Pullman São Paulo Vila Olímpia Hotel 5 stars

very good hotel. friendly staff. unfortunately i had a room for handicapped guests which was a bit odd. additionally, an alarm went off several times which was unnverving.

I have stayed here multiple times and have not been disappointed

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hope the food can change a little every day.

Everything went very well..all the staff made you feel very welcome . Really enjoyed my stay

The hotel is quite good and all staffs are well trained, however, I'd like to make a tiny complaint about the bedroom situation, in my room, there was a lot of dust. Apart from this, the rest was really good.

Great location, clean, minor issues resolved quickly, and a very friendly staff

Excellent location, friendly staff. Very good beds and showers. Needs improvement: - I stayed for 5 nights and the breakfast experience was not good at all. I tried ordering eggs from the menu (rather than scrambled eggs from the hot bar) and in on day i waited for over 20 min and it never came. The waiter noticed when I left and told me next day eggs would be right out as soon as I would come in. Next day experience was even worse: ordered the eggs, it never came (stayed for about 20 min) and waiter did not even noticed when I left unattended. Very poor experience with the breakfast. Waiters are always busy and running, and do not come to see you once you sit down to check if you need anything. - Would like to suggest a cover sheet rather than only duvet for the bedding. - Another bad experience with the taxi: 3 days out of 5 when asking for a taxa at front desk the same driver came in (may it is hired by the hotel, not sure). But fact is: on the mornings I rode with this car (gray sedan not marked as taxi or cab car) it took twice the time and $ than on the other two mornings when I rode with regular city of SP taxi cars. Very weird, since my office is about 5 blocks away from this hotel. - Gym too small and always crowded for the AM guests. Maybe a bigger space considering the number of rooms you have. Anyways, it was a poor experience overall.

Besides the Spa, this time I had the chance to use all hotel services. During my stay, the dilligency and outstanding service in my room, dry cleaning service, restaurante and gym, made me feel in home and pamper. Thank yuo to all the team, for being always so kind and smiling. Thank you also for speaking in Spanish and making communication easier.

Very pleasant stay and everything worked fine for me. Checkin and checkout was very fast and efficient.

The hotel is in a great location close to a large shopping mall. Staff were very efficient and very helpful. The restuarant was amazing. They had a really good chef.

The public areas were clean, open, and well lit. There was music in the evenings that was fun to listen to while at the bar. The staff were all very nice and helpful. The rooms were spacious, clean, and comfortable. The location is good with restaurants and shopping easily accessible.

I stay at this property frequently and enjoy feeling welcome and expected.

Always nice to stay here

Clean bathrooms are my number 1 concern and the Pullman is very good compared to other hotels I've stayed around Sao Paulo for around the same price. The lobby restaurant is also good and the service/staff is always wonderful. The room walls are a bit thin and could use some soundproofing.