Novotel Freiburg am Konzerthaus 4 stars

Customer review rating (ALL Rating) 4.3/5 2,782 reviews

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Novotel Freiburg am Konzerthaus - Image 1
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Novotel Freiburg am Konzerthaus - Image 3
Novotel Freiburg am Konzerthaus - Image 4
Konrad Adenauer Platz 2, 79098 FREIBURG IM BREISGAU, Germany

Description

Hotel extras

  • The hotel is certified by the SGS FRESENIUS Institute ALLSAFE.

  • We are certified with the world-famous "Green Key" label.

  • The hotel is only a 5-minute walk from the city centre.

  • Family offers, family rooms and 2 themed rooms: Music & Black Forest Rooms

  • Excursions towards the Black Forest, Europe - Park, Switzerland and France

Our accommodation(s)

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Room 1

Hotel location

Novotel Freiburg am Konzerthaus

Konrad Adenauer Platz 2
79098 FREIBURG IM BREISGAU
Germany

GPS:47.995369, 7.841306

Telephone
Fax +49 761 3889100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA ROTONDE

La Rotonde is open from 6.30am for our buffet breakfast. We serve both dishes from around the world and regional specialties in modern surroundings. The restaurant also has a pretty outdoor terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,782 reviews

TripAdvisor Rating  3.8/5  2,203 reviews

Hotel is well located and fulfilled our needs

Customer review rating 4.0/5

Debbie B. Families - Confirmed reviews ALL

Dear Debbie B., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that our location and room standards met your expectations. We sincerely appreciate your comments regarding the mattress softness and the carpet condition, as well as your suggestion for a safe. Your insights are invaluable in helping us enhance our guests\' experience. Best regards, Sinan Kapamaz Direktionsassistenz Trainee Logis & Verwaltung

easy access

Customer review rating 4.5/5

Jf Business - Confirmed reviews ALL

Dear JF, Thank you for your positive feedback regarding your stay with us. We are delighted to hear that you enjoyed the easy access, spacious room, and the service provided by our friendly staff. We look forward to welcoming you back in the future. Sinan Kapamaz Direktionsassistenz Trainee Logis & Verwaltung

Well located but not good value for money

Customer review rating 3.0/5

June Solo - Confirmed reviews ALL

Dear June, Thank you for sharing your feedback regarding your recent stay with us. We truly appreciate your comments about our prime location and the helpfulness of our staff. I understand your concerns regarding the lighting and power socket availability in your room. We strive to ensure our accommodations meet the high standards expected by our guests, and your feedback is invaluable in identifying areas for improvement. While we aim to provide a comfortable environment, we acknowledge that the number of sockets and lighting could have better catered to your specific needs. Regarding the pricing of beverages, our aim is to offer quality products in a competitive market. However, I recognize that this may not have met your expectations, and I appreciate your perspective on value for money. Your insights are important to us, and I assure you that they will be taken into consideration as we continue to enhance our guest experience. Kind regards, Sinan Kapamaz Direktionsassistenz Trainee Logis & Verwaltung

Customer review rating 4.0/5

Maarten V. D. H. Families - Confirmed reviews ALL

Dear Maarten V. d. H., Thank you for your kind words regarding our location and staff. We appreciate your feedback about the room\'s condition and will consider it for future improvements. We look forward to welcoming you back on your next visit. Sinan Kapamaz Direktionsassistenz Trainee Logis & Verwaltung

Rooms a bit tired.

Customer review rating 3.0/5

Tom J. Business - Confirmed reviews ALL

Dear Tom J., Thank you for your feedback. We regret to hear that your experience did not meet expectations regarding the condition of the rooms and the service speed. Your comments are valuable as we continuously strive to improve our guest experience. Best regards, Sinan Kapamaz Direktionsassistenz Trainee Logis & Verwaltung

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Other web-users rate our hotel

  • 1,416 reviews 9.4/10 Location
  • 1,591 reviews 6.5/10 Room
  • 1,249 reviews 7.9/10 Service
  • 41 reviews 7/10 WiFi
  • 882 reviews 7.9/10 Breakfast
  • 553 reviews 7/10 Cleanliness
  • 437 reviews 4/10 Vibe
  • 417 reviews 3.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.