Mercure Grand Hotel Biedermeier Wien

Mercure Grand Hotel Biedermeier Wien 4 stars

Customer review rating (ALL Rating) 4.5/5 1,024 reviews

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Hotel extras

  • Hotel Garage

  • Sauna & Fitness free of charge

  • Two restaurants international & traditional

  • Green terrace

  • Biedermeier Alley with shops

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Grand Hotel Biedermeier Wien

Landstrasser Hauptstrasse 28
1030 VIENNA
Austria

GPS:48.204055, 16.388774

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

WINTERGARTEN

Enjoy the world famous Viennese Cuisine in this romantic a-la-carte restaurant with an idyllic garden terrace! An exquisite selection of Austrian delights, seasonal delicacies and international specialties are on offer for lunch and dinner.

Our accommodation(s)

Choose between Classic Biedermeier Twin Rooms (comfortable room with separate beds); Junior Suite with 2 twin beds (large room with extra seating area); Biedermeier Suite with 1 double bed (living room and one bedroom, large writing desk); Deluxe Rooms with 1 queen size bed; Deluxe Rooms with 1 king size bed. All rooms are air-conditioned and have high speed Internet

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,024 reviews

TripAdvisor Rating  4.0/5  1,670 reviews

Not a 4 star hotel

TripAdvisor rating 2.0/5

E4124UWjosephk TripAdvisor review

Checked at 12 and found the receptionist very cold. We stayed on the third floor which involved taking a lift, up a flight up steps and then a further two flights of stairs. The room was strange and more suited to a family then a couple as it had a living room and two bedrooms. Coffee machine didn't work. The bed was like a slab of concrete and I had a very poor night's sleep. Toke a shower in the morning only to crack my head of the roof joists twice and I am only 5 ft 8. Th The shower head wouldn't stay up and one had to hold it over oneself. Had dinner one night in the restaurant the waitress was rude and uninterested. The food was cold,disgusting and over priced. Breakfast had a good selection on offer, the fired eggs and bacon are soaked in oil. Bar and breakfast staff were genuinely friendly all remains staff were cold. This is more a 2 star hotel and would not be staying here again.

The perfect stay

Customer review rating 5.0/5

Katherine Business - Confirmed reviews ALL

Highly recommend, the perfect stay, excellent staff, rooms perfect, quiet.

Well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

clean, in an interesting old house, modestly but sufficiently equipped.

HotelHow an hotel spoils a vacation. That's not a 4 star hotel!

TripAdvisor rating 1.0/5

ANAPAULASS1964 Families - TripAdvisor review

Hotel How an hotel spoils a vacation. That's not a 4 star hotel! It all began when we arrived. Our room was on a kind of attic. Tiny, small, and with no elevador. I demanded to be chanced to a decent Room. Not even a 2 star hotel might have such accomidations. In the end of the first day when returning to hotel se found the Room have not been cleaned. On the second day when there were still 30 minutes to end breakfast time se couldn't Stay in the tablet se choose and was "kindly" asked to move to a shared tablet with out guests which I Denied. So se arte out on a tablet Next to Door. Se still have 2 nights. All I want is to live this awful hotel that spoiled my first time on Viena but we were told they won't refund us. Having traveled to Manu countries and cities, always to 4 ir 5 stars hotel, this is the most terrible I have found. Not 4 and I believe not even 3 star hotel.

Lovely Birthday and Friends Reunion

Customer review rating 5.0/5

Julia Friends - Confirmed reviews ALL

I could not ask for more (Big thank you for your hospitality!) I came to Vienna for a four night stay with two friends from different countries. Check-in was very swift and surprising as the very professional receptionist was able to speak in my native language, room was quite spacious for both of people with the most comfortable bed and we were very happy with the cleaning service. The hotel is placed in a lovely side location just a short walk from the train station (Wien Mitte). Very tasty breakfast with plenty of continental options as well as good coffee nice atmosphere and good morning music. All the staff were friendly and polite.They went out and beyond to help me out as a third person was joining us, instead of paying for additional room the staff agreed to add an extra person to our room as luckily we had an extra bed fitted. As we came to visit and explore we did not have a chance to visit your restaurant, but the menu seemed to appealing with local food and many people inside. On a last day the Led lights stopped working in the toilet, we did not have time to report it as we were rushing to the airport. Very nice stay would definitely recommend.

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Other web-users rate our hotel

  • 749 reviews 9.5/10 Location
  • 766 reviews 6.3/10 Room
  • 708 reviews 9.1/10 Service
  • 17 reviews 7.9/10 WiFi
  • 495 reviews 8.9/10 Breakfast
  • 247 reviews 7/10 Cleanliness

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