Mercure Sao Paulo Moema 4 stars

Customer review rating (ALL Rating) 4.4/5 1,129 reviews

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Mercure Sao Paulo Moema - Image 1
Mercure Sao Paulo Moema - Image 2
Mercure Sao Paulo Moema - Image 3
Mercure Sao Paulo Moema - Image 4
Avenida Lavandisca, 365, Moema, 04515010 SAO PAULO, Brazil

Description

Hotel extras

  • 15-minute drive to Sao Paulo - Congonhas Airport

  • No charge for children aged 07 or under staying with their parents

  • Enjoy a São Paulo hotel with pool and relax at Nakamura SPA

  • Superior apartments have a balcony

  • 21-minute drive to Imigrantes Highway

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Apartment

Superior Room with 1 queen-size bed

Photo out of - Superior Room with 1 queen-size bed

Superior apartment with 35 m², with a double bed, living room, mini office, cable TV, balcony, bathroom, mini kitchen equipped with fridge and microwave. Accommodates up to 2 adults and 1 child.

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

Single sofa bed(s) x1

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Mini Bar

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 35 m² / 376 sq ft
  • Bedding 1 x Single sofa bed(s) and 1 x Double bed(s)
  • Most of the accommodation: Balcony
See availabilities

The 484 ft² junior suite has 1 bedroom with 1 queen size bed, 1 bedroom with 2 twin beds. Hair dryer, smart TV, A/C in both bedrooms. Balcony and mini kitchen with microwave, minibar, Nespresso machine.

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 45 m² / 484 sq ft

Bedding

King size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Mini Bar

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Superior apartment with 35 m². Room with 2 single beds, living room, mini office, cable TV, balcony, mini kitchen with fridge, microwave, bathroom. Accommodates up to 2 adults and 1 child.

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 35 m² / 376 sq ft

Bedding

Single bed(s) x2

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Microwave
  • Mini Bar

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV room service ordering
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Adapted Superior Apartment of 35 m², including 1 queen-size bed, living room with sofa bed, cable TV, balcony, bathroom and minibar. Sleeps up to 2 adults and 1 child.

Max. number of persons
3
Area
From 35 m² / 376 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Microwave

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Optical fiber

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Sao Paulo Moema

Avenida Lavandisca, 365, Moema
04515010 SAO PAULO
Brazil

GPS:-23.6009, -46.66604

Telephone
Fax +55 11 5053-2900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 81 rooms
  • One room for people with reduced mobility
  • 3 connecting rooms
  • 16 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

  • Air Conditioning

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

2 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Services for children

  • Children''s TV Channels

Well-being

Swimming pool

  • Outside
  • On site

ACADEMIA MERCURE MOEMA

  • On site
  • Sauna room
  • Massage Additional charge
  • On site
  • Indoor parking
  • Private

  • Parking pricing: 5.91 € 35 BRL Per unit
  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking

NORDÊ

Photo out of - NORDÊ

An excellent choice for northeastern food in Moema, with cozy atmosphere and private area for breakfast, lunch and dinner (buffet or a la carte).

Cooking style
Regional
Capacity
45
04515010 Sao Paulo, Brazil
Telephone +55 50532899

Other informations

Services

  • Air conditioning

An excellent choice for northeastern food in Moema, with cozy atmosphere and private area for breakfast, lunch and dinner (buffet or a la carte).

Start the day with a delicious buffet breakfast served in our restaurant from 6.30am or, if you prefer, you can ask for a continental breakfast to be served in your apartment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,129 reviews

Customer review rating 3.5/5

James W. Solo - Confirmed reviews ALL

Hello James, Thank you for sharing your experience with us. We are happy to hear that our facilities met your family's needs. We would just like to clarify that the Mercure São Paulo Moema operates as an apartment-hotel, offering spacious and functional units to ensure greater comfort during your stay. Regarding external noise, as we are located near Congonhas Airport, there may occasionally be air traffic in the area. Nevertheless, we are pleased to know that this did not disturb your rest. We hope to have the opportunity to welcome you back on a future visit to São Paulo. Sincerely, Mercure SP Moema TeamEquipe Mercure SP Moema

Customer review rating 4.5/5

Tony S. Business - Confirmed reviews ALL

Dear Tony, Thank you for taking the time to share your feedback. We are pleased to know that you had a comfortable stay and that your overall experience was positive. Your satisfaction is very important to us, and comments like yours encourage our team to continue delivering great service. We look forward to welcoming you back to Mercure São Paulo Moema on your next visit. Kind regards, Front Office Manager Mercure São Paulo Moema Hotel

Customer review rating 5.0/5

Vitor R. Business - Confirmed reviews ALL

Olá Vitor, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Equipe Mercure SP Moema

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Hello Andrew, Thank you very much for sharing your experience with us! We are delighted to hear that you chose Mercure São Paulo Moema for the start of your trip to Brazil and that you had such a positive stay. It is gratifying to receive praise for our location, our spacious and clean rooms, the breakfast, and—especially—the attentiveness and friendliness of our team. Feedback like yours is a great motivation for us to continue providing welcoming, high-quality service to our guests. We hope to have the pleasure of welcoming you back on a future visit to São Paulo. Best regards, Mercure SP Moema Team

Customer review rating 4.5/5

Cristiane R. Families - Confirmed reviews ALL

Olá Cristiane, Agradecemos muito por compartilhar sua avaliação! Ficamos felizes em saber que nossa localização e a qualidade do hotel contribuíram para uma excelente experiência. Esperamos ter o prazer de recebê-la novamente em breve no Mercure São Paulo Moema. Atenciosamente, Equipe Mercure SP Moema

Hello James, Thank you for sharing your experience with us. We are happy to hear that our facilities met your family's needs. We would just like to clarify that the Mercure São Paulo Moema operates as an apartment-hotel, offering spacious and functional units to ensure greater comfort during your stay. Regarding external noise, as we are located near Congonhas Airport, there may occasionally be air traffic in the area. Nevertheless, we are pleased to know that this did not disturb your rest. We hope to have the opportunity to welcome you back on a future visit to São Paulo. Sincerely, Mercure SP Moema TeamEquipe Mercure SP Moema

Customer review rating 4.5/5

Tony S. Business - Confirmed reviews ALL

Overall good

Dear Tony, Thank you for taking the time to share your feedback. We are pleased to know that you had a comfortable stay and that your overall experience was positive. Your satisfaction is very important to us, and comments like yours encourage our team to continue delivering great service. We look forward to welcoming you back to Mercure São Paulo Moema on your next visit. Kind regards, Front Office Manager Mercure São Paulo Moema Hotel

Customer review rating 5.0/5

Vitor R. Business - Confirmed reviews ALL

boa

Olá Vitor, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Equipe Mercure SP Moema

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

We stayed here two nights at the start of our Brazil trip and everything was lovely. Big clean rooms, decent breakfast spread, helpful and kind staff.

Hello Andrew, Thank you very much for sharing your experience with us! We are delighted to hear that you chose Mercure São Paulo Moema for the start of your trip to Brazil and that you had such a positive stay. It is gratifying to receive praise for our location, our spacious and clean rooms, the breakfast, and—especially—the attentiveness and friendliness of our team. Feedback like yours is a great motivation for us to continue providing welcoming, high-quality service to our guests. We hope to have the pleasure of welcoming you back on a future visit to São Paulo. Best regards, Mercure SP Moema Team

Customer review rating 4.5/5

Cristiane R. Families - Confirmed reviews ALL

Excelente hotel

Olá Cristiane, Agradecemos muito por compartilhar sua avaliação! Ficamos felizes em saber que nossa localização e a qualidade do hotel contribuíram para uma excelente experiência. Esperamos ter o prazer de recebê-la novamente em breve no Mercure São Paulo Moema. Atenciosamente, Equipe Mercure SP Moema

Customer review rating 4.5/5

Jiaqi L. Business - Confirmed reviews ALL

very good

Dear Jiaqi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Atenciosamente, Equipe Mercure SP Moema

Customer review rating 5.0/5

Bangali C. Solo - Confirmed reviews ALL

It is my favorite hotel in São Paulo. Everything is perfect except the breakfast was not included.

Hello Bangali, We are immensely grateful for your loyalty and for considering us your preferred hotel in São Paulo – it's an honor for our entire team! We are very happy to know that your experience is usually so positive and aligned with your expectations. At the same time, we appreciate your feedback regarding breakfast. We understand the importance of this service for a complete stay and regret that it did not meet your expectations on this occasion. We hope to continue having the pleasure of welcoming you on your future visits, always striving to offer increasingly complete and enjoyable experiences. Sincerely, Mercure SP Moema Team

Customer review rating 5.0/5

Ledjane A. V. A. Business - Confirmed reviews ALL

confortavel

Customer review rating 4.5/5

Leonardo C. Z. D. S. Families - Confirmed reviews ALL

Tudo ok

Olá Leonardo, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Equipe Mercure SP Moema

Customer review rating 4.0/5

Guilherme P. Business - Confirmed reviews ALL

boa

Olá Guilherme , Obrigado pela avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Equipe Mercure SP Moema

Customer review rating 1.0/5

Euller A. Business - Confirmed reviews ALL

Poor internet connection, not able to work from the hotel, not able to join a conference call using hotel internet connection.

Dear Guest, Thank you for sharing your experience with us. We regret that the internet connection did not work properly and that this affected your ability to work and join teleconferences during your stay. We understand how important a stable connection is and we are already reviewing our services to ensure significant improvements. We hope to welcome you again and provide a more comfortable and functional stay. Sincerely, Equipe Mercure SP Moema

Customer review rating 3.0/5

Anna K. Couples - Confirmed reviews ALL

Old rooms, swimming pool is a joke. Gym for 3 persons. Food for the room service is awful! Breakfast was fine. Room was kinda clean but I on wash counter in the bathroom were black long hairs. It was unpleasant. I drank water, no one refilled. The same with the tea. No coffee on the room. No kettle. I was asking for kettle. People in the reception are good. The rest of the staff is so so

Olá Anna, Olá! Agradecemos por dedicar tempo a compartilhar a sua experiência conosco. Lamentamos que alguns aspetos da sua estadia não tenham correspondido às suas expectativas, como o estado dos quartos, a piscina, o ginásio e o serviço de quartos. Também pedimos desculpa pelos detalhes de limpeza que mencionou e pela falta de reposição de itens no quarto. Tenha certeza de que iremos rever estes pontos com a nossa equipa para melhorar a qualidade dos serviços. Ficamos satisfeitos em saber que apreciou o pequeno-almoço e o atendimento da receção, e esperamos poder recebê-la novamente para proporcionar uma experiência mais positiva e completa. Atenciosamente, Equipe Mercure SP Moema

Customer review rating 4.5/5

Carlos K. Business - Confirmed reviews ALL

I arrived after a long week of travel, and Chris (I believe is her name on duty at 10pm on 26 March) what a great service!

Olá Carlos, Muito obrigado por compartilhar sua experiência conosco. Ficamos felizes em saber que, após uma longa semana de viagem, pôde contar com o excelente atendimento da nossa colaboradora Cris. Reconhecemos e valorizamos o empenho da nossa equipa em proporcionar momentos acolhedores e memoráveis. Será um prazer recebê-lo novamente em breve! Atenciosamente, Equipe Mercure SP Moema

Customer review rating 4.5/5

Amintas F. F. N. Business - Confirmed reviews ALL

Even though in refurbshment, I fell well in Mercuri Moema

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Equipe Mercure SP Moema

Customer review rating 5.0/5

Kim P. N. Business - Confirmed reviews ALL

As allways an nice stay with Friendly ambient and staff.

Olá Kim, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Equipe Mercure SP Moema

Customer review rating 2.5/5

Francisco J. V. Z. Couples - Confirmed reviews ALL

Well located, but very bad air conditioning and wifi.

OláFrancisco, Agradecemos por compartilhar sua experiência conosco. Ficamos felizes em saber que a localização foi um ponto positivo durante sua estadia. Lamentamos que o ar condicionado e o Wi-Fi não tenham atendido plenamente às suas expectativas. Suas observações são muito importantes e já estão sendo consideradas para melhorias em nossos serviços. Esperamos recebê-lo novamente e proporcionar uma experiência ainda mais agradável. Atenciosamente, Equipe Mercure SP Moema

Customer review rating 4.0/5

Carlos K. Business - Confirmed reviews ALL

I love staying at the Mercure, my only issue is the WiFi and not great specially when I have online calls from the hotel. I can only do audio calls only. Night time is worse because of the volume of people using the network.

Olá Carlos, Agradecemos por compartilhar sua experiência conosco e por destacar o quanto aprecia se hospedar no Mercure. É muito bom saber que temos sua preferência! Lamentamos, porém, que a qualidade do Wi-Fi não tenha atendido às suas necessidades, especialmente em chamadas online. Reconhecemos que a estabilidade da internet é essencial para nossos hóspedes, principalmente em viagens de trabalho, e já estamos avaliando melhorias para garantir uma conexão mais rápida e confiável, inclusive nos horários de maior uso. Seu feedback é muito importante para que possamos evoluir continuamente. Esperamos recebê-lo novamente em breve e proporcionar uma estadia ainda mais satisfatória. Atenciosamente, Equipe Mercure SP Moema

Customer review rating 3.5/5

Igor B. Couples - Confirmed reviews ALL

In the core of moema, very well maintained hotel and very cozy.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Atenciosamente, Equipe Mercure SP Moema

Customer review rating 5.0/5

Mohammad M. Solo - Confirmed reviews ALL

Very friendly ppl, receptionists and app staff

Dear Mohammad, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Equipe Mercure SP Moema

Customer review rating 5.0/5

Ewerton D. S. Families - Confirmed reviews ALL

Keep up the great work

Other web-users rate our hotel

  • 256 reviews 9.8/10 Location
  • 417 reviews 7.4/10 Room
  • 409 reviews 8.6/10 Service
  • 19 reviews 4.8/10 WiFi
  • 231 reviews 5.6/10 Breakfast
  • 145 reviews 7.5/10 Cleanliness
  • 108 reviews 3/10 Food
  • 69 reviews 4.5/10 Value

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