ibis Wien Messe 3 stars

Customer review rating (ALL Rating) 4.2/5 1,251 reviews

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Description

Hotel extras

  • Located near the city center

  • Direct connection to the airport just 400 meters away

  • Many of attractions nearby

  • Close to Messe Wien and Austria Center Vienna conference centers

  • Free WIFI

Our accommodation(s)

Hotel location

ibis Wien Messe

Lassallestrasse 7a
1020 VIENNA
Austria

GPS:48.222141, 16.397822

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Our bar is always open for you, serving beverages, refreshments, hot drinks and tasty dishes around the clock.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,251 reviews

TripAdvisor Rating  3.9/5  1,555 reviews

Uneventful

Customer review rating 4.0/5

Roman Couples - Confirmed reviews ALL

The adjacent building is undergoing renovation and I imagine it's rather inconvenient during weekdays. The room would benefit from power sockets closer to the bed. Two people staying in one room deserve more than one singe-size duvet. TV could have been updated about 10 years ago. Other than these unimportant things - a typical slightly aged Ibis in a convenient location. Reasonable value for money and no surprises.

Dear Guest, Thank you for sharing your experience at ibis Wien Messe. We appreciate your understanding regarding the ongoing renovations nearby and acknowledge your feedback about the room amenities, particularly concerning the duvet size and power socket placement. Your comments regarding the television are also noted. We continuously strive to provide a comfortable and convenient stay for all our guests and value your insights on potential improvements. We are glad to hear you found our location and value satisfactory. Sincerely, Gerhard Tuschetschläger General Manager

Clean, quiet, comfy bed, breakfast was average

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Business trip, so I treated myself to one night in a hotel as it was expensive I thought. Had a good stay.

Dear Guest, Thank you for sharing your positive experience. We are pleased to hear you enjoyed the cleanliness, comfort, and quiet atmosphere of our hotel. We appreciate your feedback on the breakfast and will consider it for future improvements. Sincerely, Gerhard Tuschetschläger General Manager

Easy access to the hotel from local station, room quiet

Customer review rating 3.5/5

Olivia W. Couples - Confirmed reviews ALL

A pleasant stay

Dear Guest, Thank you very much for your detailed feedback and for choosing to stay with us during your visit to Vienna! We’re glad to hear that you had a pleasant stay overall and that our team was able to accommodate your request for a quiet room — especially important ahead of the Vienna Half Marathon! We hope your race went well and that you had a great experience in the city. We sincerely apologize for the inconvenience regarding the low soap and shower gel levels at check-in. Your comments have already been shared with our housekeeping team to ensure such details are not overlooked in the future. Thank you also for your positive ratings, especially for our team and the check-out experience. We’re happy to know that booking via the ALL app was straightforward and that you appreciated the easy access from the local station. We hope to welcome you again soon — maybe for the next run! Sincerely, Gerhard Tuschetschläger General Manager

Average Overall

Customer review rating 3.0/5

Anonymous Friends - Confirmed reviews ALL

The room and room service were good, and the hotel is well located. However, all of the front of house staff I encountered across the entire duration of my stay were curt and not particularly welcoming. Unfortunately, this lets the hotel down.

Dear Guest, Thank you very much for taking the time to share your detailed feedback. We are pleased to hear that you appreciated the comfort of your room and our convenient location. At the same time, we are truly sorry that your experience with our front desk team did not meet your expectations. Please accept our sincere apologies for the impression you received. Warm and welcoming service is a core value we strive for, and we regret that we fell short during your stay. We take your comments very seriously and will address them with the team to ensure we improve on our guest interaction and overall friendliness. We also apologize for the issue with the airport taxi transfer and understand how frustrating this must have been, especially after confirming it twice. We will review this process internally to prevent such incidents in the future. Thank you again for your constructive comments. They help us improve and provide a better experience for all our guests. We hope to have another opportunity to welcome you back and offer a much more positive impression. Sincerely, Gerhard Tuschetschläger General Manager

Comfortable stay in good location

Customer review rating 4.5/5

Jude X. Couples - Confirmed reviews ALL

Comfortable beds, Excellent breakfast , good location with two train stations and amusement park in walking distance.

Dear Guest, Thank you so much for your kind words! We\'re delighted to hear that you enjoyed the comfort of our beds, our varied breakfast selection, and the convenience of our location near both train stations and the Prater amusement park. We hope to welcome you back soon for another great stay in Vienna! Sincerely, Gerhard Tuschetschläger General Manager

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Other web-users rate our hotel

  • 852 reviews 9.4/10 Location
  • 973 reviews 5.8/10 Room
  • 636 reviews 7.7/10 Service
  • 33 reviews 6.8/10 WiFi
  • 494 reviews 7.7/10 Breakfast
  • 481 reviews 5.4/10 Comfort
  • 465 reviews 7/10 Cleanliness
  • 260 reviews 6.5/10 Value

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