Hotel Mercure Wien City 4 stars

Name: Hotel Mercure Wien City | 4-star hotel in the center of Vienna | ALL - ALL
Address: Hollandstrasse 3, VIENNA, 1020, AT
Telephone: +431213130
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 1,415 reviews

Best price
guarantee

42 42 photos/video

Hollandstrasse 3, 1020 VIENNA, Austria

See rates

Hotel Mercure Wien City

Hotel for travellers looking for local and authentic experiences

Welcome to Hotel Mercure Wien City. Our tranquil, renovated 4-star hotel combines the art and craftsmanship of the early 20th century Vienna Workshop for a blend of timeless style and modern comfort. The 123 rooms offer first-class amenities and sophisticated design. Start your day with our rich breakfast buffet of regional options and unwind with fine Austrian wines in our welcoming 24-hour bar.

Located in Vienna's lively 2nd district, our hotel in the historic Jewish quarter is close to trendy shops, bars, restaurants, the colorful Karmelitermarkt and Augarten, the city's oldest Baroque garden. A short walk across the Danube Canal is Vienna's 1st district, home to attractions like St. Stephen's Cathedral, the Hofburg and State Opera. Schönbrunn Palace is just a 30-minute train ride away.

The hotel is close to several tram and metro options, Vienna Main Station is 20 minutes away on the U1 line and business guests can easily reach Messe Wien and the Vienna International Centre.

Experience comfort and warm hospitality at Mercure Wien City. Located in the heart of the world's most livable city, we offer first-class modern amenities for a truly memorable stay.

Peter Juengling, Hotel Management

Hotel extras

Newly renovated 4-star hotel inspired by the Vienna Workshop
Just a 5-minute walk from the city center in the vibrant 2nd district
Inviting rooms with stylish design and high-quality modern amenities
Welcoming 24-hour self-service lounge bar with Viennese wines
Abundant breakfast buffet with many regional products

Our accommodation(s)

Room

Standard Single Room with Courtyard View

1 pers. max
19 m² / 204 sq ft

Bedding 1 x Single bed(s)
Views: Courtyard View

See availabilities

Room

Standard room with Queen-size bed

2 pers. max
19 m² / 204 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Courtyard View

See availabilities

Room

Superior room with 1 king-size bed or 2 single beds

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s) and 1 x Twin bed(s)
Views: City View

See availabilities

Room

Privilege room with king-size bed

2 pers. max
19 m² / 204 sq ft

Bedding 1 x King size bed(s)
Views: Courtyard View

See availabilities

Room

Accessible standard room

2 pers. max
19 m² / 204 sq ft

Bedding 1 x Twin bed(s)
Views: Courtyard View
Accessible room

See availabilities

Room

Accessible standard room

2 pers. max
19 m² / 204 sq ft

Bedding 1 x Twin bed(s)
Views: Courtyard View
Accessible room

See availabilities

Hotel location

Hotel Mercure Wien City

Hollandstrasse 3
1020 VIENNA
Austria

GPS:48.215123, 16.376181

+43 1 213130

Railway station
Highway exit

U1/U4 SCHWEDENPLATZ

Railway station

Access: 400 m / 0.25 mi 7 min walk

WEST

Railway station

Access: 4 km / 2.5 mi 30 min walk / 15 min drive

WIEN WESTBAHNHOF

Railway station

Access: 4 km / 2.49 mi 30 min walk / 15 min drive

SOUTH

Railway station

Access: 5 km / 3.13 mi 30 min walk / 10 min drive

SUDAUTOBAHN A2

Highway exit

Access: 12 km / 7.46 mi

WESTAUTOBAHN A1

Highway exit

Access: 15 km / 9.32 mi

STEPHANSDOM

Historic monument

Access: 500 m / 0.31 mi 5 min walk / 5 min drive

RINGSTRASSE

Historic monument

Access: 500 m / 0.31 mi 10 min walk

HOFBURG

Historic monument

Access: 1 km / 0.62 mi 5 min drive

RONACHER

Entertainment/theatre district

Access: 1.2 km / 0.75 mi 20 min walk / 10 min drive

KONZERTHAUS

Opera/symphony/concert hall

Access: 1.5 km / 0.94 mi 20 min walk / 10 min drive

PRATER

Amusement park

Access: 1.5 km / 0.94 mi

PARLIAMENT

Historic monument

Access: 1.8 km / 1.12 mi 25 min walk / 9 min drive

Taxi

15.00 € 15 EUR

TOWN HALL

Historic monument

Access: 1.9 km / 1.18 mi 25 min walk / 8 min drive

Taxi

15.00 € 15 EUR

HAUS DES MEERES

Aquarium

Access: 2 km / 1.25 mi 20 min walk / 10 min drive

BURGTHEATER

Entertainment/theatre district

Access: 2 km / 1.24 mi 20 min walk / 10 min drive

NATURAL HISTORY MUSEUM

Museums

Access: 2 km / 1.24 mi 20 min walk / 10 min drive

STAATSOPER

Opera/symphony/concert hall

Access: 2 km / 1.24 mi 20 min walk / 5 min drive

ART HISTORY MUSEUM

Museums

Access: 2 km / 1.24 mi 20 min walk / 10 min drive

MUSEUMSQUARTIER

Museums

Access: 2.5 km / 1.55 mi 22 min walk / 15 min drive

THEATER AN DER WIEN

Entertainment/theatre district

Access: 2.5 km / 1.55 mi 30 min walk / 8 min drive

GASOMETER

Opera/symphony/concert hall

Access: 3.5 km / 2.17 mi 2 min walk / 15 min drive

TECHNICAL MUSEUM

Museums

Access: 6 km / 3.73 mi 50 min walk / 20 min drive

SCHLOSS SCHONBRUNN

Tourist attraction

Access: 10 km / 6.21 mi 20 min drive

SCHOENBRUNN ZOO

Zoo

Access: 10 km / 6.21 mi 20 min drive

DANUBE CANAL

Canal

Access: 200 m / 0.12 mi 2 min walk / 1 min drive

ALTE DONAU

Lake

Access: 1.5 km / 0.94 mi 10 min drive

VOLKSGARTEN

Park

Access: 1.5 km / 0.93 mi 20 min walk / 10 min drive

STADTPARK

Park

Access: 1.5 km / 0.93 mi 22 min walk / 5 min drive

PRATER

Park

Access: 2 km / 1.24 mi 22 min walk / 10 min drive

BURGGARTEN

Park

Access: 2 km / 1.24 mi 28 min walk / 9 min drive

DANUBE ISLAND

Park

Access: 6 km / 3.73 mi 1 hrs 30 min walk / 16 min drive

KAHLENBERG

Wood/forest

Access: 13 km / 8.07 mi 2 hrs 25 min walk / 25 min drive

AUGENWEIDE

Restaurant and cafe district

Access: 400 m / 0.25 mi 5 min walk / 4 min drive

KARMELITERMARKT

Restaurant and cafe district

Access: 400 m / 0.25 mi 5 min walk / 2 min drive

MOTTO AM FLUSS

Restaurant and cafe district

Access: 500 m / 0.31 mi 7 min walk / 2 min drive

GOLDEN QUARTER

Shopping district

Access: 800 m / 0.5 mi 13 min walk / 6 min drive

FIGLMUELLER

Restaurant and cafe district

Access: 900 m / 0.56 mi 12 min walk / 5 min drive

KOHLMARKT

Shopping district

Access: 1 km / 0.62 mi 14 min walk / 6 min drive

KLYO

Restaurant and cafe district

Access: 1 km / 0.62 mi 14 min walk / 7 min drive

KARNTNERSTRASSE

Shopping district

Access: 1 km / 0.62 mi 15 min walk / 10 min drive

TRENCH

Shopping district

Access: 1 km / 0.62 mi 15 min walk / 6 min drive

MARIAHILFERSTRASSE

Shopping district

Access: 3 km / 1.86 mi 20 min walk / 10 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

WINE BAR

Our 24-hour self-service bar exudes the style and charm of turn-of-the-century Vienna. After a day of exploring, relax with a selection of fine wines, local beers and delicious snacks.

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 30 m² / 322 sq ft
Maximum seats capacity: 10
Maximum capacity for banquets: 0

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5 1,415 reviews

Pawel M. Couples - 6/15/2026 Confirmed reviews ALL

Dear Pawel M., Thank you for your kind words regarding our polite reception staff and our convenient location with underground parking. We appreciate your feedback about the room size and will certainly take it into consideration as we continually strive to improve our guest experience. Best regards, Peter Jüngling General Manager Hotel Mercure Wien City

Dallas M. Solo - 6/14/2026 Confirmed reviews ALL

Dear Dallas M., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you found the service and room satisfactory; however, we regret that the bedding did not meet your expectations. Your comments about the bed liner and duvet size are important to us, and we will ensure that they are reviewed with our housekeeping team. We strive to provide a comfortable experience for all our guests, and your insights will assist us in enhancing our accommodations. Thank you once again for your valuable input. Best regards, Peter Jüngling General Manager Hotel Mercure Wien City

Linda B. Couples - 6/11/2026 Confirmed reviews ALL

Dear Linda B., Thank you for your kind words regarding our location, staff, and cleanliness. We are delighted to hear that you found good value during your stay. Your satisfaction is our priority, and we appreciate your feedback. Best regards, Peter Jüngling General Manager Hotel Mercure Wien City

Julian K. Friends - 6/8/2026 Confirmed reviews ALL

Sehr geehrter Herr K., vielen Dank für Ihre positive Rückmeldung. Es freut uns sehr zu hören, dass Sie einen angenehmen Aufenthalt hatten und mit unseren renovierten Zimmern sowie dem Service unseres Teams zufrieden waren. Wir freuen uns, Sie bald wieder bei uns im Hotel Mercure Wien City begrüßen zu dürfen. Mit freundlichen Grüßen aus dem sonnigen Wien Peter Jüngling General Manager Hotel Mercure Wien City

David A. Couples - 6/7/2026 Confirmed reviews ALL

Dear David A., Thank you for your feedback regarding your recent stay. We appreciate your comments about our location. We apologize for any inconvenience caused by the room size, bedding comfort, and coffee supply, and we will take your insights into consideration for future improvements.Our guest can take more coffee at any time from our 24/7 reception :-) Best regards from sunny Vienna Katharina Deyerizadeh Deputy General Manager Hotel Mercure Wien City

Web-users rating

Other web-users rate our hotel

888 reviews 9.6/10 Location
896 reviews 6.5/10 Room
874 reviews 9.2/10 Service
20 reviews 7.1/10 WiFi
480 reviews 5.1/10 Comfort
426 reviews 7.9/10 Cleanliness
368 reviews 7.8/10 Breakfast
155 reviews 8.6/10 Vibe

124 reviews 9.5/10 Location
136 reviews 6.6/10 Room
157 reviews 9.6/10 Service
68 reviews 5/10 Comfort
66 reviews 7.9/10 Cleanliness
58 reviews 7.8/10 Breakfast
20 reviews 4.6/10 Value

117 reviews 9.7/10 Location
109 reviews 7.1/10 Room
127 reviews 9.3/10 Service
65 reviews 7.9/10 Cleanliness
64 reviews 5.9/10 Comfort
47 reviews 8.2/10 Breakfast
23 reviews 8.3/10 Vibe
6 reviews 3.7/10 Bar

35 reviews 9.7/10 Location
58 reviews 5.3/10 Room
53 reviews 9.3/10 Service
28 reviews 4.3/10 Comfort
22 reviews 8/10 Breakfast
21 reviews 7.2/10 Cleanliness
14 reviews 4.8/10 Amenities
5 reviews 4.4/10 Value

14 reviews 9.2/10 Location
21 reviews 5.8/10 Room
24 reviews 9.4/10 Service
11 reviews 5/10 Comfort
7 reviews 8.2/10 Cleanliness
7 reviews 7.8/10 Breakfast
5 reviews 8.4/10 Vibe
5 reviews 5.8/10 Amenities

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Check-in at Hotel Mercure Wien City is from 03:00 PM, and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Hotel Mercure Wien City regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.