Aparthotel Adagio Vienna City 4 stars

Customer review rating (ALL Rating) 4.5/5 704 reviews

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ALLSAFE approved hotel

This hotel is Planet 21 Bronze

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Aparthotel Adagio Vienna City

Uraniastrasse 2

GPS:48.211084, 16.38384

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Near the property
  • Car park


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  704 reviews

TripAdvisor Rating  4.0/5  1,166 reviews

Certificate of excellence 2023

Well located

Customer review rating 2.5/5

Jan Couples - Confirmed reviews ALL

Dark room, no air, only some kitchen accesories. The receptionists were very helpful and kind.

Dear Jan, Thank you for taking the time to share your experience with us. We are delighted to hear that you found our location convenient and our receptionists helpful and kind. Our property is indeed situated in the heart of Vienna, making it easy for our guests to explore the city and its attractions. We apologise for the inconvenience you experienced with the darkness and lack of air in your room. Our rooms have individually controlled air conditioning, and we also offer rooms with larger windows for better natural light. In your future stays, we recommend booking a Superior Studio or an apartment, as these rooms have windows that can be opened completely. Our team is always available to assist you with any concerns or requests during your stay. We hope to have the opportunity to welcome you back for a more enjoyable experience. Kind regards,


Customer review rating 4.0/5

Majid Families - Confirmed reviews ALL

Lication,staff,rapid check in &out,specially breakfast were good

Dear Majid, Thank you for such a positive review. We are delighted to hear that you appreciated our convenient location, friendly staff, and efficient check-in and check-out process. It's great to know that you enjoyed our breakfast as well. We strive to provide a comfortable and pleasant stay for all our guests, and your feedback is valuable to us. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Kind regards,

Superb location, room, and specially breakfast

TripAdvisor rating 5.0/5

Samira M TripAdvisor review

I've been in many hotels throughout the Europe, and I was really amazed of the excellence of breakfast.. The variety and the freshness, ... And a special thanks to dear lovely sussane The location was perfect The view from the room was touching, We could see the river from our room The facilities were complete. Everything you need was prepared. The room was neat. We arrived 3 hours earlier than the check in but we kindly received our room Many thanks

Dear Samira, Thank you for taking a moment to review your experience. We are thrilled to hear that you were amazed by the excellence of our breakfast, as well as the variety and freshness of the offerings. Our team, especially Susanne, is grateful for your kind words. It's great to know that you found our location perfect and enjoyed the beautiful river view from your room. We take pride in providing complete and well-prepared facilities for our guests, and we're glad that you found everything you needed during your stay. Thank you for mentioning our neat rooms and the early check-in that we were able to accommodate for you. We all certainly look forward to seeing you in the future. Best wishes,

Not a Hotel

TripAdvisor rating 3.0/5

Companion02014785771 TripAdvisor review

We stayed at the Adagio for 6 nights. Several things were bothersome. One of the night clerks is rude and not helpful. Wish I knew her name to tell you. This is not a hotel. So don't think of it as one. Upon arrival you have to sign a contract about ways they will fine you. They don't clean the rooms unless over 7 days. You take out your own garbage. Need toilet paper - go to the front desk. The breakfast service has to be reserved a day in advance. My partner was not feeling well and after several days requested new sheets and told they don't do that unless you pay. Not even to put them on yourself. The front door locks and you need to get buzzed in somewhere after midnight. That wasn't reviewed at check in. We requested top floor. The roof is angled so you lose half the room ceiling. The Adagio is old and the rooms are fine but the carpets and walls in hallways are awful. Dirty and old. Overall for the price it is not worth it. Only saving grace is day desk clerk. She is great.

Dear Guest, Thank you for these comments concerning your visit. We are glad to hear that you found our day desk clerk to be great and helpful during your stay. However, we regret to learn about the issues you encountered. As an aparthotel, our services differ from traditional hotels, and we provide weekly cleaning for stays longer than 7 days. We apologize if this was not clear upon your arrival. We are sorry to hear about your experience with one of our night receptionists and the misunderstanding regarding the breakfast service. We will address these concerns with our team to ensure better communication in the future. Regarding the room and hallway conditions, we continuously work on maintaining and updating our facilities, and we appreciate your feedback as it helps us improve. We hope that the convenient location and the amenities provided in our units, such as the kitchenette and the fitness center, contributed to a comfortable stay. We hope to have the opportunity to welcome you back in the future for a more satisfying experience. Kind regards,


TripAdvisor rating 5.0/5

Hrjolls Couples - TripAdvisor review

Hotel Wien Already at arrival we were met by the most service minded and smiling receptionist. The room is large and well furnished, and so clean so you could smell the cleaning. We always want two duvets and after asking these were provided within 10 minutes. Whatever you want just ask the reception she said - we did and was never disappointed. Only thing missing was a toaster to bread in the kitchen. Thanks for a wonderful stay I had to leave early in the middle of the night, and the receptionist ordered a taxi from his own phone because phone systems were down. Excellent service

Dear Guest, Thank you for this review of your recent stay. We are thrilled to hear that our friendly and service-minded receptionist made a great impression on you. It's fantastic to know that you found the room to be spacious, well-furnished, and impeccably clean. We're also glad that we could provide you with extra duvets promptly upon request. Your satisfaction is our top priority, and we're always here to assist you with anything you need. We appreciate your feedback regarding the toaster in the kitchen. While our kitchenettes are equipped with various appliances such as a fridge, heating plates, dishwasher, and microwave, we understand that a toaster would be a valuable addition. We will take your suggestion into consideration for future improvements. We apologize for any inconvenience this may have caused during your stay. We look forward to welcoming you back in the future. Take care,

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Other web-users rate our hotel

  • 1,153 reviews 9.5/10 Location
  • 1,271 reviews 7/10 Room
  • 879 reviews 8.2/10 Service
  • 21 reviews 6.5/10 WiFi
  • 428 reviews 7/10 Cleanliness
  • 376 reviews 7.3/10 Breakfast
  • 10 reviews 4.5/10 Bar

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