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ibis Copacabana Posto 5 Hotel 3 stars

TripAdvisor rating 4.0/5 985 reviews
ibis Copacabana Posto 5
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Hotel extras

  • Excellent location, next to Copacabana and Ipanema beaches

  • Loan of Parasol, cooler and beach towels.

  • At happy hour, karaoke every Wednesday and Friday

  • Just 5 minutes away from the Cantagalo metro station

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Limited Vacancies and availabilityPaying
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Copacabana Posto 5

Rua Xavier Da Silveira 82
Copacabana
22061010
rio de janeiro
brazil

Check-in from 12h00

Check out up to 12h00

  • ONIBUS CENTRO PARA COPACABANA :   314 455 484

  • RODOVIÁRIA :   RODOVIÁRIA NOVO RIO

  • ESTACAO DE METRO :   LINHA 1 CANTAGALO

  • By plane

    AEROPORTO GALEÃO At 22.5km / 13.98 miles

  • By plane

    SANTOS DUMONT At 11km / 6.84 miles

GPS :-22.976532, -43.191619

Our accommodations

Enjoy relaxing in Copacabana, with all the comforts of our modern apartments and free WIFI.

Standard room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18m²
  • Views: City side, Courtyard side *

* Subject to availability

  • Satellite/cable colour TV

Standard room with 2 single beds

  • Max. number of persons: 2
  • Area: From 18m²
  • Views: City side, Courtyard side *

* Subject to availability

  • Satellite/cable colour TV

Standard room with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 18m²
  • Views: City side, Courtyard side *

* Subject to availability

  • Satellite/cable colour TV

Our restaurants and bars

IBIS KICTHEN

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Enjoy the pleasure of good à la carte food in a modern and casual atmosphere. Open daily from 6:30 to 22:30. You will also enjoy our happy hour with karaoke, every Wednesday and Friday.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN LOUNGE

Photo non contractuelle / Strictly non binding

After a day of work, come and relax at the Ibis Kitchen Lounge. Open 24h, with a cozy atmosphere, ideal for enjoying the summer evenings. Also enjoy karaoke, every Wednesday and Friday, during happy hour!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Copacabana Posto 5

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,854 reviews

tripadvisor

TripAdvisor Rating 4.0/5

985 reviews

Description

Customer review rating 4.4/5

Rafael G. Families - 02/12/2019 Confirmed reviews ALL

Very good

A hostel/teenager-oriented service sold as a hotel

Customer review rating 4.4/5

Anonymous Couples - 01/12/2019 Confirmed reviews ALL

I'm a member of le club program. At the counter, I was offered a 50 BRL discount in case I would pay cash. Asking if I could pay the next day (I checked in very late) the answer was negative. Asking if a room in higher floors would be available, the answer was no. Arriving at the room, there were two full-body towels available. Nothing to use on the floor, no hands/face towels, one piece of soap. The service at the counter was completely unprofessional and informal.

Great Stay at this most convenient hotel in Copacabana!

Customer review rating 4.4/5

Catherine D. S. Solo - 01/12/2019 Confirmed reviews ALL

I really enjoyed my stay at the hotel. Whilst the rooms are neither large not gorgeous, they are practical and comfortable for one or two people at most. I was staying there on business and thought it was perfect. Located right next to the underground Cantagalo, it is perfect to travel throughout Rio and/or head to the beach if you so wanted to (2 blocks away). Breakfast was very copious and yummy, with eggs, fresh fruit, yoghurt, bread etc... Service was very kind. I would return on my own without hesitation. I would not return if my family came with me, simply because of the absence of a gym or pool, or because of the size of the rooms. But that does not fault the hotel: it is perfect at what I think it aims to be: a practical, no nonsense, central, well located, base. Highly recommended on that basis

Very nice hotel for the price charged.

Customer review rating 4.4/5

Lili H. Couples - 28/11/2019 Confirmed reviews ALL

We stayed for 3 days and found the accomodations to be satisfactory. We appreciated the free breakfast that was included. We were also happy that there were English speaking employees available to communicate with at the front desk. Good job!

Dear Lili, We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliana Seki Sub manager

Very Good

Customer review rating 4.4/5

Anonymous Couples - 20/11/2019 Confirmed reviews ALL

Nice

Dear Ikmal, We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliana Seki Submanager

Bad dependencies

TripAdvisor rating 4.0/5

Sandro T Family - 20/11/2019 TripAdvisor review

I travelled with my family and booked 2 rooms 6 months before my trip and i put a recommendation to stay in the same floor. According to the attendent the hotel was crowded, then because of it was impossible stayed in the same floor. Also, there were no proper room, due it they put us in a disability room in a bad situation (lamps did not work, toilet leak, shower broked, with no bedding), terrible service. The another issue was because disability has low height for things, such as mirror, sink, bed, etc... and i have 1,83m height. I just want to let you know, in order to it is not happening anymore with someone that tried to have a good weekend with her / his family, but was not possible due to the horrible experience into a Ibis hotel.

Customer review rating 4.4/5

Anonymous Business - 15/11/2019 Confirmed reviews ALL

My bathroom wasnt clean

Prezada Adelia, Agradecemos por nos contar sobre sua experiência no Ibis Rio de Janeiro Copacabana P. 5. Sentimos muito não termos correspondido ás suas expectativas, por favor, deixe-me apresentar minhas mais sinceras desculpas. Em nosso hotel procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Nossas camareiras são treinadas para que na liberação o apartamento esteja conforme os padrões, totalmente higienizados, com todos os itens disponíveis e em perfeitas condições. Realmente lamentamos o incidente e já estamos reorientando a equipe e redobrando a atenção aos detalhes para que uma falha como esta não mais ocorra. Novamente agradecemos seu contato e esperamos que nos dê a oportunidade de melhor servi-la num futuro próximo. Atenciosamente, Juliana Seki Subgerente

Good location but bad service

Customer review rating 4.4/5

Alexandre Solo - 14/11/2019 Confirmed reviews ALL

The breakfast is small not a lot of choice for food. I went outside every morning to get something better.. I used to arrive in thé breakfast around 9h30-10h lot of table dirty not cleaned. Under staffed! And when they ask you your room number, they don t understand english! I had to give the number in spanish.. room not well insonorized and i still longue hair on the floor from the previous guest.. The only 2 things very positive in your hôtel.. is the location and the staff front office very friendly. I dont remember the name of the girl who did my check out she was really good, professional and smiling and we had a talk about kpop (she Will recognize herself )

Dear Alexandre, Thank you for taking the time to tell us about your experience at the ibis Copacabana Posto 5. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I think you´re talking about Yasmin. She loves K-pop. I´ll let her know about you comments. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juliana seki Submanager

Always Satisfied with IBis

Customer review rating 4.4/5

Ray Couples - 02/11/2019 Confirmed reviews ALL

Always a Positive Experience

Dear Ray,, We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliana Seki Submanager

As intended

TripAdvisor rating 4.0/5

soricardo Solo travel - 28/10/2019 TripAdvisor review

Ibis is no more than adequate and this is what it intends to be. Bedrooms are not big but large enough to be comfortable.Maintenance and cleanliness are commendable. Glaucia took very good care of my room, adjusting cleaning time to the hours I would be out. Not much toiletries but always replaced. Do not expect a five star breakfast, but I found there all I want for breakfast, including a delicious freshly made pão de queijo. Fast check-in, fast check-out, great location, few steps from the metro station, three blocks from the beach, all shops one may need almost by the door.

Friendly staff but needs major clean up

Customer review rating 4.4/5

Anonymous Business - 27/10/2019 Confirmed reviews ALL

I have stayed many times at ibis posto 5. I insisted because location and friendly staff. The food needs an upgrade and the rooms... oh God, there was mold in every room. I asked to clean, but needs a major clean.

Customer review rating 4.4/5

Anonymous Business - 25/10/2019 Confirmed reviews ALL

My experience was almost perfect, the problem was hygiene quality!

Using the hotel just to sleep at night, traveling to this destinetation for medical reasons

Customer review rating 4.4/5

Carlos R. Business - 24/10/2019 Confirmed reviews ALL

no comments

great staff team

Customer review rating 4.4/5

Alessandro L. Families - 15/10/2019 Confirmed reviews ALL

al aspects were satisfied...liked very much the staff members. front desk attendant and restaurant members

Dear Claudia and Alessandro,, We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliana Seki Sub manager

Great visit in rio

Customer review rating 4.4/5

Felix Couples - 12/10/2019 Confirmed reviews ALL

Good rooms, great locations, friendly stuff

Dear Felix, We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliana Seki Submanager

Acojedora

Customer review rating 4.4/5

Joaõ Couples - 09/10/2019 Confirmed reviews ALL

Excelente experiencia

Estimado Juan, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Copacabana Posto 5. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Maria Flávia do Amaral Gerente Geral

Very solid and comfortable stay. Very kind staff.

Customer review rating 4.4/5

Michele Friends - 01/10/2019 Confirmed reviews ALL

The room was clean. The safe worked well as well as the acclimatisation. One out of two elevators was broken and sometimes it was necessary to wait for long time. The staff was very kind and helpful.

Dear Michele, We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliana Seki Sub manager

Good location

Customer review rating 4.4/5

Bob Families - 28/09/2019 Confirmed reviews ALL

Location good, breakfast ok.

Dear Bob, We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliana Seki Sub manager

good location - quiet room

Customer review rating 4.4/5

Mr O. H. J. Solo - 24/09/2019 Confirmed reviews ALL

I am satisfied - quiet room , no traffic-disturbance - helpful staff - all went well - taxi to Rodoviaria NR (for Ibis-guests ) - just rs 30 - nice prise

Dear Odd Horsdal j., We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliana Seki Sub manager
Customer review rating 4.4/5

Adelia L. Business - 22/09/2019 Confirmed reviews ALL

Very good

Dear Adelia, We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliana Seki Sub manager
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