Pullman Sao Paulo Vila Olimpia 5 stars

Customer review rating (ALL Rating) 4.5/5 1,465 reviews

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Pullman Sao Paulo Vila Olimpia - Image 1
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Rua Olimpiadas 205, 04551 000 Sao Paulo, Brazil

Description

Hotel extras

  • Event rooms with capacity for up to 600 people

  • Be sure to visit our restaurant, the HUB, one of the best in São Paulo.

  • The hotel offers honeymoon or romantic package, and wedding day special.

  • We are pet-friendly. Conditions apply.

  • 14-minute drive to Sao Paulo - Congonhas Airport

Our accommodation(s)

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Hotel location

Pullman Sao Paulo Vila Olimpia

Rua Olimpiadas 205
04551 000 Sao Paulo
Brazil

GPS:-23.59565, -46.68447

Telephone
Fax +55 11 3049-6622

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,465 reviews

Customer review rating 5.0/5

Roberto A. C. Business - Confirmed reviews ALL

This is the second time I stay with you for business trip, the first one was two years ago but this time the experience was extremely great. I will definetely select your hotel for any future trip to Sao Paulo.

Dear Roberto, Thank you very much for sharing such a wonderful review. I am so happy to know that your second stay with us was such a positive experience! It is lovely to read that our team, food quality and room cleanliness all contributed to making your stay memorable. I will be delighted to share your kind words with Wesley, Vinicius and the whole team. They will certainly be very happy to know that their warm and professional service made such a special impression. It will be a pleasure to welcome you back to Pullman São Paulo Vila Olímpia on your future trips to São Paulo. Sincerely, Julia Lencina Customer Experience

Customer review rating 5.0/5

Marianela C. G. Business - Confirmed reviews ALL

It is always a fantastic experience to come back to this hotel. Every single time, we feel less like guests and more like part of a family. From the very first moment, we are welcomed as if we were truly VIP guests, with warmth, kindness, and genuine care that is increasingly rare to find. A very special thank you goes to Pedro and the entire kitchen and restaurant team. Every breakfast felt like being welcomed by good friends saying “good morning” with sincere affection. The team always remembered our preferences, prepared our favorite table for us, and made every detail feel personal and special. Their kindness and attention transformed each morning into a beautiful experience. To find this level of personalized care in a five-star hotel located in the middle of a vibrant metropolis like São Paulo is simply extraordinary. The combination of excellence, and heartfelt human warmth is something truly unique. This hotel deserves not only the maximum number of stars, but even more than that. Thank you for making us feel so valued, cared for, and at home every time we stay with you. Thank you very much Pedro!

Dear Marianela, Thank you very much for sharing such a wonderful review. I am so happy to know that each return to Pullman feels so special and welcoming. Your words about feeling cared for and at home mean a lot to us. I will be delighted to share your kind recognition with Pedro and the entire breakfast, kitchen and restaurant team. It is lovely to know that their attention, warmth and care made your mornings so memorable. We hope to welcome you back soon for another fantastic experience. Sincerely, Julia Lencina Customer Experience

Customer review rating 4.0/5

Pulkit A. Business - Confirmed reviews ALL

would have liked if there were more options for a veggie breakfast, slippers in the rooms and toothpaste in the bathrooms

Dear Pulkit, Thank you for sharing your feedback about your stay with us. I am glad to know that you had a comfortable stay. I will be happy to share your kind recognition with Pedro, who I am sure will be pleased to know that his efforts made a difference during your breakfast experience. I also appreciate your comments regarding more vegetarian options and amenities in the room, as well as the Wi-Fi access. Your observations are very valuable and will be shared with the responsible teams for review. We hope to welcome you back soon for an even better experience. Kind regards, Julia Lencina Customer Experience

Customer review rating 4.5/5

Javier L. C. Business - Confirmed reviews ALL

Comfortable stay

Dear Javier, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Julia Lencina Customer Experience

Customer review rating 2.0/5

Alvar O. M. Business - Confirmed reviews ALL

First, the booking experience did not follow as expected. I stayed at the hotel to attend a conference on the same premises. The discount code never worked, and the App offered me a better price, which was interesting. Then, when I checked in, it seemed I'd arrived at a very nice hotel, until I entered the room and went to the bathroom, which was dirty! Took some photos of the uncleaned wc and the floor with dried urine residues, and went to the front desk and requested a new room. Surprised! I took everything out of my luggage (big mistake) and went to the bathroom. Guess what? Yes, dirty again... woman's hair in the sink, among other things. Ask the manager to be present at the scene, and he did a good job by checking the replacement for my next room first, which was in good condition. Regarding the other hotel services, the restaurant, bar, and spa are good and make you feel at home.

Dear Alvar, Thank you for taking the time to share your detailed feedback. I am truly sorry to read that your experience did not meet expectations, especially regarding the booking process and the cleanliness issues found in the bathrooms. Please accept my sincere apologies for the discomfort caused, as this is certainly not the standard we expect our guests to find upon arrival. I understand how frustrating it must have been to change rooms more than once, particularly after settling in. Although I am glad to know that the manager personally assisted you and checked the final room before your move, I regret that this intervention was necessary. Your comments regarding the event code, room cleanliness and Wi-Fi connection have been shared with the responsible teams for proper follow-up and improvement. On the other hand, I am pleased to know that you had positive experiences with our restaurant, bar and spa, and that the service from these teams made you feel welcome. Once again, I sincerely apologize for the inconvenience and remain at your disposal should you wish to share any additional details or if I can assist you in any future matter through ju… I hope we may have the opportunity to welcome you back and provide a stay fully aligned with the standards you expect from Pullman. Sincerely, Julia Lencina Customer Experience

Other web-users rate our hotel

  • 241 reviews 9.5/10 Location
  • 467 reviews 7.4/10 Room
  • 747 reviews 8.9/10 Service
  • 9 reviews 4.8/10 WiFi
  • 300 reviews 8.9/10 Breakfast
  • 187 reviews 7.7/10 Comfort
  • 174 reviews 7.7/10 Food
  • 163 reviews 7/10 Amenities

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