SO/ Vienna

Customer review rating (ALL Rating) 4.6/5 3,184 reviews

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SO/ Vienna - Image 1
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Praterstrasse 1, 1020 VIENNA, Austria

Description

Hotel extras

  • All hotel rooms and suites offer an impressive view over the rooftops of Vienna.

  • Ideal location in the heart of the city

  • Spa with sauna, steam bath, whirlpool, relaxation area and gym (complimentary access)

  • The LOFT Restaurant, Bar & Lounge with 360° views of the city

  • Eight meeting rooms for every occasion with natural lighting

Our accommodation(s)

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Hotel location

SO/ Vienna

Praterstrasse 1
1020 VIENNA
Austria

GPS:48.212654, 16.379287

Telephone
Fax +43 1 906162000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DAS LOFT

Enjoy haute cuisine in a top Viennese restaurant looking out over the city rooftops: innovative dishes using the finest local ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,184 reviews

TripAdvisor Rating  4.5/5  2,953 reviews

Certificate of excellence 2025

Not really 5 stars …

TripAdvisor rating 3.0/5

GrandTour47653101784 TripAdvisor review

We stayed there for Christmas with my family and we were beyond disappointed to say the least. First of all, although the rooms are spacious, the “Black Suite” takes after its name by being terribly lit, and the pressure of the shower is not great. The breakfast staff is not hospitable at all, they seem almost bored in the morning, and the food is not only bad but the portions are ridiculously small - eggs Benedict is actually 1 egg…Also, I would not recommend to order room service as it’s tasteless. Overall I think that this hotel does not deserve 5 stars rating.

Beautiful hotel, but must remember to prioritise residents

TripAdvisor rating 4.0/5

Jacko5483 TripAdvisor review

A beautiful contemporary hotel, staff are great, so knowledgeable and welcoming. A nice touch was the private taxi service arranged by the hotel for us to and from the airport on request. However after a long day travelling with two children, I was disappointed that the restaurant couldn’t accommodate us as hotel residents without pre-booking, not something I would expect from a five star hotel. Especially as there were lots of tables empty, and it seemed that the issue may be with staffing rather than availability. We decided to get some drinks and order room service instead, however it was lacking, the bao buns were inedible, lukewarm and far too much mayo. The burgers on the second night were great though! Breakfast was great, staff again were lovely and engaging. Especially a lovely gentleman from Japan we talked to! However again it seemed that turnaround for tables was lacking and we had to wait for a table in the restaurant area on the first day, despite a lovely table which would have been more than adequate for us being available next to the juice bar on the other side of the bar. Bearing in mind I booked this hotel for the breakfast and views and assume other people will do too, where you’re seated is important. And again as a five star hotel I did find this lacking. Overall it was a great stay, with a few minor improvements would be fabulous. I can’t fault the staff or the facilities, just the logistics of a few things.

Customer review rating 4.5/5

Alejandro R. Couples - Confirmed reviews ALL

Nice experience

Dear Alejandro R., Thank you very much for your 9/10 rating. We truly appreciate your positive feedback and are delighted you enjoyed your stay. We hope to welcome you back to SO/ Vienna again soon. Warm regards, your SO/ Vienna team

Customer review rating 5.0/5

Eti H. Families - Confirmed reviews ALL

Enjoy the hotel very much!

Dear Ms. H., Thank you very much for taking the time to share your wonderful feedback with us. We are delighted to hear that you enjoyed your stay and appreciated our hotel as well as the friendliness of our team. Your kind words are a great motivation for all of us. We truly hope to have the pleasure of welcoming you and your family back to SO/ Vienna in the near future. Kind regards, SO/ Vienna Management

Customer review rating 5.0/5

Ivana V. Business - Confirmed reviews ALL

highly professional

Dear Ms V., Thank you very much for sharing your wonderful feedback with us. We are delighted to read that you enjoyed our central location, the view from our restaurant, and our service. Your kind words are truly appreciated and will be shared with the entire team. We hope to have the pleasure of welcoming you back to SO/ Vienna again very soon. Kind regards, SO/ Vienna Management

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Other web-users rate our hotel

  • 1,478 reviews 9.7/10 Location
  • 2,490 reviews 8.3/10 Room
  • 2,067 reviews 8.4/10 Service
  • 14 reviews 7.8/10 WiFi
  • 957 reviews 8.3/10 Breakfast
  • 765 reviews 8.9/10 Vibe
  • 602 reviews 7.8/10 Amenities
  • 558 reviews 7.5/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.