Novotel Orléans Chemins Sologne-Demeures Campagne 4 stars

Customer review rating (ALL Rating) 4.3/5 927 reviews

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Novotel Orléans Chemins Sologne-Demeures Campagne - Image 1
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2 rue Honoré de Balzac, ORLEANS Cedex, 45071 ORLEANS, France

Description

Hotel extras

  • In the heart of the tourist wealth of the region, in a country house atmosphere

  • Gourmet breakfast made with local products

  • Free access to activities: tennis, petanque, basketball, games room, bike rental...

  • Restaurant combining local and seasonal products, label Maitre Restaurateur

  • Our hotel is Green Key certified

Our accommodation(s)

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Room 1

Hotel location

Novotel Orléans Chemins Sologne-Demeures Campagne

2 rue Honoré de Balzac, ORLEANS Cedex
45071 ORLEANS
France

GPS:47.814475, 1.928791

Telephone
Fax +33 2 38 69 24 04

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Country house - restaurant

This is the gourmet address which will make your taste buds tingle! The menu, meticulously designed by the "Maître Restaurateur" chef, highlights regional delicacies for you to discover or rediscover.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  927 reviews

TripAdvisor Rating  3.7/5  961 reviews

the room is okay, but the novotel/accor experience isn't

TripAdvisor rating 2.0/5

Arne C TripAdvisor review

Customer review rating 5.0/5

Jacqueline S. Couples - Confirmed reviews ALL

Dear Jacqueline, Thank you for taking the time to share your review. We're delighted that you found our hotel very convenient and appreciated the comfort and cleanliness of our rooms! We sincerely apologize for the disappointment with your breakfast. Cooked items must be served hot. We were very concerned that they were only lukewarm or cold. We take this quality issue very seriously and are reviewing our breakfast buffet hot storage procedures with our kitchen team to ensure that all cooked items remain at the correct temperature throughout the service. We regret that this has spoiled your perfect stay and look forward to welcoming you back soon for a flawless experience. Sincerely, Sarah, Guest Experience Manager

Customer review rating 4.5/5

Nigel M. Families - Confirmed reviews ALL

Dear Nigel, Thank you so much for your excellent feedback. We are delighted to hear that your stay was "Truly Excellent!" Your kind words are the greatest compliment our team could receive. We are delighted that you found our staff helpful, our room extremely well-equipped with a comfortable bed, and our breakfast delicious. We are also very proud that you enjoyed our enchanting setting and took the time to walk around Lac de l'Orée; it truly is a beautiful place! Being recognized as the "Best Accor Hotel" you have ever stayed in is a tremendous honor. Thank you for recommending us and highlighting our pet-friendly environment. We look forward to welcoming you back soon to your favorite Demeure! Sincerely, Sarah, Guest Experience Manager

Customer review rating 3.5/5

Anthony G. Couples - Confirmed reviews ALL

Dear Anthony, Thank you for your feedback regarding your recent stay. We appreciate you taking the time to share your experience with us and are delighted that your stay went well overall. We are sincerely sorry to hear about the issues you encountered. We understand the frustration associated with the taxi booking issues and will contact our service provider to ensure this does not happen again. We also offer our sincere apologies for the malfunctioning vending machines in your bathroom. This was an obvious oversight on our part, and we have already alerted our maintenance team to resolve the issue. We also take note of your comment regarding the bed size, as the comfort of our guests is our top priority. Thank you again for your valuable feedback. We look forward to welcoming you back to the property for a stay that fully meets your expectations. Sincerely, Sarah, Guest Experience Manager

Customer review rating 4.5/5

Dirk K. Couples - Confirmed reviews ALL

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Other web-users rate our hotel

  • 273 reviews 9.3/10 Location
  • 695 reviews 6.4/10 Room
  • 766 reviews 8.5/10 Service
  • 7 reviews 7.1/10 WiFi
  • 528 reviews 4.8/10 Food
  • 361 reviews 7.2/10 Breakfast
  • 247 reviews 7.3/10 Amenities
  • 224 reviews 6.1/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.