Mercure Grand Hotel Biedermeier Wien 4 stars

TripAdvisor rating 4.0/5 1,555 reviews
Mercure Grand Hotel Biedermeier Wien
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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • PorterPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Well-being
  • Bicycles rental
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Grand Hotel Biedermeier Wien

Landstrasser Hauptstrasse 28
1030
vienna
austria

Tel: +431716710

Fax: (+43)1/71671503

Contact email

Check-in from 14h00

Check out up to 12h00

  • CAT :   CityAirportTrain WIEN MITTE

  • City Airport Train :   CAT WIEN MITTE

  • U 3 :   U3 ROCHUSGASSE

  • U3 :   U3 LANDSTR. HAUPSTR

  • U4 :   U4 LANDSTR. HAUPTST

  • City Airport Train :   CAT WIEN MITTE

  • Tram O :   Tram line O SECHSKRÜGLGASSE

  • By plane

    VIENNA INT. AIRPORT At 17.3km / 10.75 miles

  • By car

    LANDSTRASSE GUERTEL At 1.5km / 0.93 miles

  • By train

    WIEN SUEDBAHNHOF At 1.5km / 0.93 miles

  • By train

    WIEN WESTBAHNHOF At 6.5km / 4.04 miles

GPS :48.204055, 16.388774

Our accommodations

Choose between Classic Biedermeier Twin Rooms (comfortable room with separate beds); Junior Suite with 2 twin beds (large room with extra seating area); Biedermeier Suite with 1 double bed (living room and one bedroom, large writing desk); Deluxe Rooms with 1 queen size bed; Deluxe Rooms with 1 king size bed. All rooms are air-conditioned and have high speed Internet

Classic Biedermeier single room with 1 single bed

  • Max. number of persons: 1
  • Area: From 22
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Biedermeier Double Room with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Classic Biedermeier Double Room with twin beds

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

  • Max. number of persons: 2
  • Area: From 25

Privilege Room with a king-size bed

  • Max. number of persons: 2
  • Area: From 25
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Biedermeier Suite

  • Max. number of persons: 4
  • Area: From 60
  • Most of the accommodation: DUPLEX *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
  • Bathrobe

  • Max. number of persons: 4
  • Area: From 30

Our restaurants and bars

WINTERGARTEN

Type of cuisine: International

Enjoy the world famous Viennese Cuisine in this romantic a-la-carte restaurant with an idyllic garden terrace! An exquisite selection of Austrian delights, seasonal delicacies and international specialties are on offer for lunch and dinner.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BIEDERMEIER BAR

Photo non contractuelle / Strictly non binding

Our Biedermeier Bar in the Sünnhof Passage is the ideal evening meeting place to enjoy a glass of wine in a relaxed setting.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 62

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
Mercure Grand Hotel Biedermeier Wien

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,553 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,555 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great value for the money!

Customer review rating 4.5/5

Mordechai Business - 03/12/2019 Confirmed reviews ALL

Great location, very rich breakfast buffet with good "home like" atmosphere. Very pleasant and friendly staff

Dear Mordechai G., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

A lovely hotel tucked away down a cobbled street

Customer review rating 4.5/5

Stuart B. Couples - 03/12/2019 Confirmed reviews ALL

I was on a long weekend visit to Vienna with my girlfriend and had chosen this hotel for it's location to the main station in from the airport. We arrived early Friday and the hotel reception staff were very welcoming and pleasant, booking us in and then taking our suitcases to store as it was only mid-morning. Having then spent the day sightseeing in the city we returned to collect our room key and to find our bags had been delivered to the room. The rooms was bright and airy - a touch too warm initially to be honest and the bed was nice a comfortable; the only surprise being two single duvets for our double bed but it didn't actually stop us sleeping beautifully. The on-suite was nice, although the shower screen on the bath was a tad small and thus you had to be careful not to soak the floor when showering. We visited the restaurant and had an excellent meal of duck and roast boar, with a lovely bottle of wine. The waiter was very polite and welcoming. At breakfast the next morning, we were late and thus they were already starting to clear up - this is totally understandable for them to prepare the room for later but we did have to ask for cutlery for table, also although the waitress was friendly we found the young waiter less so but that may be down to language differences. On check out the staff again were very polite and professional and again put our bags in storage so that we could visit the city and collect them later before our flight home. All in all it was a very pleasant stay and i'd happily go back to this hotel again as the location was good for the transportation and in a nice quiet location.

Dear Stuart B., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

The most depressing hotel room ever

Customer review rating 4.5/5

Eric S. Solo - 03/12/2019 Confirmed reviews ALL

Miniature room, furniture from the Twenties but looked like from the yard, shabby, dirty -> stains on the wall, stains on the lamp, stains on the furniture, felt like i a correction facility, nothing that would make the stay in this room pleasant, bed without proper bedframe, 5cm matress, it was horrible

Dear Eric S., Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Biedermeier Wien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Pleasant stay

Customer review rating 4.5/5

Laura Friends - 03/12/2019 Confirmed reviews ALL

Good location Room clean Service at breakfast average, tables not being cleared, had to find people to do this and then had to wait a long time. Selection quite small, not worth the additional money.

Dear Emma F., thank you for your review and feedback. I immediately forwarded your feedback to our F&B Manager for breakfast. As this is not our standard. I apologize for the inconvenience. Best regards, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Very good hotel in convenient location

Customer review rating 4.5/5

Noel A. Solo - 03/12/2019 Confirmed reviews ALL

Comfortable room with well equiped bathroom. Very good choice for breakfast. Pleasant bar with friendly staff.

Dear Mr K., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Adequate for our needs

Customer review rating 4.5/5

K O. Couples - 02/12/2019 Confirmed reviews ALL

Hotel rooms and bathroom looking a bit worn and scruffy. Pictures and mirror frames completely tacky. Receptionist was not very welcoming and friendly. Breakfast - over crowded and chaotic both mornings

Dear Mrs O., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Unique Experience

Customer review rating 4.5/5

Apostolos Business - 30/11/2019 Confirmed reviews ALL

Unique Experience. Very beautiful Hotel.

Dear Mr K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Fabulous stay at this lovely hotel

Customer review rating 4.5/5

Shona S. Friends - 27/11/2019 Confirmed reviews ALL

First class hotel. Efficient, friendly and welcoming staff. Lovely, comfortable, clean rooms. Plentiful choice at breakfast. Perfect location. Excellent value.

Dear Mr S., thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Perfect location

Customer review rating 4.5/5

Graham B. Couples - 27/11/2019 Confirmed reviews ALL

Although the hotel is in an older building it has been modernised to a fine standard without spoiling the character. It is very easy to access Vienna’s excellent public transport system from the hotel - Landstrasse/Mitte station for mainline, S-bahn and underground trains is 5-10 minutes walk away; Rochusgasse underground station is about 3 minutes walk; and the ‘O’ tram has a stop On Ungarnstrasse close to the end of the Sunnhof passage which the hotel sits on.

Dear Charles Graham B., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Clean and comfy

Customer review rating 4.5/5

Janet N. Couples - 25/11/2019 Confirmed reviews ALL

The hotel is great value for money, it was very clean, very comfortable and the staff very friendly and helpful. Really good choice for breakfast.

Dear Mrs N., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Very quiet place . friendly , big rooms ,

Customer review rating 4.5/5

Muhammad A. Friends - 23/11/2019 Confirmed reviews ALL

Excellent

Dear Muhammad A., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien
Customer review rating 4.5/5

Anonymous Business - 23/11/2019 Confirmed reviews ALL

Very nice

Dear Mrs H., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Very Good!

Customer review rating 4.5/5

Db Families - 21/11/2019 Confirmed reviews ALL

Excellent quiet room; excellent breakfast and front desk service

Dear Mr B., tThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Very clean, polite and quite, just what I needed after a hard day.

Customer review rating 4.5/5

Peter A. Business - 20/11/2019 Confirmed reviews ALL

Was greeted by a friendly face and made to feel at home, as he knew I was a returning customer although it had been 3 years to that particular hotel but not to the group.. The room was very clean and comfortable as it was the past years

Dear Ernst Peter A., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Very nice and lovely location. Nice rooms.

Customer review rating 4.5/5

Anonymous Business - 20/11/2019 Confirmed reviews ALL

All fine. Except: It takes quiet a while in shower changing the temperature. But that is really my only concern :-D

Dear Mr W., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

A great hotel in an ideal location

Customer review rating 4.5/5

Pat S. Couples - 19/11/2019 Confirmed reviews ALL

No problems at all. Very enjoyable. Impressed by the Accor group attitude to the environment.

Dear Mrs S., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Charming hotel

Customer review rating 4.5/5

D G. Couples - 18/11/2019 Confirmed reviews ALL

Lovely hotel and room, clean and very quiet Staff friendly, breakfast good buffet with chef on hand to cook omelettes Would stay again

Dear David G., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Mrs

Customer review rating 4.5/5

Albena B. Business - 14/11/2019 Confirmed reviews ALL

Neutral, location is good and convenient for my trips.

Dear Mrs B., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

the hotel is good for turists, worse for business trip

Customer review rating 4.5/5

Anna Business - 14/11/2019 Confirmed reviews ALL

The hotel is very nice, but there were no table to work at, water at the bathroom is leaking on the floor through the glass while taking a shower.

Dear Anna Malgorzata B., thank you for your rating and feedback. Please let us know your room preferences on your next booking, so we can take them into consideration as needed, such as a big desk. I immediately forwarded your response to the bathroom to our technical department to verify this. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

It was OK

Customer review rating 4.5/5

Anonymous Couples - 06/11/2019 Confirmed reviews ALL

Superficial cleaning and unrelaxed service...

Dear Mr F., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien
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