Mercure Grand Hotel Biedermeier Wien 4 stars

Customer review rating (ALL Rating) 4.3/5 1,429 reviews

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Mercure Grand Hotel Biedermeier Wien - Image 1
Mercure Grand Hotel Biedermeier Wien - Image 2
Mercure Grand Hotel Biedermeier Wien - Image 3
Mercure Grand Hotel Biedermeier Wien - Image 4
Landstrasser Hauptstrasse 28, 1030 VIENNA, Austria

Description

Hotel extras

  • Hotel Garage

  • Sauna & Fitness free of charge

  • Two restaurants international & traditional

  • Green terrace

  • Biedermeier Alley with shops

Our accommodation(s)

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Hotel location

Mercure Grand Hotel Biedermeier Wien

Landstrasser Hauptstrasse 28
1030 VIENNA
Austria

GPS:48.204055, 16.388774

Telephone
Fax +43 1 71671503

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

WINTERGARTEN

Enjoy the world famous Viennese Cuisine in this romantic a-la-carte restaurant with an idyllic garden terrace. An exquisite selection of Austrian delights, seasonal delicacies and international specialties are on offer for lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,429 reviews

TripAdvisor Rating  4.0/5  1,765 reviews

Good location

Customer review rating 3.5/5

Jason H. Families - Confirmed reviews ALL

Nice hotel, good location to allow access to public transport

If you are in a wheelchair or mobility scooter this is not the hotel for you

TripAdvisor rating 4.0/5

sam0pc1 Solo travel - TripAdvisor review

The hotel is very old, although being refurbished but because of it’s age it is not very disabled friendly. I hired a mobility scooter to enable me to get around over the 3 days but I was unable to use it after my first disastrous experience. There are old cobbled steps outside and an impossibly steep ramp that was too dangerous, the scooter got stuck in both directions and embarrassingly I had to get help both times just to get it off of the ramp. Anyway, back to the hotel, it was in a quiet area, I didn’t feel near enough to all the Christmas markets/ the centre that I wanted to see so I ended up getting taxis everywhere. Before going I had emailed the hotel a couple of times and got no response which is frustrating. The first room I was put in felt very oppressive, dark and gloomy so I asked if I could change. They said nothing else was available. After going to grab something to eat ( limited menu but lovely friendly staff) when I went back to Reception different people were on so I asked again about changing rooms and was offered a Prestige room ( at extra cost of course) which I took and was much happier with, despite the view of building works. The big plus was I have never slept so well, the bed, pillows etc were super comfy and I slept the whole night for the first time in years!

Shabby, obsolete

Customer review rating 1.0/5

Tibor Couples - Confirmed reviews ALL

Highly priced, obsolete, rather 2 to 3-star hotel. Cold room, where the air-conditioning was unable to elevate the temperature beyond 16 C, and blankets were suitable only for a hot summer stay. We do hope that we did not catch a flu. The toilet sized for small kids.

well located

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

friendly, flexible

Tiny unsuitable attic room

TripAdvisor rating 2.0/5

Cath D Families - TripAdvisor review

My sister and I visited Vienna for a short Christmas break. Sadly we were given a small attic bedroom with sloping ceilings and beds that were very close together. I had no table to put anything. There was nowhere really to put the kettle. We had to kneel in the shower otherwise we crashed our heads on the sloped ceiling. The beds were comfortable and the hotel is central. The staff were friendly but the room was unsuitable.

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Other web-users rate our hotel

  • 1,306 reviews 9.7/10 Location
  • 1,428 reviews 6.1/10 Room
  • 1,161 reviews 8.9/10 Service
  • 24 reviews 7.8/10 WiFi
  • 808 reviews 8.7/10 Breakfast
  • 440 reviews 6.9/10 Cleanliness
  • 333 reviews 4.9/10 Amenities
  • 52 reviews 9/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.