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Pullman São Paulo Vila Olímpia Hotel 5 stars

Customer review rating 4.5/5 6,381 reviews

ALLSAFE approved hotel

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Pullman São Paulo Vila Olímpia
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+ 18 Services

Hotel extras

  • Event rooms with capacity for up to 600 people

  • Be sure to visit our restaurant, the HUB, one of the best in São Paulo.

  • The hotel offers romantic package and Room Dinner

  • We are a pet-friendly hotel for an extra charge.

  • 14-minute drive to Sao Paulo - Congonhas Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Pullman São Paulo Vila Olímpia

Rua Olimpiadas 205
04551 000 sao paulo
brazil

Tel: +551130496622

Fax: (+0)011/30496622

Check-in from 15h00

Check out up to 12h00

  • By plane

    AEROPORTO CONGONHAS At 5.5km / 3.42 miles

  • By plane

    AEROPORTO GUARULHOS At 36km / 22 miles

GPS :-23.595655, -46.684575

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 14 Meeting rooms
  • Business Center
    • Business center with support staff
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 173 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • 8 connecting rooms
    • No non-smoking room
    • 18 floors
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line Additional charge
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
Access to property
  • Estapar Additional charge
    • On site
    • Private
    • Parking opened 24/7
    • Valet parking
  • ESTAPAR Additional charge
    • On site
    • Private
    • Parking opened 24/7
    • Valet parking
Well-being
  • Fit Lounge
    • On site

Our accommodation(s)

The rooms at the Pullman Vila Olímpia hotel bring together functionality and elegance, and feature comfortable beds, air conditioning, a flat-screen TV, desk and free WIFI. We offer category upgrades with a variety of services.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 639 m²

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 350 people

Find out more

Our guest reviews for
Pullman São Paulo Vila Olímpia

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,381 reviews

TripAdvisor Rating 4.5/5

1,220 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great Stay.

Customer review rating 4.5/5

Chris Business - 11/10/2021 Confirmed reviews ALL

My room and the entire Pullman facilities was very clean. As always all staff was very professional, polite, and helpful. I will definitely plan to stay at the Pullman again on my future trips.

Excellence in everything

Customer review rating 4.5/5

Luis Business - 06/10/2021 Confirmed reviews ALL

The quality and service is excellent. The experience is outstanding. All the employees of the Hotel are excellent attending all the needs

Dear Luis, Pullman is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us! We are looking forward to welcome you back soon. Juliana Constantino Customer Experience Manager Pullman SP Vila Olímpia #PullmanLife #UpYourGame

Amazing staff

Customer review rating 4.5/5

Monica O. Solo - 05/10/2021 Confirmed reviews ALL

I love the way they always please the guests and the location works for me . The size of this hotel, the restaurant and the incredible staff makes it a great choice. Sadly other guests tend to disruptive my peaceful nights there …

Dear Monica Simone, Pullman is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us! We are looking forward to welcome you back soon. Juliana Constantino Customer Experience Manager Pullman SP Vila Olímpia #PullmanLife #UpYourGame

Helpful Staff

Customer review rating 4.5/5

Christopher Business - 01/10/2021 Confirmed reviews ALL

The staff was friendly and both keen and able to help when asked.

Dear Christopher, Pullman is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us! We are looking forward to welcome you back soon. Juliana Constantino Customer Experience Manager Pullman SP Vila Olímpia #PullmanLife #UpYourGame

Coming back after COVID break

TripAdvisor rating 5.0/5

kopernikusag Business - 29/09/2021 TripAdvisor review

After a long break caused by travel restrictions I got back to Pullman Vila Olimpía and experienced the same excellent service. The team there is really taking good care of the guests and make the stay very comfortable.

Hello Kopernikusag, We are happy to hear that you enjoyed your experience with us. We understand that moments like this one in the pandemic are very delicate, so we take care of our guests with all the necessary security protocols. Thank you for your review. We look forward to your next visit. Marcos Mira Guest Relations

Best for Business Trips

TripAdvisor rating 5.0/5

borsag2021 Business - 28/09/2021 TripAdvisor review

I would like to take the opportunity to thank the whole staff for making my business stay in Sao Paulo a real pleasure. Over the years, I have never seen such a friendly, helpful and competent personnel in that city! 5 stars!

Hello borsag2021, We were delighted to know that you were able to enjoy a genuine Pullman experience. I will share your feedback with the team. I'm sure they will receive your compliments with great pride. We look forward to your next visit. Sincerely, Marcos Mira Guest Relations #pullmanvilaolimpia

Good but waiting

TripAdvisor rating 5.0/5

stevenzehr Business - 25/09/2021 TripAdvisor review

Asked for an electronic version of my bill and yet to receive the correct invoice from the hotel. Verified my email but waiting. Outside of that the stay, service, room were good. Would like to see the gym with more equipment for a full work out.

Dear Steven, Pullman is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us! Allow us to inform you that the invoice is issued by the local government system, which receives the hotel's data automatically. Perhaps some spam blocking has occurred, so I've asked our front office team to manually send the invoice to your email. Please let us know if you don't receive it. We are looking forward to welcome you back soon. Juliana Constantino Quality and Customer Experience Manager #pullmanhotelsbr #pullmanvilaolimpia

Great Hotel

Customer review rating 5.0/5

Fabio Couples - 24/09/2021 Confirmed reviews ALL

Specially impressed with the service. Staff very well prepared and super friendly. For sure the top mark of this stay.

Dear Fabio, Pullman is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us! We are looking forward to welcome you back soon. Juliana Constantino Quality and Customer Experience Manager Pullman & Grand Mercure SP Vila Olímpia #pullmanhotelsbr #pullmanvilaolimpia https://g.page/PullmanVilaOlimpia/review?gm

Good stay, well located, everything was perfect

Customer review rating 5.0/5

Flávia D. S. Business - 23/09/2021 Confirmed reviews ALL

I Have the best experience, I had a surgery and I stay until I recovered, the staff help me with everything they was so careful, everybody always smile, make me fill very comfortable

Dear Flavia, Pullman is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us! We are looking forward to welcome you back soon. Juliana Constantino Quality and Customer Experience Manager Pullman & Grand Mercure SP Vila Olímpia #pullmanhotelsbr #pullmanvilaolimpia https://g.page/PullmanVilaOlimpia/review?gm

good stay

Customer review rating 4.5/5

Ricardo Business - 17/09/2021 Confirmed reviews ALL

nice

Olá Ricardo, Gostaríamos de agradecer seu tempo e gentileza em nos avaliar. Ficamos felizes que tenha tido uma excelente estada conosco! Esperamos que retorne muito em breve. Juliana Constantino Gerente de Qualidade e Experiência do Cliente Pullman & Grand Mercure SP Vila Olímpia

Has been better

Customer review rating 2.5/5

Gchds Business - 09/09/2021 Confirmed reviews ALL

A hotel that was once good has some way to go to get back to where it was. Loyalty used to count for something but that can now be forgotten. Leaving details in a review is pointless as it is ignored. I hope that one day this once great place to stay will find a way to get back there again as I miss this.

Dear Graham, Thank you for taking the time to evaluate your experience. We are happy to hear, that you had a nice stay with us! All your comments have been forwarded to the areas involved that are already reviewing and taking the needed measures. We look forward to welcoming you back again so that we can provide a better experience! Juliana Constantino Quality and Customer Experience Manager Pullman & Grand Mercure SP Vila Olímpia

Great memories

Customer review rating 5.0/5

Thiago A. Couples - 24/08/2021 Confirmed reviews ALL

I booked a nice suite for two so I could surprise my girlfriend with a proposal. We really enjoyed our stay at Pullman Vila Olimpia. Everything was wonderful, the staff were really helpful and nice to us. I'd also like to say that Deborah did an amazing job decorating the room, she really made our weekend a much better experience, we really appreciate what she did.

Olá Thiago, Gostaríamos de agradecer seu tempo e gentileza em nos avaliar. Ficamos muito felizes que tenham tido uma excelente experiência Pullman, especialmente em um momento tão único na vida de vocês! Deborah ficou feliz com suas palavras! Esperamos que retornem para muitos momentos especiais! Felicidade aos noivos! Juliana Constantino Gerente de Qualidade e Experiência do Cliente Pullman & Grand Mercure SP Vila Olímpia #pullmanhotelsbr #pullmanvilaolimpia https://g.page/PullmanVilaOlimpia/review?gm

Good stay

Customer review rating 5.0/5

Anonymous Business - 23/08/2021 Confirmed reviews ALL

Room comfortable, good food, wonderful enviroment

Dear Silvia, Pullman is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us! We are looking forward to welcome you back soon. Juliana Constantino Quality and Customer Experience Manager Pullman & Grand Mercure SP Vila Olímpia #pullmanhotelsbr #pullmanvilaolimpia https://g.page/PullmanVilaOlimpia/review?gm

위치가 좋음

Customer review rating 4.0/5

Kim J. K. Business - 28/07/2021 Confirmed reviews ALL

My membership number is 30…92EA. But still not add point. Please help to check

Dear KIM JAE K., Pullman is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us! We will check your points right now We are looking forward to welcome you back soon. Juliana Constantino Quality and Customer Experience Manager Pullman & Grand Mercure SP Vila Olímpia

nice spacious room, attentive staff at all levels

Customer review rating 5.0/5

Jacques Business - 14/07/2021 Confirmed reviews ALL

I have stayed at the hotel many times over the years and the staff is always courteous and attentive, the rooms are well kept and the location is convenient. The restaurant food was not as good as in the past, perhaps due to the pandemic. Breakfast remains very good and ample. Great business hotel.

Dear Jacques, Thank you for taking the time to evaluate your experience. We are happy to hear, that you had another nice stay with us! All your comments have been forwarded to the Executive Chef for improvements. If you have any specific points about the quality of the restaurant and want to share, we would be very grateful. We look forward to welcoming you back again so that we can provide a better experience! Juliana Constantino Quality and Customer Experience Manager Pullman SP Vila Olímpia

I don't know what has happened

Customer review rating 1.5/5

Gchds Business - 09/07/2021 Confirmed reviews ALL

This stay was spoiled by things which could have easily been avoided or rectified in better ways. Something has been lost after the closure and I hope that you get it back.

Dear Mr. Graham, Thank you for taking the time to tell us about your experience and for detailing the failures that occurred in your stay at Pullman. I would like you to know that not only I've read your comments at our weekly hotel meeting, but also personally spoke with each responsible manager in each area in order to understand, train and improve each of the services that have failed. Our entire team is truly sorry for what happened and committed to providing a better Pullman experience on your next stay. Once again thank you for writing us. Your feedback is very important to us and even though the mentioned setbacks, we hope to have another opportunity to welcome you on your next visit to São Paulo. Sincerely, Juliana Constantino Quality and Customer Experience Manager Pullman SP Vila Olímpia

Well located. Excellent service

Customer review rating 4.5/5

Robert Business - 09/07/2021 Confirmed reviews ALL

Business stay. 3 days.

Dear Robert, Pullman is thankful for your comments. Our team is happy to know, that you had another pleasant stay with us! About WIFI, I spoke with Rodrigo, who is currently responsible for IT and he will personally check the internet issue. Thanks for letting us know. We are looking forward to welcome you back soon. Juliana Constantino Quality and Customer Experience Manager Pullman SP Vila Olímpia

Big cozy rooms

Customer review rating 4.5/5

Anastaciia Couples - 30/06/2021 Confirmed reviews ALL

Everything was nice, but breakfast could be better, I would say too too simple for 5 stars hotel.

Dear Anastasiia, Thank you for taking the time to evaluate your experience. We are happy to hear, that you had a nice stay with us! All your comments regarding Pullman breakfast have been forwarded to the areas involved that are already reviewing and taking the needed measures. We look forward to welcoming you back again so that we can provide a better experience! Juliana Constantino Quality and Customer Experience Manager Pullman SP Vila Olímpia

Problems with communication

Customer review rating 3.0/5

Marcelo M. Solo - 23/06/2021 Confirmed reviews ALL

Days prior to checkin I received a call from the hotel staff informing Pullman would be closed by the time of my stay and that we would be staying at the Grand Mercure nearby. For my surprise, by the time we arrived at the new hotel we figured out that Pullman was open, but we were not informed previously. I expected to be contacted again previously to my arrive at the wrong hotel. Hope the communication process is improved so I can receive the good news, not just the bad ones.

Dear Marcelo, Thank you for taking the time to tell us about your experience. We were honored to have chosen us as your hotel in São Paulo. At the same time, we were sorry for not meeting all your expectations. Rest assured, that we are taking the appropriate measures to address the points of improvements to ensure a great hospitality experience. At Pullman, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Even though the mentioned setbacks, our team hopes to have another opportunity to welcome you on your next visit to São Paulo. Sincerely, Juliana Constantino Quality and Customer Experience Manager Pullman & Grand Mercure SP Vila Olímpia

Nice option in Vila Olímpia

TripAdvisor rating 4.0/5

fernandolanzer2014 Couples - 25/11/2019 TripAdvisor review

This is a business hotel very well located in Vila Olímpia, close to a couple of Shopping Center offering many options for lunch and dinner. Premises are modern and comfortable, service is very attentive, breakfast is quite good and the in-house bar and restaurant offer good options as well. We will surely return.

Dear Fernando, Thank you for your kind words about your stay with us! We are happy to know that you have enjoyed our location, accommodations, staff service, breakfast, bar and restaurant. Please let us know what we could do to reach your maximum rating, your feedback is very important to Pullman. It would be a pleasure to welcome you back soon! Juliana Constantino Customer Experience #pullmanhotelsbr #pullmanvilaolimpia

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