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ibis Styles Wien Messe Prater Hotel

Customer review rating 4.6/5 343 reviews
ibis Styles Wien Messe Prater
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Hotel extras

  • Close proximity to the PRATER and MESSE WIEN

  • Opening November 2018

  • With public transport connections to all major tourist attractions

  • Family rooms available

  • Free high-speed WIFI

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Styles Wien Messe Prater

Franzensbrückenstrasse 26
Leopoldstadt
1020
vienna
austria

Tel: +4318909007

Fax: (+43)1/8909007100

Contact email

Check-in from 15h00

Check out up to 12h00

  • U1 / U2 :   PRATERSTERN

  • By plane

    VIENNA INT AIRPORT At 18km / 11.18 miles

  • By car

    KNOTEN PRATER At 3.4km / 2.11 miles

  • By train

    WIEN HAUPTBAHNHOF At 6.3km / 3.91 miles

  • By train

    WIEN PRATERSTERN At 0.5km / 0.31 miles

GPS :48.214345, 16.391111

Our accommodations

Warm, welcoming and modern, with a comfortable bed and practical bathroom, our rooms offer everything you need for an enjoyable stay.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 17m²
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk

All Comfort Twin Rooms include twin beds

  • Max. number of persons: 2
  • Area: From 17m²
  • High speed internet
  • Satellite/cable colour TV

Superior room with 1 double bed

  • Max. number of persons: 2
  • Area: From 19m²

Family Suite: 2 rooms with connecting door

  • Max. number of persons: 4
  • Area: From 34m²
  • High speed internet
  • Satellite/cable colour TV

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

"If you want to warm up before your trip to the nearby clubs or need to cool down on your return, the bar is open 24 hours. You can order hot and chilled drinks. Or satisfy your appetite with hot or cold snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles Wien Messe Prater

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

343 reviews

tripadvisor

TripAdvisor Rating 4.5/5

180 reviews

No happy with the hotel services and staff at breakfast

Customer review rating 4.6/5

Amit Business - 08/02/2020 Confirmed reviews ALL

The staff at morning breakfast is not trained for hospitality. At the check-in time the reception lady told us that the breakfast is available until 11:00 AM. And one day I reached to have my breakfast at 10:45 AM and I took few breads in my plate and suddenly one guy came from breakfast section and ordered me to put my plate back and told me because the breakfast time is over. I told but at reception the lady told me the breafast time is until 11:00 AM but that guy did not understand. I realy did not understand behaviors and really got surprised on that and really feel very bad to have that hospitality there. There could be many other way to deal with customer so I think hotel needs to work to educate and train their staff on hospitality.

Dear Mr. S., thank you very much for your visit and for taking the time to tell us about your experience at ibis Styles Wien Messe Prater. At ibis Styles, we strive to provide a very good service experience for every customer; therefore your feedback is very important to us. We regret that your experience with our hotel and our service did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Mark Huber General Manager

Good Breakfast

Customer review rating 4.6/5

Andy Business - 06/02/2020 Confirmed reviews ALL

Very minimal hotel overall. The rooms are small and simple. The desk doubles as your suitcase storage. The desk chair is a small wooden stool...that's perhaps my biggest gripe. That and the toilet paper is kinda hard. The soap doubles as hair/body/hand soap. The bed is kinda hard. Nothing wrong with any of the above...just not an overly comfortable place to stay if you're used to other chains like Hilton/Marriott. Great breakfast every day. 7 Min walk to subway. 1 min walk to tram.

Dear Andrew, We very much appreciate your comments regarding your stay at the ibis Styles Wien Messe Prater. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, after you have mentioned Hilton or Marriott I need you to say those are 5 star Hotels with totally different standards. We at ibis Styles strive to provide the best quality of service and a memorable guest experience on a much lower rate. Thank you for your understanding. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Huber General Manager

Extremly disappointing

Customer review rating 4.6/5

Atef Business - 06/02/2020 Confirmed reviews ALL

Very basic room lacks the minimum requirements Lack of proper cleanness

Dear Atef, thank you very much for your visit and for taking the time to tell us about your experience at ibis Styles Wien Messe Prater. At ibis Styles, we strive to provide a very good service experience for every customer; therefore your feedback is very important to us. We regret that your experience with our hotel and our service did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Mark Huber General Manager

Well located

Customer review rating 4.6/5

Domenico Business - 06/02/2020 Confirmed reviews ALL

I appreciated the position, that was near the city center as well as near a subway station.

Dear Domenico, We very much appreciate your comments regarding your stay at the ibis Styles Wien Messe Prater. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Huber General Manager

Long weekend in Vienna

TripAdvisor rating 4.5/5

Tourist230336 06/02/2020 TripAdvisor review

New hotel in convenient location. 5 mins walk from train & underground station. 25 mins walk from Stephans platz. Friendly staff. Stylish breakfast room. Very clean. Special thanks to Azlan for helping out in a few occasions. Pleasant stay. Recommended.

Dear Tourist230336, Thank you for commenting on your stay at our ibis Styles Wien Messe Prater. It is great to hear how much you enjoyed your time with us and that we could make your stay even more pleasant by helping out with few information. I hope we will see you back soon. Best regards, Mark Huber

good value for the money

Customer review rating 4.6/5

Danilo Business - 05/02/2020 Confirmed reviews ALL

clean, well located and friendly staff... no drawers in the room

Dear Danilo, We very much appreciate your comments regarding your stay at the ibis Styles Wien Messe Prater. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Huber General Manager

Good stay and friendly staff

Customer review rating 4.6/5

Dieter M. Business - 05/02/2020 Confirmed reviews ALL

Everything was fine, I would have appreciated a safe in the room for the laptop.

Sehr geehrter Herr M., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Styles Wien Messe Prater. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Ein Safe ist leider nicht im Standard von ibis Styles und wird momentan nicht eingeführt, jedoch das Problem mit unserer Verbindung wurde innerhalb von paar Stunden behoben und funktioniert nach wie vor einwandfrei. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Mark Huber General Manager

Great hotel, great location, great breakfast, great staff

Customer review rating 4.6/5

Anonymous Business - 05/02/2020 Confirmed reviews ALL

2 day stay while I was a conference at at the Austria Convention Centre. Location was good, room comfortable and clean, and breakfast was great. As a suggestion - for breakfast I enjoy museli cereal and I wonder if you could have some cereal selections as well as all the other great food you provided.

Dear Joseph, We very much appreciate your comments regarding your stay at the ibis Styles Wien Messe Prater. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do have a selection of muesli cereal, these are also in the breakfast area, I hope next time you can enjoy it :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Huber General Manager

Good stay

Customer review rating 4.6/5

Claudio B. Business - 04/02/2020 Confirmed reviews ALL

Good experience. Just one annotation. The pillows are too soft. thank you!

Dear Claudio , We very much appreciate your comments regarding your stay at the ibis Styles Wien Messe Prater. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please note: we do have harder pillows, they are available at the front desk on request. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Huber General Manager

Uncorfortable room, too small, well located

Customer review rating 4.6/5

Anonymous Business - 04/02/2020 Confirmed reviews ALL

The room was too small , the air conditioning was difficult to calibrate either too cold or too hot. At the breakfast the lights were so dim that was difficult to understand what you wanted to choose, also unconfortable was the way the food was disposed ( I'm refering to jams and honey ). Cleaning and location of the Hotel were ok.

Dear Ivana, thank you very much for your visit and for taking the time to tell us about your experience at ibis Styles Wien Messe Prater. At ibis Styles, we strive to provide a very good service experience for every customer; therefore your feedback is very important to us. We regret that your experience with our hotel and our service did not completely meet your expectations; please allow us to express our sincerest apologies. However, thank you for the compliments regarding to our location and cleanliness. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Mark Huber General Manager

Good, but not great

Customer review rating 4.6/5

Alvaro Business - 31/01/2020 Confirmed reviews ALL

There was an air collection hole in my room that kept making noise all the time which was impossible to close. Really annoying.

Dear Alvares C., Thank you for taking the time to tell us about your experience at the ibis Styles Wien Messe Prater. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sophie Enge´lmann Front Office

Great accommodation while on a business trip

Customer review rating 4.6/5

Jennifer T. Business - 31/01/2020 Confirmed reviews ALL

I was extremely satisfied with the service provided, as well as the location in relation to local amenities, the city centre and conference centre.

Dear Jennifer Lousie T., We very much appreciate your comments regarding your stay at the ibis Styles Wien Messe Prater. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophie Engelmann Front Office

Great stay at Ibis Styles Messe Prater

Customer review rating 4.6/5

Gianluca Business - 30/01/2020 Confirmed reviews ALL

This hotel is a great choice for people visiting Vienna. Location is very convenient as 5 mins walk close to Pratestern Metro/Train station and less than 30mins walk from Stephanplatz. The inside of the hotel is recently renovated and modern. Rooms are small but super clean and equipped with everything you need for a comfortable stay. Breakfast in the morning is fresh and delicious. Bar is also available for quick lunch or dinner

Dear Gianluca B., We very much appreciate your comments regarding your stay at the ibis Styles Wien Messe Prater. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophie Engelmann Front Office

well located, good stay but it was disappointing not to find any closet to put my clothes

Customer review rating 4.6/5

Elisabetta Business - 30/01/2020 Confirmed reviews ALL

essential hotel, kind prepared employees

Dear Elisabeta C., We very much appreciate your comments regarding your stay at the ibis Styles Wien Messe Prater. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophie Engelmann Front Office

Superb

TripAdvisor rating 4.5/5

nickzaf 29/01/2020 TripAdvisor review

One of the best and more beautiful hotels ever stayed in Europe. Easy check in, smiley faces at reception, cozy place and so good and clean room. Just 10 minutes from Stephansdom. Our first and last choice for the next time in Wien.

Dear nickzaf, thank you very much for your very nice feedback! It is always a pleasure to read such nice lines :) I am happy to see that you would book us again, bring friends with, next time you come! We look forward to welcome you back soon. Best wishes, Mark Huber General Manager

Perfect accommodation

Customer review rating 4.6/5

Denys Friends - 28/01/2020 Confirmed reviews ALL

Clean, calm, well located, awesome breakfast and super friendly staff

Dear Denys R., We very much appreciate your comments regarding your stay at the ibis Styles Wien Messe Prater. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophie Engelmann Front Office

EXCELLENT

TripAdvisor rating 4.5/5

Antipova J Friends getaway - 13/01/2020 TripAdvisor review

Hello, Ibis team! Thank you so much for your hospitality! Everything was great! Very comfortable, clean and delicious! For sure I can recommend to everyone to stay here. Situated in a calm area and not far away form the city centre

Dear Antipova J, Thank you for taking the time to review your stay at ibis Styles Wien Messe Prater. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed your stay. My Team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Mark Huber General Manager

Good and affordable stay at Vienna

TripAdvisor rating 4.5/5

KennethW1072 Solo travel - 31/12/2019 TripAdvisor review

The hotel is at Prater which is a bit far from the main attractions but connected by subway easily. Room is ok although the amenities are basic, and there was no kettle for hot water. Except for location it is value for money. Staff is friendly and breakfast variety is good for 11 euros

Dear KennethW1072, thank you very much for your feedback. I am happy to see that you liked your stay with us. I hope we may welcome you back soon. Best regadrs, Mark Huber General Manager

Super friendly staff and a very nice hotel to stay.

TripAdvisor rating 4.5/5

Zhanna J Couples - 19/12/2019 TripAdvisor review

It was a great one day stay in that hotel. Starting from check in, we had only amazing experience with all the staff with whom we faced (receptionist checkin and checkout, ladies who clean rooms, guys who worked during breakfast), all of them were super friendly, smiling, communicative, helpful and approachable. The room was clean and well organized. The breakfast was nice, especially tea and jam selection, and the boiled eggs with the hand drawing smiley faces on each of them (it was a cute touch). The reception area and dining area look really cozy, especially with all the Christmas decorations and beautiful Christmas tree. The location of the apartment is easy to access by metro and tram. The city center is 10-15 minutes walk. There are few supermarkets around. We would highly recommend that Hotel for stay.

Dear Zhanna J, Thank you for taking the time to review your stay at ibis Styles Wien Messe Prater. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed your stay with us. My Team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Mark Huber General Manager

Clean, comfortable and convenient

Customer review rating 4.6/5

Kw Couples - 02/12/2019 Confirmed reviews ALL

Clean and comfortable rooms, friendly staff and good selection at breakfast. Near to a tram stop and underground station so easy to get into main city centre.

Dear Katie W., We very much appreciate your comments regarding your stay at the ibis Styles Wien Messe Prater. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophie Engelmann Front Office
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