Novotel Freiburg am Konzerthaus Hotel 4 stars

TripAdvisor rating 4.0/5 2,024 reviews
Novotel Freiburg am Konzerthaus
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Room 1

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Hotel extras

  • A 5-minute walk from the old town and all the attractions

  • Large and spacious rooms with a bathtub, also suitable for families

  • Heated indoor swimming pool and sauna for relaxing

  • Special offer for families and play area for children

  • Central starting point for trips to the Black Forest, Europa Park, Switzerland and France

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Currency exchangePaying
Leisure and activities
  • Indoor heated pool
  • Sauna
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Novotel Freiburg am Konzerthaus

Konrad Adenauer Platz 2
79098
freiburg
germany

Tel: +4976138890

Fax: (+49)761/3889895

Contact email

Check-in from 15h00

Check out up to 12h00

  • 1 4 5 6 :   main station

  • By plane

    BASEL AIRPORT At 70km / 43.5 miles

  • By plane

    FRANKFURT AIRPORT At 280km / 174 miles

  • By train

    FREIBURG At 0.1km / 0.06 miles

GPS :47.995369, 7.841306

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Standard Room with a Double Bed

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 1 queen-size bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with double bed

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom by Lisa & Katja: music on, world off!

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom by Jasmin: a short trip to the Black Forest

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

LA ROTONDE

Type of cuisine: Mediterranean

La Rotonde is open from 6.30am for our buffet breakfast. We serve both dishes from around the world and regional specialties in modern surroundings. The restaurant also has a pretty outdoor terrace.

Lunch

06:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SCOTCH CORNER

Photo non contractuelle / Strictly non binding

The "Scotch Corner" bar is the perfect place to unwind with a revitalizing drink after a hard day. Open daily from 6pm to 1am, the bar accommodates up to 40 people.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 268

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Freiburg am Konzerthaus

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

7,797 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,024 reviews

My stay in freiburg

Customer review rating 4.2/5

P. D. Business - 20/01/2020 Confirmed reviews ALL

As always a pleasure to come in your hotel, nothing else to say

Customer review rating 4.2/5

Raf S. Business - 15/01/2020 Confirmed reviews ALL

Our stay was extremely good!!! One remark: We arrived on Wednesday, Jan 8th in the evening. The lady at the reception desk was not really friendly, completely different like the other employees of Novotel

Excellent

Customer review rating 4.2/5

D. Families - 14/01/2020 Confirmed reviews ALL

We enjoyed every aspects (check in, room, swimming pool, buffet breakfast)

Luxurious Stay in Freiburg

Customer review rating 4.2/5

Shah Families - 10/01/2020 Confirmed reviews ALL

- Excellent location - Friendly staff - Good Breakfast - Nice small swimming pool and SPA area.

Fribourg Germany novotel

Customer review rating 4.2/5

Giuseppe O. Solo - 07/01/2020 Confirmed reviews ALL

This is a very good hotel with good location near downtown. Staff is very helpful. Nice amenities like sausa are good after a working day

Perfect but..

TripAdvisor rating 4.0/5

pdouvisagencies Friends getaway - 05/01/2020 TripAdvisor review

Nice location in a very nice city. Perfect breakfast ,where you can decide how to spend the day..in Germany, France or Switzerland.Nice bed. Rooms needs some renovation.Wooden forniture and closets outdated.

Thank you very much for your visit and your great review afterwards. We always aim to provide a unique experience and we are glad that we were able to meet your expectations. I look forward to seeing you back again in Freiburg in the future. Best regards Tobias

Not satisfied

Customer review rating 4.2/5

Edward W. Families - 02/01/2020 Confirmed reviews ALL

1. NO HOT WATER ON 21ST. DECEMBER MORNING . 2. IN OUR SECOND ROOM #710 , CLIMAT CONTROL DID NOT WORK . 3. POOR LIGHTENING OF THE ROOMS . 4. NOOPTIN TO MAKE A CUP OF TEA/COFEE IN THE ROOM . 5. HIGER PRICES IN COMPARISON TO HOLIDAY IN IN MUNICH

Novotel Freiburg am Konzerthaus

Customer review rating 4.2/5

Adam Solo - 01/01/2020 Confirmed reviews ALL

Hotel is opposite the Hbf taking approximately 2 minutes to get to from there, or from the tram stop. All staff were friendly and welcoming, and even the trainee receptionist I had did a superb job. My room was large and feature rich.

Great free suite upgrade with the overall so/so quality

Customer review rating 4.2/5

Dmitrii T. Families - 23/12/2019 Confirmed reviews ALL

We have purchased what was called VIP treatment. Which supposedly should have looked very fancy. I guess thanks to that we got a free upgrade to Suite level room and the free minibar. Which was totally awesome. But hotel itself is clearly dated. And I do not mean the building itself. Honestly it has nothing to do with the building. But the room and other things: 1) Elevator was shaking and I nearly got stuck with the child inside. It started shaking terribly, then stopped and went down on its own. Given me a bit of a scare there. 2) VIP Treatment plate was existing, but just dumped on a plate with fruits so all the juices leaking just got mixed with the sweets and it became like a mash of something. 3) We were given free minibar which was okay (2 bottles of coke and 2 juices) and paired with free upgrade really saved the day. 4) Bath tub plug leaked and did not plug did not properly closed the tub as such the water kept leaking and tub needed a constant refil. 5) Ventilation in the bathroom was not cleaned for ages and dust was just sticking out of it in a long tendrils. 6) Bidet was broken and when opened, the water just flew to the floor in a long and very thin powerfull stream. cannot be tuned to be any normal. It clearly was missing a grating that covers the faucet that spreads the stream into a usable flow to wash. 7) Bathroom overall was clean but very dated as it was full of things that used to hold liquid soap and other things, but those clearly have long been broken. Now just metal hangers remain unusable for anything else. 8) Bedroom matress was great and I have had a great night sleep. It was comfortable and firm 9) Cracks in the ceilings all over the room, not just your normal craks but clearly parts of the something that should have been repaired but is slowly falling into a disrepair state. All in all. We were staying 1 night for now and was great night sleep in a central location. And we are not really a "picky" type of the familly so we were happy there. But objectively speaking if somone would have paid for that suite themselves... well it would have been 1 out of 10

Customer review rating 4.2/5

Anonymous Couples - 16/12/2019 Confirmed reviews ALL

Super

Very good hotel located at the city center

Customer review rating 4.2/5

Rolf Families - 16/12/2019 Confirmed reviews ALL

We enjoyed the friendly atmosphere and service. The hotel is ideally located in the city center. Very convenient access by car or train.

Weekend in Freiburg

Customer review rating 4.2/5

Frutz Families - 16/12/2019 Confirmed reviews ALL

Everything was OK

Stay 2 days in novotel freiburg, good enough

Customer review rating 4.2/5

Dian Business - 15/12/2019 Confirmed reviews ALL

Food is very good, many kind of food available. Very kind staff. Comfortable room, but not warm in enough, even heater already in maximum setting.

Forgetful

Customer review rating 4.2/5

Kevin W. Friends - 09/12/2019 Confirmed reviews ALL

Other than a good location, the stay was overpriced, uncomfortable, frustrating and not memorable

Dear Kevin, I am very surprised by your statements, especially regarding the (in)activity of our night service. Please let me know when I can reach you by telephone so that we can talk about this case. Best regards Xavier Chanrion General Manager

Well positioned hotel.

Customer review rating 4.2/5

Paul, M. Solo - 08/12/2019 Confirmed reviews ALL

The hotel is in a good position and the room was comfortable. There seems to be a staff shortage at reception, on most occasions there was only one person at reception despite queues. I went to the Priority Check-in section (I am a good member) but was ignored for some time. On another occasion, yet again, only one person was behind the reception desk despite there being a queue. A staff member showed her face from the back office but told me she couldn't help me. Cost cutting also was reflected at breakfast, the offering was lacking. This was the first four star hotel in Germany that I stayed at which didn't serve smoked salmon at breakfast. I was told that they would have it on Friday. On Friday, when I got to have breakfast I was told that the hotel had run out of smoked salmon. All in all a very disappointing experience at the highest nighly rate I paid during my two week holiday in Germany.

Very good location, but the hotel was not a four stars standard

Customer review rating 4.2/5

Eduardo Families - 03/12/2019 Confirmed reviews ALL

Very well located (five minuts from train station and bus station -with conection to airport). The room was big but cold with not enough heating (we were given an electric heater). It had no security box, what is expected in a four star hotel. Bathroom was not renovated since long. Sauna was out of order and with cold weather can be important when you choose a hotel. I heard another customer to ask about it and he was told it was because a problem with electricity supply (we had not electricity for a few hours on sunday), but sauna was already out of order on saturday. Reception on saturday (not the other days) was not as expected for a four stars hotel.

Customer review rating 4.2/5

Heidi Couples - 28/11/2019 Confirmed reviews ALL

Friendly staff, especially at breakfast

NICE HOTEL and STAY AS USUAL

TripAdvisor rating 4.0/5

Jacques P Business - 28/11/2019 TripAdvisor review

Needless to say that i have stayed so many time and always return for the location, room, service, friendly staff, good quality of food. I can only recommend as so easy to move around from the hotel. Bar, reception and restaurant staff are very nice and attentive

director of engineering

Customer review rating 4.2/5

Larry K. Business - 19/11/2019 Confirmed reviews ALL

no issues . fire alarm on last day but your group handled it great and professional

My room was nice and the hotel is in a good location.

Customer review rating 4.2/5

Anonymous Business - 17/11/2019 Confirmed reviews ALL

Sometimes there is a line for checking in. The cost of the breakfast is quite high.

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