ibis Copacabana Posto 5 3 stars

Customer review rating (ALL Rating) 4.1/5 3,055 reviews

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Rua Xavier Da Silveira 82, Copacabana, 22061010 RIO DE JANEIRO, Brazil

Description

Hotel extras

  • Excellent location near the beaches of Copacabana and Ipanema

  • Sunshade, cooler and beach towels loan

  • Pet Friendly Hotel. We welcome pets weighing up to 15kg!

  • Small pets welcome for an extra charge.

Our accommodation(s)

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Hotel location

ibis Copacabana Posto 5

Rua Xavier Da Silveira 82, Copacabana
22061010 RIO DE JANEIRO
Brazil

GPS:-22.97612, -43.19187

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KICTHEN

Enjoy the pleasure of good à la carte food in a modern and casual atmosphere. Open daily from 6:30 to 22:30. You will also enjoy our happy hour with karaoke, every Wednesday and Friday.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  3,055 reviews

TripAdvisor Rating  4.3/5  1,586 reviews

Certificate of excellence 2024

Adequate - close to beach

TripAdvisor rating 3.0/5

C3ontheroad TripAdvisor review

We requested 2 rooms away from the elevators -- 2 months in advance when we booked the rooms. They emailed and said they would try. When we got there, both our rooms where right in front of the elevators. We requested to be on the same floor too. THat did not happen. They indicated they were very busy .... managing requested rooms 2 months in advance happens in the US easily with good management skills. Staff was not that friendly. Rooms were very small. We hardly could move around with our luggages on the floor.

Dear C3ontheroad, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced with your room assignments. We understand that these requests are important for our guests' comfort, and we appreciate your advance planning. While we strive to accommodate all preferences, there are occasions when we may be unable to fulfill every request due to high occupancy levels. We also regret to hear that the size of the rooms did not meet your expectations and that our staff's demeanor fell short of your expectations. Your comments have been duly noted, and we will continue to work on improving our guest experience. Thank you once again for your input. We hope to have the opportunity to welcome you back in the future. Best regards, ibis Copacabana Posto 5

Customer review rating 0.5/5

John A. C. Solo - Confirmed reviews ALL

Good location, poor customer service, dirty room.

Dear John A. C., Thank you for your feedback regarding your recent stay. We are pleased that you appreciated our location; however, we regret to learn about your experiences with customer service and room cleanliness. Your comments will be taken into consideration as we strive to improve our services. Best regards, ibis Copacabana Posto 5

Customer review rating 4.5/5

James A. Solo - Confirmed reviews ALL

I enjoyed the stay,staff were helpful.

Dear James A., Thank you for sharing your positive experience. We are delighted to hear that you enjoyed your stay and found our staff to be helpful. Your feedback is greatly appreciated and motivates us to maintain our high standards. Best regards, ibis Copacabana Posto 5

Customer review rating 4.0/5

Carlos H. D. N. Couples - Confirmed reviews ALL

I liked the hotel, will probably be back. Only one issue, an elevator was broken all the days I stayed.

Dear Carlos H. d. N., Thank you for your positive feedback regarding our location and cleanliness. We appreciate your understanding about the elevator issue during your stay. Your comments are valuable to us, and we look forward to welcoming you back in the future. Best regards, ibis Copacabana Posto 5

Customer review rating 4.0/5

Leonardo G. G. Business - Confirmed reviews ALL

Clean space, well located, great staff, functional breakfast

Prezado Leonardo G. G., Agradecemos imensamente pelo seu feedback positivo. É gratificante saber que você apreciou nossa localização, limpeza e a atenção da nossa equipe, assim como o café da manhã funcional. Esperamos recebê-lo novamente em sua próxima visita. Atenciosamente, ibis Copacabana Posto 5

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Other web-users rate our hotel

  • 1,324 reviews 9.8/10 Location
  • 1,538 reviews 4.7/10 Room
  • 1,894 reviews 7.9/10 Service
  • 34 reviews 6.2/10 WiFi
  • 923 reviews 7.1/10 Breakfast
  • 821 reviews 4.3/10 Cleanliness
  • 8 reviews 1/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.