Mercure Sao Paulo Vila Olimpia 4 stars

Customer review rating (ALL Rating) 4.3/5 1,870 reviews

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Mercure Sao Paulo Vila Olimpia - Image 1
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Rua Santa Justina, 210, Vila Olimpia, SAO PAULO - SP, 04545041 SAO PAULO, Brazil

Description

Hotel extras

  • Enjoy a hotel in São Paulo with pool, sauna and gym.

  • Multiple event rooms for your corporate meetings

  • No charge for children aged 18 and under accompanied by their parents

  • 11-minute drive to Sao Paulo Congonhas Airport

  • 17-minute drive to Imigrantes Highway

Our accommodation(s)

Hotel location

Mercure Sao Paulo Vila Olimpia

Rua Santa Justina, 210, Vila Olimpia, SAO PAULO - SP
04545041 SAO PAULO
Brazil

GPS:-23.59466, -46.67497

Telephone
Fax +55 11 3089-6228

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LA FORCHETTA

The casual nature of La Forchetta's architecture offers a more welcoming environment. The house is still furnished with outdoor tables and a vegetable garden that is used by the kitchen. The à la carte option serves Italian cuisine with a Brazilian touch.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,870 reviews

Customer review rating 4.0/5

Cristiane R. M. B. Business - Confirmed reviews ALL

Well located, good breakfast experience, comfortable stay, my only two comments would be the temperature and quantity of the water coming out of the shower that vary a lot, and the noise around the room, since doors are slammed often.

Customer review rating 5.0/5

Luciano M. Couples - Confirmed reviews ALL

Amazing! The staff was very kind, the room in general was very comfortable! I do really recommend it

Good Morning, Mr Luciano! Your visit was very special to us! Thank you for choosing to stay with us, and we hope to welcome you back for more memorable moments. Francine Andrade Assistant Manager Mercure Vila Olimpia

Customer review rating 3.0/5

Carlos H. A. D. S. Families - Confirmed reviews ALL

​"I recently stayed at this hotel and had a mixed experience. On the positive side, the location is excellent, making it very easy to get around, and the room itself was comfortable and well-appointed. ​However, there were some significant issues during my stay. There was a noticeable amount of construction dust, which was quite unpleasant. I made a reservation stating that my family was allergic. More importantly, the air conditioning unit was leaking water. Although I brought this to the staff's attention, the issue was unfortunately not resolved and the unit continued to leak for the duration of my stay. While the hotel has great potential due to its location and room quality, the maintenance and responsiveness need improvement."

Dear Mr C. S., Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Vila Olimpia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Beatriz Cavaciocchi Gerente Geral Mercure São Paulo Vila Olimpia

Customer review rating 4.5/5

Rogerio A. Business - Confirmed reviews ALL

Excelent.

Prezado Sr Rogerio, Agradecemos por ter nos escolhido para ser o seu hotel em São Paulo! Nos enche de orgulho e satisfação saber que você gostou de sua experiência conosco! Esperamos te ver novamente em breve em nosso hotel! Atenciosamente Beatriz Cavaciocchi Gerente Geral Mercure São Paulo Vila Olimpia

Customer review rating 5.0/5

Katia R. Families - Confirmed reviews ALL

I had a wonderful experience at the hotel. Accomodations were excellent! Fantastic breakfast, great location, wonderful staff. Highly recommend!.

Dear Ms R., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Vila Olimpia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Beatriz Cavaciocchi General Manager Mercure SP Vila Olimpia

Other web-users rate our hotel

  • 326 reviews 9.4/10 Location
  • 670 reviews 6.6/10 Room
  • 603 reviews 7.1/10 Service
  • 17 reviews 5.4/10 WiFi
  • 298 reviews 7.5/10 Breakfast
  • 244 reviews 6.1/10 Cleanliness
  • 141 reviews 7.5/10 Food

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