Grand Mercure Rio de Janeiro Copacabana 5 stars

Customer review rating (ALL Rating) 4.3/5 3,596 reviews

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Description

Hotel extras

  • Pet-friendly hotel! Dogs and cats up to 22 lb are welcome here.

  • Ideal for families! Children aged 12 or younger stay free of charge.

  • Exclusive concierge service for your convenience

  • 20-minute drive to the Rio Sul Shopping Mall

  • 8-minute walk from the General Osório subway station

Our accommodation(s)

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Hotel location

Grand Mercure Rio de Janeiro Copacabana

Rua Souza Lima, 48, Copacabana
22070001 RIO DE JANEIRO
Brazil

GPS:-22.98127, -43.19026

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CAZA ALIMO

Caza Alimo restaurant at Grand Mercure Rio de Janeiro Copacabana - Avenida Atlântica, 3716 Copacabana, Rio de Janeiro. Open from 06:30 to 23:00, for distinct dining experiences throughout the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  3,596 reviews

Customer review rating 4.0/5

Ruth A. C. Friends - Confirmed reviews ALL

Comfortable and good location. Reception staff was helpful and friendly. Housekeeping happened daily. However, cleaning was inadequate especially under the bed and in vacuuming the carpet. Mold was apparent in the grout of the shower. We were charged for items missing from the minibar that were most likely from the previous customer (These charges were reversed at checkout).

Customer review rating 5.0/5

Vitor M. Business - Confirmed reviews ALL

Great experience at the rooftop, great Copacabana view, also the best breakfast server with gluten free and vegetarin food, and dinner experience at rooftop at night is amazing.

Customer review rating 3.0/5

Satyanarayana B. R. Couples - Confirmed reviews ALL

Not clean. Convenient to go to the beach but stay was not great.

Customer review rating 4.5/5

Lee A. A. Families - Confirmed reviews ALL

Beautiful and comfortable ocean view room. Friendly staff. Very safe and secure. Nice rooftop pool. Great beach access with chairs and umbrellas.

Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed the beautiful ocean view room, the friendly service from our staff, and the amenities such as the rooftop pool and beach access. Your positive feedback motivates us to continue providing exceptional experiences for our guests. We look forward to welcoming you back in the future.

Customer review rating 1.5/5

Vijay C. P. Couples - Confirmed reviews ALL

Stinkt hall ways, had to drag the bags at the door entrance, and the middle of the hotel loby, since there are steps to climb!! Put a handicap slope to facilitate!!!

Thank you for sharing your feedback regarding your recent stay with us. We appreciate your comments about our location; however, I regret to hear about your concerns regarding the cleanliness of the hallways and the accessibility issues. Your suggestions are valuable, and I will certainly share them with our management team for consideration in our ongoing efforts to enhance guest experiences.

Other web-users rate our hotel

  • 1,250 reviews 9.5/10 Location
  • 1,927 reviews 6.6/10 Room
  • 2,159 reviews 7.1/10 Service
  • 112 reviews 2.7/10 WiFi
  • 1,103 reviews 8.6/10 Breakfast
  • 748 reviews 5.1/10 Cleanliness
  • 724 reviews 7.3/10 Amenities
  • 470 reviews 7.9/10 Vibe

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