ibis Copacabana Posto 5 3 stars

Customer review rating (ALL Rating) 4.2/5 2,883 reviews

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Description

Hotel extras

  • Excellent location near the beaches of Copacabana and Ipanema

  • Sunshade, cooler and beach towels loan

  • Pet Friendly Hotel. We welcome pets weighing up to 15kg!

  • Small pets welcome for an extra charge.

Our accommodation(s)

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Hotel location

ibis Copacabana Posto 5

Rua Xavier Da Silveira 82, Copacabana
22061010 RIO DE JANEIRO
Brazil

GPS:-22.97612, -43.19187

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KICTHEN

Enjoy the pleasure of good à la carte food in a modern and casual atmosphere. Open daily from 6:30 to 22:30. You will also enjoy our happy hour with karaoke, every Wednesday and Friday.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,883 reviews

TripAdvisor Rating  4.5/5  1,563 reviews

Certificate of excellence 2024

Outstanding Service from Tadeu

TripAdvisor rating 5.0/5

Kaz P TripAdvisor review

We had an excellent experience with Tadeu at the front desk during our stay at the Ibis Copacabana. From the moment we checked in, Tadeu was incredibly welcoming, professional, and efficient. He went above and beyond to ensure all our needs were met and always greeted us with a smile. His helpfulness and friendly demeanor made our stay even more enjoyable. Thank you, Tadeu, for your outstanding service!

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Boa experiencia

Prezado(a) hóspede, Agradecemos imensamente pelo seu feedback positivo. É gratificante saber que sua experiência foi satisfatória. Esperamos recebê-lo(a) novamente em breve para mais momentos agradáveis. Atenciosamente, ibis Copacabana Posto 5

Safe location near metro and beach

Customer review rating 4.5/5

Judith Solo - Confirmed reviews ALL

Staff were helpful and friendly. The hotel was safe and quiet. Only a few minutes walk to the beach and right by the metro. Also very easy to get a cab or uber to anywhere.

Dear Judith, Thank you for your kind words about our location, staff, and overall atmosphere. We are delighted to hear that you found our hotel safe and convenient for your travels. Your feedback motivates us to continue providing excellent service. Best regards, ibis Copacabana Posto 5

Horrible

Customer review rating 0.5/5

Ade Solo - Confirmed reviews ALL

I reported that my money was stolen from my room but nothing was done about it. The primary suspect was the housekeeper as she was the only one that accessed my room in my absence throughout my stay.

Dear Ade, Thank you for sharing your concerns. We take matters of security very seriously and encourage guests to report any incidents directly to our management. Your feedback is vital for our ongoing efforts to ensure a safe environment for all guests. Best regards, ibis Copacabana Posto 5

Good location, rooms could use more maintenance and cleaning

Customer review rating 2.0/5

Augusto Couples - Confirmed reviews ALL

The hotel is well located and did its job. However, there were a few negative things: • windows did not seal properly making is noisy early in the morning • cleanliness was not up to standard: upon arrival the bed linen was damp and smelled bad; the door bathroom door was stained at the handle area, the sinkhole was dirty • table was falling • door at shower cubicle did not close properly and flooded the toilet every time I showered

Prezado Augusto, Agradecemos por compartilhar sua experiência em nosso hotel. Lamentamos que a sua estadia não tenha atendido às suas expectativas, especialmente em relação à manutenção e limpeza dos quartos. Suas observações sobre a vedação das janelas, a higiene das roupas de cama e as condições do banheiro são de extrema importância para nós e serão levadas em consideração para melhorias futuras. Nos esforçamos para proporcionar um ambiente confortável e limpo para todos os nossos hóspedes, e seu feedback nos ajuda a alcançar esse objetivo. Agradecemos novamente por nos informar, e esperamos ter a oportunidade de recebê-lo novamente em uma futura visita. Atenciosamente, ibis Copacabana Posto 5

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Other web-users rate our hotel

  • 1,194 reviews 9.7/10 Location
  • 1,405 reviews 5/10 Room
  • 1,600 reviews 7.3/10 Service
  • 61 reviews 6/10 WiFi
  • 901 reviews 6.4/10 Breakfast
  • 736 reviews 4.5/10 Cleanliness
  • 10 reviews 2.5/10 Wellness Area
  • 9 reviews 2.2/10 Pool

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