ibis Wien Messe 3 stars

Customer review rating (ALL Rating) 4.3/5 803 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • ALLSAFE certified hotel

  • Direct connection to the airport just 400 meters away

  • Many of attractions nearby

  • Close to Messe Wien and Austria Center Vienna conference centers

  • Free WIFI

Our accommodation(s)

Hotel location

ibis Wien Messe

Lassallestrasse 7a
1020 VIENNA
Austria

GPS:48.222141, 16.397822

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Our bar is always there for you, serving drinks and refreshments, hot drinks and delicious food 24 hours a day, with crisp panini in five tasty variations, also available for takeaway!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  803 reviews

TripAdvisor Rating  4.0/5  1,542 reviews

Well located

Customer review rating 3.5/5

Tina Business - Confirmed reviews ALL

I would probably stay again, the rooms are very simple, but clean, the mattress was not the best, but I managed. Nice selection at the breakfast buffet, had slight issues with check-in, but all good.

Dear Martina K., Thank you for taking the time to tell us about your experience at the ibis Wien Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerhard Tuschetschläger General Manager

Well located and clean rooms

Customer review rating 5.0/5

Sam Solo - Confirmed reviews ALL

The rooms were immaculate and central to trains and bus stations.

Dear Samuel j., We very much appreciate your comments regarding your stay at the ibis Wien Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger General Manager

Convenient stay, terrible mattress

Customer review rating 3.0/5

K. Solo - Confirmed reviews ALL

I'm a frequent visitor at the hotel and expect -and usually get -convenience with a good night's sleep. This time it was convenience only; the mattress of my bed had a proper dent in the middle. Not being able to lay flat on a bed.. I don't know if that is too much to expect.

Dear Katja L., Thank you for taking the time to tell us about your experience at the ibis Wien Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The name and signature on the registration form are a requirement that must be adhered to according to the law. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerhard Tuschetschläger General Manager

Great value

Customer review rating 4.0/5

Mitch Families - Confirmed reviews ALL

Great value for the location, friendly staff helped me out when the airline lost my bag. Breakfast is a bit overpriced for the selection and the hotel could do with a little refurbishment, however I always stay here if I’m in the area

Dear Mitchell D., We very much appreciate your comments regarding your stay at the ibis Wien Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger General Manager

Hotel needs renovation

Customer review rating 3.5/5

Anastasia Friends - Confirmed reviews ALL

Really old hotel, it will be good to make room renovation and add hairdryer (because current is old one and you could spent 20-30 minutes to dry short hair). However, the room is clean, comfortable bed, clean bedclothes, good location, and nice view on the last floor.

Dear Anastasiia S., Thank you for taking the time to tell us about your experience at the ibis Wien Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerhard Tuschetschläger General Manager

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Other web-users rate our hotel

  • 794 reviews 9.2/10 Location
  • 888 reviews 5.9/10 Room
  • 538 reviews 7.9/10 Service
  • 32 reviews 5.5/10 WiFi
  • 452 reviews 7.9/10 Breakfast
  • 432 reviews 7.8/10 Cleanliness
  • 246 reviews 5.6/10 Value
  • 138 reviews 3.6/10 Vibe

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