Mercure Orléans Centre Hotel 4 stars

Customer review rating 4.4/5 4,227 reviews

Mercure Orléans Centre Hotel
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Room 1

Number of guests
Children's age

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  • I can take advantage of the Members' rate

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • Unheated outdoor swimming pool and spacious outdoor terrace

  • Above-ground car park and secure closed parking garage, paying.

  • Family Room, cot available, 10 minutes walk from the downtown area

  • Restaurant offering home-cooked dishes using fresh and local produce

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Orléans Centre Hotel

44, quai Barentin
45000
orleans
france

Tel: +33238621739

Fax: (+33)2/38539534

Check-in from 12h00

Check out up to 12h00

  • By plane

    PARIS ORLY At 110km / 68.75 miles

  • By plane

    PARIS ROISSY At 160km / 99.42 miles

  • By plane

    SAINT DENIS DE L'HOTEL At 30km / 18.75 miles

  • By helicopter

    SAINT DENIS DE L'HOTEL At 30km / 18.75 miles

  • By car

    ORLEANS CENTRE At 4km / 2.5 miles

  • By car

    ORLEANS LA SOURCE At 15km / 9.38 miles

  • By car

    ORLEANS SARAN At 10km / 6.25 miles

  • By train

    GARE D'ORLEANS At 2.99km / 1.86 miles

  • By train

    LES AUBRAIS ORLEANS At 10km / 6.25 miles

GPS :47.897987, 1.896331

Our accommodations

We offer different categories of rooms to suit your needs. Our Standard rooms overlook the Loire or le pont de l'Europe bridge, our Superior Rooms overlook the old town and our Privilege Rooms benefit from a wide range of services. If you are travelling with your family, we also offer spacious rooms with 2 double beds or 1 double bed and a sofa bed that transforms into twin beds.

Superior room with large bed and sofa

Accessible room
  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Classic room with two double beds

  • Max. number of persons: 4
  • Area: From 32 / 344 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Classic room with balcony overlooking the Loire River

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: River side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room, View of the Loire

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Views: River side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic room, large bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

LE M

Type of cuisine: French

Our chef and our team have achieved the "Maître Restaurateur" label. We only work with fresh products processed on-site. Our menu is full of regional and seasonal produce. Enjoy our terrace in the summer.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

QUAI 44

Non contractual photo

Enjoy our "44" bar every day until midnight. Mathieu, our barman, will introduce you to our excellent whisky cellar and cocktails. On the third Thursday of every month, we host a jazz evening.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 150

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Orléans Centre Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,227 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,119 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good nights sleep but rubbish breakfast.

TripAdvisor rating 4.0/5

drogers3 11/07/2020 TripAdvisor review

Breakfast not worth the money. I realise that times have been pretty bad but the charge for a non buffet breakfast is not worth the cost. 15 euros each for 2 bread rolls 2 coffees and two juices is a rip off.

Good location

Customer review rating 4.4/5

Francesca M. Couples - 20/03/2020 Confirmed reviews ALL

Welcoming warm reception staff, nice room with balcony, excellent breakfast.

Good stay

Customer review rating 4.4/5

M Business - 16/03/2020 Confirmed reviews ALL

Good experience, the personal very kind.

Good night at Mercure bord de Loire, Olrleans

Customer review rating 4.4/5

M. J. Business - 05/03/2020 Confirmed reviews ALL

Excellent service at this hotel. The main desk took also time to share with me information about possibility to run along the Loire river and proposed me several options. My room with river view was outstanding. Excellent dinner and breakfast at the restaurant.

Greated well at reception and easily found

Customer review rating 4.4/5

Gwyn N. Business - 03/03/2020 Confirmed reviews ALL

First class reception and service. The restaurant was good and pleasantly served by the staff for dinner and a good selection of goodness served at breakfast

Very well located Hotel but some improvements are needed

Customer review rating 4.4/5

Manuel A. P. Families - 02/03/2020 Confirmed reviews ALL

Overall the experience was satisfied; however, I would like to point out two small issues, although very important: 1. The bedrooms need urgently some renovation. Not because they are breaking apart or dirty but just because the hotel is tired, old and needs some breath of fresh air. 2. The breakfast needs improvement. It is poor and needs more items and more diversity.

Easy walk into town

Customer review rating 4.4/5

C.p Couples - 22/02/2020 Confirmed reviews ALL

All was fine including a good dinner in the hotel restaurant. But the bedrooms are definitely not 4 star. Lacked comfort & felt tired with a need to refurbish. Bathroom had one small piece of soup & a liquid container of soap in the shower. No other items which are normally found in a four star hotel ie shower cap, cotton buds etc all very basic.

Just want I needed for my business trip

Customer review rating 4.4/5

Alex Business - 17/02/2020 Confirmed reviews ALL

Comfortable and spacious room, would have liked a few draws to some of my clothes away but otherwise it was great. The reception staff were very helpful. I was able to borrow an iron and ironing board and they were very helpful at ordering taxis for me. I enjoyed using the gym in the mornings. It would be good to have a few dumbbells so you can do some free weight exercises. There was a good variety on offer at breakfast and the restaurant had a good selection of meals for a quick bite in the evenings.

Customer review rating 4.4/5

Lyubov Business - 09/02/2020 Confirmed reviews ALL

Very old rooms, definitely needs renovation. Hairdryer is from 70's In general really overpriced Poor breakfast

Dear LIUBOV U., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Orléans Centre Bords de Loire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie D. Directrice Mercure Orléans Centre Bords de Loire

Good

Customer review rating 4.4/5

Pauline Business - 13/01/2020 Confirmed reviews ALL

Everything is fine, except that I am Accor hotel member and I was not told that I should present the card when I do the booking. As I am traveling with work, an agency is doing the booking on my behalf and mention my membership number but apparently no points are credited on my account. Also, I discovered this membership as I was told by my colleagues. I would suggest the staff is offering it when they see someone coming back often. But the staff is really nice, I really enjoy staying at this hotel

Excellent

Customer review rating 4.4/5

David Couples - 09/01/2020 Confirmed reviews ALL

Highly professional and polite receptionists.. lovely room. Upgraded to suite. Very pleasant.. Let down only by the restaurant and servers..

noisy room, both internal (noisy air conditioning at night), and dispute in the hallway at 1:30 AM

Customer review rating 4.4/5

Anonymous Families - 30/12/2019 Confirmed reviews ALL

check-in was was ok, room generally ok, restaurant ok, but the points above were disturbing and lowered our experience very much

Dear JACQUES V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Orléans Centre Bords de Loire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie Duclos Directrice Mercure Orléans Centre Bords de Loire

Location and service very good; rooms lack outlets

Customer review rating 4.4/5

D K. Business - 22/12/2019 Confirmed reviews ALL

When traveling usually need my cell for alarm in the morning - amount of outlets in the room especially at night stand absolutely insufficient.

Central and friendly hotel

Customer review rating 4.4/5

Jon Couples - 15/11/2019 Confirmed reviews ALL

Very friendly and helpful staff!! Good and clean room, nice bathroom and very good breakfast.

It was good. Would stay again in this hotel

Customer review rating 4.4/5

Ian B. Business - 07/11/2019 Confirmed reviews ALL

Very nice. Up to the usual standard you expect from the Mercure chain.

Bed Bugs!

Customer review rating 4.4/5

Emily F. Business - 07/11/2019 Confirmed reviews ALL

I checked in very late and immediately discovered bed bugs! I called to request a different room and the front desk clerk met me at a new room to exchange keys. He made no apologies and acted as if this were no surprise. How very disgusting and what a display of poor customer service. Yuck!

Mention that city restaurants are all closed on Sunday

Customer review rating 4.4/5

David B. Couples - 05/11/2019 Confirmed reviews ALL

Very unclear information on parking which is right beside the hotel. Absolutely that you don't warn customers that you have no restaurant nor was here a restaurant open Sunday night for miles. Found a Pizza Hut take way. Can barely contain my holiday excitement. Room was fine with a balcony overlooking a nice building site. I will reconsider booking any longer with Accor

Lovely Hotel with Lovely Staff in a Lovely Setting

Customer review rating 4.4/5

Chris J. Couples - 30/10/2019 Confirmed reviews ALL

Reception was very simple as we had registered online. We enjoyed a room with a balcony overlooking the River Seine. The evening meal and breakfast were excellent. And the lift service up to our room was one of the most efficient in any hotel we have stayed in - a lift arrived within a few seconds of pressing the button every time. The one problem we had was another guest parking so close to the driver's door of my car that I could not get in. I reported this to reception and it was quickly resolved. Well done the staff of the Mercure Orleans!

prima

Customer review rating 4.4/5

Robert Couples - 28/10/2019 Confirmed reviews ALL

booking via Rode Michelin

Good location close by city center

TripAdvisor rating 4.0/5

Cendrine V Business - 27/10/2019 TripAdvisor review

Nice hotel with a great location. Walking distance from downtown and close to my office. Lovely staff. Only a darkest point, the burger had a burnt bun and crude meat in the middle. I will book it again!

Dear Cendrine V, Thanks a lot for your comment. We are glad to read your satisfaction and do apologize for the darkest point you underlined. We will be happy to welcome you again. Best regards, Julie D. Hotel General Manager. Mercure Orléans Centre Bords de Loire
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