Grand Mercure SP Itaim Bibi 5 stars

Customer review rating (ALL Rating) 4.4/5 1,230 reviews

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Description

Hotel extras

  • Relaxation area with heated pool, pool bar, sauna and gym.

  • A space for corporate and social events with capacity for up to 210 people

  • Ideal for families! Picnic area and tents for children for your stay

  • Instagrammable art gallery in hotel lobby

  • Close to major hospitals (Rede D'or, Sancta Maggiore, and Sírio-Libânes)

Our accommodation(s)

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Hotel location

Grand Mercure SP Itaim Bibi

Rua Tenente Negrao, 200, Itaim Bibi
04530030 SÃO PAULO
Brazil

GPS:-23.58477, -46.67274

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

itaIN Restaurant

ItaIN breathes dynamism with an aura of modernity, offering comfortable modular spaces overlooking the garden. The restaurant serves contemporary cuisine, reinforcing the Brazilian essence of the brand.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,230 reviews

Customer review rating 3.0/5

Nigel S. P. Couples - Confirmed reviews ALL

Enjoyable apart from noise from voices and building work at 7am every day of our stay

Dear Guest, Thank you very much for sharing your feedback with us. We are delighted to hear that you found our staff friendly and that, overall, you had an enjoyable stay. Our team will be very happy to know that their efforts helped make your experience pleasant. At the same time, we sincerely apologize for the inconvenience caused by the noise from voices and the construction work nearby during the early morning. Unfortunately, the construction is taking place outside the hotel and is beyond our control, but we completely understand how this may have impacted your comfort and rest. We truly appreciate your understanding and hope to have the opportunity to welcome you back for an even more peaceful and enjoyable stay. Kind regards, Flavia Constantino – Guest Relations

Customer review rating 5.0/5

Fernanda M. Business - Confirmed reviews ALL

Very well trained employees.

Dear Guest, Thank you very much for sharing your kind feedback with us. We are delighted to know that you enjoyed the comfort, cleanliness, and size of your room, as well as the overall atmosphere of the hotel. It is also wonderful to hear that our team made such a positive impression with their service. A special thank you for recognizing Guilherme and Lima during your check-in. We will be sure to share your compliments with them, as acknowledgments like yours are a great source of motivation for our entire team. We truly hope to welcome you back again soon for another pleasant stay. Kind regards, Flavia Constantino - Guest Relations

Customer review rating 5.0/5

Maleni M. R. Couples - Confirmed reviews ALL

Staff was phenomenal, we felt very welcomed, the food was great and the bar staff was excellent as well. Would absolutely stay here again.

Thank you so much for your wonderful review! We’re truly delighted to hear that you felt so welcomed by our team and that you enjoyed the food and bar service. Your kind words about our phenomenal staff mean a great deal to us. We would be absolutely thrilled to welcome you back again! Kind regards, Flavia Constantino – Guest Relations

Customer review rating 5.0/5

Samuel V. Solo - Confirmed reviews ALL

Great

Muito obrigada pela sua excelente avaliação! Foi um prazer lhe receber em nossa Casa Brasileira. Esperamos que possa retornar em breve! Atenciosamente, Flavia Constantino - Guest Relations

Customer review rating 4.0/5

Peter H. Business - Confirmed reviews ALL

Nice and convenient hotel for business. Fine room with a balcony. Nice and service minded staff.

Thank you for sharing your feedback with us. We’re pleased to know that you found the hotel convenient for business, enjoyed your room with a balcony, and appreciated our service-minded staff. At the same time, we regret that the check-in, check-out, and breakfast experience felt only average. Your comments are very important and will be shared with the respective teams so we can continue improving these touchpoints. We hope to welcome you back on your next business trip for an even better stay. Kind regards, Flavia Constantino – Guest Relations

Other web-users rate our hotel

  • 264 reviews 9.3/10 Location
  • 574 reviews 7.9/10 Room
  • 699 reviews 8.4/10 Service
  • 10 reviews 5.9/10 WiFi
  • 309 reviews 8.1/10 Breakfast
  • 203 reviews 8.3/10 Cleanliness
  • 139 reviews 7.4/10 Vibe

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