Novotel Orléans Centre Gare 4 stars

Customer review rating (ALL Rating) 4.5/5 789 reviews

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Novotel Orléans Centre Gare - Image 1
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83 bd Alexandre Martin, 45000 ORLEANS, France

Description

Hotel extras

  • 3 minutes from the train station

  • Bar: a lively place with a cozy atmosphere

  • Close to the Loire Valley and its iconic castles like Château de Chambord

  • In the heart of downtown Orléans

  • Private underground parking

Our accommodation(s)

Hotel location

Novotel Orléans Centre Gare

83 bd Alexandre Martin
45000 ORLEANS
France

GPS:47.90602, 1.90619

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE BAR

Non contractual photo

It is a great place for sharing, whether for a business meeting or a drink with friends

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  789 reviews

Customer review rating 5.0/5

Wissam D. Business - Confirmed reviews ALL

All went more than well. Very nice breakfast.

Customer review rating 3.5/5

Melanie B. Business - Confirmed reviews ALL

Breakfast was a bit poor in options and in the honey received as a gift, there was an insect which I found a little bit disgusting. Room was great (walls had quite some dust on them) and location is convenient.

Dear Melanie, Thank you for taking the time to share your feedback. I am personally disappointed to read your comment, as I took the time to reply to you directly during your stay and to investigate the situation regarding the honey gift. This honey was offered as a welcome gift, coming from a local beekeeper we work with. Following your feedback, I contacted our beekeeper to better understand what may have happened. While we fully understand that the presence of an insect can be unpleasant, it is important to note that this also reflects the fact that our honey is natural and not industrially processed. That said, your experience was taken very seriously. We also take note of your comments regarding breakfast variety and dust on the walls, which have been shared with our teams to ensure closer attention moving forward. We remain committed to offering quality products and service, and your feedback helps us to continue improving. Kind regards, Camille, general manager

Customer review rating 5.0/5

Henny G. Families - Confirmed reviews ALL

Great location, friendly and helpful staff

Dear Henny, Thank you very much for your excellent 10/10 rating. We are delighted that you enjoyed our great location and the friendliness and helpfulness of our staff. We look forward to welcoming you again. Camille, General Manager

Customer review rating 4.5/5

Ricardo T. Couples - Confirmed reviews ALL

Very comfortable room with a nice view. Spacious and comfortable bed. All very clean and tidy. Kettle In the room with tea and coffee, nice for winter cold days. A special thanks to Paolo from reception that was very helpful to provide us a space in your private parking and to sort our arrival by car as it was not easy due the pillars that limits the access by car. Breakfast was very good with a nice range of offers but the layout is not ideal as everything is placed in one simple compartment in a wall, with no room to circulate it, which causes some “traffic” issues at busy times.

Dear Ricardo, Thank you very much for sharing your experience and for your 4/5 rating. We are delighted to read that you enjoyed the comfort, cleanliness and view of your room, as well as the kettle with tea and coffee, especially appreciated during winter. A special thank you for your kind words about Paolo; we will be sure to pass them on to him. We are also pleased that you enjoyed the breakfast and its variety. We take good note of your comment regarding the layout of the breakfast area. We hope to have the pleasure of welcoming you again in Orléans. Camille, General Manager

Customer review rating 5.0/5

Sakurawo I. Business - Confirmed reviews ALL

Great staff, nice breakfast, close to the station.

Dear Guest, Thank you very much for your excellent feedback! We are delighted that you enjoyed our hotel, the breakfast, and our convenient location near the station. Camille, Manager

Other web-users rate our hotel

  • 677 reviews 8.5/10 Location
  • 699 reviews 6.9/10 Room
  • 760 reviews 9/10 Service
  • 18 reviews 6.1/10 WiFi
  • 370 reviews 7.5/10 Breakfast
  • 222 reviews 7.2/10 Cleanliness
  • 109 reviews 4.1/10 Value
  • 8 reviews 4.4/10 Bar

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