Ibis Colmar East Hotel 3 stars

Customer review rating 4.1/5 3,445 reviews

ALLSAFE approved hotel

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Ibis Colmar East
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+ 8 Services

Hotel extras

  • Fully renovated, spacious and comfortable rooms

  • Free secure car park

  • Winstub and bar lounge on site

  • 10 minutes from Colmar, Kaysersberg and the Château du Haut-Koenigsbourg

  • 3.1 mi (5 km) from the famous Alsace Wine Route

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Golf course 18 holes (nearby)
Business services
  • 3 Meeting room(s)

Hotel location

Ibis Colmar East

13 Route de Neuf-Brisach
HORBOURG WIHR
68180 horbourg
france

Tel: +33389234646

Fax: (+33)3/89243545

Check-in from 12h00

Check out up to 12h00

  • COLMAR :  1 ESSOR DE L'ILL

  • By plane

    MULHOUSE At 60km / 37 miles

  • By plane

    STRASBOURG ENTZHEIM At 70km / 43 miles

  • By car

    N°25 HORBOURG-WHIR FRIBOURG At 2km / 1 miles

  • By train

    COLMAR At 6km / 3 miles

  • By train

    MULHOUSE At 50km / 31 miles

GPS :48.077537, 7.402752

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our restaurants and bars

LE RESTAURANT

Type of cuisine: Regional

The pleasure of good food à la carte.Meal time throughout your stay means the chance to discover the culinary stops of our Ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 7:00 p.m. to 10:30 p.m.

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

BAR

The Bar : a friendly place to get together at any time of day.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 60

  • Maximum capacity: 80 people

Find out more

Our guest reviews for
Ibis Colmar East

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,445 reviews

tripadvisor

TripAdvisor Rating 3.5/5

828 reviews

Should be refunded

Customer review rating 2.5/5

Robert P. Families - 26/06/2021 Confirmed reviews ALL

We had hoped to stay there in June of 2020, but could not because of Covid travel restrictions. We could not get a refund and hoped to travel there this year, but again could not because of continuing Covid restrictions. We were unable to cancel and get a refund. We never stayed there and would like to have the charges refunded to us. Thank you.

well located

Customer review rating 5.0/5

Enrico Solo - 22/06/2021 Confirmed reviews ALL

it was a stop along a long drive and I got the rest I needed

Dear ENRICO P., We very much appreciate your comments regarding your stay at the ibis Colmar Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel

Friendly staff. Basic acceptable accommodation. Good breakfast.

Customer review rating 3.5/5

S B. Couples - 07/12/2020 Confirmed reviews ALL

At €210 for an overnight stay, seemed relatively high priced. Very basic, although acceptable standard of room. Room 22 was dusty with dead insects on the surfaces. Room not used or checked for some time ? Otherwise appeared clean, just dusty. Friendly staff on reception for check-in and check-out. Good quality breakfast with fresh breads.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon in Alsace at the Ibis Colmar Est . Sincerely, FREITAS Bryan-Victor GENERAL MANAGER

Good stay n friendly staff

Customer review rating 4.5/5

Fiona Families - 22/09/2020 Confirmed reviews ALL

The room is nice just a bit annoying to have the door in between the sleeping room ... once people pass by the television is blocked !! But overall everything is ok !!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon in Alsace at the Ibis Colmar Est . Sincerely, FREITAS BRYAN VICTOR GENERAL MANAGER
Customer review rating 4.0/5

Anonymous Solo - 14/09/2020 Confirmed reviews ALL

Good location for what I wanted. Not too far and not too close to the motorway. Just a very good overnight stop. Arrived late and reception was open.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon in Alsace at the Ibis Colmar Est . Sincerely, FREITAS GENERAL MANAGER

Good atmosphere

Customer review rating 4.5/5

Fabrizio Couples - 06/08/2020 Confirmed reviews ALL

Great simple no frills hotel. Excellent safety measures.

Dear FABRIZIO F., We very much appreciate your comments regarding your stay at the ibis Colmar Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aloïs FUCHS Chef Cook

Great hotel when passing or visiting Colmar!

Customer review rating 3.5/5

Dutch F. Families - 05/08/2020 Confirmed reviews ALL

Convenient room, friendly staff and tasty breakfast!

Dear HENDRIKUS K., We very much appreciate your comments regarding your stay at the ibis Colmar Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FUCHS Aloïs Chef Cook

Very comfortable

Customer review rating 5.0/5

Matthew W. Solo - 04/08/2020 Confirmed reviews ALL

Extremely good night's sleep and the staff were very nice.

Dear Guest, Thank you very much for your comment. We are delighted to read that you liked our hotel and that your stay was in the best conditions! See you soon at the Ibis Horbourg-Wihr hotel Woronow Olivier and the whole team

Mediocre stay

Customer review rating 2.5/5

Hy Families - 16/07/2020 Confirmed reviews ALL

We booked this hotel as a stopover for one night with my family. We requested 2 baby beds and chairs but there was only 1 of each available. This is strange as our travel agency (that is organizing family holidays) and they recommended to stay in this hotel as a stop-over, so I assumed they would offer more child-friendly amenities. Even the hotel was not fully booked and I didn't spot any other family with young children, I found it odd they didn't have more baby cots or chairs. The only baby bed was given to the second room as they had a younger child, but didn't come with a decent soft matress, only a hard shell to be placed at the bottom and even had some mould on it. Not very corona-proof. Due to the lack of the baby cot, our youngest son even fell off the bed that night, which made the full stay not very pleasant. The staff were all friendly though, however I felt they were understaffed as they seemed very stressfull.

Dear HOI YAN L., Thank you for taking the time to tell us about your experience at the ibis Colmar Est. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, FREITAS BRYAN VICTOR GENERAL MANAGER

well located , nervous reception person

Customer review rating 2.0/5

H M. Couples - 12/07/2020 Confirmed reviews ALL

satisfactory but only just. Only half a toilet roll , NO spare.

Dear Guest, Thank you for the great review of our hotel! You have currently just on roll paper because this is recommanded by the covid procedure but you can ask for one more in the front desk . The restaurant is separated from the hotel this is for that we asked the payment for room in your arrival , we asked payment during the check-in ; like that you can gain a fast check out the next morning Sincerely, FREITAS Bryan-Victor GENERAL MANAGER

Older Ibis Hotel in a village outside Colmar

Customer review rating 3.5/5

Andries Couples - 09/07/2020 Confirmed reviews ALL

The hotel is located in a village outside Colmar. It has an adjacent café and restaurant. All in all, it didn't feel like a modern-day Ibis hotel, it was quite outdated. Rooms had classic keys and were quite small, there was only one towel although we booked a double room (I got a second towel at the reception), power sockets were only available at the table and not next to the bed. It took some time before I could log in onto the Wi-Fi, but when I succeeded, it worked fine. The worrying thing is that the rooms didn't have any smoke alarms. It might not be compulsory, but it's 2020 and I would appreciate it if those were installed. Actually, I expect it in hotels from large chains like Ibis. Frankly, most Ibis Budget hotels are more modern than this hotel and offer better value for money, as the rooms were quite small. On the plus side: parking is free.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon in Alsace at the Ibis Colmar Est . Sincerely, FREITAS Bryan-Victor GENERAL MANAGER

Clean, Tidy, Quiet and decent facilities

Customer review rating 4.5/5

Gerard R. Couples - 16/03/2020 Confirmed reviews ALL

Clean, Tidy, Quiet and decent facilities

Dear GERARD R., We very much appreciate your comments regarding your stay at the ibis Colmar Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very cozy atmosfere

Customer review rating 4.5/5

Ivo Families - 26/02/2020 Confirmed reviews ALL

Ideal overnight stay on our way back from the holidays. Very cozy atmosphere in the lobby and restaurant that really invites you to spend there some time instead of staying in your room. Moreover very flexible by letting my complete family (2 parents + 3 young children) stay in one room.

Dear IVO L., We very much appreciate your comments regarding your stay at the ibis Colmar Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bryan Victor General Manager

Great stay. The staff were extremely friendly.

Customer review rating 5.0/5

Trevor C. Families - 24/02/2020 Confirmed reviews ALL

We stayed in the hotel as a stopover on the way to ski. It was a great decision to stay in the IBIS Colmar Est. The staff were very friendly. The room was clean and perfect for a family of 4. The meal in the restaurant was a very high standard, and reasonably priced. Overall highly recommended.

Dear TREVOR C., We very much appreciate your comments regarding your stay at the ibis Colmar Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bryan Victor General Manager
Customer review rating 4.0/5

Marshall Solo - 16/02/2020 Confirmed reviews ALL

No Problems

Dear MARSHALL H., We very much appreciate your comments regarding your stay at the ibis Colmar Est. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not bad, renovation needed

Customer review rating 3.0/5

Pedro S. Couples - 03/01/2020 Confirmed reviews ALL

Overall i think the hotel quality is lower than other Ibis. Food and beverage were very good, staff was excellent. Rooms are old and cold. -2°C outside so i had to set AC to 30°C to mantain 22°C. You can really feel cold next to the window. Thankfully there was a heater in the room! Walls and ceilings are very old fashioned and the bathroom is very poor, old and low quality. The whole hotel needs a big renovation. Not a good price quality relationship.

Dear Guest, Thank you for the great review of our hotel! The hotel has been renovated in 2016 , this is the current standard in France We are glad that you enjoyed your stay and hope to see you again very soon in Alsace at the Ibis Colmar Est . Sincerely, JEROME AUBERT GENERAL MANAGER

A bit low for Ibis

TripAdvisor rating 3.0/5

H7923MRpedros Couples - 01/01/2020 TripAdvisor review

Overall i think the hotel quality is lower than other Ibis. Food and beverage were very good, staff was excellent. Rooms are old and cold. -2°C outside so i had to set AC to 30°C to mantain 22°C. You can really feel cold next to the window. Thankfully and there was a heater! Walls and ceilings are very old fashioned and the bathroom is very poor and old. The whole hotel needs a big renovation. Not a good price quality relationship.

Hello This is an Ibis Standard the whole hotel was renovated in 2016 , this is not far ... Happy new year best day

It was really cold in the room

TripAdvisor rating 3.0/5

Xenia S Couples - 01/01/2020 TripAdvisor review

+The location was good as well as the personnel was really friendly . - we didn’t know room will be in -1 roof , hotel is old so the windows couldn’t protect us from the cold weather . Heating was also poor. As a result bad sleeping , we didn’t enjoy iyr stay at all.

Hello thank you for your comment -1 if you go have a look outside this is the ground floor if was named like this during the renovation in 2016 so is not so old .... Happy new year best day

disappointed

TripAdvisor rating 3.0/5

Lucille H Couples - 01/10/2019 TripAdvisor review

stayed here regularly over 12 years. this trip was bad! Staff, as always, brilliant. Restaurant now seems to be a separate entity and is awful. Reheated salmon, dodgy house wine which was quite obviously a mix of dregs ...... a watery red served chilled ... a 2 glass carafe and i could not finish one glass. Room, clean but with door to adjoining room ... not soundproof ... sleep did not come easily. Air conditioning fan runs well but no cool air .... opened the window and admitted a horde of hungry insects. a truly awful stay

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

good hotel

TripAdvisor rating 5.0/5

yorami188 Couples - 30/03/2019 TripAdvisor review

nice hotel in a very good place near Colmar the staff was very nice and helpful the room was nice and convenient. close to the hotel was a bio supermarket and places to eat. we ate one evening in the hotel restaurant's and was very disappointed, the food was not tasty and not hot enough and expensive.

Hello Thank you for your feedback Have a Great Day See You soon in Alsace Bryan Victor Front Office Manager

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