Mercure São Paulo Vila Olímpia Hotel 4 stars

Nada de negativo a declarar.

To be honest, I didn’t expect the room to be so good. When I got in, it was very good, very well maintained and cozy.

the messenger is needed.

I like the location of the hotel , the staff is very helpful and friendly. I will come back for sure and recommend to my friends also. Thank you

You can improve the balance between price and quality

In overall was a good stay, but the shower (temperature of water) was unstable. Some times hot and sometimes cold.

When we got to the room, there was just 1 towel. Tried to call reception at night and in the morning but no answer. On Check-in they didnt inform that the parking lot was charged, doing it just on our check out. Room is quite nice, but bathroom seems a little bit old. Stayed here instead of Ibis looking for comfort and relaxation, but was disappointed.

We checked in and were directed to a room, we settled and my pregnant wife was already resting when I decided to go take a shower, then I noticed there were no shower, when I went out of the room, I noticed there were no curtain in the windows, what would make us wake up too early. I called reception and they moved us. In the next room, the power plugs of the room were not working, we had to charger computer and phone in the bathroom.

I've had a good time for a quick stay, a cozy room with a comfortable bed, all the security measures taken and a good service overall.

Very good location and service.

Even with very challenging times, the staff was always amazing. Front desk staff and Mr Gilmar at the forquetta restaurant always tried their best to surprise me during my stay.

Central location not far from shopping centers and some attractions. Nice room, very friendly and helpful staff, very good breakfast. However, still no bill received because of local computer problems.

This hotel is located in a nice neighbourhood with lots of great restaurants. The hotel itself is a little old but they must have painted my room recently. There was no door latch on my room. I guess it was removed to paint the door. My room was on the 24th floor and have a great view of the city especially at night. Reception was friendly and service in their restaurant was excellent. Breakfast was okay and the waiter although he spoke little English we go along very well. He was helpful when I asked for a cheese omelet. He selected cheese from the buffet and gave it to the chef in the kitchen. That was nice. Overall a good business hotel.

Excellent service. The room is good, but I didn't like the bathroom very much (toilet seat lid didn't stand up and water temperature changes suddenly during shower). Restaurants, bars and markets close to the hotel. Berrini area close to the neighborhood. Gym and breakfast OK

The location is perfect, the rooms have great space, and the breakfast is amazing. The staff are very gentle, the gym is quite complete with treadmills, transports and bicycles. The swimming pool is also fantastic.