Hotel Mercure Wien City 4 stars

Customer review rating (ALL Rating) 4.4/5 1,415 reviews

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Hotel Mercure Wien City - Image 1
Hotel Mercure Wien City - Image 2
Hotel Mercure Wien City - Image 3
Hotel Mercure Wien City - Image 4
Hollandstrasse 3, 1020 VIENNA, Austria

Description

Hotel extras

  • Newly renovated 4-star hotel inspired by the Vienna Workshop

  • Just a 5-minute walk from the city center in the vibrant 2nd district

  • Inviting rooms with stylish design and high-quality modern amenities

  • Welcoming 24-hour self-service lounge bar with Viennese wines

  • Abundant breakfast buffet with many regional products

Our accommodation(s)

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Hotel location

Hotel Mercure Wien City

Hollandstrasse 3
1020 VIENNA
Austria

GPS:48.215123, 16.376181

Telephone

Access and transport

Hotel services

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On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Wine bar

Our 24-hour self-service bar exudes the style and charm of turn-of-the-century Vienna. After a day of exploring, relax with a selection of fine wines, local beers and delicious snacks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,415 reviews

TripAdvisor Rating  3.9/5  1,445 reviews

Excellent choice for Vienna!!

Customer review rating 5.0/5

Ioanna M. Couples - Confirmed reviews ALL

Dear Ioanna M., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina

Very good service level

TripAdvisor rating 5.0/5

542muratt Families - TripAdvisor review

Dear Muratt, thank you for your fantastic review, which we will share with our entire team especially with Aleyna :-) We are happily looking forward to welcoming you another time! Warm regards from beautiful Vienna Katharina

So, so hotel in a great location

Customer review rating 3.0/5

I G. Couples - Confirmed reviews ALL

Dear Jacob G., Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien City. I am sorry that your experience did not meet fully your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katharina

Comfortable rooms, good breakfast, friendly helpful staff

Customer review rating 4.0/5

Jc Friends - Confirmed reviews ALL

Dear Janet C., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina

"Outstanding Team and Service"

Customer review rating 5.0/5

Zeynep P. U. Business - Confirmed reviews ALL

Dear Zeynep P. U., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, especially Aleyna :-) as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Deyerizadeh Deputy General Manager

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Other web-users rate our hotel

  • 805 reviews 9.6/10 Location
  • 926 reviews 6.7/10 Room
  • 840 reviews 8.7/10 Service
  • 52 reviews 3.6/10 WiFi
  • 446 reviews 5.8/10 Comfort
  • 423 reviews 8.2/10 Breakfast
  • 415 reviews 7.8/10 Cleanliness
  • 207 reviews 8.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.