Novotel Orléans Centre Gare 4 stars

Customer review rating (ALL Rating) 4.5/5 802 reviews

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Novotel Orléans Centre Gare - Image 1
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83 bd Alexandre Martin, 45000 ORLEANS, France

Description

Hotel extras

  • 3 minutes from the train station

  • Bar: a lively place with a cozy atmosphere

  • Close to the Loire Valley and its iconic castles like Château de Chambord

  • In the heart of downtown Orléans

  • Private underground parking

Our accommodation(s)

Hotel location

Novotel Orléans Centre Gare

83 bd Alexandre Martin
45000 ORLEANS
France

GPS:47.90602, 1.90619

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE BAR

Non contractual photo

It is a great place for sharing, whether for a business meeting or a drink with friends

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  802 reviews

Customer review rating 4.5/5

Rayan K. Couples - Confirmed reviews ALL

Great value for money: The hotel is well-located, providing great amenities, and ran by very attentive and helpful staff. We had a pleasant stay.

Dear Rayan, Thank you very much for your great feedback. We’re delighted that you enjoyed our convenient location, our facilities, and the attentiveness of our team. It’s a pleasure to know you had a pleasant stay with us. We hope to have the opportunity to welcome you again soon. Camille, general manager

Customer review rating 5.0/5

Hideo H. Business - Confirmed reviews ALL

Especially reception team is always so nice and I am totally satisfied with my stay.

Dear Hideo, Thank you so much for your wonderful feedback and for your loyalty. It’s always a pleasure to welcome you back! We’re delighted to know that you are fully satisfied with your stays and that our reception team — especially Victoire — contributes to making your visits so enjoyable. We truly appreciate your kind words and look forward to seeing you again very soon. Camille, general manager

Customer review rating 5.0/5

Valerie L. Business - Confirmed reviews ALL

Personnel au top

Chère Valérie, Un grand merci pour votre fidélité et pour cette superbe note ! Nous sommes toujours ravis de vous accueillir et de constater que vous appréciez la qualité de service de notre équipe. Votre confiance est la plus belle des récompenses. Au plaisir de vous revoir très bientôt pour un nouveau séjour au Novotel Orléans Centre Gare. Camille, directrice

Customer review rating 2.0/5

Omar S. Business - Confirmed reviews ALL

Third time staying at this hotel. Stays have usually been quite positive. This time however it was not as good. It started with being given the key card to the wrong room, which wasted some time going up and down unnecessarily (I was in a hurry). The second issue was that the shower drain was malfunctioning, so after a short 10-minute shower, water had flooded the bathroom and parts of the room. As this was after 11 pm, I didn't want to move rooms. I did immediately inform reception, and also the morning after during check out, but was also negatively surprised that no tangible apology or compensation was offered.

Dear Omar, Thank you for sharing your feedback and for choosing to stay with us for the third time. We truly appreciate your loyalty. We are sincerely sorry for the inconvenience you experienced during your last stay. The room key error and the issue with the shower drain do not reflect the standards of service we aim to provide. Your comments have been shared with the relevant teams to ensure such incidents do not happen again. We also regret that you did not feel properly acknowledged for the inconvenience caused. Please accept our sincere apologies — we will take your remark into account to improve the way we handle such situations in the future. We hope to have the opportunity to welcome you again and restore your full confidence in our hotel. Camille, general manager

Customer review rating 5.0/5

Herve M. Families - Confirmed reviews ALL

Great stay with fantastic customer service, especially Natalia at the reception.

Dear Herve, Thank you so much for your wonderful feedback and perfect score! We’re delighted to hear that you enjoyed your stay, our convenient location, and especially the warm welcome from Natalia at reception. Your kind words mean a lot to the entire team. We look forward to welcoming you back very soon for another great experience in Orléans. Camille, general manager

Other web-users rate our hotel

  • 766 reviews 8.5/10 Location
  • 771 reviews 6.9/10 Room
  • 799 reviews 8.9/10 Service
  • 18 reviews 6.1/10 WiFi
  • 394 reviews 7.4/10 Breakfast
  • 231 reviews 7.5/10 Cleanliness
  • 129 reviews 4.1/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.