Grand Mercure Rio de Janeiro Copacabana 5 stars

Customer review rating (ALL Rating) 4.3/5 3,266 reviews

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Grand Mercure Rio de Janeiro Copacabana - Image 1
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Rua Souza Lima, 48, Copacabana, 22070001 RIO DE JANEIRO, Brazil

Description

Hotel extras

  • Pet-friendly hotel! Dogs and cats up to 22 lb are welcome here.

  • Ideal for families! Children aged 12 or younger stay free of charge.

  • Exclusive concierge service for your convenience

  • 20-minute drive to the Rio Sul Shopping Mall

  • 8-minute walk from the General Osório subway station

Our accommodation(s)

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Hotel location

Grand Mercure Rio de Janeiro Copacabana

Rua Souza Lima, 48, Copacabana
22070001 RIO DE JANEIRO
Brazil

GPS:-22.98127, -43.19026

Telephone
Fax +55 21 3545-5400

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CAZA ALIMO

Caza Alimo restaurant at Grand Mercure Rio de Janeiro Copacabana - Avenida Atlântica, 3716 Copacabana, Rio de Janeiro. Open from 06:30 to 23:00, for distinct dining experiences throughout the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,266 reviews

TripAdvisor Rating  4.1/5  4,631 reviews

Certificate of excellence 2025

The housekeeping staff stole my money.

TripAdvisor rating 1.0/5

merve e TripAdvisor review

stayed at this hotel between December 30, 2025 and January 2, 2026. Because the outside area felt unsafe, I did not carry all my money with me and left part of my Brazilian real in my suitcase. My cash was stolen by the housekeeping staff while my room was being cleaned. I contacted the hotel, and they told me to fill out a form for the Brazilian police, but the link they sent does not work. It is all lies. I absolutely do not recommend this hotel. This is not worthy of the Mercure group. I will never stay here again.

Customer review rating 3.5/5

Natalia K. Couples - Confirmed reviews ALL

Extra price for service.3 stars maximum. Greedy to offer free water and cofe for every day. No any infrormation about service when check in. You should seek where towels are taken for the beach and that breakfast at the 12 store extrapayment. Receptionist asked deposit 3600 R that more than we pay for 3 days and now information in advance about it. Good location for the beach Copacabana, and to go the Impanema lot of supermarket, night marker is closed to. The breakfast is ok, nothing special. The room is quit empty and small.

Customer review rating 3.0/5

Taner B. Families - Confirmed reviews ALL

everything was perfect until I was charged for coffee pods at the checkout. housekeeping didn't refill coffee pods for 2days then I called and asked for them. Then at checkout I was charged for them!

Customer review rating 5.0/5

Francisco M. Friends - Confirmed reviews ALL

Bar staff and restaurant staff very attentive

Thank you for taking your time to rate us. We appreciate your positive comments and are pleased to know you enjoyed the attentive service provided by our team. Our main goal is to ensure that you have not only a satisfactory experience, but a truly happy one, providing moments of comfort and well-being in a welcoming atmosphere. Come back soon for more memorable memories in our Brazilian home with a "carioca soul"!

Customer review rating 5.0/5

Yoselin T. Friends - Confirmed reviews ALL

We stayed 7 nights at the Grand Mercure Hotel in Rio De Janeiro. We had a great experienced, well organized staff who were very welcoming and helpful. The breakfast was include. The restaurant was open for everyone (food was delicious 🤤) the hotel was very cleaned and beautiful! Well located!

Thank you for your kind words regarding your recent stay at Grand Mercure Rio de Janeiro Copacabana. We are thrilled to hear that you enjoyed the hospitality of our staff, the delicious breakfast, and the cleanliness of our hotel. Your positive feedback about our location and overall experience is greatly appreciated and will be shared with our team. We look forward to welcoming you back for another memorable stay.

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Other web-users rate our hotel

  • 1,165 reviews 9.4/10 Location
  • 1,775 reviews 6.7/10 Room
  • 1,980 reviews 7.7/10 Service
  • 102 reviews 4.2/10 WiFi
  • 1,027 reviews 8.7/10 Breakfast
  • 685 reviews 5.7/10 Cleanliness
  • 633 reviews 7.5/10 Amenities
  • 429 reviews 7.8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.