Pullman Sao Paulo Vila Olimpia 5 stars

Customer review rating (ALL Rating) 4.6/5 1,855 reviews

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Rua Olimpiadas 205, 04551 000 Sao Paulo, Brazil

Description

Hotel extras

  • Event rooms with capacity for up to 600 people

  • Be sure to visit our restaurant, the HUB, one of the best in São Paulo.

  • The hotel offers honeymoon or romantic package, and wedding day special.

  • We are pet-friendly. Conditions apply.

  • 14-minute drive to Sao Paulo - Congonhas Airport

Our accommodation(s)

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Hotel location

Pullman Sao Paulo Vila Olimpia

Rua Olimpiadas 205
04551 000 Sao Paulo
Brazil

GPS:-23.59565, -46.68447

Telephone
Fax +55 11 3049-6622

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,855 reviews

TripAdvisor Rating  4.5/5  1,576 reviews

Certificate of excellence 2024

Poor basic service

Customer review rating 2.0/5

Erika Business - Confirmed reviews ALL

During my stay, the water and coffee capsules were not replenished, nor were the face cloths.

Dear Erika, Thank you for taking the time to tell us about your experience. I’m truly sorry for the inconvenience you experienced with the lack of replenishment of water, coffee capsules, and face cloths during your stay. We aim to provide attentive service in every detail, and I apologize that we fell short of this standard. Your feedback is invaluable, and I’ve shared it with our housekeeping team to ensure such oversights are prevented in the future. Please let us know if there’s anything further we can do to make this right, and I hope we have the opportunity to welcome you back for a more seamless experience. Sincerely, Erick Franco Customer Experience Manager Pullman & Grand Mercure SP Vila Olímpia

perfect stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Top location near the business centre; very friendly and service-orientated staff

Dear Rolf-Dietrich, Pullman is thankful for your comments. Our team is happy to know that you had a pleasant stay with us! We are looking forward to welcome you back soon. Julia Lencina Customer Experience Pullman SP Vila Olímpia #PullmanLife #UpYourGame

Good stay

Customer review rating 4.5/5

Maria Business - Confirmed reviews ALL

Above expectations

Olá Maria, Gostaríamos de agradecer seu tempo e gentileza em nos avaliar. Ficamos felizes que tenha tido uma excelente estada conosco! Esperamos seu retorno em breve. Kayo dos Santos Departamento de Customer Experience Pullman SP Vila Olímpia #PullmanLife #UpYourGame

Ok, but was better.

Customer review rating 2.5/5

Oscar Families - Confirmed reviews ALL

Been staying at the hotel since 2018. Location excellent. But this time, I found the rooms to be a bit dated. Especially the water pressure of shower was not sufficient. The breakfast has gone down dramatically in quality. Before fruit was perfect and delicious, this stay was not ripe. And before you had an extensive egg menu, like eggs Benedict, now only very standard options. All this while being more expensive.

Dear Oscar, Thank you for your continued loyalty since 2018 and for sharing your feedback with us. We’re glad to hear that the location remains a positive aspect of your stay. We’re sorry to learn that this time, the quality of your experience did not meet your expectations, particularly with the water pressure in the shower and the breakfast. Your comments regarding the fruit and the egg menu will be forwarded to the responsible team so we can improve these aspects and ensure a more consistent experience. We also appreciate your feedback about the price increase, and we are working to provide the best value for our guests. We hope to have the opportunity to welcome you again and provide a stay that meets your expectations. Sincerely, Julia Lencina Customer Experience Pullman & Grand Mercure SP Vila Olímpia

Nice facility

Customer review rating 4.0/5

Ed Business - Confirmed reviews ALL

Was a brief 1 night stay.

Olá Edward, Gostaríamos de agradecer seu tempo e gentileza em nos avaliar. Ficamos felizes que tenha tido uma excelente estada conosco! Esperamos seu retorno em breve. Kayo Dos Santos Customer Experience Team Pullman SP Vila Olímpia #PullmanLife #UpYourGame

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Other web-users rate our hotel

  • 262 reviews 9.6/10 Location
  • 523 reviews 8/10 Room
  • 802 reviews 8.8/10 Service
  • 15 reviews 4.4/10 WiFi
  • 328 reviews 8.8/10 Breakfast
  • 205 reviews 7.9/10 Comfort
  • 184 reviews 8.3/10 Food
  • 169 reviews 8.6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.