ibis Copacabana Posto 5 3 stars

Customer review rating (ALL Rating) 4.2/5 3,159 reviews

Best price
guarantee
ibis Copacabana Posto 5 - Image 1
ibis Copacabana Posto 5 - Image 2
ibis Copacabana Posto 5 - Image 3
ibis Copacabana Posto 5 - Image 4
Rua Xavier Da Silveira 82, Copacabana, 22061010 RIO DE JANEIRO, Brazil

Description

Hotel extras

  • Global Green Key Certification

  • Sunshade, cooler and beach towels loan

  • Pet Friendly Hotel. We welcome pets weighing up to 15kg!

  • Small pets welcome for an extra charge.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

ibis Copacabana Posto 5

Rua Xavier Da Silveira 82, Copacabana
22061010 RIO DE JANEIRO
Brazil

GPS:-22.97612, -43.19187

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KICTHEN

Enjoy the pleasure of good à la carte food in a modern and casual atmosphere. Open daily from 6:30 to 22:30. You will also enjoy our happy hour with karaoke, every Wednesday and Friday.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,159 reviews

Customer review rating 5.0/5

Terance L. Solo - Confirmed reviews ALL

Great location staff helps me right away

Dear Terance L., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our central location and the prompt assistance from our staff. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, ibis Copacabana Posto 5

Customer review rating 2.0/5

Kamaldeep S. V. Solo - Confirmed reviews ALL

Staff seemed to be doing the bare minimum — they were not welcoming, rarely smiled, and overall lacked hospitality. I requested a sheet change, but it was never done during my entire stay. My booking included breakfast for the first two days, but on the second day, I was stopped at the restaurant because they had not updated it properly in their system. I travelled alone and paid full price, so I expected a much better experience and level of service than this.

Dear Kamaldeep S. V., Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for not meeting your expectations in terms of hospitality and service. It is our goal to provide a welcoming atmosphere, and we regret that our staff did not convey this during your visit. Additionally, we understand the inconvenience caused by the oversight with your breakfast inclusion and the lack of timely housekeeping. We appreciate your comments as they highlight areas where we can improve our service offerings. We hope to have the opportunity to provide you with a better experience in the future. Goodbye, ibis Copacabana Posto 5

Customer review rating 4.0/5

Carlos H. D. N. Couples - Confirmed reviews ALL

Good stay

Dear Carlos H. d. N., Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you appreciated our location and enjoyed your time at the hotel. Goodbye and best regards, ibis Copacabana Posto 5

Customer review rating 3.5/5

Xavier D. Solo - Confirmed reviews ALL

Good location, very efficient and flexible staff at reception, room ok, you get what you pay for and that is very acceptable.

Dear Xavier D., Thank you for your feedback regarding your recent stay. We appreciate your positive remarks about our location and staff. We continuously strive to provide value for our guests, and we are pleased that you found your experience acceptable. Goodbye, and best wishes, ibis Copacabana Posto 5

Customer review rating 3.5/5

Darell J. B. Couples - Confirmed reviews ALL

Breakfast was awesome. I love the variety. It was better than expected. The warmth and helpfulness of the staff was amazing.

Dear Darell J. B., Thank you for your kind words about our staff and breakfast offerings. We are pleased to know that your experience exceeded expectations in these areas. Your feedback is invaluable to us as we continually strive to enhance our guest experience. Best regards, ibis Copacabana Posto 5

Other web-users rate our hotel

  • 1,401 reviews 9.8/10 Location
  • 1,618 reviews 4.6/10 Room
  • 2,053 reviews 8.1/10 Service
  • 38 reviews 8.1/10 WiFi
  • 964 reviews 7.1/10 Breakfast
  • 882 reviews 4.2/10 Cleanliness
  • 17 reviews 2.4/10 Wellness Area
  • 6 reviews 1.7/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Rio de Janeiro