ibis Styles Orleans 3 stars

Customer review rating (ALL Rating) 3.7/5 441 reviews

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Description

Hotel extras

  • Air conditioned hotel

  • Direct exit from the A10/A71 highway

  • Auchan shopping center and gas station - 5 mins

  • Free private parking

Our accommodation(s)

Hotel location

ibis Styles Orleans

7 rue d'Aquitaine
45380 LA CHAPELLE SAINT MESMIN
France

GPS:47.899413, 1.854892

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  441 reviews

TripAdvisor Rating  3.0/5  797 reviews

Well located

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Very helpful receptionist.

Dear Geoff L., We very much appreciate your comments regarding your stay at the ibis Styles Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Abasyan Lilit

Nice if you are traveling through

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

The rooms are okay but could do with a bit more comfort. It would help to get rid of the silly moving table and please do something about the water tap in the bad room. Can we have 2 glasses please intead of the silly cups? We are not children. The bathtub is very slippery

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bien cordialement, Abasyan Lilit

A mistake to come here. Avoid it like the plague.

TripAdvisor rating 1.0/5

RedbrickGecko TripAdvisor review

This hotel needs closing down and renovating. Avoid it at all costs. I often use Ibis Styles hotels, via the All Accor Hotels Membership, however, this one should be remove from the All Accor family. It's list of facilities is not factual. The warning bells started ringing at check-in. The place was empty. One lady on the reception desk said hello to us then when I said I have a reservation she returned to her computer. We waited 3 or 4 minutes, and said is there a problem finding it, to which was the reply, I'm not looking at that yet. I passed her my All Accor membership card and told her my name and waited another 2 minutes, only to be asked my name again. It was on the card in front of her. I have often used Ibis Styles and highly praise them, this one though should not be used. Poor attitude of staff, low quality of accommodation, poor facilities. I sat at the bar area and ordered a drink only to be told they don't have a licence to sell alcohol, even though the hotel description state there is a bar and lounge. I was told if I buy a dinner then I can buy a drink. At this point we opted to eat anywhere but there. The room had only a small amount of loo roll in the bathroom so we had to go down and ask for more. My wife decided to make a cup of tea in the reception area, with the facilities, but had to ask for milk. This seemed to be a bit of a chore for the receptionist, who replied with an audible sigh. The toilet in the bathroom was best described as a child's toilet. My wife has arthritis in her knees and found it difficult getting down and up again due to the toilet being lower than normal ones. The wash basin has a plug which does not stop the water draining away, and the wash basin tap is positioned so that water ends up spilling over the side of the basin. The bath tub is an old enamel type with a high lip making it difficult to get into and use the shower. Breakfast at all other Ibis Styles is a pleasure, however, at this one it seemed to be a cost cutting exercise. Raw eggs were provided and the the place to cook them had cool water in it. We had to turn up the thermostat to be able to cook the eggs. A member of staff turned down the thermostat again after we sat down. All the other Ibis Styles I've stayed in provide scrambled eggs as an option, but not this one. The bowl of mixed fruit had been replaced by the fruit already place into small individual glasses of a size chosen by the hotel. More cost cutting. I asked for bread for the toaster as the basket was empty and someone brought out 6 slices, bear in mind this was only 08:15. The baguettes had already been cut into the size the hotel chose. This pointed out the penny pinching which seemed to be going on. There was only one member of staff who could speak English which is very unusual. I think this hotel needs to be fully refitted. Staff included. All Accor group needs to be aware, this reflects badly on them and their brand.

Worse ibis experience ever - never again

TripAdvisor rating 1.0/5

chiassofan Couples - TripAdvisor review

Terrible experience - not ibis like !!! Worse room ever: hotel needs renovation, room was NOT clean and very noisy, since directly at a high trafficked street. Service even worse: staff says no to everything !!! Breakfast was supposed to be until 10.00. at 9.00 almost everything was finished and they did not fill up. We needed up eating old toast bread. I always sty at ibis and ibis style, but this hotel is not up to their standards. Never again!

Not usual ibis styles quality

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

This hotel is an old, possibly B&B, hotel. Breakfast area is good. Rooms need updating to bring up to standard of styles rather than budget hotel. However, I got a good night sleep. Car parking totally open to the road, which I hadn't realised on booking. Expensive for what is offered compared eg to Bourges or Limoges Ibis styles, which are both fantastic.

Dear Christine H., We very much appreciate your comments regarding your stay at the ibis Styles Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bien cordialement, Abasyan Lilit

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Other web-users rate our hotel

  • 208 reviews 8.7/10 Location
  • 405 reviews 4.6/10 Room
  • 289 reviews 8/10 Service
  • 16 reviews 4.7/10 WiFi
  • 275 reviews 4.4/10 Comfort
  • 264 reviews 7.4/10 Breakfast
  • 126 reviews 1.4/10 Vibe
  • 114 reviews 6.2/10 Cleanliness

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