Novotel Orléans Chemins Sologne-Demeures Campagne 4 stars

Customer review rating (ALL Rating) 4.4/5 961 reviews

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2 rue Honoré de Balzac, ORLEANS Cedex, 45071 ORLEANS, France

Description

Hotel extras

  • In the heart of the tourist wealth of the region, in a country house atmosphere

  • Gourmet breakfast made with local products

  • Free access to activities: tennis, petanque, basketball, games room, bike rental...

  • Restaurant combining local and seasonal products, label Maitre Restaurateur

  • Our hotel is Green Key certified

Our accommodation(s)

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Hotel location

Novotel Orléans Chemins Sologne-Demeures Campagne

2 rue Honoré de Balzac, ORLEANS Cedex
45071 ORLEANS
France

GPS:47.814475, 1.928791

Telephone
Fax +33 2 38 69 24 04

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

COUNTRY HOUSE - RESTAURANT

The Demeure restaurant is the spot for sensational flavors and fine dining. Our MaItre Restaurateur chef offers a thoughtfully curated menu where diners can discover, or rediscover, local specialties.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  961 reviews

Customer review rating 5.0/5

Barbara G. Couples - Confirmed reviews ALL

The gardens are lovely and we adored the goats and chickens. We also liked the quirky reception seats made from a cut in half car.

Dear Barbara, Thank you very much for your lovely feedback. We’re gald that you enjoyed the comfort and accessibility of the hotel, as well as our gardens and the animals — they are indeed a favorite for many of our guests. We hope to have the pleasure of welcoming you again very soon. Kind regards, Laure Responsable Expérience Client

Customer review rating 4.0/5

John *. Couples - Confirmed reviews ALL

A pleasant and convenient overnight stop while travelling through France. Staff were helpful and friendly despite our limited French.

Dear John, Thank you for taking the time to share your feedback. We’re pleased to know that your stay was a comfortable and convenient stop during your travels, and that our team made you feel welcome and at ease, regardless of the language barrier. We hope to have the pleasure of welcoming you again on your next journey through France. Kind regards, Laure Guest relation manager

Customer review rating 1.5/5

Anne-floor D. B. Families - Confirmed reviews ALL

The rooms were fine, very hot and no way to cool them. The two person bed was very small. Nice that we could have connecting doors. The quality of the food was very low, for dinner but also for breakfast. At the dinner there were also no options suitable for children. I liked playground for the children. However due to the food quality I would not book this hotel again.

Customer review rating 5.0/5

Kevin G. Families - Confirmed reviews ALL

Last minute overnight stay with the family. Everyone very friendly and accommodating. Would recommend.

Customer review rating 2.0/5

Dirk K. Couples - Confirmed reviews ALL

I have reserved a room with the possibility to cancel. I have used the possibility for internet check-in and quick check-out with invoice per internet. Got a request for additional payment and have not seen invoice. Noticed already in previous visits inexperience staff and clumsy attendance.

Dear Dirk, Thank you for taking the time to share your experience. Please accept our apologies that your recent stay at La Demeure de Campagne did not meet the 4-star standards you have come to expect. We understand your frustration with the online check-in and check-out process. This system is designed to provide a seamless and hassle-free experience, and it is clear that we did not meet your expectations this time. We are sorry to hear that you did not receive your online invoice and that you were asked for an additional payment. This is not in line with our promise of a quick check-out. We take your comment regarding the diligence and lack of experience of our current team very seriously. While we have welcomed new members to our teams, their training must be impeccable. We are strengthening our protocols for digital tools to ensure that every member of our team is fully proficient in the procedures that have worked so well for you in the past. We would be delighted to show you that we can return to the level of excellence you remember from "a few years ago." We are committed to regaining your trust and ensuring that your next stay is as professional and enjoyable as it has been in the past. Sincerely, Sarah Customer Experience Manager

Other web-users rate our hotel

  • 243 reviews 9.3/10 Location
  • 643 reviews 6.6/10 Room
  • 720 reviews 8.7/10 Service
  • 10 reviews 8.3/10 WiFi
  • 504 reviews 5.6/10 Food
  • 334 reviews 7.3/10 Breakfast
  • 225 reviews 7.4/10 Amenities
  • 199 reviews 6.3/10 Cleanliness

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