Aparthotel Adagio Access Freiburg

Dear David, We are grateful for this kind review about your recent stay. We are delighted to hear that you found our aparthotel to offer good value and appreciated our secure storage for bikes, as we strive to cater to the needs of our guests. It is also gratifying to know that the convenience of cooking facilities in each room, coupled with the proximity of a food shop and local restaurants, enhanced your experience with us. We take pride in maintaining high standards of cleanliness and are pleased that this was reflected during your stay. While we may not have certain amenities such as a fitness room or an on-site restaurant, we are glad that our array of services, including the self-service shop and nearby dining options, met your needs. Furthermore, our location close to the historic city center and various attractions in Freiburg enables our guests to enjoy the best the city has to offer. We appreciate your positive remarks about the ALL – Accor Live Limitless loyalty programme and hope it added value to your stay. Your support of our sustainable development initiatives, although not rated, is important to us as we continually work towards improving our eco-friendly practices. It would be a pleasure to welcome you again. Best regards, Adagio access Team

Dear Guest, Thank you for taking the time to review your stay. We're delighted to hear that our convenient location contributed to a comfortable stay and that our staff's friendliness and helpfulness stood out to you. Your high recommendation is greatly appreciated and serves as a testament to our commitment to service excellence. It is also wonderful to know that our cleanliness met your expectations and that you recognize our efforts in sustainable development. We're pleased our loyalty programme added value to your stay and hope to see you return in the future. It's gratifying to receive such positive feedback, and we are thrilled that you would consider staying with us again. Our team takes pride in creating a welcoming atmosphere and ensuring that every guest has an enjoyable experience. We look forward to welcoming you back in the future. Best wishes, Adagio access Team

Dear Guest, Thank you for taking the time to share your review. We're delighted to hear that the location of our apartment met your expectations, providing convenience for attending events and exploring the historic city center. It's also pleasing to know that the overall atmosphere of our establishment contributed positively to your experience. We regret to hear about the discomfort you experienced due to the temperature of the room upon arrival and the early morning disturbance. We appreciate your understanding that as an aparthotel, we strive to balance guest comfort with sustainable practices, including managing the heating efficiently. We also take note of your comment regarding room service on the day of check-out and will remind our team to be mindful of our guests' privacy and comfort. We're always looking for ways to enhance our breakfast offerings and appreciate your suggestion for more vegan options. Thank you for recognizing the cleanliness standards we maintain, as we take pride in providing a well-kept environment for our guests. We look forward to welcoming you back on a future occasion. Best wishes, Adagio access Team

Dear Guest, Thank you for taking the time to respond to our satisfaction survey. We're delighted to hear that you found your room clean and comfortable for sleeping. It's wonderful to know that our efforts to provide a tidy and cozy environment have been appreciated. The whole team hope we can see you again on a future occasion Best regards, Adagio access Team

Dear Rob, Thank you for taking the time to share your experience with us. We're thrilled to hear that our hotel's cleanliness, modern amenities, and powerful shower met your needs and contributed to a positive stay during your football travels. It's also great to know that our location provided convenient access to both the city center and the stadium, making your trip enjoyable. We appreciate your feedback and are glad that our hotel ticked all the boxes for a comfortable overnight stay. We certainly hope that we will have the chance to see you all again on a future occasion. With kind regards, Adagio access Team