Aparthotel Adagio Access Orleans 3 stars

Customer review rating (ALL Rating) 4.1/5 608 reviews

Hotel extras

  • Close to the city centre

  • 1 min from the tramway

  • Private indoor parking

  • Free breakfast for children in July/August

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

Aparthotel Adagio Access Orleans

3 rue Jean-François Deniau, à l'angle du 142 rue du, faubourg Bannier
45000 ORLEANS
France

GPS:47.916219, 1.898969

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  608 reviews

TripAdvisor Rating  3.0/5  332 reviews

Large empty room

Customer review rating 3.0/5

Frank. Couples - Confirmed reviews ALL

Room was spacious but facilities sparce. Positioning of furniture and fixtures made poor use of space and awkward to maneuver.

Dear guest Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Orléans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maryline

Well located, but very basic furniture and interior design

Customer review rating 3.5/5

Jb Families - Confirmed reviews ALL

The location is just perfect: you can take the tram to go to downtown Orléans, supermarkets are close by. The interior design of the apartment is poor though: 1) old furniture 2) the TV in the bedroom is the smallest I have ever seen, and it doesn't work properly 3) the bath/ shower drain was 50% blocked I understand this is a 'Access' Adagio, but some investment might be welcome

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel Sincerely, Maryline

Miscommunication between HRS and them

Customer review rating 2.0/5

Felix Business - Confirmed reviews ALL

I wanted to check in which was not possible, as no body was there at 20:50 although their opening times are until 21PM. Then it took me 1 hour to communicate between HRS and them in order to find that one of them made a mistake (I do not care who) and therefore I had to wait 1hour and 20min outside until their resolved their issue. Finally, 1 week after my stay, the credit card is still blocked for the 3 rooms I booked, although they have all been payed for.

Dear Mr H., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Orléans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Has you explained in your message, we close the desk every night. But, during week-end we close at 6:00 PM not at 9:00 PM. That's why you didn't find us. In a second time, you call HRS to find a solution, but you probably didn't see the emergency phone number on the door. I'm sorry for mistakes, if one day I can welcome you again in my hotel, I will do my best to show you our professionnalism. Sincerely Laurent Director

Well located but in need of a make over

Customer review rating 2.5/5

Jean L. Families - Confirmed reviews ALL

We had a nice room on the third floor, happily not on the tramway side. The room has a lot of potential but was dirty (hairs in the bed, bathroom dirty with hairs in the sink, floor not cleaned (sandy). Parking and breakfast room well managed.

Dear JEAN L. D., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Orléans. Thanks to informations you gave, I can congratulate my desk staff but, I will work mith my house keeping staff to increase the global quality. I apologize for all the negatives things you find. . Sincerely,

Good everytime we stay. we have styed twice this year.

Customer review rating 5.0/5

David P. Couples - Confirmed reviews ALL

Good nights sleep. safe parking. Interesting area. good breakfast. Nice staff.

Dear guests, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards The Adagio access Orleans Team

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Other web-users rate our hotel

  • 289 reviews 6.8/10 Location
  • 468 reviews 6.5/10 Room
  • 276 reviews 7.8/10 Service
  • 9 reviews 2/10 WiFi
  • 304 reviews 6.3/10 Comfort
  • 208 reviews 5.3/10 Cleanliness
  • 107 reviews 4/10 Breakfast
  • 86 reviews 4.1/10 Value

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