Novotel Freiburg am Konzerthaus Hotel 4 stars

Customer review rating 4.3/5 8,001 reviews

Novotel Freiburg am Konzerthaus
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+ 21 Services
Book this hotel

Room 1

Number of guests
Children's age

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How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • A 5-minute walk from the old town and all the attractions

  • Large and spacious rooms with a bathtub, also suitable for families

  • Heated indoor swimming pool and sauna for relaxing

  • Special offer for families and play area for children

  • Central starting point for trips to the Black Forest, Europa Park, Switzerland and France

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Currency exchangePaying
Leisure and activities
  • Indoor heated pool
  • Sauna
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Novotel Freiburg am Konzerthaus

Konrad Adenauer Platz 2
79098
freiburg im breisgau
germany

Tel: +4976138890

Fax: (+49)761/3889895

Check-in from 15h00

Check out up to 12h00

  • 1 4 5 6 :  main station

  • By plane

    BASEL AIRPORT At 70km / 43.5 miles

  • By plane

    FRANKFURT AIRPORT At 280km / 174 miles

  • By train

    FREIBURG At 0.1km / 0.06 miles

GPS :47.995369, 7.841306

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Standard Room with a Double Bed

  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with double bed

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom by Lisa & Katja: music on, world off!

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom by Jasmin: a short trip to the Black Forest

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

LA ROTONDE

Type of cuisine: Mediterranean

La Rotonde is open from 6.30am for our buffet breakfast. We serve both dishes from around the world and regional specialties in modern surroundings. The restaurant also has a pretty outdoor terrace.

Lunch

06:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SCOTCH CORNER

Non contractual photo

The "Scotch Corner" bar is the perfect place to unwind with a revitalizing drink after a hard day. Open daily from 6pm to 1am, the bar accommodates up to 40 people.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 268

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Freiburg am Konzerthaus

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

8,001 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,037 reviews

Hotel very well located - close to central station and town centre

Customer review rating 4.3/5

Diana F. Friends - 21/03/2020 Confirmed reviews ALL

Very friendly & helpful staff at reception - and per telephone when booking. Ample-sized room on the 7th floor with a nice view over the blue bridge and church. Very good breakfast selection & quality - but the room could have been cleaner and the service staff more attentive - dirty floor/carpet under the table; plates, glasses etc left on table even though the restaurant was not so busy. Unfortunately the pool was only open on our arrival date - we were only informed of this on checking-in, but the information could have been shared beforehand if due to planned renovation work

Short Stay with family members in Freiburg

Customer review rating 4.3/5

Richard L. Families - 13/03/2020 Confirmed reviews ALL

I had an excellent stay with my brother and my wife at the Novotel Konzerthaus in Freiburg. a welcome which was great including free minibar and welcome drink with in addition a nice fruit plate. thanks a lot to all the hotel team and the director. It will be a pleasure to stay again in your hotel in the near future. kind regards . Richard

OK

Customer review rating 4.3/5

Guy K. Business - 28/02/2020 Confirmed reviews ALL

The check-in and check-out process takes entirely too long.

a few missing things

Customer review rating 4.3/5

H. Business - 10/02/2020 Confirmed reviews ALL

Overall the stay was Ok. The location of the hotel and quality of the room was Ok. Reception staff were very friendly. There were just a few things that didn't seem joined up. - there is no safe in the room - you have to use an ironing room rather than do it in your room. as Gold Accor member there are supposed benefits but... - the bar staff forgot to use the voucher I gave them when the bill came so basically I didn't get a free drink - my room wasn't cleaned on 1 day - free water in the room s only available on the first day, not given every day as in other Novotel hotels I have stayed in (every other 1) - I was given the premium wifi login for 24 hours not the 3 days stay so had to go back to reception to get a new one These are all minor thing but just add up to a feeling that things are not joined up

Dear Philip, Thank you very much for visiting us and for sending us your detailed feedback afterwards. I looked at your booking and noticed that you have been given a free upgrade. Nevertheless, I am sorry that your welcome drink has been forgotten. I will make sure that you will get a compensation at your next visit. Your room was not cleaned on the first day because you put out the "Do not disturb" sign and did not ask for cleaning at the reception until 6 pm. I really hope that you value the positive things more than the negative and give us a second chance soon. I look forward to seeing you! Best regards Xavier Chanrion General Manager

Excellent Service

Customer review rating 4.3/5

Saravanakumar Business - 08/02/2020 Confirmed reviews ALL

Overall Amazing experience.

Dear Saravanakumar, Thank you very much for your visit and for leaving your feedback. I am happy that you enjoyed your stay with us and look forward to welcoming you again soon! Best regards Xavier Chanrion General Manager

Very comfortable, great experience

Customer review rating 4.3/5

Agustin Families - 08/02/2020 Confirmed reviews ALL

I felt very well received, safte and comfortable

Dear Agustin, Thank you for staying with us and for your kind feedback. I am glad that we were able to offer you a great experience. I look forward to welcoming you again soon! Best regards Xavier Chanrion General Manager

PERFECT STAY AS USUAL

Customer review rating 4.3/5

Jacques P. Solo - 05/02/2020 Confirmed reviews ALL

Nothing to say anymore, after over 20 stays, always enjoying all parts of the hotel

Dear Jacques, Thank you so much for your loyalty. It is always a pleasure to welcome you to our Novotel. I am already looking forward to your next visit. Best regards Xavier Chanrion General Manager

Business trip

Customer review rating 4.3/5

Anthony Business - 31/01/2020 Confirmed reviews ALL

All perfect.

Everything I needed

Customer review rating 4.3/5

Mervyn J. Business - 30/01/2020 Confirmed reviews ALL

Staff were very helpful and friendly. Room was good and a very pleasant stay

Stay at the Novotel

Customer review rating 4.3/5

Ken P. Business - 29/01/2020 Confirmed reviews ALL

Very good. Very pleased

Great

Customer review rating 4.3/5

John S. Couples - 26/01/2020 Confirmed reviews ALL

Very Good hotel good parking nice stay

ok

Customer review rating 4.3/5

John M. Solo - 26/01/2020 Confirmed reviews ALL

Room is too small. Clearly a sign that Accor executives like to cut services to customers to increase profits. Lighting in the room might have just as well been 2 candles. Only one night stand and light for a room with a Queen size bed. Tiny waste basket so just throw your garbage out the window.

Dear John, Many thanks for sharing your feedback regarding your first visit after three years. Thank you as well for your improvement suggestions. But since we are known as Germany's "green city", please refrain from simply throwing your garbage out the window. I will be happy to welcome you again soon. Best regards Xavier Chanrion General Manager

Good service

Customer review rating 4.3/5

Niels H. Business - 23/01/2020 Confirmed reviews ALL

Nice personal, clean room, good services.

My stay in freiburg

Customer review rating 4.3/5

P. D. Business - 20/01/2020 Confirmed reviews ALL

As always a pleasure to come in your hotel, nothing else to say

Customer review rating 4.3/5

Raf S. Business - 15/01/2020 Confirmed reviews ALL

Our stay was extremely good!!! One remark: We arrived on Wednesday, Jan 8th in the evening. The lady at the reception desk was not really friendly, completely different like the other employees of Novotel

Excellent

Customer review rating 4.3/5

D. Families - 14/01/2020 Confirmed reviews ALL

We enjoyed every aspects (check in, room, swimming pool, buffet breakfast)

Luxurious Stay in Freiburg

Customer review rating 4.3/5

Shah Families - 10/01/2020 Confirmed reviews ALL

- Excellent location - Friendly staff - Good Breakfast - Nice small swimming pool and SPA area.

Fribourg Germany novotel

Customer review rating 4.3/5

Giuseppe O. Solo - 07/01/2020 Confirmed reviews ALL

This is a very good hotel with good location near downtown. Staff is very helpful. Nice amenities like sausa are good after a working day

Perfect but..

TripAdvisor rating 4.0/5

pdouvisagencies Friends getaway - 05/01/2020 TripAdvisor review

Nice location in a very nice city. Perfect breakfast ,where you can decide how to spend the day..in Germany, France or Switzerland.Nice bed. Rooms needs some renovation.Wooden forniture and closets outdated.

Thank you very much for your visit and your great review afterwards. We always aim to provide a unique experience and we are glad that we were able to meet your expectations. I look forward to seeing you back again in Freiburg in the future. Best regards Tobias

Not satisfied

Customer review rating 4.3/5

Edward W. Families - 02/01/2020 Confirmed reviews ALL

1. NO HOT WATER ON 21ST. DECEMBER MORNING . 2. IN OUR SECOND ROOM #710 , CLIMAT CONTROL DID NOT WORK . 3. POOR LIGHTENING OF THE ROOMS . 4. NOOPTIN TO MAKE A CUP OF TEA/COFEE IN THE ROOM . 5. HIGER PRICES IN COMPARISON TO HOLIDAY IN IN MUNICH

Our most recent 20 reviews

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