Novotel Orléans Chemins Sologne-Demeures Campagne 4 stars

Customer review rating (ALL Rating) 4.3/5 935 reviews

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Description

Hotel extras

  • In the heart of the tourist wealth of the region, in a country house atmosphere

  • Gourmet breakfast made with local products

  • Free access to activities: tennis, petanque, basketball, games room, bike rental...

  • Restaurant combining local and seasonal products, label Maitre Restaurateur

  • Our hotel is Green Key certified

Our accommodation(s)

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Hotel location

Novotel Orléans Chemins Sologne-Demeures Campagne

2 rue Honoré de Balzac, ORLEANS Cedex
45071 ORLEANS
France

GPS:47.814475, 1.928791

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Country house - restaurant

The Demeure restaurant is the spot for sensational flavors and fine dining. Our "Maître Restaurateur" chef offers a thoughtfully curated menu where diners can discover, or rediscover, local specialties.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  935 reviews

Customer review rating 4.5/5

Cecile B. Business - Confirmed reviews ALL

Agreable

Chère Madame B., Nous vous remercions d’avoir pris le temps de partager votre expérience et sommes ravis de lire que vous avez trouvé notre établissement bien situé et agréable. Nous regrettons toutefois la confusion rencontrée lors de votre réservation. Les modifications de dates et de tarifs effectuées sur des plateformes de réservation tierces comme Booking peuvent malheureusement entraîner des écarts de prix indépendants de notre volonté. Nous avons fait notre possible pour vous accompagner en annulant la première réservation afin de trouver une solution, mais nous comprenons parfaitement que le tarif final ait dépassé le budget que vous aviez initialement prévu. Votre remarque est tout à fait légitime et nous en prenons bonne note. Pour éviter ce type de situation à l’avenir, nous recommandons de privilégier les réservations en direct, ce qui permet davantage de flexibilité et de transparence sur les tarifs. Nous espérons malgré tout avoir le plaisir de vous accueillir à nouveau et de vous offrir une expérience pleinement en adéquation avec vos attentes. Bien cordialement, Kevin Directeur

Customer review rating 4.5/5

Yann L. Business - Confirmed reviews ALL

Un novotel de gamme premium

Cher Yann, Nous vous remercions sincèrement d'avoir partagé votre expérience. Nous sommes ravis que vous ayez trouvé notre établissement digne d'un Novotel de gamme premium et que notre personnel ait été à l'écoute de vos besoins. C'est une grande satisfaction de savoir que nos équipes contribuent positivement à votre expérience. Au plaisir de vous accueillir de nouveau très prochainement à la Demeure ! Cordialement, Sarah Responsable Expérience Client

Customer review rating 5.0/5

Jos H. Business - Confirmed reviews ALL

perfect check-in; good bar service; friendly people

Dear Jos, What a wonderful review! We sincerely thank you for sharing your excellent experience. We are delighted to read that you had a perfect stay in such a beautiful location. Your compliments on the seamless check-in, the excellent service at the bar, and the friendliness of the staff are a source of great pride for our entire team. We look forward to welcoming you back to La Demeure de Campagne very soon! Sincerely, Sarah, Guest Experience Manager

Customer review rating 5.0/5

Jacqueline S. Couples - Confirmed reviews ALL

Very convenient stop over. Comfortable clean rooms. Only negative was that the cooked breakfast items were only lukewarm or cold.

Dear Jacqueline, Thank you for taking the time to share your review. We're delighted that you found our hotel very convenient and appreciated the comfort and cleanliness of our rooms! We sincerely apologize for the disappointment with your breakfast. Cooked items must be served hot. We were very concerned that they were only lukewarm or cold. We take this quality issue very seriously and are reviewing our breakfast buffet hot storage procedures with our kitchen team to ensure that all cooked items remain at the correct temperature throughout the service. We regret that this has spoiled your perfect stay and look forward to welcoming you back soon for a flawless experience. Sincerely, Sarah, Guest Experience Manager

Customer review rating 4.5/5

Nigel M. Families - Confirmed reviews ALL

Helpful staff. Lovely surroundings (we recommend a morning walk around the lac de l'oree). Extremely well appointed room & comfortable bed. Good beeakfast. Pet friendly. The best Accor Group hotel we have stayed in.

Dear Nigel, Thank you so much for your excellent feedback. We are delighted to hear that your stay was "Truly Excellent!" Your kind words are the greatest compliment our team could receive. We are delighted that you found our staff helpful, our room extremely well-equipped with a comfortable bed, and our breakfast delicious. We are also very proud that you enjoyed our enchanting setting and took the time to walk around Lac de l'Orée; it truly is a beautiful place! Being recognized as the "Best Accor Hotel" you have ever stayed in is a tremendous honor. Thank you for recommending us and highlighting our pet-friendly environment. We look forward to welcoming you back soon to your favorite Demeure! Sincerely, Sarah, Guest Experience Manager

Other web-users rate our hotel

  • 256 reviews 9.3/10 Location
  • 664 reviews 6.5/10 Room
  • 762 reviews 8.6/10 Service
  • 7 reviews 7.1/10 WiFi
  • 507 reviews 5.4/10 Food
  • 339 reviews 7.3/10 Breakfast
  • 242 reviews 7.6/10 Amenities
  • 206 reviews 6.4/10 Cleanliness

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