Mercure São Paulo JK

Mercure São Paulo JK 4 stars

Customer review rating (ALL Rating) 4.3/5 974 reviews

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Hotel extras

  • No charge for children aged 8 or under staying with their parents

  • Enjoy a hotel in São Paulo with pool and gym

  • Three event rooms for lectures, with capacity of up to 40 people

  • 7-minute drive to the Marginal Pinheiros highway

  • 12-minute drive to Sao Paulo Congonhas Airport

ALLSAFE approved hotel

Hotel location

Mercure São Paulo JK

Rua Funchal 111, Vila Olimpia
04551060 SÃO PAULO
Brazil

GPS:-23.59275, -46.687889

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Família Castro

The best of national and international gastronomy in one place! Castro Family restaurant has a vibrant atmosphere and a jovial design. It is perfect for business and family meals, and happy hours.

Our accommodation(s)

The spacious and comfortable apartments of the Mercure São Paulo JK hotel are simply charming. The apartments are 100% non-smoking and are all equipped with an LCD TV, safe, air conditioning and WIFI. We offer 24-hour room service, laundry services and valet parking.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  974 reviews

TripAdvisor Rating  3.5/5  517 reviews

Excellent service

Customer review rating 5.0/5

Anna H. Business - Confirmed reviews ALL

My experience was incredible, all the staff is always available and kind. Raimunda was my housekeeper and her works was amazing. Also the staff of the kitchen has an amazing actitude. I will recommend it for sure.

Dear Anna Katerina, We appreciate your review of our services. We are delighted to receive your feedback and will share it with Raimunda and our team. Because your satisfaction is the best reward for our employees who work daily to provide you with a quality service. We look forward to the opportunity to welcome you again. Morgana dos Santos Front Desk Manager Mercure SP JK

Too Noisy

Customer review rating 2.0/5

Marco Business - Confirmed reviews ALL

The staff service is very good but the hotel is very noisy, every night I had a noise that could not let me sleep, either a machine in the hotel or a noise from the construction outside, you should make sure that at night no one is working in the hotel or also to talk to your neighbors to respect the working hours on the day

Dear Mr. Marco, Thank you for your feedback about your experience in relation to our service, your opinion is essential so that we can take the necessary measures to improve the points informed. We apologize and hope to regain your trust so that you will give us the opportunity to welcome you again. Morgana dos Santos Front Desk Manager Mercure SP JK

Hotel centrally located, warm staff amd very accomadating.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I enjoyed my stay here.

Good Morning Ashalee, We appreciate your review of our services. We are delighted to receive your feedback and will share it with our team. We look forward to the opportunity to welcome you again. Morgana dos Santos Front Desk Manager

Well Located for Work, Bad Beds, good breakfast

Customer review rating 3.0/5

Andres Business - Confirmed reviews ALL

The hotel is mid-range in general terms. The room was spacious but the bed and pillows were really bad, both of them were too hard to get a good sleep. The gym is very small and the weights are reduced, typical from a small hotel. However, the location was perfect for anyone working in the area and the breakfast was also excellent, with a wide range of options.

Goog Morning Andres, Thank you for your feedback about your experience in relation to our service, your opinion is essential so that we can take the necessary measures to improve the points informed. We look forward to the opportunity to welcome you again. Morgana dos Santos Front Desk Manager Mercure SP JK

Great service at the desk

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Great staff, very helpful and went to great lengths to make my experience better

Dear Gina We appreciate your review of our services. We are delighted to receive your feedback and will share it with our team. Because your satisfaction is the best reward for our employees who work daily to provide you with a quality service. We look forward to the opportunity to welcome you again. Morgana dos Santos Front Desk Manager Mercure SP JK

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Other web-users rate our hotel

  • 203 reviews 9.5/10 Location
  • 380 reviews 6.4/10 Room
  • 302 reviews 7.9/10 Service
  • 27 reviews 3.8/10 WiFi
  • 194 reviews 6.9/10 Breakfast
  • 127 reviews 6/10 Cleanliness
  • 94 reviews 4.7/10 Value
  • 58 reviews 7/10 Food

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