ibis Wien Messe 3 stars

Customer review rating (ALL Rating) 4.2/5 1,396 reviews

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Lassallestrasse 7a, 1020 VIENNA, Austria

Description

Hotel extras

  • Located near the city center

  • Direct connection to the airport just 400 meters away

  • Many of attractions nearby

  • Close to Messe Wien and Austria Center Vienna conference centers

  • Free WIFI

Our accommodation(s)

Hotel location

ibis Wien Messe

Lassallestrasse 7a
1020 VIENNA
Austria

GPS:48.222141, 16.397822

Telephone
Fax +43 1 21770556

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Our bar is always open for you, serving beverages, refreshments, hot drinks and tasty dishes around the clock.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,396 reviews

TripAdvisor Rating  3.9/5  1,563 reviews

Customer review rating 4.5/5

Thi H. L. D. Couples - Confirmed reviews ALL

We had a relaxing stay with the hotel. It would be 10/10 if the double bed has a double blanket!

Dear Guest, thank you for your kind words regarding your recent stay. We are pleased to hear that you enjoyed a relaxing experience. We appreciate your feedback about the bedding and will take it into consideration for future improvements. Sincerely, Daniel Welser General Manager

Customer review rating 4.0/5

Michelle N. Families - Confirmed reviews ALL

Close to public transit. Great breakfast.

Dear Guest, thank you for your positive feedback regarding our location and breakfast offerings. We are delighted to hear that you found our proximity to public transit convenient. Your satisfaction is our priority, and we appreciate your kind words. Sincerely, Daniel Welser General Manager

Customer review rating 5.0/5

Harrison B. Friends - Confirmed reviews ALL

We arrived at the Ibis late on our night of check-in and were met by lovely staff at the 24/7 reception desk. The location was located a short walk from the train station which was easy to navigate and also located close to a number of grocery stores and restaurants. The room was spacious with two single beds, a designated table built into the wall and two chairs allowing us to feel right at home. The shower and toilet facilities were clean, with good water pressure and temperature and pressure. We would definitely stay here again!

Dear Guest, Thank you very much for sharing such a detailed and positive review. We are delighted to hear that you felt warmly welcomed by our team at the 24 hour reception, even with your late arrival. It is great to know that you appreciated our convenient location close to the train station, grocery stores, and restaurants, as well as the comfort and layout of your room. We are especially pleased that you felt at home and that the cleanliness of the bathroom, along with the water pressure and temperature, met your expectations. Your kind words truly motivate our entire team. It was a pleasure hosting you, and we would be very happy to welcome you back again on your next visit. Sincerely, Daniel Welser General Manager

Customer review rating 3.0/5

Henry-jean G. Families - Confirmed reviews ALL

It took hall an hour to get our rooms

Dear Guest, Thank you for taking the time to share your detailed feedback. We sincerely apologize for the long waiting time during check in and for the frustration this caused you and your family. A smooth and efficient arrival experience is very important to us, and we regret that on this occasion we did not meet your expectations. We take your comments regarding the organization at the reception and the overall service very seriously. Please be assured that this feedback will be reviewed with our team to improve processes, staffing coordination, and communication during busy periods. We are also sorry that you felt dissatisfied with our sustainability initiatives, as our intention is to implement meaningful measures rather than cause disappointment. On a positive note, we appreciate your comments regarding the room, WiFi, and cleanliness, and we are glad that these aspects of your stay were more satisfactory. We truly regret that your experience did not reflect the level of service we aim to provide. Thank you again for your honest feedback, which helps us identify areas where improvement is needed. We hope you might consider giving us another opportunity in the future to provide you with a better and more pleasant stay. Sincerely, Daniel Welser General Manager

Customer review rating 4.0/5

Michael C. Families - Confirmed reviews ALL

We had a flickering light bulb and said something to the staff. They fixed it immediately and then the next day came up to check to make sure that it was working properly. Shout out to the front desk staff too who were very friendly.

Dear Guest, Thank you very much for your kind review. We are delighted to hear that you found our location convenient and our staff very friendly. We are especially pleased that our team was able to resolve the issue with the flickering light bulb quickly and that they followed up to make sure everything was working properly. Your positive mention of the front desk staff means a lot to us and will gladly be shared with the team. It was a pleasure hosting you, and we hope to welcome you back again soon. Sincerely, Daniel Welser General Manager

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Other web-users rate our hotel

  • 848 reviews 9.4/10 Location
  • 941 reviews 5.8/10 Room
  • 656 reviews 7.3/10 Service
  • 20 reviews 7.4/10 WiFi
  • 441 reviews 6.9/10 Cleanliness
  • 434 reviews 7.8/10 Breakfast
  • 226 reviews 6.1/10 Value
  • 162 reviews 3.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.