Customer review rating (ALL Rating) 4.1/5 608 reviews
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Aparthotel Adagio Access Orleans
3 rue Jean-François Deniau, à l'angle du 142 rue du, faubourg Bannier
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Access: 550 m / 0.34 mi 10 min walk / 1 min drive
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Large empty room
Customer review rating 3.0/5
Frank. Couples - Confirmed reviews ALL
Room was spacious but facilities sparce. Positioning of furniture and fixtures made poor use of space and awkward to maneuver.
Dear guest Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Orléans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maryline
Well located, but very basic furniture and interior design
Customer review rating 3.5/5
Jb Families - Confirmed reviews ALL
The location is just perfect: you can take the tram to go to downtown Orléans, supermarkets are close by. The interior design of the apartment is poor though: 1) old furniture 2) the TV in the bedroom is the smallest I have ever seen, and it doesn't work properly 3) the bath/ shower drain was 50% blocked I understand this is a 'Access' Adagio, but some investment might be welcome
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel Sincerely, Maryline
Miscommunication between HRS and them
Customer review rating 2.0/5
Felix Business - Confirmed reviews ALL
I wanted to check in which was not possible, as no body was there at 20:50 although their opening times are until 21PM. Then it took me 1 hour to communicate between HRS and them in order to find that one of them made a mistake (I do not care who) and therefore I had to wait 1hour and 20min outside until their resolved their issue. Finally, 1 week after my stay, the credit card is still blocked for the 3 rooms I booked, although they have all been payed for.
Dear Mr H., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Orléans. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Has you explained in your message, we close the desk every night. But, during week-end we close at 6:00 PM not at 9:00 PM. That's why you didn't find us. In a second time, you call HRS to find a solution, but you probably didn't see the emergency phone number on the door. I'm sorry for mistakes, if one day I can welcome you again in my hotel, I will do my best to show you our professionnalism. Sincerely Laurent Director
Well located but in need of a make over
Customer review rating 2.5/5
Jean L. Families - Confirmed reviews ALL
We had a nice room on the third floor, happily not on the tramway side. The room has a lot of potential but was dirty (hairs in the bed, bathroom dirty with hairs in the sink, floor not cleaned (sandy). Parking and breakfast room well managed.
Dear JEAN L. D., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Orléans. Thanks to informations you gave, I can congratulate my desk staff but, I will work mith my house keeping staff to increase the global quality. I apologize for all the negatives things you find. . Sincerely,
Good everytime we stay. we have styed twice this year.
Customer review rating 5.0/5
David P. Couples - Confirmed reviews ALL
Good nights sleep. safe parking. Interesting area. good breakfast. Nice staff.
Dear guests, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards The Adagio access Orleans Team
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Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price