Grand Mercure Rio de Janeiro Copacabana 5 stars

Customer review rating (ALL Rating) 4.3/5 3,201 reviews

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Description

Hotel extras

  • Pet-friendly hotel! Dogs and cats up to 22 lb are welcome here.

  • Ideal for families! Children aged 12 or younger stay free of charge.

  • Exclusive concierge service for your convenience

  • 20-minute drive to the Rio Sul Shopping Mall

  • 8-minute walk from the General Osório subway station

Our accommodation(s)

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Hotel location

Grand Mercure Rio de Janeiro Copacabana

Rua Souza Lima, 48, Copacabana
22070001 RIO DE JANEIRO
Brazil

GPS:-22.98127, -43.19026

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CAZA ALIMO

Caza Alimo restaurant at Grand Mercure Rio de Janeiro Copacabana - Avenida Atlântica, 3716 Copacabana, Rio de Janeiro. Open from 06:30 to 23:00, for distinct dining experiences throughout the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  3,201 reviews

TripAdvisor Rating  4.1/5  4,609 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Monica D. G. O. Friends - Confirmed reviews ALL

Staff was very nice and helpful, specially people who received me at the concierge the day I arrived. The only thing was that I did not had my room cleaned during the day I stayed there, and that there was not enough soap in the handwash dispenser. But these are just small things. Overall it was really nice, and I would definitively recommend the hotel!

Agradecemos sinceramente sus comentarios sobre su experiencia en el Grand Mercure Rio de Janeiro Copacabana. Nos alegra saber que disfrutó de nuestra ubicación y que nuestro personal, especialmente el conserje, fue de ayuda durante su estancia. Sin embargo, lamentamos que la limpieza de su habitación no se realizara como corresponde y que el dispensador de jabón no estuviera adecuado. Aunque estos aspectos son pequeños, son importantes para nosotros y tomaremos nota de ellos para mejorar. Agradecemos su recomendación y esperamos recibirla nuevamente en nuestro hotel.

Customer review rating 3.0/5

Ricardo D. S. S. Business - Confirmed reviews ALL

The location is great. The room I stayed was old and needs a renovation. I went twice to the restaurant and had to wait quite long.

Thank you for taking your time to rate us. Your opinion is very valuable in our journey towards excellence in hospitality. Our main goal is to make your experience not only satisfying, but truly happy, by providing moments of comfort and well-being in a welcoming atmosphere. We have received your perceptions with attention and respect and will carefully evaluate the points mentioned to ensure that the inconveniences considered are corrected. We greatly value the trust you have placed in our services and we are committed to providing you with an enhanced experience in our Brazilian home with a "carioca soul"!

Customer review rating 5.0/5

Elvin A. Solo - Confirmed reviews ALL

the rooms are tidy. good food. the staff are friendly and easy to approach with

Thank you for taking your time to rate us. Your opinion is very valuable in our journey towards excellence in hospitality. Our main goal is to ensure that you have not only a satisfactory experience, but a truly happy one, providing moments of comfort and well-being in a welcoming atmosphere. Come back soon for more memorable memories in our Brazilian home with a "carioca soul"!

Customer review rating 4.5/5

Nor H. L. B. A. A. Business - Confirmed reviews ALL

Great location, near to almost all the places of attractions & restaurants. Lobby has nice decor with plenty of colorful couches & tables where u can hang out with friends. The rooms are clean and well maintained. Served good spread of breakfast. The pool bar also served good food, with a really nice view of Copacabana beach. Recommended!

Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our convenient location, cozy lobby atmosphere, and well-maintained rooms. It’s great to know that our breakfast and the pool bar, paired with that beautiful Copacabana view, made your stay even better. Your recommendation truly means a lot to us. We hope to welcome you back again soon!

Customer review rating 3.5/5

Anna M. Couples - Confirmed reviews ALL

Overall, it’s a nice hotel with great location, friendly attentive staff and nice accommodations. However, there were some inconveniences that could have been avoided. The first room we were assigned did not A/C working properly. The next room had very poor internet connection, blinking light that couldn’t be turned off easily and improperly working toilet. The internet remained bad, the other 2 things were eventually corrected but all should have been attended to prior to giving us the room

Thank you for taking your time to rate us. Your opinion is very valuable in our journey towards excellence in hospitality. Our main goal is to make your experience not only satisfying, but truly happy, by providing moments of comfort and well-being in a welcoming atmosphere. We have received your perceptions with attention and respect and will carefully evaluate the points mentioned to ensure that the inconveniences considered are corrected. We greatly value the trust you have placed in our services and we are committed to providing you with an enhanced experience in our Brazilian home with a "carioca soul"!

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Other web-users rate our hotel

  • 1,149 reviews 9.5/10 Location
  • 1,760 reviews 6.7/10 Room
  • 1,973 reviews 7.6/10 Service
  • 103 reviews 4.5/10 WiFi
  • 1,039 reviews 8.8/10 Breakfast
  • 682 reviews 5.8/10 Cleanliness
  • 621 reviews 7.6/10 Amenities
  • 418 reviews 7.6/10 Vibe

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