Pullman Sao Paulo Vila Olimpia 5 stars

Customer review rating (ALL Rating) 4.6/5 1,863 reviews

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Description

Hotel extras

  • Event rooms with capacity for up to 600 people

  • Be sure to visit our restaurant, the HUB, one of the best in São Paulo.

  • The hotel offers honeymoon or romantic package, and wedding day special.

  • We are pet-friendly. Conditions apply.

  • 14-minute drive to Sao Paulo - Congonhas Airport

Our accommodation(s)

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Hotel location

Pullman Sao Paulo Vila Olimpia

Rua Olimpiadas 205
04551 000 Sao Paulo
Brazil

GPS:-23.59565, -46.68447

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,863 reviews

TripAdvisor Rating  4.5/5  1,560 reviews

Certificate of excellence 2024

Well located superb service

Customer review rating 4.5/5

Martin A. D. Business - Confirmed reviews ALL

I had a really good experice at the hotel, it's centrally located the rooms where clean and big. The service was great both on the cleaning and the hospitality. The only gripe I have is that they charge you for tea water and there are no international outlets. Really recommend this hotel

Dear Martin, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us and that you enjoyed our central location, spacious rooms, and excellent service. We appreciate your feedback regarding the tea water and the absence of international outlets. Your comments help us improve, and we will certainly look into these issues. Thank you for recommending our hotel, and we hope to welcome you back soon! Julia Lencina Customer Experience Pullman SP Vila Olímpia #PullmanLife #UpYourGame

Subpar "5-Star" Hotel

Customer review rating 2.0/5

Nota5starhotel Business - Confirmed reviews ALL

I stayed two nights at this hotel and would not recommend it to others. Rooms are worn and dated, hallways are loud as there are no dampers to keep doors from slamming throughout the night, bathrooms are in need of major renovation and repair. The shower had visible mold, drain was mostly clogged so I continually showered while standing in 2-3 inches of dirty water. The sink drain also backed up.

Dear William, Thank you for taking the time to share your feedback. I’m truly sorry to hear about the issues you encountered during your stay. Your experience does not reflect our usual standards, and I appreciate you bringing these concerns to our attention. We will investigate the noise levels in the hallways and address the maintenance issues in the bathrooms, including the mold and drainage problems you described. Your comments are invaluable in helping us improve our facilities and ensure a better experience for our guests. I hope you’ll consider giving us another chance in the future. We would love the opportunity to provide you with a much-improved stay. Julia Lencina Customer Experience Pullman & Grand Mercure SP Vila Olímpia

Great hotel for business stay.

TripAdvisor rating 5.0/5

JRecoMont TripAdvisor review

Great location, big rooms and amazing staff. Fabio and Felipe were extremely helpful, together with Virginia and every single staff employed in the hotel. Will come back. The breakfast has loads of variety and is very tasty. The only thing is that the gym is quite small. But you have rebook or smart fit gyms nearby.

Hello, JRecoMont! Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our location, spacious rooms, and the exceptional service from Fabio, Felipe, Virginia, and the entire team. Your kind words truly motivate us to keep providing the best experience for our guests. We’re glad you loved the breakfast variety—it’s one of our favorite ways to start the day! We appreciate your feedback about the gym size; as though we aim to provide options for our guests and are glad you found nearby alternatives, I'll make a note for future improvements. We can’t wait to welcome you back on your next visit! Erick Franco Customer Experience Manager

Great Service

TripAdvisor rating 5.0/5

BrittanyH400 TripAdvisor review

Wanessa in the lobby bar was super friendly with a contagious smile and super helpful when I wanted a simple drink quickly - a simple soda was delivered quickly and I had no delay in paying when I wanted to leave quickly. She was also patient with my Spanish and no Portuguese. Great help!

Hello, BrittanyH400! Thank you so much for your kind words! We're thrilled to hear that Wanessa made your experience at the lobby bar enjoyable. Her friendly attitude and quick service truly embody our commitment to excellent customer care. We’re also glad she was able to assist you with your language needs. We'll be sure to pass along your compliments to her! We hope to welcome you back soon! Erick Franco Customer Experience Manager

Great People

Customer review rating 5.0/5

Mr P. Business - Confirmed reviews ALL

Very friendly staff. Everyone was lovely. I would come back in a heartbeat.

Dear Joseph, Thank you so much for your kind words! We’re thrilled to hear that you found our staff friendly and lovely. It’s always our goal to make guests feel welcome and at home. We would be delighted to have you back anytime! Looking forward to your next visit! Julia Lencina Customer Experience Pullman SP Vila Olímpia #PullmanLife #UpYourGame

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Other web-users rate our hotel

  • 265 reviews 9.7/10 Location
  • 527 reviews 8.1/10 Room
  • 812 reviews 8.8/10 Service
  • 15 reviews 4.4/10 WiFi
  • 331 reviews 8.8/10 Breakfast
  • 209 reviews 7.9/10 Comfort
  • 187 reviews 8.2/10 Food
  • 167 reviews 8.5/10 Cleanliness

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