Pullman Sao Paulo Vila Olimpia 5 stars

Customer review rating (ALL Rating) 4.5/5 1,411 reviews

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Description

Hotel extras

  • Event rooms with capacity for up to 600 people

  • Be sure to visit our restaurant, the HUB, one of the best in São Paulo.

  • The hotel offers honeymoon or romantic package, and wedding day special.

  • We are pet-friendly. Conditions apply.

  • 14-minute drive to Sao Paulo - Congonhas Airport

Our accommodation(s)

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Room 1

Hotel location

Pullman Sao Paulo Vila Olimpia

Rua Olimpiadas 205
04551 000 Sao Paulo
Brazil

GPS:-23.59565, -46.68447

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,411 reviews

Customer review rating 2.5/5

Jaime E. Business - Confirmed reviews ALL

Dear Mr. E., Thank you so much for taking the time to share your feedback about your experience at our hotel. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We sincerely apologize for the issues you experienced during your stay. I am already in contact with our Maintenance Manager to ensure that our rooms and hotel areas are thoroughly inspected and that the necessary measures are taken to prevent similar situations from happening again. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Kayo dos Santos Quality Analyst

Customer review rating 4.5/5

John B. M. I. Business - Confirmed reviews ALL

Dear Mr. M., Thank you for the great review of our hotel! We are truly delighted to know that you had a great experience with us. Your kind comments will certainly be shared with our team. About the situation during dinner, please accept our sincere apologies for what happened. We deeply regret any inconvenience caused and will take the necessary steps to ensure this does not happen again. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Lencina Customer Experience Coordinator

Customer review rating 5.0/5

Barbara J. H. Business - Confirmed reviews ALL

Dear Barbara, Regarding your comment, we currently do not offer bottled soda. However, we do provide Coca-Cola cans, which are available at the bar, through room service, and in our restaurant. Additionally, we replenish one can daily in the room’s minibar. Your suggestion is greatly appreciated, and we will be happy to share it with our Bar Manager for consideration. Thank you once again for your kind feedback. We truly hope to welcome you back again very soon! Sincerely, Julia Lencina Customer Experience Coordinator

Customer review rating 4.0/5

Richard B. Business - Confirmed reviews ALL

Richard, Thank you very much for sharing your experience with us. I am glad to know that you enjoyed the hotel and that our team was friendly and helpful during your stay. I am sorry, however, that the bar opening hours caused frustration. I understand how this impacted your experience, and your comment will be shared with the responsible team for future consideration. Thank you again for your feedback. It will be a pleasure to welcome you back on a future stay. Best regards, Julia Lencina Customer Experience

Customer review rating 3.5/5

Miguel A. M. M. Business - Confirmed reviews ALL

Miguel A., Thank you very much for sharing your experience with us. I am glad to know that you had a positive impression of our staff and that the room was quiet during your stay. I am sorry, however, that the room did not fully meet your expectations, especially regarding its overall condition, the limited charging outlets and the shower dispensers. Your comments are important and will be shared with the responsible teams for review and improvement. I also appreciate your feedback regarding cleanliness and wi-fi access, which will be considered in our internal follow-up. It will be a pleasure to welcome you again and offer you a more comfortable experience. Sincerely, Julia Lencina Customer Experience

Other web-users rate our hotel

  • 259 reviews 9.6/10 Location
  • 506 reviews 7.9/10 Room
  • 823 reviews 9.2/10 Service
  • 8 reviews 2.6/10 WiFi
  • 302 reviews 9.1/10 Breakfast
  • 208 reviews 8.1/10 Comfort
  • 185 reviews 7.8/10 Food
  • 175 reviews 8.8/10 Vibe

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