Novotel Suites Wien City Donau 4 stars

Customer review rating (ALL Rating) 4.5/5 1,565 reviews

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Novotel Suites Wien City Donau - Image 1
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Radingerstrasse 2, 1020 VIENNA, Austria

Description

Hotel extras

  • Spacious 30m² suites

  • Breakfast on the quiet terrace with a view of the greenery

  • Children up to 16 years of age can stay for free in their parents' room

  • Subway connection to the city center and within walking distance of the Prater

Our accommodation(s)

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Hotel location

Novotel Suites Wien City Donau

Radingerstrasse 2
1020 VIENNA
Austria

GPS:48.224321, 16.398868

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property

BAR

Settle down comfortably in your armchair and let your mind wander across the five continents. A wide selection of more than 65 drinks will give you the opportunity to complete your travel journal at your leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,565 reviews

TripAdvisor Rating  4.0/5  2,176 reviews

Certificate of excellence 2025

An Ibis with Novotel branding

TripAdvisor rating 3.0/5

Captain_Halliday TripAdvisor review

Check-in was fast and efficient and our room was large with a comfortable bed. It had a small moulded modular bathroom that you’d expect at a budget Ibis. We requested an extra pillow and coat hangers. These never came. The microwave in our room was broken. We were told that because it was a weekend, no maintenance staff were available to look at it. That’s fair enough. But the front desk staff were unable to bring a microwave from another room because “only maintenance staff can unplug appliances”. As a result we had to pack and move rooms. A major hassle, especially as we couldn’t change rooms directly and had to store our luggage for a day. Staff were unaware of Accor status benefits and had to consult a manager. The range at the breakfast buffet was consistent with other Novotel properties with a selection of hot and cold options. No barista coffee is available. However, there is insufficient seating leading to long wait times for a table. The buffet is also poorly laid out leading to congestion in walkways. Staff were unaware of Accor status benefits? Location is close to a subway station and the price was cheaper than other mid-tier Accor properties in Vienna, perhaps reflecting both the location and quality. Pros *Comfortable bed, good size room. *One block to metro. *Stable wifi with good speeds. Cons *Basic bathroom. *Poor service with staff not guest focussed. *Chaotic breakfast. *Pets allowed = Barking dog. *Slow lifts Overall Expect an Ibis at a Novotel price and you won’t be disappointed.

Customer review rating 4.0/5

Stefan S. Families - Confirmed reviews ALL

Very nice hotel right next to the Prater park and 100m away from a metro station.

Customer review rating 4.5/5

Dickson L. Couples - Confirmed reviews ALL

Love the room there and it's spacious. However, on one of the days we got woken up by a fire alarm unfortunately (which turned out to be from a microwave from another room). Staff are friendly and helped us to reserve a table for our dinner on 25th December. Will recommend to our friends who will be going to Vienna in future!

Customer review rating 5.0/5

Fitrisia T. Families - Confirmed reviews ALL

We love our stay in this Novotel. Being a suite, T. room is very spacious to accomodate 4 people and our big suitcases. It is located near bus/tram stops with a lot of restaurants nearby.

Customer review rating 5.0/5

Amjad A. Families - Confirmed reviews ALL

Hope if you have restaurant at night

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Other web-users rate our hotel

  • 1,391 reviews 9.3/10 Location
  • 1,666 reviews 8.3/10 Room
  • 1,054 reviews 8.2/10 Service
  • 23 reviews 6.5/10 WiFi
  • 1,054 reviews 8.4/10 Comfort
  • 785 reviews 7.7/10 Breakfast
  • 683 reviews 8.2/10 Cleanliness
  • 265 reviews 5.9/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.