Novotel Orléans Chemins Sologne-Demeures Campagne 4 stars

Customer review rating (ALL Rating) 4.3/5 869 reviews

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2 rue Honoré de Balzac, ORLEANS Cedex, 45071 ORLEANS, France

Description

Hotel extras

  • In the heart of the tourist wealth of the region, in a country house atmosphere

  • Gourmet breakfast made with local products

  • Free access to activities: tennis, petanque, basketball, games room, bike rental...

  • Restaurant combining local and seasonal products, label Maitre Restaurateur

  • Our hotel is Green Key certified

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Hotel location

Novotel Orléans Chemins Sologne-Demeures Campagne

2 rue Honoré de Balzac, ORLEANS Cedex
45071 ORLEANS
France

GPS:47.814475, 1.928791

Telephone
Fax +33 2 38 69 24 04

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Country house - restaurant

This is the gourmet address which will make your taste buds tingle! The menu, meticulously designed by the "Maître Restaurateur" chef, highlights regional delicacies for you to discover or rediscover.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  869 reviews

TripAdvisor Rating  3.7/5  953 reviews

Ok for a night but more like a Travelodge

TripAdvisor rating 3.0/5

JayneHTB Friends getaway - TripAdvisor review

Everything is at ground level in this hotel but this does mean a long walk to your room and if you were a lone traveller opening a window at night might make you feel uncomfortable. Reception was a bit confused at checkin of our group and some rooms were not available which given that we arrived after 3pm was odd. The hotel has obviously had a face lift and was not unattractive but they really needed to strip off the artex on the ceilings and walls first as the result is a bit downmarket especially in the rooms. Some pictures had been placed in the corridors but there run out halfway down and they really didnt go with the rest of the decor. The room was nice but a bit dark although fine for a night. The toilet and bathrooms did not get modernised, other than the basin and good lighting over the mirror, and were clean and functional although the grouting on the floor looked like it had never been cleaned. The bed and pillows were comfortable, the bedside table lights worked well and the room was quiet so we slept well. Breakfast was quite nice, the orange juice, yogurt and fruits were fine and there is a kettle in the room. The set menu for dinner was ok but what was served differed from what was on the menu we saw which was odd. As I was ill staff kindly did me a mushroom omelette with vanilla ice cream to follow which was most welcome, although it did need chasing up to get delivered. Overall fine for a night but given its out of town location you will need to eat here.

Dear Jayne, Thank you for taking the time to share your experience with us. We are pleased to hear that you found the room comfortable and quiet, and that you enjoyed the breakfast and the friendliness of our team. We understand your comments regarding certain aspects of the decor and room layout. While the hotel has been renovated, we acknowledge that some elements, such as the ceilings, have not yet been fully modernized, and we are considering improvements to make everything more cohesive and enjoyable. Regarding your restaurant experience, we apologize for the confusion with the menu and appreciate that you were able to enjoy a personalized dish due to your health. We will certainly take your feedback into account to improve the coordination of our services. Lastly, although our hotel is located outside of the city center, we aim to provide a peaceful and pleasant environment with plenty of facilities like our park, pool, and playground to ensure our guests feel at home. We hope to have the opportunity to welcome you again for a smoother and more enjoyable stay. Best regards, Kevin General Manager

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

I still prefer coffee available in room. It’s a long walk to the bar

Cher John, Nous vous remercions sincèrement d\'avoir pris le temps de partager votre avis. Nous comprenons tout à fait votre préférence pour avoir du café directement en chambre. Notre décision de remplacer les sticks de café par des bons pour une boisson chaude au bar s\'inscrit dans notre démarche RSE et notre engagement Green Key. Cela nous permet de réduire considérablement notre consommation de plastique à usage unique. Nous sommes ravis que vous ayez apprécié d\'autres aspects de notre établissement. Pour votre confort, sachez qu\'il est tout à fait possible de contacter notre restaurant afin de vous faire livrer un café en chambre. N\'hésitez pas à solliciter notre équipe pour cela lors de votre prochain séjour. Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement. Cordialement, Sarah Responsable Expérience client

excellent stay + welcome by the team (presents in room) ar every appreciated

Customer review rating 4.5/5

G. Couples - Confirmed reviews ALL

welcome by the team (presents in room) are every appreciated excellent stay for one night

Dear Ms. G., We sincerely thank you for sharing your experience following your stay at our establishment. We are delighted to read that you appreciated our team\'s welcome and the personalized attention in your room. It is a pleasure to know that your night with us was excellent. We strive to create a warm and welcoming atmosphere for all our guests, and your comments are a wonderful reward for our efforts. We look forward to welcoming you again very soon. Sincerely, Sarah, Guest Experience Manager.

Nice friendly hotel, great staff, good location for Cargill, good parking. Clean. good layout for casual stay but also work.

Customer review rating 4.5/5

Laurent B. Business - Confirmed reviews ALL

I always have a good experience. the staff are very professional with a nice personal touch. I always feel relaxed and its a nice place to be after a days work. there are little details that could improve but overall nothing major. Maybe, more lighter food offering for 1 person. Sandwich options or single planche. The room A/C system is a little tired.

Dear Laurent, We warmly thank you for your complimentary comment regarding your recent stay in our Demeure. We are delighted to learn that you appreciated the friendliness of our staff, the cleanliness of our facilities, as well as the layout of our spaces, conducive to relaxation and work. Your loyalty is a source of motivation for us and reinforces our commitment to providing a quality customer experience. We are particularly sensitive to your compliments regarding the relaxing atmosphere of our establishment after a day of work. We take good note of your suggestions regarding the improvement of our light catering offer. Rest assured that we are passing your remark on to our chef so that he can study new proposals. Thank you for sharing your experience with the air conditioning in your room. We take your comment very seriously and do everything possible to guarantee the well-being of our customers. Kind regards, Sarah, Customer Experience Manager

Excellent stay

Customer review rating 5.0/5

Richard M. Couples - Confirmed reviews ALL

All staff were very helpful and considerate

Cher Mr M., Merci beaucoup d'avoir pris le temps de partager votre expérience lors de votre séjour à la Demeure. Nous sommes ravis d'apprendre que vous ayez passé un excellent séjour et que vous ayez apprécié l'accueil chaleureux et le professionnalisme de notre équipe. C'est une réelle satisfaction pour nous de savoir que nos collaborateurs ont contribué à rendre votre séjour agréable. Nous espérons vous accueillir à nouveau très bientôt. Cordialement, Sarah Responsable Expérience Client

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Other web-users rate our hotel

  • 311 reviews 9.4/10 Location
  • 723 reviews 6.9/10 Room
  • 785 reviews 8.5/10 Service
  • 9 reviews 6.6/10 WiFi
  • 555 reviews 5.6/10 Food
  • 400 reviews 6.8/10 Breakfast
  • 274 reviews 7.4/10 Amenities
  • 248 reviews 7.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.