Novotel Freiburg am Konzerthaus 4 stars

Customer review rating (ALL Rating) 4.3/5 2,687 reviews

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Novotel Freiburg am Konzerthaus - Image 1
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Novotel Freiburg am Konzerthaus - Image 3
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Konrad Adenauer Platz 2, 79098 FREIBURG IM BREISGAU, Germany

Description

Hotel extras

  • The hotel is certified by the SGS FRESENIUS Institute ALLSAFE.

  • Location is 5 min. walk from the beautiful old town and local attractions

  • Heated indoor pool. Sauna is unfortunately closed for technical reasons.

  • Family offers, family rooms and 2 themed rooms: Music & Black Forest Rooms

  • Excursions towards the Black Forest, Europe - Park, Switzerland and France

Our accommodation(s)

Hotel location

Novotel Freiburg am Konzerthaus

Konrad Adenauer Platz 2
79098 FREIBURG IM BREISGAU
Germany

GPS:47.995369, 7.841306

Telephone
Fax +49 761 3889100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA ROTONDE

La Rotonde is open from 6.30am for our buffet breakfast. We serve both dishes from around the world and regional specialties in modern surroundings. The restaurant also has a pretty outdoor terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,687 reviews

TripAdvisor Rating  4.0/5  2,191 reviews

Well located

Customer review rating 2.5/5

Pau P. R. Families - Confirmed reviews ALL

We expect more about confort in the childrens bed.

Dear Pau P. R., Thank you for your feedback. We appreciate your comment on the location. We will certainly review the comfort of the children's beds to ensure a pleasant stay. Kind regards Sinan Kapamaz Guest Relations Manager

Everything fits

Customer review rating 4.5/5

Jmt Couples - Confirmed reviews ALL

We only stayed for one night , but we were very impressed with the high level of Service provided. This can be said for the person taking my booking, the check in Upon arrival, the restaurant personel and finally the check out. Everything was perfect. Zhe rooms were a little outdated but good. The hotel building was well located and exceptional. This hotel is recommendable.

Dear JMT, Thank you for sharing your positive feedback with us. We are thrilled to hear that you were impressed with the high level of service provided by our team during your stay. Your kind words about our staff, restaurant personnel, and overall experience are truly appreciated. We take note of your comment about the room and will consider it for future improvements. We are delighted to know that you found our hotel well-located and exceptional. We look forward to welcoming you back for another enjoyable stay. Kind regards Sinan Kapamaz Guest Relations Manager

Great experience

Customer review rating 4.0/5

Jeremy Business - Confirmed reviews ALL

The positives: I was able to check-in a couple hours early (flight from the US arrived in the AM) breakfast was very nice clean and spacious room One minor negative: had trouble finding a USB outlet to recharge my phone. ended up finding one in the TV

Dear Jeremy, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay, especially the early check-in, breakfast, and room. We appreciate your feedback regarding the USB outlet and will look into improving this aspect. Kind regards Sinan Kapamaz Guest Relations Manager

Good location

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Good location, friendly staff

Dear guest, thank you for your feedback on the good location and friendly staff. We appreciate your kind words and hope to welcome you back for an even better experience. Kind regards Sinan Kapamaz Guest Relations Manager

Well located

Customer review rating 3.5/5

Sandra Couples - Confirmed reviews ALL

The only problem for us was that the air conditioning did not work and the room was hot. Thankfully they offered us a fan for the night and the next day the temperature was cooler. Staff were friendly and the room was a very nice size.

Dear Sandra, Thank you for sharing your feedback. We apologize for the inconvenience with the air conditioning but are glad our team could assist promptly. We appreciate your kind words about our staff and room size. Kind regards, Sinan Kapamaz Guest Relations Manager

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Other web-users rate our hotel

  • 1,404 reviews 9.3/10 Location
  • 1,581 reviews 6.3/10 Room
  • 1,234 reviews 7.7/10 Service
  • 37 reviews 6.7/10 WiFi
  • 896 reviews 8/10 Breakfast
  • 566 reviews 6.2/10 Cleanliness
  • 425 reviews 3.8/10 Vibe
  • 372 reviews 3.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.