Novotel Orléans Centre Gare 4 stars

Customer review rating (ALL Rating) 4.5/5 808 reviews

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Novotel Orléans Centre Gare - Image 1
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Novotel Orléans Centre Gare - Image 4
83 bd Alexandre Martin, 45000 ORLEANS, France

Description

Hotel extras

  • 3 minutes from the train station

  • Bar: a lively place with a cozy atmosphere

  • Close to the Loire Valley and its iconic castles like Château de Chambord

  • In the heart of downtown Orléans

  • Private underground parking

Our accommodation(s)

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Room 1

Hotel location

Novotel Orléans Centre Gare

83 bd Alexandre Martin
45000 ORLEANS
France

GPS:47.90602, 1.90619

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE BAR

Non contractual photo

It is a great place for sharing, whether for a business meeting or a drink with friends

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  808 reviews

Customer review rating 4.5/5

Cassandra K. Couples - Confirmed reviews ALL

Dear Cassandra, Thank you very much for your 9/10 rating 😊 We are delighted that you enjoyed our location, the comfort of your room, the parking facilities and the Italian restaurant next door. We are also pleased that you appreciated the complimentary upgrade. Regarding breakfast, we take note of your comment. Our buffet already offers a wide range of products, including Novotel selections, local products and homemade preparations, but we remain attentive to our guests’ feedback. We hope to have the pleasure of welcoming you again soon. Camille, General Manager

Customer review rating 3.5/5

Edwin G. Couples - Confirmed reviews ALL

Dear Edwin, Thank you for taking the time to share your feedback. We are delighted that you appreciated the excellence of our staff and the quality of the food. We understand that the size and layout of the room and bathroom, as well as the access to our underground car park, may not have fully met your expectations. As our hotel is located in the city centre, some rooms are more compact and the parking entrance can seem narrow on a first visit. We are nevertheless disappointed that these structural aspects led to a 7/10 rating, despite your very positive comments about our team and services. We hope to have the pleasure of welcoming you again. Camille, General Manager

Customer review rating 4.5/5

Peter K. Solo - Confirmed reviews ALL

Dear Peter, Thank you very much for your 9/10 rating 😊 We are delighted that you enjoyed our location, the comfort and quietness of your room, as well as the little touches that make the stay more welcoming. We also take note of your comment regarding the room size, which can vary depending on the category. We hope to have the pleasure of welcoming you again soon. Camille, General Manager

Customer review rating 5.0/5

Wissam D. Business - Confirmed reviews ALL

Dear Wissam, Thank you very much for your wonderful 10/10 rating 😊 We are delighted that everything went more than well and that you appreciated our central location, the professionalism of our team and our breakfast. We look forward to welcoming you again very soon. Camille, General Manager

Customer review rating 3.5/5

Melanie B. Business - Confirmed reviews ALL

Dear Melanie, Thank you for taking the time to share your feedback. I am personally disappointed to read your comment, as I took the time to reply to you directly during your stay and to investigate the situation regarding the honey gift. This honey was offered as a welcome gift, coming from a local beekeeper we work with. Following your feedback, I contacted our beekeeper to better understand what may have happened. While we fully understand that the presence of an insect can be unpleasant, it is important to note that this also reflects the fact that our honey is natural and not industrially processed. That said, your experience was taken very seriously. We also take note of your comments regarding breakfast variety and dust on the walls, which have been shared with our teams to ensure closer attention moving forward. We remain committed to offering quality products and service, and your feedback helps us to continue improving. Kind regards, Camille, general manager

Other web-users rate our hotel

  • 663 reviews 8.6/10 Location
  • 686 reviews 7/10 Room
  • 758 reviews 9/10 Service
  • 16 reviews 7.1/10 WiFi
  • 370 reviews 7.5/10 Breakfast
  • 215 reviews 7.4/10 Cleanliness
  • 102 reviews 4.3/10 Value

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