Mercure Grand Hotel Biedermeier Wien 4 stars

Customer review rating (ALL Rating) 4.4/5 1,426 reviews

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Mercure Grand Hotel Biedermeier Wien - Image 1
Mercure Grand Hotel Biedermeier Wien - Image 2
Mercure Grand Hotel Biedermeier Wien - Image 3
Mercure Grand Hotel Biedermeier Wien - Image 4
Landstrasser Hauptstrasse 28, 1030 VIENNA, Austria

Description

Hotel extras

  • Hotel building under heritage protection

  • Prime location in the historic Sünnhof Passage, close to major attractions

  • Fitness center and wellness area with sauna

  • Free private parking spaces

  • Two restaurants serving traditional Viennese cuisine

Our accommodation(s)

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Hotel location

Mercure Grand Hotel Biedermeier Wien

Landstrasser Hauptstrasse 28
1030 VIENNA
Austria

GPS:48.204055, 16.388774

Telephone
Fax +43 1 71671503

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,426 reviews

TripAdvisor Rating  4.1/5  1,810 reviews

Certificate of excellence 2025

Customer review rating 2.0/5

Diana R. C. Friends - Confirmed reviews ALL

We had to request slippers upon arrival as none were provided, and instead of delivering them, we were asked to collect them from reception. The same happened with the portable heater, despite the room being very cold, the heater in the bathroom is only working at night. The room was very old, and the bed and pillows were uncomfortable. Cleanliness was below standard, only towels were changed and the room was not vacuumed. Additionally, the receptionist asked at check-in whether we wanted daily room service, which felt inappropriate for a 4 star hotel.

Customer review rating 2.5/5

Erika B. Families - Confirmed reviews ALL

It was impersonal: earlier we felt that we are valued guest, now there is no such things happened- no greetings in the room, however, every year we spend days in the hotel. This hotel is outpricing us slowly, insane prices in general

Customer review rating 5.0/5

Salim B. Families - Confirmed reviews ALL

Friendly, helpful

Customer review rating 5.0/5

Maria L. Families - Confirmed reviews ALL

Had a family mezzanine room. It was clean comfortable and quiet.

Customer review rating 4.0/5

John I. Couples - Confirmed reviews ALL

Friendly welcoming staff at reception. Clean comfortable room which was spacious. Hotel in good location near the CAT station. Room was hot and we were unable to turn the heating off to a suitable temperature but we opened the windows. Breakfast good too.

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Other web-users rate our hotel

  • 1,452 reviews 9.7/10 Location
  • 1,555 reviews 6/10 Room
  • 1,278 reviews 9.1/10 Service
  • 30 reviews 5.8/10 WiFi
  • 834 reviews 8.8/10 Breakfast
  • 464 reviews 7.1/10 Cleanliness
  • 55 reviews 8.7/10 Bar
  • 40 reviews 7.7/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.