Novotel Orléans Chemins Sologne-Demeures Campagne Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 4,872 reviews

ALLSAFE approved hotel

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Novotel Orléans Chemins Sologne-Demeures Campagne
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+ 19 Services

Hotel extras

  • Video games area and games room with billiards, ping pong, and a foosball table

  • 50 TV channels including beIN Sports 1, 2, and 3

  • More than 4,306 sq. ft. (400 m²) of meeting rooms, bespoke refreshment facilities

  • Outdoor swimming pool open from 14 May to 23 September 2018

  • Free private enclosed outdoor car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Orléans Chemins Sologne-Demeures Campagne

2 rue Honoré de Balzac
ORLEANS Cedex
45071 orleans
france

Fax: (+33)2/38692404

Check-in from 14h00

Check out up to 12h00

  • SEMTAO:  7 BALZAC

  • RN 20:  ROUTE DE CONCYR

  • ORLEANS:  HOPITAL

  • By plane

    PARIS ORLY At 110km / 68.36 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 150km / 93.75 miles

  • By helicopter

    ST DENIS DE L'HOTEL At 35km / 21.88 miles

  • By car

    A 71 OLIVET At 7km / 4.35 miles

  • By car

    OLIVET EXIT N°2 At 7km / 4.35 miles

  • By train

    LES AUBRAIS ORLEANS At 16km / 10 miles

  • By train

    ORLEANS At 12km / 7.5 miles

  • By train

    ORLEANS CENTRE At 12km / 7.5 miles

GPS:47.814475, 1.928791

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Country house - restaurant

Dine how you want, when you want. Enjoy tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar, terrace or in your room...

Our accommodation(s)

Spacious, with a contemporary design and fully modular, the Novotel room is a real living area and can be adapted to any requirements. Free WIFI is available in all rooms. Combine work and pleasure in complete serenity or enjoy special family moments. Choose an Executive Room and make full use of the bathrobes, Nespresso machine and free minibar.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 210

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Novotel Orléans Chemins Sologne-Demeures Campagne

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,872 reviews

TripAdvisor Rating 3.5/5

897 reviews

SMALL ROOM

TripAdvisor rating 2.0/5

petersnow2017 17/01/2022 TripAdvisor review

This so-called upgraded room (I am a Gold Member) was so small that the distance from one side of the bed to the wall was just 30 centimetres. The bed could not be moved away because the bedside table on the opposite side of the bed was fixed to the wall.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Perfect for a stop with kids

Customer review rating 4.5/5

Anonymous Families - 15/01/2022 Confirmed reviews ALL

Large room, nice resto, nice breakfast. A touch too far from A10 but good price/quality

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Excellent Stay, Nice Staff

Customer review rating 4.5/5

G. Families - 29/12/2021 Confirmed reviews ALL

Helpful Staff, everything was ready when we arrived (two rooms door to door). baby bed, clean hotel and liked their Rituals products. Breakfast was good but if I were the manager I would change things a bit, like chocolate and jam, given the pandemic I would ask employees to fill the small cups and not let people touch the spoons and serve themselves.

Dear ATA G., We very much appreciate your comments regarding your stay at the Novotel Orleans Chemins De Sologne Demeure De Campagne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 5.0/5

B. H. Families - 11/12/2021 Confirmed reviews ALL

Excellente

Monsieur B., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Orleans Chemins De Sologne Demeure De Campagne. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Aurélien CHABLE Adjoint de Direction

Good location to break my journey to the south.

Customer review rating 4.5/5

Anonymous Solo - 09/12/2021 Confirmed reviews ALL

Staff very professional and welcoming. Good outdoor space to walk the dog. Restaurant exceeded expectations.

Dear MARK G., We very much appreciate your comments regarding your stay at the Novotel Orleans Chemins De Sologne Demeure De Campagne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melanie

Great place and service

Customer review rating 4.5/5

Iain Couples - 08/11/2021 Confirmed reviews ALL

Place was well appointed and located staff very good

Dear IAIN L., We very much appreciate your comments regarding your stay at the Novotel Orleans Chemins De Sologne Demeure De Campagne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M. LEBOT

Great bed

Customer review rating 4.0/5

Kelv Couples - 04/11/2021 Confirmed reviews ALL

En route from Calais to Spain we arrived with our dog at around 20.00 at Novotel Le Source, Orleans. We have stayed here many times before, particularly liking the comfortable double beds. Being too tired to go out for dinner we decided to have dinner at the hotel. We noted that some updates had occurred, my wife approving of the replacement of the previously garish carpets in the room. We found the reception, bar and restaurant staff to be, as usual, friendly and helpful. At dinner we engaged in conversation with a couple on another table which served to keep my wife’s mind distracted from her overcooked chicken dish. I had the Andouillette, a tasty sausage. It was a one night stay so we don’t know what the rest of the menu is like. So, overall a score of 8/10 for the accommodation and 5/10 for the dinner seems a fair assessment.

Dear KELVIN P., We very much appreciate your comments regarding your stay at the Novotel Orleans Chemins De Sologne Demeure De Campagne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélien

Stayed many times

TripAdvisor rating 4.0/5

Z1041UFchristopherc 03/11/2021 TripAdvisor review

Comfortable rooms. Since major refurbishment, despite all the claims to be eco friendly, it is impossible to fill the wash basin with water, the water just runs away! Since re-opening after Covid closure, the quality and choice of breakfast has gone down, nothing cooked except "self boil" eggs and a distinct lack of fresh fruit.

Dear guest Thank you for taking the time to tell us about your experience at the Novotel Orleans Chemins De Sologne Demeure De Campagne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At demeure de campagne we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Staging stop

Customer review rating 4.0/5

Stuart W. Couples - 29/10/2021 Confirmed reviews ALL

Well located for A71. Comfortable, good service. We were only there for one night but we would stay again.

Dear M. W., We very much appreciate your comments regarding your stay at the Novotel Orleans Chemins De Sologne Demeure De Campagne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mélanie

Great Stay

Customer review rating 4.5/5

Bill Couples - 04/10/2021 Confirmed reviews ALL

First time here and we will definitely be coming back.

Dear WILLIAM M., We very much appreciate your comments regarding your stay at the Novotel Orleans Chemins De Sologne Demeure De Campagne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melanie LEBOT Direction

OK hotel, bit dated, no cooked food for breakfats, no aircon

Customer review rating 3.0/5

A B. Couples - 04/10/2021 Confirmed reviews ALL

This hotel is a bit dated with no aircon in the rooms and slightly dated decor. The bed wasn't very good. I would have like less suagry options for breakfast and also more lactose free options.

Dear ALEXANDER B., Thank you for taking the time to tell us about your experience at the Novotel Orleans Chemins De Sologne Demeure De Campagne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aurelien CHABLE Direction

A welcome stop

Customer review rating 4.0/5

Cpfb Couples - 23/09/2021 Confirmed reviews ALL

We have stayed at this hotel for many years as Orleans is an ideal midway stop on our travels to and from southern France. As always the staff are helpful and friendly but, as previously recorded the revamp of the reception area has not been a success. The online check in system does not work if a guest has to wait while the only person on duty is dealing with a stream of other guests.

Dear CHRISTOPHER B., We very much appreciate your comments regarding your stay at the Novotel Orleans Chemins De Sologne Demeure De Campagne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurelien CHABLE Direction

Overnight Stay

TripAdvisor rating 5.0/5

lahdedah2019 16/09/2021 TripAdvisor review

We have stayed at this hotel many times both before COVID and recently. WE experienced excellent service as always - staff are courteous and helpful. Our special needs were catered for. and the meal was very tasty.

Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

Great atmospere

Customer review rating 4.5/5

John `. Solo - 07/09/2021 Confirmed reviews ALL

It is a long time since I stayed in a Novotel, this one is a favourite of my daughter and her family. We always stayed in Novotels with our children and I am delighted to say they still offer all the benefits for a family but importantly have kept up to date. Nostalgic visit, ba tear to my eye.

Dear JOHN D., We very much appreciate your comments regarding your stay at the Novotel Orleans Chemins De Sologne Demeure De Campagne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melanie LEBOT Direction
Customer review rating 5.0/5

Linda H. Families - 07/09/2021 Confirmed reviews ALL

We have made several visits to this hotel and have future bookings. I have made several changes to my bookings due to COVID-19 and the staff were helpful and professional and our request for a room close to reception, as a member of our party has a disabilty, has always been met with helpful consideration.,

Dear LINDA H., We very much appreciate your comments regarding your stay at the Novotel Orleans Chemins De Sologne Demeure De Campagne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melanie LEBOT Direction

Could have been better

Customer review rating 2.0/5

Mark C. Families - 04/09/2021 Confirmed reviews ALL

Novotel is usually a safe cheap barely 4 star hotel. But at least you know what you are getting. We arrived as three families across 4 rooms. Everything was booked as expected. Check in was fine. We booked dinner for a large group but the restaurant didn’t have our booking. The staff made several mistakes with the dinner orders - I will blame a language barrier. They did try their best. Generally the food wasn’t particularly good. The steak was great and the dessert was good. The sharing chicken was also recommended. The cleanliness of the restaurant wasn’t good and the cutlery was dirty and the glasses and crockery were chipped. We had to ask for several to be changed. The breakfast buffet was limited - I think covid related. However there was still messed dinner on the floor which staff had not cleaned. The limited number of staff meant they could not cope with the number of breakfast patrons. Tables could not be cleaned or cleared quickly enough. We had two rooms. One room had no towels , no soaps, and no water in the fridge - clearly was not serviced properly. The beds were not comfortable and the pillows left us with a sore neck. The pool was green and the kids didn’t want to use it. Check out was smooth and painless. Overall this hotel really has potential but this occasion was not a good stay for us.

Dear MARK C., Thank you for taking the time to tell us about your experience at the Novotel Orleans Chemins De Sologne Demeure De Campagne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aurélien CHABLE Director

Ok

Customer review rating 3.0/5

D D. R. Families - 03/09/2021 Confirmed reviews ALL

Dissatisfied The pool was shut

Dear DANIEL R., Thank you for taking the time to tell us about your experience at the Novotel Orleans Chemins De Sologne Demeure De Campagne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aurélien CHABLE Director

Nice stay in Orleans

TripAdvisor rating 4.0/5

playmobil_12 15/08/2021 TripAdvisor review

That was our third stay at the hotel. The hotel is well situated to visit Orleans and the castels in the Loire valley. Room was nice and clean. We missed the reception desk, because the hotel staff always had to go from the reception table to the back office to take the cards or print-outs. However, hotel staff was very friendly and eager to help. Restaurant was alright but expensive.

Dear guest Thank you for taking the time to tell us about your experience at the Novotel Orleans Chemins De Sologne Demeure De Campagne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At demeure de campagne we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Orleans September

TripAdvisor rating 3.0/5

chrisb442016 Couples - 09/10/2019 TripAdvisor review

Very friendly staff and comfortable room but let down by poor restaurant and the shambolic "new" reception facilities. The hotel would do well to revert to traditional hotel facilities rather than trying to be something that it is not. Layout not conducive to having a pre-dinner drink. Poor menu presentation and, on our stay, poor service and cold food when the restaurant was nearly empty.

Excellent in every respect

TripAdvisor rating 5.0/5

lahdedah2019 Couples - 19/08/2019 TripAdvisor review

Have stayed here twice en route to the South - requested a room near to reception due to mobility problems and was not expecting they could accommodate this - but they did - and the staff have been more than helpful, friendly and professional. The food was very good - and there are plenty of pillows!!!! Excellent

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