SO/ Vienna Hotel

I love comfort, but I maybe took big chunk booking Lofty. Apartment is really waste. Still I have missed a desk and to work I had to use dining table. Desk would be great addition. That space would also provide more sockets, as placement now is quite limited and one must pull cables here and there. Lightning in living room is also modest. And it takes time to get used to way how switches work. From this point not best option to book for business trip. Room deserves also some general cleaning, peanuts found in sofa, dust behind bed. Other than that, place was lively and welcoming. Was surprised about number of people around and great atmosphere. Staff needs to pay more attention on details, in this kind of hotel I expect better service. I spent time at reception upon my arrival despite I did online check in, what was not noticed by lady on duty. Check out was without issue. Booked table in restaurant only to find later that window tables are only available to book online. Keep this in mind :) if you plan to have dinner. Breakfast was ok. Again it comes to staff, which seems to lack training and confidence. Dinner was also mediocre, taste great but was not top. I suggested to Chef include more vegetables to be served with meat courses. Better wine for steak (pairing) could be selected. I understand it`s great to promote local but did not help to have French whites and Austrian red when I believe decent whites are found around Austria and great meat would deserve better wine. Keep in mind booking Spa ahead, it`s been busy.

Lovely rooftop bar, fun room with little thoughtful touches that made it perfect! Excellent and efficient service.

I love comfort, but booking Lofty I took huge chunk, this was way to big room. Despite size of room I missed desk, best would be if incorporated in bed room. Without desk there is not so many socket at convenient locations as well as lightning in living room could be brighter. It takes while to get used to how light switches work around the room. A/C in room quite noisy. Weekend in hotel was busy and vibrant, staff friendly, quite change to recent months. I was surprised that despite reservation I could not get table by window in restaurant for dinner, I was told window table only by online reservations. Dinner itself was very nice. I would suggest to include little extra vegetables to meat courses on tasting menu as well as see if red wine with menu can be change for better (I agree going local is in fashion, but to have French white, while better whites can be found in Austria), definitely there nice Italian wines with this characteristics. Also service in restaurant could be better, I see room for training there.

Nice welcome from staff . I used to stay there every month but stopped for 2 years because Of Covid . Upgraded me to a nice room and they were most attentive throughout.

The atmosphere in So Vienna hotel is pleasant and the experience was good

overall all great, this time unfortunately i received a room on a lower floor. excellent breakfast.

It was really great stay But i booked a spa treatment also and i did not get all the treatment i booked because you didn't had a time.

Perfect

modern, clean and perfect location to feel at home in the middle of vienna

They deduct from me without even my permission almost thousand euro and extra €600 and until now I didn’t receive my money back I will suit the hotel in the court

The quality of room was more in the Ibis hotel / youth hostel category rather than premium. The room looked tired, done on the cheap and also was not too clean (female hair was left there probably from previous guest possibly). At this price point quite difficult to accept.

There are all conditions for work, rest and relaxation

this is the 6th time I stay at SO/ Vienna, the hotel is still very good but some furniture elements are a bit dated now, some lamps did not work Also I loved the old herb teas , and Hermès amenities that are no longer there, so still good but attention to details is needed

So/Vienna is located at incredible location, right by the main city attractions, and guests have a wonderful view from the rooms overlooking the St. Stephan cathedral. Breakfast is excellent at the LOFT, restaurant at the top floor - where you can enjoy 360 view of the Vienna.

From the first to the very last minute it was a perfect experience. This is definietly the best hotel in Vienna. Do not miss the bar and restaurant at the 18th floor (even if you are not a resident of the hotel).