ibis Copacabana Posto 5

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ibis Copacabana Posto 5 3 stars

Customer review rating (ALL Rating) 4.2/5 1,661 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Excellent location near the beaches of Copacabana and Ipanema

  • Sunshade, cooler and beach towels loan

Hotel location

ibis Copacabana Posto 5

Rua Xavier Da Silveira 82, Copacabana
22061010 RIO DE JANEIRO
Brazil

Telephone +55 21 3721-2900

Contact email

  • ONIBUS CENTRO PARA COPACABANA:  314 455 484

  • RODOVIÁRIA:  RODOVIÁRIA NOVO RIO

  • ESTACAO DE METRO:  LINHA 1 CANTAGALO

  • By plane

    AEROPORTO GALEÃO At 22.5km / 13.98 miles

  • By plane

    SANTOS DUMONT At 11km / 6.84 miles

GPS:-22.976532, -43.191619

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

IBIS KICTHEN

Enjoy the pleasure of good à la carte food in a modern and casual atmosphere. Open daily from 6:30 to 22:30. You will also enjoy our happy hour with karaoke, every Wednesday and Friday.

Our accommodation(s)

Enjoy relaxing in Copacabana, with all the comforts of our modern apartments and free WIFI.

Our guest reviews

Our guest reviews for
ibis Copacabana Posto 5

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,661 reviews

TripAdvisor Rating  4.0/5  1,112 reviews

Certificate of excellence 2022

Ibis posto 5 stay was wonderful

Customer review rating 5.0/5

Miriam H. L. Friends - Confirmed reviews ALL

I spent 7 nights at this hotel. It was a great experience, from the front desk, check in, house keeping and restaurant for breakfast and other meals. I would like to mention some names, but it would’nt be fair the the other staff members that were as friendly, and I don’r recall their names. Will stay here again. Thank you all, for accomodating myself and my friend, who happened to spend her birthday there, and the hotel staff were kind enough to send her a small gift, up to the room we were staying in. It was a nice surprise.

Dear Miriam good afternoon. We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen Gerente Geral Ibis RJ Copacabana Posto 5

Well located and a good bargain

Customer review rating 4.5/5

Uli Couples - Confirmed reviews ALL

We stayed quite often at this place when we are in Rio. It offers a lot for relatively little money. It is also convenient that the car parking is next door - very good.

Dear Uli good afternoon. We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen Gerente Geral Ibis RJ Copacabana Posto 5

It was good

Customer review rating 3.5/5

Benjamin B. Couples - Confirmed reviews ALL

Not so much to say, we really liked it. But I still want to know what happen to my umbrella that was under the TV, it was pretty new and in room 1176.

Dear Benjamin good morning. We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen Gerente Geral Ibis RJ Copacabana Posto 5

Customer review rating 0.5/5

Anonymous Solo - Confirmed reviews ALL

The cleaning person left my door open never checked to close my room door with all my belongs there money Passaport etc I felt like I was neglected and the employees don’t care

Dear Maria good morning. Thank you for taking the time to tell us about your experience at the ibis Copacabana Posto 5. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafael Namen Gerente Geral Ibis RJ Copacabana Posto 5

Good value for money

Customer review rating 4.5/5

Eneas S. Couples - Confirmed reviews ALL

All facilities are perfect, good location for those who want to explore the neighborhood and some of the most famous Rio’s spots. Also, the staff is very friendly and helpful.

Dear Eneas S. V. good afternoon. We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen Gerente Geral Ibis RJ Copacabana Posto 5

Well located

Customer review rating 4.0/5

Pamela H. Couples - Confirmed reviews ALL

Was good

Dear Pamela good evening. We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen Gerente Geral Ibis RJ Copacabana Posto 5

Great Location

Customer review rating 3.5/5

Cesar T. Solo - Confirmed reviews ALL

Friendly people, room was okay, bathroom snick was clogged up

Dear Cesar, good evening. We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen Gerente Geral Ibis RJ Copacabana Posto 5

Moisture smell all over the room

Customer review rating 1.0/5

Daniel S. Families - Confirmed reviews ALL

Bathroom smells are extienden al over the room even whit the close bath door

friendly and helpful staff

Customer review rating 3.5/5

Jason Solo - Confirmed reviews ALL

Good location for local stay, few blocks from beach, close to metro and grocery store. Basic stay, can be noisy

Dear Jason good evening. We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen Gerente Geral Ibis RJ Copacabana Posto 5

Good stay

Customer review rating 4.0/5

Anabela M. Families - Confirmed reviews ALL

Well located, two blocks from the beach with lots of restaurant and shopping! The hotel is cleaned and has a good breakfast with lots of varieties.Polite staff. Slow Checking!

Dear Anabela good evening. We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen Gerente Geral Ibis RJ Copacabana Posto 5

Terrible

Customer review rating 0.5/5

Rodrigo Families - Confirmed reviews ALL

Hotel location is good, but we have a terrible experience in this place. The hotel stank, the room was completely filthy and even the fridge was dirty. The staff in general is unprepared and not sufficient in busy days. Breakfast is ok.

Dear Rodrigo good evening. Thank you for taking the time to tell us about your experience at the ibis Copacabana Posto 5. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafael Namen Gerente Geral Ibis RJ Copacabana Posto 5

Terrible experience

TripAdvisor rating 1.0/5

rodrigokenji TripAdvisor review

Hotel location is good, but we have a terrible experience in this place. The hotel stank, the room was completely filthy and even the fridge was dirty. The staff in general is unprepared and not sufficient in busy days. Breakfast is ok.

Very bad experience

Customer review rating 0.5/5

Andres M. Couples - Confirmed reviews ALL

Apparently while I was not in my room, the cleaning staff wrongly reprogrammed the door of the room. After this, anyone could open the door, with no access card needed, even if I was inside the room with the safety lock. Moreover, the cleaning staff left the door opened. I can't describe how I felt when I saw the door opened. Fortunately, nothing was stolen. The only reaction of the hotel staff after fixing this was to laugh about the situation. I have never been treated this way. I do not recommend this hotel at all.

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Everything went well except a 12 -16 hour period when my toilet would not work

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

The shower was very thin and I has to wait 10/15 minutos for hot water. The room too small

Dear Clarisa good evening. Thank you for taking the time to tell us about your experience at the ibis Copacabana Posto 5. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafael Namen Gerente Geral Ibis RJ Copacabana Posto 5

Good stay

Customer review rating 5.0/5

Luana Families - Confirmed reviews ALL

I'd appreciate thank for all

Hi Luana good evening. We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen Gerente Geral Ibis RJ Copacabana Posto 5

Good stay

Customer review rating 3.5/5

Gary Couples - Confirmed reviews ALL

Very easy process reasonable pricing and comfort

Dear C. good evening. We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael Namen Gerente Geral Ibis RJ Copacabana Posto 5

Great Hotel / Copa

TripAdvisor rating 5.0/5

Discover687835 TripAdvisor review

Great hotel / Nice location. Super 3 stars hotel Copacabana. I have use this hotel on 3 Trips - ca 45 days. Very Nice Street and best location. I use Novitel Leme. Farmont copa and Ibis posto 5 copa! I come back latet! Platinum member Paal Ryen

Hello good evening, thank you for you comments Regards

Outstanding option of stay with great location

TripAdvisor rating 5.0/5

ederfs2020 Solo travel - TripAdvisor review

This was the 4th time I stayed in this property. Everytime I visit Rio it is hard for me to think about any other Hotel that offers such great location at a reasonable and affordable price. The rooms are pretty clean, with great air conditioning system, a confortable bed, good lightening (provided by the lamps and also by the natural light that comes from the large window), a safe (which is a very good thing to store the belongings you don´t want to carry with you all the time), great shower and depending on the location of your room you might even be able to have a nice view of the architecture in Copa as well as a view of the beautiful mountains of Rio. In regards to the service, I have to say how passionate I am with the staff. At the front desk I have to highlight Vinicius, Yasmin and Guilherme for their outstanding performance. As a professional from the customer experience industry I have to say that, considering it is an economic hotel, they are always making sure to deliver an upscale service and I have to leave a big THANK YOU to them for such deed. The housekeeping staff is also a team that deserves recognition, for always being with a great smile on their faces even though they´re dealing with extremely high temperatures in the summertime of Rio to clean the rooms. You are all amazing!!! I have recently noticed that, thankfully, Accor has been investing in providing more food and beverage services in their Hotels (e.g. Adagio Barra Funda in SP and now I witnessed Ibis Posto 5 RJ). So now, guests at Ibis Copacabana Posto 5, may enjoy breakfast (buffett style at fix price per person with good variety of fruits, yougurt, pastry, scrambled eggs, good coffee machine, Twinings tea, etc.), Lunch (buffett style at a fix price per person from Mondays to Thursdays), Feijoada for lunch (buffett style at a fix price per person on Fridays), Saturday lunch (a la carte) and Dinner (a la cart from Mondays to Saturdays). In my point of view I have just to bring to attention a few points that are important and caused an impact in my perception: - I truly believe that starting breakfast at 06:30am is not early enough, specially because during the summer time this year the sun rises very early and I noticed some guests waiting for the buffett to be ready so they could go to the beach or to the tours they planned. Many tours pick the guests up at the hotels very early. And I have to say that some of the days the buffett opening time was later than 06:30am.

Nice localization

TripAdvisor rating 4.0/5

Extraordinary489824 Business - TripAdvisor review

Very close to Cantagalo Station (metro/underground), hotel nice and clean, near to restaurant, stories, beach and others facilities, delicious breakfast, safety place too. Reception very kind and well educated.

Hello, Thank you for sharing your experience at Ibis Copacabana Posto 5. Hope your next visit will be as pleasant as the previous one. Sincerely,

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