Novotel Wien City

Customer review rating (ALL Rating) 4.4/5 903 reviews

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Aspernbrueckengasse 1, 1020 VIENNA, Austria

Description

Hotel extras

  • Novotel Wien City within walking distance of the city center

  • Executive room with balcony and view of Ringstrasse

  • Children up to 16 years of age stay in parents' room free of charge

  • Jogging path along Danube canal directly in front of hotel

  • Restaurant serving regional and organic-certified dishes

Our accommodation(s)

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Hotel location

Novotel Wien City

Aspernbrueckengasse 1
1020 VIENNA
Austria

GPS:48.213099, 16.382962

Telephone
Fax +43 1 90303555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

FAMILY AND FRIENDS THE SNUGGLY

The modern restaurant offers a selection of regional and international specialties, prepared from fresh, first-class, seasonal ingredients. All dishes can be ordered in three sizes, as a taster, starter or main course

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  903 reviews

TripAdvisor Rating  4.0/5  1,944 reviews

Mostly good hotel close to city center and subway station

Customer review rating 4.0/5

Martin Families - Confirmed reviews ALL

Dear Martin, Thank you for sharing your detailed feedback about your recent stay with us. We are pleased you appreciated our strategic position near public transport options like the Nestroyplatz Underground Station, which offers quick access to Vienna\'s cultural landmarks such as St. Stephen\'s Cathedral. However, we regret any disturbance experienced during your stay. While our soundproof windows and upper floor rooms generally provide peaceful accommodations, we acknowledge urban environments can occasionally present unexpected challenges. Regarding parking, our partner facility offers secure 24-hour access with prior reception registration, though we understand alternative nearby options might appear more cost-effective. Finally, we trust our central location between the Danube Canal and Schwedenplatz enabled you to easily explore Vienna\'s historic centre on foot, as Stephansplatz lies just 14 minutes from our doorstep. We would be honored to welcome you back for a quieter stay in one of our executive rooms with balcony views. Kind regards, Markus Koller, Cluster General Manager

Pleasant stay for a city trip

Customer review rating 4.5/5

Bas D. L. Families - Confirmed reviews ALL

Dear Bas, Thank you for your review. We are thrilled to hear that our staff\'s friendliness and the pristine condition of our rooms contributed to your enjoyment during your stay. Likewise, your appreciation for our competitive pricing compared to other booking platforms is immensely encouraging. However, we noted your comment regarding the absence of clear indications on how to contribute to our environmental efforts. We understand the importance of communicating our sustainable practices effectively and regret any oversight in providing information about our towel reuse program. Finally, our hotel\'s advantageous location, so close to Vienna\'s vibrant city centre and historical sites, is one of the aspects our guests cherish the most. We are pleased that this was a highlight of your city trip. We look forward to welcoming you back. Kind regards, Markus Koller, Cluster General Manager

Fantastic location, exceptional staff and phenomenal breakfast. The rooms are spacious and beautiful.

Customer review rating 5.0/5

Ni… Families - Confirmed reviews ALL

Dear Nikola, Thank you for sharing your detailed feedback about your stay at Novotel Wien City. We are thrilled you chose our hotel for your Vienna visit. We are delighted you appreciated our team's professionalism, particularly Andrea Cordero Sánchez's exceptional service. Our multilingual staff strives to create memorable moments, and we will gladly share your kind words with her. It is equally rewarding to know you enjoyed our breakfast buffet with seasonal offerings and express City Breakfast option. Nonetheless, we regret the leisure facilities didn't fully meet your expectations. While we don't have a pool or sauna, many guests enjoy jogging along the Danube Canal or exploring nearby attractions like Wiener Prater amusement park. Regarding the play area, we appreciate your suggestion and will consider this in future updates to enhance family experiences. Finally, we hope our central location near Schwedenplatz underground station allowed you convenient access to St. Stephen's Cathedral and Vienna's historic heart during your stay. We look forward to welcoming your family back for another comfortable stay. Best regards, Markus Koller, Cluster General Manager

Very nice hotel

Customer review rating 5.0/5

T. T. V. Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your experience with us. We are delighted that you had such a pleasant stay with us. It is great that you appreciated our modern and comfortable facilities, as well as our convenient location near the city center, allowing you to explore Vienna with ease. We hope to have the occasion to welcome you back. Kind regards, Markus Koller, Cluster General Manager

Not best breakfast.

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Dear Guest, Thank you very much for your feedback. We are delighted that you found our rooms clean and appreciated the helpfulness and friendliness of our reception team. Our staff strives to provide excellent service, and it is rewarding to hear that we have made a positive impression. However, we understand that our breakfast selection did not fully meet your expectations, particularly regarding the variety of vegetables. We appreciate you bringing this to our attention, and we will certainly take your comments into consideration as we continuously seek to improve our breakfast offerings to cater to the varied tastes of our guests. It would be a pleasure to welcome you back on another occasion. Kind regards, Markus Koller, Cluster General Manager

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Other web-users rate our hotel

  • 1,173 reviews 9.1/10 Location
  • 1,130 reviews 6.9/10 Room
  • 942 reviews 7.8/10 Service
  • 17 reviews 7.9/10 WiFi
  • 625 reviews 6.7/10 Breakfast
  • 558 reviews 5.9/10 Comfort
  • 518 reviews 7.4/10 Cleanliness
  • 222 reviews 4.3/10 Value

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