Mercure São Paulo JK

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Mercure São Paulo JK 4 stars

Customer review rating (ALL Rating) 4.2/5 720 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • No charge for children aged 8 or under staying with their parents

  • Enjoy a hotel in São Paulo with pool and gym

  • Three event rooms for lectures, with capacity of up to 40 people

  • 7-minute drive to the Marginal Pinheiros highway

  • 12-minute drive to Sao Paulo Congonhas Airport

Hotel location

Mercure São Paulo JK

Rua Funchal 111, Vila Olimpia
04551060 SÃO PAULO
Brazil

  • By plane

    AEROPORTO DE CONGONHAS At 6.3km / 3.91 miles

  • By plane

    AEROPORTO DE GUARULHOS At 36km / 22.37 miles

  • By car

    MARGINAL PINHEIROS At 0.8km / 0.5 miles

  • By train

    ESTAÇÃO DE TREM VILA OLIMPIA At 0.75km / 0.47 miles

GPS:-23.59275, -46.687889

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Família Castro

The best of national and international gastronomy in one place! Castro Family restaurant has a vibrant atmosphere and a jovial design. It is perfect for business and family meals, and happy hours.

Our accommodation(s)

The spacious and comfortable apartments of the Mercure São Paulo JK hotel are simply charming. The apartments are 100% non-smoking and are all equipped with an LCD TV, safe, air conditioning and WIFI. We offer 24-hour room service, laundry services and valet parking.

Our guest reviews

Our guest reviews for
Mercure São Paulo JK

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  720 reviews

TripAdvisor Rating  3.5/5  513 reviews

comfortable stay

Customer review rating 4.0/5

Ronald Business - Confirmed reviews ALL

good value for money

Great location

Customer review rating 2.5/5

Mlandi Business - Confirmed reviews ALL

Good location, breakfast is ok, in my whole stay my mini bar was not replenished I had to order water every night my keys kept getting demagnetized

Cool place

Customer review rating 4.0/5

Piero Business - Confirmed reviews ALL

Hotel was very cool, I wish the guys at the reception (even though they were very nice) would speak Spanish or English better. It was a bit of a bummer how hard it was to communicate.

Horrible

Customer review rating 0.5/5

Mereane Business - Confirmed reviews ALL

It was a very old appartment and the staf from the reception was not helpful as well. I paid for the premium appartment and it was with the walss durty and only one aircom and more bad things i will never stay on this hotel again,

Overpriced and overrated

Customer review rating 3.5/5

Bruno Business - Confirmed reviews ALL

Everything is old, elevator is terrible, gym? What gym?

Well located

Customer review rating 3.5/5

Simone Business - Confirmed reviews ALL

The bathroom was not clean as it should, and it had some hairs in the floor. The staff was good and had a great breakfast.

Loved the privilege room

Customer review rating 4.0/5

Caro Business - Confirmed reviews ALL

I loved that I got a privileged room, it looks exactly like the other one but the rope and the toiletries made the difference for me since on the regular room the are very basic. The wifi is stilll a problem sometimes in this hotel.

Good stay

Customer review rating 4.0/5

Marina M. Business - Confirmed reviews ALL

23 days with good breakfast and good servicing

Good stay

Customer review rating 4.5/5

Samantha S. Business - Confirmed reviews ALL

It was wonderful

Can be better.

Customer review rating 3.5/5

Ferraz, G. Business - Confirmed reviews ALL

It's a good hotel, but over the expectation overall the Mercure hotels, my experience in this time its good, but no perfect. Points for attention: - Breakfast (poor if compared for the yours competitors); - Elevator (very old model);

Well Located, poor facilities

Customer review rating 2.0/5

Miguel Business - Confirmed reviews ALL

staff was kind, was close to the places I needed to go, but the facilities are old, smelly and uncomfortable

Great stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The environment was very comfortable and the staff was patience and kind. Really enjoyed my stay.

Ok Stay, terrible wifi

Customer review rating 3.5/5

Caro Business - Confirmed reviews ALL

The hotel is very nice, the rooms are nice and the staff is very good. However, the wifi is always a problem there.

Customer review rating 2.0/5

Larissa Business - Confirmed reviews ALL

I stayed in one of the office rooms to work for a day and there was no air conditioner nor a fan. It was a very hot day, which made it uncomfortable to work in that environment. I opened the windows to ventilate the room a bit and had to take all my calls with noise of the street and traffic in the background. Also, the internet stopped working in the middle of one of the calls. It was a terrible experience. I would have a better experience working from home for sure.

Customer review rating 3.0/5

Roberto C. Business - Confirmed reviews ALL

It is comodous because of the locations. Only.

great stay but my credit card deposit was charged

TripAdvisor rating 5.0/5

Luanajhvjkhcvkuy Couples - TripAdvisor review

The stay was great. great service all clean and nice. good breakfast and pool. We payed with another card for the stay but the deposit was charged. I still struggeling to get it cancelled. i hope they cancel it soon.

We very much appreciate your comments regarding your stay at the Mercure São Paulo JK Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The credit it is cancel, thank you for your patient. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erik c Tover General Manager

MEDIUM

TripAdvisor rating 3.0/5

Cruiser54184242274 Business - TripAdvisor review

The hotel is good, however has some problem with magnet card to reach your floor/room and this needs to be improved! My suggestion is to check the system used to improve it as possible as you can!Apart from that, the hotel is medium/good!

Thank you for taking the time to share your feedback, we'll check as you suggest . We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover Manager

Very good

TripAdvisor rating 5.0/5

SandraCWB Couples - TripAdvisor review

Excellent location, very close to the Santander theater, shopping, etc. Very good breakfast, varied with fruits, juices, cakes, breads. Wi-fi very good too. Check in and check out was fast. I recommend!

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover General Manager

Bad experience with Restaurante Familia Castroo

TripAdvisor rating 3.0/5

renatom832 Couples - TripAdvisor review

good hotel/brand but the room was painted and the cleanness was not good. The restaurant was serving Peruvian menu but the dishes were not peruvian besides that it took too much time to be served. the experience was not good

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Erik c Tover General Manager

My Staying

TripAdvisor rating 4.0/5

CelioUCR Business - TripAdvisor review

The hotel and the service are very good. The location is amazing. My only deception was the gym, very very poor equipment, and very small space. Anyway I recommend to any person in a business or leisure travel.

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