Grand Mercure SP Itaim Bibi 5 stars

Customer review rating (ALL Rating) 4.4/5 1,262 reviews

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Description

Hotel extras

  • Relaxation area with heated pool, pool bar, sauna and gym.

  • A space for corporate and social events with capacity for up to 210 people

  • Ideal for families! Picnic area and tents for children for your stay

  • Instagrammable art gallery in hotel lobby

  • Close to major hospitals (Rede D'or, Sancta Maggiore, and Sírio-Libânes)

Our accommodation(s)

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Hotel location

Grand Mercure SP Itaim Bibi

Rua Tenente Negrao, 200, Itaim Bibi
04530030 SÃO PAULO
Brazil

GPS:-23.58477, -46.67274

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

itaIN Restaurant

ItaIN breathes dynamism with an aura of modernity, offering comfortable modular spaces overlooking the garden. The restaurant serves contemporary cuisine, reinforcing the Brazilian essence of the brand.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,262 reviews

Customer review rating 5.0/5

Alena K. Solo - Confirmed reviews ALL

I had the pleasure of staying at your hotel during my visit to São Paulo, and I would like to thank the whole team for such a wonderful experience. Everyone at the hotel was very friendly, cheerful, and welcoming. The breakfast staff were lovely, the housekeeping team was excellent, and overall the atmosphere was warm and pleasant throughout my stay. However, I especially want to mention Rafaella, who truly made my experience exceptional. As I was traveling solo, arriving in a new city could sometimes feel a little overwhelming, but she immediately made me feel comfortable and well taken care of from the moment of check-in. During my stay, she was always kind, attentive, and genuinely helpful. Whenever I saw her, she would recommend places to visit and things to do, always thinking about what would be best for me as a solo traveler in São Paulo. Her recommendations and attitude made a real difference in my experience of the city. All of your staff were amazing, but Rafaella was definitely the highlight for me, and I wanted to make sure her kindness and professionalism were recognized. Thank you again for the excellent hospitality

Customer review rating 2.5/5

Leonardo G. D. T. Business - Confirmed reviews ALL

just enough, somehow rundown hotel. It is a petty that Grand mercure brand is used and wasted in this hotel that has nothing "Grand"

Customer review rating 3.5/5

Jessica C. D. Z. V. Business - Confirmed reviews ALL

The hotel looks nice in the reception area, and it was very clean. However, if you need something from reception, it might not be as straightforward as you'd like. I had to change rooms and the second one had the closet and table with heavy tears/scratches on certain parts, which, again, is not what you'd expect from a 5-star

Customer review rating 2.0/5

Gaston R. Business - Confirmed reviews ALL

The stay was good but I never get the invoice in my email and I meed to have mu assitant call the hotel a get a copy. O dont know why they dont print for me at chexkout. It aholens every time

Customer review rating 5.0/5

Daniel R. B. Business - Confirmed reviews ALL

Excellent service, comfortable stay

Thank you for your kind words! We are delighted to know that the service and comfort met your expectations. Welcoming our guests with care and dedication is at the heart of everything we do at our Brazilian Home. We hope to welcome you back very soon! Warm regards, Flavia Constantino – Guest Relations

Other web-users rate our hotel

  • 266 reviews 9.1/10 Location
  • 563 reviews 7.6/10 Room
  • 694 reviews 8.5/10 Service
  • 9 reviews 4.5/10 WiFi
  • 357 reviews 4.9/10 Comfort
  • 320 reviews 8.2/10 Breakfast
  • 199 reviews 8/10 Cleanliness
  • 139 reviews 7.4/10 Vibe

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