ibis Copacabana Posto 5 Hotel 3 stars

Customer review rating (ALL Rating) 4.4/5 8,257 reviews

ALLSAFE approved hotel

ibis Copacabana Posto 5
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+ 13 Services

Hotel extras

  • Excellent location near the beaches of Copacabana and Ipanema

  • Sunshade, cooler and beach towels loan

  • Advantage 3

  • Advantage 4

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Copacabana Posto 5

Rua Xavier Da Silveira 82
Copacabana
22061010 rio de janeiro
brazil

Tel: +552137212900

Check-in from 14h00

Check out up to 12h00

  • ONIBUS CENTRO PARA COPACABANA :  314 455 484

  • RODOVIÁRIA :  RODOVIÁRIA NOVO RIO

  • ESTACAO DE METRO :  LINHA 1 CANTAGALO

  • By plane

    AEROPORTO GALEÃO At 22.5km / 13.98 miles

  • By plane

    SANTOS DUMONT At 11km / 6.84 miles

GPS :-22.976532, -43.191619

Hotel services

IBIS KICTHEN

Enjoy the pleasure of good à la carte food in a modern and casual atmosphere. Open daily from 6:30 to 22:30. You will also enjoy our happy hour with karaoke, every Wednesday and Friday.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 231 rooms
    • 6 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • 16 floors
  • Languages spoken at the hotel
    • Portuguese
    • Spanish
    • English
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception

Our accommodation(s)

Enjoy relaxing in Copacabana, with all the comforts of our modern apartments and free WIFI.

Our guest reviews for
ibis Copacabana Posto 5

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

8,257 reviews

TripAdvisor Rating 4.0/5

1,090 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located

Customer review rating 4.5/5

Rafael O. Solo - 29/10/2021 Confirmed reviews ALL

Perfect location, excellent breakfast and great rooms

Dear Guest good evening. We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Flávia do Amaral Gerente Geral Ibis RJ Copacabana Posto 5

Cleaning was dissapointing

Customer review rating 2.0/5

Rafael Couples - 23/10/2021 Confirmed reviews ALL

towels were dirty, sheets were almost grey with the low level of maintenance of cleanliness, bathroom had mold in the walls

Dear guest good morning. Thank you for taking the time to tell us about your experience at the ibis Copacabana Posto 5. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Flávia do Amaral Gerente Geral Ibis RJ Copacabana Posto 5

Great Hotel / Copa

TripAdvisor rating 5.0/5

Discover687835 19/10/2021 TripAdvisor review

Great hotel / Nice location. Super 3 stars hotel Copacabana. I have use this hotel on 3 Trips - ca 45 days. Very Nice Street and best location. I use Novitel Leme. Farmont copa and Ibis posto 5 copa! I come back latet! Platinum member Paal Ryen

Hello good evening, thank you for you comments Regards

Nice hotel and location

Customer review rating 4.5/5

Paal R. Couples - 18/10/2021 Confirmed reviews ALL

I have stays total 30 days here on this RJ trip! This hotel is Nice and good location! Today i Get over 60 days And waiting fore my Platinum status / Thx

Dear guest good morning. We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Flávia do Amaral Gerente Geral Ibis RJ Copacabana Posto 5

Top

Customer review rating 5.0/5

Ronair Families - 13/10/2021 Confirmed reviews ALL

Otima

Dear guest good evening. We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Flávia do Amaral Gerente Geral Ibis RJ Copacabana Posto 5

Very well located and near of everything.

Customer review rating 5.0/5

Vilcimar M. Couples - 01/09/2021 Confirmed reviews ALL

We were very happy to find a hotel like Ibis. My only concern was about the bathroom ventilation with was off all the time. Anything else, was wonderful, including our belongs that were very well protected. Even though I live in New York City, I was born in Rio. Obrigado ❤

Dear guest good evening. We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Flávia do Amaral Gerente Geral Ibis RJ Copacabana Posto 5

well located, but had infrastructure glitches

Customer review rating 3.0/5

Camila Business - 25/08/2021 Confirmed reviews ALL

the staff was very nice and attentive, the hotel is well located, but some glitches interfered with the experience: the shower made a huge noise on its pipes and I was affraid it could burst, the hair dryer didnt work.

Dear guest good evening. Thank you for taking the time to tell us about your experience at the ibis Copacabana Posto 5. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Flávia do Amaral Gerente Geral Ibis RJ Copacabana Posto 5
Customer review rating 2.5/5

Anonymous Solo - 06/08/2021 Confirmed reviews ALL

The Employee super nice the room smell bad the towel and sheets was dark white all old and disgusting I real was afraid to sleep that bed must have new towels and sheets

Dear guest good evening. Thank you for taking the time to tell us about your experience at the ibis Copacabana Posto 5. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Flávia do Amaral Gerente Geral Ibis RJ Copacabana Posto 5

Great stay

Customer review rating 5.0/5

Marcos Families - 06/08/2021 Confirmed reviews ALL

It was really a great staying with you guys felt very safe in this area and the staff was very kind

Dear guest good evening. We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Flávia do Amaral Gerente Geral Ibis RJ Copacabana Posto 5

Nice Stay!

Customer review rating 4.5/5

Bruno G. Business - 04/08/2021 Confirmed reviews ALL

The hotel has an excellent location and the services were great!

Dear guest good evening. We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Flávia do Amaral Gerente Geral Ibis RJ Copacabana Posto 5

Well located.

Customer review rating 3.5/5

Jose S. Business - 31/07/2021 Confirmed reviews ALL

Room cleaning could have been better.

Dear guest good evening. We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Flávia do Amaral Gerente Geral Ibis RJ Copacabana Posto 5

good stay

Customer review rating 4.5/5

Alexandre Business - 07/07/2021 Confirmed reviews ALL

Room nice and clean

Dear guest good evening. We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Flávia do Amaral Gerente Geral Ibis RJ Copacabana Posto 5

Outstanding option of stay with great location

TripAdvisor rating 5.0/5

ederfs2020 Solo travel - 11/01/2020 TripAdvisor review

This was the 4th time I stayed in this property. Everytime I visit Rio it is hard for me to think about any other Hotel that offers such great location at a reasonable and affordable price. The rooms are pretty clean, with great air conditioning system, a confortable bed, good lightening (provided by the lamps and also by the natural light that comes from the large window), a safe (which is a very good thing to store the belongings you don´t want to carry with you all the time), great shower and depending on the location of your room you might even be able to have a nice view of the architecture in Copa as well as a view of the beautiful mountains of Rio. In regards to the service, I have to say how passionate I am with the staff. At the front desk I have to highlight Vinicius, Yasmin and Guilherme for their outstanding performance. As a professional from the customer experience industry I have to say that, considering it is an economic hotel, they are always making sure to deliver an upscale service and I have to leave a big THANK YOU to them for such deed. The housekeeping staff is also a team that deserves recognition, for always being with a great smile on their faces even though they´re dealing with extremely high temperatures in the summertime of Rio to clean the rooms. You are all amazing!!! I have recently noticed that, thankfully, Accor has been investing in providing more food and beverage services in their Hotels (e.g. Adagio Barra Funda in SP and now I witnessed Ibis Posto 5 RJ). So now, guests at Ibis Copacabana Posto 5, may enjoy breakfast (buffett style at fix price per person with good variety of fruits, yougurt, pastry, scrambled eggs, good coffee machine, Twinings tea, etc.), Lunch (buffett style at a fix price per person from Mondays to Thursdays), Feijoada for lunch (buffett style at a fix price per person on Fridays), Saturday lunch (a la carte) and Dinner (a la cart from Mondays to Saturdays). In my point of view I have just to bring to attention a few points that are important and caused an impact in my perception: - I truly believe that starting breakfast at 06:30am is not early enough, specially because during the summer time this year the sun rises very early and I noticed some guests waiting for the buffett to be ready so they could go to the beach or to the tours they planned. Many tours pick the guests up at the hotels very early. And I have to say that some of the days the buffett opening time was later than 06:30am.

Nice localization

TripAdvisor rating 4.0/5

Extraordinary489824 Business - 17/12/2019 TripAdvisor review

Very close to Cantagalo Station (metro/underground), hotel nice and clean, near to restaurant, stories, beach and others facilities, delicious breakfast, safety place too. Reception very kind and well educated.

Hello, Thank you for sharing your experience at Ibis Copacabana Posto 5. Hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, however...

TripAdvisor rating 3.0/5

alvaroerge Business - 11/12/2019 TripAdvisor review

The location, nearby the beach and a subway station is a very good thing. The services and personal are the Ibis standard, except for the the breakfast. The space for the breakfast is small for the hotel size. The food options are limited and the staff is insuficcient for the quantity of meals in the morning. As an example, I would give a 10 for the breakfast at the Ibis Stopera in Amsterdam, a 8 for the breakfast at the Ibis Salvador Rio Vermelho and a 5 for the breakfast at the Ibis Copacabana Posto 5.

Thank you very much for telling us about your experience at Ibis Copacabana Posto 5. I´m sure that your feedback is very important for us to keep improving our service. Hope to see you again.

Bad dependencies

TripAdvisor rating 1.0/5

Sandro T Family - 20/11/2019 TripAdvisor review

I travelled with my family and booked 2 rooms 6 months before my trip and i put a recommendation to stay in the same floor. According to the attendent the hotel was crowded, then because of it was impossible stayed in the same floor. Also, there were no proper room, due it they put us in a disability room in a bad situation (lamps did not work, toilet leak, shower broked, with no bedding), terrible service. The another issue was because disability has low height for things, such as mirror, sink, bed, etc... and i have 1,83m height. I just want to let you know, in order to it is not happening anymore with someone that tried to have a good weekend with her / his family, but was not possible due to the horrible experience into a Ibis hotel.

As intended

TripAdvisor rating 4.0/5

soricardo Solo travel - 28/10/2019 TripAdvisor review

Ibis is no more than adequate and this is what it intends to be. Bedrooms are not big but large enough to be comfortable.Maintenance and cleanliness are commendable. Glaucia took very good care of my room, adjusting cleaning time to the hours I would be out. Not much toiletries but always replaced. Do not expect a five star breakfast, but I found there all I want for breakfast, including a delicious freshly made pão de queijo. Fast check-in, fast check-out, great location, few steps from the metro station, three blocks from the beach, all shops one may need almost by the door.

Great location, nice design but staff need to lift their game

TripAdvisor rating 3.0/5

Rick B Business - 20/09/2019 TripAdvisor review

I delivered shorts for laundry on Monday Am well before 10am pickup and ended up getting them back thursday 11am. The night staff did apologise but the thurs 19th daytime staff were bored by the whole thing, and did not deliver the shorts to my room depiste promising me (given that laundry was 48 hours late) that they would

Great Hotel

TripAdvisor rating 5.0/5

Edvor Couples - 15/08/2019 TripAdvisor review

The hotel is situated in a very nice area close to restaurants, pubs and the beach. The breakfast served is also very nice and great value for money. The hotel staff is very friendly and helpful. we really enjoyed our stay!

Great cost-benefits ratio

TripAdvisor rating 4.0/5

Dalton S Business - 08/06/2019 TripAdvisor review

We choose this hotel on Saturday due to work meeting and its location near to Duque de Caxias city. Novotel Porto Atlântico is great for business stays. The breakfast rate is fair with good variates among American, continental and Brazilian dishes. I´ve been there on 2016 Olympic Games with my family. Although it´s near from downtown and its attratcions (City Aquarium, several museums and historical sites) and 2 min walking distance from tram, I recommend only for business stays.

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