Grand Mercure Sao Paulo Vila Olímpia 5 stars

Customer review rating (ALL Rating) 4.6/5 2,317 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Renovated, spacious, upscale rooms. 49" Smart TDS w/ streaming channels

  • CipóRestô restaurant with outdoor balcony and Brazilian cuisine

  • Corporate and social event spaces with capacity for up to 600 people

  • Nearby hospitals and clinics: São Luiz, Sta Paula, Sta Maggiore, Clinica JK

  • Hotel with helipad located 10 min from Congonhas Airport - SP

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Grand Mercure Sao Paulo Vila Olímpia

Rua Olimpiadas 205
04551 000 SÃO PAULO
Brazil

GPS:-23.595655, -46.684575

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,317 reviews

TripAdvisor Rating  4.0/5  1,280 reviews

Certificate of excellence 2023

Good stay

Customer review rating 4.0/5

Luis O. Business - Confirmed reviews ALL

Nice amenities kit, comfortable beds.

Olá, Luis Carlos! Gostaríamos de agradecer seu tempo e gentileza em nos avaliar. Ficamos felizes por ter nos escolhido como seu Hotel em São Paulo. Ao mesmo tempo, sinto muito por não termos conseguido atender todas as suas expectativas. Pode ter certeza de que encaminhei todas as as observações aos gerentes departamentais para que verifiquem as situações e façam os ajustes necessários. Me alegro, todavia, que tenha gostado de nossas camas e kit de amenities! Esperamos seu retorno em breve para uma experiência superior. Marina Mello Gerente de Customer Experience Grand Mercure SP Vila Olímpia #HospedarComBrasilidade #GrandMercureVilaOlimpia

well located and value for the money

Customer review rating 4.0/5

Leonardo Business - Confirmed reviews ALL

well located and value for the money and good & friendly staff

Dear Leonardo, Grand Mercure is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us at your Brazilian home. It is so great knowing that you had such a good time with us and got to enjoy our great location and excellence in service! Our Maintenance Manager is gradually working on conservation services in the guestrooms that have not yet undergone the retrofit process and your observations are very important for future developments. We are looking forward to welcome you back soon for an even better experience. Marina Mello Customer Experience Manager Grand Mercure SP Vila Olímpia #HospedarComBrasilidade #GrandMercureVilaOlimpia

A good experience every time

TripAdvisor rating 5.0/5

M1780EUdinoc TripAdvisor review

Every time I come here it's a new experience, the food, the drinks are extremely delicious, the location is also a good point, it's close to shopping centers, pharmacies and everything else. I can't forget Erick Levi's excellent service, always very kind.

Hello, M1780EUdinoc! Thank you for choosing Grand Mercure Vila Olimpia Hotel and for sharing your kind feedback on TripAdvisor. It is so good to hear you had such a great time with us! I'm glad you enjoyed our food, drinks, incredible neighborhood and, of course, the service! I'm sure that Erick will be very pleased to hear about your experience. I hope we see you again soon, the whole team will be more than happy to welcome you back! Marina Mello Gerente de Customer Experience Grand Mercure SP Vila Olímpia #HospedarComBrasilidade #GrandMercureVilaOlimpia

Very good time.

Customer review rating 5.0/5

Guilherme N. Business - Confirmed reviews ALL

The period during which I stayed was exceptionally considerate, the individuals were exemplary, the accommodations were comfortable, and the welcome amenities included a delicious breakfast and dinner. It's easy to transportation and the hotel is so beautfull.

Olá, Guilherme! Gostaríamos de agradecer seu tempo e gentileza em nos avaliar. Fico feliz que tenha tido uma excelente estada conosco em sua casa brasileira! É um prazer saber que nosso atendimento personalizado e delícias do café da manhã tenham contribuído para uma experiência tão positiva! Esperamos seu retorno em breve. Marina Mello Gerente de Customer Experience Grand Mercure SP Vila Olímpia #HospedarComBrasilidade #GrandMercureVilaOlimpia

Pleasant stay

Customer review rating 4.5/5

Ricardo C. Business - Confirmed reviews ALL

Well located hotel with a very friendly staff.

Olá, Ricardo! Gostaríamos de agradecer seu tempo e gentileza em nos avaliar. Fico feliz que tenha tido uma excelente estada conosco. e, sua casa brasileira. Também é maravilhoso saber que você gostou de nossa localização privilegiada e de nosso atendimento! Esperamos seu retorno em breve para experiências cada vez melhores! Marina Mello Gerente de Customer Experience Grand Mercure SP Vila Olímpia #HospedarComBrasilidade #GrandMercureVilaOlimpia

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Other web-users rate our hotel

  • 350 reviews 9.8/10 Location
  • 738 reviews 7.7/10 Room
  • 902 reviews 8.8/10 Service
  • 23 reviews 8.9/10 WiFi
  • 428 reviews 9.2/10 Breakfast
  • 245 reviews 8.1/10 Cleanliness
  • 199 reviews 7.5/10 Food
  • 196 reviews 7.8/10 Vibe

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