Grand Mercure Rio de Janeiro Copacabana

Grand Mercure Rio de Janeiro Copacabana 5 stars

Customer review rating (ALL Rating) 4.5/5 1,636 reviews

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Hotel extras

  • Pet-friendly hotel! Dogs and cats up to 22 lb are welcome here.

  • Ideal for families! Children aged 07 or younger stay free of charge.

  • Exclusive concierge service for your convenience

  • 20-minute drive to the Rio Sul Shopping Mall

  • 8-minute walk from the General Osório subway station

Hotel location

Grand Mercure Rio de Janeiro Copacabana

Rua Souza Lima, 48, Copacabana
22070001 RIO DE JANEIRO
Brazil

GPS:-22.981677, -43.1928439

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Breakfast Non contractual photo

Our accommodation(s)

Accommodations at Grand Mercure Rio de Janeiro Copacabana are great for resting after a long business day or leisure in the city. With a modern and cozy atmosphere, all rooms offer high-speed free Wi-Fi , A/C, safe and blackout curtains. Guests also have 24/7 room service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,636 reviews

TripAdvisor Rating  4.0/5  3,714 reviews

Good stay

Customer review rating 4.0/5

Riva Couples - Confirmed reviews ALL

Roberta and Lucas were so helpful

Thank you very much for sharing your review. We're glad to know that you had an amazing time during your stay at Grand Copa. We look forward to welcome you back soon! Maíra Fernandes Guest Relations

good stay

Customer review rating 4.5/5

Meseret Solo - Confirmed reviews ALL

your room service, restaurant service and security service it was very nice

Dear Meseret, thank you very much for sharing your experience. We look forward to welcome you back soon! Maíra Fernandes Guest Relations

Excellent staff, lovely and kind. From reception to Mrs Carla from cleaning the room!

Customer review rating 4.5/5

Aliana K. Families - Confirmed reviews ALL

Wonderful experience, everything we asked for was taken care of quickly

Nice stay on Copacabana

Customer review rating 4.0/5

Philippe Business - Confirmed reviews ALL

Rather recent hotel close to Copacabana beach, quite modern and very comfortable. Hotel staff is very kind and assisting. Room and Bed are very comfortable. Air conditionning is a bit noisy but we get used. Breakfast is well furnished, missing some bacon (!), Breakfast room lack of "Rio atmosphere" and a bit small at crowdy times.

Dear Philippe, Thank you for taking the time to tell us about your experience at the Grand Mercure Rio de Janeiro Copacabana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Armando Byron Front Desk Manager

next to beach

Customer review rating 5.0/5

James E. S. Friends - Confirmed reviews ALL

excellent

Dear James Edward s., We very much appreciate your comments regarding your stay at the Grand Mercure Rio de Janeiro Copacabana. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Armando Byron Front Desk Manager

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Other web-users rate our hotel

  • 493 reviews 8.9/10 Location
  • 705 reviews 7.4/10 Room
  • 913 reviews 8.6/10 Service
  • 45 reviews 6.5/10 WiFi
  • 550 reviews 8.3/10 Breakfast
  • 307 reviews 7.1/10 Comfort
  • 299 reviews 7.2/10 Cleanliness
  • 172 reviews 8.5/10 Vibe

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