ibis Styles Wien Messe Prater

I was returning late from a buiness trip. I would not have made it to the last train to my destination (home), so I decided for a sleepover in Vienna. At the hotel I got the same room as last time. Had a beer at the bar, went to sleep and left in the morning. C'est la vie.

We had an excellent one night stay at the hotel. The complimentary water in the lobby was honestly unreal, so so fresh so ice cool. The bar was ideal for a quick drink before you head out for the evening and the staff were very friendly. The room was very clean with a contemporary open plan design where you could view the TV from the shower or your partners feet in the bed. Our friends stayed in the room next to us, one of them is called the Priomhide because he tells off his other mates when they act up. To summarize, an amazing stay and icy cool fresh water

I spent 2 nights with my girlfriend and our stay in this hotel was positive. The staff was very helpful and professional. Unfortunately, our stay was too short otherwise we would have stayed a bit longer. We both liked the design and how the bulding was kept cleaned.

One of the worst… no… the worst business stay of my career. I sent a box to the hotel under specific instruction of the reception, as result my package was refused by the hotel and completely lost (this was absolutely necessary for my stay in Vienna). I asked clarification to the reception… no answer When arrived I had to wait for 3 hours to get my room (booked and paid in advance) due to a problem with the software… there were just a youg boy at the desk and were not able to solve the matter (anyway he was nice and offered me something to drink while waiting). This may happen… anyway this morning I forgot my airpods in the room and they magically disappeared (i’m sure i left the airpods in the rooms since the tracking says that they are there). Anyway… the airpods seems lost. Now I’m trying to contact the hotel to ask for updates and… i called about 15 times but no one is replying. Is this normal? Nothing went good, it is a shame that a group like ibis is offering such a bad experience to their guests… i will never book again at ibis

Room was basic but adequate. Very large shower with shampoo to use. Room was clean and got fresh towels daily. Very close to all amenities. Breakfast was buffet style and delicious. Lots of choice.