Mercure Grand Hotel Biedermeier Wien 4 stars

Customer review rating (ALL Rating) 4.4/5 1,484 reviews

Mercure Grand Hotel Biedermeier Wien - Image 1
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Description

Hotel extras

  • Hotel building under heritage protection

  • Prime location in the historic Sünnhof Passage, close to major attractions

  • Fitness center and wellness area with sauna

  • Free private parking spaces

  • Two restaurants serving traditional Viennese cuisine

Our accommodation(s)

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Hotel location

Mercure Grand Hotel Biedermeier Wien

Landstrasser Hauptstrasse 28
1030 VIENNA
Austria

GPS:48.204055, 16.388774

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,484 reviews

Customer review rating 5.0/5

Christopher P. Families - Confirmed reviews ALL

Excellent location and staff

Dear Mr. P., Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant stay and that our location and team contributed positively to your experience. Should you have any further suggestions on how we can improve, or if you have any preferences for your next visit, please do not hesitate to contact us. We would be more than happy to assist you. We look forward to welcoming you back again in the future. With best regards, Cho Guest Relations Manager

Customer review rating 4.0/5

Dragan M. Couples - Confirmed reviews ALL

Everything was fine, nice stuff, good and confortable room. Heating was strange to adjust but it was not too big problem. Garage is too expensive comparing to P&R garages (cost for one night as 4-5 days in public garage).

Dear Mr. M., Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a pleasant stay and that our staff contributed positively to your experience. However, we regret to hear that the price of our garage did not meet your expectations. Please note that our hotel offers parking directly at the hotel, and prices may differ compared to park-and-ride facilities located outside the city center. For guests who are staying longer and do not plan to use their car frequently during their stay, we often recommend park-and-ride options as an alternative. On the other hand, many guests prefer the convenience of using our on-site garage when they plan to use their car regularly during their stay. If there is anything else we can do to make your next stay more comfortable, please do not hesitate to contact us. We hope to have the opportunity to welcome you back again in the future. With best regards, Cho Guest Relations Manager

Customer review rating 4.0/5

Christine C. Business - Confirmed reviews ALL

Hotel well situated, everything easily accessible. Hotel confortable and quiet, a bit old-fashioned. Personal is very nice and helpful Good restaurant and breakfast buffet with a lot of choice

Customer review rating 4.5/5

Colin H. Couples - Confirmed reviews ALL

With only a ten minute walk from Wein mitte station so it's convenient for mainline trains and metro.Nice size room and the staff were ever so helpful.

Customer review rating 3.5/5

Javier P. Business - Confirmed reviews ALL

The temperature of the hotel was too high and I spent the night hearing water dripping from the ceiling... Not my best experience.

Dear Mr. P., Thank you for taking the time to share your feedback with us. We sincerely regret any inconvenience you experienced during your stay. Regarding the room temperature, please allow us to clarify that our hotel operates with a central heating system, which is set to a standard temperature for all rooms. While individual temperature adjustment is unfortunately not available, the heating can be turned off via the in-room control panel should the room feel too warm. We apologize if this was not communicated clearly during your stay. We truly appreciate your feedback and regret that this visit did not fully meet your expectations. Should you have any further suggestions or preferences, please do not hesitate to contact us. With best regards, Cho Guest Relations Manager

Other web-users rate our hotel

  • 1,489 reviews 9.7/10 Location
  • 1,620 reviews 6.1/10 Room
  • 1,318 reviews 9.2/10 Service
  • 29 reviews 4.7/10 WiFi
  • 830 reviews 8.7/10 Breakfast
  • 485 reviews 7.4/10 Cleanliness
  • 41 reviews 8.4/10 Wellness Area

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