Aparthotel Adagio Vienna City

Customer review rating (ALL Rating) 4.4/5 1,317 reviews

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Aparthotel Adagio Vienna City - Image 1
Aparthotel Adagio Vienna City - Image 2
Aparthotel Adagio Vienna City - Image 3
Aparthotel Adagio Vienna City - Image 4
Uraniastrasse 2, 1010 VIENNA, Austria

Description

Hotel extras

  • On the Danube Canal and 15 min. walk to St. Stephen's Cathedral

  • Paid parking garage 300 meters away

  • Meeting rooms

  • Sauna and fitness room

  • Kitchen and air conditioning in all rooms

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Studio

Studio for 2 people with city view

Photo out of - Studio for 2 people with city view

Living room with a double foldaway bed, double bed or twin bed, fully equipped kitchen, bathroom with bathtub or shower and toilet, TV, personal safe, air conditioning, internet, ironing board and iron.

  • Views:

    City View or River side

Max. number of persons
2
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Drink vending machine
  • Electric stove
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Microwave grill
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Cleaning supplement
  • Complete cleaning
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View or River side
  • Accessible room
See availabilities

Living room with a double sofa bed, bedroom with one double or 2 single size beds, kitchen, bathroom with bathtub or shower and toilet, TV, safe, air conditioning, internet, ironing board and iron.

  • Views:

    City View

Max. number of persons
4
Area
From 42 m² / 452 sq ft

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Drink vending machine
  • Electric stove
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Microwave grill
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Cleaning supplement
  • Complete cleaning
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Aparthotel Adagio Vienna City

Uraniastrasse 2
1010 VIENNA
Austria

GPS:48.211084, 16.38384

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park
  • 124 rooms
  • 4 rooms for people with reduced mobility
  • 17 family rooms
  • 124 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • Arabic
  • Brazilian
  • German
  • English
  • Spanish
  • French
  • Italian
  • Portuguese
  • Russian
  • Turkish
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundromat Additional charge

Entertainment

  • Football Table
  • Piano

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line
  • High Speed WiFi Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks Additional charge

Check In & Check-out facilities

  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed

Catering

Breakfast

  • Children
  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

3 Meeting rooms

Business Center

  • Self service business center

Family

Services for children

  • Children''s library
  • Board games available
  • Play area
  • Foosball
  • Tourist guide for families

Well-being

Fitness center

  • On site
  • Sauna room
  • Near the property
  • Indoor parking
  • Public
  • 10 parking spaces
  • Max Limited Height: 0 m / 0 ft

  • Parking pricing: 30.00 € 30 EUR Per day
  • Parking for a month
  • Parking for a week

2 breakfasts

Photo out of - Breakfast

Children

Breakfast is free of charge for children under 16 years old (subject to one paying breakfast per apartment).

Services

  • Hot Breakfast
  • Cold breakfast

Buffet

Services

  • Hot Breakfast
  • Cold breakfast

Our fitness centre is open 24/7 and offers our guests: Peloton Bike, Matrix Power Rowing Machine, Concept 2 RowERG, Precor FTS Glide Strength Trainer, Precor TRM 600-18 Treadmill, Precor Weight Bench.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,317 reviews

Customer review rating 4.5/5

Zak C. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Raj J. Families - Confirmed reviews ALL

Dear Raj J., Thank you for your positive feedback regarding your recent stay at Aparthotel Adagio Vienna City. We are delighted to hear that you appreciated our convenient location, well-equipped kitchen, and hearty breakfast options. Your kind words about our staff, especially Ahmed, will certainly be shared with him. Best regards from Vienna, yours Adagio Vienna Team

Customer review rating 4.0/5

Andreas S. Couples - Confirmed reviews ALL

Dear Mr. S., Thank you for taking the time to share your feedback regarding your recent stay at Aparthotel Adagio Vienna City. We are delighted to hear that you found our location convenient and your room satisfactory. We sincerely apologize for the inconvenience you experienced with the television not functioning due to the antenna cable being disconnected. While we strive to ensure that all amenities are in perfect working order, we appreciate your understanding in this matter. Your suggestion regarding the noise in the breakfast room is also noted, and we will consider it for future improvements to enhance our guests' experience. Best regards from Vienna, yours Adagio Vienna Team

Customer review rating 4.0/5

Mark B. Couples - Confirmed reviews ALL

Dear Mark, Thank you for taking the time to share your feedback regarding your recent stay at Aparthotel Adagio Vienna City. We are pleased to hear that you found our location convenient and that the accommodations were clean. We sincerely apologize for the inconvenience you experienced during the check-in process. We understand that after a long journey, waiting to access your room can be frustrating. While our standard check-in time is set to ensure all preparations are complete for our guests, we appreciate your loyalty as an Accor member. Unfortunately, our policies regarding early check-in can sometimes limit our ability to offer flexibility. Your comments regarding this matter have been noted, and we will continue to review our procedures to enhance guest satisfaction in the future. Thank you once again for your valuable feedback. We hope to welcome you back in the future for a more seamless experience. Best regards, Aparthotel Adagio Vienna City

Customer review rating 1.0/5

Jody R. Couples - Confirmed reviews ALL

Dear Mr R., Thank you for taking the time to share your feedback. While we are pleased to read that you appreciated our convenient location and easy access to Vienna's public transportation network, we are sorry to learn that several aspects of your stay did not meet your expectations. Regarding your comment about ALL Reward points, please note that bookings made through third-party channels such as AMEX Travel or Expedia are not eligible for ALL Reward points. This policy is outlined in the ALL - Accor Live Limitless Terms & Conditions and applies to all reservations made through online travel agencies and other third-party distributors. We also sincerely regret your disappointment with the condition of the apartment, the WiFi service, and your experience with some members of our team. Please be assured that your comments have been shared with the relevant departments for review and follow-up, as guest feedback is essential in helping us improve our services and facilities. Thank you again for bringing these concerns to our attention. We value your feedback and hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Best regards, yours Aparthotel Adagio Team

Customer review rating 4.5/5

Raj J. Families - Confirmed reviews ALL

Super helpful staff. Special mention to Ahmed (on reception) for being generous enough to provide itinerary support and insights about city.

Dear Raj J., Thank you for your positive feedback regarding your recent stay at Aparthotel Adagio Vienna City. We are delighted to hear that you appreciated our convenient location, well-equipped kitchen, and hearty breakfast options. Your kind words about our staff, especially Ahmed, will certainly be shared with him. Best regards from Vienna, yours Adagio Vienna Team

Customer review rating 4.0/5

Andreas S. Couples - Confirmed reviews ALL

The location is brilliant for Vienna city to get around. Room was great, hotel was clean. Just two things weren't that great. The TV wasn't working until we found out that the satellite antenna cable was not connected at all. Something like this should be indeed checked by the hotel before providing the room. The other thing was that the breakfast room was very very loud, especially the chairs when moving. Maybe some felt on the ends would avoid that for the future. But that's just our opinion.

Dear Mr. S., Thank you for taking the time to share your feedback regarding your recent stay at Aparthotel Adagio Vienna City. We are delighted to hear that you found our location convenient and your room satisfactory. We sincerely apologize for the inconvenience you experienced with the television not functioning due to the antenna cable being disconnected. While we strive to ensure that all amenities are in perfect working order, we appreciate your understanding in this matter. Your suggestion regarding the noise in the breakfast room is also noted, and we will consider it for future improvements to enhance our guests' experience. Best regards from Vienna, yours Adagio Vienna Team

Customer review rating 4.0/5

Mark B. Couples - Confirmed reviews ALL

Everything was fine except for the check in process. We arrived after a 37 hour trip from Australia at 2.15pm, to be told at the front counter that we couldn’t check in until 3pm, unless we were an all Accor member, or pay 50 euro. I am an all Accor member, however that was dismissed as I booked this accommodation with a travel agent. So, even though our room was ready, we were forced to wait in the lobby for 45 minutes until the clock struck 3. After such a long trip, that was abysmal, especially as I am an all Accor member. I understand you need to have guidelines, but surely some flexibility is required on occasions

Dear Mark, Thank you for taking the time to share your feedback regarding your recent stay at Aparthotel Adagio Vienna City. We are pleased to hear that you found our location convenient and that the accommodations were clean. We sincerely apologize for the inconvenience you experienced during the check-in process. We understand that after a long journey, waiting to access your room can be frustrating. While our standard check-in time is set to ensure all preparations are complete for our guests, we appreciate your loyalty as an Accor member. Unfortunately, our policies regarding early check-in can sometimes limit our ability to offer flexibility. Your comments regarding this matter have been noted, and we will continue to review our procedures to enhance guest satisfaction in the future. Thank you once again for your valuable feedback. We hope to welcome you back in the future for a more seamless experience. Best regards, Aparthotel Adagio Vienna City

Customer review rating 1.0/5

Jody R. Couples - Confirmed reviews ALL

Spent 15 days in a 1 bedroom. Hotel is located well with immediate access to the trams and a 15 minute stroll to St Stephens. Hotel staff are mostly unhelpful. If you booked via third party, you are treated as third class, basic economy. Rooms are dated in need of repairs and a thorough cleaning. Hold your breath when sliding curtains. Breakfast cost is €23 per person for a cold cut buffet. In comparison, we had two large pizzas delivered for €20…we skipped the breakfast. WiFi was terrible. Hotel refused to provide reward points and refused to provide a printed folio at checkout to us but provided one to my son-in-law 1.5 hours later. We both booked by third parties, AMEX Travel and Expedia.

Dear Mr R., Thank you for taking the time to share your feedback. While we are pleased to read that you appreciated our convenient location and easy access to Vienna's public transportation network, we are sorry to learn that several aspects of your stay did not meet your expectations. Regarding your comment about ALL Reward points, please note that bookings made through third-party channels such as AMEX Travel or Expedia are not eligible for ALL Reward points. This policy is outlined in the ALL - Accor Live Limitless Terms & Conditions and applies to all reservations made through online travel agencies and other third-party distributors. We also sincerely regret your disappointment with the condition of the apartment, the WiFi service, and your experience with some members of our team. Please be assured that your comments have been shared with the relevant departments for review and follow-up, as guest feedback is essential in helping us improve our services and facilities. Thank you again for bringing these concerns to our attention. We value your feedback and hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Best regards, yours Aparthotel Adagio Team

Customer review rating 4.5/5

Ian C. Families - Confirmed reviews ALL

The location is perfect. The staff are friendly (Marlena, Valeria, and the male staff whose names I did not get).

Dear Ian, Thank you for your kind words regarding our perfect location and friendly staff. We are delighted to hear that Mariana, Valeriia, and the rest of the team made a positive impression during your stay. We look forward to welcoming you back in the future. Best regards, Aparthotel Adagio Vienna City

Customer review rating 3.0/5

Elena G. L. Business - Confirmed reviews ALL

Shocking the room wasn’t clean everyday (at least the bathroom and the floors please). Also couldn’t open the windows for ventilation in one week!! Kind of gross

Dear Elena G. L., Thank you for your feedback regarding your recent stay. As a sustainable aparthotel, we do not provide daily cleaning services, as indicated on our website. Regarding the windows, they cannot be opened in our Standard Studios due to fire safety regulations. We appreciate your understanding. Best regards from Vienna, yours Adagio Vienna Team.

Customer review rating 4.0/5

Peter K. Couples - Confirmed reviews ALL

It was good to have an apartment in the centre of Vienna. However, the studio accommodation was a little basic, not much more than a hotel room with a small kitchen attached. Plenty of storage space, but arranged such that it was quite difficult to access the bathroom, and allowed no room for bedside tables. Generally clean and comfortable, though.

Dear Peter, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our central location and found your accommodation clean and comfortable. Your comments about the studio's layout and amenities have been noted, as we continuously strive to improve our guest experience. We hope to welcome you back in the future for a more enjoyable stay. Best regards, Aparthotel Adagio Vienna City

Customer review rating 5.0/5

Jill M. Couples - Confirmed reviews ALL

Comfortable bed, basic amenities. Close to supermarket, chemist &ATM. Walking distance to city. Friendly & helpful staff.

Dear Jill, Thank you for your kind words regarding our location and the comfort of our amenities. We are pleased to hear that our staff contributed positively to your experience. Your feedback is greatly appreciated, and we hope to welcome you back soon. Best regards, Aparthotel Adagio Vienna City

Customer review rating 4.5/5

Shamara C. Families - Confirmed reviews ALL

Great location, good apartment size, clean

Dear Shamara, Thank you for your positive feedback. We are delighted to hear that you enjoyed our prime location, the spaciousness of your apartment, and the cleanliness of our facilities. Your satisfaction is our priority, and we appreciate your kind words. Goodbye and best regards, Aparthotel Adagio Vienna City

Customer review rating 4.5/5

Joseph K. Couples - Confirmed reviews ALL

Enjoyed Susanna's cheerful greetings and wonderful scrambled eggs in the morning. Also liked the fitness center.

Dear Joseph, Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you appreciated our convenient location, Susanna's warm hospitality, and the breakfast offerings. Your positive remarks about the fitness center are also very encouraging. Best regards, Aparthotel Adagio Vienna City

Customer review rating 4.5/5

Varkha C. Couples - Confirmed reviews ALL

Thank you for upgrading us to a one bedroom suite. And for permitting us to check in an hour earlier. The space was well lit, with everything working well. We didn’t use any of the kitchen equipment except the fridge and it was nicely clean and adequately cold. I loved the location. And the front desk staff was super friendly and helpful.

Dear Varkha, Thank you for your kind feedback regarding your recent stay at Aparthotel Adagio Vienna City. We are delighted to hear that you found our location convenient and enjoyed the comfort of your one-bedroom suite. It is wonderful that our staff was able to assist you with an early check-in and that you appreciated the cleanliness of the facilities. Your compliments regarding our front desk team will surely motivate them to continue delivering friendly service. We hope to welcome you back in the future for another enjoyable stay. Best regards, Aparthotel Adagio Vienna City

Customer review rating 0.5/5

Jose A. Families - Confirmed reviews ALL

It’s not 4 star rating Poor service No aircon Poor cleaning Poor operational process

Dear Jose, Thank you for your feedback. We regret to hear that your experience did not meet your expectations regarding service quality, cleanliness, and air conditioning. Your comments are valuable, and we will consider them as we strive to enhance our guests' experiences. Best regards, Aparthotel Adagio Vienna City

Customer review rating 5.0/5

Florian G. Business - Confirmed reviews ALL

Arrived late, fast checked in, got a room with view over the grand boulevards!

Dear F. Thank you for your kind words regarding our location, team, and the comfort of our property. It is a pleasure to hear that your check-in was efficient and that you enjoyed the view from your room. Best regards, Adagio

Customer review rating 5.0/5

Bhargav Z. Couples - Confirmed reviews ALL

Property located at a great location with good connectivity to public transport and walkable from all major attractions. Spacious rooms and comfortable bed.

Dear Guest, Thank you for your kind words regarding our location and accommodations. We are delighted to hear that you enjoyed your stay and found our facilities comfortable. We hope to welcome you back in the future. Best regards, Adagio Vienna City

Customer review rating 5.0/5

Richard O. S. Solo - Confirmed reviews ALL

Nice rooms. Plenty of public transport available.

Dear Richard O. S., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our central location and the quality of our rooms. It is always encouraging to know that our guests enjoy the convenience of public transport in the area. Goodbye, Aparthotel Adagio Vienna City

Customer review rating 2.5/5

Yvonne B. Families - Confirmed reviews ALL

The biggest bonus of the Aparthotel was the location - very central, easy access to a variety and key public transport, nearby grocery stores, just at the outskirts of the first district - , and the kids corner, which was a hit! However, if staying with kids, please do keep an eye on them, as we found a single loose battery among the toys. When removed and brought to the staff's attention, we received a casual "Oh, no worries". However, basic amenities were amiss. The most significant issue was the fluctuating temperature of the shower. It was not possible to regulate the temperature so that it would stay consistent, which meant that throughout each shower, the water would turn freezing as well as scolding. The latter became a serious issue when trying to shower young children. The water pressure was also near non-existent. The other issue was that the aircon system available simply was unable to actually heat or cool the apartment. Other amenities provided were useful including the small kitchenette with fridge and freezer. Another bonus was that a laundry service was available, even if at a pretty steep cost (€12 per washing load).

Dear Yvonne B., Thank you for your feedback regarding your recent stay at Aparthotel Adagio Vienna City. We appreciate your positive comments about our central location and the children's corner, which we strive to maintain for our younger guests. We sincerely apologize for the safety concern you encountered with the loose battery in the toys. Your feedback will be addressed internally to ensure that our facilities remain safe for all children. Regarding your feedback on the shower temperature and water pressure, we understand that these aspects can significantly affect your overall comfort and experience. As part of our sustainability efforts, our showers are equipped with water-saving showerheads. Nevertheless, we appreciate your comments and will take them into consideration when evaluating and improving our amenities. It is also worth noting that our air conditioning system is designed to provide comfort; however, we regret that it did not meet your expectations during your visit. We appreciate your understanding of our laundry service pricing, which reflects our commitment to providing quality service. Best regards from Vienna, yours Adagio Vienna Team

Customer review rating 4.5/5

Timur K. Families - Confirmed reviews ALL

Generalkly all was fine. The only thing is that it was not known during the booking process that the aparthotel does not have its own parking.

Dear Timur K., Thank you for your feedback. We appreciate your positive remarks about your stay. We apologize for any confusion regarding parking arrangements, as we aim to provide clear information during the booking process. Your comments will assist us in improving our communication. Best regards from Vienna, yours Adagio Vienna Team

Customer review rating 5.0/5

Tomas S. Families - Confirmed reviews ALL

Excelente personal

Estimado Tomas S., Agradecemos sinceramente sus amables palabras sobre nuestro personal. Es gratificante saber que tuvo una experiencia positiva con nuestro equipo. Su satisfacción es nuestra prioridad y esperamos poder darle la bienvenida nuevamente en el futuro. Saludos cordiales desde Viena, Aparthotel Adagio Vienna Team

Customer review rating 5.0/5

Aliya A. Families - Confirmed reviews ALL

I was happy as everything was walking distance the room was clean and well equipped

Dear Aliya A., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our excellent location, helpful staff, and well-equipped accommodations. It is always our goal to provide a comfortable and enjoyable experience for our guests. Best regards from Vienna, yours Adagio Vienna Team

Other web-users rate our hotel

  • 1,607 reviews 9.6/10 Location
  • 1,836 reviews 6.5/10 Room
  • 1,255 reviews 8.2/10 Service
  • 41 reviews 4.9/10 WiFi
  • 1,058 reviews 6/10 Comfort
  • 588 reviews 6.5/10 Cleanliness
  • 500 reviews 8/10 Breakfast
  • 65 reviews 7.7/10 Wellness Area

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