Grand Mercure Sao Paulo Vila Olímpia

Grand Mercure Sao Paulo Vila Olímpia 5 stars

Customer review rating (ALL Rating) 4.6/5 1,609 reviews

See on a map

Hotel extras

  • Renovated, spacious, upscale rooms. 49" Smart TDS w/ streaming channels

  • CipóRestô restaurant with outdoor balcony and Brazilian cuisine

  • Corporate and social event spaces with capacity for up to 600 people

  • Nearby hospitals and clinics: São Luiz, Sta Paula, Sta Maggiore, Clinica JK

  • Hotel with helipad located 10 min from Congonhas Airport - SP

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Grand Mercure Sao Paulo Vila Olímpia

Rua Olimpiadas 205
04551 000 SÃO PAULO
Brazil

GPS:-23.595655, -46.684575

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

The hotel offers executive rooms divided into the following categories: Studio, Standard and Superior.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,609 reviews

TripAdvisor Rating  4.0/5  1,163 reviews

Great Staff and Location

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Great staff, amazing location. Would definitely stay there again!

Noisy

Customer review rating 2.5/5

Sabrina G. Business - Confirmed reviews ALL

After 23 hours travelling, all I wanted was to rest. The receptionist was rude and said no bedroom was available for early check-in. I had to lay down on a couch upstairs. Once my coworker arrived, after I just checked about bedrooms being available, miraculously bedrooms became available. She was sent to a premium bedroom and I was given a bedroom in front of elevator and joint to another one, even thou we both booked at the same time with the same company rates. The bedroom beside me had two ladies that spoke very loudly and even using the blow dryers was like they were inside my room. Men coming from the elevator at 3 am also spoke very loud and I couldn’t sleep even thou I was tired and had to wake up very early for an important work event. The rest of the staff were very nice, food and bar was excellent.

Home away from home

TripAdvisor rating 5.0/5

nancybE7946JU Business - TripAdvisor review

I stay at this hotel often for work, and it is a comfort away from home. The entire staff including the front desk staff, bar and restaurant staff are all professional, friendly and remember me each time. Rooms are clean and comfortable. I love both the breakfast and lunch buffets in the restaurant. The hotel is wonderful at accommodating my many requests.

Well located; attentive and kind staff; good food;

Customer review rating 5.0/5

Erika D. Business - Confirmed reviews ALL

one of the best in the region, even if we compare it to those of the accor chain.

Dear Erika, Grand Mercure is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us! We are looking forward to welcome you back soon. Marina Mello Quality and Customer Experience Coordinator Grand Mercure SP Vila Olímpia #HospedarComBrasilidade #GrandMercureVilaOlimpia

Can´t credit my ALL points

Customer review rating 1.0/5

Marcelo Business - Confirmed reviews ALL

I often stay at your hotel (either the Grand Mercure or the Pullman Vila Olimpia Sao Paulo) and it´s always a nightmare to have my points credit to the ALL program. I have to call, chase, follow-up until one day. eventually, my points will appear. I will start to stay with Radisson from next week onwards due to this.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 262 reviews 9.6/10 Location
  • 480 reviews 7.7/10 Room
  • 602 reviews 8.8/10 Service
  • 16 reviews 8.4/10 WiFi
  • 307 reviews 9/10 Breakfast
  • 198 reviews 7.5/10 Comfort
  • 181 reviews 7.9/10 Cleanliness
  • 135 reviews 7/10 Food

Powered by Trustyou

All our hotels in SÃO PAULO