Novotel Freiburg am Konzerthaus 4 stars

Customer review rating (ALL Rating) 4.3/5 2,688 reviews

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Novotel Freiburg am Konzerthaus - Image 1
Novotel Freiburg am Konzerthaus - Image 2
Novotel Freiburg am Konzerthaus - Image 3
Novotel Freiburg am Konzerthaus - Image 4
Konrad Adenauer Platz 2, 79098 FREIBURG IM BREISGAU, Germany

Description

Hotel extras

  • The hotel is certified by the SGS FRESENIUS Institute ALLSAFE.

  • Location is 5 min. walk from the beautiful old town and local attractions

  • Heated indoor pool. Sauna is unfortunately closed for technical reasons.

  • Family offers, family rooms and 2 themed rooms: Music & Black Forest Rooms

  • Excursions towards the Black Forest, Europe - Park, Switzerland and France

Our accommodation(s)

Hotel location

Novotel Freiburg am Konzerthaus

Konrad Adenauer Platz 2
79098 FREIBURG IM BREISGAU
Germany

GPS:47.995369, 7.841306

Telephone
Fax +49 761 3889100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA ROTONDE

La Rotonde is open from 6.30am for our buffet breakfast. We serve both dishes from around the world and regional specialties in modern surroundings. The restaurant also has a pretty outdoor terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,688 reviews

TripAdvisor Rating  4.0/5  2,182 reviews

Good choice

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Just one night stand, but all good, excellent position, room clean and comfortable, nice staff always available, kind and supportive, good parking facility

Dear Giovanni, thank you for your positive feedback! We are delighted to hear that you had a pleasant stay with us. Your compliments about our excellent location, clean and comfortable rooms, and friendly staff are truly appreciated. We hope to welcome you back soon. Kind regards Sinan Kapamaz Guest Relations Manager

Idal for short sta yin Freiburg

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Despite the interior beeing "well aged" everything has met our expectations. Thank you for the great fruit plate.

Dear Peter, we are delighted to hear that your stay at Novotel Freiburg am Konzerthaus met your expectations. We appreciate your kind words and are pleased that you enjoyed the fruit plate. Kind regards Sinan Kapamaz Guest Relations Manager

not satisfied

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Nice location, too bad the receptionist was rude and the room was dirty, especially the carpet.

Dear Mauro, we are deeply sorry to hear about your experience. Your feedback regarding the receptionist's attitude and room cleanliness, particularly the carpet, is concerning. We will address this with our team. Kind regards Sinan Kapamaz Guest Relations Manager

Excellent stay.

Customer review rating 5.0/5

Darren Friends - Confirmed reviews ALL

Hotel was perfect for a short stay.

Dear Darren, Thank you for your positive feedback. We are delighted to hear that you had an excellent stay with us. It was a pleasure to have you at Novotel Freiburg am Konzerthaus. Kind regards Sinan Kapamaz Guest Relations Manager

Dirty Room, breakfast not filled up on Saturday

Customer review rating 1.5/5

Tian Business - Confirmed reviews ALL

Floor was dirty in my room. Also the breakfast was quite empty at around 10 on Saturday. Mirrors in the lift look also disgusting. We will not return.

Sehr geehrter Herr B., vielen Dank für Ihr Feedback. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Sie erlebt haben. Sauberkeit ist unsere oberste Priorität, und wir werden sicherstellen, dass Ihre Bedenken ernst genommen werden. Mit freundlichen Grüßen Sinan Kapamaz Guest Relations Manager

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Other web-users rate our hotel

  • 1,388 reviews 9.4/10 Location
  • 1,573 reviews 6.3/10 Room
  • 1,263 reviews 7.5/10 Service
  • 37 reviews 7/10 WiFi
  • 914 reviews 7.9/10 Breakfast
  • 581 reviews 6.3/10 Cleanliness
  • 432 reviews 3.6/10 Vibe
  • 370 reviews 3.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.