ibis Wien Messe 3 stars

Customer review rating (ALL Rating) 4.2/5 1,443 reviews

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Lassallestrasse 7a, 1020 VIENNA, Austria

Description

Hotel extras

  • Located near the city center

  • Direct connection to the airport just 400 meters away

  • Many of attractions nearby

  • Close to Messe Wien and Austria Center Vienna conference centers

  • Free WIFI

Our accommodation(s)

Hotel location

ibis Wien Messe

Lassallestrasse 7a
1020 VIENNA
Austria

GPS:48.222141, 16.397822

Telephone
Fax +43 1 21770556

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Our bar is always open for you, serving beverages, refreshments, hot drinks and tasty dishes around the clock.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,443 reviews

Customer review rating 3.5/5

Skylar A. Couples - Confirmed reviews ALL

Room was small and bathroom not very modern. Shower was extremely small. Curtains did not block the sun light. Tv worked but Netflix did not. Mattress was small for Queen and well used (big indentations) but not the most uncomfortable I’ve slept on. The room and hotel were very clean as far as I could tell. The staff was nice enough. The breakfast buffet was very overpriced so we chose not to eat there. However, it appears process have risen dramatically for food all over Vienna in the last two years.

Dear Guest, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you found the hotel clean and that our staff made a positive impression. At the same time, we are sorry that several aspects of your stay did not fully meet your expectations. Your comments regarding the room size, bathroom, shower, curtains, and mattress are very valuable and will be taken into consideration for future improvements. Regarding the TV, please note that streaming services such as Netflix are not part of our standard offering. We also appreciate your feedback about the breakfast pricing and understand your point of view. Thank you again for your honest and balanced review. We hope to have the opportunity to welcome you again in the future. Sincerely, Daniel Welser General Manager

Customer review rating 4.5/5

Heyes A. Solo - Confirmed reviews ALL

Excellent from start to finish. Easy checkin, staff friendly and helpful. Will stay again.

Dear Guest, Thank you very much for your wonderful feedback. We are delighted to hear that you had an excellent stay from start to finish and that you found the check in process easy and our team friendly and helpful. It is great to know that you would choose to stay with us again. We look forward to welcoming you back soon. Sincerely, Daniel Welser General Manager

Customer review rating 3.5/5

Luca A. Couples - Confirmed reviews ALL

Ok located, good price, ok to good breakfast, nice to have late at night check-in, room was ok, bathroom disappointing

Dear Guest, Thank you very much for your feedback! We are pleased to hear that you had a positive overall experience and appreciated the location, good value for money, breakfast, and the possibility of late night check in. At the same time, we are sorry to learn that the bathroom did not meet your expectations. Your feedback is very valuable and will be shared with our team to review and improve this aspect. Thank you again for your honest comments. We hope to welcome you again in the future. Sincerely, Daniel Welser General Manager

Customer review rating 2.0/5

Pavlo T. Couples - Confirmed reviews ALL

Stayed there before, all was good, but this time the bed was really bad, we couldn’t sleep well. Also, the hotel needs a renovation compared to the other Ibis hotels.

Dear Guest, Thank you for taking the time to share your feedback. We are sorry to hear that your recent stay did not meet your previous positive experiences with us. In particular, we regret that the bed did not provide the comfort you expected, as a good night’s sleep is essential for our guests. We also appreciate your comment regarding the condition of the hotel. Your feedback is valuable and will be taken into consideration for future improvements. Thank you for your continued trust in our hotel, and we hope to have the opportunity to provide you with a better experience during your next stay. Sincerely, Daniel Welser General Manager

Customer review rating 1.5/5

Nikos P. Business - Confirmed reviews ALL

I got an unpleasant experience with an old lady wanted me to leave the table I was working on the coffee shop of the hotel. The staff of ibis did not short this out, so I would considered twice if I ever go back to this hotel

Dear Guest, Thank you for sharing your experience with us. We are very sorry to hear about the unpleasant situation you encountered. This is certainly not the experience we want our guests to have. We also regret that the situation was not resolved by our team at the time, as we always aim to ensure a comfortable and welcoming environment for all our guests. Please accept our sincere apologies for the inconvenience and frustration caused. Your feedback will be addressed with our team to improve how such situations are handled in the future. Thank you again for your honest comments. We hope to have the opportunity to welcome you again and provide you with a much better experience. Sincerely, Daniel Welser General Manager

Other web-users rate our hotel

  • 858 reviews 9.2/10 Location
  • 981 reviews 5.9/10 Room
  • 699 reviews 7.4/10 Service
  • 22 reviews 7.7/10 WiFi
  • 459 reviews 6.8/10 Cleanliness
  • 431 reviews 8.1/10 Breakfast
  • 243 reviews 6.7/10 Value
  • 164 reviews 4.2/10 Vibe

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