Hotel Mercure Wien City 4 stars

The best feature of this hotel is (without any doubt) its location. I also really appreciated the possibility to park my car directly in the hotel. The breakfast was also very good. The only problem throughout our whole stay was our sleeping situation. Directly across the hotel there is a bar and during the night the people can be really noisy. Apart from this subtle problem I and my family can really recommend this hotel.

We had to check in very late, which was no problem, and then the water in the room was free, which was awesome, and the room was quiet and clean. There is truly nothing else anyone could ask for, except also the location, which was also super close to downtown and cafe's. All in all, as good as it gets.

We stayed in one of the hotel's specially designed hotel rooms. It was conveniently located on the ground floor, just opposite the breakfast room. The air conditioning was working well, the bed was comfy, everything worked.

AC in the room didn't really work. bed was very comfortable. the only elevator was also very slooow. reception staff was helpful and very friendly.

We stayed here for one night and it was a very good choice: the hotel is very well located and it was easy to explore the center of Vienna by foot. The staff was polite, the room was comfortable but a bit noisy (due to traffic). The breakfast was poor (maybe due to hygiene restrictions?!) and I wouldn't recommend it... The parking is very handy.

After many stays at different hotels in Vienna, this one is always my first choice.

Foarte buna

Very good welcome, the personnel was very great. We also appreciated the cleanliness in the bathroom.

Staff were quite supportively friendly - they spoke English well, and tried to assist with bookings and booking changes as needed. Rooms were clean and neatly serviced. As and when I stay in Vienna again, I would happily contact the hotel for another booking. It was a convenient location within walking access of the main city, the Ring and the Augarten

Hotel location is quite good, a 10 to 15 minute walk from the central square of the old town. The bar in the hotel is like one of the bars people had in their living rooms in the 70's and although the hotel was busy I never saw anyone having a drink, or behind the bar for that matter. The rooms are on the small side, but comfortable. It was quite cold during our stay, and despite turning the heating / air con up to max temperature and full power it never warmed the room up, but the bed was comfortable - but they do put two single duvets on a double bed which I find a bit strange but you see alot in Europre. We paid for the room only advance rate so I don't know what breakfast was like. I would stay in this hotel again in Vienna as long as I could be sure I got a room where the heating actually worked.

Early arrival at the hotel so we were able to leave our luggage at the reception until the room was ready at 14:00. The room was clean and comfortable. The bed is big enough for 2 adults and a kid but we also had a sofa at our disposal. Very good coffee and a tasty breakfast with a wide range of products. The location of the hotel is very convenient for many reasons: 30 minutes connection from the airport by VAL then a 5 minutes walk, 25 minutes walk to Madame Tussauds, 15 minutes walk to Stephansplatz. Overall a pleasant experience.

Well-located - just a short walk from city centre. In my opinion, this isn't a 4-star hotel... maybe 3 and a half. Rooms were clean, but compact. Beds comfortable, but we had 2 singles joined together. Bathroom clean, quite small but still had bathtub with shower over. Breakfast was okay and the dining room staff were particularly good. Nothing too bad to report and we enjoyed our time in Vienna, but overall the hotel gave the impression of needing an update. I would put it on a par with a Holiday Inn Express, so considering we paid an average of €218 per night I was expecting it to be somewhat classier!

We had room no 711, facing the busy street. No way to open the window to cool the room, the street noise was overwhelming. After complaints from a lot of hotel guest the hotel management decided to turn the central A/c back on. Finally .... Good breakfast, slow computer terminal .....

Nice big room, not so "new" but very comfortable. We mainly appreciated the welcome and globally the great staff. good breakfast. Hotel to recommend mainly for its localization and the global atmosphere

Great location. You can walk to everywhere. Clean rooms. All around, a good place to stay. We did not have the breakfast at the hotel, but there is a small local market just down the street on same side of canal as the hotel. Two funky spots to eat - cash only, but there is an ATM on the way. If I return to Vienna, would definitely stay at same hotel. We unexpectedly took the #1, that was going out of town, so was not covered by our daily pass, but ended in a small town - last station was called Josefplatz. Well worth the trip. 'Train' runs every 30 minutes. Best part of our time in Vienna.