Mercure Orléans Portes de Sologne Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,504 reviews

Hotel extras

  • Les Balnéades partner spa 55 yds away. 91°F heated pool, sauna, hammam and fitness center.

  • Free outdoor car park.

  • Lush green surroundings with a view over the Golf de Limère golf course.

  • Free optical-fiber WIFI

ALLSAFE approved hotel

Hotel location

Mercure Orléans Portes de Sologne Hotel

45160 ORLÉANS ARDON
France

GPS:47.821824, 1.912275

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

O Deux Sens

Simple, tasty and affordable homemade food made with fresh produce and prepared by our expert and passionate chefs. The dining room offers a friendly welcome and a magnificent view of the 18th green.

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Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,504 reviews

TripAdvisor Rating  3.5/5  279 reviews

Overall a good hotel with some problems

Customer review rating 3.0/5

Mark Couples - Confirmed reviews ALL

Staff were very friendly. Hotel was well located. Room was very smart, clean and comfortable. However, there was no hot water in the shower so we had to have cold showers in the morning! Also breakfast was not a good experience. No cups, no eggs, coffee was not good and everything felt very disorganised, even though it wasn’t busy!

Well located great stay food excellent

Customer review rating 4.5/5

Iain L. Couples - Confirmed reviews ALL

As expected good location great food

Bonsoir, Nous vous remercions pour votre beau commentaire et pour cette très belle note! Au plaisir de vous revoir! A très bientôt! Gamze

Excellent service, Dinner and very good staff

Customer review rating 5.0/5

Robin Couples - Confirmed reviews ALL

An excellent stay, so glad we have changed to use this hotel than the Novotel just down the road. Very good dinner and pleasant staff

Hello Mrs, Thank you for that very positive and encouraging comment for all our team. See you soon, Gamze

Customer review rating 0.5/5

Siamak D. Families - Confirmed reviews ALL

This Hotel is Not a Place to have a good sleep… wich is a big Problem for a Hôtel n’y definition. Very pour Sound insulation between rooms and the corridor also…

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Delphine

Great staff shame about the room, very poor value

Customer review rating 2.0/5

Rebecca Couples - Confirmed reviews ALL

The staff on reception and at the bar were fantastic but the room was a disappointment. Room was dirty and poorly equipped; hair & dust all over bathroom floor, tiny paper cups that only held 2 sips of tea/coffee, ancient TV without smart functionality so unable to access to apps such as Netflix etc, uncomfortable hard bed with only one pillow provided for 2 of us! When we asked for extra 1 was provided but I’d have thought it’s pretty standard to expect 2 each! For a room that cost over $165 (without breakfast) expect much better.

Dear REBECCA M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Orléans Portes de Sologne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Delphine Sincerely,

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Other web-users rate our hotel

  • 320 reviews 8.5/10 Location
  • 773 reviews 6.8/10 Room
  • 748 reviews 8.2/10 Service
  • 5 reviews 9.1/10 WiFi
  • 492 reviews 7.3/10 Food
  • 275 reviews 7.6/10 Breakfast
  • 208 reviews 6.4/10 Cleanliness

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