Novotel Wien City 4 stars

Name: Novotel Wien City | 4 star hotel Vienna | ALL - ALL
Address: Aspernbrueckengasse 1, Vienna, 1020, AT
Telephone: +431903030
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 1,103 reviews

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Aspernbrueckengasse 1, 1020 Vienna, Austria

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Novotel Wien City

Hotel that makes every moment matter

The Novotel Wien offers modern rooms for the whole family with a balcony and view of the ring road. There is a colorful play area in the lobby for our little guests. You will be spoilt with regional and organic-certified dishes both at the breakfast buffet and in the hotel's own "Family & Friends" restaurant. You can also use the hotel's fitness center 24/7. Ideal for exploring the city, the hotel is located nearby popular Viennese attractions, such as the Prater, the cathedral, and Stephansplatz.

St. Stephen's Square at the center of the Austrian capital also forms the heart of the historic city center surrounded by cafés and shops, and just minutes away from the hotel. The Danube Canal runs alongside the family hotel in Vienna, offering excellent opportunities for running and leisurely strolls. The Urania public education center and observatory is also located nearby.

The main place of interest in Vienna is the Wiener Prater, which offers more than 250 nostalgic attractions for visitors of all ages. This popular landmark is just a few minutes away on public transport.

Welcome to Austria! Enjoy your stay at out 4 star hotel in Vienna: The proximity to St. Stephen's Cathedral, the beautiful running track directly along the Danube Canal, and the hotel restaurant with regional specialties lend the hotel first-class charm.

Roman Krüger, Hotel Management

Hotel extras

Novotel in Vienna within walking distance of the city center
Executive room with balcony and view of the ring road
Children up to 16 years of age can stay for free in their parents' room
Running track along the Danube Canal directly in front of the hotel
Restaurant with regional & organic-certified dishes

Our accommodation(s)

Room

Standard room with 1 bed

2 pers. max
22 m² / 236 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Business room with 1 bed and 1 sofa

2 pers. max
22 m² / 236 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Family room with 1 bed and 1 sofa

4 pers. max
23 m² / 247 sq ft

Bedding 1 x Double sofa bed(s) and 1 x Double bed(s)

See availabilities

Room

Executive room with 1 bed and 1 sofa

4 pers. max
23 m² / 247 sq ft

Bedding 1 x Double sofa bed(s) and 1 x Double bed(s)

See availabilities

Hotel location

Novotel Wien City

Aspernbrueckengasse 1
1020 Vienna
Austria

GPS:48.213099, 16.382962

+43 1 903030

UNDERGROUND U1

Railway station

Access: 200 m / 0.12 mi 2 min walk

WIEN MITTE

Railway station

Access: 3 km / 1.86 mi 15 min walk / 10 min drive

WIENER RINGSTRASSE

Historic monument

Access: 500 m / 0.31 mi 5 min walk / 1 min drive

STADTPARK

Botanical gardens

Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive

CASINO WIEN

Casino

Access: 1.5 km / 0.93 mi 15 min walk / 10 min drive

CINEPLEXX LANDSTR.

Cinema district

Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive

STAATSOPER

Opera/symphony/concert hall

Access: 2 km / 1.24 mi 20 min walk / 10 min drive

MQ MUSEUMSQUARTIER

Museums

Access: 3 km / 1.86 mi 15 min drive

PRATER

Amusement park

Access: 4 km / 2.49 mi 10 min drive

HOFBURG

Historic monument

Access: 4 km / 2.49 mi 20 min walk / 10 min drive

PRATER

Amusement park

Access: 4 km / 2.49 mi 10 min drive

SCHÖNBRUNN

Zoo

Access: 10 km / 6.21 mi 20 min drive

SCHLOSS SCHÖNBRUNN

Historic monument

Access: 10 km / 6.21 mi 20 min drive

HISTORIC CITY CTER

Shopping district

Access: 600 m / 0.37 mi 5 min walk / 5 min drive

HISTORIC CITY CTER

Restaurant and cafe district

Access: 1 km / 0.62 mi 10 min walk / 10 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
100% Non Smoking Property
Room service

Near the property

Car park

FAMILY AND FRIENDS THE SNUGGLY

The modern restaurant offers a selection of regional and international specialties, prepared from fresh, first-class, seasonal ingredients. All dishes can be ordered in three sizes, as a taster, starter or main course

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5 1,103 reviews

Andrew J. Solo - 7/26/2026 Confirmed reviews ALL

I have been making an annual "pilgrimage" to Vienna and probably been staying with you for most of the past 20 years. I return whenever I can because I I love Vienna and have found in the NWC hotel a place where I feel comfortable and well looked after. It has a very friendly but always professional, attitude and ambience and the staff, many of whom I have for years and then seen move on over that period of time, always seem to be replaced by others who are similarly friendly, obliging and welcoming (clearly the staff recruitment and training is of a high standard). In particular I have found in Fatemeh Mahmoudi to be of the greatest help and have already emailed her (since my return) with my repeated thanks (I know she is on holiday at present). I also like to praise the dining and housekeeping teams who are excellent. To give an example: this year I asked for the duvet (which was a little too heavy for me this summer) to be replaced with a simple sheet and within 3 hours it had been changed! to exactly what I wanted. I was also aware this year of a couple of staff (I suspect slightly more senior in their black dresses) who might well have been doing an audit or some form of assessment of the team. The unobtrusive manner they exuded when doing this was excellent and it seemed to me that the staff "team" responded well to them but were totally unthreatened by their presence. All this gives an atmosphere of a well trained, friendly and happy to please team from the moment of arrival to departure. I hope my feedback reaches the team - they thoroughly deserve the praise and appreciation I feel for making this yet another stay with you so memorable. I hope to be back in 2027! I was going to email the previous manager (Markus Koller?) but believe he too has now moved on. If the correct person who should now be addressed is Roman Kruger would you please pass my comments on to him also. Best wishes Andrew J.

Dear Mr. J., Thank you so much for your wonderful feedback and for your very kind words. You are one of our most valued and loyal guests, and we truly look forward to welcoming you back to Vienna and to our hotel every year. Your continued trust and appreciation mean a great deal to us and make us very proud of our team. Thank you also for the lovely shortbread for Fatemeh — she was very happy to receive it. We will make sure your kind words are shared with her and with all our colleagues, including the dining and housekeeping teams. We are delighted to hear that you once again enjoyed your stay and felt well looked after. Feedback like yours is a great motivation for our entire team. We look forward to welcoming you back in 2027. Until then, stay healthy and enjoy a wonderful summer! With warmest regards, Peter Jelinek, Resident Manager & Team

Arya S. Families - 7/22/2026 Confirmed reviews ALL

Dear Arya, It was a pleasure to receive this kind review of your time with us. We are delighted to hear you had a pleasant stay at Novotel Wien City. It’s wonderful that your family enjoyed the spacious room designed for comfort and convenience. Our soundproof windows and ergonomic workspaces aim to create a relaxing environment for both leisure and business travelers. That said, we regret any shortcomings in our dining offerings. Our team strives to provide fresh, seasonal dishes in three portion sizes to suit different appetites, and we’ll share your feedback with the kitchen team. Nonetheless, we’re thrilled our central location near Stephansplatz and the Danube Canal made exploring Vienna’s highlights effortless for you. We hope that you will stay with us again many more times in the future. Best wishes, Peter Jelinek, Resident Manager

Ariel F. Friends - 7/18/2026 Confirmed reviews ALL

Dear Ariel, Thank you very much for your feedback. We’re pleased to know you chose our hotel for your visit to Vienna with friends and appreciate your loyalty as an ALL Accor Classic member. We sincerely regret the challenges encountered with your booking confirmation and any space constraints you experienced. Our reception team is always available to assist with room preferences and special requests to enhance comfort during stays. We hope you were able to enjoy our central location near iconic landmarks like St. Stephen’s Cathedral and the Danube Canal walking paths during your Vienna exploration. The entire team hopes that we will be able to welcome you again. Best regards, Peter Jelinek, Resident Manager

Anita C. Families - 7/9/2026 Confirmed reviews ALL

Dear Anita, Many thanks for sharing your review. It’s wonderful to know your family enjoyed their time with us. We’re delighted our team could assist you throughout your stay and that your room met your comfort needs. Spacious accommodations for families remain a priority for us. That said, we take note of your observations about additional costs and will review this feedback carefully. Finally, we’re thrilled our central position near transit hubs helped you explore Vienna effortlessly. Your recognition of our valued service means a great deal to us. The entire team looks forward to seeing you again in the future. Kind regards, Peter Jelinek, Resident Manager

Charle M. Families - 7/6/2026 Confirmed reviews ALL

I would like to express my sincere appreciation and gratitude for the wonderful experience my family and I had during our stay at Novotel Wien City from 18 to 22 June. From the moment we arrived until our departure, we felt genuinely welcomed and well looked after. The hotel was comfortable and your team’s professionalism made our family stay truly enjoyable. I would especially like to recognize Ms. Shadia, who was responsible for the breakfast restaurant during our stay. Her kindness, warm smile, positive attitude, and exceptional hospitality made every morning a pleasure. She consistently went above and beyond to ensure guests were comfortable and well cared for, and her genuine friendliness created a welcoming atmosphere that stood out throughout our stay. Employees like Shadia are a true asset to your hotel and deserve recognition for the outstanding service they provide. She is a wonderful ambassador for Novotel Wien City, and we hope she receives the recognition she so genuinely deserves. Please extend our heartfelt thanks to her for making our family’s stay even more memorable. Thank you once again to the entire Novotel Wien City team for your excellent hospitality. We look forward to staying with you again on our next visit to Vienna and will gladly recommend your hotel to our family and friends. Kind regards, Charle M. (On behalf of my family)

Dear Charle, We really appreciate this positive review of your recent visit. We are thrilled your family had such a memorable stay with us at Novotel Wien City. It’s wonderful to know our team’s efforts, especially Ms. Shadia’s attentive service during breakfast, contributed to your enjoyment. Your recognition of her hospitality means a lot. We’re also glad our ALL Accor program added value to your experience, and we appreciate your loyalty as a Classic member. Your perfect recommendation score truly motivates us to keep delivering heartfelt service. The entire team looks forward to welcoming you back for a future visit. Kind regards, Peter Jelinek, Resident Manager

Web-users rating

Other web-users rate our hotel

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Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Novotel Wien City, check-in is available from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Wien City regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.