/2020 Confirmed reviews ALL

Nice staff, very friendly. Breakfast nice, fair price. The problems were: - Bathroom smelling because of mold - Air conditioner turning off during the night, code CH 29 on the control panel for 5 minutes or so and the off. We had to wake up 2 to 3 times during the night to turn it on. We called reception two times about the problem, but we could tell they were already aware and could do nothing to solve it. Even so they sent a mantainance guy.

Its a simple hotel... ok, but doesn’t smell good

Customer review rating 4.4/5

Renato J. Solo - 25/12/2019 Confirmed reviews ALL

Short staying it’s a simple hotel but doesn’t smells good, besides that the quality of the towels are terrible, look like sand paper.

Dear Renato, Thank you for taking the time to tell us about your experience at the ibis Copacabana Posto 5. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juliana Deputy manager

ok

Customer review rating 4.4/5

Yougeeaw Business - 17/12/2019 Confirmed reviews ALL

Great location, room of good size, breakfast improvable

Dear Ugo, We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliana Seki Deputy manager

Nice localization

TripAdvisor rating 4.0/5

Extraordinary489824 Business - 17/12/2019 TripAdvisor review

Very close to Cantagalo Station (metro/underground), hotel nice and clean, near to restaurant, stories, beach and others facilities, delicious breakfast, safety place too. Reception very kind and well educated.

Hello, Thank you for sharing your experience at Ibis Copacabana Posto 5. Hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, however...

TripAdvisor rating 4.0/5

alvaroerge Business - 11/12/2019 TripAdvisor review

The location, nearby the beach and a subway station is a very good thing. The services and personal are the Ibis standard, except for the the breakfast. The space for the breakfast is small for the hotel size. The food options are limited and the staff is insuficcient for the quantity of meals in the morning. As an example, I would give a 10 for the breakfast at the Ibis Stopera in Amsterdam, a 8 for the breakfast at the Ibis Salvador Rio Vermelho and a 5 for the breakfast at the Ibis Copacabana Posto 5.

Thank you very much for telling us about your experience at Ibis Copacabana Posto 5. I´m sure that your feedback is very important for us to keep improving our service. Hope to see you again.
Customer review rating 4.4/5

Jj Business - 06/12/2019 Confirmed reviews ALL

The hotel was fine, the kitchen/dining area staff were a challenge to deal with.

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