The bathroom was not clean as it should, and it had some hairs in the floor. The staff was good and had a great breakfast.

I loved that I got a privileged room, it looks exactly like the other one but the rope and the toiletries made the difference for me since on the regular room the are very basic. The wifi is stilll a problem sometimes in this hotel.

23 days with good breakfast and good servicing

It was wonderful

It's a good hotel, but over the expectation overall the Mercure hotels, my experience in this time its good, but no perfect. Points for attention: - Breakfast (poor if compared for the yours competitors); - Elevator (very old model);

staff was kind, was close to the places I needed to go, but the facilities are old, smelly and uncomfortable

The environment was very comfortable and the staff was patience and kind. Really enjoyed my stay.

The hotel is very nice, the rooms are nice and the staff is very good. However, the wifi is always a problem there.

I stayed in one of the office rooms to work for a day and there was no air conditioner nor a fan. It was a very hot day, which made it uncomfortable to work in that environment. I opened the windows to ventilate the room a bit and had to take all my calls with noise of the street and traffic in the background. Also, the internet stopped working in the middle of one of the calls. It was a terrible experience. I would have a better experience working from home for sure.

It is comodous because of the locations. Only.

The stay was great. great service all clean and nice. good breakfast and pool. We payed with another card for the stay but the deposit was charged. I still struggeling to get it cancelled. i hope they cancel it soon.

The hotel is good, however has some problem with magnet card to reach your floor/room and this needs to be improved! My suggestion is to check the system used to improve it as possible as you can!Apart from that, the hotel is medium/good!

Excellent location, very close to the Santander theater, shopping, etc. Very good breakfast, varied with fruits, juices, cakes, breads. Wi-fi very good too. Check in and check out was fast. I recommend!

good hotel/brand but the room was painted and the cleanness was not good. The restaurant was serving Peruvian menu but the dishes were not peruvian besides that it took too much time to be served. the experience was not good

The hotel and the service are very good. The location is amazing. My only deception was the gym, very very poor equipment, and very small space. Anyway I recommend to any person in a business or leisure travel.