Mercure Sao Paulo Vila Olimpia 4 stars

Customer review rating (ALL Rating) 4.3/5 2,233 reviews

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Description

Hotel extras

  • Enjoy a hotel in São Paulo with pool, sauna and gym.

  • Multiple event rooms for your corporate meetings

  • No charge for children aged 18 and under accompanied by their parents

  • 11-minute drive to Sao Paulo Congonhas Airport

  • 17-minute drive to Imigrantes Highway

Our accommodation(s)

Hotel location

Mercure Sao Paulo Vila Olimpia

Rua Santa Justina, 210, Vila Olimpia, SAO PAULO - SP
04545041 SAO PAULO
Brazil

GPS:-23.59466, -46.67497

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LA FORCHETTA

The casual nature of La Forchetta's architecture offers a more welcoming environment. The house is still furnished with outdoor tables and a vegetable garden that is used by the kitchen. The à la carte option serves Italian cuisine with a Brazilian touch.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,233 reviews

TripAdvisor Rating  4.0/5  1,241 reviews

Friendly staff

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Friendly staff. Received free mini bar with water. Good breakfast.

Old Hotel

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

I meant to book the Grand Mercure Vila Olimpia but ended up in the Mercure. Very disappointed by the Mercure. The Hotel is old, not well maintained and noisy. The hotel is also not very personal. The breakfast is below average and staff at breakfast do not offer any service.

Dear Maximilian, Thank you for your comments about your stay at the Mercure SP Vila Olímpia. We apologize for the inconveniences experienced, please be assured that this is not the experience we want for our guests. We already have a team hired to begin renovating the apartments. Throughout 2025 they will be renovated. Sorry for the noise. São Paulo has high occupancy this month due to several events. And the restaurant team has already been reoriented. Thank you for your comments, as this way we can learn and improve the quality of our services. It will be a pleasure to welcome you again for a future stay and know that you enjoyed your new experience. Yours sincerely, Francine Ruiz – Assistant Manager

Excellent

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

The reservation was made at short notice and the price was a little high, but the hotel exceeded expectations. Everything was of high quality and very clean. The experience was better than that of a 5-star hotel I had recently in São Paulo.

Good Hotel with a few flwas

Customer review rating 3.5/5

Jon G. Solo - Confirmed reviews ALL

I have stayed at this hotel before, the decoration and made it retro, which I find uncomfortable. Electric outlets, difficult to find and in difficult to reach locations. I was given an accessible bathroom, took a long shower and the entire room flooded, poor design. The elevators are a mess, if you want to go down, you better press to go up, otherwise you wont make it.

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Check in took very long time and one elevator missing was an issue. However, overall it was a good stay.

Olá Felipe, Agradecemos por seus comentários sobre sua hospedagem no Mercure SP Vila Olímpia. Ficamos felizes que tenha gostado da hospedagem em geral. Contratamos alguns colaboradores para recepção nesse último mês, e tivemos troca de sistema também, o que talvez ocasionou num processo mais lento por parte deles, mas estamos já realizando treinamentos para que possam prestar um atendimento mais ágil. Os elevadores encontram-se em modernização. Estamos realizando por partes para que não atrapalhe a operação junto aos nossos hóspedes. Inevitável em alguns dias devido à alta ocupação realmente. Nos desculpe por esse fator. Será um prazer recebê-lo novamente em uma futura hospedagem. Atenciosamente, Francine Ruiz - Subgerente

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Other web-users rate our hotel

  • 373 reviews 9.5/10 Location
  • 825 reviews 6.7/10 Room
  • 815 reviews 7.2/10 Service
  • 20 reviews 0.9/10 WiFi
  • 393 reviews 7.9/10 Breakfast
  • 348 reviews 5.8/10 Cleanliness
  • 232 reviews 4.2/10 Amenities
  • 193 reviews 7.8/10 Food

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