Mercure Orléans Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 1,515 reviews

Mercure Orléans Centre Hotel - Image 1
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Description

Hotel extras

  • Meeting room 150m²

  • Fitness room, meeting room

  • Above-ground car park and secure closed parking garage, paying.

  • Family Room, cot available, 10 minutes walk from the downtown area

  • Restaurant by the pool offering dishes using fresh and local produce

Our accommodation(s)

Hotel location

Mercure Orléans Centre Hotel

44, quai Barentin
45000 ORLEANS
France

GPS:47.897987, 1.896331

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L'ENTRACTE

Restaurant brasserie traditionnelle

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,515 reviews

TripAdvisor Rating  4.0/5  1,347 reviews

Well located. Rooms are adequate and clean.

Customer review rating 4.0/5

Monique Couples - Confirmed reviews ALL

We liked the hotel. Good price-quality. Breakfast was also excellent. They had lovely glutenfee bread for me. I am a celiac, so that makes a great difference to my experiences.

Dear Monique, Thank you for choosing Hôtel Mercure Orléans Centre Bords de Loire. We are delighted to hear that you enjoyed our well-located hotel, clean rooms, and excellent breakfast. We are pleased that we could cater to your gluten-free needs. Pierre GERARD Responsable réception

Great staff, terrific location - rooms need a bit of updating

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

The people at the front desk were really nice, the housekeeper as well. It was really well located and easy to walk to downtown. The bed was also very comfortable - all very important things. There are no little amenities in the bathrooms - only shampoo and soap. The food in the dining room was not very good - we got there 1/2 hour before closing but the French fries were cold and the quality of the food was not great. We wouldn’t eat there again. The room needs a bit of updating - a bit tired, paint coming off the walls, etc. The outside of the building needs some paint or care as well. Once they renovate, hotel should be great. It has a lot going for it, just needs some attention.

Mostly excellent.

Customer review rating 4.0/5

Robert S. Couples - Confirmed reviews ALL

Everything really good. Clean, staff attentive, breakfast excellent. Carpark excellent. Check in/out straightforward. Only downside was no plug for bathroom sink (minor) and air-conditioning (a very hot day) not working just on or off. So roast or freeze! Staff told in the evening, could not help.

Dear Robert S., thank you for your positive feedback. We are delighted to hear that you enjoyed your stay with us. We appreciate your comments regarding the bathroom sink plug and air-conditioning, which we will certainly look into. We hope to welcome you back soon. Pierre GERARD Responsable réception

Good stay, nice entry area but old style rooms. Clean and comfortably anyway.

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

My online reservation was falsely for the day of booking not for the day of arrival. Strange that this couod happen We realized only during check-in but the team was luckily able to arrange the night for me and my family.

Dear guest, thank you for sharing your feedback. We are delighted to hear that you enjoyed your stay with us. We apologize for the confusion with your reservation and are glad our team could assist you promptly. Your comfort is our priority. We hope to welcome you back soon. Best regards, Pierre GERARD Responsable réception

Very good as always

Customer review rating 4.5/5

Warren Families - Confirmed reviews ALL

Stopped here many times in the past and as always the staff are extremely friendly, helpful and welcoming.

Dear Warren, we are delighted to hear about your positive experience with our friendly and welcoming staff. We look forward to welcoming you back soon. Pierre GERARD Responsable réception

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Other web-users rate our hotel

  • 534 reviews 8.4/10 Location
  • 953 reviews 5.5/10 Room
  • 789 reviews 8.5/10 Service
  • 11 reviews 7.1/10 WiFi
  • 380 reviews 5.2/10 Vibe
  • 377 reviews 7.6/10 Breakfast
  • 241 reviews 4.5/10 Cleanliness
  • 5 reviews 4/10 Sustainability

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