Mercure São Paulo JK 4 stars

Customer review rating (ALL Rating) 4.3/5 1,130 reviews

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Mercure São Paulo JK - Image 1
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Rua Funchal 111, Vila Olimpia, 04551060 SÃO PAULO, Brazil

Description

Hotel extras

  • No charge for children aged 8 or under staying with their parents

  • Enjoy a hotel in São Paulo with pool and gym

  • Three event rooms for lectures, with capacity of up to 40 people

  • 7-minute drive to the Marginal Pinheiros highway

  • 12-minute drive to Sao Paulo Congonhas Airport

Our accommodation(s)

Suite

Classic Room for disabled guests with 1 doublebed

Non contractual photo

  • 2 pers. max
  • 34 m² / 365 sq ft
  • Bedding 1 x Double bed(s)
  • Accessible room

Hotel location

Mercure São Paulo JK

Rua Funchal 111, Vila Olimpia
04551060 SÃO PAULO
Brazil

GPS:-23.59291, -46.68769

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Família Castro

The best of national and international gastronomy in one place! Castro Family restaurant has a vibrant atmosphere and a jovial design. It is perfect for business and family meals, and happy hours.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,130 reviews

TripAdvisor Rating  3.5/5  525 reviews

Well located

Customer review rating 3.5/5

O. U. A. Solo - Confirmed reviews ALL

It was close to my exam center. It was Quiet and Tranquil. Just what I needed.

Good afternoon, Thank you for responding to the Mercure JK review, your opinion is important for us to improve our service. Regarding your questions about breakfast, it is not part of Brazilian culture to include rice and meat in this meal, only at lunch. But in the breakfast there is a salad and tomato option for sandwiches in addition to a varied menu with items that suit different diets. About Uber, it is a private application not managed by the hotel. For legal and security reasons we cannot request Uber for other people. In this way, reception recommends the use of a taxi for those who do not have a CPF to register on the application. Regarding money exchange, according to our legislation it can only be carried out in licensed establishments such as the exchange office indicated in the shopping mall near the hotel, or in airports. It is illegal to exchange money outside these establishments. Morgana dos Santos Front Desk Manager Mercure SP JK

Customer review rating 4.5/5

Cristina Business - Confirmed reviews ALL

The hotel staff are very attentive and care about serving the guest well Bismark is one employee that is very helpful

Boa Tarde Sra. Cristina, Gostaríamos de agradecer seu tempo e gentileza em nos avaliar. Ficamos felizes que tenha tido uma excelente estada conosco! Será um prazer compartilhar o seu comentário com todo o nosso time e especialmente com o Bismark, e tenho certeza de que todos ficarão muito honrados. Esperamos seu retorno em breve. Atenciosamente, Morgana dos Santos Coordenadora de Recepção Mercure SP JK

Bien Situe

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

The location is perfect and in a safe zone. I order a room with a place to work, there was no table and only one chair. Everything was perfect apart the sleeping room, which was very small. You cannot unpack the suitcase in the sleeping room.

Good Morning, Thank you for taking the time to review the Mercure SP JK. Your opinion is essential so that we can improve our structure and services. We look forward to the opportunity to welcome you again. Yours sincerely, Morgana dos Santos Reception Coordinator Mercure SP JK

Good stay, and well located

Customer review rating 4.0/5

Stella O. Solo - Confirmed reviews ALL

I had an awesome time staying in Mercure Staff services is excellent The breakfast experience was great

Good morning Mrs. Stella. Thank you very much for responding to our satisfaction survey. We are immensely flattered to know that you enjoyed our facilities, accommodation and our hospitality! We look forward to your return soon! Yours sincerely, Morgana dos Santos Reception Coordinator Mercure SP JK

Too expensive for the experience

Customer review rating 1.5/5

Nelson M. Business - Confirmed reviews ALL

High rate for a simple room, with no amenities. Breakfast Ok, well located BUT too expensive for the experience I had. I would avoid in the future.

Good morning Mr. Nelson, Thank you for responding to the satisfaction survey. Your opinion is essential for us to improve our structure and services. Regarding the sink, we inform you that it was a specific problem that has already been resolved by our maintenance department. Regarding rates, they vary according to the date and room availability, the ideal is to always book a rate in advance and participate in our ALL loyalty program to have access to the best rates. We look forward to the opportunity to welcome you again. Morgana dos Santos Front Desk Manager Mercure SP JK

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Other web-users rate our hotel

  • 397 reviews 9.7/10 Location
  • 621 reviews 6.6/10 Room
  • 652 reviews 8.7/10 Service
  • 29 reviews 2.6/10 WiFi
  • 261 reviews 6.7/10 Breakfast
  • 238 reviews 5.9/10 Cleanliness
  • 237 reviews 6.1/10 Vibe
  • 140 reviews 4.1/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.