Novotel Orléans Chemins Sologne-Demeures Campagne 4 stars

Customer review rating (ALL Rating) 4.3/5 935 reviews

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Description

Hotel extras

  • In the heart of the tourist wealth of the region, in a country house atmosphere

  • Gourmet breakfast made with local products

  • Free access to activities: tennis, petanque, basketball, games room, bike rental...

  • Restaurant combining local and seasonal products, label Maitre Restaurateur

  • Our hotel has been awarded the Green Key certificate

Our accommodation(s)

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Hotel location

Novotel Orléans Chemins Sologne-Demeures Campagne

2 rue Honoré de Balzac, ORLEANS Cedex
45071 ORLEANS
France

GPS:47.814475, 1.928791

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Country house - restaurant

This is the gourmet address which will make your taste buds tingle! The menu, meticulously designed by the "Maître Restaurateur" chef, highlights regional delicacies for you to discover or rediscover.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  935 reviews

TripAdvisor Rating  3.5/5  945 reviews

Well located.

Customer review rating 4.0/5

Bv Couples - Confirmed reviews ALL

Comfortable stop over en route North.

RAS

Customer review rating 4.5/5

Ras Business - Confirmed reviews ALL

RAS

Cher Mr J., Merci pour votre retour positif. Nous sommes contents d'apprendre que votre séjour s'est bien passé au Novotel. Nous serions ravis d'en savoir plus sur ce qui a rendu votre séjour agréable lors de votre prochaine visite. À bientôt, Sarah Responsable Expérience Client

Beautiful place, accommodating staff

Customer review rating 4.5/5

Jacob V. D. H. Solo - Confirmed reviews ALL

Thanks so much guys! I was worried about not speaking French but your staff helped a lot

Dear Mr v. d. H. , Thank you very much for taking the time to share your experience at the Demeure. We are delighted to hear that you have enjoyed the beauty of our establishment and the warm welcome of our team. We understand that language can sometimes be a barrier, and we are happy to know that our staff has been able to accompany you and make your stay enjoyable. We hope to welcome you back very soon. Kind regards Sarah Customer Experience Manager

Surprise

Customer review rating 4.0/5

John D. Friends - Confirmed reviews ALL

I booked this hotel for its convenience on my route and that I could dine in house at a good standard. When I arrived I was told there was a musical evening with a self service buffet. I should have been warned about this and I didn't enjoy the buffet, I thought the food was well below the usual standard in your restaurant.

Dear Mr D., Thank you for sharing your experience at Novotel. We are delighted to hear that our location has been a good fit for you. We regret that the buffet does not live up to your expectations. We strive to provide quality food, and we are sorry if the musical evening was not to your liking. We understand that you would have appreciated being informed of this event in advance. In order to better meet your needs, we would like to know more about what you disliked about the buffet. We will review our practices to better communicate this information to our customers when booking. We hope that this experience will not tarnish the image you have of our establishment. We invite you to come back and visit us at a future opportunity to get a better idea of our culinary offer. Kind regards Sarah Customer Experience Manager

Average Hotel

Customer review rating 3.0/5

Colin M. Couples - Confirmed reviews ALL

Well located with a good impression on arrival. All changed when i tried to check in, only two in front of me but it took over 30 minutes to be checked in. Only a very mediocre buffet available and had to sit next to a stage and have to listen to a live band who were very loud. The swimming pool and surrounding area could benefit from a good clean. Overall disappointing. We checked out early.

Dear Mr M. Thank you for sharing your experience during your stay with us. We are delighted to hear that you enjoyed our location and your arrival. We sincerely regret that the rest of your stay was not up to your expectations. We take your comments regarding the wait at the reception, the buffet and the cleanliness of the pool very seriously. These elements are important to us and we strive to offer our customers a pleasant experience. We also understand that the presence of a musical group may not suit all of our customers. We try to offer a varied program to satisfy all tastes. We are sorry that you decided to leave our establishment earlier than expected. We hope that you will give us another chance in the future so that we can offer you a more satisfactory experience. Kind regards, Sarah Customer Experience Manager

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Other web-users rate our hotel

  • 294 reviews 9.3/10 Location
  • 686 reviews 6.5/10 Room
  • 727 reviews 8.2/10 Service
  • 8 reviews 8.1/10 WiFi
  • 513 reviews 5.1/10 Food
  • 370 reviews 6.4/10 Breakfast
  • 211 reviews 6.3/10 Cleanliness
  • 191 reviews 3.2/10 Value

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