SO/ Vienna

Customer review rating (ALL Rating) 4.6/5 3,212 reviews

Best price
guarantee
SO/ Vienna - Image 1
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Praterstrasse 1, 1020 VIENNA, Austria

Description

Hotel extras

  • All hotel rooms and suites offer an impressive view over the rooftops of Vienna.

  • Ideal location in the heart of the city

  • Spa with sauna, steam bath, whirlpool, relaxation area and gym (complimentary access)

  • The LOFT Restaurant, Bar & Lounge with 360° views of the city

  • Eight meeting rooms for every occasion with natural lighting

Our accommodation(s)

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Hotel location

SO/ Vienna

Praterstrasse 1
1020 VIENNA
Austria

GPS:48.212654, 16.379287

Telephone
Fax +43 1 906162000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DAS LOFT

Enjoy haute cuisine in a top Viennese restaurant looking out over the city rooftops: innovative dishes using the finest local ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,212 reviews

TripAdvisor Rating  4.5/5  2,917 reviews

Certificate of excellence 2025

Perfect

TripAdvisor rating 5.0/5

Meliymay Families - TripAdvisor review

This hotel is totally fabulous.. perfect location .. superb rooms . Lovely gym polite and very pleasant staff ( and that is everyone ) and a magnificent rooftop bar and restaurant. In fact so many positives … I don’t have room to list them . My favourite hotel in Vienna .

Dear Meliymay, Thank you so much for your glowing review! We’re truly delighted to hear that you had such a fabulous experience at SO/ Vienna — from the location and rooms to the gym, rooftop, and especially our team. Your kind words mean a great deal to all of us, and we’re honored to be your favorite hotel in Vienna. We can’t wait to welcome you back again soon. Warm regards Christian E. Klaus General Manager SO/ Vienna

Great expectations, but different reality

Customer review rating 3.0/5

Josip C. Business - Confirmed reviews ALL

The view from the room is excellent, the breakfast is very decent and correct, the staff is very polite. It is greatly advertised, but the room is in need of renovation. The walls are cracked and damaged, it is clear that needs complete renovation and modernization, especially in the bathroom. There is no carpet in the room, and there were no slippers for both guests.

Dear Mr. C., Thank you for sharing your feedback. We are pleased to hear you appreciated the excellent view, breakfast, and the polite service of our team. We understand your concerns and have passed your comments regarding maintenance and comfort to our management for further attention. We truly appreciate your honesty and hope to welcome you again for an improved experience. Kind regards, SO/ Vienna Management

Good design

Customer review rating 4.5/5

Karina A. Couples - Confirmed reviews ALL

Nice spa centre

Dear Ms. A., Thank you very much for your lovely feedback. We’re delighted to hear you enjoyed the design of SO/ Vienna and had a relaxing time at our spa – it\'s always a pleasure when our guests take full advantage of our wellness facilities. We hope to welcome you back again soon for another stylish and rejuvenating stay in Vienna. Warm regards SO/ Vienna Management

Fantastic stay

Customer review rating 4.5/5

Jamie Couples - Confirmed reviews ALL

We were met by welcoming staff, immediately our bags were put in our room for us as we checked in. The decor of the room was fantastic and the view of the city from our room was stunning. Our bed was spacious and comfortable and allowed for some of the best rest I've had recently. Fast forward to breakfast and the buffet breakfast was delicious with so many options available and then there is the hot food menu. This accompanied by the view from the top of the vienna giving you a 360 view of vienna has to be my favourite ever breakfast spot. Staff were attentive and friendly and nothing was too much for them. We felt accommodated throughout and felt gutted when it was the end of our stay.

Dear Mr. M., Thank you so much for your glowing review and for choosing SO/ Vienna for your recent stay. We’re truly delighted to hear that your experience with us was a fantastic one from start to finish. We’re equally pleased to hear that our team made you feel welcome and well cared for throughout your stay. Your feedback is the highest compliment we could receive and will be shared with the team as a great source of motivation. We very much hope to welcome you back to SO/ Vienna soon – perhaps for an even longer stay next time. Warm regards, SO/ Vienna Management

Affordable LUXURY in Vienna

TripAdvisor rating 5.0/5

xtax2014 TripAdvisor review

It's a habit I took recently, staying at SO's concept hotels of Accor. I must say, this is the pinnacle of Accor own product, never deceiving. And SO Vienna was at his best. Beyond beautiful high-tech design, cubistic architecture, and seamless cardboards, sliding doors inside the rooms and suites, you are surrounded by technology and futuristic appliances & furniture. We were simply overwhelmed by the perfect details, straight from the entrance to the very last detail in the rain shower. The best is here to come : ALL of the staff, was so polite & helpful, from the ballet parking personnel, through the reception, to the room service department, cleaning staff and restaurant/bar ones. I have some names that I definitely want to express our gratitude , and they are Mrs Sofia Elena Bryant ( front office manager ), Mrs Maria Gavea ( front office receptionist), Mrs Roxana ( front office manager , can't remember family name), Mr Tianhao Xu (receptionist) and Miss Elizaveta Nechaeva ( receptionist trainee). The feeling of home away from home was obvious and we felt absolutely pampered during the whole stay. An to be frank, I will always try to book our SO Stay Suite, as the most enviable package of the SO Vienna. The bar & restaurant were also splendid, offering beyond the smashing perspective of Vienna City, some delightful dishes, allowing breakfast to lunch and dinner. On weekends , some fantastic parties are held on this panoramic emplacement. Absolutely the spot to be !!!

Dear Xtax2014, Thank you very much for your detailed and enthusiastic review! It’s a true pleasure to read how much you enjoyed your experience at SO/ Vienna — from our design and technology to the warm hospitality provided by our team. Your kind words about Sofia Elena Bryant, Maria Gavea, Roxana, Tianhao Xu, and Elizaveta Nechaeva mean a lot, and we will certainly share your appreciation with them. We’re especially happy to know that you felt pampered and at home throughout your stay. We look forward to welcoming you back to your SO Stay Suite and hope your next visit will be just as memorable. Warm regards Christian E. Klaus General Manager SO/ Vienna

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Other web-users rate our hotel

  • 1,496 reviews 9.8/10 Location
  • 2,478 reviews 8.5/10 Room
  • 2,053 reviews 8.4/10 Service
  • 14 reviews 7.4/10 WiFi
  • 956 reviews 8.4/10 Breakfast
  • 900 reviews 7.7/10 Comfort
  • 814 reviews 9/10 Vibe
  • 619 reviews 8.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.