Grand Mercure Rio de Janeiro Copacabana 5 stars

Customer review rating (ALL Rating) 4.4/5 2,882 reviews

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Grand Mercure Rio de Janeiro Copacabana - Image 1
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Rua Souza Lima, 48, Copacabana, 22070001 RIO DE JANEIRO, Brazil

Description

Hotel extras

  • Pet-friendly hotel! Dogs and cats up to 22 lb are welcome here.

  • Ideal for families! Children aged 12 or younger stay free of charge.

  • Exclusive concierge service for your convenience

  • 20-minute drive to the Rio Sul Shopping Mall

  • 8-minute walk from the General Osório subway station

Our accommodation(s)

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Hotel location

Grand Mercure Rio de Janeiro Copacabana

Rua Souza Lima, 48, Copacabana
22070001 RIO DE JANEIRO
Brazil

GPS:-22.98127, -43.19026

Telephone
Fax +55 21 3545-5400

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,882 reviews

TripAdvisor Rating  4.0/5  4,360 reviews

Certificate of excellence 2024

Amazing

TripAdvisor rating 5.0/5

simonbR6557CL Friends getaway - TripAdvisor review

I recently stayed at this hotel and had an exceptional experience. The service was excellent from start to finish. A standout was Joelma Marido Nacimento, who was nothing short of amazing. She was incredibly informative and helpful, going above and beyond to ensure that my stay was enjoyable. I highly recommend this hotel for its fantastic service and welcoming staff!

Not 5 starts, internationally seen

Customer review rating 2.0/5

Jan J. Couples - Confirmed reviews ALL

Worn 20 years old uncomfortable beds, non functioning wifi. A guest should not have to sacrifice half a day to change such a room to a new one.

Excellent Location and Beautiful Hotel with the best Service and Staff.

TripAdvisor rating 5.0/5

Stefan d TripAdvisor review

We have been staying in this Hotel for the past 33 Years. Since it was the Luxor Regente then the Golden Tulip and now the Grand Mercure. There must be a reason for returning to this Beautiful Hotel. The newly renovated Sea Front Rooms are a dream to stay in and the upgraded pool area is a bonus. We spend a total of 10 nights at this beautiful hotel. Excellent Breakfast with a wide selection of hot, cold and sweet that we are sure would please everyone's taste buds. The friendly staff is also a contributing factor. The location is one of the best in our opinion. We always felt welcome and would highly recommend this Hotel to anyone thinking of visiting Rio de Janeiro, Copacabana Beach. We would like to thank the Management team and their staff: The General Manager – Rodrigo de Landa Reservations Manager – Juliana Coelho Guest Relations Manager – Lucas Noronha Housekeeping Manager – Bruna Pires Reception Manager – Rene Arnor and Erica Olivia at reservations. And we would also like to give a special thank to Lucas Noronha for your personal attention and making our stay as comfortable and pleasant as you can. You truly made us feel right back at home. It was once again a holiday to remember. We can't wait returning to this Beautiful Hotel that feels like our home away from home. BARTLOMIUS DE BEER SOUTH AFRICA

Wonderful stay!

Customer review rating 5.0/5

Alexandru T. Couples - Confirmed reviews ALL

Good location, helpful staff, ready to meet clients needs, very good breakfast and room cleaning every day!

Dear Alexandru T., We very much appreciate your comments regarding your stay at the Grand Mercure Rio de Janeiro Copacabana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect location and super friendly staff

Customer review rating 5.0/5

Tamas B. Solo - Confirmed reviews ALL

The hotel has the perfect location with only few steps to the Copacabana beach. The staff is super friendly and very helpful. The room was spacious, clean and very comfortable. The pool and the roof-top bar offer a stunning view over the beach as well.

Dear Tamas B., We very much appreciate your comments regarding your stay at the Grand Mercure Rio de Janeiro Copacabana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 1,019 reviews 9.4/10 Location
  • 1,564 reviews 6.8/10 Room
  • 1,773 reviews 7.8/10 Service
  • 99 reviews 3.9/10 WiFi
  • 1,021 reviews 8.7/10 Breakfast
  • 603 reviews 6.2/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.