Mercure Colmar Centre Unterlinden Hotel 4 stars

Only comment re parking the turn has a no entry sign !

My husband and I were very happy to move out of the bad Ibis Colmar centre and move into Mercure Colmar centre. We were welcomed by Ms Julie and Ms Marie at the reception and given a very comfortable, clean room with a mini bar and tea/coffee making facility. The housekeeper too was extremely attentive to all our requirements and needs. The hotel is very well located as it is just steps away from the picturesque Old Town and all the other sites too are within walking distance of the hotel. We would like to thank all the above 3 staff members of the hotel for making our stay awesome. Just one thing about the hotel elevator : it needs to be serviced.

Room was good size, clean and hotel close to main sites

We stayed in Mercure at Reims and Metz in similar rooms and they were almost half the cost of Colmar, the same with the Parking (car park was like a bomb shelter). WE pre pay at Colmar to try and save money ,we did not have to pre pay at Reims or Metz WE thought it was going to be Luxurious at Colmar and that is the reason it was very expensive, the hotel was very ordinary not as good as Reims or Metz.

It was OK. Breakfast poor value.

I booked for one night only and I was satisfied with our stay. The hotel's location is just walking distance to Old Town and Little Venice. The room is well-kept especially the bathroom. The downside is, I found is the Wi-Fi is slow in our room. Also, the receptionist was not helpful when we were asking for tours and she asked us to email the tour instead. The concierge was not there that time.

Hotel described as 4 stars but in fact its 3 stars maximum. Room very old and service very low.

As always very good.

Welcoming staff, confortable beds ans spacious room

Our room was very small for a privilege room, the decor was dreary and there was only one chair in a room for two people. We had to ask for our room to be cleaned which hadn’t been done by early afternoon. On the positive side the bed was comfortable and the shower was good.

Easy to access the hotel, people were kind and the received services were as expected

We had already stayed at this hotel some years ago and wuite liked it. This time we were given in upgrading and liked it even more! The location is perfect, the room was rather comfortable, large and very clean. The staff were very friendly and the express breakfast a good idea. The only hiccup we can point out: toiletries were never replaced unless we complained and in one instance even toilet paper was missing.

Location fine, full access to centre of Colmar for sightseeing and eating out. Downsides are: pillows are a bit thin and there was no mention when booking online of a €16 per day parking charge. I wouldn't have stayed if I knew about it in advance.

We have nothing to complain about. Very friendly and helpful receptionists with good language skills.

Car park was hard to locate and not well sign posted for Mercure guests. Check in was fine, personable however not a real wow. Room 300- not clean enough. All ledges caked in dirty and grime. Room needs painting. Bathroom needs attention. Tried to call down to reception and both receptionists sat having dinner in the restaurant- not acceptable.