Novotel Orléans St Jean de Braye 4 stars

Customer review rating (ALL Rating) 4.4/5 994 reviews

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145 Avenue de Verdun, 45800 SAINT JEAN DE BRAYE, France

Description

Hotel extras

  • Lina Restaurant

  • 8 minutes from the A10/A19 highways

  • Heated outdoor swimming pool with terrace

  • 250m² of renovated lounges

  • Free private car park

Our accommodation(s)

Hotel location

Novotel Orléans St Jean de Braye

145 Avenue de Verdun
45800 SAINT JEAN DE BRAYE
France

GPS:47.922455, 1.988765

Telephone
Fax +33 2 38 84 66 61

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LINA RESTAURANT

Relax and savor a pleasant moment at the LINA restaurant. Our Chef, F. Martins - a MAITRE RESTAURATEUR - prepares tasty dishes using fresh, local ingredients. Our team is ready to welcome you.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  994 reviews

TripAdvisor Rating  3.7/5  839 reviews

Customer review rating 3.0/5

Markus K. Business - Confirmed reviews ALL

You need a car, if you would like to stay at this hotel, there are many parking lots available. The hotel is already some years old, I had a bad smell out of the sink in my bathrom. Furthermore you can not regulate the air temparature in your room to warm, I was freezing a bit all over my stay.

Dear Mr K., Thank you for sharing your feedback. We’re glad you appreciated the convenient parking options. We’re sorry to hear about the odor and temperature issues you experienced — your comments have been shared with our maintenance team to ensure these matters are promptly addressed. We hope to have the opportunity to welcome you again under improved conditions. Sincerely, Front Desk

Customer review rating 4.5/5

Pete I. Couples - Confirmed reviews ALL

Staff were very helpful and friendly. Good hotel at a very reasonable price!

Dear Pete I., We very much appreciate your comments regarding your stay at the Novotel Orléans Saint-Jean-de-Braye. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The front desk

Customer review rating 2.0/5

Graham R. Families - Confirmed reviews ALL

Good rooms pleasant people but the restaurant staff have become surly as though diners are a nuisance

Dear Mr r., Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our rooms and the hospitality of our team. We are, however, truly sorry to learn about your experience with our restaurant staff. This is certainly not the level of service we aim to provide. Please be assured that we will address this matter with our team to ensure all our guests feel warmly welcomed and cared for throughout their stay. We hop to have the opportunity to serve you again and provide you with an improved dining experience. Have a nice day ! Best Regards, Front Desk

More expensive than Michelin and lacked the service

TripAdvisor rating 3.0/5

Harriett_Grace Families - TripAdvisor review

We have been coming for the past 3 years or so as it is a better quality of dog friendly hotel. Unfortunately the restaurant has never been what they think. Service takes forever & is expensive for what it is. I asked for a porn star martini which came after a long while and we paid there and then. Another member of staff came a while later and asked me to pay for my drink, i explained I had and he wanted to argue that I hadn’t. He then came back with change a while later 😂 no sorry .. missed things we had asked for and delayed in getting menus for dessert. Baring in mind we went to A MICHELIN restaurant the previous day, 4 people with a bottle of wine, 3 cocktails and 3 course with coffee was €35 more .. wow. Food is alright. The shining star is the waitress with the black bobbed hair, she is always smiley and offered the dogs water and mopped around us. She should be noticed for how lovely she is!

Customer review rating 4.0/5

White K. Families - Confirmed reviews ALL

The room was fine, pool was good and the breakfast buffet was good as well

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

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Other web-users rate our hotel

  • 194 reviews 8.8/10 Location
  • 593 reviews 6.9/10 Room
  • 460 reviews 8/10 Service
  • 8 reviews 6/10 WiFi
  • 285 reviews 7.4/10 Breakfast
  • 227 reviews 5.2/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.