Novotel Orléans Centre Gare 4 stars

Customer review rating (ALL Rating) 4.5/5 804 reviews

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Novotel Orléans Centre Gare - Image 1
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83 bd Alexandre Martin, 45000 ORLEANS, France

Description

Hotel extras

  • 3 minutes from the train station

  • Bar: a lively place with a cozy atmosphere

  • Close to the Loire Valley and its iconic castles like Château de Chambord

  • In the heart of downtown Orléans

  • Private underground parking

Our accommodation(s)

Hotel location

Novotel Orléans Centre Gare

83 bd Alexandre Martin
45000 ORLEANS
France

GPS:47.90602, 1.90619

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE BAR

Non contractual photo

It is a great place for sharing, whether for a business meeting or a drink with friends

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  804 reviews

Customer review rating 4.5/5

Ricardo T. Couples - Confirmed reviews ALL

Very comfortable room with a nice view. Spacious and comfortable bed. All very clean and tidy. Kettle In the room with tea and coffee, nice for winter cold days. A special thanks to Paolo from reception that was very helpful to provide us a space in your private parking and to sort our arrival by car as it was not easy due the pillars that limits the access by car. Breakfast was very good with a nice range of offers but the layout is not ideal as everything is placed in one simple compartment in a wall, with no room to circulate it, which causes some “traffic” issues at busy times.

Dear Ricardo, Thank you very much for sharing your experience and for your 4/5 rating. We are delighted to read that you enjoyed the comfort, cleanliness and view of your room, as well as the kettle with tea and coffee, especially appreciated during winter. A special thank you for your kind words about Paolo; we will be sure to pass them on to him. We are also pleased that you enjoyed the breakfast and its variety. We take good note of your comment regarding the layout of the breakfast area. We hope to have the pleasure of welcoming you again in Orléans. Camille, General Manager

Customer review rating 5.0/5

Sakurawo I. Business - Confirmed reviews ALL

Great staff, nice breakfast, close to the station.

Dear Guest, Thank you very much for your excellent feedback! We are delighted that you enjoyed our hotel, the breakfast, and our convenient location near the station. Camille, Manager

Customer review rating 0.5/5

Midori T. Business - Confirmed reviews ALL

My name is Midori T.. I stayed at this hotel for 5 nights on business with THALES from the 7th to the 12th of December. Good location. The room was well-maintained. The reception service was all good. I would love to stay there again next year. The only problem I have is the charge on my credit card without my consent, long after the travel agency had already invoiced (and already been paid) for the accommodation. I emailed the hotel and inquired about the details to the email address indicated on the hotel website, but have not received any reply. So let me give you the details here, hoping someone reads this and responds to me before I feel I have to make this review public and make a phone call to our supplier THALES in Orléans to cancel all the future reservations we have at this point. After noticing the charge on my credit card, I contacted the company I work with ("AIBS"), then AIBS contacted the travel agency JTB who already invoiced AIBS for the entire amount, except for the taxes to be paid at check-in (which I did). JTB is now inquiring another travel agency ("AnotherTA"), who is likely to have actually made the reservation to the hotel, to confirm how the payment was processed. I do not know if AnotherTA has made any contact to the hotel yet, given the holidays. So far, I have not heard of any progress. The initial reservation was made on or around the 27th of October 2025. The original reservation may have been under the company name (AIBS or Ability Interbusiness Solutions), and the company president's name (Naomi Morishima) may have been mentioned somewhere, but the reservation was surely under my name (Midori T.), because I was able to check-in by telling my name. Can someone please look into this problem, clarify who is responsible for the double charge incurred, and correct and reimburse the wrongfully-charged amount to my credit card. Thank you very much in advance for your quick response. Best regards, Midori T.

Dear Midori, Thank you for your detailed message. We sincerely apologize for the error regarding the double charge on your credit card. This was indeed a mistake on our side. To process the refund, we will need your credit card details. Once you contact us with the necessary information, we can correct the error and reimburse you within 24 hours. We greatly appreciate your understanding and patience, and we look forward to resolving this promptly. Camille, Manager

Customer review rating 4.5/5

Rayan K. Couples - Confirmed reviews ALL

Great value for money: The hotel is well-located, providing great amenities, and ran by very attentive and helpful staff. We had a pleasant stay.

Dear Rayan, Thank you very much for your great feedback. We’re delighted that you enjoyed our convenient location, our facilities, and the attentiveness of our team. It’s a pleasure to know you had a pleasant stay with us. We hope to have the opportunity to welcome you again soon. Camille, general manager

Customer review rating 5.0/5

Hideo H. Business - Confirmed reviews ALL

Especially reception team is always so nice and I am totally satisfied with my stay.

Dear Hideo, Thank you so much for your wonderful feedback and for your loyalty. It’s always a pleasure to welcome you back! We’re delighted to know that you are fully satisfied with your stays and that our reception team — especially Victoire — contributes to making your visits so enjoyable. We truly appreciate your kind words and look forward to seeing you again very soon. Camille, general manager

Other web-users rate our hotel

  • 750 reviews 8.5/10 Location
  • 757 reviews 7/10 Room
  • 803 reviews 9.1/10 Service
  • 19 reviews 5.6/10 WiFi
  • 392 reviews 7.5/10 Breakfast
  • 233 reviews 7.7/10 Cleanliness
  • 126 reviews 4.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.