Novotel Suites Wien City Donau

Novotel Suites Wien City Donau

Customer review rating (ALL Rating) 4.7/5 58 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Spacious 323 sq. ft. (30 m²) suites, breakfast area with views of the green surroundings

  • Hearty buffet breakfast, terrace with peaceful garden

  • Two children stay in their parents' room free of charge

  • 15-minute walk to the trade fair, 10 minutes to the city center by U-Bahn

  • Cozy bar, Boutique Gourmande, drinks and snacks available round the clock

Hotel location

Novotel Suites Wien City Donau

Radingerstrasse 2
1020 VIENNA
Austria

  • WIEN MESSEGELAENDE:  11A VORGARTENSTRASSE

  • U1:  U1 VORGARTENSTRASSE

  • By plane

    VIENNA SCHWECHAT At 20km / 12 miles

  • By boat

    SCHIFFAHRTSZENTRUM DDSG At 0km / 0 miles

  • By car

    HANDELSKAI At 3km / 1 miles

  • By car

    PRATER At 3km / 2 miles

  • By car

    REICHSBRUECKE At 1km / 0 miles

  • By train

    SUEDBAHNHOF At 6km / 3 miles

  • By train

    U1/VORGARTENSTRASSE At 0km / 0 miles

  • By train

    VIENNE/WIEN At 1km / 0 miles

  • By train

    WESTBAHNNHOF At 6km / 3 miles

GPS:48.224321, 16.398868

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

BAR

Settle down comfortably in your armchair and let your mind wander across the five continents. A wide selection of more than 65 drinks will give you the opportunity to complete your travel journal at your leisure.

Our accommodation(s)

Our guest reviews

Our guest reviews for
Novotel Suites Wien City Donau

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  58 reviews

TripAdvisor Rating  4.0/5  2,080 reviews

Certificate of excellence 2022

Nice stay in Vienna

TripAdvisor rating 5.0/5

Nikola J TripAdvisor review

We spent four beautiful days in Vienna. We spent four beautiful days in Vienna. Провели смо четири прелепа дана у Бечу. Spent four beautiful days in Vienna. Провео четири прелепа дана у Бечу. Spacious rooms. Very clean. Extremely friendly staff. Phenomenal location near the metro station. If you want to easily reach most of Vienna's attractions, this hotel is the right choice. I recommend, especially to families with children.

Dear Nikola, Thank you for such a positive review. We are delighted to hear that you had a pleasant stay with us and that our location was ideal for your stay. The comfort and well-being of our guests are of the utmost importance to us. We would be delighted to welcome you back. Take care, Mesut Kesici, Cluster General Manager

Novotel Suites Vienna

TripAdvisor rating 5.0/5

emma4rester Business - TripAdvisor review

Excellent value for money. Large rooms, with a good area to work and good wifi. Convenient for the metro into the central attractions. Close to the river with attractions and good restaurants nearby. Would use again.

Dear Emma, Thank you for taking the time to review your stay. We are pleased to know that you were satisfied with your suite as well as our convenient location. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. Thank you for letting us know that you intend to visit again. We look forward to welcoming you back. Take care, Mesut Kesici, Cluster General Manager

Great Hotel

TripAdvisor rating 5.0/5

alexandros29 TripAdvisor review

Great hotel Big room with sofa and table Small fridge Clean room Nice bathroom Very close to the metro station Just 10 minutes away from Stephansplatz (4 stops) 800m from train station for airport connection

Dear Alexandros, We are grateful for this kind review about your recent stay. We are thrilled to know that you were happy with your suite as well as the high standards we strive to uphold. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We would be delighted to welcome you back. Take care, Mesut Kesici, Cluster General Manager

Decent

TripAdvisor rating 4.0/5

Josh V TripAdvisor review

Hotel was nice, breakfast was a bit rubbish. And female staff behind desk were rude and bitchy, went to check in and two started whispering about us and looking at us, it was extremely unprofessional and not what I would expect especially due to the amount I payed. Dissatisfied with the service to say the least.

Dear Josh, Thank you for taking the time to share your experience with us. We would like to thank you for your kind comments regarding our hotel and thank you for choosing to stay with us. However, we are very concerned by your feedback as our team is trained to treat each guest with the same respect and we are very sorry if you did not find this to be so. This matter will be reviewed with our reception team and please be assured it will not happen again. We hope you will allow us to welcome you back for a more memorable stay in the future. Best wishes, Mesut Kesici, Cluster General Manager

nice stay in Vienna

TripAdvisor rating 5.0/5

sepposalminen TripAdvisor review

The property was absolutely clean and health oriented, the room was recently renovated and the staff experience was lik coming home from the trip - friendly and helpful and we also got extended check out. Added extra is a small microwave corner and bathroom and shower separately.The property is well situated for business and touristic sights we enjoyed the visit and will use the hotel again I the future.

Dear Sepposalminen, Thank you for your kind review. We aim to provide a quality experience and we are delighted that we were able to exceed your expectations. We are proud of the high level of personal service we offer so it is really rewarding to receive your positive feedback about our teams. We all look forward to welcoming you again. Kind regards, Mesut Kesici, Cluster General Manager

Well located, renewed, pleasant stay, kindness

Customer review rating 5.0/5

Jaime S. Business - Confirmed reviews ALL

Everything was kind, clean and fast, when needed.

Dear Jaime, Thank you for such a positive review. We're so glad that you enjoyed your time with us and that our location helped you make the most of your stay. We appreciate your mention of our professional team who goes the extra mile to look after our guests; we will be sure to pass your kind compliments on to them. We look forward to the pleasure of welcoming you back on your next visit. Best wishes, Mesut Kesici, Cluster General Manager

Christmas at Novel Wien City Donau

TripAdvisor rating 5.0/5

bgorman056 TripAdvisor review

The room was really spacious with good facilities - microwave, fridge, safe and table as well as a very comfortable bed. Breakfast was excellent and the hotel staff were very friendly and helpful. We really enjoyed having the hotel as our base.

Dear Guest, Thank you for your review. We are so pleased you enjoyed your stay and that we met all your expectations. We are delighted to hear that you received such fantastic service from our team and will be sure to share your feedback with them as it will make their day to learn that their efforts are appreciated by our guests. The entire team look forward to seeing you on a future occasion. Wishing you a happy new year, Mesut Kesici, Cluster General Manager

Very conveniently located

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Very pleasant welcome. very roomy and clean rooms. All amenaties available for a "suite" environment.

Dear Guest, We are glad to receive such a positive review! We're so glad that you enjoyed your time with us and that our location helped you make the most of your stay. It's great to know that you felt welcomed by our reception team and enjoyed the size of your suite. It would be a pleasure to welcome you back on another occasion. Best wishes, Mesut Kesici, Cluster General Manager

Highly recommended

Customer review rating 4.5/5

Daniele Friends - Confirmed reviews ALL

Really good hotel, very helpful staff

Dear Guest, Thank you for sharing your experience. We're glad you had a great stay in our hotel. We look forward to welcoming you and your family on your next trip. Best wishes, Mesut Kesici, Cluster General Manager

Excellent location and services

TripAdvisor rating 5.0/5

Cristian33 TripAdvisor review

Big rooms, fair parking price (13 euro/day), very kind and customer dedicated staff, location very close to metro station, you can even walk in center of Vienna (about 2km), close to Prater Park. When I'll visit Vienna again this location is on top of my list.

Dear Cristian, Thank you for sharing your experience with us. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We would be delighted to welcome you back on another occasion. All the best, Mesut Kesici, Cluster General Manager

Very good as usual

TripAdvisor rating 5.0/5

h0riai0nescu Business - TripAdvisor review

The hotel gives us what we need, hence we are there for the third time. This time we arrived very late (1 AM) because of multiple bottlenecks on the roads but the check in was perfect as usual and we get the room prepared for us in 5 minutes. Recommended.

Dear guest, Thank you for your loyalty. It is very rewarding to know that everything was to your satisfaction and that you appreciated the welcome offered by our team. We look forward to welcoming you and your family on your next trip. Best wishes, Mesut Kesici, Cluster General Manager

Well located and clean

Customer review rating 4.0/5

Stephen G. Families - Confirmed reviews ALL

Good stay and comfortable

Dear stephen G., We very much appreciate your comments regarding your stay at the Novotel Suites Wien City Donau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Fietzke-Schreiber Resident Manager

Perfect

TripAdvisor rating 4.0/5

122mark67 TripAdvisor review

Safe,clean and relax atmosphere.Close to Prater where we spent a good time.Metro station at 50 m and underground parking place(13 euro/day).From Friday 10 pm till Monday morning parking is free on the street.

Room was adequate and in a good location to catch the subway to work and the city centre

Customer review rating 4.0/5

Bkm Business - Confirmed reviews ALL

It was ok and the breakfast option had a good range of choices but I would suggest you put some complementary bottled water in the ridge.

Dear Billy M., We very much appreciate your comments regarding your stay at the Novotel Suites Wien City Donau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Fietzke-schreiber Resident Manager

excellent

TripAdvisor rating 5.0/5

clairechassagne Families - TripAdvisor review

Big warm and comfy room. The beds were amazing. There was a shower and a tub in the room for 3 guests and a separate toilet. Great breakfast. Great service. Very close to the metro that gets you in the centre in 5 minutes.

Dear Guest, wow, thank you so much for your wonderful feedback and for being our guest at Novotel Suites Wien. I will definitely share all of your comments and kind words with my colleagues. It is always great to receive positive feedback and to see our hotel from our guest's point of view. We hope that we were able to meet most of your expectations and that the room, the location, the breakfast and our team made your stay even more enjoyable. We would be very grateful to get the chance of welcoming you as our guest again someday and try our best to offer you a great stay then. Best regards, Michaela Kaineder

Great stay in Wien

TripAdvisor rating 5.0/5

Cristianraileanu TripAdvisor review

It was a great family weekend in Wien. The hotel is well located close to the metro station and 1 mile away from the Prater amusement park and train stations that has great connection to the airport. The neighborhood is nice and quiet. The hotel is renovating and we stayed in a new room that was well organised and nice. Good sleep quality. Breakfast was diverse and good. Also the internet access was excellent.

Dear Guest, thank you very much for sharing your wonderful feedback with us and for being our guest at Novotel Suites Wien. We are happy, that you especially liked the location, the new rooms and the breakfast. I will definitely share your comments with my colleagues. Moreover, we would be very greatful, if we were able to meet your expectations. The feedback of our guests is really important for us, so you can send us an e-mail with further feedback at any time. Our doors are always open for you. Best regards, Michaela Kaineder

One night on the way back

TripAdvisor rating 5.0/5

StefaDakiCaka TripAdvisor review

My family and I have resided in the previous years and we've always been satisfied primarily staff. The only thing that bothered us was the interior that is worn. It was a big surprise and a pleasant everything was renovated. I can only say BRAVO. Breakfast is excellent .Hotel is in a prime position on one side of the Danube and on the other hand close to downtown. I have to commend the reception and Mrs. Hertschel Lisa, kind and professional.We'll be back again .

Dear Guest, thank you very much for sharing your detailed and positive feedback with us and for choosing Novotel Suites Wien for your stay. We hope you enjoyed your stay to the fullest and that we were able to meet your expectations. It is great, that you took some positive impressions with you and that you especially liked the breakfast, the location and our team. I will definitely share your kind words with my colleagues. Moreover, we appreciate all kinds of comments, therefore let me express my sincere apologies, if the state of our hotel possibly lowered your comfort. Unfortunately our hotel is already a little bit older and needed a refreshment, but as you already mentioned, a renovation started recently and we hope that we can improve the atmosphere then. We would be very grateful to get the chance of welcoming you as our guest again someday. Best regards, Michaela Kaineder

Good mid-scale

TripAdvisor rating 4.0/5

185tamas TripAdvisor review

Nice hotel with good location. It was under renewing at our stay, but it did not disturb us. Everything was fine. The place for breakfast is far too small, you can expect queue for the table (10-15 min). Also the breakfast item were slowly refilled. Anyway, I recommend the hotel for short stays.

Dear Guest, thank you very much for sharing your impressions about your stay with us and for choosing and recommending Novotel Suites Wien. We hope you enjoyed your stay and that we were able to meet most of your expectations and that you took many positive impressions from your stay with you. Moreover, we are grateful for all kinds of comments and suggestions for improvement. I will definitely forward all of your experiences to my colleagues. Let me express my sincere apologies for any inconvenience at the breakfast buffet. Unfortunately our public area is due to the building structure rather small which can lead to waiting times in the morning. We hope that your daily planning hasn't been negatively affected by this aspect. Eventhough this is not an adequate excuse, but our team introduced the "breakfast traffic light" to make it easier to estimate the peak times at the buffet. Moreover, there will be a renovation of the public area, but we don't have any further information yet. Anyway, we hope you had a good time and that we will get the chance of welcoming you as our guest again someday. Best regards, Michaela Kaineder

Very good!!

TripAdvisor rating 4.0/5

Nana-friends Couples - TripAdvisor review

The hotel has very friendly staff and spacy rooms. It’s location is in a quiet neighborhood just 200m from the metro station. It is a very good value for money choice. They are renovating their rooms and we hope that in our next visit to Vienna we will enjoy a “new” room.

Dear Guest, thank you so much for your wonderful feedback and for being our guest at Novotel Suites Wien. We are happy, that you took many positive impressions with you and especially liked the location and our team, which I will definitely share with my colleagues. We would be very grateful to get the chance of welcoming you as our guest again someday. Our doors are always open for you. Best regards, Michaela Kaineder

Novotel suites Wien City Donau

TripAdvisor rating 5.0/5

nukeharimurti Families - TripAdvisor review

Very close to U-bahn Station. All the staff are very and deliver a good service. Clean Rooms, seperated between toilet and bath room. Complete with microwave oven. Located in the quite and well maintained environment.

Dear Guest, wow, thank you so much for your wonderful feedback and for being our guest at Novotel Suites Wien. We hope you enjoyed your stay to the fullest and that we were able to meet most of your expectations. It is great, that you took many positive impressions from your stay with you and I will definitely share your kind words with my colleagues. We are happy, that you especially liked the location, the rooms and its facilites and our team. Our doors are always open for you. Best regards, Michaela Kaineder

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