Ibis Colmar East 3 stars

Customer review rating (ALL Rating) 4.2/5 810 reviews

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Description

Hotel extras

  • Fully renovated, spacious and comfortable rooms

  • Free secure car park

  • Winstub and bar lounge on site

  • 10 minutes from Colmar, Kaysersberg and the Château du Haut-Koenigsbourg

  • 3.1 mi (5 km) from the famous Alsace Wine Route

Our accommodation(s)

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Room 1

Hotel location

Ibis Colmar East

13 Route de Neuf-Brisach, HORBOURG WIHR
68180 HORBOURG
France

GPS:48.077537, 7.402752

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BRASSERIE WINSTUB

Every pleasure à la carte. Whether you're stopping by or staying over, discover the flavors of our ibis restaurants and enjoy Alsatian specialties such as sauerkraut, tarte flambée and other classics!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  810 reviews

Customer review rating 3.0/5

Lawrence H. Families - Confirmed reviews ALL

Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not meet your expectations. We regret the issues you encountered with the cleanliness and the television in your room, and your comments have been shared with our teams so that the necessary checks and improvements can be made. We hope to have the opportunity to welcome you again and provide you with a more comfortable experience. The IBIS Colmar Est Team

Customer review rating 0.5/5

Jackie P. Couples - Confirmed reviews ALL

Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We apologize for the cleanliness issues and the impression given by our team. Your comments have been shared with the relevant departments for improvement. We hope to have the opportunity to welcome you again under better conditions. The ibis Colmar Est Team

Customer review rating 0.5/5

Andrew J. C. Couples - Confirmed reviews ALL

Thank you for taking the time to share your feedback. We are truly sorry to hear that your dining experience did not meet your expectations. We understand how disappointing this must have been after a long journey, and we sincerely apologize for the delay, the quality of the meal, and the way your concerns were handled. Your comments have been shared with our restaurant team so that we can review these points and improve the quality of our service and guest experience. We hope to have the opportunity to welcome you again and provide you with a more satisfying stay. The IBIS Colmar Est Team

Customer review rating 4.0/5

Elizabeth L. Couples - Confirmed reviews ALL

Thank you for your feedback. We are delighted that you appreciated our convenient location for an overnight stay, as well as the welcome and helpfulness of our team. We are also pleased that you enjoyed our facilities and breakfast. We hope to welcome you again soon. The IBIS Colmar Est Team

Customer review rating 4.5/5

Sara N. Couples - Confirmed reviews ALL

Hello, Thank you for taking the time to share your detailed feedback following your stay with us. We are delighted to read that you found our location convenient for your road trip and that our team, especially our receptionist, made you feel welcome with their friendliness and professionalism. Your kind words will certainly be shared with the team. We also appreciate your comments regarding the temperature in the room. We understand that a room that is too warm can affect the overall comfort of a stay, and we are sorry for the inconvenience you experienced. Your suggestions regarding fans, a quicker check-in process, and a wider selection of evening meal options have been noted and will be shared with the relevant departments as part of our continuous improvement efforts. Thank you once again for your valuable feedback and for recommending our hotel. We hope to have the pleasure of welcoming you back on a future journey. Kind regards, The IBIS Colmar Est Team

Other web-users rate our hotel

  • 719 reviews 8.9/10 Location
  • 1,273 reviews 5.1/10 Room
  • 1,183 reviews 8/10 Service
  • 9 reviews 7.6/10 WiFi
  • 801 reviews 7.2/10 Breakfast
  • 555 reviews 4/10 Cleanliness
  • 526 reviews 3.9/10 Food
  • 279 reviews 4.7/10 Vibe

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