ibis Wien Messe 3 stars

Name: Economy Hotel Wien Messe - ibis - Accor - ALL
Address: Lassallestrasse 7a, VIENNA, 1020, Austria
Telephone: +431217700
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 456 reviews

Lassallestrasse 7a, 1020 VIENNA, Austria

Description

ibis Wien Messe

Vibrant economy hotel, open to everyone

The ALLSAFE seal guarantees that all precautions have been taken to ensure a safe and relaxing stay. Thanks to our team's optimized cleaning and hygiene measures, you can always feel comfortable with us.

Gerhard TUSCHETSCHLÄGER, Hotel Manager

ibis Wien Messe is in the vicinity of the exhibition and the Prater. You can quickly reach the city center, the Austria Center and the UNO City. The hotel is convenient for trips to the Danube Island or the old Danube and to many interesting destinations in and around Vienna. The airport can be reached by train. In the 158 rooms, contemporary comfort awaits you with no worries in the Austrian capital.

The ibis Wien Messe is located in the immediate vicinity of the exhibition grounds and Prater. With close metro connections, you can quickly reach the downtown, the Austria Center and UNO City. The hotel is conveniently located for excursions to the Danube Island or the old Danube as well as to many interesting destinations in and around Vienna. The airport can be reached directly by train.

Hotel extras

ALLSAFE certified hotel
Direct connection to the airport only 400 meters away
Free time activities within walking distance (Prater, Danube Island)
Conference centres in the vicinity (Messe Wien / Austria Center Vienna)
24/7 free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

The ibis Wien Messe has 158 soundproofed rooms with revolutionary Sweet Bed by ibis beds. Here you sleep undisturbed & enjoy high sleeping comfort. With AC, desk, flat-screen TV and free WiFi.

Room

Standard Room with 1 double bed

2 persons
15 m² / 161 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Courtyard View
Accessible room

Room

Standard Room with 2 single beds

2 persons
15 m² / 161 sq ft

Bedding 1 x Twin bed(s)
Views: City View

Room

MyRoom by Bojan: Café olé

2 persons
15 m² / 161 sq ft

Bedding 1 x Queen size bed(s)
Views: Courtyard View

Room

MyRoom by Nadine: Sherlock

2 persons
15 m² / 161 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

Room

MyRoom by Jeannine: Far Eastern harmony

2 persons
15 m² / 161 sq ft

Bedding 1 x Queen size bed(s)
Views: Courtyard View

Room

MyRoom by Daniela: A place in the country

2 persons
15 m² / 161 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

Room

MyRoom by Patrick: Oasis of Calm

2 persons
15 m² / 161 sq ft

Bedding 1 x Queen size bed(s)
Views: Courtyard View

Room

MyRoom by Gerhard: For Anyone Seeking the Sea

2 persons
15 m² / 161 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

Hotel location

ibis Wien Messe

Lassallestrasse 7a
1020 VIENNA
Austria

GPS:48.222141, 16.397822

Telephone +43 1 217700

+43 1 21770556

Railway station
Highway exit

U1 VORGARTENSTRASSE

Railway station

Access: 500 m / 0.31 mi 3 min walk

U1 PRATERSTERN

Railway station

Access: 500 m / 0.31 mi 5 min walk

A2 => A23

Highway exit

Access: 3 km / 1.86 mi 10 min drive

A22 => A23

Highway exit

Access: 3 km / 1.86 mi 10 min drive

A23 EXIT HANDELSKAI

Highway exit

Access: 3 km / 1.86 mi 10 min drive

WESTBAHNHOF

Railway station

Access: 6 km / 3.75 mi 20 min drive

WIEN HAUPTBAHNHOF

Railway station

Access: 6 km / 3.73 mi 1 hrs walk / 20 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

In summary

On site

Car park
Wheelchair accessible hotel
Air conditioning
Wi-Fi
Breakfast
Bar

BAR

Our bar is always there for you, serving drinks and refreshments, hot drinks and delicious food 24 hours a day, with crisp panini in five tasty variations, also available for takeaway!

Our guest reviews

Convenient location, very good price-quality ratio

Vladimir Solo - 3/14/2023 Confirmed reviews ALL

Floor was cold, no slippers in the room unfortunately. Upon my request for slippers was refused. Budget hotel.

Dear Vladimir I., We very much appreciate your comments regarding your stay at the ibis Wien Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger General Manager

What happened with beds in Ibis?

Regular G. Couples - 2/13/2023 Confirmed reviews ALL

I was in this hotel for several times, great location, close to the city, but my back is still in pain, the beds in hotel are really bad, low quality, cheap foam, which is a nightmare for anyone with a sensitive spine. Too bad. The hotel is currently in the middle of a construction site, which you don't find out when booking. A tram line is being built in front of the hotel, and a building is being demolished next to the hotel.

Dear Galunic M., Thank you for taking the time to tell us about your experience at the ibis Wien Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerhard Tuschetschläger General Manager

Uncomfortable beds, unclean

Kristina Families - 2/12/2023 Confirmed reviews ALL

The breakfast was good, loved the waffles. Beds were uncomfortable, pillows too hard and high. Only were given one big towel per person. Also, room's cleanliness wasn't the best - for example, the door was dirty, my nightside table wasn't cleaned properly, as there were left some gummies from orthodontic braces from previous guests. Not very nice. There was no kettle and tea in the room.

Dear kristina a., Thank you for taking the time to tell us about your experience at the ibis Wien Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerhard Tuschetschläger General Manager

Good stay but online checkin doesn't seem to work.

David Business - 1/24/2023 Confirmed reviews ALL

Restful stay in a well-located hotel, as usual. Good buffet offering. However, the online checkin doesn't seem to work as I had to manually supply all details again on arrival.

Dear David M., Thank you for taking the time to tell us about your experience at the ibis Wien Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerhard Tuschetschläger General Manager

Average stay

Anthony Couples - 1/10/2023 Confirmed reviews ALL

Location was not the best. Duvet was too small and didn't cover two people properly. There was no soap in the toilet for 2 days.

Dear Anthony K., Thank you for taking the time to tell us about your experience at the ibis Wien Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I'm sorry you didn't say anything at the hotel. A blanket for the second person is available in all rooms. we are there for our guests around the clock. A quick phone call would have been enough and the soap would have been exchanged. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerhard Tuschetschläger General Manager

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