Novotel Freiburg am Konzerthaus 4 stars

Customer review rating (ALL Rating) 4.2/5 2,701 reviews

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ALLSAFE approved hotel

Hotel extras

  • The hotel is certified by the SGS FRESENIUS Institute ALLSAFE.

  • Location is 5 min. walk from the beautiful old town and local attractions

  • Heated indoor pool. Sauna is unfortunately closed for technical reasons.

  • Family offers, family rooms and 2 themed rooms: Music & Black Forest Rooms

  • Excursions towards the Black Forest, Europe - Park, Switzerland and France

Our accommodation(s)

Hotel location

Novotel Freiburg am Konzerthaus

Konrad Adenauer Platz 2

GPS:47.995369, 7.841306

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


La Rotonde is open from 6.30am for our buffet breakfast. We serve both dishes from around the world and regional specialties in modern surroundings. The restaurant also has a pretty outdoor terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,701 reviews

TripAdvisor Rating  4.0/5  2,174 reviews

Great location and good stay

Customer review rating 5.0/5

Khaled A. Families - Confirmed reviews ALL

The hotel is in great location just park your car in the parking and the you can go everywhere on foot . The rooms are great and have a good space and of course the swimming pool and sauna are big plus . We recommend staying there

Dear Khaled A., Thank you for taking the time to share your experience at Novotel Freiburg am Konzerthaus. We are delighted to hear that you enjoyed our hotel's central location and found our rooms spacious and comfortable. We are glad that you took advantage of our swimming pool and sauna facilities as well. Your recommendation means a lot to us. It was a pleasure to have you as our guest, and we hope to welcome you back in the future. Kind regards Sinan Kapamaz Guest Relations Manager

Good stay as always

Customer review rating 4.5/5

Paul Business - Confirmed reviews ALL

Due to work commitments I visit this hotel on a regular basis. It is well positioned for transport links and access to the main part of the city

Dear Paul, Thank you for your continued loyalty and for taking the time to share your experience at Novotel Freiburg am Konzerthaus. We greatly appreciate your positive feedback regarding our convenient location and easy access to transportation and the city center. We look forward to welcoming you back on your next visit. Kind regards, Sinan Kapamaz Guest Relations Manager


TripAdvisor rating 5.0/5

Jacques P TripAdvisor review

Always nice to be back, lots of lobby refurbishment were done! Always nice warm welcome by the staff Hotel is not the youngest but clean and sharp I love the Black-forest atmosphere, rooms are wide and practical Great Bar staff always ready for a chat and good service!

Good visit over New Years

Customer review rating 4.5/5

Katherine E. Families - Confirmed reviews ALL

Had a nice stay. Hotel was easy to find, staff was friendly. Loved the pool. Was close to our family where we went each day. Would like if overnight parking was a bit less expensive, definitely an added cost.

Dear Katherine E., Thank you for choosing Novotel Freiburg am Konzerthaus for your stay over New Year's. We're glad to hear that you had a nice visit and found our hotel easily with friendly staff. It's great to know that you enjoyed our pool. We understand that the cost of overnight parking could be a concern and we appreciate your feedback. Kind regards, Sinan Kapamaz Guest Relations Manager

Nice hotel for weekend stay

Customer review rating 4.0/5

M. Families - Confirmed reviews ALL

+ Central location + Friendly staffs + Quiet + Parking - No slippers - No bathrobe

Dear Wiles, Thank you for taking the time to share your experience at Novotel Freiburg am Konzerthaus. We are delighted to hear that you enjoyed your weekend stay with us and found our central location convenient. Our team takes great pride in providing friendly and helpful service to our guests, so we appreciate your kind words. We apologize for the inconvenience caused by the lack of slippers and bathrobes in your room. Your feedback is valuable to us and we will take it into account as we strive to improve our guests' experience. We hope to have the opportunity to welcome you back in the future for another enjoyable stay. Warm regards, Sinan Kapamaz Guest Relations Manager

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Other web-users rate our hotel

  • 1,444 reviews 9.4/10 Location
  • 1,684 reviews 6.5/10 Room
  • 1,334 reviews 7.3/10 Service
  • 39 reviews 6.5/10 WiFi
  • 984 reviews 8.3/10 Breakfast
  • 603 reviews 6.3/10 Cleanliness
  • 461 reviews 3.5/10 Vibe
  • 376 reviews 3.4/10 Value

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