Pullman São Paulo Vila Olímpia

Pullman São Paulo Vila Olímpia 5 stars

Customer review rating (ALL Rating) 4.6/5 1,236 reviews

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Description

Hotel extras

  • Event rooms with capacity for up to 600 people

  • Be sure to visit our restaurant, the HUB, one of the best in São Paulo.

  • The hotel offers honeymoon or romantic package, and wedding day special.

  • We are pet-friendly. Conditions apply.

  • 14-minute drive to Sao Paulo - Congonhas Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Pullman São Paulo Vila Olímpia

Rua Olimpiadas 205
04551 000 Sao Paulo
Brazil

Telephone +55 11 3049-6622

Fax +55 11 3049-6622
  • By plane

    AEROPORTO CONGONHAS At 5km / 3 miles

  • By plane

    AEROPORTO GUARULHOS At 36km / 22 miles

GPS:-23.595655, -46.684575

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

The rooms at the Pullman Vila Olímpia hotel bring together functionality and elegance, and feature comfortable beds, air conditioning, a flat-screen TV, desk and free WIFI. We offer category upgrades with a variety of services.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,236 reviews

TripAdvisor Rating  4.5/5  1,293 reviews

Certificate of excellence 2022

Nice stay

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

I had a few inconveniences, like the door was difficult to close and there was a problem with the cards at the fist couple days. The staff was amazing dealing with that, overall it was a nice stay

Dear Luiza, Pullman is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us! At at the same time, we are sorry for the inconveniences encountered. Our Maintenance Manager is already working on the door repair, to assure the perfect working condition and the comfort of our guests. We are looking forward to welcome you back soon. Marina Mello Quality and Customer Experience Coordinator Pullman SP Vila Olímpia #PullmanLife #UpYourGame

Friendly staff

Customer review rating 5.0/5

Alex L. Couples - Confirmed reviews ALL

Very well located, beautiful and clean. Staff was very friendly and helpful, I highly recommend this hotel!

Dear Alex, Pullman is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us and we could helped you with the late check out! We are looking forward to welcome you back soon. Marina Mello Quality and Customer Experience Coordinator Pullman SP Vila Olímpia #PullmanLife #UpYourGame

Great hotel, but Room Service was terrible.

Customer review rating 3.5/5

Leandro S. Business - Confirmed reviews ALL

This hotel is a great place to stay, as it has always been. But the Room Service was horrible this time around. I ordered a "Capirinha" and it was mostly Lemon Juice. No sugar. Not a lot of alcohol. Not good at all and it was, and I quote: "The only drink available". Then I ordered Whiskey and they didn't even know if they had Whiskey available. The person on the desk called me back 5 min later to offer some very bad selection of whiskeys; Had to settle for a Red Label. During checkout I saw that they in fact do have Whiskey on the bar, a whole wall of Whiskey, including a very nice Macallan 12 that I would have paid for if the hotel had told me they had it. The breakfast is down in quality as well. I paid for two breakfasts, but only went to one, it wasn't worth it. Not sure what happened after the whole covid situation, but they need to improve the quality of the kitchen fast. All and all, a great place to stay, but be prepared to eat and drink somewhere else.

Well located.

Customer review rating 4.0/5

Norman D. C. Business - Confirmed reviews ALL

Good service, clean rooms. Mixed experiences with costumer services, including check in.

Good service, very basic room

Customer review rating 2.5/5

Sylvain M. Couples - Confirmed reviews ALL

The room lacked free drinking water and looked very basic (hospital-like). Service was overall very warm.

Dear Sylvain, Thank you for taking the time to evaluate your experience. We are happy to hear, that you enjoyed our team's service! All your comments have been forwarded to the areas involved that are already reviewing and taking the needed measures. We look forward to welcoming you back again so that we can provide a better experience! Marina Mello Quality and Customer Experience Coordinator Pullman & Grand Mercure SP Vila Olímpia

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