Novotel Rio de Janeiro Leme 4 stars

Customer review rating (ALL Rating) 4.2/5 2,941 reviews

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Novotel Rio de Janeiro Leme - Image 1
Novotel Rio de Janeiro Leme - Image 2
Novotel Rio de Janeiro Leme - Image 3
Novotel Rio de Janeiro Leme - Image 4
Rua Gustavo Sampaio, 320, 22010010 RIO DE JANEIRO, Brazil

Description

Hotel extras

  • Global Green Key Certification

  • Sunsets on our Rooftop, an amazing environment to complete your experience.

  • Hotel near Santos Dumont Airport, a 15-minute drive away

  • Privileged location to make the most of Carnival and New Year's Eve

  • Pet-friendly hotel in Rio de Janeiro, we accept dogs up to 10 kg!

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

SUPERIOR WITH TWO SINGLE BEDS

Photo out of - SUPERIOR WITH TWO SINGLE BEDS

Superior room with twin beds

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Mini Bar

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning supplement
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 22 m² / 236 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Perfeito para acomodar famílias, este quarto oferece 1 cama queen size e um sofá-cama para o conforto de até 2 adultos e 1 criança. Além disso, também oferecemos piso de madeira antialérgico, TV 49 polegadas, ar-condicionado, cofre digital e WiFi grátis.

Max. number of persons
4
Area
From 22 m² / 236 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Telephone in bathroom

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Cleaning supplement
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Have a pleasant stay in this modern executive room, including queen-size bed, allergy-free hardwood flooring, 49" TV, air conditioning, digital safe and free WiFi.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Telephone in bathroom

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Cleaning supplement
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Superior Family Room, 22 m². Equipped with two single beds, air conditioning, cable TV, free WiFi, safe, telephone, desk, minibar and hairdryer.

Max. number of persons
4
Area
From 22 m² / 236 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Cleaning supplement
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Recharge in a PSG-themed room, available for a limited time and inspired by Gregory van der Wiel. Enjoy longevity-focused guidance on recovery, sleep and morning routines from the legend. Available exclusively at the Novotel x PSG Legends hotel in Brazil.

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 22 m² / 236 sq ft

Bedding

Queen size bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Telephone in bathroom

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Cleaning supplement
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Discover our limited-time PSG-inspired family stay featuring the Matuidis Family Game, immersive football décor and an exclusive family space for fun, bonding and unforgettable moments. Only at the official Novotel x PSG Legends Hotel in Brazil.

Max. number of persons
4
Area
From 22 m² / 236 sq ft

Bedding

Queen size bed(s) x1

Double sofa bed(s) x1

See availabilities

Superior suite with 1 king size bed

Max. number of persons
2
Area
From 50 m² / 538 sq ft

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Telephone in bathroom

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Cleaning supplement
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Rio de Janeiro Leme

Rua Gustavo Sampaio, 320
22010010 RIO DE JANEIRO
Brazil

GPS:-22.96197, -43.16854

Telephone
Fax +55 21 3545-5301
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 274 rooms
  • 14 rooms for people with reduced mobility
  • 274 non-smoking rooms
  • 19 floors

Languages spoken at the hotel

  • English
  • Spanish
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

2 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Services for children

  • Video game area
  • Play area
  • Foosball

Well-being

Pool with panoramic view.

  • Outside
  • On site

Fitness center

  • On site

POTY RESTAURANT

Photo out of - POTY RESTAURANT

With its first-class service, the Poty is one of Leme's most traditional restaurants, serving contemporary cuisine in a refined atmosphere. It offers buffet and à-la-carte options and is renowned for its hearty breakfasts and Sunday brunches.

Cooking style
Regional
Capacity
150
22010010 Rio De Janeiro, Brazil
Telephone +55 21 3545-5300

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Non Smoking Area

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

With its first-class service, the Poty is one of Leme's most traditional restaurants, serving contemporary cuisine in a refined atmosphere. It offers buffet and à-la-carte options and is renowned for its hearty breakfasts and Sunday brunches.

Located on the hotel rooftop, the Pool Bar has spectacular views of Leme and Copacabana Beaches. Enjoy the naturally relaxed ambience of a pool bar without sacrificing any of the elegance that you'll find in every detail.

During your stay relax at the pool. Enjoy a true moment of relaxation with your feet in the water. ***ATTENTION: The pool will be closed from June 20-30, 2026 for scheduled maintenance***

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,941 reviews

Customer review rating 3.5/5

Mario F. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Adrian G. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Jaroslav K. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Yuriy P. Business - Confirmed reviews ALL

Customer review rating 2.0/5

Beverly F. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Adrian G. Business - Confirmed reviews ALL

I stayed at the Novotel Leme for 7 nights for a Busines trip to Rio, and Rio Oil & Gas Expo. The hotel location is good, 1 block back for the main sea front road. The roof top bar was good with some excellent views. There was some street noise evident late at night and early morning, also noise from adjacent rooms. The room looked a little tired and the desk and chair could have been better for working on. The lifts were small and very slow. Breakfast was great with plenty of choice. The staff were all very friendly and helpful.

Customer review rating 5.0/5

Jaroslav K. Couples - Confirmed reviews ALL

Ok

Customer review rating 3.5/5

Yuriy P. Business - Confirmed reviews ALL

Room is ok. But not possible to open windows to let fresh air in.

Customer review rating 2.0/5

Beverly F. Couples - Confirmed reviews ALL

Staff acted as if they never seen or communicated with black foreigners. The shower was a complete disaster.

Customer review rating 2.0/5

Bernard F. Families - Confirmed reviews ALL

Noise at night.room changed on 4th night to room 1006 which was ghen ok

Customer review rating 4.0/5

Irene M. Couples - Confirmed reviews ALL

Had a great time in Rio and a comfortable stay at Novotel Leme. The hotel was very clean and enjoyed the breakfast. The hotel has a rooftop swimming pool/bar on the 21st floor with a good view of Copacabana area. The only downside - the 4 main lifts within the building (requiring patience) the waiting time was often extremely long at busy periods, not helped by breakdowns or customers getting stuck in the lift and requiring attendance of maintenance team.

Dear Guest, Thank you for sharing your excellent review and for highlighting our great location, the cleanliness, the quality of the breakfast, the service provided by our staff—including the maintenance technician—and the view from our rooftop. Please be advised that your comments regarding wait times and elevator operation have been forwarded as a priority to the engineering and maintenance departments for technical review and improvements to the flow. We would like to emphasize that structural improvements for the property are currently in the planning stages. We hope to have the opportunity to welcome you both back as a couple to provide you with another very pleasant stay. Sincerely, Bruno Coelho, General Manager

Customer review rating 1.0/5

Abhijit B. Business - Confirmed reviews ALL

Called several times for a simple plate, but the calls were repeatedly disconnected without any assistance. Corridors were full of garbage bags, the room had no basic toiletries and not even drinking water. Extremely poor service and housekeeping. Nothing written in English making it highly inconvenient for international travelers and almost none can speak English except some people in reception!

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Rio de Janeiro Leme. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bruno Coelho General Manager

Customer review rating 1.0/5

E. M. E. Business - Confirmed reviews ALL

Front desk made no effort to accommodate us getting in to the room earlier than 3:00PM. Close to rude! However others were given room keys early. I guess you don’t like Americans. I will not be staying there on my next trip. I moved to a Hilton down the street

Dear Guest, Thank you for taking the time to write to us following your stay at the Novotel Rio de Janeiro Leme. We regret that our service did not meet your expectations, and we would like to offer you our sincere apologies. Novotel hotels always strive to provide the highest quality of service during your stays; therefore, your feedback is essential to us. We assure you that we will take the necessary steps to improve the quality of the services you mentioned. Once again, we thank you for your comments and hope to regain your trust during your next stay. We look forward to welcoming you again soon. Please accept our best regards, Bruno Coelho General Manager

Customer review rating 1.5/5

Andrej R. Families - Confirmed reviews ALL

It started wrong at the very beginning, they say check in is from 14:00 but after arrival they said its 15:00, the young man at reception during check in was rude and not helpfull at all, there was also some filming being done and that gentleman deliberately put us in the smallest room right opposit of filming crew starting their shift by loud yelling and laughing in front of your door at 06:00am sharp… thankfully his colleague was with his senses and changed our room after request, The hotel has 21 floors including roof top bar and equipped with 4 most unsync elevators I have ever seen… prepare for waiting at least 8-10 minutes for elevator during breakfast time. Breakfast venue is small but sufficient however sometimes you might find yourself sitting with strange people as there is no place for you to actually eat the beakfast. There was an island in the middle of whole venue full of cold pastry and bread… I think there is a place for improvement even if they just make the bread warm and no stone cold. Now lets go to room itself, the room is small, smells stuffy and towels are as sandpaper, if you dont scratch yourslelf enough with one they provide additional sandpaper towels for you which after one shower feels like rag literal rag… Kudos to kind ladies from housekeeping doing their best with what they have. Not sure if understaffed but cleaning at 21:15 seems like they are. Overall I will give it 3 out of 10, wouldnt come back for that money I paid and Im actually sad that I came with whole family. Location is nice close to copacabana, but definitely not worth money and I would expect way more from novotel.

Dear Guest, Thank you for taking the time to write to us following your stay at the Novotel Rio de Janeiro Leme. We regret that our service did not meet your expectations, and we would like to offer you our sincere apologies. Novotel hotels always strive to provide the highest quality of service during your stays; therefore, your feedback is essential to us. We assure you that we will take the necessary steps to improve the quality of the services you mentioned. Once again, we thank you for your comments and hope to regain your trust during your next stay. We look forward to welcoming you again soon. Please accept our best regards, Bruno Coelho General Manager

Customer review rating 5.0/5

Eugene B. Solo - Confirmed reviews ALL

Location was perfect

Dear Eugene, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruno Coelho Gerente Geral

Customer review rating 4.0/5

Raissa H. Business - Confirmed reviews ALL

Good location, excellent breakfast but unfortunately the hotel doesn't have a gym.

Dear Raissa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. To inform you, we have a gym on our 20th floor, on a next visit we can assist you on how to get there by our auxiliary elevator! Sincerely, Bruno Coelho Gerente Geral

Customer review rating 4.0/5

Bernard E. L. Friends - Confirmed reviews ALL

Location is very central to the beach and cafes and restaurants. Room service was very slow. Good size room.

Dear Bernard, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruno Coelho Gerente Geral

Customer review rating 4.0/5

Caroline S. B. Business - Confirmed reviews ALL

experience of hotel, overall, was good. swiming pool is beautiful, breakfast is great, room was ok, towels not.

Dear Caroline, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bruno Coelho Gerente Geral

Customer review rating 3.5/5

Filipe M. Business - Confirmed reviews ALL

Everything was good. Good location and excellent breakfast.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bruno Coelho General Manager

Customer review rating 4.5/5

Luis M. D. Business - Confirmed reviews ALL

I had a long stay at the hotel. Not only the hotel is at a great location and close to the beach, everyone did a fantastic job from the reception, to the restaurants to the bar, service was great. The rooms were nicely fitted and confortable.

Prezado Luis, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Bruno Coelho Gerente Geral

Customer review rating 1.5/5

Neil P. Families - Confirmed reviews ALL

Rooms were not premium as we had booked. Same breakfast every single day! Cleaners do a horrible job and dont make an effort to refill soaps etc.

Prezado hóspede, Recebemos seus relatos com total atenção e informamos que compartilhamos suas observações a respeito da categoria do apartamento, do padrão de limpeza, da reposição de amenidades, da variedade do café da manhã e do tempo de atendimento na recepção diretamente com a gerência geral e com as equipes de recepção, governança e Alimentos & Bebidas. Direcionamos esses pontos para uma rigorosa apuração e alinhamento de conduta, visando garantir a correta entrega das categorias reservadas e a melhoria contínua dos nossos serviços. Permanecemos à disposição em nossos canais oficiais de comunicação para qualquer necessidade de informações adicionais. Cordialmente, Bruno Coelho, Gerente Geral

Customer review rating 3.5/5

Yannick A. Families - Confirmed reviews ALL

all good besides getting stuck in the elevator on the 4th floor, and 2 days later having the elevator drop instantly from 13th to 11th floor. then elevator got shut down (finally) for a couple of days. And no elevator would then service our floor ( 19th) we would have to take the one to 18th floor and walk up a set of stair.. And elevators were super slow... Besides that, all good, and the breakfast was amazing..

Dear Guest, Thank you for sharing your feedback and for highlighting our great location and our incredible breakfast. Please be advised that all your reports regarding the issues with the elevators have been forwarded as a priority to our maintenance department for technical inspection and to ensure our preventive and corrective maintenance routines for the equipment are properly aligned. We would like to emphasize that we have structural improvements planned for the property, which are currently in development. We hope to have the opportunity to welcome you back soon so we can provide you with a fully satisfying experience. Sincerely, Bruno Coelho, General Manager

Customer review rating 3.0/5

Nekeisha S. Business - Confirmed reviews ALL

The stay was ok except I think that they could have been a little more sanitary. E.g. my stay was for 2 weeks and at the end on one week I requested my bed sheets to be changed and they basically just flipped the covers over. I know this because I had a small make up stain on the cover and when I got under the cover to sleep, there was the stain on the flipped side. Also, basic necessities such as bottles of drinking water or at least a drinking water fountain was not available. Had to purchase water. I strongly believe that that should be complementary

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bruno Coelho General manager

Customer review rating 3.0/5

Rebecca A. Families - Confirmed reviews ALL

The location and rooftop were great. Our room was a bit worn and we had issues with the heat in the shower. Without moving the handle, it was constantly fluctuating between cold and scalding hot.

Dear Rebecca, Thank you for taking the time to share your experience with us. We are pleased to know that you enjoyed our location and rooftop. We also appreciate you bringing the condition of the room and the issue with the shower temperature to our attention. We take your comments seriously, as they help us identify areas that require attention and continue improving our facilities and services. Providing our guests with a comfortable and pleasant stay is our priority, and we will reinforce the necessary follow-up with our teams regarding these points. We hope to have the opportunity to welcome you again and provide you with an even better experience. Sincerely, Bruno Coelho General Manager

Other web-users rate our hotel

  • 1,204 reviews 9.4/10 Location
  • 1,797 reviews 6.4/10 Room
  • 2,373 reviews 8.3/10 Service
  • 40 reviews 6.6/10 WiFi
  • 1,173 reviews 8.4/10 Breakfast
  • 836 reviews 6/10 Amenities
  • 660 reviews 5.4/10 Cleanliness
  • 569 reviews 7.9/10 Food

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