Hotel Mercure Wien City 4 stars

Name: Hotel Mercure Wien City | 4-star hotel in the center of Vienna | ALL - ALL
Address: Hollandstrasse 3, VIENNA, 1020, AT
Telephone: +431213130
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 1,385 reviews

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Hollandstrasse 3, 1020 VIENNA, Austria

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Hotel Mercure Wien City

Hotel for travellers looking for local and authentic experiences

Welcome to Hotel Mercure Wien City. Our tranquil, renovated 4-star hotel combines the art and craftsmanship of the early 20th century Vienna Workshop for a blend of timeless style and modern comfort. The 123 rooms offer first-class amenities and sophisticated design. Start your day with our rich breakfast buffet of regional options and unwind with fine Austrian wines in our welcoming 24-hour bar.

Located in Vienna's lively 2nd district, our hotel in the historic Jewish quarter is close to trendy shops, bars, restaurants, the colorful Karmelitermarkt and Augarten, the city's oldest Baroque garden. A short walk across the Danube Canal is Vienna's 1st district, home to attractions like St. Stephen's Cathedral, the Hofburg and State Opera. Schönbrunn Palace is just a 30-minute train ride away.

The hotel is close to several tram and metro options, Vienna Main Station is 20 minutes away on the U1 line and business guests can easily reach Messe Wien and the Vienna International Centre.

Experience comfort and warm hospitality at Mercure Wien City. Located in the heart of the world's most livable city, we offer first-class modern amenities for a truly memorable stay.

Peter Juengling, Hotel Management

Hotel extras

Newly renovated 4-star hotel inspired by the Vienna Workshop
Just a 5-minute walk from the city center in the vibrant 2nd district
Inviting rooms with stylish design and high-quality modern amenities
Welcoming 24-hour self-service lounge bar with Viennese wines
Abundant breakfast buffet with many regional products

Our accommodation(s)

Room

Standard Single Room with Courtyard View

1 pers. max
19 m² / 204 sq ft

Bedding 1 x Single bed(s)
Views: Courtyard View

See availabilities

Room

Standard room with Queen-size bed

2 pers. max
19 m² / 204 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Courtyard View

See availabilities

Room

Superior room with 1 king-size bed or 2 single beds

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s) and 1 x Twin bed(s)
Views: City View

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Room

Privilege room with king-size bed

2 pers. max
19 m² / 204 sq ft

Bedding 1 x King size bed(s)
Views: Courtyard View

See availabilities

Room

Accessible standard room

2 pers. max
19 m² / 204 sq ft

Bedding 1 x Twin bed(s)
Views: Courtyard View
Accessible room

See availabilities

Room

Accessible standard room

2 pers. max
19 m² / 204 sq ft

Bedding 1 x Twin bed(s)
Views: Courtyard View
Accessible room

See availabilities

Hotel location

Hotel Mercure Wien City

Hollandstrasse 3
1020 VIENNA
Austria

GPS:48.215123, 16.376181

+43 1 213130

Railway station
Highway exit

U1/U4 SCHWEDENPLATZ

Railway station

Access: 400 m / 0.25 mi 7 min walk

WEST

Railway station

Access: 4 km / 2.5 mi 30 min walk / 15 min drive

WIEN WESTBAHNHOF

Railway station

Access: 4 km / 2.49 mi 30 min walk / 15 min drive

SOUTH

Railway station

Access: 5 km / 3.13 mi 30 min walk / 10 min drive

SUDAUTOBAHN A2

Highway exit

Access: 12 km / 7.46 mi

WESTAUTOBAHN A1

Highway exit

Access: 15 km / 9.32 mi

STEPHANSDOM

Historic monument

Access: 500 m / 0.31 mi 5 min walk / 5 min drive

RINGSTRASSE

Historic monument

Access: 500 m / 0.31 mi 10 min walk

HOFBURG

Historic monument

Access: 1 km / 0.62 mi 5 min drive

RONACHER

Entertainment/theatre district

Access: 1.2 km / 0.75 mi 20 min walk / 10 min drive

KONZERTHAUS

Opera/symphony/concert hall

Access: 1.5 km / 0.94 mi 20 min walk / 10 min drive

PRATER

Amusement park

Access: 1.5 km / 0.94 mi

PARLIAMENT

Historic monument

Access: 1.8 km / 1.12 mi 25 min walk / 9 min drive

Taxi

15.00 € 15 EUR

TOWN HALL

Historic monument

Access: 1.9 km / 1.18 mi 25 min walk / 8 min drive

Taxi

15.00 € 15 EUR

HAUS DES MEERES

Aquarium

Access: 2 km / 1.25 mi 20 min walk / 10 min drive

BURGTHEATER

Entertainment/theatre district

Access: 2 km / 1.24 mi 20 min walk / 10 min drive

NATURAL HISTORY MUSEUM

Museums

Access: 2 km / 1.24 mi 20 min walk / 10 min drive

STAATSOPER

Opera/symphony/concert hall

Access: 2 km / 1.24 mi 20 min walk / 5 min drive

ART HISTORY MUSEUM

Museums

Access: 2 km / 1.24 mi 20 min walk / 10 min drive

MUSEUMSQUARTIER

Museums

Access: 2.5 km / 1.55 mi 22 min walk / 15 min drive

THEATER AN DER WIEN

Entertainment/theatre district

Access: 2.5 km / 1.55 mi 30 min walk / 8 min drive

GASOMETER

Opera/symphony/concert hall

Access: 3.5 km / 2.17 mi 2 min walk / 15 min drive

TECHNICAL MUSEUM

Museums

Access: 6 km / 3.73 mi 50 min walk / 20 min drive

SCHLOSS SCHONBRUNN

Tourist attraction

Access: 10 km / 6.21 mi 20 min drive

SCHOENBRUNN ZOO

Zoo

Access: 10 km / 6.21 mi 20 min drive

DANUBE CANAL

Canal

Access: 200 m / 0.12 mi 2 min walk / 1 min drive

ALTE DONAU

Lake

Access: 1.5 km / 0.94 mi 10 min drive

VOLKSGARTEN

Park

Access: 1.5 km / 0.93 mi 20 min walk / 10 min drive

STADTPARK

Park

Access: 1.5 km / 0.93 mi 22 min walk / 5 min drive

PRATER

Park

Access: 2 km / 1.24 mi 22 min walk / 10 min drive

BURGGARTEN

Park

Access: 2 km / 1.24 mi 28 min walk / 9 min drive

DANUBE ISLAND

Park

Access: 6 km / 3.73 mi 1 hrs 30 min walk / 16 min drive

KAHLENBERG

Wood/forest

Access: 13 km / 8.07 mi 2 hrs 25 min walk / 25 min drive

AUGENWEIDE

Restaurant and cafe district

Access: 400 m / 0.25 mi 5 min walk / 4 min drive

KARMELITERMARKT

Restaurant and cafe district

Access: 400 m / 0.25 mi 5 min walk / 2 min drive

MOTTO AM FLUSS

Restaurant and cafe district

Access: 500 m / 0.31 mi 7 min walk / 2 min drive

GOLDEN QUARTER

Shopping district

Access: 800 m / 0.5 mi 13 min walk / 6 min drive

FIGLMUELLER

Restaurant and cafe district

Access: 900 m / 0.56 mi 12 min walk / 5 min drive

KOHLMARKT

Shopping district

Access: 1 km / 0.62 mi 14 min walk / 6 min drive

KLYO

Restaurant and cafe district

Access: 1 km / 0.62 mi 14 min walk / 7 min drive

KARNTNERSTRASSE

Shopping district

Access: 1 km / 0.62 mi 15 min walk / 10 min drive

TRENCH

Shopping district

Access: 1 km / 0.62 mi 15 min walk / 6 min drive

MARIAHILFERSTRASSE

Shopping district

Access: 3 km / 1.86 mi 20 min walk / 10 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

WINE BAR

Our 24-hour self-service bar exudes the style and charm of turn-of-the-century Vienna. After a day of exploring, relax with a selection of fine wines, local beers and delicious snacks.

Breakfast

Start your day right with our generous breakfast buffet, including freshly baked bread, flaky pastries, aromatic coffee, muesli and products from local producers.

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 30 m² / 322 sq ft
Maximum seats capacity: 10
Maximum capacity for banquets: 0

Find out more

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 1,385 reviews

Louis A. S. Families - 8/17/2026 Confirmed reviews ALL

Donatello V. Families - 8/12/2026 Confirmed reviews ALL

Dear Donatello V., Thank you for taking the time to share your positive feedback. We are pleased to hear that our location and staff made your stay enjoyable, despite the minor inconvenience of the boiler maintenance. Your kind words about our team and the comfort of your room are greatly appreciated. We hope to welcome you back soon for another pleasant experience. Best regards, Hotel Mercure Wien City Peter Jüngling General Manager

Sheida N. Couples - 8/11/2026 Confirmed reviews ALL

First of all many thanks to the customer-friendly setup: even though the official check-in time is 3 pm, we got our room already at around 1 pm, because it was already ready. Also, I find the Check-out time of 12 pm very convenient. The location was pretty good. Not too far from the Altstadt. The only drawback was the inconveniently not isolated bathroom door in our room. I didn't feel I had any privacy while in the toilet. It felt just like a part of the room.

Dear Sheida N., Thank you for taking the time to share your feedback regarding your recent stay at Mercure Wien City. We are delighted to hear that you appreciated our friendly service and the convenience of early check-in as well as our check-out time. It is always our aim to enhance our guests' experiences. We sincerely apologize for the issue you encountered with the bathroom door. Your comments regarding privacy are important to us, and we will be sure to take them into consideration as we continually evaluate our facilities. Thank you once again for your valuable insights. We hope to welcome you back in the future for an even more enjoyable stay. Best regards, Peter Jüngling General Manager Mercure Wien City

Eric D. C. Couples - 7/28/2026 Confirmed reviews ALL

Dear Eric D. C., Thank you for your positive feedback. We are delighted to hear that you appreciated our convenient location near the city center and metro station. We hope to welcome you back for another enjoyable stay. Best regards, Peter Jüngling General Manager Hotel Mercure Wien City

Oskar A. Solo - 7/27/2026 Confirmed reviews ALL

Dear Oskar A., Thank you for your positive feedback regarding our location and staff service. We appreciate your comments about room cleanliness and bedding options. Your insights are valuable in our ongoing efforts to enhance the guest experience at our hotel. Goodbye, Peter Jüngling General Manager Hotel Mercure Wien City

Web-users rating

Other web-users rate our hotel

916 reviews 9.6/10 Location
904 reviews 6.5/10 Room
888 reviews 9.2/10 Service
18 reviews 7.1/10 WiFi
482 reviews 5.1/10 Comfort
441 reviews 7.8/10 Cleanliness
374 reviews 7.9/10 Breakfast
161 reviews 8.9/10 Vibe

121 reviews 9.7/10 Location
134 reviews 6.8/10 Room
152 reviews 9.7/10 Service
68 reviews 8.1/10 Cleanliness
68 reviews 5.1/10 Comfort
59 reviews 8.1/10 Breakfast
25 reviews 8.6/10 Vibe

114 reviews 9.7/10 Location
101 reviews 6.5/10 Room
123 reviews 9.3/10 Service
63 reviews 7.5/10 Cleanliness
58 reviews 5.6/10 Comfort
44 reviews 8.3/10 Breakfast
22 reviews 8.6/10 Vibe

35 reviews 9.7/10 Location
55 reviews 5.6/10 Room
50 reviews 9.4/10 Service
26 reviews 4.7/10 Comfort
22 reviews 7.6/10 Cleanliness
21 reviews 8.1/10 Breakfast
10 reviews 8.4/10 Vibe
5 reviews 5.1/10 Value

15 reviews 9.3/10 Location
22 reviews 5.6/10 Room
26 reviews 9.4/10 Service
12 reviews 4.9/10 Comfort
8 reviews 7.5/10 Cleanliness
6 reviews 8.1/10 Breakfast
5 reviews 8.6/10 Vibe

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Check-in at Hotel Mercure Wien City is from 03:00 PM, and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Hotel Mercure Wien City regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.