Novotel Orléans Centre Gare 4 stars

Customer review rating (ALL Rating) 4.6/5 997 reviews

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Novotel Orléans Centre Gare - Image 1
Novotel Orléans Centre Gare - Image 2
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Novotel Orléans Centre Gare - Image 4
83 bd Alexandre Martin, 45000 ORLEANS, France

Description

Hotel extras

  • 3 minutes from the train station

  • Private underground parking available for a fee, not bookable

  • Close to the Loire Valley and its iconic castles like Château de Chambord

  • In the heart of downtown Orléans

  • Contemporary, bright rooms with all the comforts

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Room with 1 double bed

Photo out of - Classic Room with 1 double bed

Room with 1 double bed, free WIFI, safe, courtesy tray and bathroom with shower.

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 16 m² / 172 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

Room with 1 double bed, free WIFI, safe, courtesy tray and bathroom with shower.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Classic Room with 2 single size beds, free WIFI, safe, courtesy tray and bathroom with shower.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Twin bed(s) x2

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Room with 1 double bed, free WIFI, safe, courtesy tray and bathroom with shower.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

1 room with 1 double bed and 1 room with 2 single size beds. Free WIFI, safe, courtesy tray and bathroom with shower.

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

Double bed(s) x1

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Orléans Centre Gare

83 bd Alexandre Martin
45000 ORLEANS
France

GPS:47.90602, 1.90619

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 72 rooms
  • 3 rooms for people with reduced mobility
  • 5 family rooms
  • 11 connecting rooms
  • 72 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Iron

  • Iron at reception

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Bar

Room service

  • Hot meals

Breakfast

  • Buffet Additional charge

Business

One Meeting room

Business Center

  • Self service business center

Well-being

Swimming pool

  • Covered
  • On site
  • On site
  • Indoor parking
  • Private
  • 22 parking spaces
  • Max Limited Height: 2.1 m / 6.8 ft

  • Parking pricing: 15 EUR 15 EUR Per day

Services & equipment

  • Intercom

Security

  • Extinguisher
  • Video surveillance in parking
  • Parking equipped with lights
  • Park with sand pit
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

Parking: CANNOT BE RESERVED

Additional charge

83 bd Alexandre Martin, 45000 Orleans, France

GPS:47.90602, 1.90619

Parking information

  • On site
  • Indoor parking
  • Private
  • 15 parking spaces
  • Max Limited Height: 2.1 m / 2.1 ft

  • Parking pricing: 15 EUR 15 EUR Per day

LE BAR

Non contractual photo

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed

It is a great place for sharing, whether for a business meeting or a drink with friends

The pool will be closed from 23 to 27 November 2026 for annual maintenance.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  997 reviews

Customer review rating 4.5/5

Richard S. Couples - Confirmed reviews ALL

Dear Richard, Thank you very much for this wonderful review and your 9/10 rating! We are delighted that you enjoyed your Executive room and its terrace, our central location and, above all, the service provided by our team. Your kind words about Olesia mean a great deal to us, especially as she joined our team only a month ago as an apprentice. Her little surprise with the Orléans mustard and local ketchup was a lovely initiative, and we are very proud that her attentiveness made your stay so special. 😊 It was also a pleasure for me to meet you personally at check-out! We have taken note of your comments regarding the room-service breakfast, which should of course have been complete. As for the garage, our location in the pedestrian city centre makes access somewhat unusual, hence the detailed instructions sent before arrival. Most importantly, we are delighted to read that you will come back. We look forward to welcoming you again in Orléans! Camille, General Manager

Customer review rating 0.5/5

John M. Families - Confirmed reviews ALL

Dear Mr M, Thank you for taking the time to share your experience. We are genuinely sorry to discover that you left our hotel with such a negative impression, although we must admit that a rating of 1/10 seems particularly severe in view of the points raised. Regarding our underground car park, it is indeed subject to availability and cannot be reserved in advance, as clearly stated on our booking platforms. In addition, on the morning of arrival, our guests receive an email containing a map, QR codes and detailed instructions explaining how to access the hotel and its car park. When our private car park is full, our reception team directs guests to nearby public car parks. Maps are also available at reception, and we regret if one was not spontaneously handed to you when you arrived. We do, however, take your comment regarding the unpleasant smell in the room seriously and regret the inconvenience caused. Regarding the twin beds, the bed configuration and dimensions of our rooms are provided when booking. We understand that the layout may have felt compact to you, but the room provided corresponded to the category and twin configuration reserved. We are also sorry that your interaction with our receptionist did not meet your expectations. Our team is available 24 hours a day to assist our guests, and your feedback will of course be used to help our newer team members continue to develop their experience. We nevertheless regret that this interaction appears to have weighed so heavily on your overall perception of our team. Finally, no further dissatisfaction was brought to our attention at check-out the following morning. This is particularly unfortunate, as it would have given us the opportunity to discuss your experience directly and better understand the extent of your disappointment before your departure. We fully respect that certain aspects of your stay did not meet your expectations. However, we are sorry that they ultimately resulted in a 1/10 rating, which is particularly penalising for the entire team despite several of the points mentioned relating to information available prior to booking. Camille, General Manager

Customer review rating 5.0/5

Christopher S. Couples - Confirmed reviews ALL

Dear Christopher, What an incredible review to read! Thank you so much for your perfect 10/10 rating and, above all, for your wonderful words about Olesia. Your compliment means even more to us as Olesia joined our team only a month ago as a new apprentice. To receive such fantastic feedback so early in her journey with us is something she can be extremely proud of! Knowing that a fellow hotelier would happily “steal” her for their own hotel might just be one of the best compliments she could receive. 😊 We will make absolutely sure that your message is shared with her. We are also delighted that she took such good care of you and your two dogs and helped make your evening with us so enjoyable. Thank you again for this wonderful recognition of her work. We hope to have the pleasure of welcoming all four of you back very soon! Camille, General Manager

Customer review rating 5.0/5

Philippa B. Couples - Confirmed reviews ALL

Dear Philippa, What a pleasure to read your wonderful review! Thank you so much for your perfect 10/10 rating. We are especially delighted by your kind words about Laura. We will make sure to share your lovely feedback with her – knowing that her warm welcome and explanations made such a positive impression is a wonderful recognition of her work. We are also very pleased that you found the whole team cheerful and friendly, and that you enjoyed the comfort of your bed and your room facilities. And of course, reading that you will definitely be coming back is the best compliment we could receive! 😊 We will be absolutely delighted to welcome you again on your next visit to Orléans. Camille, General Manager

Customer review rating 5.0/5

William M. Couples - Confirmed reviews ALL

Dear William, Thank you so much for your wonderful 10/10 rating and for taking the time to share such a lovely review! We are delighted that you enjoyed our central location, allowing you to easily explore the historic centre of Orléans, as well as the comfort, cleanliness and decoration of your room. We especially appreciate your kind words about our reception team. Knowing that you found them friendly, helpful and always willing to assist is a wonderful compliment, and we will be very happy to share your feedback with them. Thank you also for your suggestion regarding creamer for the coffee. Feedback like yours is always useful in helping us improve the little details of our guests' experience. It was a pleasure to welcome you, and we hope to see you again on your next visit to Orléans! Camille, General Manager

Dear Richard, Thank you very much for this wonderful review and your 9/10 rating! We are delighted that you enjoyed your Executive room and its terrace, our central location and, above all, the service provided by our team. Your kind words about Olesia mean a great deal to us, especially as she joined our team only a month ago as an apprentice. Her little surprise with the Orléans mustard and local ketchup was a lovely initiative, and we are very proud that her attentiveness made your stay so special. 😊 It was also a pleasure for me to meet you personally at check-out! We have taken note of your comments regarding the room-service breakfast, which should of course have been complete. As for the garage, our location in the pedestrian city centre makes access somewhat unusual, hence the detailed instructions sent before arrival. Most importantly, we are delighted to read that you will come back. We look forward to welcoming you again in Orléans! Camille, General Manager

Customer review rating 0.5/5

John M. Families - Confirmed reviews ALL

Previously I have had good experiences at Novotel establishments. However, on the basis of my experience at this hotel, I would avoid them. The hotel advertises "parking". Parking cannot be booked, apparently, and there are very few parking places. On arrival I was advised to find a public parking but not offered any maps of such. When entering the room there was an unpleasant "toilet" smell.The reserved room was for two single beds. These were the smallest beds I have ever seen in a hotel - about 80cm wide and too short for a 183cm adult. One of the beds was so close to the wall you could not wheel a suitcase past it to get to the clothes hangers. Only one of the beds had a bedside light. The receptionist was not receptive to gently put complaints, suggesting the manager would be there in the morning. In summary a very uncomfortable and unpleased stay.

Dear Mr M, Thank you for taking the time to share your experience. We are genuinely sorry to discover that you left our hotel with such a negative impression, although we must admit that a rating of 1/10 seems particularly severe in view of the points raised. Regarding our underground car park, it is indeed subject to availability and cannot be reserved in advance, as clearly stated on our booking platforms. In addition, on the morning of arrival, our guests receive an email containing a map, QR codes and detailed instructions explaining how to access the hotel and its car park. When our private car park is full, our reception team directs guests to nearby public car parks. Maps are also available at reception, and we regret if one was not spontaneously handed to you when you arrived. We do, however, take your comment regarding the unpleasant smell in the room seriously and regret the inconvenience caused. Regarding the twin beds, the bed configuration and dimensions of our rooms are provided when booking. We understand that the layout may have felt compact to you, but the room provided corresponded to the category and twin configuration reserved. We are also sorry that your interaction with our receptionist did not meet your expectations. Our team is available 24 hours a day to assist our guests, and your feedback will of course be used to help our newer team members continue to develop their experience. We nevertheless regret that this interaction appears to have weighed so heavily on your overall perception of our team. Finally, no further dissatisfaction was brought to our attention at check-out the following morning. This is particularly unfortunate, as it would have given us the opportunity to discuss your experience directly and better understand the extent of your disappointment before your departure. We fully respect that certain aspects of your stay did not meet your expectations. However, we are sorry that they ultimately resulted in a 1/10 rating, which is particularly penalising for the entire team despite several of the points mentioned relating to information available prior to booking. Camille, General Manager

Customer review rating 5.0/5

Christopher S. Couples - Confirmed reviews ALL

The lady on in the evening is second to none. If she lived in the UK I would steal her to work in the hotel I run. She’s so attentive and she was amazing with our two Dogs. Thank you ☺️

Dear Christopher, What an incredible review to read! Thank you so much for your perfect 10/10 rating and, above all, for your wonderful words about Olesia. Your compliment means even more to us as Olesia joined our team only a month ago as a new apprentice. To receive such fantastic feedback so early in her journey with us is something she can be extremely proud of! Knowing that a fellow hotelier would happily “steal” her for their own hotel might just be one of the best compliments she could receive. 😊 We will make absolutely sure that your message is shared with her. We are also delighted that she took such good care of you and your two dogs and helped make your evening with us so enjoyable. Thank you again for this wonderful recognition of her work. We hope to have the pleasure of welcoming all four of you back very soon! Camille, General Manager

Customer review rating 5.0/5

Philippa B. Couples - Confirmed reviews ALL

Laura on the front desk was so lovely, she explained everything to us, and made us feel very welcome. All the other staff were cheerful and friendly. The bed was so comfortable and the wet room shower was perfect. We will definately be coming back.

Dear Philippa, What a pleasure to read your wonderful review! Thank you so much for your perfect 10/10 rating. We are especially delighted by your kind words about Laura. We will make sure to share your lovely feedback with her – knowing that her warm welcome and explanations made such a positive impression is a wonderful recognition of her work. We are also very pleased that you found the whole team cheerful and friendly, and that you enjoyed the comfort of your bed and your room facilities. And of course, reading that you will definitely be coming back is the best compliment we could receive! 😊 We will be absolutely delighted to welcome you again on your next visit to Orléans. Camille, General Manager

Customer review rating 5.0/5

William M. Couples - Confirmed reviews ALL

Nice hotel with good rooms. The reception staff were very friendly and helpful, nothing was too much trouble.

Dear William, Thank you so much for your wonderful 10/10 rating and for taking the time to share such a lovely review! We are delighted that you enjoyed our central location, allowing you to easily explore the historic centre of Orléans, as well as the comfort, cleanliness and decoration of your room. We especially appreciate your kind words about our reception team. Knowing that you found them friendly, helpful and always willing to assist is a wonderful compliment, and we will be very happy to share your feedback with them. Thank you also for your suggestion regarding creamer for the coffee. Feedback like yours is always useful in helping us improve the little details of our guests' experience. It was a pleasure to welcome you, and we hope to see you again on your next visit to Orléans! Camille, General Manager

Customer review rating 4.0/5

Amanda C. Families - Confirmed reviews ALL

2 day stay, lovely hotel, very clean, quiet rooms. The only minus was the breakfast. Not worth the money

Dear Amanda, Thank you very much for your 8/10 rating and for sharing your experience with us. We are delighted that you enjoyed our location, the cleanliness of the hotel and the quietness of your room. We are sorry that the breakfast did not fully meet your expectations, particularly in terms of choice. Regarding the tea, we have actually chosen to offer loose-leaf tea rather than traditional tea bags, providing our guests with a selection of teas and infusions to prepare according to their preference. As for the pillows, comfort can of course be very personal. We are sorry that the one in your room did not suit you. Our reception team is available 24/7, and had you mentioned it during your stay, we would have been very happy to provide you with a different pillow so that you could sleep more comfortably. We hope to have the pleasure of welcoming you again on a future visit to Orléans! Camille, General Manager

Customer review rating 4.5/5

Clare G. Couples - Confirmed reviews ALL

Well located hotel, comfortable and quiet room. Great facilities and a very friendly and efficient team.

Dear Clare, Thank you very much for your excellent 9/10 rating and for your lovely feedback! We are delighted that you enjoyed our central location, the comfort and quietness of your room, as well as our facilities. A special thank you for your kind words about our team. Knowing that you found them both friendly and efficient is a wonderful compliment and a great reward for all of us! We hope to have the pleasure of welcoming you back to the Novotel Orléans Centre Gare very soon, and perhaps earn that final point next time! 😊 Camille, General Manager

Customer review rating 5.0/5

Ann R. Couples - Confirmed reviews ALL

Comfortable, clean, quiet and excellent location. There is a pool there too which is a bonus but unfortunately we didn’t have the chance to use it .

Dear Ann R., What a pleasure to read your review! Thank you very much for your perfect 10/10 rating and your lovely comments. We are delighted that you enjoyed our central location, the cleanliness and comfort of your room, as well as the quiet atmosphere of the hotel. A special thank you for your kind words about our team! We are very happy to know that their friendliness and helpfulness made you feel welcome, especially as you do not speak much French. It is only a shame that you did not have the opportunity to try our swimming pool this time... a good reason to come back for another stay! 😊 We look forward to welcoming you again to the Novotel Orléans Centre Gare. Camille, General Manager

Customer review rating 4.0/5

Tim S. Couples - Confirmed reviews ALL

Very good

Dear Tim, Thank you very much for your lovely 8/10 rating! We are delighted that you had a comfortable and enjoyable stay with us. Your satisfaction is a wonderful reward for our team. We hope to have the pleasure of welcoming you back to the Novotel Orléans Centre Gare very soon, and perhaps earn a 10/10 next time! 😊 Camille, General Manager

Customer review rating 5.0/5

Martina B. Families - Confirmed reviews ALL

So delighted we stayed here. Every staff member I met was friendly and helpful. Very conveniently located for sightseeing, shopping and transport. I plan to return.

Dear Martina, What a wonderful review to read! Thank you very much for your perfect 10/10 rating and your kind words. We are especially delighted by your comments about our team. Knowing that every member of staff you met was friendly and helpful is one of the greatest compliments we could receive and a wonderful reward for the whole team. We are also pleased that our central location made it easy for you to explore Orléans, enjoy the shops and get around during your stay. And of course, we are thrilled to read that you are already planning to return! We will be very happy to welcome you back to the Novotel Orléans Centre Gare. Camille, General Manager

Customer review rating 5.0/5

Daniel W. Families - Confirmed reviews ALL

Nothing to complain! Pure satisfaction.

Dear Daniel, What a pleasure to read your review! Thank you very much for your perfect 10/10 rating. We are delighted that you enjoyed our central location and, above all, the friendliness of our team. Reading that there was “nothing to complain about” and that your stay was pure satisfaction is a wonderful reward for all of us! We sincerely hope to have the pleasure of welcoming you back to the Novotel Orléans Centre Gare very soon. Camille, General Manager

Customer review rating 5.0/5

Jose L. M. Couples - Confirmed reviews ALL

Excelent Novotel Team

Dear Jose L., Thank you very much for your wonderful 10/10 rating! We are delighted that you appreciated the quality of our hospitality and especially the warm welcome provided by our team. A special thank you for mentioning Paolo! We will be very happy to share your kind words with him — this is a wonderful recognition of his dedication to our guests. We hope to have the pleasure of welcoming you back very soon to the Novotel Orléans Centre Gare! Camille, General Manager

Customer review rating 4.5/5

Ghislaine G. Couples - Confirmed reviews ALL

Warm welcome at the reception with visit of the premises. The hotel is well located near the station and not far from the city centre. The rooms are cosy and the beds have very comfortable mattresses

Dear Ghislaine, Thank you very much for your excellent 9/10 rating and your lovely feedback! We are delighted that you appreciated the warm welcome from our reception team and the introduction to our hotel upon your arrival. It is also wonderful to know that you enjoyed our convenient location, the cosy atmosphere of your room and, especially, the comfort of our beds. We hope to have the pleasure of welcoming you back very soon to the Novotel Orléans Centre Gare! Camille, General Manager

Customer review rating 4.5/5

Andrew R. Families - Confirmed reviews ALL

Very friendly staff, clean rooms, lovely pool area, good food and a perfect location

Dear Andrew, Thank you very much for your excellent 9/10 rating! We are delighted that you enjoyed the friendliness of our team, the cleanliness of your room, our indoor pool area and, of course, our perfect location in the heart of Orléans. It is wonderful to know that all these elements contributed to such an enjoyable stay. We hope to have the pleasure of welcoming you back very soon! Camille, General Manager

Customer review rating 4.0/5

Funbi F. Families - Confirmed reviews ALL

Air conditioning and location extremely good

Dear Funbi, Thank you very much for your 8/10 rating! We are delighted that you particularly appreciated our central location and the efficiency of our air conditioning, especially during these hot summer days. We hope to have the pleasure of welcoming you back to the Novotel Orléans Centre Gare! Camille, General Manager

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Nice hotel with good location in the center. Pool area is really nice and also the breakfast was good. Only getting to the car park is quite confusing and some instructions upfront from the hotel would be helpful .

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

The room was rather small. The ceiling seems unfinished. The door to the toilet opens inwards, leaving it difficult to get in and out. A big hole in the toilet ceiling. The window not blocking outside noise. It was as if the window was open. The breakfast buffet was messy. There were no cleaned tables when arriving. Clearly understaffed. Checking out, there was nobody sitting at the desk. Just a box to put the roomkeys in.

Customer review rating 4.0/5

Wardrobe J. Business - Confirmed reviews ALL

Had a great stay on a business trip. Downstairs bar had a great atmosphere during the world cup and staff were very friendly. Room and facilities were great ensuring a comfortable stay.

Dear J., Thank you very much for your lovely review. We are delighted to hear that you had a great and comfortable stay during your business trip. It is wonderful to know that you appreciated our central location, the quality of our facilities and, above all, the friendliness and helpfulness of our team. Your kind words will be shared with them with great pleasure. We are also glad that you enjoyed the lively atmosphere at the bar during the World Cup! We hope to have the pleasure of welcoming you back to the Novotel Orléans Centre Gare, whether for business or leisure. Camille, General Manager

Customer review rating 3.5/5

Faerber R. Business - Confirmed reviews ALL

Great overall stay, car park was a little tight but not uncommon for city centre, great location, however the breakfast was a let down, limited options and no real hot options.

Dear R., Thank you for taking the time to share your feedback following your stay with us. We are delighted to read that you enjoyed your overall stay, our central location and that you found our parking situation understandable for a city-centre hotel. We are, however, sorry to learn that our breakfast did not meet your expectations. We were surprised by your comment regarding the hot food selection, as our buffet includes scrambled eggs, bacon, rösti potatoes, as well as fresh eggs that guests can cook themselves using our egg boiler. In addition, we offer a wide selection of sweet and savoury products to suit different tastes. We nevertheless appreciate your feedback, as it helps us continue improving our services. We hope to have the pleasure of welcoming you back to the Novotel Orléans Centre Gare. Camille, General Manager

Customer review rating 4.0/5

Ben S. Couples - Confirmed reviews ALL

This is a great hotel for a stop over in Orleans - it’s become one of our go to places when driving through France to and from the South coast/chunnel. The rooms are comfortable, and the hotel is in a great location, close to the city centre with its beautiful cathedral and excellent restaurant and bar area. The staff are always really friendly and helpful, and it has a very secure underground car park.

Dear Ben, Thank you very much for your kind review and for your loyalty to the Novotel Orléans Centre Gare. We are truly delighted to know that our hotel has become one of your preferred stopovers when travelling through France. Your compliments about our team, our central location, the comfort of our rooms and the security of our underground car park mean a great deal to us. We are especially grateful for your continued trust and look forward to welcoming you back on your next journey. Camille, General Manager

Other web-users rate our hotel

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  • 409 reviews 7.3/10 Breakfast
  • 238 reviews 7.4/10 Cleanliness
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  • 7 reviews 4.4/10 Sustainability

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