Grand Mercure SP Itaim Bibi 5 stars

Customer review rating (ALL Rating) 4.5/5 714 reviews

Hotel extras

  • Relaxation area with heated pool, pool bar, sauna, gym, and spa.

  • A space for corporate and social events with capacity for up to 210 people

  • Ideal for families! Picnic area and tents for children for your stay

  • Instagrammable art gallery in hotel lobby

  • Close to major hospitals (Rede D'or, Sancta Maggiore, and Sírio-Libânes)

ALLSAFE approved hotel

Our accommodation(s)

The rooms at Grand Mercure SP Itaim Bibi will surprise you! The different categories of room available are all spacious and designed to suit all your business and leisure needs. Perfect for your trip! Enjoy a well-deserved rest after a tiring journey. All rooms have free WiFi, 49" Smart TV, balcony and 24H room service. The hotel also has rooms for people with reduced mobility and rooms for office use.

Hotel location

Grand Mercure SP Itaim Bibi

Rua Tenente Negrao, 200, Itaim Bibi
04530030 SÃO PAULO

GPS:-23.585216, -46.672807

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

itaIN Restaurant

ItaIN breathes dynamism with an aura of modernity, offering comfortable modular spaces overlooking the garden. The restaurant serves contemporary cuisine, reinforcing the Brazilian essence of the brand.

Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  714 reviews

TripAdvisor Rating  4.5/5  2,250 reviews

Certificate of excellence 2023

Modern room and amenities = great value

TripAdvisor rating 4.0/5

Rambo6060 TripAdvisor review

Great sized rooms and gym equipment. The pool was a bit small and chilly though. Currently beside the hotel there is a commercial building being developed which woke us up each morning around 7:30 am. The staff were awesome, especially Andre and Hiam who were super helpful throughout our stay.

Hello! We appreciate the review and are very sorry that your experience at our hotel was impacted by the noise from the surrounding construction work. We hope to have another opportunity to serve you in our hotel in the future. Best regards, Mariana Freitas General Manager Grand Mercure SP Itaim Bibi

Great place to stay

TripAdvisor rating 5.0/5

Sidney M TripAdvisor review

Clean, cool, well located, and they welcomed me with a very personalized matter… new rooms, good bathroom and shower. Room service fast, great bed and sheets. Good TV options and wifi. Thank you so much! I always feel like home and I’ll continue to stay there everytime Im in São Paulo

Hello 494sidneym, , how are you? Thank you for your review and for choosing Grand Mercure SP Itaim Bibi. We strive to delight our guests through differentiated and quality services, so your positive assessment leaves us with a feeling of accomplishment and very happy. Come back soon! Sincerely || Ketery Santana || Coordenadora de Hospedagem

Will not stay there anymore

TripAdvisor rating 2.0/5

alejandroz292 TripAdvisor review

My daughter in law had a surgery the day before. So for her to leave her room and go to my wife's room this room had to be cleaned. As this only happened at 2 pm the hotel charged me half a day. Which I considered was not reasonable at all.

Hello, Thank you for sharing your experience with us! We are sorry we did not exceed your expectations, because for us the most important thing is to make our guests leave here wanting to return. Could you please explain what happened so that I can check internally? My contact is I hope to clarify what happened. Count on me! Best Regards, Ketery Santana

Very good location, view and friendly staff

TripAdvisor rating 4.0/5

Pablo C Couples - TripAdvisor review

We enjoy 5 nights including weekend, the view was excellent, breakfast was ok, room very comfortable, nespresso refilling great. The only thing was the construction going on next that started on saturday as well very early. Not the hotel’s fault but too noisy

Dear Mr. Pablo, How are you? I am sorry that your experience at our hotel was impacted by the noise from the construction work in the surrounding area. We are having an engineering company evaluate what can be done about the windows I hope you can return and have a better time with us! Best Regards, Ketery Santana

Great hotel in a great area

TripAdvisor rating 5.0/5

Vacation51432595589 TripAdvisor review

This was a Lovely hotel, great service. Rooms were really spacious and clean. In a great area that’s very safe and has a lot going on. Philip at the bar was so accommodating and makes a great cappuccino!

Dear Vacation51432595589, Thank you very much for sharing your experience here, with great joy I shared your kind and loving words with the whole team, especially with Philip, who was super happy with the beautiful recognition. We hope to see you again soon, it will be an honor! Warm Regards, Verena Bogéa General Manager

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Other web-users rate our hotel

  • 572 reviews 9.7/10 Location
  • 873 reviews 9.3/10 Room
  • 1,199 reviews 9.5/10 Service
  • 18 reviews 6.6/10 WiFi
  • 462 reviews 8.4/10 Breakfast
  • 442 reviews 7.9/10 Comfort
  • 308 reviews 9.3/10 Cleanliness
  • 303 reviews 9.2/10 Amenities

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