ibis Styles Colmar Centre Hotel 3 stars

parfait

Check in and Check out were very quick Breakfast was very well organized regarding Covid constraints The room is silent and well designed "modern style".

We were moved from the Ibis as they were closed due to low bookings. The lady who phoned me was lovely and transferred our booking and parking. We arrived at Ibis Styles at 13.00. Our room was not ready, we went for a coffee,returned at 13.45, no room ready. I asked why when check in is midday, and was told it was Sunday and people left late. Then after being told we would have a 2 hour wait, an upgraded 3 bed room was found. No hot water! We went out and this was resolved while we were out. We had to pre order breakfast, no problem, except that the next morning it was clear noone had read the order and half of it was missing. What became clear was that there were very few staff who were unable to cope and we felt they resented having additional guests. Also, I was told by the lady making the phone call to transfer us that we were being offered an upgrade to a better hotel. In fact we paid more for parking than originally quoted and were charged for breakfast although it's included at styles.

We stayed at Ibis Styles Colmar with friends as part of our Wedding Anniversary celebration. We were delighted that we stayed in a spacious and newly renovated room with a bath tub. We also loved it that the bar and restaurant was newly renovated. We were pleasantly surprised that the hotel was in a nice location and walking distance to the city center. Most of all, we were very happy with the service of Lola who took care of my reservations and was luckily on duty when we were there during the weekend. She took care of my guests so that me and my husband can also go off on a date on our own.

Very nice hotel 2nd time here great location for visiting the old town

The hotel is nicely situated, near the old town and not too far from the station. The room was quite big, well-equipped, above all the airconditioning worked! The room looked out over a rear courtyard, there was no traffic noise. The obligation to wear a mask except in the room and the absence of the normal breakfast buffet were inconveniences we have to accept at present. The personnel was friendly and welcoming.

I have been charged twice for the room. I wrote to the hotel for a refund but didn’t hear anything back yet Check in fast even though the first room we received was on the top floor with no elevator. We had to ask for a change. We booked in advanced the garage but when we arrived was full. We had to park on a public one located right in front the hotel. Good and well organized breakfast. Clearly there is some room for improvements

As we were traveling with my mother of 95 we needed a room with an adapted bathroom. Never before, not even in 5 stars hotels, one of the staff members went to a few rooms to make special photos of the bathroom so I could choose which one of the options was best. That is what I call Hospitality and Service with a capital! A parking lot was reserved, and although late, 9 pm, we could dine in the restaurant. Breakfast next morning, adapted to the Covid 19 regulations, was very good and well organised. On the ground floor there was a disabled toilet available, spacious and with bars. Even in higher qualified hotels that is not the so normal. We would like to express the entire staff of the hotel our warmest thanks. It was a real pleasure talking to a few of you. We felt at home and very welcome. Thank you again!

Good experience and the property is located right at the heart of the center. Breakfast was good. Staff behavior excellent

Rooms small, no closet or place to hang dresses or longer items but everything was very clean. 3 fire alarms within 2 hours, was told an electrical problem after 3rd run down to the lobby or exit. Personnel very nice and helpful.

As the ibis red in Moulhouse was still close we got rebooked into the ibis styles. Breakfast is usually included into a ibis style rate not in ours which caused some confusion. Anyhow, they are nice boulangiers around. And not all rooms are really stylish, some of them are outdated. And some of the old ones are really dark. We had to change our room.

The quality doesn't match the high price. The room was a disappointment and had only a little window pretty highly set up. The mattress lied only on the bedstead and kept slipping. No minibar installed.

Breakfast. Orange Juice machine "Zumex" in our stay (two nights) first day : working , second day (monday , few guests in the hotel) : not working , closed. Natural orange juice not available , asked in reception about this problem the answer was : The machine is broken. (any advice of this fact in front of the closed door of the machine) desoleès

We were very happy with our Ibis Styles Colmar Centre. First, it actually was quite near the center, something many properties claim falsely. The rooms were very comfortable with good shower and bed. Breakfast had good variety with machine that transforms raw oranges into juice -- much better than the processed variety. And the desk staff were consistently professional and personable. For example, Lola persevered in helping us arrange and then print out Ouigo train tickets for use the next day, something we could not do on our own.

Helpful on arrival with parking. Changed rooms as they saw we needed a lift to get to rooms. Useful to have coffee and teas available throughout. Very convenient for exploring the city, Could have dealt with check out better as paid twice. Took credit card after paid online in advance