Grand Mercure SP Itaim Bibi 5 stars

Customer review rating (ALL Rating) 4.4/5 1,060 reviews

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Description

Hotel extras

  • Relaxation area with heated pool, pool bar, sauna and gym.

  • A space for corporate and social events with capacity for up to 210 people

  • Ideal for families! Picnic area and tents for children for your stay

  • Instagrammable art gallery in hotel lobby

  • Close to major hospitals (Rede D'or, Sancta Maggiore, and Sírio-Libânes)

Our accommodation(s)

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Room 1

Hotel location

Grand Mercure SP Itaim Bibi

Rua Tenente Negrao, 200, Itaim Bibi
04530030 SÃO PAULO
Brazil

GPS:-23.58477, -46.67274

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

itaIN Restaurant

ItaIN breathes dynamism with an aura of modernity, offering comfortable modular spaces overlooking the garden. The restaurant serves contemporary cuisine, reinforcing the Brazilian essence of the brand.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,060 reviews

TripAdvisor Rating  4.4/5  2,755 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Monica J. M. Couples - Confirmed reviews ALL

Great hotel with great staffing

TripAdvisor rating 5.0/5

João Paulo M Business - TripAdvisor review

Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to know you had a great stay and that our team, especially Thayla from our Security team, made a positive impression. Your recognition means a lot, and we’ll be sure to pass along your special thanks to her. We’re also happy to hear that you’ve noticed improvements in our breakfast we’ve been working hard on both the quality and ambiance, and your feedback confirms we’re on the right track. It was a pleasure having you with us, and we look forward to welcoming you back soon! Warm regards,

Great Birthday Experience

TripAdvisor rating 5.0/5

Carrie T TripAdvisor review

Dear , Thank you so much for your kind words. We're truly glad to know you enjoyed your birthday stay with us and that the surprise added a special touch to your celebration. It’s wonderful to hear that you appreciated the service, breakfast, and the views of São Paulo. Your recommendation means a lot to us. We hope to welcome you and your enamorado back again soon! Warm regards,

Well located, nice beds and room space

Customer review rating 4.0/5

Rodrigo M. Couples - Confirmed reviews ALL

Dear Rodrigo, Thank you very much for taking the time to share your experience with us. We’re glad to know you enjoyed the location, room comfort, and overall stay at Grand Mercure Itaim. However, we truly regret the inconvenience you experienced regarding the room allocation and the late check-out request. As valued Silver members of the ALL – Accor Live Limitless program, you deserve a seamless and respectful experience, and we sincerely apologize for not fully meeting your expectations in this regard. Your feedback has been shared with our team to ensure improvements moving forward. We hope to have the opportunity to welcome you back soon and provide you with a flawless stay from start to finish. Sincerely, Flavia Constantino - Guest Relations

Very good!

TripAdvisor rating 5.0/5

PhilGlobal Business - TripAdvisor review

Thank you so much for your kind words! We're thrilled to hear that Emily, Leticia, and Armando made such a positive impact on your experience. It’s wonderful to know that our team contributed to making your stay memorable. We will be sure to share your compliments with them, as it’s always motivating to know that their hard work and dedication are appreciated. We hope to have the pleasure of welcoming you back soon for another fantastic experience!

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Other web-users rate our hotel

  • 5,184 reviews 9.9/10 Location
  • 5,462 reviews 9.7/10 Room
  • 14,517 reviews 9.9/10 Service
  • 100 reviews 9.6/10 WiFi
  • 2,623 reviews 9.9/10 Vibe
  • 2,089 reviews 9.8/10 Amenities
  • 2,081 reviews 8.9/10 Comfort
  • 2,028 reviews 9.8/10 Cleanliness

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