ibis São Paulo Ibirapuera Hotel 3 stars

Customer review rating (ALL Rating) 4.3/5 9,210 reviews

ALLSAFE approved hotel

Information message

ibis São Paulo Ibirapuera
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+ 13 Services

Hotel extras

  • 10-min. walk from the Ibirapuera Park

  • 14-min. drive to the São Paulo - Congonhas Airport

  • 7-min. drive from the Moema subway station

  • 17-min. drive to the São Paulo Expô

  • 33-min. drive to the Tietê Bus Terminal

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis São Paulo Ibirapuera

Avenida Santo Amaro 1411
04505002 são paulo
brazil

Fax: (+55)1143808877

Check-in from 12h00

Check out up to 12h00

  • CMTC:  516N 10 PC D GASTAO

  • METRO:  5 - LILÁS MOEMA

  • By plane

    CONGONHAS At 6km / 3.73 miles

  • By plane

    GUARULHOS At 33km / 20.51 miles

  • By train

    RODOVIARIA TIETE At 15km / 9.32 miles

GPS:-23.59635734, -46.67330146

Hotel services

Check-in from - Check out up to

In summary
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

IBIS KITCHEN

To make your experience even better, we have the ibis Kitchen Grill restaurant with its menu of grilled dishes and accompaniments, all prepared with the ibis touch. We also offer vegetarian dishes and desserts.

Our accommodation(s)

Our guest reviews for
ibis São Paulo Ibirapuera

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

9,210 reviews

TripAdvisor Rating 4.0/5

363 reviews

Boa estadia

Customer review rating 4.5/5

Andrea Couples - 11/01/2022 Confirmed reviews ALL

Legal!!

Very well located and good stay

Customer review rating 5.0/5

Patricia S. Solo - 06/01/2022 Confirmed reviews ALL

I felt like home. Everyone is very nice and professional. They treated with so much courtesy. The room is enough comfortable, shower and bed in a perfect size too ! I was worried at the beginning about safe staying, however I could trust I left all my stuffs exposed and everything was intact in the same place and way I left. Cleaning , reception , security and parking was absolutely perfect. Thank you.

Well located but noisy and bad internet connection

Customer review rating 3.0/5

Silvia Solo - 20/12/2021 Confirmed reviews ALL

The hotel is easily accessible by Avenida Santo Amaro close to Vila Olimpia, Itaim and Moema neighborhoods. However, the rooms facing the avenue are super noisy even at nigh. If you plan to work from the hotel be careful as the internet connection is very unstable and I need to use my mobile data to keep working... Rooms are super small, I had two piece of luggage and I could barely move around.

Prezada Sra. Silvia. É com grande prazer que recebemos sua avaliação! Ficamos muito felizes em saber que você teve uma boa experiência aqui no nosso hotel. Trabalhamos sempre para proporcionar bons momentos a nossos hóspedes. Levamos em consideração todos os comentários que recebemos, e os seus certamente terão a devida atenção para tentarmos melhorar. Cordialmente, Ibis São Paulo Ibirapuera

Invoice was not sent.

Customer review rating 3.5/5

Adriana S. Business - 10/12/2021 Confirmed reviews ALL

Hi, I'm still waiting the invoice regarding the payment that I did 1 month ago, I tried to contact by email many times to the people at the reception but i didnt receive any answer either(h9…), really bad Service. Regards, Adriana.

Boa tarde Sra. Adriana. A nota foi enviada pelo hotel e pelo link da Prefeitura de São Paulo no dia 10/12. Verifique a caixa de spam e o lixo eletrônico. Atenciosamente, Ibis Ibirapuera.

Well located but poor infrastructure

Customer review rating 2.0/5

A. V. Business - 09/12/2021 Confirmed reviews ALL

Location is great but infrastructure and services very poor. I travel for business and when I arrived the INTERNET was NOT working, called reception and they did not offer any help, so was not able to finish my work in time.

Prezado Sr. Alejandro. É com grande satisfação que recebemos sua avaliação! Anotamos todas as suas sugestões e vamos repassá-las aos setores responsáveis, sempre visando a melhoria de nossos serviços. Muito obrigado pela avaliação. Atenciosamente, Ibis São Paulo Ibirapuera

well located

Customer review rating 4.5/5

Tatiane M. Business - 09/12/2021 Confirmed reviews ALL

very good

Prezada Sra. Tatiane. É com grande prazer que recebemos sua avaliação! Ficamos muito felizes em saber que você teve uma boa experiência aqui no nosso hotel. Trabalhamos sempre para proporcionar bons momentos a nossos hóspedes. Esperamos revê-la em breve! Cordialmente, Ibis São Paulo Ibirapuera

Good stay, nice facilities and very well located

Customer review rating 5.0/5

Felipe Business - 08/12/2021 Confirmed reviews ALL

Agile check in and check out, nice customer experience with low friction points and fast response to customer demands

Prezado Sr. Felipe. É com grande prazer que recebemos sua avaliação! Ficamos muito felizes em saber que você teve uma boa experiência aqui no nosso hotel. Trabalhamos sempre para proporcionar bons momentos a nossos hóspedes. Esperamos revê-lo em breve! Cordialmente, Ibis São Paulo Ibirapuera

Well located

Customer review rating 3.5/5

Flavia Couples - 30/11/2021 Confirmed reviews ALL

Internet didn’t work during 2 days

Prezada Sra. Flávia. É com grande prazer que recebemos sua avaliação! Ficamos muito felizes em saber que você teve uma boa experiência aqui no nosso hotel. Trabalhamos sempre para proporcionar bons momentos a nossos hóspedes. Levamos em consideração todos os comentários que recebemos, e os seus certamente terão a devida atenção para tentarmos melhorar. Esperamos revê-la em breve! Cordialmente, Ibis São Paulo Ibirapuera

Recognition

Customer review rating 4.5/5

Pedro Business - 20/11/2021 Confirmed reviews ALL

Unlike some properties Ibis Ibirapuera recognized my status as Gold and even gave me some freebies. Loved the hotel and loved the stay.

Prezado Sr. Pedro. Ficamos muito felizes em receber sua avaliação! Nos alegra bastante saber que você teve uma ótima experiência em nosso. Muito obrigado por seus comentários, esperamos revê-lo em breve! Atenciosamente, Hotel Ibis São Paulo Ibirapuera

Rundown

Customer review rating 1.5/5

Gustavo B. Business - 15/11/2021 Confirmed reviews ALL

It felts like a 2-star hotel bedroom. It has a strange mattress, plastic ceiling in the bathroom, smelly bedsheets and corridors full of scratches and damaged walls.

Dear Gustavo Alberto B., It is with great satisfaction that we receive your evaluation! We take note of all your suggestions and we will pass them on to the responsible sectors, always aiming to improve our services. Thank you very much for the review. Yours sincerely, Ibis Sao Paulo Ibirapuera

Staff

Customer review rating 5.0/5

Tahir Business - 14/11/2021 Confirmed reviews ALL

Excellent staff, always willing to help. Extremely fast check-in service. The hotel is spotless and is centrally located.

Dear Tahir H., We very much appreciate your comments regarding your stay at the ibis São Paulo Ibirapuera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Best regards, Ibis Ibirapuera.

Cozy

Customer review rating 4.0/5

Marcel Business - 15/10/2021 Confirmed reviews ALL

Well located with a nice breakfast.

Prezado Marcel. É com grande prazer que recebemos sua avaliação! Ficamos muito felizes em saber que você teve uma boa experiência aqui no nosso hotel. Trabalhamos sempre para proporcionar bons momentos a nossos hóspedes. Esperamos revê-lo em breve! Cordialmente, Ibis São Paulo Ibirapuera

Breakfast

TripAdvisor rating 3.0/5

forfun126 Couples - 12/09/2018 TripAdvisor review

During my staying, the breakfast wasn't inclued on a daily rate. So I was a litle upset whend I was told amout that. Maybe I'll think twice before I my next stay at this Hotel. Another thing is that they charge 39 reais to keep the car at the garage. It' ridiculus!

Weekend in São Paulo

TripAdvisor rating 4.0/5

Dreamer716320 Family - 22/08/2018 TripAdvisor review

The apartment is well-divided, good and quiet air-conditioning, clean bathroom. The breakfast is hearty and plenty of choices. The attendance at check-in and check-out is quick and objective. Everything happened as planned

Nice place to stay at business trips

TripAdvisor rating 5.0/5

jmelare Business - 28/05/2018 TripAdvisor review

Nice acomodations and services, but the pillows could be smaller, I woke up a bit sore after two nights there. Other than that, everything is excellent. A very nice place to stay at business trips and reasonable location.

Good stay - and los property recovery.

TripAdvisor rating 5.0/5

M9321BMstepheng Business - 20/04/2018 TripAdvisor review

Well positioned, good value, clean, efficient hotel. I am very grateful to the kind and honest reception staff who promptly reunited me with some items I had left in the room's safe after I'd checked out.

TV?

TripAdvisor rating 4.0/5

pauloribeirob Business - 16/04/2018 TripAdvisor review

Everything was nice at the hotel, with the exception of the poor choice of tv channels. Since I have to complete 200 words, also there is a serious lack of transport options. No taxis nearby. Only Uber.

Excellent stay

TripAdvisor rating 5.0/5

rafaellribeiro05 Solo travel - 11/04/2018 TripAdvisor review

I had a great stay and would recommend this hotel for any lodging. The room is cozy and clean. The service was quick and enlightening at checkin and checkout. I was surprised by the structure of the hotel. Great value for money.

Weekend travel

TripAdvisor rating 4.0/5

rodrigoh846 Family - 29/01/2018 TripAdvisor review

Hotel with good benefit-cost. Although called by Ibirapuera name, a car is needed to go to the Ibirapuera Park and to the Ibirapuera Shopping. Rooms are a little small, but they are clean and confortable for sleeping.

Trip to São Paulo

TripAdvisor rating 5.0/5

Lugindo J Couples - 08/11/2017 TripAdvisor review

The Breakfast was a great confusion, a lot of People, At same time, and the attendants was the minnimum....the rooms can be more clean, have a good localization , but it’s necessary to improve the breakfast.

We thank you for choosing Ibis Ibirapuera, our employees are always ready to assist you in the best way. We look forward to your return soon.

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