Mercure Grand Hotel Biedermeier Wien 4 stars

Customer review rating (ALL Rating) 4.3/5 1,387 reviews

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Mercure Grand Hotel Biedermeier Wien - Image 1
Mercure Grand Hotel Biedermeier Wien - Image 2
Mercure Grand Hotel Biedermeier Wien - Image 3
Mercure Grand Hotel Biedermeier Wien - Image 4
Landstrasser Hauptstrasse 28, 1030 VIENNA, Austria

Description

Hotel extras

  • Hotel Garage

  • Sauna & Fitness free of charge

  • Two restaurants international & traditional

  • Green terrace

  • Biedermeier Alley with shops

Our accommodation(s)

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Hotel location

Mercure Grand Hotel Biedermeier Wien

Landstrasser Hauptstrasse 28
1030 VIENNA
Austria

GPS:48.204055, 16.388774

Telephone
Fax +43 1 71671503

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

WINTERGARTEN

Enjoy the world famous Viennese Cuisine in this romantic a-la-carte restaurant with an idyllic garden terrace. An exquisite selection of Austrian delights, seasonal delicacies and international specialties are on offer for lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,387 reviews

TripAdvisor Rating  4.1/5  1,773 reviews

Good location, clean, excellent customer service. Comfortable room and bed.

Customer review rating 5.0/5

Sandra Couples - Confirmed reviews ALL

We enjoyed our stay very much. The hotel is well located, the customer service is excellent. The room was comfortable, and clean.

Dear Mrs. Sandra, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant stay and that our staff contributed positively to your experience. If you have any suggestions for improvement or any preferences for your next visit, please do not hesitate to contact us. We would love the opportunity to welcome you back in the future. With best regards, Chorkeaw Kerschbaummayr Guest Relations Manager

Great location, would stay again

Customer review rating 4.5/5

Rebecca Business - Confirmed reviews ALL

The hotel is clean and comfortable. We had a suite, it was a good size. The bathroom was modern and clean. The staff are helpful and friendly. The hotel is located an easy 20 min walk from the city centre-St Stephen's cathedral, etc, public transport is very close and the surrounding area is pleasant with shopping, coffee shops and restaurants.

Dear Mrs. Rebecca, Thank you very much for your feedback. We are delighted to hear that you had a pleasant stay with us and that our staff contributed positively to your experience. Indeed, our hotel is located approximately a 15- to 20-minute walk from the city center. While this may seem like a long walk, the scenic views of nature and the historical buildings along the way make it an enjoyable experience. We hope you had the chance to stroll through the Stadtpark, one of Vienna’s beautiful city parks. If you have any further suggestions on what we can improve or any preferences for your next visit, please do not hesitate to contact us. With best regards, Chorkeaw Kerschbaummayr Guest Relations Manager

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I am a regular user of Biedermeier. I like its location, rooms are spacious and clean and the staff is friendly

Dear Mr. D., Thank you very much for your feedback. We are delighted to hear that you had another pleasant stay with us and that our staff contributed positively to your experience. If you have any suggestions for improvement or any preferences for your next visit, please do not hesitate to let us know. We look forward to the opportunity to welcome you back again. With best regards, Chorkeaw Kerschbaummayr Guest Relations Manager

Very cold room

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

This hotel would be okay in the summer, but in the winter, the rooms were too cold. Luckily we could change the room.

Dear Mrs. Z., Thank you very much for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay but are glad that you were able to change rooms. Your feedback is important to us. If you have any further suggestions for improvement, please do not hesitate to contact us. We look forward to welcoming you again soon. With best regards, Chorkeaw Kerschbaummayr Guest Relations Manager

For a good stay in Vienna, Hotel Biedermeier is recommended

Customer review rating 5.0/5

Pierre Business - Confirmed reviews ALL

Very friendly, service orientated and nice clean rooms. excellent breakfast, very nice staff

Dear Mr. Pierre, Thank you very much for your feedback. We are delighted to hear that you had another pleasant stay with us and that our staff contributed positively to your experience. If you have any suggestions for improvement or any preferences for your next visit, please do not hesitate to let us know. We look forward to the opportunity to welcome you back again. With best regards, Chorkeaw Kerschbaummayr Guest Relations Manager

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Other web-users rate our hotel

  • 1,327 reviews 9.6/10 Location
  • 1,449 reviews 6/10 Room
  • 1,191 reviews 8.9/10 Service
  • 30 reviews 5.7/10 WiFi
  • 805 reviews 8.6/10 Breakfast
  • 435 reviews 7/10 Cleanliness
  • 28 reviews 7.4/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.