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Mercure Grand Hotel Biedermeier Wien 4 stars

TripAdvisor rating 4.0/5 1,547 reviews
Mercure Grand Hotel Biedermeier Wien
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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • PorterPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Well-being
  • Bicycles rental
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Grand Hotel Biedermeier Wien

Landstrasser Hauptstrasse 28
1030
vienna
austria

Tel: +431716710

Fax: (+43)1/71671503

Contact email

Check-in from 14h00

Check out up to 12h00

  • CAT :   CityAirportTrain WIEN MITTE

  • City Airport Train :   CAT WIEN MITTE

  • U 3 :   U3 ROCHUSGASSE

  • U3 :   U3 LANDSTR. HAUPSTR

  • U4 :   U4 LANDSTR. HAUPTST

  • City Airport Train :   CAT WIEN MITTE

  • Tram O :   Tram line O SECHSKRÜGLGASSE

  • By plane

    VIENNA INT. AIRPORT At 17.3km / 10.75 miles

  • By car

    LANDSTRASSE GUERTEL At 1.5km / 0.93 miles

  • By train

    WIEN SUEDBAHNHOF At 1.5km / 0.93 miles

  • By train

    WIEN WESTBAHNHOF At 6.5km / 4.04 miles

GPS :48.204055, 16.388774

Our accommodations

Choose between Classic Biedermeier Twin Rooms (comfortable room with separate beds); Junior Suite with 2 twin beds (large room with extra seating area); Biedermeier Suite with 1 double bed (living room and one bedroom, large writing desk); Deluxe Rooms with 1 queen size bed; Deluxe Rooms with 1 king size bed. All rooms are air-conditioned and have high speed Internet

Classic Biedermeier single room with 1 single bed

  • Max. number of persons: 1
  • Area: From 22m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Biedermeier Double Room with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 22m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Classic Biedermeier Double Room with twin beds

  • Max. number of persons: 2
  • Area: From 22m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

  • Max. number of persons: 2
  • Area: From 25m²

Privilege Room with a king-size bed

  • Max. number of persons: 2
  • Area: From 25m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Biedermeier Suite

  • Max. number of persons: 4
  • Area: From 60m²
  • Most of the accommodation: DUPLEX *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
  • Bathrobe

  • Max. number of persons: 4
  • Area: From 30m²

Our restaurants and bars

WINTERGARTEN

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Enjoy the world famous Viennese Cuisine in this romantic a-la-carte restaurant with an idyllic garden terrace! An exquisite selection of Austrian delights, seasonal delicacies and international specialties are on offer for lunch and dinner.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BIEDERMEIER BAR

Photo non contractuelle / Strictly non binding

Our Biedermeier Bar in the Sünnhof Passage is the ideal evening meeting place to enjoy a glass of wine in a relaxed setting.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 62 m²

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
Mercure Grand Hotel Biedermeier Wien

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,529 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,547 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Unique Experience

Customer review rating 4.5/5

Apostolos Business - 30/11/2019 Confirmed reviews ALL

Unique Experience. Very beautiful Hotel.

Dear Mr K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Fabulous stay at this lovely hotel

Customer review rating 4.5/5

Shona S. Friends - 27/11/2019 Confirmed reviews ALL

First class hotel. Efficient, friendly and welcoming staff. Lovely, comfortable, clean rooms. Plentiful choice at breakfast. Perfect location. Excellent value.

Dear Mr S., thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Perfect location

Customer review rating 4.5/5

Graham B. Couples - 27/11/2019 Confirmed reviews ALL

Although the hotel is in an older building it has been modernised to a fine standard without spoiling the character. It is very easy to access Vienna’s excellent public transport system from the hotel - Landstrasse/Mitte station for mainline, S-bahn and underground trains is 5-10 minutes walk away; Rochusgasse underground station is about 3 minutes walk; and the ‘O’ tram has a stop On Ungarnstrasse close to the end of the Sunnhof passage which the hotel sits on.

Dear Charles Graham B., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Clean and comfy

Customer review rating 4.5/5

Janet N. Couples - 25/11/2019 Confirmed reviews ALL

The hotel is great value for money, it was very clean, very comfortable and the staff very friendly and helpful. Really good choice for breakfast.

Dear Mrs N., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Very quiet place . friendly , big rooms ,

Customer review rating 4.5/5

Muhammad A. Friends - 23/11/2019 Confirmed reviews ALL

Excellent

Dear Muhammad A., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien
Customer review rating 4.5/5

Anonymous Business - 23/11/2019 Confirmed reviews ALL

Very nice

Dear Mrs H., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Very Good!

Customer review rating 4.5/5

Db Families - 21/11/2019 Confirmed reviews ALL

Excellent quiet room; excellent breakfast and front desk service

Dear Mr B., tThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Very clean, polite and quite, just what I needed after a hard day.

Customer review rating 4.5/5

Peter A. Business - 20/11/2019 Confirmed reviews ALL

Was greeted by a friendly face and made to feel at home, as he knew I was a returning customer although it had been 3 years to that particular hotel but not to the group.. The room was very clean and comfortable as it was the past years

Dear Ernst Peter A., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Very nice and lovely location. Nice rooms.

Customer review rating 4.5/5

Anonymous Business - 20/11/2019 Confirmed reviews ALL

All fine. Except: It takes quiet a while in shower changing the temperature. But that is really my only concern :-D

Dear Mr W., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

A great hotel in an ideal location

Customer review rating 4.5/5

Pat S. Couples - 19/11/2019 Confirmed reviews ALL

No problems at all. Very enjoyable. Impressed by the Accor group attitude to the environment.

Dear Mrs S., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Charming hotel

Customer review rating 4.5/5

D G. Couples - 18/11/2019 Confirmed reviews ALL

Lovely hotel and room, clean and very quiet Staff friendly, breakfast good buffet with chef on hand to cook omelettes Would stay again

Dear David G., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Mrs

Customer review rating 4.5/5

Albena B. Business - 14/11/2019 Confirmed reviews ALL

Neutral, location is good and convenient for my trips.

Dear Mrs B., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

the hotel is good for turists, worse for business trip

Customer review rating 4.5/5

Anna Business - 14/11/2019 Confirmed reviews ALL

The hotel is very nice, but there were no table to work at, water at the bathroom is leaking on the floor through the glass while taking a shower.

Dear Anna Malgorzata B., thank you for your rating and feedback. Please let us know your room preferences on your next booking, so we can take them into consideration as needed, such as a big desk. I immediately forwarded your response to the bathroom to our technical department to verify this. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

It was OK

Customer review rating 4.5/5

Anonymous Couples - 06/11/2019 Confirmed reviews ALL

Superficial cleaning and unrelaxed service...

Dear Mr F., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Very good location, friendly staff, very clean.

Customer review rating 4.5/5

Anonymous Couples - 03/11/2019 Confirmed reviews ALL

Very easy check in service, friendly and helpful staff. Very convenient location, especially to train station. Room was spacious and very clean.

Dear Mrs O., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Nice hotel, perfect for a short stay in Vienna

TripAdvisor rating 4.0/5

PatrickND94 Couples - 01/11/2019 TripAdvisor review

This hotel is very conviniently located close to the Vienna Mitte train station, which is less than 20 mn away from the airport with the CAT train. It is also within walking distance from the city center, the Prater park, the Hundertwasser house and museum etc. Our room was comfortable and spacious. Breakfast was good and plentiful. We had dinner at the restaurant one evening and it was pleasant (they have traditional austrian food but also good vegetarian options). Staff is friendly and helpful.

Dear PatrickND94, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Lovely quiet downtown location.

Customer review rating 4.5/5

Martin Solo - 23/10/2019 Confirmed reviews ALL

Walking distance to everything. Safe. Old world charm.

Dear Martin S., we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. We hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

The bathroom

Customer review rating 4.5/5

Gökhan K. Business - 23/10/2019 Confirmed reviews ALL

I stayed at the room 353. If you have ever seen this room's bathroom, you will understand my dissatisfaction. The ceiling above the bathtub was so low that it was impossible to get into the bathtub. I could not take a shower.

Dear Mr K., Thank you for taking the time to share your feedback. I am very sorry that we could not meet your expectations to the room, especially to the bathroom. I would be very pleased if you would give us another chance to convince you of our house. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Best

Customer review rating 4.5/5

Vladimir Business - 23/10/2019 Confirmed reviews ALL

Very good service

Dear Mr P., Thank you for taking the time to share your review. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Satisfied but would not be my first choice to stay in Vienna

Customer review rating 4.5/5

Anonymous Business - 23/10/2019 Confirmed reviews ALL

Overall, the hotel met my expectations. The infrastructure was quite old and not what I would expect from a 4-star hotel. I have not had much contact with the hotel personnel to be able to evaluate. However, the little contact I had, the hotel personnel were nice. The breakfast was better than I expected.

Dear Mr T., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien
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