ibis Copacabana Posto 5 Hotel 3 stars

Good service overall, great location. Good restaurant with reasonably priced meals. Especially enjoyed the feijoada on Friday.

Close to subway, stores, restaurants, beach. Breakfast was good.

I receeived a good treatment and attention since I arrived till when leaved. Silence in room. Good stay

The hotel is well located, the staff is really gentle and professional, good breakfast and I like Ibis’ bed. It’s really comfortable. I recommend!

Great hotel, very clean, comfortable bed, friendly staff, good price

The room was dirty, bathroom in a very bad state. It's the first time I saw that in a iBis, very disappointed.

The hotel is very well located, nearby Copacabana beach and several bars and restaurants in a sort of safe place in Rio. The room 1464 was comfortable and quiet, I was by myself, but a bit dirt when I got in. I wasn't wearing flip flops and my feet got dirty just walking whithin the room. The breakfast was not included and is pricey if you want to pay for it apart.

This was the 4th time I stayed in this property. Everytime I visit Rio it is hard for me to think about any other Hotel that offers such great location at a reasonable and affordable price. The rooms are pretty clean, with great air conditioning system, a confortable bed, good lightening (provided by the lamps and also by the natural light that comes from the large window), a safe (which is a very good thing to store the belongings you don´t want to carry with you all the time), great shower and depending on the location of your room you might even be able to have a nice view of the architecture in Copa as well as a view of the beautiful mountains of Rio. In regards to the service, I have to say how passionate I am with the staff. At the front desk I have to highlight Vinicius, Yasmin and Guilherme for their outstanding performance. As a professional from the customer experience industry I have to say that, considering it is an economic hotel, they are always making sure to deliver an upscale service and I have to leave a big THANK YOU to them for such deed. The housekeeping staff is also a team that deserves recognition, for always being with a great smile on their faces even though they´re dealing with extremely high temperatures in the summertime of Rio to clean the rooms. You are all amazing!!! I have recently noticed that, thankfully, Accor has been investing in providing more food and beverage services in their Hotels (e.g. Adagio Barra Funda in SP and now I witnessed Ibis Posto 5 RJ). So now, guests at Ibis Copacabana Posto 5, may enjoy breakfast (buffett style at fix price per person with good variety of fruits, yougurt, pastry, scrambled eggs, good coffee machine, Twinings tea, etc.), Lunch (buffett style at a fix price per person from Mondays to Thursdays), Feijoada for lunch (buffett style at a fix price per person on Fridays), Saturday lunch (a la carte) and Dinner (a la cart from Mondays to Saturdays). In my point of view I have just to bring to attention a few points that are important and caused an impact in my perception: - I truly believe that starting breakfast at 06:30am is not early enough, specially because during the summer time this year the sun rises very early and I noticed some guests waiting for the buffett to be ready so they could go to the beach or to the tours they planned. Many tours pick the guests up at the hotels very early. And I have to say that some of the days the buffett opening time was later than 06:30am.

Great location, good room amenities, kind front desk staff! The only big problem was at breakfast, everyday it was crowded and hard to find a place to seat, the staff was not agile enough to clean tables and replace food, cutlery, plates and napkins. It was New Years days so I believe the hotel was at full capacity.

Nice staff, very friendly. Breakfast nice, fair price. The problems were: - Bathroom smelling because of mold - Air conditioner turning off during the night, code CH 29 on the control panel for 5 minutes or so and the off. We had to wake up 2 to 3 times during the night to turn it on. We called reception two times about the problem, but we could tell they were already aware and could do nothing to solve it. Even so they sent a mantainance guy.

Short staying it’s a simple hotel but doesn’t smells good, besides that the quality of the towels are terrible, look like sand paper.

Great location, room of good size, breakfast improvable

Very close to Cantagalo Station (metro/underground), hotel nice and clean, near to restaurant, stories, beach and others facilities, delicious breakfast, safety place too. Reception very kind and well educated.

The location, nearby the beach and a subway station is a very good thing. The services and personal are the Ibis standard, except for the the breakfast. The space for the breakfast is small for the hotel size. The food options are limited and the staff is insuficcient for the quantity of meals in the morning. As an example, I would give a 10 for the breakfast at the Ibis Stopera in Amsterdam, a 8 for the breakfast at the Ibis Salvador Rio Vermelho and a 5 for the breakfast at the Ibis Copacabana Posto 5.

The hotel was fine, the kitchen/dining area staff were a challenge to deal with.