Mercure Grand Hotel Biedermeier Wien 4 stars

Customer review rating (ALL Rating) 4.4/5 1,526 reviews

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Mercure Grand Hotel Biedermeier Wien - Image 1
Mercure Grand Hotel Biedermeier Wien - Image 2
Mercure Grand Hotel Biedermeier Wien - Image 3
Mercure Grand Hotel Biedermeier Wien - Image 4
Landstrasser Hauptstrasse 28, 1030 VIENNA, Austria

Description

Hotel extras

  • Hotel building under heritage protection

  • Prime location in the historic Sünnhof Passage, close to major attractions

  • Fitness center and wellness area with sauna

  • Free private parking spaces

  • Two restaurants serving traditional Viennese cuisine

Our accommodation(s)

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Hotel location

Mercure Grand Hotel Biedermeier Wien

Landstrasser Hauptstrasse 28
1030 VIENNA
Austria

GPS:48.204055, 16.388774

Telephone
Fax +43 1 71671503

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,526 reviews

Customer review rating 5.0/5

Cut R. R. Q. Families - Confirmed reviews ALL

Room always clean, all staff are excellent. The only not convenient is WC separated with bathroom

Customer review rating 5.0/5

Roddie A. Couples - Confirmed reviews ALL

We spent 5 nights in this lovely hotel, situated in a building that had lots of charm. We booked a Privilege Room. The room was large and spotlessly clean. It had good storage and, most importantly, a super-comfortable bed. The facilities in the hotel were excellent. The breakfast was first class and had everything that you could want - from fruit & breads, cooked & cold foods and great coffee & juices. All of the staff that we met were both friendly & professional and very responsive - for example, we had a small issue with the shower and it was sorted immediately, with absolutely no hassle. The area that the hotel is situated in is perfect, both for access to & from the airport and also for exploring the beautiful city of Vienna. The local train station (Wien Mitte - Landstrasse) is only 5 minutes walk away and is a hub for many metro lines. Locally, we ate in three restaurants, Bella Compagnia Erdbergstraße (see our separate Google review), The Golden Harp (a lovely Irish bar) and Trattoria Pergola . All were excellent and all were within easy walking range. We would highly recommend a stay at the Grand Hotel Biedermeier.

Dear Mr. A., Thank you very much for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant stay and that both our team and breakfast contributed positively to your experience. We are also pleased that our central location added to the convenience of your stay, with a variety of restaurants and attractions within easy reach. Should there be anything we can do to make your next stay even more comfortable, or if you have any further suggestions, please do not hesitate to contact us. We look forward to welcoming you back again soon. With kind regards, Cho Guest Relations Manager

Customer review rating 5.0/5

Warairat S. Couples - Confirmed reviews ALL

Near public transport, beautiful design hotel, polite and welcoming staffs

Dear Mrs. S., Thank you so much for taking the time to share your kind feedback with us, and for choosing our hotel to celebrate such a special occasion. We are truly delighted to hear that you had a pleasant stay. It means a great deal to us that we could be part of your celebration, and that our team and location helped make your experience even more enjoyable. If there is anything we can prepare for you in advance, or any personal preferences you would like us to take care of for your next visit, please feel free to let us know. It would be our genuine pleasure to make your future stay even more special. We sincerely look forward to welcoming you back again soon. With warmest regards, Cho Guest Relations Manager

Customer review rating 3.5/5

Stuart C. Friends - Confirmed reviews ALL

A well located hotel just outside the old city centre. Plenty of cafe's, shops and bars nearby and great for the Landstrasse train station. Hotel a little dated now but clean and very friendly staff.

Dear Mr. C., Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant stay and that our location and staff contributed positively to your experience. At the same time, we are sorry to learn that the breakfast pricing did not meet your expectations. We understand your concerns and would like to clarify that our breakfast is offered as a buffet, which is reflected in the pricing compared to à la carte options. If there is anything further we can do to make your next stay more comfortable, or if you have any preferences for your future visit, please do not hesitate to contact us. We hope to have the pleasure of welcoming you back again. With best regards, Cho Guest Relations Manager

Customer review rating 5.0/5

Teuku H. Families - Confirmed reviews ALL

Nice clean room, fast check in

Dear Mr. H., Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant stay and that our staff contributed positively to your experience. If there is anything we can do to make your next stay more comfortable, or if you have any preferences for your future visit, please do not hesitate to contact us. We hope to have the pleasure of welcoming you back again. With best regards, Cho Guest Relations Manager

Other web-users rate our hotel

  • 1,520 reviews 9.7/10 Location
  • 1,645 reviews 6.2/10 Room
  • 1,354 reviews 9.2/10 Service
  • 30 reviews 6.6/10 WiFi
  • 826 reviews 8.7/10 Breakfast
  • 497 reviews 7.5/10 Cleanliness
  • 45 reviews 7.9/10 Wellness Area

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