Mercure Orléans Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 1,653 reviews

Hotel extras

  • Meeting room 150m²

  • Fitness room, meeting room

  • Above-ground car park and secure closed parking garage, paying.

  • Family Room, cot available, 10 minutes walk from the downtown area

  • Restaurant by the pool offering dishes using fresh and local produce

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

We offer different categories of rooms to suit your needs. Our Standard rooms overlook the Loire or le pont de l'Europe bridge, our Superior Rooms overlook the old town and our Privilege Rooms benefit from a wide range of services. If you are travelling with your family, we also offer spacious rooms with 2 double beds or 1 double bed and a sofa bed that transforms into twin beds.

Hotel location

Mercure Orléans Centre Hotel

44, quai Barentin
45000 ORLEANS
France

GPS:47.897987, 1.896331

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

QUAI 44

Our bar "QUAI 44" welcomes you every day until 11:00 p.m. Our Bartender will help you discover its excellent whiskies cellar as well as its cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,653 reviews

TripAdvisor Rating  4.0/5  1,307 reviews

Public areas nice bedrooms are very dayed

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

The public areas downstairs are very nice. The restaurant was excellent for dinner and breakfast. The welcome was generally good with some really lovely people but others were less welcoming. Unfortunately the bedrooms and corridors upstairs are the big problem here - they are in desperate need of renovation - dated, shabby and not that comfortable.

Dear RICHARD P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Orléans Centre Bords de Loire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pierre FO Manager

Good location, rooms need refurb

Customer review rating 3.5/5

Mike Business - Confirmed reviews ALL

Ground floor is lovely, all fresh new decor etc. Bar is not manned, so server in restaurant tries to cover it. This does not work. Upstairs on most floors there's an odd smell in corridors, room needs refurb.

Dear Mr C., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Pierre FO Manager

Nice renovation

Customer review rating 4.0/5

Georges Business - Confirmed reviews ALL

Recent renovation has added a spark to the hotel. Staff is great, restaurant is very good. Rooms could do with some updating.

Dear G. , We very much appreciate your comments regarding your stay at the Hôtel Mercure Orléans Centre Bords de Loire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre FO Manager

Great stay in a fabulous hotel.

Customer review rating 5.0/5

Andrew L. Couples - Confirmed reviews ALL

A really good stay in a beautiful hotel. The public rooms in the hotel are as nice as we have ever seen.

Dear ANDREW L.-MIRAMS, We very much appreciate your comments regarding your stay at the Hôtel Mercure Orléans Centre Bords de Loire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre FO MANAGER

Outdated and overpriced.

Customer review rating 1.5/5

Alex Couples - Confirmed reviews ALL

It’s completely unacceptable to offer such ancient rooms at such high price. We stayed in a “classic” room which hasn’t been refurbished in at least 20 years. Impossible to sleep at night due to all the street noise entering through the old windows. At least the room and bathroom were very clean.

Dear ALEKSANDAR A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Orléans Centre Bords de Loire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pierre FO Manager

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Other web-users rate our hotel

  • 568 reviews 7.9/10 Location
  • 939 reviews 6.1/10 Room
  • 852 reviews 8.4/10 Service
  • 11 reviews 5.9/10 WiFi
  • 386 reviews 6.5/10 Breakfast
  • 330 reviews 4.5/10 Vibe
  • 272 reviews 4.9/10 Cleanliness
  • 260 reviews 5.2/10 Amenities

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