Hotel Mercure Wien City 4 stars

Customer review rating (ALL Rating) 4.5/5 1,446 reviews

Hotel Mercure Wien City - Image 1
Hotel Mercure Wien City - Image 2
Hotel Mercure Wien City - Image 3
Hotel Mercure Wien City - Image 4

Description

Hotel extras

  • Newly renovated 4-star hotel inspired by the Vienna Workshop

  • Just a 5-minute walk from the city center in the vibrant 2nd district

  • Inviting rooms with stylish design and high-quality modern amenities

  • Welcoming 24-hour self-service lounge bar with Viennese wines

  • Abundant breakfast buffet with many regional products

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Hotel Mercure Wien City

Hollandstrasse 3
1020 VIENNA
Austria

GPS:48.215123, 16.376181

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

WINE BAR

Our 24-hour self-service bar exudes the style and charm of turn-of-the-century Vienna. After a day of exploring, relax with a selection of fine wines, local beers and delicious snacks.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,446 reviews

Customer review rating 4.5/5

Kinga P. Business - Confirmed reviews ALL

Well located, nice and clean place

Dear Kinga P., Thank you for your positive feedback regarding our location and cleanliness. We are delighted to hear that you enjoyed your stay at Hotel Mercure Wien City. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Peter Jüngling General Manager Hotel Mercure Wien City

Customer review rating 2.5/5

Simon F. Couples - Confirmed reviews ALL

To be honest, it was a mixed experience. The hotel was nice, and the staff at the front desk were very helpful and friendly. However, there were also some downsides: - The toilet had not been flushed when we arrived. - In addition, the flush was set too strong, causing the toilet seat to get wet after each use. - The socket by the bed was loose. - The cleaning staff entered the room without knocking.

Sehr geehrter Herr F., vielen Dank für Ihre Rückmeldung zu Ihrem Aufenthalt in unserem Hotel. Es freut uns zu hören, dass Sie mit der Freundlichkeit unseres Empfangsteams zufrieden waren. Ihre Anmerkungen zu den genannten Mängeln, wie der Toilettenspülung und dem Zustand der Steckdose, sind für uns von großer Bedeutung. Wir nehmen Ihr Feedback ernst und werden die Mängel umgehend beheben. Zudem bedauern wir die Unannehmlichkeiten, die durch das unaufgeforderte Betreten Ihres Zimmers entstanden sind. Schade, dass Sie uns als Kollege nicht direkt vor Ort Bescheid gegeben haben um sofort reagieren zu können. Mit freundlichen Grüßen aus dem schönen Wien Katharina Deyerizadeh Deputy General Manager Hotel Mercure Wien City

Customer review rating 5.0/5

Alexander B. Couples - Confirmed reviews ALL

Well located and clean, comfortable room.

Dear Alexander B., Thank you for your kind words regarding the location and cleanliness of our hotel. We are delighted to hear that you found your room comfortable. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Peter Jüngling General Manager Hotel Mercure Wien City

Customer review rating 5.0/5

Maria M. G. Solo - Confirmed reviews ALL

A modern hotel in the heart of the city . Feels cozy and people working there are genuilly kind

Dear Maria M. G., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our accommodation modern and comfortable, and that our staff made a positive impression. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Peter Jüngling General Manager Hotel Mercure Wien City

Customer review rating 3.5/5

Selcuk A. Business - Confirmed reviews ALL

Pleasant stay in a nicely designed hotel with friendly staff. The room could be cleaner.

Other web-users rate our hotel

  • 891 reviews 9.6/10 Location
  • 900 reviews 6.6/10 Room
  • 878 reviews 9.2/10 Service
  • 21 reviews 7.2/10 WiFi
  • 474 reviews 5/10 Comfort
  • 428 reviews 7.8/10 Cleanliness
  • 374 reviews 7.8/10 Breakfast
  • 159 reviews 8.6/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Vienna