Mercure Colmar Centre Unterlinden Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,406 reviews

Mercure Colmar Centre Unterlinden Hotel - Image 1
Mercure Colmar Centre Unterlinden Hotel - Image 2
Mercure Colmar Centre Unterlinden Hotel - Image 3
Mercure Colmar Centre Unterlinden Hotel - Image 4

Description

Hotel extras

  • Fully renovated hotel in the historical centerof Colmar

  • Paying private underground car park: EUR 20 per night

  • Fitness center, sauna and sensory shower

  • 3 meeting rooms for 2 to 50 people

  • Gourmet, local and varied buffet breakfast

Our accommodation(s)

Hotel location

Mercure Colmar Centre Unterlinden Hotel

15 rue Golbery
68000 COLMAR
France

GPS:48.081106, 7.357523

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR A VIN LES CEPAGES

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,406 reviews

TripAdvisor Rating  3.7/5  1,045 reviews

Customer review rating 4.5/5

Malcolm E. Couples - Confirmed reviews ALL

we found this hotel a superb choice in Colmar. very well situated close to the town centre and all ameneties. I don't know if this hotel has been recently renovated but it is amazingly fresh and clean. Rooms are stylish; bathrooms excellent, and staff are friendly and helpful. breakfast was very good without being exceptional

Dear Guest, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found our establishment clean, well-located, and stylish. It is also wonderful to know that our staff provided you with friendly and helpful service. We appreciate your feedback on the breakfast, as we continually strive to enhance our offerings. We look forward to welcoming you back for another enjoyable stay in the future. Best regards, Hôtel Mercure Colmar Centre Unterlinden

Customer review rating 4.0/5

Gideon W. Couples - Confirmed reviews ALL

The hotel lactation is excellent , walking distance from the city center where all the Christmas market attractions take place.. The room amenities such tissues, toilet paper had a poor quality. Also, the water heat level in the shower was a relatively low , which is not expected at that time of year (late November). Public parking nearby, substantially cheaper than the hotel parking.

Dear Gideon W., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our prime location, particularly during the festive season. However, we regret that the quality of room amenities did not meet your expectations and that you experienced issues with the shower temperature. Your comments are invaluable for our ongoing improvement efforts. Thank you once again for your review. We hope to welcome you back in the future. Best regards, Hôtel Mercure Colmar Centre Unterlinden

Customer review rating 5.0/5

Larry B. Families - Confirmed reviews ALL

Extremely convenient to all this in the city center. Crib for the baby and a large room for everyone too be around. Parking onsite and the hotel is an easy walk to everything.

Dear Guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our hotel convenient for families and appreciated the spacious accommodations and onsite parking. We look forward to welcoming you back in the future. Best regards, Hôtel Mercure Colmar Centre Unterlinden

Customer review rating 3.5/5

Karina M. Friends - Confirmed reviews ALL

We liked the hotel location and the guy who was checking us in was super lovely and gave a great recommendation for dinner, however, when we were checking out, I asked for a late check out as we were leaving a bit later, which was granted but when I asked for our keys to be extended, the lady at the reception said she cannot do that and is more than happy to escort us to the room. I have never seen anything like this, and we felt super uncomfortable and awkward that someone had to escort us every time we wanted to go to the room. I hope this can be changed.

Dear Guest, Thank you very much for sharing your feedback and for your kind words about our team and location. We’re glad to hear that our colleague at check-in made a positive impression and helped you find a great dinner spot. We’re very sorry to learn that your experience at check-out made you feel uncomfortable. It seems there was a misunderstanding regarding the room access during your late check-out. Our colleague truly had no intention of making you feel uneasy — she simply thought it would be quicker and more convenient to accompany you and open the room for you. We sincerely apologize for this situation and for any discomfort it caused. Please rest assured that your feedback has been shared with our team so that we can clarify our procedures and ensure a smoother experience for future guests. Kind regards, Christelle - Adjointe de Direction

Customer review rating 4.5/5

Ingela T. Friends - Confirmed reviews ALL

We had an excellent stay Hotel clean and beds comfortable. Location suited us very well and the staff were lovely. Breakfast was very good and we would definitely go back again.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Colmar Centre Unterlinden. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 805 reviews 8.8/10 Location
  • 760 reviews 7.2/10 Room
  • 742 reviews 9/10 Service
  • 17 reviews 3.8/10 WiFi
  • 559 reviews 8.4/10 Breakfast
  • 264 reviews 8.5/10 Cleanliness
  • 169 reviews 4.5/10 Amenities
  • 104 reviews 5/10 Food

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