Aparthotel Adagio Vienna City 4 stars

Customer review rating (ALL Rating) 4.4/5 874 reviews

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Description

Our accommodation(s)

Hotel location

Aparthotel Adagio Vienna City

Uraniastrasse 2
1010 VIENNA
Austria

GPS:48.211084, 16.38384

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  874 reviews

TripAdvisor Rating  4.0/5  1,199 reviews

Certificate of excellence 2023

Excellent location and perfect for a week of going to concerts

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

I managed to fit a baroque concert, an opera and plenty of runs and walks across Prater Park, and across the city centre. Adagio is perfect as a base and to enable one to work and do some writing as there are no interruptions.

Dear guest, thank you for your positive review! We are delighted to hear that you enjoyed our excellent location for your concert-filled week. At Adagio, we aim to provide a peaceful environment for work and relaxation without interruptions. We hope to welcome you back soon. Ihr Adagio Vienna City Team

Well located, friendly people , helpful telling about places, locations .

Customer review rating 5.0/5

Martha P. Couples - Confirmed reviews ALL

We went for my birthday and the lovely staff gave me a small bottle of champagne and a heart of chocolate; was really appreciative details. Thank you

Dear Martha P., we are delighted to hear that you enjoyed your stay with us and that our team made your birthday celebration special. Your kind words motivate us to continue providing exceptional service. Thank you for choosing Adagio Vienna City. Ihr Adagio Vienna City Team

Appalling customer service and bad location

TripAdvisor rating 1.0/5

jessicasW3663EN Families - TripAdvisor review

Appalling customer service and front of house. Went to check in with my elderly mother to discover, we had mistakenly booked for the night before. The receptionist was rude, absolutely unsympathetic, and offered a new room for more than the price I’d paid. No drinks were offered to guests and it was a horrible stuffy atmosphere in a really bad location. We had to make a very fast rebooking elsewhere and took the cheap and cheerful Babula Hotel which actually was fine. Really disgusted with the customer service here typical chain hotel with no empathy for the guest at all. As I was with my 78 year old mother some kindness would have been appreciated.

Friendly service!

TripAdvisor rating 4.0/5

Adventure14976992102 Business - TripAdvisor review

I spent a week here for business. Friendly service! Reception personnel helped with my questions and offered to give access to meeting areas to work for a while in quiet after I had checked out. Breakfast was tasty and personnel helpful. The room was big, but just slightly outdated, and importantly bed was good to sleep in!

Convenient location

Customer review rating 3.0/5

Sarah Business - Confirmed reviews ALL

This was the third time I’ve stayed here in about 5 months but it wasn’t as good as the other times. I had a room with a nespresso machine this time which was nice but didn’t get the other bits and bobs such as teabags so had to go dnd ask reception for some. The breakfast buffet was also a bit sparse this time. The staff are lovely though and the hotel is just a short walk from a U bahn station and about 10 mins walk from Landstrasse station if you’re caught the airport train,

Dear Sarah, we appreciate your loyalty and feedback. We apologize for the shortcomings you experienced this time. In aparthotels, some amenities like teabags are available upon request. We offer our guests welcome coffee in the room and welcome tee in the lobby :) . Thank you for highlighting our convenient location and friendly staff. We look forward to welcoming you back for an improved experience. Ihr Adagio Vienna City Team

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Other web-users rate our hotel

  • 1,547 reviews 9.6/10 Location
  • 1,644 reviews 6.8/10 Room
  • 1,074 reviews 7.9/10 Service
  • 30 reviews 7/10 WiFi
  • 555 reviews 6.8/10 Cleanliness
  • 425 reviews 7.2/10 Breakfast
  • 260 reviews 5.1/10 Value
  • 193 reviews 6.2/10 Food

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