Mercure Sao Paulo Vila Olimpia 4 stars

Customer review rating (ALL Rating) 4.3/5 2,288 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Enjoy a hotel in São Paulo with pool, sauna and gym.

  • Multiple event rooms for your corporate meetings

  • No charge for children aged 18 and under accompanied by their parents

  • 11-minute drive to Sao Paulo Congonhas Airport

  • 17-minute drive to Imigrantes Highway

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mercure Sao Paulo Vila Olimpia

Rua Santa Justina, 210, Vila Olimpia, SAO PAULO - SP
04545041 SAO PAULO
Brazil

GPS:-23.594672, -46.674637

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LA FORCHETTA

The casual nature of La Forchetta's architecture offers a more welcoming environment. The house is still furnished with outdoor tables and a vegetable garden that is used by the kitchen. The à la carte option serves Italian cuisine with a Brazilian touch.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,288 reviews

TripAdvisor Rating  4.0/5  1,171 reviews

Find another place

Customer review rating 3.0/5

Ricardo G. Business - Confirmed reviews ALL

Noisy room. Planes flying nearby with no good sound proof windows. Breakfast was just ok. Dated room

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Vila Olimpia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frederico Ferreira General Manager Mercure SP Vila Olimpia

Good Stay

Customer review rating 4.0/5

Rodrigo S. Families - Confirmed reviews ALL

Everthing was really good, except for the breakfast. The quality was not the same from the last time I satyed at the hotel.

Prezado Sr. Rodrigo, Agradecemos os seus comentários no seguimento da sua estada no Mercure Sao Paulo Vila Olimpia. É sempre importante recebermos as observações de nossos hóspedes. Não deixaremos de partilhar os seus comentários com toda a equipe. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Frederico Ferreira Gerente Geral Mercure SP Vila Olimpia

Well located

Customer review rating 4.5/5

Ronaldo F. P. Business - Confirmed reviews ALL

The room and breakfast were excellent, as always. I always make a point of staying at the Mercure because it meets all my needs and this time was the same.

Prezado Sr. Ronaldo, Agradecemos os seus comentários no seguimento da sua estada no Mercure Sao Paulo Vila Olimpia. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Frederico Ferreira Gerente Geral Mercure SP Vila Olimpia

Too noisy

Customer review rating 3.5/5

Nathalia H. Business - Confirmed reviews ALL

Terrible noise control and too thin walls. I could hear the land phone ringing in the other room, and I could wake up because the other room was just opening and closing the door. The room Was given to me with almost no hair conditioner (there was just a little in the pump)

Dear Mrs. H., Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Vila Olimpia. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frederico Ferreira General Manager Mercure SP Vila Olimpia

Customer review rating 4.5/5

Manuel Friends - Confirmed reviews ALL

Only stayed one night yet it was a very satisfying stay Had to relocate as needed to be on another location for my travel time

Dear Mr. D., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Vila Olimpia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederico Ferreira General Manager Mercure SP Vila Olimpia

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Other web-users rate our hotel

  • 407 reviews 9.4/10 Location
  • 928 reviews 7.2/10 Room
  • 917 reviews 7.3/10 Service
  • 36 reviews 5/10 WiFi
  • 456 reviews 7.7/10 Breakfast
  • 422 reviews 6.3/10 Comfort
  • 412 reviews 6.8/10 Cleanliness
  • 201 reviews 8/10 Food

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