Hotel Mercure Wien City 4 stars

Name: Hotel Mercure Wien City | 4-star hotel in the center of Vienna | ALL - ALL
Address: Hollandstrasse 3, VIENNA, 1020, AT
Telephone: +431213130
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 1,406 reviews

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Hollandstrasse 3, 1020 VIENNA, Austria

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Hotel Mercure Wien City

Hotel for travellers looking for local and authentic experiences

Welcome to Hotel Mercure Wien City. Our tranquil, renovated 4-star hotel combines the art and craftsmanship of the early 20th century Vienna Workshop for a blend of timeless style and modern comfort. The 123 rooms offer first-class amenities and sophisticated design. Start your day with our rich breakfast buffet of regional options and unwind with fine Austrian wines in our welcoming 24-hour bar.

Located in Vienna's lively 2nd district, our hotel in the historic Jewish quarter is close to trendy shops, bars, restaurants, the colorful Karmelitermarkt and Augarten, the city's oldest Baroque garden. A short walk across the Danube Canal is Vienna's 1st district, home to attractions like St. Stephen's Cathedral, the Hofburg and State Opera. Schönbrunn Palace is just a 30-minute train ride away.

The hotel is close to several tram and metro options, Vienna Main Station is 20 minutes away on the U1 line and business guests can easily reach Messe Wien and the Vienna International Centre.

Experience comfort and warm hospitality at Mercure Wien City. Located in the heart of the world's most livable city, we offer first-class modern amenities for a truly memorable stay.

Peter Juengling, Hotel Management

Hotel extras

Newly renovated 4-star hotel inspired by the Vienna Workshop
Just a 5-minute walk from the city center in the vibrant 2nd district
Inviting rooms with stylish design and high-quality modern amenities
Welcoming 24-hour self-service lounge bar with Viennese wines
Abundant breakfast buffet with many regional products

Our accommodation(s)

Room

Standard Single Room with Courtyard View

1 pers. max
19 m² / 204 sq ft

Bedding 1 x Single bed(s)
Views: Courtyard View

See availabilities

Room

Standard room with Queen-size bed

2 pers. max
19 m² / 204 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Courtyard View

See availabilities

Room

Superior room with 1 king-size bed or 2 single beds

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s) and 1 x Twin bed(s)
Views: City View

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Room

Privilege room with king-size bed

2 pers. max
19 m² / 204 sq ft

Bedding 1 x King size bed(s)
Views: Courtyard View

See availabilities

Room

Accessible standard room

2 pers. max
19 m² / 204 sq ft

Bedding 1 x Twin bed(s)
Views: Courtyard View
Accessible room

See availabilities

Room

Accessible standard room

2 pers. max
19 m² / 204 sq ft

Bedding 1 x Twin bed(s)
Views: Courtyard View
Accessible room

See availabilities

Hotel location

Hotel Mercure Wien City

Hollandstrasse 3
1020 VIENNA
Austria

GPS:48.215123, 16.376181

+43 1 213130

Railway station
Highway exit

U1/U4 SCHWEDENPLATZ

Railway station

Access: 400 m / 0.25 mi 7 min walk

WEST

Railway station

Access: 4 km / 2.5 mi 30 min walk / 15 min drive

WIEN WESTBAHNHOF

Railway station

Access: 4 km / 2.49 mi 30 min walk / 15 min drive

SOUTH

Railway station

Access: 5 km / 3.13 mi 30 min walk / 10 min drive

SUDAUTOBAHN A2

Highway exit

Access: 12 km / 7.46 mi

WESTAUTOBAHN A1

Highway exit

Access: 15 km / 9.32 mi

STEPHANSDOM

Historic monument

Access: 500 m / 0.31 mi 5 min walk / 5 min drive

RINGSTRASSE

Historic monument

Access: 500 m / 0.31 mi 10 min walk

HOFBURG

Historic monument

Access: 1 km / 0.62 mi 5 min drive

RONACHER

Entertainment/theatre district

Access: 1.2 km / 0.75 mi 20 min walk / 10 min drive

KONZERTHAUS

Opera/symphony/concert hall

Access: 1.5 km / 0.94 mi 20 min walk / 10 min drive

PRATER

Amusement park

Access: 1.5 km / 0.94 mi

PARLIAMENT

Historic monument

Access: 1.8 km / 1.12 mi 25 min walk / 9 min drive

Taxi

15.00 € 15 EUR

TOWN HALL

Historic monument

Access: 1.9 km / 1.18 mi 25 min walk / 8 min drive

Taxi

15.00 € 15 EUR

HAUS DES MEERES

Aquarium

Access: 2 km / 1.25 mi 20 min walk / 10 min drive

BURGTHEATER

Entertainment/theatre district

Access: 2 km / 1.24 mi 20 min walk / 10 min drive

NATURAL HISTORY MUSEUM

Museums

Access: 2 km / 1.24 mi 20 min walk / 10 min drive

STAATSOPER

Opera/symphony/concert hall

Access: 2 km / 1.24 mi 20 min walk / 5 min drive

ART HISTORY MUSEUM

Museums

Access: 2 km / 1.24 mi 20 min walk / 10 min drive

MUSEUMSQUARTIER

Museums

Access: 2.5 km / 1.55 mi 22 min walk / 15 min drive

THEATER AN DER WIEN

Entertainment/theatre district

Access: 2.5 km / 1.55 mi 30 min walk / 8 min drive

GASOMETER

Opera/symphony/concert hall

Access: 3.5 km / 2.17 mi 2 min walk / 15 min drive

TECHNICAL MUSEUM

Museums

Access: 6 km / 3.73 mi 50 min walk / 20 min drive

SCHLOSS SCHONBRUNN

Tourist attraction

Access: 10 km / 6.21 mi 20 min drive

SCHOENBRUNN ZOO

Zoo

Access: 10 km / 6.21 mi 20 min drive

DANUBE CANAL

Canal

Access: 200 m / 0.12 mi 2 min walk / 1 min drive

ALTE DONAU

Lake

Access: 1.5 km / 0.94 mi 10 min drive

VOLKSGARTEN

Park

Access: 1.5 km / 0.93 mi 20 min walk / 10 min drive

STADTPARK

Park

Access: 1.5 km / 0.93 mi 22 min walk / 5 min drive

PRATER

Park

Access: 2 km / 1.24 mi 22 min walk / 10 min drive

BURGGARTEN

Park

Access: 2 km / 1.24 mi 28 min walk / 9 min drive

DANUBE ISLAND

Park

Access: 6 km / 3.73 mi 1 hrs 30 min walk / 16 min drive

KAHLENBERG

Wood/forest

Access: 13 km / 8.07 mi 2 hrs 25 min walk / 25 min drive

AUGENWEIDE

Restaurant and cafe district

Access: 400 m / 0.25 mi 5 min walk / 4 min drive

KARMELITERMARKT

Restaurant and cafe district

Access: 400 m / 0.25 mi 5 min walk / 2 min drive

MOTTO AM FLUSS

Restaurant and cafe district

Access: 500 m / 0.31 mi 7 min walk / 2 min drive

GOLDEN QUARTER

Shopping district

Access: 800 m / 0.5 mi 13 min walk / 6 min drive

FIGLMUELLER

Restaurant and cafe district

Access: 900 m / 0.56 mi 12 min walk / 5 min drive

KOHLMARKT

Shopping district

Access: 1 km / 0.62 mi 14 min walk / 6 min drive

KLYO

Restaurant and cafe district

Access: 1 km / 0.62 mi 14 min walk / 7 min drive

KARNTNERSTRASSE

Shopping district

Access: 1 km / 0.62 mi 15 min walk / 10 min drive

TRENCH

Shopping district

Access: 1 km / 0.62 mi 15 min walk / 6 min drive

MARIAHILFERSTRASSE

Shopping district

Access: 3 km / 1.86 mi 20 min walk / 10 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

WINE BAR

Our 24-hour self-service bar exudes the style and charm of turn-of-the-century Vienna. After a day of exploring, relax with a selection of fine wines, local beers and delicious snacks.

Breakfast

Start your day right with our generous breakfast buffet, including freshly baked bread, flaky pastries, aromatic coffee, muesli and products from local producers.

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 30 m² / 322 sq ft
Maximum seats capacity: 10
Maximum capacity for banquets: 0

Find out more

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 1,406 reviews

Georgia K. Couples - 7/5/2026 Confirmed reviews ALL

Dear Georgia K., Thank you for your kind words regarding your stay at our hotel. We are delighted to hear that you appreciated our central location, clean rooms, and comfortable accommodations. It is also wonderful to know that our staff made a positive impact during your visit. Best regards, Peter Jüngling General Manager Hotel Mercure Wien City

Romina E. Friends - 7/3/2026 Confirmed reviews ALL

Upon check in , we had a lot of questions like how to get to the famous church etc etc . Needed some directions but all the guys aren’t helpful at all ( it felt like , you are not supposed to ask for assistance 😡). Only one lady was kind and smiling and tried to help us at front office and her name was Aleyna . Also thank you to Katherine, and Flava for organizing my surprise birthday small bottle of champagne in the room coz it was my birthday when I arrived in the hotel . A big shout out to this lady from the breakfast room who went all the way out to show us the right directions to the church , her name was Rocela and other ladies in the breakfast room .. all the staff were very friendly in the breakfast room and omg they were always very attentive of what you needed . Derive us 10/10 👏🏻 I know what great customer service is coz I have worked with Sheraton hotels in 1996 for 10 yrs . I had to ask the names of all the staff that I want to thank coz they made our stay very comfortable and they were very welcoming . When it’s your birthday , you want to be pampered with great assistance and big smiles when you check in . Again thank you ladies and no thank you for all the guys at reception . Wish they have more training in customer service coz they are the first point of contact in the hotel .

Dear Romina E., Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found your stay comfortable and appreciated the attentiveness of our breakfast staff, particularly Rosalia, Katharina and Flavia who contributed to making your birthday celebration special. However, I regret to learn that your experience at check-in did not meet your expectations. Your comments regarding the reception staff's service are duly noted. We recognize the importance of providing excellent customer service, especially at the first point of contact. We take your feedback seriously as it is essential for our team’s continual improvement and training. It is wonderful to know that you experienced kindness and support from Aleyna, and I will ensure that your commendations are shared with our team. Thank you once again for your valuable feedback. We hope to welcome you back in the future for another enjoyable stay. Best regards, Peter Jüngling General Manager Hotel Mercure Wien City

Colin S. Friends - 6/29/2026 Confirmed reviews ALL

Dear Colin S., Thank you for your kind words regarding your recent stay at our hotel. We are pleased to hear that you found our location convenient and our staff accommodating. Your satisfaction is very important to us. Warm regards from beautiful Vienna Peter Jüngling General Manager Mercure Wien City

Saed A. B. Friends - 6/21/2026 Confirmed reviews ALL

Dear Saed A. B., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed your experience and appreciated our staff's service and the convenient location. Your feedback is invaluable to us. Best regards, Peter Jüngling General Manager Hotel Mercure Wien City

Pawel M. Couples - 6/15/2026 Confirmed reviews ALL

Dear Pawel M., Thank you for your kind words regarding our polite reception staff and our convenient location with underground parking. We appreciate your feedback about the room size and will certainly take it into consideration as we continually strive to improve our guest experience. Best regards, Peter Jüngling General Manager Hotel Mercure Wien City

Web-users rating

Other web-users rate our hotel

904 reviews 9.6/10 Location
893 reviews 6.6/10 Room
878 reviews 9.2/10 Service
20 reviews 7.4/10 WiFi
480 reviews 5.1/10 Comfort
429 reviews 7.9/10 Cleanliness
373 reviews 7.9/10 Breakfast
159 reviews 8.7/10 Vibe

124 reviews 9.7/10 Location
134 reviews 6.6/10 Room
153 reviews 9.6/10 Service
69 reviews 4.9/10 Comfort
66 reviews 8/10 Cleanliness
59 reviews 7.9/10 Breakfast
26 reviews 8.5/10 Vibe
19 reviews 4.8/10 Value

115 reviews 9.7/10 Location
104 reviews 6.9/10 Room
125 reviews 9.2/10 Service
63 reviews 7.8/10 Cleanliness
59 reviews 5.6/10 Comfort
45 reviews 8.3/10 Breakfast
23 reviews 8.4/10 Vibe
6 reviews 3.8/10 Bar

36 reviews 9.7/10 Location
56 reviews 5.4/10 Room
53 reviews 9.4/10 Service
27 reviews 4.4/10 Comfort
21 reviews 8.1/10 Breakfast
21 reviews 7.5/10 Cleanliness
14 reviews 5/10 Amenities
5 reviews 4.5/10 Value

15 reviews 9.3/10 Location
21 reviews 5.9/10 Room
25 reviews 9.4/10 Service
12 reviews 4.9/10 Comfort
7 reviews 8.2/10 Cleanliness
6 reviews 8.1/10 Breakfast
5 reviews 8.5/10 Vibe

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Check-in at Hotel Mercure Wien City is from 03:00 PM, and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Hotel Mercure Wien City regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.