Ibis Colmar East 3 stars

Customer review rating (ALL Rating) 4.2/5 796 reviews

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13 Route de Neuf-Brisach, HORBOURG WIHR, 68180 HORBOURG, France

Description

Hotel extras

  • Fully renovated, spacious and comfortable rooms

  • Free secure car park

  • Winstub and bar lounge on site

  • 10 minutes from Colmar, Kaysersberg and the Château du Haut-Koenigsbourg

  • 3.1 mi (5 km) from the famous Alsace Wine Route

Our accommodation(s)

Hotel location

Ibis Colmar East

13 Route de Neuf-Brisach, HORBOURG WIHR
68180 HORBOURG
France

GPS:48.077537, 7.402752

Telephone
Fax +33 3 89 24 35 45

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BRASSERIE WINSTUB

Every pleasure à la carte. Whether you're stopping by or staying over, discover the flavors of our ibis restaurants and enjoy Alsatian specialties such as sauerkraut, tarte flambée and other classics!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  796 reviews

Customer review rating 2.0/5

Tracy W. Families - Confirmed reviews ALL

We arrived at 10.30 having paid to have a early check in from 8.30 room not ready got asked to wait and have a free coffee, then got told the room was ready then got to the room only 3 beds and a cot not a double and 2 singles so back to reception wait again for a room, staff later on were all just stood round the door way smoking and chatting, we slept well, but breakfast was a joke not a mug or bowl in sight, everyone was wanting them so a bun fight trying to get one then food had run out, kept having to wait for things to be replenished very dis organised looked like there was only one chap doing everything, building seems very tired very expensive stay for what we had

Hello, We're sorry to hear that we weren't able to satisfy all your expectations during your stay. We would like to thank you for taking the time to share your impressions, and we are already taking corrective measures in response to your comment. We look forward to welcoming you back and giving you another impression of our hotel. The Ibis Colmar Est team

Customer review rating 5.0/5

Rajeshkumar R. Business - Confirmed reviews ALL

Rooms are clean. Located near shops and restaurants.

Customer review rating 2.0/5

Athena H. Families - Confirmed reviews ALL

Could be a bit more cleaner. Mold on the ceiling on the entrance into the room and very dusty window. Curtain not hanging nicely on window and missing a loop.

Dear Athena, Thank you for taking the time to share your feedback following your recent stay. We are very sorry to hear that the cleanliness of your room did not meet expectations. Please accept our sincere apologies for the issues you encountered, including the mold on the ceiling at the entrance, dust on the window, and the curtain condition. This is not the standard we aim to provide, and your comments have been immediately shared with our housekeeping and maintenance teams for urgent review and correction. We also regret that the breakfast experience was disappointing, particularly regarding the quality of the oats. This will be addressed with our food and beverage team to ensure better freshness and consistency moving forward. On a positive note, we appreciate your recognition of our team, check-in/out process, WiFi, and value for money. Your feedback is extremely important to us as it helps identify where improvements are needed, and we are taking your comments very seriously. We hope we may have the opportunity to restore your confidence in a future stay. Kind regards, The Hotel Team

Customer review rating 5.0/5

Rachael W. Couples - Confirmed reviews ALL

We stay here regularly en route to Italy. The hotel has everything we need for an overnight stay and is within convenient walking distance of Colmar.

Dear Rachael, Thank you very much for your wonderful review and for your continued loyalty to our hotel. We are truly delighted to hear that you enjoy staying with us regularly on your way to Italy and that our location, within walking distance of Colmar, is convenient for you. It is also a pleasure to know that you found everything you needed for a comfortable overnight stay and that your experience—from booking to check-out—met your expectations. Your kind words about our team, cleanliness, accommodation, and breakfast mean a great deal to us. We also appreciate your positive feedback regarding the ease of booking through the Ibis website and your support as a member of the ALL Accor loyalty programme. Thank you as well for your comments on value for money and sustainability. We continuously strive to improve in these areas and your feedback helps guide our efforts. We look forward to welcoming you again on your next journey. Warm regards, The Hotel Team

Customer review rating 4.0/5

Roger P. Couples - Confirmed reviews ALL

We have stopped over at Colmar Ibis Est on our way to and from Italy many times over the years (6 times per year) and were pleased to see an option of a Repas Minute meal as an alternative to the WinStub menu that never changes. A little disappointed that the room had a bath with no shower curtain that makes a mess on the bathroom floor

Hello, Thank you for sharing your impressions following your stay with us. We are very interested in your comments and will take them into account in order to offer our customers a high-quality service, considering every possible area for improvement. We look forward to welcoming you back. Kind regards, The Ibis Colmar Est team

Other web-users rate our hotel

  • 708 reviews 8.8/10 Location
  • 1,239 reviews 5.2/10 Room
  • 1,172 reviews 8.3/10 Service
  • 8 reviews 6.3/10 WiFi
  • 781 reviews 7.7/10 Breakfast
  • 548 reviews 4.4/10 Cleanliness
  • 503 reviews 4.5/10 Food
  • 192 reviews 4.5/10 Amenities

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