ibis São Paulo Ibirapuera Hotel 3 stars

Customer review rating 4.3/5 7,857 reviews

ibis São Paulo Ibirapuera
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Hotel extras

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This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service availablePaying

Hotel location

ibis São Paulo Ibirapuera

Avenida Santo Amaro 1411
04505002
são paulo
brazil

Tel: +551143808877

Fax: (+55)1143808877

Check-in from 12h00

Check out up to 12h00

  • CMTC :  516N 10 PC D GASTAO

  • METRO :  5 - LILÁS MOEMA

  • By plane

    CONGONHAS At 6km / 3.73 miles

  • By plane

    GUARULHOS At 33km / 20.51 miles

  • By train

    RODOVIARIA TIETE At 15km / 9.32 miles

GPS :-23.59635734, -46.67330146

Our accommodations

Standard Room with double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • Business Desk

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • Business Desk

Standard Room with 1 double bed and 1 sofa bed

  • Max. number of persons: 3
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • Business Desk

Room Office - Apartment without bed adapted as an office

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

To make your experience even better, we have the ibis Kitchen Grill restaurant with its menu of grilled dishes and accompaniments, all prepared with the ibis touch. We also offer vegetarian dishes and desserts.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN

Non contractual photo

The ibis bar is open 24 hours a day, 7 days a week. Come and enjoy our bar menu and drinks, and don't forget about our wine list.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis São Paulo Ibirapuera

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

7,857 reviews

tripadvisor

TripAdvisor Rating 4.0/5

333 reviews

Customer review rating 4.3/5

Rodrigo R. Families - 23/03/2020 Confirmed reviews ALL

Did not like the room very small and duty . Poor service Stuff does not know how to even talk to a client , perhaps the word thanks, for sure or apologize does not exist in theirs vocabulary I do not recommend this hotel at al lol

Undue charges

Customer review rating 4.3/5

Leonardo C. Business - 19/03/2020 Confirmed reviews ALL

I had my stay paid by a travel agency, but, when I arrived at IBIS, I had to pay it again. Luckly, I was with my credit card. The hotel is in process to refund me.

Prezado Leonardo, Primeiramente, obrigada por tirar um tempo para responder nossa pesquisa! Lamentamos que alguns aspectos da sua estada não tenham sido tão satisfatórios. A política dos hotéis Ibis é que o pagamento seja feito no check-in; caso haja algum problema com o pagamento que deveria ter sido feito pela agência (cartão sem limite ou depósito feito fora do prazo, por exemplo), o hóspede deve entrar em contato com a mesma para solucionar o problema. Em último caso, o próprio hóspede deve realizar o pagamento, e se necessário, solicitar o estorno após o pagamento da agência ser identificado. Desta maneira, a cobrança é, de fato, devida. Ficamos à disposição, Hotel Ibis Ibirapuera

Well located but cleaning is not good

Customer review rating 4.3/5

Anonymous Business - 13/03/2020 Confirmed reviews ALL

The doors, floor, bathroom were not clean. When I start shower appears some dirty in the flour and it was disgusting. The windows were all dirty. I really felt bad during the night. The bed is not comfortable.

Prezada Luciana, Primeiramente, obrigada por tirar um tempo para responder nossa pesquisa! Lamentamos que alguns aspectos da sua estada não tenham sido tão satisfatórios. Encaminhamos suas observações aos setores responsáveis, que repassarão às equipes, visando a melhoria de nossos serviços. Aguardamos você em uma próxima oportunidade! Atenciosamente, Hotel Ibis Ibirapuera

Location, staff, food, and comfort are all top notch

Customer review rating 4.3/5

Garth Friends - 11/03/2020 Confirmed reviews ALL

I loved my stay at this hotel a few days ago. It's mere walking distance from Ibirapuera Park, the staff was friendly and helpful, and the rooms are clean and comfortable. And the breakfast was delicious... Fresh fruits, tasty cooked breakfast items, and a great selection of beverages.

Dear Garth, Thank you so much for responding to our survey! We are extremely glad to hear you had a great time with us. We always aim to provide our guests an unforgettable experience! We look forward to welcoming you again! Best regards, Hotel Ibis Ibirapuera
Customer review rating 4.3/5

Anonymous Families - 27/02/2020 Confirmed reviews ALL

Hotel excelente

Prezada Millena, É com grande prazer que recebemos sua avaliação! Ficamos muito felizes que sua estada tenha sido satisfatória, trabalhamos bastante para que nossos hóspedes sempre tenham a melhor experiência possível. Se houver algo em que acha que podemos melhorar, por favor nos sinalize para que suas próximas hospedagens possam ser ainda mais agradáveis. Até a próxima! Atenciosamente, Hotel Ibis Ibirapuera

Well located, very clean and well organized, good service

Customer review rating 4.3/5

Flavio S. Families - 19/02/2020 Confirmed reviews ALL

We had a very pleasant stay at Ibis Ibirapuera, we’re very well welcomed and had good moments in our trip.

Prezado Flavio, É com grande prazer que recebemos sua avaliação! Ficamos muito felizes que sua estada tenha sido satisfatória, trabalhamos bastante para que nossos hóspedes sempre tenham a melhor experiência possível. Se houver algo em que acha que podemos melhorar, por favor nos sinalize para que suas próximas hospedagens possam ser ainda mais agradáveis. Até a próxima! Atenciosamente, Hotel Ibis Ibirapuera

Comfortable

Customer review rating 4.3/5

C Business - 12/02/2020 Confirmed reviews ALL

Comfortable and clean bed and room. Was not able to find water to drink during the night.

Prezado Caio, Primeiramente, obrigada por tirar um tempo para avaliar nosso hotel! Ficamo felizes em saber que gostou do conforto de nossas instalações. Como em toda a rede Ibis, os frigobares são desabastecidos, porém nosso bar funciona 24h. Até a próxima! Atenciosamente, Hotel Ibis Ibirapuera

Good stay

Customer review rating 4.3/5

Rafael Business - 12/02/2020 Confirmed reviews ALL

Everyone very fun and helpful. Hotel is clean and have good breakfast.

Prezado Rafael, É com grande prazer que recebemos sua avaliação! Ficamos muito felizes que sua estada tenha sido satisfatória, trabalhamos bastante para que nossos hóspedes sempre tenham a melhor experiência possível. Se houver algo em que acha que podemos melhorar, por favor nos sinalize para que suas próximas hospedagens possam ser ainda mais agradáveis. Até a próxima! Atenciosamente, Hotel Ibis Ibirapuera

Good stay

Customer review rating 4.3/5

Lucas O. Business - 10/02/2020 Confirmed reviews ALL

Nice rooms, the bar was at rebuilding, but it did not take my stay to lower level. Nice restaurant and breakfast

Prezado Lucas, Muito obrigada por tirar um tempo para avaliar nosso hotel! Ficamos muito felizes em saber que teve uma boa experiência aqui conosco, esperamos revê-lo em breve! Cordialmente, Hotel Ibis Ibirapuera

Affordable and practical

Customer review rating 4.3/5

Anonymous Business - 08/02/2020 Confirmed reviews ALL

Clean, comfort bedroom, but the room service on the hall and rooms next door was unbelievable loud and messy.

Dear Jean , We very much appreciate your comments regarding your stay at the ibis Ibirapuera. We are sorry to hear you encountered such problem during your stay. We apologize for any inconvenience and hope to see you again. Kind regards, Hotel Ibis Ibirapuera

Well located, gentle attendants, good breakfast but do not leave things on your car seat when using vallet

Customer review rating 4.3/5

Sidney Families - 07/02/2020 Confirmed reviews ALL

There is only one reason to justify rating as dissatisfied experience: we do not have how to prove that is why we did not complained with local attendants but we arrived by car very late at night with our child on lap sleeping and while arranging all our bags out off the car our son may left his plush blue rabbit (from Parque da Monica called Sansao) on the car seat and we did not find that rabbit when we came back to the car on the next day. We travelled to Sao Paulo to visit Parque da Monica and we bought this plush rabbit on the day before. So we had to buy a new one.

Prezado Sidney, Primeiramente, obrigada por tirar um tempo para responder nossa pesquisa! Lamentamos que alguns aspectos da sua estada não tenham sido tão satisfatórios. O estacionamento não pertence ao hotel. Para falar com eles, por gentileza utilizar o e-mail ir… Ficamos à disposição. Atenciosamente, Hotel Ibis Ibirapuera

Good stay

Customer review rating 4.3/5

M. Business - 04/02/2020 Confirmed reviews ALL

Clean and organized room, very good shower, but few TV channels and parking service separeted of stay

Prezado Marco, É com grande prazer que recebemos sua avaliação! Ficamos muito felizes que sua estada tenha sido satisfatória, trabalhamos bastante para que nossos hóspedes sempre tenham a melhor experiência possível. Salientamos que o hotel não tem qualquer relação com o estacionamento, portanto não temos como incuí-lo no valor da diária. Até a próxima! Atenciosamente, Hotel Ibis Ibirapuera

Clean and confortable room but it needs improvement!

Customer review rating 4.3/5

Kelen Families - 07/01/2020 Confirmed reviews ALL

The room is very clean and comfortable! The staff is outstanding. However, it needs maintenance! One issue was the shower! The temperature changed suddenly and almost caused injuries in my daughter. The toilet seat was broken and it was uncomfortable to use.

Prezada Kelen, É com grande prazer que recebemos sua avaliação! Ficamos muito felizes que sua estada tenha sido satisfatória, trabalhamos bastante para que nossos hóspedes sempre tenham a melhor experiência possível. Lamentamos que tenha encontrado as falhas mencionadas, iremos vistoriar o quarto para providenciar os reparos necessários. Até a próxima! Atenciosamente, Hotel Ibis Ibirapuera

Good!

Customer review rating 4.3/5

Jo H. Friends - 26/12/2019 Confirmed reviews ALL

Very good location, helpful staff, easy access.

Dear Guest, Thank you for your feedback, we are glad that you had a nice staying. Best Regards

Excelent

Customer review rating 4.3/5

Rafael D. Business - 20/12/2019 Confirmed reviews ALL

Very good

Dear Rafael D., We very much appreciate your comments regarding your stay at the ibis São Paulo Ibirapuera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Clean and quiet

Customer review rating 4.3/5

Thiago T. Families - 07/12/2019 Confirmed reviews ALL

I stayed with my family for a short time in ibis and we liked a lot. It’s a friendly place.

Prezado Thiago Torre Costa P., Que felicidade receber sua avaliação! Muito obrigado por tirar um tempo para contar o que achou da sua experiência aqui com a gente. Nossa equipe trabalha bastante para que nossos hóspedes se sintam sempre bem-vindos, que bom que esse trabalho transpareceu durante sua estada! Aguardamos você em uma próxima oportunidade! Atenciosamente, Hotel Ibis Ibirapuera

Breakfast starts too late

Customer review rating 4.3/5

Rafael Business - 04/12/2019 Confirmed reviews ALL

The hotel is good. The problem is the breakfast time. I was there last Sunday and I had an exam that started at 7:30. São Paulo is a big city, the exam location was not near and I stayed there waiting till 6:30 to have my breakfast. The strange thing is on Monday it also started at 6:30. I was in Curitiba some time ago and they started the breakfast at 6 on Sunday to us, because they knew the hotel was full and we can’t wait long because of our exam. So i think this hotel should improve this perception, and in dates like this start the breakfast earlier.

Dear Rafael Gustavo De S., We very much appreciate your comments regarding your stay at the ibis São Paulo Ibirapuera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Staff well prepared to support guests

Customer review rating 4.3/5

Rogerio M. Solo - 27/11/2019 Confirmed reviews ALL

Staff did a fantastic job being always available and kind with my requests

Dear Rogerio, We very much appreciate your comments regarding your stay at Ibis Ibirapuera! Our staff is, indeed, always willing to help our guests with any requests they shall have. Our goal is to make you feel welcome! All your remarks have been duly noted and we will work on them as to improve the quality of our service. We hope to see you again soon! Kind regards, Hotel Ibis Ibirapuera

Good stay, fair value

Customer review rating 4.3/5

Diego P. Business - 26/11/2019 Confirmed reviews ALL

Good stay, courteous staff, clean room and fair value. Reception desk is dramatically understaffed and lines form up quickly, even in non-peak hours.

Dear Diego, We very much appreciate your comments regarding your stay at ibis Ibirapuera. Unfortunately peak hours tend to be busy, indeed. Our check-in process, however, is fast and fully automated, which saves precious time for those willing to get to their rooms and rest. Thank you for sharing your experience, and we hope your next visit will be even better than the previous one! Kind regards, Hotel Ibis Ibirapuera

Great and little different from others red ibid! Perfect, comfort incredible silent even at SP

Customer review rating 4.3/5

Willian Solo - 16/11/2019 Confirmed reviews ALL

I was surprised how silent was the room even in a very busy avenue! The breakfast was perfect and the staff are more than friendly. Thanks a lot

Dear Willian Jose Ceccon R., We very much appreciate your comments regarding your stay at the ibis São Paulo Ibirapuera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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