Mercure Sao Paulo Moema 4 stars

Customer review rating (ALL Rating) 4.3/5 1,310 reviews

Best price
guarantee
Mercure Sao Paulo Moema - Image 1
Mercure Sao Paulo Moema - Image 2
Mercure Sao Paulo Moema - Image 3
Mercure Sao Paulo Moema - Image 4
Avenida Lavandisca, 365, Moema, 04515010 SAO PAULO, Brazil

Description

Hotel extras

  • 15-minute drive to Sao Paulo - Congonhas Airport

  • No charge for children aged 07 or under staying with their parents

  • Enjoy a São Paulo hotel with pool and relax at Nakamura SPA

  • Superior apartments have a balcony

  • 21-minute drive to Imigrantes Highway

Our accommodation(s)

Hotel location

Mercure Sao Paulo Moema

Avenida Lavandisca, 365, Moema
04515010 SAO PAULO
Brazil

GPS:-23.6009, -46.66604

Telephone
Fax +55 11 5053-2900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NORDÊ

An excellent choice for northeastern food in Moema, with cozy atmosphere and private area for breakfast, lunch and dinner (buffet or a la carte).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,310 reviews

TripAdvisor Rating  3.9/5  682 reviews

Outstanding Service from Exceptional Staff

Customer review rating 5.0/5

Emilhano L. Business - Confirmed reviews ALL

The staff at this hotel truly made our stay memorable. From the moment we arrived until our departure, every team member we encountered was incredibly friendly and helpful, specially Alecssandra and Francisco.

Prezado Sr. Emilhano, Agradecemos os seus comentários no seguimento da sua estada no Mercure Sao Paulo Moema. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Francisco Alves Supervisor De Recepção

Great location

Customer review rating 4.5/5

Lucas R. Couples - Confirmed reviews ALL

All very good

Prezado Sr. Lucas, Agradecemos os seus comentários no seguimento da sua estada em nosso hotel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Francisco Alves Supervisor De Recepção Mercure SP Moema

Ótima estadia!!

Customer review rating 4.5/5

João B. Business - Confirmed reviews ALL

Top!!

Prezado Sr. João, Agradecemos os seus comentários no seguimento da sua estada em nosso hotel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Francisco Alves Supervisor De Recepção Mercure SP Moema

Well located

Customer review rating 3.5/5

Silvano C. Couples - Confirmed reviews ALL

Poor breakfast service

Dear Silvano C. N., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Alves Supervisor De Recepção Mercure SP Moema

staff great but hotel in dire need of renovation. not really the Mercure brand that I have used before !

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

staff great but hotel in dire need of renovation. shabby rooms. silly things like tea bags and cusp but no kettle ???? lifts look very old and dated dirty worn switches

Dear Glyn Francis J., Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Moema. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francisco Alves Supervisor De Recepção Mercure SP Moema

In partnership with TripAdvisor

Other web-users rate our hotel

  • 262 reviews 9.9/10 Location
  • 477 reviews 6.9/10 Room
  • 442 reviews 7.8/10 Service
  • 19 reviews 0.9/10 WiFi
  • 251 reviews 4.2/10 Breakfast
  • 187 reviews 6.9/10 Cleanliness
  • 107 reviews 3.3/10 Food
  • 82 reviews 3.8/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Sao Paulo

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.