Mercure Orléans Centre Hotel 4 stars

3 of us stayed overnight on way back to the Dieppe ferry. Although the hotel only has rooms with double beds, they were able to provide us with a room with 1 double and 2 single bed sofas. All very comfortable to sleep in after a long drive from the south. Good value secure parking at €6.5 having paid €9 at the Ibis Vichy a week earlier. Nice and clean rooms although the decor is very dated. Freindly and very helpful staff

Good stay but the hotel is old and the rooms need renovation.

Very nice corner room with a lovely view. However the room was prepared for one person only in spite of a booking for two. An upgrade to privilege room was actually the only benefit for my Diamond status; no welcome amenity in the room and welcome drink only for one person: the staff explained that this is a privilege for the card/ status holder only - only in France as I always get it for two or even for four if I book two rooms for four people. Plus terribly unfriendly and unprofessional bar/ restaurant staff.

The rooms were as expected, but the restaurant wasn’t of the quality we hoped for. A lot of food, but not refined.

We liked the spacious room and the good beds. The breakfast was very good: a lot of choice, and delicious croissants. We appreciated the car park in the garage. The reception responded quickly on e-mails with questions.

The hotel staff are very friendly and accommodating. Rooms are modern and beds very comfortable. The dinners are rather expensive as only a la carte. We were disappointed that there was no hot food at breakfast but there was a good variety meats, cheeses, bread and pastries. This is a hotel we’ve used many times and will continue to do so and hopefully once everyone learns to manage the pandemic things will become a little more normal.

Welcoming and COVID safe.

Nice rooms, good service

Travelling with wife & child for a single night's stay, hotel was quite busy which was not an issue except at breakfast time when it felt too crowded with the current COVID-19 distancing requirements. Hotel is tidy, service was friendly and meals were nice, the wee one loved the pool, although there is not much seating area there now, presumably owing to mandatory limitations. Dinner needs to be reserved in slots, which is fine, it did not feel too crowded and the food was nice. Breakfast is also reserved in slots, however it felt very busy at our allocated time and the buffet choice has taken a hit in these corona times. We did not feel comfortable at breakfast. Overall a pleasant stay in a nice hotel with the staff doing there best to adhere to the rules in these difficult times.

Stopped here for a couple of nights on the way back from a holiday in the Pyrenees. Covid restrictions very well managed and only 4 1/2 hours to Calais

Smart and clean hotel

Check-in at the front desk takes far too long, especially in view of COVID. A lot of information that the receptionists provide orally could be put on an A4 and simply handed over. Service in the restaurant, when we had dinner, was poor. Had we chosen our meal? We had not even been given a menu. It took a long time before we got drinks served. When we asked for pepper and salt during dinner, it took a good 10 minutes; we had to remind staff. When one of us asked another glass of wine, the waitress walked straight away from our table without asking whether anybody else wanted; we had to call her back.

Breakfast not worth the money. I realise that times have been pretty bad but the charge for a non buffet breakfast is not worth the cost. 15 euros each for 2 bread rolls 2 coffees and two juices is a rip off.

Welcoming warm reception staff, nice room with balcony, excellent breakfast.

Good experience, the personal very kind.